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Car Factory Outlet in Miami, FL

Overall Rating 4.5 out of 5
199 Reviews   Write a Review
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Used Car Dealer

709 NW 42nd Ave, Miami, FL 33126, United States
carfactoryoutlet.com
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+17864066234

Company description

Car Factory Outlet - Serving Miami-Dade, Broward, Palm Beach, Collier and Monroe County, FL

Serving Miami-Dade, Broward, Palm Beach, Collier and Monroe County, Florida (FL), Car Factory Outlet is the place to purchase your next vehicle. View photos and details of our entire new and used inventory.

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All reviews:

Sabela Rathel
Getting a great deal was important when we went car shopping. Instead of landing at a random lot, we ended up here. The deals were good, but the sales person was better. They helped us get the vehicle on the budget we presented. That’s better than we found in most places.
Gabe Fernandez
BE AWARE…..They post cars on websites that appear to be great deals. Except they don’t have those cars, and the price is higher than advertised ($5000). They just post to get customers there. Very Shady!!! Go somewhere else that is honest. Not a serious place.
Racquida Williams
I want to start off by saying that the Car Factory Outlet is an amazing dealership. Their customer service is top notch from the moment we walked onto the lot to the moment we drove off with a new car. Specifically Ariel Suarez & Jose Garcia were amazing and I appreciate all of their hard work with helping me to purchase a new car. I will be back for my future vehicles!
Austin Vazquez
Don’t beleive this dealer, they’ll lie just to get you in the door as it happened to me today. I called 3 times, including once today while on the way from Pompano beach. They said yes, they had the car, everytime I called. Clearly a tactic to get me to their dealer while fully knowing they didn’t have the only car I was interested in. Below is directly from their website, instructions I followed to the letter only to learn they simply lied just to get me in the door. So hard to find a reputable dealership, this one is certainly not it. Even after leaving, you can still find the car on their website. “It is the customer’s sole responsibility to verify the existence and condition of any equipment listed.”
Jancis Rathburn
I am a realtor and my small car could no longer hold all of my stuff. I went to Car Factory to get an SUV for more space. I purchased from here once before and had a good experience, so I came back. Good thing! I found a great deal on an SUV that was just the right size. No more squeezing!
Jorge Castro
Albert and Jose Garcia were very nice and welcoming. We walked in and we had our eyes on a Ford 150. Very neat and perfect condition. They offered us a beverage and it was very nice of them. I highly recommend everyone to come shop for a car at Car Factory Outlet.
Yaritza Perez
Customer service here is great! Jader answered every question clearly, showed us cars within our budget, helped us the difference between cars in our budget. And overall pleased with the service. The manager is a nice guy too. Would recommend 👏🏼👍🏼
Galen Jurado
I told Peter at Car Factory Outlet that I would be back in few days to figure trade in value of my current car and he was like “no problem” and they held the truck I wanted with no deposit. He gave me a great deal on trade! No haggling just smooth and easy! Actually fun to buy there! Great people! Great place! Highly recommend!
Robert Catala
We came in here to buy a late model car and had a fantastic experience. The general manager, Jose García, and Joan Guerrero, took a personal interest in getting the deal done and worked efficiently to make it happen quickly. We drove away with our new car the same day with a smile on our face! When you come ask for Joan and tell them Robert and Allison sent you.
Paul Dover
Car Factory is the best. Ivan our sales guy put his best foot forward to show us several vehicles until we found the one we wanted. To the process of financing hands down to Andrew to seal the deal gave us all the options on the table with a no pressure attitude. And to the GM Jose Garica who treated us like family. The only thing I would advise is that you pay attention to retail prices on Car Factory website which is the actual listed price not the great deal price.
Tavia Simmons
Very good customer service, very affordable deals/prices. All though the process takes alot of time everything else was excellent. I highly recommend everyone to come here
Ivan Parra
Worse experience ever. They told me 2 things over the phone: 1. The car I saw online with a fair price was available 2. They don’t charge dealers fees. And guess what? When I went to the dealer 1hour after, the car was not available BUT they offered other cars of course VERY more expensive. PLUS, the did not have dealers fees BUT have 2 other extra charges, one for $850 and the other one for $900 (I think they call them transaction fees or whatever they call them). I wasted my time there and I’m happy I went to another dealer where I got a good deal.
Laura Zalcberg
“The service is outstanding, I’m a very busy Doctor and the accommodate to my necessities without questions. My Maserati is beautiful and the finance was incredible. Overall experience “”TOP QUALITY”” after visiting several dealers “”CAR FACTORY OUTLET”” is the place for all my future purchases and my recommendation to all my friends and colleagues. WAY TO GO CAR FACTORY!!!!”
Mickey Ervine
I had a great experience buying my SUV from Car Factory Outlet. Jessie, who was my sales associate, was professional, experienced, and incredibly helpful. The place itself was clean and very spaced out. She got me a great car at a great price and there was no haggling.
Osmell Garcia
Very pleased with the attention given with the purchase of the Nissan Versa at Car Factory. The sales rep Ariel and the manager Ray Fernandez was very professional. I will recommend my friends and family for their next car purchase.
Just_Something _ Random
Best experience, Definitely Refer to everyone that I know, really fast service. It’s really clean place Professional. Everyone is kind…🙏
Yolanda Williams
I had a GREAT EXPERIENCE!! I called, made an appt. Salesman was Joan Guerrero and Manager Jose Garcia. Joan took us to the vehicle, we took a test drive and LOVED everything!! Friendly and punctual. Come and sign and drive with them, you won’t be disappointed💛
Michael Angel
Very helpful with customer needs. Helped me get a deal through smoothly. Very good at explaining
Javier Marquez
I called the dealership first thing when they opened to request pictures on the new truck that they just got in stock and didn’t hear from them all day until about 3 pm and decided to call back only to be told that they would call me back when they had time. When I was finally able to get in contact with them I was told according to the manager they did not have vehicles for 27,000 out the door when the vehicle I was looking at claimed to be 22,000 on their website. Classic Bait and Switch/False Advertising.
Javier Acosta
Very amazing dealership. Yoan the salesman was very helpful in getting my in the car I wanted. Mr.Ventura was amazing and very helpful in getting me a good deal on my car loan. Would recommend car factory to anyone looking for a vehicle at the right price.
Jay Lozano
There’s no better place to get a car from these people are very fast and they work with you I highly recommend them. Thank you guys so much I love my new BMW…..
