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STG Auto Group in Garden Grove, CA

Overall Rating 4.7 out of 5
60 Reviews   Write a Review
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Used Car Dealer

13861 Harbor Blvd, Garden Grove, CA 92843, United States
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Company description

STG Auto Group | Used Car Dealerships near Los Angeles, CA

Visit our used car dealerships near Los Angeles, CA, for pre-owned car sales, auto service and more. Buy auto parts or a used SUV, car or truck near me.

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All reviews:

Sandra Manzo
Rania gave me excellent service. When I arrived she instantly was friendly and super personable. Extremely professional and attention to my needs. I highly recommend her for any car purchase..she was very pleasant to work with. Ferro was Awesome as well, he really was professional and very helpful with all the paperwork and showing me all the bells and whistles to my new car. I highly recommend him..extremely personable. overall great car experience!!
Christian Slater
Would pleasantly like to say this car dealership and group of guys and ladies are definitely a 5 star dealership. Start off with saying my buying experience with them was all through phone conversation and sight unseen buying experience. Just through a picture online. They took the time to ask me questions about exactly what I was looking for even though I had a vehicle I already called them on. They said they just wanted to make sure I had the best option available that they had on the lot. I told them exactly were I wanted to be for a payment and how long. We all know we want to be somewhere on a payment but sometimes it’s just not realistic for that vehicle. I was truly amazed at how close they got to exactly what I wanted. They worked from Sunday morning til late Sunday and I mean late to get me the deal I wanted. Then after closing the deal with them after I am sure they had closed, they offered to meet me halfway to deliver my truck to me in Santa Barbara. I live in Templeton which is about 4 1/2-5 hours north of them. Unfortunately I couldn’t get a rental vehicle at night to meet them halfway. But it’s honestly the thought and caring of this dealership to deliver me my new truck I just purchased. I met them the following day and the gentleman Jordan that brought my truck was very polite and nice. When the truck arrived it looked like it just rolled off the showroom floor and had a new car smell. To my salesman Andrew and the rest of the people that helped out to make this deal possible a big thank you from my two kids and myself for my 2020 Ram 1500 Laramie. I will definitely keep this dealership in mind for my next vehicle purchase whether it’s for my kids, myself, or maybe a future wife haha just kidding she can buy her own. In all seriousness thank you for your hard work and effort to get me a very nice truck. I know the car dealership business is rough and a lot of people don’t get it sometimes why dealers keep calling you back to find out if they have the right deal or not. My grandfather once told me a closed mouth never gets fed. So never be afraid to overly communication with someone(some of you all call it pestering) but it’s just them doing their job. Don’t get me wrong there are some bad dealerships out there but this is definitely not one of them. Amazing dealership and amazing service, thank you again!!! Christian and kids (Layne & Paisley)
Ximena Perez
Amazing service! Super friendly & helpful staff. James Ramos was amazing, super informative & did everything in his power to get me the deal that I wanted. I walked away with more than I asked for. Absolutely in love with my new car & I couldn’t have found a better deal anywhere else. In fact I tried & they said my budget was not possible for what I wanted. STG had it. Couldn’t recommend this place more. Ask for James!!
Carlos Jativa
5 star car dealership! Great cars and great deals. Manny, the sales rep, was very friendly, respectful and patient when showing me the cars and guiding me throughout the buying process. Derek, the sales manager, was very professional throughout the negotiation and we were able to agree on a great price. Manny and Derek also have Spanish proficiency which is always a plus for Spanish speaking buyers. Definitely STG is a dealership I highly recommend!
A Vega
Excellent customer service. Daniel was great at making our purchase a no bs no hassle and great experience. Will be back for our next purchase. Keep up the great work STG!
