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Anchorage Chrysler Dodge Jeep Ram in Anchorage, AK

Overall Rating 4.8 out of 5
50 Reviews   Write a Review
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2601 E 5th Ave, Anchorage, AK 99501, USA

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+1 907-276-1331

Company description

Anchorage Chrysler Dodge Jeep Ram Center | Wasilla & Palmer, AK

Anchorage Chrysler Dodge Jeep Ram Center is Alaska's premier dealership near the Wasilla & Palmer, AK areas. Visit our dealership for a test drive today!

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All reviews:

Kristine Horst
Kristine is a friendly face who helped us from start to finish to get my family our Jeep at Anchorage Chrysler Center. After Shane (our sales consultant who we really liked) we were passed on to Tony. He continued to make this an easy transaction. Tony was direct and very personable. He made us feel comfortable as we signed our financial paperwork. We especially appreciated when Kristine took the time yet again to check on us to make sure everything was going smoothly. Thank you all so much for making our experience of buying a Jeep such a positive one.
leonel david
I had a great experience buying my Cherokee mainly due to dealing with Shane. I knew exactly which one I wanted and Shane quickly brought it out to show me and to take it for a test drive. He was very professional and polite and gave us space for our thinking process. Paperwork went very quickly and easy. I highly recommend dealing with Shane when looking into buying a vehicle at the dealership.
Mark Risi
Very impressed. I worked with Walt Pride and he was outstanding. Never felt pressured and he went out of his way to get answer to my questions. I will definitely call Walt if I need another car or truck.
Martin Carlton
We stopped by Anchorage Chrysler Dodge to look for a pickup not thinking to buy today. James Reich was there to greet us. He was patient and answered a few questions. He was very personable and willing to find what we were looking for. He went the “extra mile” to answer all questions And offered a test drive. His assistance in showing the different models and exposing them helped us to decide what We wanted. And decided to buy our Ram dodge the same day. He assisted in putting a satisfactory deal together. I will recommend any one to seek out James when looking for a vehicle. I will not hesitate to visit Anchorage Chrysler Dodge for all our car needs. The staff was friendly and cordial.
Dayra Valades
We had been thinking about getting a new vehicle for a little while, we decided to go to Anchorage Chrysler, and it was the best place we could have chosen. We received excellent customer service from Shane (sales), he showed us all the options they had, we can tell he’s very knowledgeable on the vehicles they sell, we really enjoyed interacting with him, since he was fun to work with as well. Genaro (manager) was very helpful and friendly too. And when it was time to do all the finance stuff, Tony was great as well. Overall, we had a great experience while buying our new vehicle. It’s awesome, because that’s where we’re going to service our vehicle when needed.
Jennifer Grant
Great experience here! We have been to many dealerships in anchorage in the last few months and we have never been treated better than we were today. Hands down superior service than you will get at any other place in town. Ask for Matt (aka “bow tie Brett”) and you will be in good hands. Not only was he helpful with the entire process, but he went above and beyond and entertained my highly destructive toddler while my husband and I discussed our decision! I don’t think we would have made it through the day without Matt’s patience with her! Such a great guy. We also really liked the finance manner, Conner, who is a really nice guy and was completely realistic and up front us.
Janice West
James Reich was the greatest salesman I’ve ever met. He was very knowledgeable about his cars and made it very quick and easy to trade in my car for a brand new one. If you go Anchorage Chrysler Center for a new or used car, Go to James Reich and he will help find what you’re looking for ?
Kelly Clapper
Buying a brand new car for the first time may seem like a scary task, but with the help from Shane(sales), it was super easy and not stressful whatsoever! It never felt like the typical car salesman interaction that we all try to avoid. Super easy going and he helped me get the Jeep that I’ve always wanted for the right price! Genaro (manager) was just as helpful and made the process go by smoothly. Thank you to both of you!
Wesley 1