Shirleen K. Thomas
I’ve dealt with the folks at Car Factory Outlet on several occasions now and have always been very happy. Their cars are always in great condition that are checked over well and priced fairly. The service is also outstanding. I recommend this place to all my friends and family.
Samuel Jensen
We got a great deal and added the comprehensive care as well and stayed well within our budget. I’m very happy to have found this car since we needed something better and our sales associate gave us a ton of options. Her name is Jessie and you should go and shake hands with her!
Frank Rafter
We’re really pleased with the vehicle that fits us all. Found it here. Good sales team. Great people to talk to when you have questions too. I’m sure we’ll be back once we’ve got this paid off. We’ll need a second car by then.
Gregory Barsh
“Bait and Switch. I called to make sure the car was there, and available. I confirmed And he total out the door price. I received texts regarding the location and the time of my appointment to see the car. An hour drive later, when I arrived with cash 30 minutes early, Ray Fernandez, the manager tells me the car is there, yes, but he won’t show it to me. ** He does however have a few other versions of the same model. ** “”All at a higher price?”” I asked. “”Yes,”” Ray Fernandez replied. Bait and Switch.”
Sasha Khan
I just want to say a big thank you to Jaider for helping me find my dream car 😍😍😍. And also a big thank you too ray Fernandez I couldn’t have ask for a better help from these wonderful sales family 😊thanks guys 👍👍👍
Samantha Fields
I had a great experience purchasing my truck. I received a good price and the sales person Jessie was very nice to me. The only negative was waiting almost an hour to close the deal but hey perhaps it was just a busy time being a Saturday.
Steven Greenwood
The process was so simple! I made an appointment but came fairly early to the time I scheduled and they took my right away. Staff was efficient, fast and really kind. Wait time was reasonable and was happy with the offer. I recommend you buy your next car from Car Factory Outlet.
Eric Lopez
Good service, incredible hospitality from Jose Garcia and the team there. I extend my thanks to them for a monumental experience in my life.
Kenjy Aranzazu
Had a great experience buying a 2018 E- Class . Mr Ventura and the salesman Ivan helped me out very much with the whole process . Got me a great finance deal and I left with a lifetime warranty ! Very satisfied
David Heyward
I loved this place my best friend workers here and he recommended me to purchase at Car factory, best decision ever the manager Yosniel was super cool and helpful with my new car.Come here for your next car
CJ’s World
“This establishment: Car Factory at 709 NW 42 Avenue, Miami. FL 33126, Salesman Adrian Perez, tells client “the price”, but when it’s time to purchase “the price” it turns out to be 80% from the real price. He claims “the disclaimer” is in their website. Only the “salesman” does not say that about the 80% until you, the client asks why the price changed to the time of $4,000+ plus and change. The manager “Jose” came in and explained that the disclaimer is posted in their website. After 30 minutes or so of me “”the client,”” that I did not check any website prices whatsoever. The price was lowered about $500 but it was still higher that the original verbal that the salesman jargon bs. They explained more of their BS and finally I decided to walk out. I would not recommend the purchase of any car at this place. All this happened while they kept lying threw their teeth that since it was the end of the month he could guarantee a “price reduction” to close off the month. Horrible experience!”
Betty Stewart
Wonderful place! My family has bought five cars from Car Factory Outlet over the last 10 yrs. The service department in prior years treated me great and pricing was fair. The help I got was incredibly fair and resulted in me getting a brand new SUV.
Anna Blake
The final pick was the best pick. We are thrilled with this SUV. The space we have in it is amazing! Smooth ride from start to end too. I’m really happy with it. There’s nothing more amazing then finding exactly what you want.
Alexandra Castillo
This was the best experience I have ever had in a car dealership! They helped me get a car with little down and little a month without barely any credit. I told them I needed a car as soon as possible and they really made it happen. Ariel was amazing. It was the fastest transaction I’ve ever had and Yosniel was great! They went out of their way to approve me and get me my dream car! Thank you so much! I will be coming here again!
Ashley Grimes
We were welcomed the moment we walked through the door and the experience only improved from there. Gianni knows better than almost any salesperson I have ever encountered just how to walk the fine line of being at your fingertips when you need him but not “in your face” when you don’t. I have sent friends and co-workers here and I would not jeopardize my reputation by doing that if I was not 100% sincere.
Jack Lamyman
I went as a first-time buyer and felt I was afforded a commendable amount of patience and time. Everything about the car buying experience was new to me. George and Gianni both went above and beyond to make sure I knew exactly how things would go. I am more than satisfied, will return and recommend them to friends.
Gabriella Martinez
Very patient and nice , they were really flexible and helped us until we found the option that we were looking for.
Margie Purvis
All in all I was out the door with a brand new car in less than 90 minutes. That was the most enjoyable time I’ve ever spent in a car dealership and the credit goes to my salesman Peter. Everything I was looking for in a car and the price I wanted to pay is what he produced.
Betty Bowman
It was as good as an experience which was better than I expected when dealing with a used car place. I was pleasantly surprised! The people here are all nice and seem very organized during the process as well as knowledge about their inventory. I made a good purchase!
Judson Thacker
There wasn’t any drama involved while I was negotiating the best deal. My salesperson really got to know me and the kind of car that would be best for me and she was very helpful. That’s the kind of customer service experience that is hard to find but when you experience it, it is pleasurable.
Melvin Hansen
Everything was smooth and everything was great at Car Factory Outlet. There were quite a lot of people on the lot that day, but we got our car and my family is extremely happy how things went. This was my second time buying a car and I’m glad it’s been going amazingly.
Lamar Elbert
Our new car is fantastic. We had a great time test driving and choosing out a car. Our sales representative was very welcoming and he didn’t make me feel pressured which I really appreciated. I’ll shop here over a big name dealership any day.
Julia Watson
Safety in a vehicle is one of my top priorities. I probably should have done a lot of research and Googling before I went in to buy but since I had not, George’s knowledge relative to that aspect was really appreciated. He steered me to vehicles that ranked the best as far as safety goes and I ended up with a nice Ford Edge.
Reynier Tamayo
Best experience buying a car. The process was very smooth and quick. I got the car I wanted and I am super happy with it!
Albert Morrison
Nice prices. Great variety of cars. They were willing to do some extra research when I asked about a specific car. We’re content with the purchase we made without the extra research.
