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DriveTime Used Cars in Riverside, CA

Overall Rating 4.5 out of 5
60 Reviews   Write a Review
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Used Car Dealer

8341 Indiana Ave, Riverside, CA 92504, United States
drivetime.com
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+19513532277

Company description

DriveTime | Shop Used Cars & Financing Online

Used Car Shopping & Simple Auto Financing solutions start here. Choose from 9,839 vehicles and Apply Online now!

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All reviews:

Steven Fishman
Bo Bush was extremely helpful, and she cares very much about me as a customer. She showed me all of the features of the beautiful 2015 Chevrolet Sonic LT I just bought from Drive Time, and even noticed that the car did not have enough windshield washer fluid so she added some. She went well beyond what she had to do, and I will recommend her and Drive Time to anyone needing a car.
chantel wrice
Terrible… sunroof flew off, pre existing conditions causing me to have no use of the car for 50% of the time I’ve had it. First car had bed bugs, this one breaks down every 4-6 weeks. They never inspected it before it left the lot. Has zip ties holding it up. Couldn’t get the oil changed or the tires off because they fused to the bolts that they also won’t change… bushing is gone, when I try to stop the car keeps rolling, child safety locks disengage, car locks and unlocks whenever it wants to… the corporate office refuses to address the pre existing conditions and now claim I never reported it 2 days after owning the car and the General Manager sold it like this. If the manager doesn’t care, no one else will
Tameka Evans
Thank you Shane, for providing excellent customer service! You took the time to thoroughly explain each step of the process. Also thank you for the car recommendation that fit my budget, we love it!
Alfonzo Morales
Walked in the door and was greeted by a rude disrespectful front desk guy. Asking what I wanted telling across the room the second I walked in. Tried talking to him nicely but that guy had a bad day or something. Told him good day, imo am now driving to another dealer so the application and approval was a waste of time. Check your workers on customer service. He said go to another dealer lol…
Daren Maynard
Beverley Chance at DriveTime is awesome! She was very helpful during the whole process. I decided at the last possible second to not buy a vehicle that day, and even though she had put in all the work to make the sale she was not the least bit upset with me and was very understanding.
freedom is our birthright
Add about 10 grand to the price.The people that work there were pretty cool it’s just I don’t understand why you would have to pay double what the car is listed the car is 10 grand and at the end of being done with the payments you paid over 20 grand and that’s without their $6,000 30 thousand mile warranty and this is paying over $400 a month also I don’t think it’s a very American standard for a company I would recommend going to some of the other places in the Riverside Auto area definitely don’t go there first I wish I had more time that day I was in a rush to get my children. I am a home improvement salesperson for the State of California I deal with a lot of customers everyday I’m definitely going to let them know if I’m asked.
Tawana Taylor
I went to the location in riverside and Ms. Terry is the best!!!!! She helped me so much and was very patient when it came me, since it was my first time EVER buying a car off the lot. The first car I went for process took all of 2 hours…. but after completing the checklist on the car, I notice I few damages and Ms. Terry quickly took me out the sale and help me find the same car but a year newer at another dealership, and she even took the time to go get it personally. I truly recommend DriveTime if you are first time buying or even just need something right now. I put down as low as $600 so I’m sure she can help anyone get into something.
Sondra Theodore
They sold me the biggest Lemob n earth. The car is a total piece of junk. Not even 2 months into it it drives like it’s going to completely fall apart. , it rattles so badly at a stop sign I am embarrassed. The steering wheel feels like it’s going to come off in my hands , and it has not one shock absorbing feeling left into it. Yoh feel every pebble on the road and the engine sounds like it’s going to have a heart attack. They told me to take it to Warrenty for repairs. !! I have had it less than 2 months. I paid as much for it as I did a brand new car last year my monthly payments almost the same for too Ho 199 thousand mile car vs the new one with 35 miles on it. They totally took advantage of my situation and this car should not be on any lot for sake. It’s a junkyard mess . I told them to do the right thing and let me trade it in for a decent car. s a manager is suooose to call me. I have my doubts but I would like to see them prove me wrong and let me trade for a acceptable car. This car is unsafe . I wouId not oat 100 amohth they want almost 450 . Outrageous xx sales to an inexperienced car buyer . Totally knew what they were selling me. Junk just junk !
