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Riverside Chevrolet, CA

Overall Rating 4.6 out of 5
60 Reviews   Write a Review
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Chevrolet Dealer

8200 Auto Dr, Riverside, CA 92504, United States
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Company description

The best deals on Chevrolets near San Bernardino & Moreno Valley. We offer certified repairs, OEM parts, tires, financing, and leasing. Find special pricing on used vehicles and new leases.

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All reviews:

Wilma Gonzalez
I love coming here. They are fast and efficient. They listen to my concerns. they even honored my coupon that I had forgotten at home. I never am disappointed coming here. Kudos to James for his great customer service.
AK garcia
this is a good place to buy your Chevy. They give you good service when you buy your pick up truck, the oil and mechanical change service in jeneral while you wait for your car service or buy your pickup 🛻 truck. You get some nice coffee water in the waiting room. You get some nice model in Chevy truck
Had a great experience even with this whole pandemic going on. Walked through service door and immediately met with Brian. Very nice gentleman and easy to work with. Went over everything for just my basic oil change and quickly took note I mentioned low on Windshield wiper fluid. Overall it was quick as I dropped off and retrieved it few hours later (quicker than I thought it would given the fact I had no appointment and right in the middle of the day). I forgot I had the coupon for my service prior to him writing up the order and went to pay, I had to go back to him before the cashier and he had no problem or attitude or hesitation. Most people or some places have issue doing it. No nothing. Thank you for that. I only gave 4 stars because I felt no help in the beginning of what their steps were when pulling up. For someone who hasn’t done this before or someone like me who had my husband doing it for me I felt so lost… I pulled up and parked, no one came to my car, I waited good 5 min and finally got out. Still no one, that’s when I went inside. No visible signs on what they wanted you to do…. Finally a sign on the door to stay in your car until someone comes to you. How are people to see that so far away??? Something to consider.. Thanks
Sal Gaitan
My salesman Habib was very friendly and returned my phone calls and text messages immediately. He was very knowledgeable about the car. He made my purchasing experience very simple. I would definitely recommend Riverside Chevrolet.
Hector Diaz
I had a great experience at Riverside Chevrolet. Was attended by David De La Mancha and he knows his stuff. He was very professional and knowledgeable and treated us with respect. Recommended.
Dana Group
Luis treated us like family he was very helpful and did not pressure us in anyway he was detailed and very professional this was the best buy we have done. We love our new 2020 Traverse Redline Addition – Thank you Chevy !!
andreina sanchez
Steve, Brian, James, and the rest of the crew at Riverside Chevrolet Service department are the best. They are so kind with customers and very knowledgeable of their profession. Recommend getting all your servicing needs at this location.
John Moore
Steve (Service Consultant) was super professional, courteous and accommodating. He explained my different options and costs for a diagnostic on my son’s Chevrolet Impala. He kept me updated on service progress and the Technicians did their usual outstanding job. THANKS!
Daniel Baer
I was happy with the service I recieved from Ken. His manager Tony took care of us, and the buy process was exactly what was expected before I made the trip out there. Thank you both! We will hopefully come out there again.
nazario munoz
Alfredo was courteous and professional throughout the sale process. Andy was very quick and detailed with explaining the paperwork. Very quick and easy process. Definitely would recommend Riverside Chevy to friends and family.
marion zipper
All the people involved in servicing my car, from the initial appointment, pick-up, service, and delivery back to me, did a wonderful job. I especially appreciated the patience, expertise and advice of Steve, who took the time to answer all my questions. Thank you all for a very pleasant experience!