Richard Luther
Car Factory Outlet is consistent where the salespeople are very knowledgeable and make the car buying experience easy. I have nothing but good things to say about this place. Jessie was the salesperson that helped me make my purchase so ask for her and she will help you also.
Patrick R. Ford
From the first interaction with the online sales team to the home delivery of my new car, it was a stress free experience. The car was exactly as it was online! I am so very, very pleased with my purchase. I highly recommend Car Factory Outlet to anyone looking for a new car.
Emily Michael
I came to Car Factory Outlet looking for a truck with a full size cab and a full size bed. Other places said I had to choose one or the other. I was on a mission and Jack was so helpful. He found what I wanted in a Ford F250 and the price was very reasonable. Thanks for helping me Jack!
David Dugard
I’ve driven by this place many times. I’ve never been a huge fan of used cars but this place has some top quality products. Keep in mind what you see on the site can have you to 20% added to it (read the fine print) buuut they are sweet and you can pretty much test drive any car you’re looking for. I found a car that I love and they worked with me to keep the payments low
Smith Clarke
Getting the right find makes all the difference. We got the right find at the Car Factory. Good deal on the price too. They took our trade in at a nice rate which helped with the good deal. I’m satisfied with the purchase.
Dustin Green
A plus for me has always been that they are partnered with Supreme for service. That is one professional service center with very experienced mechanics. They are as personable as they are skilled and are readily willing to impart valuable knowledge.
Norbert Kondo
Car Factory Outlet is the place to get your next automobile. Don’t waste your time going anywhere else. Come here and ask for Karla. She is THE best! She’s very smart and knows the inventory like the back of her hand. She will take good care of you!
Roy Zimmer
This is the right place to get the car you want at the right price. They’ve got a wide variety of vehicles too. It was good to speak with the sales person and test drive several cars. We settled on a sedan and we are pleased with the cost.
Lewis Garner
I plan on going to Car Factory Outlet again whenever it’s time for a new car. The experience felt calm, organized, and everyone was very helpful and kind. Thank you all for a great time, Jessie! I highly recommend buying your next vehicle from here.
Walter Blanc
I thoroughly had a good time with Rachel as she was helping me find the car I wanted. I enjoyed being with her! She was on a mission to find the right car for me at such a fair affordable price. I am extremely pleased with her customer service skills and the compassion she has for customers that she works with. I highly recommended her as a perfect sales employee. I will be back again and this time we will be getting my son a car!
Yamila Luis jorge
I want to thank Car Factory for the professional help in purchasing my 2016 BMW. The sales rep Ivan and the manager Ray Fernandez were very helpful and knowledgeable on the product. I will recommend my family and friends to Car Factory!
Nate Martin
My mother is getting up there in years but will not give up the freedom of owning her own vehicle and I get that. She rarely drives though so replacing her car is a life-changing event. The amount of time and patience shown by Diego to make sure she would be comfortable with her choice and understand all its features was so appreciated by us both. She can’t stop talking about the “charming young man” who helped her.
Amber Frugson
I’m really happy we picked up the last two cars here. They always greet us without pressure and are kind. They help us find what works for our needs and then our budget. I’m thrilled that we have such a great relationship with these people.
patricia rouco
My experience at Car factory outlet has been excellent! My salesman, Ariel and the Senior manager, José García went above and beyond assisting me with my new car! They were informative, helpful and patient! Thank you!
Katrina Palmer
Whether we like it or not, it is the age of COVID. I needed to cut back on expenses and add to my savings in any way I could. We were a multi-vehicle family but felt selling one of our cars would be the best thing for us all-around because my spouse will be working from home for the foreseeable future. The convenience that Car Factory offers in coming to your home for the appraisal would be appreciated no matter what but is a real comfort during the pandemic.
James Castle
Our family has trusted Car Factory Outlet for years. We all go to their Miami location first before buying our cars. They have been honest and reliable. The staff is great and they treat you right. We stick with people who always do the right thing.
William Gambrell
We got my son’s first car here. Great vehicle. We were able to get a good price too. Last week we stopped in for my mother’s new car too. They recalled our last purchase which is always welcoming to know you’re not just another body in the store.
Cora Barnes
Pleasantly surprised is how I would describe my purchase at Car Factory Outlet. There was nothing slick or shady about the process even though I had braced myself for every used car sales trick in the book. Here you can find the honestly and integrity you should expect when buying a vehicle. Kudos to this place!
Wiley Archer
Being a first-time car buyer my credit was non-existent. I am so appreciative for the time afforded to me in educating me on how to build my credit. They found me a great deal and taught me a lot. I am on the road in a nice reasonable Impact and driving towards a respectable credit score.
Carla Devios
On my first visit, I had the opportunity to meet Nick, one of the owners. That meeting illustrated to me why they have been in business as long as they have. Nick displayed all the qualities as a person that I would hope to find in a business. I believe I have found my permanent source for all future cars and trucks.
Johnson Aaron
Their website is always up-to-date. I always browse through that first before going to ensure there will be enough of a selection of the vehicle type I am looking for. There always has been and I typically end up with exactly what I have already semi-chosen online.
Sharon Prowse
I had to write a review after getting some phenomenal help with the process of buying my Accord. I had some minor issues with one of my back tires. I took the car back the next day and they took care of everything with no wait. Awesome service.
Juan Pablo Cortez
Car Factory Outlet is a collective of good and honest folks that sell top shelf quality vehicles. Additionally, I was treated quite well and with respect during the whole car buying experience. It is hard to find good customer service like that!
Truman Galyon
Our experience was most excellent and we highly recommend that you buy your next car from Car Factory Outlet. Ask for Alex because he is just a cool dude. He got us the car we were looking for and took us for a test drive and made us laugh. Great job!
Jennifer Keaton
I bought a car from Car Factory Outlet earlier this year. The sales lady that serviced me was very professional and knowledgeable during our talks and negotiations. There was none of that underhanded reach around plays that made me leave the last place I was at.
Filippo Giardina
Amazing customer service, very devoted to making their customers happy and satisfied. Adrian was an excellent salesman, my friend got out of here driving his first car and he couldn’t be happier. Jose, the manager, was very helpful as well. Affordable deals, and easy to manage. The made us feel like we were welcomed, and that is something we appreciate a lot. Great staff overall. Thank you Car Factory!!