Mishekie Simms
Ms Beverly is the best when it comes to sales. She go out of her way to help you find and get the car you want. I would recommend her anytime.
Ari Henderson
Let me just say walking in it’s very warm and welcoming every employee is smiling from ear to ear. Before I got to the front desk David already was ready to help me. He walked from the door to the front desk making sure he listen to every request I had and made sure I knew they were going to take care of me. Once I was approved he sent me over to Bo! Let me just say not only is she super informative and nice but she knew exactly what I loved but also took time out to get me the best car to fit my lifestyle financially! She walked me through the credit, loan, and car fact and made sure any questions I had were answered! If you come here see BO! I love drive time and I’m so glad I found this location!
Hannah Lasister
I absolutely love my new Jeep Patriot! They were very thorough with everything they explained and sold to me. Jon was my salesman and like he said. GREATEST THING SINCE SLICED BREAD!!! 😂 THANK YOU SO MUCH DRIVE TIME AUTO SALES!!
Joy Combs
My sales Person was an amazing woman named Bo Bush.This was my first car and she helped me get it! I told her how much I had down and how much I could do a month and she really did her best to find me a car that would fit my budget! I love my little Fiat it’s amazing and I would recommend drive time to anyone! Only go to Bo! She the best seriously she was honest about everything and really treated me and my mom like we had known her for our whole lives💯❤️ They have so many options and they can work with any budget! (Trust me because I’m still in Highschool) overall it was a great experience and I’m glad I did it
Eric Patton
Shane was very efficient and made the buying process smooth and easy. He always kept me informed as to the process at all times. Shane was patient and made sure I understood everything. He was awesome.
anahi rico
The main guy rude doesn’t care or even won’t try to help. Never coming back here!!! Useless people
James Clark
Bo Was amazing. It wasn’t a high-pressure sale at all she got to know me and my needs. Very pleasant experience. I would highly recommend her to anybody. They really went out of their way to get me approved. I am self-employed and that’s not the easiest thing to do at times. When I got to the dealership today to do my paperwork it was already done is a very quick process.
Deondre Owens
Shane Robison and the team were great. They have great customer service and will help you with best possible deal you can get. I recommend anyone to come to DriveTime
Dennis Campbell
Shane and Jeff helped me for the last two times I came in, and their service is by far the best I’ve had. They really try their best to get you out of here with a car with low payments. Love it!
Nayeli JG
Bo was amazing! She listened to what we wanted from a car, understood our financial stand point, and helped us getting the car we loved. She was kind, thorough, and professional. I had never been to a dealership like this. Great and wonderful experience. Thank you Bo!
Richard Soto
Bo Bush was outstanding with her customer service approach. Very helpful with finding the right vehicle for my wife’s Christmas gift. Her efforts are second to none and I will go to her again when needed. I highly recommend Bo Bush at Drive Time Riverside. As a matter of fact I have already refered her to my daughter and son in-law.
Naomi Palacios
After stress searching for a vehicle, and having barriers preventing me from being approved for a decent car, Drive Time, was able to help me with approval at a decent rate, monthly payment, ins, and overall Great Customer Service… Thank you Drive Time…
Dolores Arellano
Shane was a great sales rep. He took his time to explain everything detail to detail. This place is highly recommended
Teresa Henry
John was extremely helpful in getting me behind the wheel of my new car! Low down payments and a great monthly payment. Would recommend Drive Time to everyone!
Dave Hall
Bo went above and beyond to help me out. She made sure numbers were correct. Walked me through the entire process. I would definitely recommend her for future clientele.
T. M.
Bo is awesome!!!! She was very patient with me and she took the time explaining all details. She had me in and out of the office in 3 hrs driving my new car. Bo made this experience painless, and pleasant. All other staff are courteous and friendly!!!
arlinda rocha
It was an exceptional experience. I will be trading my car in for a better car with the same gentleman shane robison. Thank you so much makes me feel better about spending money.
Nichole Cupples
I had the best experience with John Cartwright. He was very informative and very helpful Thank you so much for the Excellent customer service.
Jaime Mcfarland
Well so far so good, My wife and I had Anthony for our rep, He was great and had a great attitude. The car we choose was nice and the color beautiful also. Good Job Anthony you did it!!!
Ongulenna Johnson