Been here 2 times. Bought my Jeep here came for first oil change. Was the first car to be serviced as soon as they opened… 4 hours later my car still wasn’t ready. Oh and it cost 225$? Second time, I came in to get a extra key made (lost my spare). Was booked online( thought it would secure a decent time). Was told a hour it would be ready and 75$+ labor cost. It took 2 hours and cost $204.20. ( locksmith wanted 135) Thought I’d give them another chance but was sorely wrong… Never again!
Melissa Gordaoff
AWESOME! AWESOME! AWESOME! Shane honest straight shooter. Great dude, did everything he could to get my family in a great vehicle. It was so easy next time I am in the market or have a question about my vehicle he will be the only one I call.
RC BoiZ
My wife and I went down to look at a 2016 Ford Explorer. We talked to Russell and he informed us that they had just gotten that one in and that it was still in the process of being looked over. We looked at a 2015 fully loaded Sport model of the Explorer and Russell showed us that one instead. We informed him that we were just looking at the moment. He accepted our answer and let us decide on our own. There was not the typical pressure from a salesman present at all. Then my wife decided she wanted the 2015 model. We worked out a deal and traded our van in. This place is the place to go to if you are in the market for a new/used car. They are very friendly and courteous. The professionalism of this place is top notch. Thank you from a military family that loves great service. Our new vehicle has an issue with the A/C, a lady by the name of Sissi came and took care of my wifes needs. There were no promises from the dealership on the day of the sale, yet they are going to walk us through this issue. Thank you for everything.
john burr
Shane was very detailed and honest about every aspect of our purchase from Anchorage Chrysler Center, making our buy very comfortable. When my wife and I decide to come down there to make another purchase we will ask for him. Thank you very much Shane! Sincerely ~ The Burr Family
keska Stark
Allen from Dodge, what do I say. A year ago I walked in and wanted a big fancy truck but I couldn’t get it. Allen steered me into the hands of a Jeep a perfect vehicle for the time being. His main focus was that I drive a safe and reliable vehicle while commuting back and forth from school..Thank you for everything you’ve done and the time and effort you’ve put forth. You’ve made me one happy woman!! Allen you rock!!
Katrina Smith
Shopping for cars can be exhausting and scary. Shane did an awesome job helping us find the car we needed and wanted! He’s hilarious, honest, and up front with you. We shopped around Anchorage, but this was the best place to find a car by far!
Kimberly Anne
Reviewing in advance of taking our vehicle in for evaluation…this is how impressive their service department is. We took our van to Lithia on Old Seward to evaluate, order parts, repair our vehicle. Our kindness & consideration was taken advantage of. They stalled us for weeks. Lithia rep. had the audacity to ask us for a 10 star corporate review before fixing issues. Today we contacted Anchorage Chrysler’s service department. We had the good fortune of speaking with Justin. Justin is absolutely fantastic. He confirmed our warranty information, he accommodated our available drop off time, he was completely understanding of our situation. Such a relief. Just knowing an expert will be professionally handling our needs is beyond anything we have experienced. Tremendously excited to work with Justin in person.
Peter Andersen
I love Ram trucks. I could have bought my truck somewhere else, but the reason I chose to buy my truck at Anchorage Chrysler Dodge Jeep Ram Center is because of the outstanding service. They personalized my experience, they listened to me, and they went the extra mile to make it hassle free and transparent…no pressure, and no surprises! Buying a vehicle is not a small thing. It’s incredibly important to have a quality dealer like Anchorage Chrysler Dodge Jeep Ram Center to stand behind you and support you AFTER the purchase. Don’t make the same mistake I’ve made in the past by going somewhere else. Kudos to the team and especially my sales consultant George Fox. Thank you George!
Kristy Berington
What great service and people at Anchorage Chrysler Jeep and Dodge. We got the truck we were looking for with the help of friendly salesman Eric Garcia and sales manager Conner Kimbrell. Get what you want for a great price!!
Lei Hendrickson
Nick was awesome. I walk away from a prior deal from another dealership because they wouldn’t listen to what I want. So I called and Nick answered. I told him what I wanted and nothing extra. He then follow through my needs and it made things a lot easier. He listen to what I said and never add anything that I didn’t want. And that made it easier for me. So if your looking and know what you want, ask for Nick ?
