All Car Dealers

Find a car dealer you can trust

Douglas Jeep Chrysler Dodge Ram in Venice, FL

Overall Rating 4.7 out of 5
141 Reviews   Write a Review
Other Florida car dealers Other State dealers
Jeep Dealer

 2382 S Tamiami Trail, Venice, FL 34293, United States
douglasjcdr.net
View on Google Maps
 +19414848300

Company description

 Visit company website


All reviews:

 

Jeffrey Cheesman
I had a great experience at Douglas Tuesday night. My sales person Debby was great very patient with me, we was there way after closing hours. Alan the financial guy was also very helpful and patient. Even today when I went to pickup my 2021 Dodge Charger GT. I had a lot questions about the finance numbers not adding up, he took the time to go thru everything with me even tho they was very busy tonight. Also thanks to Ben? For staying late Tuesday keeping the place open while we worked out a deal. I highly recommend Douglas in Venice for all your car needs. Thanks again team..😉
Tyler Hamilton
I love this dealership! I had an amazing experience with Ed Scott helping me find the vehicle for me and being my first vehicle I didn’t know much. Ed helped me understand different things here and there throughout our few hours together looking at cars and talking about which ones would be better for first cars and why. And we did all this while staying within the range of vehicles I’d WANT to drive instead of just shoving me into any car. And then I popped a tire and realized that there was no spare and when I brought it to Ed’s attention at the dealership, he did everything he could and I ended up getting a spare tire too! Amazing dealership. Would recommend to ANYONE.
Pam Matsanka
This was a seamless car buying experience. I walked in one morning. Was shown a couple of jeeps, and I drove one around. Debby was quite knowledgeable about the vehicles, and she was a really nice person to work with. Then, I went home to tell my husband how much I liked the vehicle and he took a look at them. We ended up buying a really nice Jeep because he was willing to spend a little more than I, but I’m so glad we did it! From start to finish the whole procedure took about 2 1/2 hours, driving times included. Not bad! I would highly recommend Douglas!
Lauren DiTaranto
What an incredible experience. Jan truly made me feel comfortable and at ease for purchasing my first car on my own. The whole experience was quick & efficient, yet he didn’t leave out any of the small details and explained everything so clearly. Blasted techno the whole way home! 🙂 THANKS JAN!!!
Lynette McCleland
Tyler was the most polite, courteous, and knowledgeable salesperson I have ever met. I will send people his way. He sold us two vehicles in one day. Matt was awesome in the Finance department as well. Cannot say enough about this dealership it gets 5 stars in my book and Tyler and Matt get a 10
Randell Newsome
Edward Scott, Remember that name when you visit. I highly suggest you do. If you don’t have a sensor of humor don’t even bother, just kidding if you are having a bad day Ed Scott can change that. Unlike any other salesman I’ve ever met. I don’t even recognize him as a salesman, he’s a human being and real, he understood my situation and he went beyond efforts to help me out and added a few perks. It takes a great team to run a successful business. And everyone did their part. Also need to recognize Stacy Roberts in financing, she helped to choose the right extended warranty for my new MKZ. Honestly what New/used dealer offers an actual 30 day/3month dealer warranty with every vehicle they sell. (I’ll wait)I love the car no complaints. I’m glad ED suggested it. For I was looking at a Chrysler 200 also another beautiful car, every car they offer is immaculate. but I am completely satisfied with my purchase of my new to me, 2016 Lincoln MKZ.. Thank you Ed, and Stacy for all the hard work you put in to put me in my my new car.. I definitely suggest that you visit Douglas Jeep Chrysler Dodge in Venice Florida for you next vehicle purchase. Definitely a different experience..
Karen Ollerenshaw
Pete was our salesman he was great. Very patient while I was trying to decide on which car. Everything went quick and smooth. Highly recommend Pete and Douglas Jeep. The financing was easy and no haggling back and forth. Gave a great deal right away. We will definitely use Douglas Jeep and Pete again for future cars.
Gary May
Paul Kavlich is a outstanding sales consultant! He was very helpful and went out of his way to help me. I actually brought along my 7 year old son so that he could watch and get his first sales experience at purchasing a vehicle. Paul demonstrated genuine care and concern during our time at the dealership, I would not hesitate to work with Paul again.
natalia lima
Tyler H. help me find an excellent car for a good deal. He was very compassionate and transparent. I could tell that he was really trying to help me find a bang for my buck. I appreciate him and definitely recommend you ask for TYLER when you show up. AL sold a car that I had an appointment with him to buy when he knew that I was coming from another city. I even verified that i was en route, only 20 mins away, when they called about my appointment. They don’t owe me anything but he does show lack of understanding. So, I would not recommend AL at all.