Samuel Anderson
I actually had a great time with my first car finance! I got all my questions answered and in a short amount of time. There were no hidden fees or tacked on costs or anything like that. This finance team is the best. They will work with you to get the best financing available!
Kelvin Boucher
We bought our daughter a Toyota Prius since she will be going away for college. The staff were helpful and happy to answer all of our questions. I was pleased with the way they worked with us, thanks!
Bryan Wisotsky
I went to Car Factory to purchase a vehicle for my mother-in-law. The vehicle looked fine on the Internet, but when I arrived it was not in the same condition, and did not have a working A/C. Also I’m not sure if there was an issue with the battery, transmission, or something else, but it took the sales person a few tries to start the vehicle. I would have been willing to leave it at that, but maybe an hour later, a sales person called me from the dealership, and said they had a Nissan I should go see. But when I asked some follow-up questions, he was unable to answer them. And then very abruptly and rudely hung up on me. Not great customer service. Usually, when you’re trying to sell somebody something you are a little bit nicer. This person was clearly not very skilled at his job. If I knew his name, I would probably recommend that he be fired. Very unprofessional.
Rondale Hicks
This was a great experience for me and my girlfriend, Ventura helped us out from start to finish, and I would recommend this place to anyone looking for a new ride.
Collins Anthony
I purchased a pre-owned Toyota Tacoma from CFO. It’s a great truck and it was in mint condition. I was happy with the price and how easy it was to get approved and drive it off the lock. Great service.
Wilford Pelzer
I signed my contract for my car and I was shocked! My first payment was not due for 120 days! That was nearly 4 months away!!! Car Factory Outlet’s founder has compassion for everyone affected by the lock-down. He is amazing and gracious. Thank you.
Paul Travolta
Their selection is always plentiful and varied. I have gone multiple times and have different focuses and priorities each time. Whether I am looking for luxury, economy or something in between, I have never been disappointed and have always left with what I came for.
Hasam Safi
My name is Hasam , and I was more than overly satisfied with there services . To anybody looking for a great deal and a perfect salesman come down here to car factory outlet . Big thanks to The sales manager Mr.Ventura
Maricela Callard
I completed a purchase that was efficient and excellent I was extremely happy with the services rendered by Ramon and Mr. Ventura.
Lemar Batista
I had a really hard time finding the car my daughter really wanted. Well we actually ended up finding it here and the entire team were so helpful. They were really catering to my daughter showing here the different cars that she liked and letting her test drive them all. This was a great time!
Martino Ribero
The salesman named Matt was very attentive and knowledgeable about the car selling business and his customer service with me was pleasurable. He went above and beyond to help me not only find a good car but to help me finance it. All of the staff we encountered were kind and very friendly. Our experience was great and we highly recommend doing business here. Great job!
Mark Barter
I am happy we got this SUV. We wanted something bigger to accommodate our growing family. This was the right one for us. Great ride, no issues, and it has 4 wheel drive.
Justin Rodriguez
Albert was fantastic and helped me out. I’ll be sure to recommend someone else to come by!
Jordan Marten
Alex was the person helping me. He was very knowledgeable about the car selling business and paid attention to when I was talking. His customer servicing towards me was really top shelf quality! He not only found me a great car but helped with the financing.
Rapha Padierne
Good people they really helped me out to get onto a nice 2019 Hyundai. I am very happy 💪
Tracy Anthom
This is the go to shop for us. We found an honest sales person who helped us find the right car for our teen’s first. It wasn’t an easy pick but with help, it made all the difference. I’m thrilled with what we settled on.
Steve Alexander
QUALITY CARS and EXCELLENT SERVICE!!! I am so glad that we came here to purchase our truck. Alex is professional, honest and worked hard to get us the best deal possible. We will definitely be back for the rest of our car needs. I recommend them for anyone looking for a reliable used car. Thank you Alex at * DIAMOND AUTO *
Ann Watson
Everything went so smoothly with Car Factory Outlet. I started looking at cars on their website and picked out three that I liked. I went to the place and was able to test drive all three cars. I ended up buying the first car but I love the fact that I was catered to and treated very well.
HMBoss 84
Great place to buy a car love the atmosphere and service provided by the salesman manager Ventura.
Jamey Hagins
A lot of dealerships have tried to reel me in with the old “bait and switch” trap. I am wise to that and figured I would have to go through it here too. At least in my experience that has not been the case on any of my three vehicle purchases. I can recommend them with a clear conscience and proclaim that I fully intend to return for my fourth.
Adam Kline
When they say lifetime warranty, they mean it. There are no sneaky, curvy terms that skirt around that warranty. They uphold that warranty. I respect an honest business and will be a loyal and happy customer for the foreseeable future.
Devin L
I had a weird experience with them. If you call and you are out of state you get transferred to a voicemail. Then I received a text message from a random person. I have purchased cars out of state before and this was a waste of my time. It seems as if this company is geared towards a certain customer. I will just take my business else where. I thought I saw a good deal and was ready to pay cash. I will stick to the big name dealerships. No games or tricks.
Maria Elisa Machado
Best experience !!! Beyond excellent All the staff are kind, professional, willing to help with the best advice and of course the best possible solution to your credit situation. They just don’t give you the option to buy a car, they bring you the possibility to rebuild your credit. I’m so grateful I did find this place with this amaizing people who made my experience easy and I’m leaving happy and thankful !!!
Zohair Zerrai
Car is advertised at $18771, I called ahead of time and have been told that there are no dealership fees, We drive 4 hrs to buy the car, then we are told when we get there that the REAL price is $23500 plus $899 inspection charges plus $995 destination charges which are dealer fees with different wording even the tag transfer price is inflated at this dealership, they wanted $28k for the car out the door, now I understand that there are taxes and dmv fees but 10k extra is a ripoff, Glady I didn’t get to deal with their finance department to see what extras they will try to add on that deal.. They will try to run credit before they even give you the final price so they get you committed.. Very dishonest dealership, buyers be aware.
Shayla Isobel
I came on a really busy Saturday the process was in and out. Rachel was very efficient got right down to business. I would most definitely recommend buying your car here and asking if Rachel was available because she took very good care of me and she will do the same thing to you. Thanks so much I love my new car!