flau49chevy
We were very impressed with the sales person George Fox. He knew every detail of what he was selling and we could relate to him personally as well. The Manager preparing the initial paperwork (Jason Wood) and the finance director (Dave Snow) were thorough in their explanation and there was no pressure at any time. Both were easy to relate to and seemed genuinely interested in our personal situation. Even the other sales people made a point to relate to us in a personal way. All in all, a friendly, but very professional staff. Also, we could not take the car that day so I flew back in from our home and George Fox was waiting for me at the airport to transport me to our new car, which I drove home that day. What a great guy. Also, thank you for your service to our country George.
Rich Loftin
After many failed attempts at purchasing a vehicle due to misleading dealerships Shane O’Neill was able to deliver. We were able to make a hassle free deal on the truck I wanted and when I drove the 304 miles to seal the deal it all went well. This is the 3rd vehicle my wife and I have purchased from this dealership and have had a great experience!!
Charles Gibson
Worked with Shane. Very friendly and helpful. Got me in the truck that I wanted with a good price and helped avoid the regular dealer hassle!! I would recommend working with him!
Jenny Mahe
I had Matt Megler help me out he was great! Not overbearing and answerwed promptly. He was off the next day where I was picking up my vehicle and I had finished off with Russel Siah who was also a pleasure meeting and straight to the point. Nice to see that team work. Thank you guys for your wonderful service!
Will Mayo
1. Shane O’Neil was very excellent to work with.
2. He was prompt and always helpful.
3. He handled our on-line communications well.
4. When working with our lender he was quick.
5. Had the vehicle ready for our arrival.
6. Paperwork was a breeze and accurate.
7. Explained the features and gadgets well.
8. He is friendly and courteous.
9. Never felt pressured.
Jennifer Reynolds
Matthew and Conner made our car buying experience easy and painless. Matthew was professional and courteous. I could not have asked for a better salesman. Thank you!
Bonnie Brooks
Thank you for the great service. George Fox helped me purchase a beautiful 17 Jeep Compass. It is great in all weather conditions as I have experienced. Thank you George! Give him a call or stop by and let him find your perfect ride too.
Shara Benson
Bought a new car in January. Went to get my registration and they messed up on it. I’ve felt countless messages for their title department since February with no return call back. I have no idea if they’ve processed the paperwork for my corrected registration since no one has bothered to call me back. At this point I should just go down to the dmv and figure this out myself. Note to self never buy from these guys again.
sa0Kirito
Had a very easy time buying a new car. Edrik and Genero were very patient with me and were willing to work with my demands. I definitely recommend coming here if you’re looking to buy a new car.
Tanya A
A young, new salesman named Matt, has gone above and beyond in assisting me (so far for me, I’m still looking) and my friend in buying Jeeps. He began texting me diligently, but making sure not to be pushy. This was nice. He found out what I was looking for, and what I’d be trading in. I liked him enough to refer a friend. My friend and I made an appointment to Jeep shop on January 15 2018. Poor Matt was off at 3pm, but we kept him until 930pm. He got my friend in her dream Jeep, and even helped us clean out her trade in. When the perfect Jeep comes in, Matt promises to text or call me. He will absolutely get my business.
Bethany Irick
Edrik was awesome helping us in buying our new jeep. Great with our 3 year old daughter as well which really helps in these sort of processes!
Aimee Chancey
Amazing fast service. Edrick was great, he got me the exact car I wanted below my pricing.
Lucario
I love this place they have helped me out so much, when you go ask for shane oniel or genero and say Ethan sent you
Wesley Tabor
Edrik was phenomenal, very straight forward and receptive. He helped me find what I was looking for, and not just make a sale. Edrik’s honesty and genuine service made it a pleasure to do business with him and the dealership. Having purchased a vehicle in the past, I can say Edrik’s work ethic and professionalism are some of the best you can find. I would highly recommend this dealership.
SV Rider
Couldn’t have asked for a better experience! Matthew Megler made buying a new car enjoyable. The entire staff was extremely helpful with anything and everything that we needed. If you’re in the Anchorage area, ask for Matthew!