I recently purchased a new 2021 Traverse with Manny Markakis from Riverside Chevrolet and couldn’t be happier! I haven’t purchased a new vehicle in 14 years and have been looking to buy for well over a year. As soon as my family and I arrived he immediately greeted us and was so professional through out the entire process. My family and I only went to look at the Chevy Traverse with no intention of purchasing that same day. I have a little one and envisioned a very long process if I did want to purchase. Manny went out of his way to go over every detail of the Traverse and the different options on each model. He was so patient and answered all my my questions and concerns. My family has purchased many vehicles here through out my entire life and now being older I understand why. Manny and his team went above and beyond our entire time there and needless to say the process was very quick, thorough, easy and stress free. It has been a very long time since I have experienced such great customer service, attention to detail and overall customer care in what was best for me and my family not just another sale. Thank you Manny and the team at Riverside Chevrolet for helping me purchase my very long awaited dream car!
maria coronel
Manny was so friendly. He was patient and understanding with us. Excellent customer service! Already recommended this dealer to friends and family! In love with my new car! The finance person- Jose, explained everything to us and helped us make the right decision! Thank you!
Hilda Zamora
Mohamed, our salesperson was wonderful and very professional, to say the least. He was very knowledgeable about the vehicle and made us feel welcomed, answered all our questions, and has fast and effective. It is professional people like Mr. Mohamed who makes a customer want to keep dealing with such dealership.
Samantha Ybarra
Tania had EXCELLENT customer service she also provided speedy and quality service. If you have to take your car in definitely request for Tania you’ll be highly satisfied :).
Clark Trapp
Had a no start problem 2 other mechanics couldn’t find the problem towed it to Riverside Chevy it took a couple of days to find and a few to fix but Steve Edward’s kept me informed through the whole process and suggested I contact my insurance which saved me over a $1000. Very happy with the customer service
Veronica Rivera
My husband and I want to thank Chevy of Riverside for reaching out to us about our past bad experience and making it right. Thank you to John who took the time out of his day to call us, show concern and offer a solution. It changed our views about the dealership and gave us confidence that they do care about their customers and will do what they can to make things right.
Deannah Mangione
Sales Representative Habib was fantastic! Very friendly and cheerfully and willingly worked with me on pricing to make me happy. He made sure I was very satisfied from the beginning until I drove it off the lot. Andy at the finance department was also very helpful and friendly. He professionally explained all the warranties and charges. I felt very comfortable. Highly recommend Riverside Chevrolet !!!!
Alexandria Carter
Great prices, great customer service. Most car salesmen are pushy, but Jose was so patient and laid back helping me decide between two at Riverside and while also looking at other dealerships. The vehicle I purchased is just what I wanted and for a dream price. Thank you!
Pancho Del Rancho
UPDATE: I was extremely weary of Anthony’s reply below. I was expecting to get an ‘I’m sorry and too bad we couldn’t make a deal.’ But instead, Anthony apologized for my experience, took ownership of the situation, listened to my concerns, cleared up some of my misconceptions, and offered to make things right. By this time the original Tahoe had been sold and there was 1 left that was comparable but $3000 more. Not only did Anthony offer to sell me this vehicle at the original price of the previous one, but due to my particular circumstance and how far I live from the dealership (130+ miles), Anthony offered to take the Tahoe off the lot, remove it from their website, and hold it for me until I was able to come in. He did this with only my word as assurance that I’d be coming back. I was taken aback by this offer. I truly believe Anthony went above and beyond to earn our business. Although my original experience was not the most pleasant, and Anthony recognizes they could have done more the first time around, it is their dedication to make a situation right that has also earned Riverside Chevrolet my future business. One thing I didn’t mention was the exceptional service we received from our salesman Mohamed. He listened to all of our needs and did his best to address them all. Mohamed went above and beyond to make sure my wife and I were happy with the vehicle we purchased. Through this whole experience Mohamed remained professional and tried his best to make a deal happen. I will leave my original post below for reference. I came into the dealership to purchase a vehicle a 2020 Chevy Tahoe, on Friday December 11, 2020. I came back to the dealership on Saturday, December 12, 2020, to negotiate and make the purchase. A deal could not be made on this day. After some back and forth negotiation I decided to purchase the vehicle at the dealerships asking price as advertised online. I requested an out-the-door quote with all applicable taxes and fees on Monday, December 14, 2020. It was at this time that i was informed that the only way I could get this price was by financing through GM Financial. I looked back at the advertisement for the vehicle and no where does it state that condition. I feel the pricing on the vehicle is deceptive. I showed up in good faith to purchase this vehicle. I allowed an inquiry on my credit history in order to make a deal because they insisted I submit a credit application even though I told them I was financing through my credit union. I’ve tried calling and left messages for the sales manager as well as general manager and have yet to hear back from them.