Bo bush was awesome she worked with me and helped me with any questions I had. She is so awesome and nice and very funny
Raul Macias
Great experience. Friendly people I went in at 7 was seen by 730 with two people in front of me. I was out the door in my car by 9. Terri was very helpful. I would recommend to anyone looking for a good used car
Blannie Brady
Well a ten minute wait, turned into a 35 minute wait, it’s like they forgot about me. Then the person who helped me I felt was only worried about the commission , didn’t really give me any info on the cars , actually provided me with no info just the mileage on the cars and didn’t offer to look at any other vehicles. It went smoothly though but it’s because I went in there with a one track mind. She was nice and friendly but I don’t think she really cared to inform me on what the cars had to offer. I wasn’t worried about a look of a car, I want the the car to last with the least amount of problems.
Shelby Luther
Had a good variety to choose from. Beverley made the whole process super easy, no hassles at all. Bought an amazing car I know I can trust. Will definitely check here again when purchasing another vehicle.
Elizabeth Williamson
Great customer service! Everyone was friendly. The atmosphere was stress free and the lady who helped me (Terry) was friendly, knowledgeable, professional, helpful and patient, which I really appreciated. 👍👍👍
Stephanie Finks
Anthony was extremely courteous and informative. I would definitely recommend DRIVE TIME AND ANTHONY TO FAMILY AND FRIENDS. We appreciate Anthony helping us get our car…THANK YOU AGAIN STEPHANIE FINKS AND ANDERSON GUND III
Ontate Stenson
Shane was absolute the best! Hit him up for your next car. Knowledgeable and very professional. The whole staff from David to Lucas. I’m definitely coming back to get my daughter a car. Shane rock this whole car experience for me.
Lisa Lisa
Beverly at Drive time was very helpful. She made my numbers work. She went to another Drive Time sight to get the car I wanted. That was awesome. It was a good experience. She’s made follow up calls to make sure everything is still going well with my purchase. I’d definitely recommend Drive Time to family and friends. Thank you Beverly Chance
Yendi Osbourne
I went here on 10/5/19 I was told by person at front desk I would be helped shortly I sat literally over 30 mins no one came over to even follow up with up on what is taking so much time to assist me…. they just lost a great customer because I would never go back to this place customer service was very poor….
Cynthia and chris Oestreich
Beverly was absolutely wonderful. I came in on a Saturday and she was very pleasant, even after I had doubts about buying a new car. She told me I could hold the vehicle with a deposit and come back within the time frame, and sure enough I came back on Monday and bought my new vehicle. She was truly a pleasant saleswoman who explained everything in detail. Made me feel great about my decision in car buying.
David Espinoza
Where to start. Came in had an appointment with Anthony and he was amazing. Took all my needs into consideration. Didn’t pressure me into anything. Made me feel comfortable. Would totally comeback when the time comes to get a new car. Happy with my 2017 Kia Forte. Thanks DriveTime and thank you Anthony!!!!’
Alexandria Mesa
Shane is awesome! He was very professional and helpful. He took the time to go the extra mile for us to get us a great quote. I will definitely be telling all my friends about my amazing experience here so that they will come to this business.
Inanak Wicks
I had the most wonderful experience at Drive Time today in Riverside.. All of the staff and supporters were very professional, helpful and took the time to answer any questions. Bo Morgan helped me be very comfortable during my applications time.. and I drove home to Cathedral City in my NEW Kia Soul.. thank you
Stacey Curo
Shane was awesome! Very knowledgeable. Answered all our questions and concerns. Offered information on programs we were unaware of. Will recommend in the future.
Chloe Peralta
Shane was very helpful in explaining how drive time works. If we had any questions he was happy to answer. The process was very fast and I didn’t feel pressured at all. I’m happy to say I drove off the lot with a 2016 Hyundai Accent.
Marta Naranjo
This is the second opportunity I have had to deal with Drive Time and both times I have been very satisfied with their service. Not just because they were able to put me in a vehicle but because they were professional, understanding, helpful and informative. Our sales rep Bo Morgan went over and beyond to work with us. There was a misunderstanding in the request that I had made but she did everything in her power to get me what I wanted. The result was I left the agency with a better vehicle than what I had originally requested. Totally satisfied with the service and I would recommend Bo to anyone in need of a vehicle from Drive Time. Thank you Bo!
Cynclere Brown
Shane was excellent. He answered all my questions and was very patient. He went far and beyond to help me. Will be coming back for all my future vehicles.
shabea long