Ursula Mercier
I had a great No haggle experience at STG. My sales rep. Manny, was courtesy, knowledgeable and patient. Sales Manager Derek, ensured we where satisfied with our price agreement. I would Highly recommend STG in Garden Grove, to all my family and friends. Thank you STG. Ursula. God is good!
becky S
Big THANK YOU to Luis Romero for making purchasing a car such a great experience! He provided outstanding customer service and was able to find the perfect first car for my daughter and it fit everything she wanted! I highly recommend you go see him when you need to buy a vehicle, super personable with lots of knowledge. You will not be disappointed. He will make sure you are happy. Buying a car has never went more smoothly! Your hard work is not unnoticed. Thank you Luis!!
Cyndi M
One the best and easiest vehicle purchases I’ve ever made. The sales person I worked with, Jose Escobar, was very helpful and made it a stress free experience. I cannot be more happy with STG and my new Jeep.
Carlos Facenda
Rania was very helpful. Answered all my questions and was very knowlegable. Great location. Would recommend to friends.
Aurelia Peaches
I told them my experience in the past and they were very transparent and hospitable to make sure I don’t have a terrible experience the way I did. Although I didn’t get exactly what I wanted, I did get a great car. They do have accessories that HAVE to be added and I’ve read they went lower with some people. I really didn’t want the gps, tint fee, and car door protector, but they were honest and explained this is how they make money. To be honest I wanted to just walk away, but I loved the car and were in a pandemic where people are just trying to live. Santiago told me that even he was charged those fees so he was no exception and was willing to show me his recent purchase. I will say out of all my car shopping experience, I appreciate Santiago’s honesty and Walids willingness to help. I still hate dealerships but at least I’m walking out of this one with a good experience so far. I purchased the car last night so if anything weird happens, I’ll update this review. UPDATE: I asked multiple times about my the APR my current autoloan and that I should call my bank before I sign papers. I was told that I could just go into my credit union and give them the long yellow contract. I know people might know this already, I did not.. CALL YOUR BANK before you sign ANY PAPERS. long story short I feel as if they didn’t let me call BECAUSE they knew what would happen and that I would have to finance through their bank. I do not know if this was intentional but the way everything ended up, it definitely feels like this is what they wanted. I love the car I purchased but I wish things went differently. It got to the point where I WANTED TO PAY the 750$ to just return the car and get my old car back or go with my credit unions new high APR rate just our of spite, but that would mean I’d pay more on my end and who really needs that in the pandemic.
Lentoy Booth
I usually don’t write reviews but I’m so pleased with this dealership and my salesman Luis I have to let everyone know how wonderful they are! I was so reluctant to go to this dealership and being denied….I’ve heard the word “No” so many times I just wasn’t a believer but STG helped me believe again. Luis was wonderful in helping me get approved and was determined to not let me leave without getting the vehicle I wanted! I have purchased several cars before but this was the quickest ever! I spent less then 2 hours and left with the vehicle I wanted! If you’re looking to buy your dream car with no pushy salespeople STG is the place to go! Ask for Luis he’ll take good care of you!
Robert Pound
Do not go here!! bought a $32,000 car and navigation was not working on test drive.. Santiago said he would get it working and send me video to show its working before car shipped out of state. later said car was advertised without a chip after not responding for days.. and they would be sending me car without navigation working contrary to what we agreed on.. they sold their souls for a $250 chip that makes it work on a $32,000 car. that is all you have to know about their character and integrity.. mo the sales manager did not even respond when I asked him to make it right.
Skeenox Film
These guys are the best ! They Helped me out with my car ! Completely turned me around definitely coming back .. Naaman and Jose went above and beyond.. I appreciate it Ask for them ! Guarantee you enjoy the experience..
Serena Gomez
Thank you too all the work Santiago did to get us the Dodge Journey we wanted and needed , I’d recommend STG to anyone I know only place we’re coming to buy our cars thank you 🙏
Patricia Munguia
Arturo Hernandez and Derek Delgado got me the best deal on my Jeep Wrangler today! They walked me through the test drive told, me specs about the vehicle, and made me fall in love with it. They also made sure I got the price I wanted monthly! I would definitely recommend them to anyone 100%.