Liz Wittstrom
I found the vehicle I wanted online and confirmed with the dealership that it was still available. I came in the next day and worked with Habib. He didn’t pressure me, waste my time and was quick to get the process moving. I had met my salesperson, drove the car, did the negotiating, signed my paperwork and went through finance in a smidge over an hour. Cant beat that! The entire staff was friendly and knowledgeable. I will definitely recommend this dealership to friends and family!
Noemi Velazquez
Excellent service. I was very pleased with my visit to Riverside Chevrolet and I would definitely recommend more to come. I came in confident with what I wanted and they helped work around my price range and what I wanted. Overall best experience!
Sebastian Lopez
I didn’t like that when I booked the appointment I selected an offer for the service I wanted and when I got there I was being asked to pay triple the price. What’s the point of me selecting the service and special offer if I have to do it all over again when I get there. I had to go on my phone and show the service advisor what I was talking about.
Robert Gallegos
I went to get my Malibu serviced and they were very helpful and very kind! They were very professional, and when they delivered my car, they gave me a ticket for a free car wash. I am very pleased with the way the do business! God bless Riverside Chevrolet!
Motegi Kaz
My purchase of a used car was very surprising. At the time of purchase, I was not happy and couldn’t have what I wanted. Lucky at a later date, the manager contacted me for follow-up, and I was very fortunate to be able to re-contract with his offer to solve the issue. Originally, I thought that this issue could not be solved, but I was lucky that this manager found me and tried to satisfy my purchase. It must not be easy for the manager to do this but I think this manager did the right thing as human moral and made me happy. I think this company has a good leader who will also improve consumers’ needs.
Wendie M
Car buying made simple! We had the pleasure of working with David, and he went above and beyond to get us what we were looking for! Great incentives made this purchase super easy! Would highly recommend David!
Greg Curiel
Mohammed was our sales person and he was very polite, informative and professional. He was extremely easy to work with. It had been 12 years since my family had purchased a vehicle, so naturally we were hesitant about getting started. Our experience was super smooth and without any hiccups. Riverside Chevrolet was not the closest dealership to our home as we live in north Orange County, but the experience was worth the drive.
Irene Escandon
Your associates are so welcoming and make you feel like family. I am so happy about my experience and happy with my purchase. Thank you to all at Chevy of Riverside family
Wendy Becerra
I am very pleased with the services provided. Tanya was helpful all throughout the process. The AC and a front light had gone out on my Tahoe and also had two recalls. I was able to pick up my truck within a few days and its all working GREAT. Thank you Tanya for your honesty amd help throughout the process.
Luis Godinez
Purchasing the vehicle was fast and easy. Only downside is that they never answer phones unless its sale. Every other dept seems to be empty or no one there. I spoke to service and they even ran over to finance to see if there was anyone available, when they came back to the phone. They said they would transfer me and that they would answer. Phone rang until it went to main answering machine which only prompted me to wait or select dept to speak to again. I did leave a voice mail few time but never received a call back. Receptionist never answers phone either.
McKenna Elizabeth
I went to purchase a car and was approached by Martin Avila. He was so kind and helpful and made the whole process go smoothly. He made it very easy and comfortable to buy a car. Will definitely be coming back to this dealership again!
theresa herring
Thank you Riverside Chevrolet for always taking care of my vehicle and never failing to provide me with a loaner so that I can be at work on time. I appreciate James who always assist me when I come in for maintenance. He never forgets me and I appreciate the consistency in quality of the service at Riverside Chevrolet. Thank you. Chevrolet is forever number one with me, Chevy life
Harry Toprakjian
Best experience purchasing a car, Ali went all out up and beyond my expectations. I highly recommend doing business with Ali and Riverside Chevrolet, Customer for life
Angela B
Our sales person was David, and he was great. We liked his friendly and non-pushy style. He answered our questions, gave his opinion and made it possible to close the deal. The dealership had the inventory we were interested to see and test-drive. Thank you Chevy Riverside.