Christopher George
Dropped my Ram 2500 off with Mike in service advising for a little routine maintenance to be done. Mike went above and beyond what I ever expected to be ensure my truck was well taken care of.
Dwoyne Robinson
It was my first time buying a car and Edrik our salesman was very knowledgeable, helpful and pleasant to work with. He made the car buying experience very easy. Would recommend him to anyone wanting a car. 10/10 experience!
Chad Hahn
I had a back slider window installed in my 2007 Ram 2500 quad cab. Job looks good. Less tint than original but happy.
Zachary Hendley
Matthew Megler was fantastic. Helped me set up financing at a perfect rate right in my budget!!
Justin Weier
Not only did Van help my wife get a vehicle she loves, but he also gave us some pointers about what to do and see in Alaska. Both my wife and I are new to the area, but Van gave us awesome advice while helping us pick out a vehicle we wanted and could afford!! Very pleased with our service!! Will be recommending all friends and coworkers to go see Van Castle.
Courtney Waggoner
Fantastic customer service!! Sissy and J Grubb were patient and helpful and went out if their way to help me on my first day in AK! James Grubb let me drive several vehicles and took time to explain every feature. Once I picked one, they had it cleaned and paperwork done fast. I highly recommend them. Ask for Grubb.
Brian Shaw
Great experience. Very trustworthy people, didn’t feel pressured to buy. Edrik took great care of us, even helped with the baby so we could focus more on the test drive. Highly recommended.
Sara Johnson
James Reich was helpful and very patient as I worked through the mental process of upgrading my vehicle. His assistance provided a smooth transaction. He was caring and provided excellent service!! This is my third vehicle from Anchorage Chrysler. I have always been treated fairly and I will continue to be a customer. Thank you!!
Joseph Webb
By far the best Ram Truck Sale Employee in Alaska Please give him a Day off or something Never pressured me into anything Told him what I am looking for and he got me what I wanted A RAM 1500 Blue less then 80 K and has a rear cam for backup Love the BEAST it’s not only the RAM TRUCK Family but to all Employees who work their All are Professional CS on point and it MOPAR Best Dealership I the USA Back oh say a good 10 years now I lost my engine come back home in February from SquareBanks Broke down in SunShine This Dealership got me a Tow, told me what happened fixed it ( Engine Short Block Replacement) and got me my truck back less then a month Quilty I will never go anyplace for buying or getting maintenance done on this Truck Thank you very much for getting Solid Sales People into you company did I mention my sales guy was a Veteran another reason to make RAM Anchorage on Fifth Ave your truck Head Quarters thanks Shaneoneill for making my time in getting into this RAM Truck Painless
Patrick Bowlds
Great service. They were super swamped when I showed up but were friendly and helpful. Having the ability to get updates via text is fantastic.
lora overholt
I had a problem with my bank and the bank couldn’t get their part done and were taking a very long time. Shane, came in on his day off and helped me to get my Jeep and got me a bank that had way better interest rate for me. They were very helpful with everything!
Forrest Larson
Very friendly and helpful James Reich pulls up the car we were looking for and got it pulled up within minutes excellent service highly recommend
Cynde Miller
UNBELIEVABLE CUSTOMER SERVICE! Seriously. Matt and Colin went above and beyond to get me my vehicle. Just an amazingly painless experience. 10/10 would do business there again. 11/10-would recommend to friends.
Michael Luper
My experience with Rob my service advisor and Scott my tech were better than I ever could have asked for. Great communication and service. Lots of respect from everyone and thankful for the way the service manager took care of me. Thank you all.
Carol Scoles
Shane was very helpful and knowledgeable, he wasn’t pushy at all. I will go back to him and recommend him to my friends and family.
Ronnie Lee
We had a nice younger man named James help us figure out how to get what we wanted. He was a no pressure kind of of sales man but took our happiness very seriously and did everything in his power to get every detail perfect for us. The entire crew was wonderful. I don’t remember James’ s last name but I think it’s fieke.
Kaley Rosenquist
Edrik was great to work with! He showed us what we were looking for and didn’t try to up sell. We will do business with Edrik again.

 

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