Adolfo Zambrano
Thank you so much Crystel and Derek! I’m walking out with The Truck I wanted, very helpful, I really appreciate you guys! 💯🙏🏼
I just had the best experience at STG of Garden Grove! My salesperson was Rania and she was amazing. I went in looking for a particular model and decided I wanted to compare to another model which was located at a different STG lot. Rania had that car brought over for me, so quickly! We test drove both of them and Rania was very informative about the vehicles. We then sat down with Walid to talk numbers and it was a very easy experience. I haven’t bought a car in a long time so I was nervous, but they made me feel comfortable asking all of my questions. I ended up Purchasing the car they had brought over! I’m so happy with my whole experience here!
Christina-Marie Santillan
James was really friendly and made me feel comfortable during the test drive. Walid really did his best to get to a price that worked for me. I appreciate the professionalism and straightforward approach that both James and Walid took with me. I didn’t feel pressured at all. I’d recommend the Garden Grove location for anyone looking to have a great car buying experience.
Rachael Pierson
Santiago was excellent. Very professional and handled everything in a timely manner. I was so pleased with my purchase, I brought a family member who also purchased a vehicle here.
Andrew L
I had just bought my car here 2 weeks ago!! I love my car now and thank you for the great people who worked there an helped me as well !! Shout out to Maggie , Luis and Wally!!! I highly recommend you to buy your car here! Great deals!!
I went to STG not knowing what to do or what car I wanted. Jose Alvarez immediately helped me, guided me through the process showed me a few cars found the one Honda Accord Sport. He made it super easy and fast. I definitely recommend him !!
Robert Bell
Came with my sister to look at Mazda CX-5’s and was greeted by James. He was super helpful in walking her through the features of the car and got us a test drive right away. When it came to the finance and working out acceptable terms Walid the sales manager was extremely helpful. After an hour or so we signed the paperwork and drove away in her new car!
brooke leutbecher
The best dealership I have ever worked with! Luis Romero was super helpful and gave me a great deal on an amazing new car! Would definitely recommend to friends and family to buy a car through them.
Kimber Perry
Just wanted to thank Manny for being so helpful and patient and helping me and my family test drive cars for two days! Ivan you are one of the best sales man I have ever met!! Ivan kept such a great attitude with all the questions we had and he handled all of my family’s craziness with grace. Derek you came through at the end on the monthly payments! I will recommend STG and these guys to everyone I know.
Jennifer L
James and Mo got my family into a perfect condition like-new 2019 Chevy Equinox 🤗 and out of my car with negative equity 😨. On top of that they cut my monthly car payment in HALF. 🎉 🎁🎊 Made the car buying experience feel like a breeze. Both James and Mo worked really hard to get that payment where we needed it. We are definitely happy in our new 🚘 👨‍👩‍👧‍👦
Kyle Conniff
I met with John the discuss the price of a car that I’m selling. He was very friendly and honest and direct. He broke down exactly what he concerns were and why the offer was what it was. He didn’t try to play me or pressure me into accepting his offer. The experience was far better than I anticipated.
Art Rodriguez
First of all, I want to say, THANK YOU VERY MUCH!! To “Luis and Walid” for a awesome job of “CUSTOMER SERVICE!” in selling us Two Vehicles!! I have not experienced real folks with real vehicle car deals!! I highly recommend STG AUTO GROUP FOR A QUALITY PROGRAM IN SELLING VEHICLE’S. We walked out at PEACE of mind! Once again, THANKS! To great team member’s for your organization!! New Car Owners!!😀 Arturo & Mary Rodriguez
Vin R
Bought an 2014 FJ Cruiser today and I was pleased with the process. Luis Romero was my sales guy and did a great job, the finance guy, likes most, play hardball and you have to do your best to try and get a good deal. Everyone was professional and courteous and would buy from them again. This dealership does not have surprise “add-on vehicle options” like some dealerships have.
Julie Diaz
Leased my first car with STG Auto Group of Garden Grove of Glendale. I shopped around and found the best price here. Nowaz was very patient and welcoming answering all my questions and concerns. Had a great experience!
Justine Arel
We had a great experience with STG! I was in the market for a gently-used car for my Mom, and having only worked with Carmax in the past, I was somewhat hesitant and skeptical. We were pleasantly surprised and found exactly what we were looking for. Ask for Landrew! He was friendly, genuine, and took great care of us!