Tyler Krogh
Habib was very helpful and helped me get my new car! Love it so much and I’m extremely grateful for their help in the process. Excited to come back and get my favorite accessories!
C8 1320
Tony did a nice job taking interest in making all smooth and nice. When I return soon for the appointment to have couple items to be done that requires a set-up time I could chose to wat or if more time is need a loner car is provided. The sales person is helpful and concerned to the best of his capacity. Riverside Chevrolet is concerned in pleasing and keeping the customer happy. I can post a pic after the clear bra and black center caps are installed plus the car is clean. OK
james ramirez
Our service was provided with great customer recognition. From our Sales gentlemen Manny Markakis walking us around the dealer lot, to providing us with loyalty and great sales conversation in order to sell us a vehicle. He was great and I would recommend him to anybody.
Edgar Aguilar
My dad came here ,he saw a truck on their website. The price looked good ,went to the dealer; with there Accessories fees they wanted another 9k on top of their online price ,4k for wheels & tires ,,took his business elsewhere
Mike Escobar
Amazing experience! My salesmen were Orlando & Alfredo & they were friendly & honest throughout the entire process. I’m very happy with my new truck and the entire staff and experience!
Steve Vukovich
Had an excellent experience! Will definitely recommend Riverside Chevrolet to friends and family! Had an easy, hassle free car buying experience and will definitely return when it’s time to purchase another vehicle.
Jose Velarde
The process from start to end was quick and easy. Martin Avila helped me get what I was looking for. He was not pushy, he took his time to explain the vehicles specs. Great experience at Riverside Chevrolet.
S Montoya
Had great expectations to purchase a vehicle that was list on sale. Prior I Spoke to Finance manager, who guaranteed a great deal. When I got there. They pulled the rug from under neither my feet. They wouldnt sell me the car that was on sale cuz they wanted me to finance w the and charge extra fees. Since I had my own financing. They didnt want to sell. Wasted my entire day. What a scam. Dont buy from them.
Alan and Vanessa Console
We have purchased many vehicles and this experience was a great one. Great friendly and knowledgeable staff and a no pressure experience. Would highly recommend vehicle purchase from Riverside Chevrolet
Candice Pinkham
Ivan was GREAT!!! I contacted him on friday to make an appointment and to let him know what I was looking for. I am on crutches so I asked him to drive for the test drive and he answered ALL my (?)s. He was patient and kind and helped with whatever was needed. Hes an asset to your company and also a great salesman. He listened to what I needed and asked and he gave me that. He did not pressure or be mean or rude. This is why I keep coming back to this dealer. I used it before when it was Singh and forgot that it changed but I knew and trusted this dealer and I am soooo very happy I did!
Zhalmma Velvet
Our sales person Luis Choza exceeded our expectations. He was extremely knowledgeable with the features we were interested in. He found the perfect truck at an amazing price.
Jennifer Stevens
Jose Villalobos is the man to do your next car purchase with! He cares about his customer, your experience from the moment you arrive to the close of the deal, very knowledgeable, willing to go the extra mile and attentive to details. Derek in finance was amazing to work with as well, professional, attention to detail and cares about the customer. Thank you Jose and Derek for the best experience we have ever had buying a truck!
Hafeez Hussein
The absolute worst customer service and response time. I had to call for days trying to get anyone on the phone. Left multiple messages and never get a call back. After you pay they stop caring.
Muriel Lopez
I don’t know why I never purchased a new vehicle at a dealership before. The guys are Riverside Chevrolet made me feel welcomed and at home. It did not feel like a dealership. They were very attentive and friendly, providing me with VIP Service. Thank you to Mag, Jose and Raul for taking the time to help me through this purchase and for showing me all the features of my new vehicle. You guys are awesome.