I just wanted say that drive time has been good to me. I got into a car then I was unhappy. But Shane , Derreck, and Mac the regional manager made it extremely easy to return my car within the 5 day 300 mile return policy. They took the time to help find me the exact car I love !
Kevin Pierce
After talking with Shane on the phone as I was leaving another dealership. He should concern and consideration and went above and beyond to make my car buying experience that much more exciting. Even after I’ve worked in the car business and he knew what to say and how to treat a customer. Shane was excellent with handling my files and was very inviting once I arrived all around a great day for me. Thank you Shane.
Alex Stewart
Anthony Sibert was quick… thorough… and he found my car the first go around… I didnt even want to test drive it… but he made me because of company policy. Great job and I’m very happy with my purchase
Tonya Rivera – Morgan
I heard about Drive Time from my Cousin who recently got a car through them and when my Camry was becoming too much of a stress I looked into getting a car with them. The process was easy and we got to work with Jeff A. and he helped with all my questions and concerns with no problem. Thanks to Jeff and Drive time I got to go home in my new beautiful car. Thanks again Jeff! Tonya Morgan and Family.
imani williams
Very knowledgeable about the vehicles and takes his time and walks you through everything. He makes sure your comfortable and happy with your decision before driving off. Thank you Shane for helping me get my first car.
Cynthia Marie
Shane was a pleasure. He promised a fast and quick process and kept his promise. I got to say that this was the best car buying experience I’ve received. Shane was awesome!!!
oh poopi
So on saturday i went into drivetime with my sister thinking about reserving a vehicle, not knowing i was gonna leave with a car that same day. A salesperson by the name of bo bush helped me out a whole lot. She got down my info that was needed and walked me through everything since i am a first car buyer! While everything was being processed, we looked at a few vehicles, and even test drove two that i was looking at. I ended up choosing a 2016 hyundai sonata that was in very great condition. At the end of the day she is a very caring person who isn’t just a salesperson. She will get you into a car that works for you, and i don’t regret my decision at all. THANK YOU BO!!!
judith hernandez
Very Happy with the help and patience of Bo Bush. when everybody say no, she was happy to help me and explain to me how Drive time works and found the car I want no the Car they want to sell. I will totally recomment this place for new buyers
Lizbeth Bayron
Shane was super helpful and friendly, he was very knowledgable and thoroughly explained the process. He was very attentive and made sure I stayed within my budget and found me a great deal. He even washed my car for me :).
Leo Lopez
Great experience, nice and smooth buy, BO MORGAN.. you rock.. you made us feel just like a family member. Will definitely recommend to anybody that is looking to come see you
Christina carrisales
The sales person was excellent. She was very informational, and made sure she told us everything we needed to know. She answered all our questions. Sales person of the month award should go to Bo Morgan!! Thank you so much Bo!!!
Nail Therapy with Learline johnson
Words can not express my frustration at the moment. I bought a 2014 Volkswagen Jett back in Jan of this year and now the vehicle won’t start. I was advised by the sales woman that purchasing the warranty for 5,000 extra would be good idea in case something mechanical happened to the vehicle. Today I went out to start my vehicle and nothing happened. I called the warranty company that DriveTime suggests and received no help. I now have to rent a vehicle and pay for a tow not to mention I might be stuck with whatever I’ll have to pay to fix the damn thing. Do not purchase a vehicle from this company ever !! This is my warning to you. You’re welcome 😉
Ygug 8dug
Shane was awesome!! Got me into a great car, with everything, I needed out of a vehicle. He was friendly and did everything possible to get me into a car is be completely satisfied with. Thanks Shane!!
Destiny Ward
DriveTime is really good and helpful they help anyone but also they help teenagers/college students . Definitely ask for Bo she is sooo sweet and honest , she was easy to work with and helpful !
Deja Duplessis
I went to DriveTime with crappy credit and low hopes on being able to afford a down payment and quality car. Bo helped me to find the car I love and not only was it PERFECT for my kids and I, she made the process for car buying so easy and comfortable. I’ll forever be grateful for the financing they provided and the EXCELLENT customer service!
Dawyna Malone
thank you so much SHANE so so so much for all the help you gave us you didn’t give up I was tired of looking and thanks to your commitment to drive time you have really have made our DAY I hope to work with you Guys in the future if your guys are still around I prey for a long success for DriveTime.
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