Joshua Maciel
I have spent the last 2 months researching the right vehicle which landed me here. My family and I came in and were Immediately made to feel comfortable with the whole car buying experience. Adan was there to help with any questions and guide us through the journey. He made it simple and made my family feel at home. We plan on getting a second car next year, and chances are because of Adan and the team there at STG, we will most likely be back. Thanks!
San Herr
The best car buying experience i ever had. Salesman manny was very professional and respectful. Derek sales supervisor was straight forward, very helpful and professional.
purshane spencer
Jose Alvarez has EXCELLENT customer service! Very patient and is GREAT at what he does! He will work with you to get the deal you want and the price you are willing to pay! I will definitely refer anyone to come here and get a vehicle!
A Lopez
Jose Alvarez was a tremendous help! He was very friendly, professional and efficient. He fought hard for us in the finance department… and was able to get our payments within our budget range. I’d refer anyone to STG AUTO GROUP…. And ask for Jose Alvarez. 🤩
Kevin Grande
If your like me and your a first time car buyer and don’t know anything about the process of buying a car, STG is the right place to go. Especially if you have Santiago as your sales man. I was able to take out a car with the help of Santiago. He trustworthy and honest. I highly recommend STG and asking for Santiago. Sincerely a happy customer.
Roy Carlos
I had a great experience here today at STG they made my car buying experience great. Ask for Jose Alvarez he made it happen for me to walk out with a great car! Got a Ford Mustang I would definitely recommend them.
gustavo flores
Thanks to Derek delgado and Arturo for the amazing help . It’s been a pleasure and a really good experience working with them . Everyone reading this make sure to ask for either one of them so they can help you with your future car.
Charlie Gomez
Santiago is a knowledgable and experienced salesman. He was able to accommodate to my requests and even hooked me up with a bargain! Cars are in great shape and hiull more than likely find what you’re looking for.
hub La
I could not have been happier. I’ve been searching for a car for awhile and the professionalism of this spot was amazing. Ask for Thomas he was straight to the point and did everything he could to get us the best price. He went above and beyond I will forsure be recommending this place to any one looking for a car. The building was clean and accommodating and the whole experience was great over all. When we were approved he was genuinely happy for us and I will definitely be back for my next vehicle.
Irina P
I had the most pleasant experience purchasing a car from STG Auto Group. Everyone who works there – from the sales person who first answered the phone to the head of the dealership who actually helped me find the right car – were extremely nice, professional, and helpful. During the test drives and Further conversations they helped me identify the right approach and offered the best deal! I would definitely recommend everyone who is looking for a nice, beautiful and reliable car to come check this place out. They offer really good choices!
Synclare C Sau
Jose Alvarez was absolutely amazing! Hands down would recommend anybody looking into getting a new vehicle at STG to ask for this gentlemen directly. Made the process smoother and more enjoyable with a hint of humor all wrapped in one! Everything that we asked for in a vehicle as well as extras that we wanted included with our purchase he made sure to get or offer us whatever was available to his disposal. Jose definitely coming back for that Dodge Durango, was an absolute pleasure sorry for playing hard ball!
Ronald Ray Noblett
Great selection of quality cars – everyone is up-beat and friendly. Salesmen treat you like family and are very detailed in a car buying experience. If there are any problems that may come up, management will solve any issues, which are in their controls . Had a little bump in the road with some paperwork- but management took care of it. All in all had a pleasant experience
Silas sienna
Great buying experience. John worked with my bad credit and helped me get into a vehicle i couldn’t qualify for at Toyota or Jeep. I had called and was told about the car and brought in to run credit and test drive the car and i was sold. Got my self a nice Jeep Grand Cherokee . I originally came looking for a corolla but i’m glad i got a diesel jeep. definitely the family car i needed .
Jozue Solorzano
Jose Alvarez is a great sales person, no tricks or gimmicks. Great transaction and overall experience. Walked in wanting a fiesta st. and left loving the car even more. Helpful staff all around.