Maisie Decker
I met with Jenny at Car Factory Outlet last week and was very happy with I how I was treated. She was very friendly and helpful towards me and we had great conversation. She made our experience at Car Factory a very memorable one and I already know where I am going next month to buy my son his car.
heather bedor
“I really need someone in a managerial role to contact me as your 2 “”sales associates”” are throwing each other under the bus and can’t grasp that I’m over 300 miles away and can’t “”come in today if you want help””. Is there someone who can help me by actually providing me the correct information on the right vehicle I’m looking for instead of sending me information on a different vehicle. I’m not sure if it’s the language barrier or just unprofessionalism. Btw I was transferred to an “”after hours voicemail”” when the last rep just tried to hang up on me.”
Robert Bramel
They’ve been around for 25 years and I’ve been getting my vehicles from them for almost as long. They have been around as long as they have for good reason. I have never once had a thought of going anywhere else. I would have to really stop and do some counting to determine exactly how many vehicles this last purchase puts me at.
Kenneth Blankson
Because of my poor credit history, I have trying for many years to get a good, reliable car. It took less than a few hours for test drive and to get approved. I love my car! This place has great people who literally care and work with you. I recommend you buy your car here.
Franco Ferreyra
Great service great people amazing deals amazing cars everyone has respect and want you to be happy
Marion Pruitt
We picked up our third vehicle from Car Factory Outlet this weekend! You save so much buying pre owned and this business always has a large inventory. We have been happy with all of our vehicles and will continue to recommend shopping here.
Robert Richard
There is nothing more I hate in this world then the process of purchasing a vehicle. Dealerships trying to squeeze every penny out of you, the back and forth game, the negotiations and the feeling I just was ripped off. Car Factory Outlet made me feel no pressure. The sales staff here is just fantastic.
Yasmine M
“The 1 star is only because I can not put 0 stars. My husband wanted to go see a car he saw on Car Gurus, he called and made sure the car was available, they asked us to come in the next day in the morning. The following morning, my husband texted to make sure the car was still available and it was confirmed that yes it was in the lot. Sure enough when we got there, it wasn’t and we were told it sold “”juuust last night””. So I suppose they post cars thatbare unavailable or sold already to then bring you in the dealership and try to sell you another car or model. Not cool at all….especially when we made sure to verify it was available prior to coming in.”
Floyd Graves
Applying online via their portal to lease my vehicle not only shaved time off the process for me, it allowed for less exposure to the virus that is apparently never going to end. The follow-up to my application was super quick and got me into the exact vehicle I desired.
Jennisa Fisher
The service after the purchase is just as important to me as the purchase. I really like that they are partnered with Supreme Tires for all part and service related issues. The techs there are great. I have learned a lot maintenance-wise from them.
Hugh Gaffney
I have made a total of three vehicular purchases from Car Factory Outlet. Two pickup trucks and a sports coupe were bought at this place and I will continue to do my shopping here exclusively. They have great people that work here who are honest and have integrity.
Jody Holmes
I actually had a great time with my first car finance! I got all my questions answered and in a short amount of time. There was no hidden fees or tacked on costs or anything like that. This fiancé team is the best. They will work with you to get the best financing available! They will make sure you leave with the best option for you and your budget. Thanks again!
Lilly Crawford
Reibert was so helpful, especially on my test drive. I thought I had a really comprehensive list of things to look for and check out. He pointed out even more things I should be concerned with. It is obvious they are invested in the quality of the vehicles they sell.
Manuel Martinez
Excellent service and attention received from the salesman and the rest of the staff. We had problems with the first car bought, but immediately Car Factory worked with us in finding another van, great price and nice monthly payment. It has been a year and a half now and the Kia Sedona works perfect. I recommend this dealership for anyone who is looking to buy a car. Manuel Martinez
Renetti S
Place was very attentive to our needs, they have excellent prices on cars, they let you test drive which ever one you’re interested in. Most importantly they won’t jump on your back or bother you into buying a car! Excellent service from Ramon and Ray they’ll help with whatever it is that you are looking for! Definitely recommended.
Hugh Gaffney
Car broke down and we urgently needed another to get to work. A friend suggested we stop in here, so we did. After finding something amazing on the lot we figured it wasn’t going to be possible, but they found a way. I’m so glad to have something reliable and affordable.
Harley Payne
After several failed attempts at other car dealerships, I finally decided to try Car Factory Outlet at the suggestion of my secretary. All I can say is that I wish I would have done that sooner! I enjoyed a great car buying experience!
Barnabas Jameson
They had everything I was looking for: a large selection, affordable pricing, helpful (not pushy) salespeople, an immaculate facility… I could go on and on but I won’t. I will just say not to think you have experienced all that car buying can be until you give them a try.
Antonio Sevilla
I purchased a ram 2500 in this location and the treatment and attention was incredible, Oscar the salesman and Ventura the manager where both very knowledgeable and guided me all the way to the truck of my dream. Car factory is my new place for life
Ronnie Burden
They all did a great job with helping me get my new car! I am very satisfied with their customer service. They were all talking and laughing with me throughout the whole process. They did the check on the car helped with my insurance and gave me everything that I needed to drive off.
Bailey Darrion
I had a problem with the new car I bought and Jessie who sold me the car handled the situation very professionally. She is not only a savvy sales woman but a woman who knows how to take care of her customers. I would not have gotten such nice treatment anywhere else!
Marlie Bogdon
Worst dealership I’ve ever been to in my life. Went to see a jeep and the car was 10k more than what was posted as the list online and the sticker. All the cars are in horrific condition and the manager is a liar. Save yourself the time and do not go here under any circumstance. The salesman had ZERO product knowledge and didn’t know prices on any car. Just look at the local guide review of this place they are all 1 star. All the 5 star reviews are fake
Joe DeRuscio
I recently had my first total loss of my first ever BMW – Ventura helped me get into my dream car – x5 bmw – thank you so much to Ventura!!!
Caridad Brandow
My grandmother has been telling me to shop here for years. I’m so glad I finally took her advice. They had a great sales person meet me at the edge of the lot who could identify what we actually needed. The van is amazing.
gisel belle
Raymond, Ariel & Gustavo are the best! I highly recommend.
Floyd Auger
There is a fantastic resource here. The people answer questions and there’s no flack if you want to buy the car outright. They’ll even work with you to do so. I love it.
Jay Marcelo
My name is Olympia my car was having to many problems so decided that it was time for me to look around to buy a new car and luckily I found car factory. They are really amazing people they helped me find the perfect car on my budget. They didn’t care that I had bad credit at all they were willing to work with me. I am very happy and in love with my Hyundai Sonata.