Brian’s customer service was fantastic. He help me understand and explained what service I needed on my car. There was a long wait but I was constantly updated on the process with my car. I had a terrible experience at Moss Bros in Moreno Valley, I refused to go back. I’ll rather drive 20 minutes to Riverside. Moss Bros needs to take notes because they definitely lost a customer.
First time at this dealer. We had an appointment at 8.30am. we were welcomed by Mr. Brian kindly. We told him we had an appointment, and he took the information. He offered us certain services that they have and we took the bronze package. I mention to Mr. Brian that there were no appointments available at Moreno Valley and Temecula dealers. So we chose to bring the vehicle to Riverside . The cashier Miss.Diana was friendly and attentative. Thanks for the attention, great customer service and the free car wash that Mr. Brian offered. We will definitely return to Riverside Chevrolet dealer.
Richard Dietz
I had a very good experience buying a car from Riverside Chevrolet. The sales staff and finance manager were extremely helpful.
Le Roy Bailey
The scheduled work was completed within a reasonable period of time. I have a non-scheduled replacement part that Riverside Chevrolet has informed me that the part has arrived. I should contact the service department to schedule the replacement of the part. However, it is impossible to communicate with anyone by telephone at Riverside Chevrolet. I’m still trying to call after six business days. I guess I will have to drive over there to speak with someone in person, so that I can get the part replaced in my car.
Emily’s & Isaac’s
Very disappointed with this dealer .. I apply online to save time on Sunday . Since I am a dad and I have kids . going to the dealer with kids it’s not a good idea .. and it was the worst thing to do.. Alfredo was the one helping me out.. I was thinking to trade in my Sentra . And I saw a ram 2500 they have online .. but it since it was me just txting him .. it since they care about more customers going in that . Person doing threw online.. If a person doesn’t qualify just let them know straight up .. it’s been 2 days and still no word ?? There are more dealers don’t waste ur time in this dealer ..
Antonio Chavez
First my salesman was polite and very understanding of my first time buying a beautiful truck, they also made my buying experience stress free!
Ruben Delgado
After dropping off my truck for an oil change I had some questions about possibly adding a transmission service as well. I sent a reply to the automated text message i received from the service advisor to call me, 30 min later I left a voice message on the service dept. answering machine (still during business hours), AND I left another voice message the next morning, during business, and I never received a call back! All I wanted was some information about the transmission service for my truck. I ended up calling a local repair shop who answered all my questions and will be servicing my transmission monday morning.
Maria Peña
Luis Ochoa provided me with descriptive and pursuasive información about they truck that i purchased. His customer service was great and Will reccomend.
Rashida Shah
The gentleman that worked with me didn’t make me feel like my business was important to the dealership. On two occasions when we spoke on the phone he was conducting business with someone else. I found that to be unprofessional and disrespectful. I sincerely hope that is not the treatment that all customers, receive but money is hard to come by right now. I have an expectation that the work done on my vehicle will be of the highest quality, something Chevrolet brags about as part of their service but in addition to having quality work completed on my vehicle, I also expect to be treated respectfully n professionally. Unfortunately that was not my experience at this particular dealership.
Eric Archer II
We came prepared with the vehicle we wanted and David helped us find the best trim for our needs. Davien was attentive to our budget and helped us find the best financing option to fit our desired payment. They also went above and beyond to help me, my wife and our 3 kids under the age of 4 move our stuff from our trade in to our new car. Everyone provided great customer service.
Had excellent customer service and fast turn around time for oil changes tire rotation spark plugs filters in miscellaneous other stuff within 40 minutes to 2 hours In-N-Out of service Which is a good turn around time compared to other dealers
Rigoberto Bautista
We visited three additional dealerships on that day, we looked at the Hyundai Palisades, Honda Passport, Volkswagen Atlas and of course the Chevy Traverse. Luis’ professionalism, patience and knowledge were key in selling us on the Traverse. He was thorough on the features and benefits of the Traverse. He even took our picture when we took delivery of our new ride. Thank you Luis and the Riverside Chevrolet team for an awesome, and comfortable purchase experience!
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