Absolutely the epitome of a sleazy used car dealership. They were not straightforward about the price of the car and attempted to add a extended warranty onto the price which increased the cost by about $10k! They also tried to package on additional charges for window tint (even though the tint was done by the factory) and clear body paint protection…such a joke. I wouldn’t send my worst enemy here. Places like this give the used car buying experience a bad name. SHAME on you STG!
Khoi Nguyen
I just bought the 2017 Toyota Camry Le here. Very happy for the dealer services. Im strongly recommend to everyone Ivan. He’s very hard working. He’s did very good job to help me get the car i want. Even help me trade in my old car with very good deals. When you come to STG just ask Ivan.
Mr. Clark
Dealt with a couple great people here at STG Auto Group in Garden Grove. Whalid, Santiago, and Rania were extremely friendly, helpful, and really worked with me on the vehicle(s) I was interested in. They are very knowledgeable and personable people who took the time to make sure everything was right during the process to ensure I was satisfied. Appreciate the patience, and time for outstanding service!
Ang Lu
Jose is really passionate about cars, very friendly. Doesn’t feel pressured during the buying experience. Got the car in great condition. I would recommend working with him.
Zoee Palmer
Jose Escobar was great help with us buying our new car. He took time to answer all of our questions and go over the car fax with us. He’s great. Just be aware of the extra fees when you hear the good deal on the cars initial price
Jocelyn Castillo
Derek and Irvin help me get a beautiful infinite. Test drove it feet good and the employees there were very friendly and helpful will definitely would buy and possibly trade in my car once again with them. Got a pretty good deal it was fast and easy
Victor Villar
The staff at STG are very professional and made my purchasing experience not only a memorable one but enjoyable as well. More companies should take training from them on costumer services. I have never been attended to In such a positive way. Thank you for the experience, I look forward on doing business with STG in the future. Victor Villar Sunshine State Carriers. Inc
Sandy Jr
Santiago is the best! He found solutions for me and my credit isn’t the best. Mind you I had already gone to a few dealers before. I was very hesitant coming because of past experiences and my credit score being low but Santiago will make it happen! Customer service is amazing as well! Thank you so much again Santiago!
Ivy Pham
Manny and Derek were very helpful with the purchase of the used 2019 Toyota Camry. I went in with a specific car in mind already. The process was fairly easy and not too complicated. Highly recommend!
Ahmad Wahied
Had a great experience when I came here to purchase my Kia Forte . Santiago and his manager walid was extremely helpful and helped me a lot to find the vehicle i was looking for. I would definitely recommend coming here .
David Cohen
STG did a great job of getting us into the car we were looking for. Jose, our rockstar salesman, was kind and patient while we worked out details. Car buying is never an easy process but this was as painless as can be expected for us!
vanessa Garcia
I want to thank Santiago for being so helpful, and really worked with me on the trade in and got myself a Dodge Durango 😇 family truck. They are very knowledgeable people who took the time to make sure everything was right during the process to ensure I was satisfied. I highly recommend STG auto group to family and friends. Ask for Santiago or Walid for best deals.
Barney McMann
Well I’ve been searching for a vehicle for a while now and I had to narrow it down to STg based on pricing. Jordan Jose and Waliid made the experience great I will he sending family and friends. Thanks guys !
Angela Carpizo
Found the great car online and they offered us a complimentary ride share service to the dealership. Once we arrived Rania offered us some coffee and beverages. She helped us through the buying process, she was very pleasant to deal with and she explained everything clearly, we signed the paperworks and off we go with our new car! I highly recommend STG in GG
Xochilt Rocha
Checked out some of their cars. Employees seemed uninterested to help or find a right fit for me. Genuinely was interested in a few of their cars but out of the 12 salesmen that I saw, none came up to help.
Lizeth Saldana
Santiago and John were great extremely helpful , even after I drove out of the lot. They kept in contact with me and made me feel assured that I made a great investment on my 2017 Chevy volt! Thank you Santiago and John, you made 2020 a lot better!!!
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