Renato Sabatino
When I bought my first car I saved for a while and I had to get a good deal and a safe car. The sales manager helped me work-out payments that I could afford excluding insurance. I am so happy with my car. I did not overspend. Car Factory Outlet is the best!
Luis Carlos
Please read. If you see advertised price $8000 you will end up paying $16000. How ? Read below Worst place. Just don’t go here. Don’t deal for sure. Reasons: 1. They don’t have advertise cars. 2. If advertised price is 8000, then remember the cost of car is 10000 as they say 8000 is financed price after 2000 down. Which you will get to know after going there. 3. They only have cars which have some accidents may be minor but it has something. And all cars are more than 30000 miles in one year as they are from rental places. 4. Most Important the Finance guy .. worst customer service. If your final price of car 10000 . Please add 6000 to it as all hidden charges. So u will end up paying 16000 for the car advertised as 8000. Just don’t go here.
Dinah Livesay
i am happy to be able to say that we got a great van here. We found it online then stopped in for a test drive. There was no pressure to buy either. We left and came back when we were ready to drive it home.
Draven Oska
Like most folks I have multiple monthly payments so adding another was not at the top of my wish list. They worked closely with me, taking my budget into consideration and came up with a deal better than I had hoped for. I am comfortable with my monthly payment and beyond comfortable with my Silverado.
bella turoski
We were hesitant to go here because it the price seemed too good to be true. We looked at reviews and saw some had good experiences and some not so good. We had already made an appointment so we figured we would hear them out. So what they do is they only list the vehicle for 80% of the price then tack on the 20% AFTER you get there. If you are looking at a vehicle here be prepared to pay WAY more than what they list it for. Even though we had a trade in and we were putting $10k down. 🙄 We were looking at a 2020 Audi Q5 listed at $32k when really they wanted $38k for it. If I wanted to pay that much we would have driven up to Audi of North Miami and purchased a brand new car for the same price! Which is what we ended up doing. They are fantastic BTW. It’s the second Audi we’ve purchased from them. We had a blank check from our bank so we are thankful we didn’t have to sit through their whole in house financing thing before we found out they falsely advertise their purchase prices. They would have wasted even more of our time! This place is super run down and sketchy. We were aggressively approached by a gang of sales people shouting at us in Spanish (Which, I can get through a conversation but not something as complex as buying a vehicle). They sent in the manager to explain they only buy repos and cars that got turned back into the bank etc. We left my car a VW Tiguan (which was going to be a trade in) open so it would be easier for them to inspect when it came time. There literally is nothing in the car. Without even asking the manager and some random guy opened it and started looking in my car! Rude! We had been looking at Q5’s for awhile so we know what we should pay around which is why we were suspicious when we found this vehicle listed so low. Don’t waste your time. If you’re a smart buyer, purchase somewhere else. They price their cars WAY over market value. Also, we are pretty sure is a drug front. 🤣 No but seriously I wouldn’t be surprised if they had a raid in the future! I’m sure the same manager will comment on my review about a misunderstanding and hoping I stay safe. How about not falsely advertising your prices? Who does that? Listing the vehicle for only 80% of what you expect to get for it. SMH
Amelia O’connor
I got a great car at a great and fair price at Car Factory Outlet. Thanks to Jack, who I feel is their top salesman because of how cool he is, I was able to test drive a number of different cars until I found the one I really wanted. I didn’t have to just settle. I got what I was looking for.
Henry Denzel
I got a great trade-in price for my Explorer at Car Factory Outlet. I told them that I wanted a Chevy Colorado which was not in stock at the time. I was sitting at home when I and got a call from them to come down and take a test drive. It is my new vehicle.
Philip Andronicos
“This is the last time I will ever consider this dealer for the purchase of a vehicle, I was interested in a Vehicle they were advertising, called to confirm it was still available, they said, Yes ( 1st Lie ) we are only working with appointment ( 2nd Lie), I drove nearly an hour to get there, greeted by a salesman ( one of at lease 20 hanging around ) said I had an appointment, he said it doesn’t matter, he will look after us, went inside , he looked on the computer and asked me a few times about the particular car we were interested in, I saw that something was wrong, and asked him, “”is there a problem””, he replied “” we don’t have this particular car, but we have another its the same, but, more expensive””. I looked at his and said “”Thank you but, No thank you “”, these people excel in misinformation and Bait and Switch tactics, steer clear of them and their lies.”
Jennifer Clifton
Good company. The people here were really kind and informative. I am pleased with the results that came from this purchase. I believe we’ll be back as soon as we can.
Alexander Perez
Car Factory Outlet not only provided me a great new car, but also an amazing/easy experience. This is definitely a dealership I highly recommend when searching for a vehicle. I was tired of dealing with bad sales representatives/management at other dealerships. Car Factory Outlet truly cares about all of their clients and are honestly in the business to help others find a ride. Thank you Car Factory Outlet, I’ll definitely be back when in need of a new car.
Jessica Mirabal
JAVIER RUIZ is the best dealer we came across. He came up to us very presentable. JAVIER RUIZ did the impossible to help us get the best deal. I am very happy with his services. I came out paying much less then I had predicted. I recommend Car factory the place to buy. Gracias JAVIER buen trabajo.
Vanessa Carter
A well oiled engine is what I would use to describe this place. I got the pricing I wanted on the car I wanted and there was no bickering. During the negotiations they even extended their financing options, even though I didn’t have a trade in.
Gwen Simmons
I went to Car Factory Outlet looking for the car they featured online and that was the car I ended up buying. Yes, it was just that easy, With other places there was always that one car to bait you in and then they go through the whole swindle. But that didn’t happen here.
Sage Mcfarland
I am highly recommending that you not waste your time with other car places and just go to Car Factory Outlet first. Just go to this place because they have a great selection of all sorts of cars and I guarantee that you will find the one you like.
Shedrack Elton
I had a specific make and model in mind when I entered and I am here to say that George ensured that is what I drove out with. It took some doing on his part but he persisted. I guess any salesperson would to make their sale but he exhibited true concern for me as a customer as well. Wondering what I chose? A awesome Nissan Altima.
Shandra Askew
I wanted to tip my hat to George Gill at Car Factory Outlet for helping us to find the exact family yet rugged vehicle. We told him what we needed and he gave us a variety of choice that was all good. Great service.
Vesta Ortiz
Getting my F150 was easy at Car Factory Outlet. This dealership has its own finance company and I have good credit, so I got a low 3.9% finance fee. Their rate was better than my pre-approved rate from my Lending Institution. So, I applied and got my financing with Car Factory Outlet!
Mildred Rainstone
We have been loyal customers of Car Factory Outlet in Miami almost since the time they opened. They have served the members of our family with fair pricing, good service, and the highest integrity.
Brando Fontil
Do yourself a favor and do not come to this car lot. I inquired about a used Mercedes a week in advance before going to see the car, fast forward a week and I traveled 3 hours across the state to be told that the car wasn’t there and that it would have to be transported there while they ran my credit (another lie). 2 hours later I am now being told that the car wouldn’t be there, till the next day. To then show up the next day and be told that the car wouldn’t be available for 5-6 days because of “certifications and inspection.“ Save your time, peace of mind and potentially your money and go see another dealer for your car.
Lazaro Vesey
Car shopping is tedious when you know what you want and no lot has it. This one did some looking around for us though. They got a hold of me quickly after one was secured. I’m really happy to have found it.
Wyatt Langdon
I knew right away when my test-drive with Ray began that this was going to be a good experience. He knew the vehicle inside out and had the answer to each and every one of my questions. He is super friendly and I had a great time chatting with him as I got a feel for driving my new RAV4.
yovani vasquez
Came in looking for what I been wanting and found exactly what I was looking for. Easy and quick. No delays or anything. Overall good environment and friendly thanks to the sales man Carlos and sales manager ray fernandez for helping me get exactly what I wanted. Highly recommend to check this place out.
Kane Madison
Jenny was the saleswoman that helped me and I know she went above and beyond to help me get the SUV I wanted. I highly recommend that you come to Car Factory Outlet and ask for her. She will give you top shelf customer service and will be as patient with you as she was with me.
Erich Lawley
I never sold a car on-line before until I went to the Car factory Outlet website. I just entered my make and model number for my car along with the VIN and plate number and they made me an offer. Simple.
Gloria Jimenez
I love this place my 3rd car purchased they help you in all your needs to get you in your new car. Great sales men this. Time I felt with Ariel Suárez
victoria acosta
Great service. Very friendly staff. Didn’t have a specific car that I wanted but they prepared a list of cars I recommend you guys come here I had a very good experience. Best and most family friendly place in town
Michael De Lima
Great Customer Service Experience Overall. I really enjoyed the process. The team at Car Factory Outlet listened to me on my problems with my previous issue, and truly delivered on a solution, and helping me find the perfect next car for myself. On top of that my credit was not the best but they were still able to get me approved at a low rate.
Linwood Broadus
Picked up a new van from here last week. They heard what I needed and found us a few options that fit those needs. Then they took the time to work with us to get us in the vehicle we needed to have. I’m so thrilled and will be back.
Rodney Leon
I’m still in the dealer. Unbelievable the car price says$5,440. Plus fees the price goes to $12.000 Battery fees? And other creative fees. DON’T WASTE YOUR TIME. Keep away from here. Good luck. Rodney.
Gavin Seibel
I love my new Kia. Picked it up just the other day. Great deal. Great car. It is amazing how nice it is to see such a reliable group of people delivering such a fun car.
Trena Broda
My loyalty to the Car Factory Outlet goes back many years. Everyone in my family has gotten their vehicles there. They give great deals on reliable cars.
Gretel Abreu
Best experience ever. Salesperson Emmanuel Gomez was great, very patient and friendly. Managers: Ray Fernandez and Jose García very nice and helpful. I recommend this place 100%.
Yhuvier
With so many bad experiences I’ve seen of other people, I’m not going here. One when you look for a car, expects reliability from the seller, and that clearly doesn’t look for customers. If you announce an Internet price, sell the car at that price. Don’t say at the last hour that another% of money is to be added because you’re wrong. If you’re gonna sell a car, put the right price. Very nice cars, but when you do business with you, you’re liars.
Samira Perez
The sales men and staff are absolutely amazing! I came in not knowing the process of purchasing my first car and left in tears of joy ! These people dedicated their utmost time and energy into making sure I was the happiest customer in the building , AND I WAS !!! Absolutely incredible service , I am officially naming Car Factory as the best car dealership in south Florida. 100000 out of 10 ⭐️
Leontyne Mavis
We just replaced my car here. The old one got traded in for a generous amount. The team helped me find exactly what I was looking for. They delivered it within a few days. I’m so happy with the right car to meet my needs.
Sadella Pelzer
If you want a good buying experience you have to check-out Car Factory Outlet. The sales managers take you step by step through the finance process. If they say they will get you in a car today they will through their impressive financing options.
Nancy Rivas
I will share our experience today at car factory. We drove away with our dream car. From the start Ariel greeted us very professionally and then financing department went out of their way to help us with our loan. we are super please with them. And would recommended them to any of our family members and friends.
Danica Sklar
What I look for in a dealership is a salesperson who listens to me and my needs. Too often my needs are replaced by the salesperson’s need of more money in his pocket. I don’t get that here. Jose in particular genuinely hears what I want and helps me find it.
Imogen Willetta
We found something fantastic when we stopped in here looking for a first car. They had a great option for us too. It was well priced and available quickly.
Lourdes Vega
Salesman Javeir and the manager Jose Garcia helped us to get the car we wanted. I heavily recomend this dealership to anyone who is looking for a vehicle.
Karlene Rivy
The deal we got on the last truck brought us back here to trade it in for another one. It was nice they recalled the truck. It didn’t take long to find a better fit for the time we’re in now.
Campson Vitori
We went to Car Factory Outlet in Miami for their huge selection of vehicles. I test drove my choice vehicle. The price was right, the financing was pre-approved, and the payments were well within our means. I drove it home the same day. Easy.
Rockiiso Goofyy
Great service and very well attended during my time at the car factory. Ive purchased two vehicles from The Car Factory and came out more than satisfied with both experiences. Everyone makes you feel right at home.
JP Molina
They advertise a price, and you think it’s a great deal. But at the dealership you find there is a disclaimer that says that price advertised is after giving 20 percent down. So I saw a car advertised at $21691 online. But in reality the price is roughly $27100. They show you a low price to get you in. They say there prices are thousands less but the real price is consistent with other places. Nothing special about them I just would like the real out the door price. Not a price with sneaky disclaimers
Jocelyn Clauson
I can not believe the graciousness of the Car Factory Outlet. They have a lock-down promotion with No Payments for 120 days! I got my car there previously and my daughter’s car now. They have my loyalty forever.
Christina Vernon
A good deal with my mother’s car led me to buy the one I just picked up last week. Can’t get around here long without having something to drive and they have made it possible for my family to still function. Thank you.
Kelsi Trogdon
I spend a lot of time on the road and I have been searching for an Outlander for quite a while. I got a great price on a 2019 with low mileage. There was also an extended warranty that was available with the car. I am thrilled with the car and the easy payments.
Randall Mullens
My best friend’s car broke down. I drove him around for weeks before a deal popped up online here. When that happened we found a great time to meet a person and they helped him into a new car and they found me the right sized van.
Delilah Lingle
Stopped in here just to see what they had. They offered us a deal we couldn’t walk away from so we signed over the title to the old car as a trade in on the same day. We drove off with a larger, better vehicle. I’m happy.
Timothy Krone
I have had issues with my credit as I’m sure many others have. They worked carefully with me regarding financing and got me into the vehicle I really wanted but was afraid I would not be able to afford. They genuinely seem to care about the customer as much as they do the sale.
LPS Blizzard
Miayael and Ray Fernandez made my car buying experience easy and they were very helpful in getting me the car I wanted. Thank you guys
Alexander Padron
Honestly, after looking for a car for three months and no bring able to come up with anything this is one of the best places to buy a car. Ventura will work with just about anyone no matter the situation and they will do the best for you. No corners cut everything is done to help the customers and very satisfied with his service and hospitality.
Vic Dev
Rey was a great salesman to work with. The owner, Ventura, ensured that the whole process of buying a car went smoothly. Their prices and quality of cars are close to unbeatable.
Glen Langton
My son was going to travel seven hours upstate for an internship and needed his own vehicle. I purchased my last two cars from the Hollywood Car Factory Outlet and they did not let me down for the third time.
Samera Fortworth
Never let it be said that the Car Factory Outlet does not provide the best car deals at the best price. We just purchased two vehicles. We bought a 2019 Outlander and a 2018 Equinox both for under 35 thousand dollars!
Deeepsound
I went there for the second time because I found great deal on internet, and second time they are telling me that the car was literally 3 min ago. Be aware of that place don’t waste your time.
Ernesto Lopez
Great service, very honest people and they helped me get the best value for my car and helped me get into a newer car with a great deal. Joan and Rey Fernandez were very helpful to make the process as easy and quick as possible
Erlinda Simonton
I just wanted to say that this group of people are incredible. They helped us find something that worked for us while we were in a tight spot. It made everything better for all of us.
Nicholas Robert
Cars are the one thing in my life where I let myself say “I want what I want when I want it”. That is a luxury but really the only one I allow myself. Thus they know me by name here when I walk in. Because the trade-in is always fair, I get what I want and just go ahead and trade it in when my next “craving” hits.
Raneem Kilani
The sales person was helpful and friendly. Dont trust the prices you see online, when you get there they tell you different prices and to read the disclaimer (which is not clear), the online price is 20% less than the actual when you put that as a down payment.
John Inman
If I could give them negative stars I would. I tried to call and buy a car online or through the customer sales department. They would not let me talk to a sales agent. The car was listed for $34,000. I called the night before and they told me the car was still there. Guarantee the car was still there. I get there they are rude and told me that car is gone and the price is actually $40,000 because in a small disclaimer it states this is with 15% down. This is a total bait and switch and I will report. The sales manager will hear from my attorney soon enough. Don’t waste your time and buy from the scum bags.
Fidel Robinson
Car Factory Outlet has such a great selection of vehicles. They make it easy to find anything that you are looking for. If it is not on their lot they have the ability to find it for you.
Kirby Fricke
Grabbed our latest Nissan when we came in to see if they had what we wanted. They did down to the color. I never expect to find the color I wanted, but they had it on the lot. I’m so happy we stopped.
Albert Relley
When it was time to begin searching for another vehicle the first place I thought of was Car Factory Outlet. That is where I purchased my current vehicle over ten years ago.
J Veliz
The worst place to buy a car. They try to lock you into a contract and make you sign without a chance of reconsidering anything. Bait and switch masters, terrible customer service, do not buy their GAP if you don’t need it or do not buy their extended warranty, it is worthless and expensive. It took them one month to finish my deal and beware all of the hidden fees plus the dirty disclaimer of 120percent markup of the price. Stay away from Ventura. I came back to have my contract changed as I did not want the extended warranty and he almost kicked me out of the establishment. These guys are the worst in the market. Stay away. Get a car somewhere else.
Patrick Riordan
There is a multitude of car dealerships in Miami, but none of them compare to the quality and service that the Car Factory Outlet provides. All three of our cars came from their Miami location. My daughter will get her college graduation car this year.
Valeria Rivera
They had so many great cars & they are super helpful. Definitely would recommend coming here again.
Athena Luka
One of the things I like to do while shopping for a new car is to walk the lot and look at cars. Most people nowadays do that online but I like to do that physically. What I don’t like is when salespeople see me doing that and start bothering me. I don’t have that problem at Car Factory. I am able to browse all I want and when I need help, I for it and receive it.
Kiara Rolle
Sales man Ariel manager Jose Garcia gave me the best assistant I could have asked for they both have worked miracles for me.
Denise Sparling
Car Factory Outlet paid me Kelly Blue Book price for my car after the appraisal. They didn’t have the car I was looking for at the time. But, they found the car, they called and gave me a special offer cash payment. I jumped on it!
Lawrence Wilson
Worst! Bait and switch tactics even after you call and text with them about the availability of a vehicle. They will tell you it’s on the lot when it really probably never was.
Gizela Emelita
I needed a big vehicle to haul my stuff from flea market to flea market. I got a great deal on a dodge grand caravan, fully loaded and at a great price. It is perfect! Thanks, Car Factory Outlet.
Yas B
Walked in to see 2 cars that were posted in there website and of course without even trying to look to find any around the price range they turned us down. The agent was very unprofessional and with no interest in making a sell. They are falsely posting cars with very low prices to bring customers in.
Bess Nicholas
I will be back to purchase another car from these people! They were so friendly, fun, and helpful! They are going to contact us if the other vehicle we’re looking for becomes available.
Jorge Estupinan
I had a very excellent experience buying a car with everyone especially with the sales man Jaider and manager José.
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