EJ N
Service department was a real life saver! We paid another jeep dealer to do the preventative maintenance on our Jeep’s CVT transmission. We were so specific, drain the fluid and replace the filters. Well all they did was flush and fill. Transmission overheated multiple times after. Douglas Jeep found they had over filled it! They repeated the service, but the right way. They also found a recall on the Jeep and replaced the Cat. Very please with their attitudes and willingness to correct the other dealers mistake. We are so thankful, Jeep is driving great now! Choose your Jeep dealer wisely, you won’t have any problems here in Venice at Douglas. Thanks Don and Denise!
Bruce Bailey
If you like old school, last century haggling then this is the place for you. Went here with preapproved status through the search and suggestions of the auto navigator provided by capital one. These clowns weren’t even close to the information that they were sharing with capital one. Chasing me out the door like it’s 1988 when I got up to leave. The numbers on similar vehicle at another dealership were actually spot on as advertised on the auto navigator tool. Amazing difference and time saver when things are straight forward. Douglas is definitely not a straight forward operation. Buyer beware. Do your homework.
Frank Gammicchia
I had a great experience. The sales person was very informative and straight forward. I got a good price for my trade in and paid a reasonable price for my purchase. Paul K. the sales person was most accommodating and helpful in working out the deal. No pressure. It was the best dealer experience I’ve ever had thanks to Paul K.
Abisai Delacruz
Amazing service with straight forward dealers. Online price was more expensive than lot price so they matched the lot price. Barry was wonderful.
Teresa Jurgensen
Allan Lee and Karen were amazing! My husband and I were looking for a new jeep, specifically the Gladiator. We meet Karen at the front door and we clicked. Alan was super cool with us and helped us through the paperwork process. They were super friendly super awesome and we love our new Jeep Gladiator.
Jesse Eager
Monty is is great and highly recommend dealing with him if you have any issues. He’s compassionate. Drove 3 hrs in an Uber to pick up a truck. Drove it home and soon as I got home it broke down. Monty worked with me to get it resolved the best he could from a far which I appreciate. He’s compassionate and cares about the ppl he sells to. Thank you Monty!! Don’t deal with the sales guy Zach S as he’s gives zero $&@&s
Adan Badillo
Paul Kavlich was our salesman. After about a year of searching for a vehicle we finally met a person who was able to answer all our questions, email us the information needed, and most importantly be honest. He assisted us from 2 hours away and waited on us besides being time to go home. He stayed until the sale was finished on his own sons birthday. I can’t make this up, true human being interested in see you happy more then anything else. I asked to speak with the best salesman and I got what I asked for. Great guy treated us like his kids. 10 star experience.
Zbig Korzenko
I am out of state and my car had broken down. I had the car towed to Douglas Jeep since it was the nearest Jeep dealer. The car needed a water pump replacement. It was done quickly and to my surprise, it was under warranty (2009 Jeep). John in the service department was great to work with. I also ended up purchased a new 2021. After researching prices for comparable models online, i determined I was getting the best purchase price also. From start to finish, everyone I dealt with were very friendly and professional.
SHEIK Williams
Noah and the rest of the team at Douglas were AMAZING!!! Noah definitely made my car buying experience one to remember and I am sooooo appreciative of him. Definitely will recommend for future car buyers
Richard Campbell
Excellent experience. I highly recommend this dealership. If you like spending hours going back-and-forth negotiating with sleazy sales people than this dealership is not for you. If you like respectful clean cut sales men and women, and upfront pricing you will find that here. Michele Hanrahan is a friendly and courteous saleswoman. She’ll get you the information you seek, make sure you’ve selected the best suited vehicle for your needs, then she expedites the purchase process to ensure you don’t spend the entire afternoon at the dealership. Well done. This is coming from a guy who spent 5 years on the other side of the car sales table. Say hi to Marvin White for me!
Bonnie Edson
“In the “”you can’t make this stuff up”” category, Douglas JCDR came through for us. We live in TN, and found the perfect, albeit unique RAM 1500. Working with Justin, we got the deal all set and planned a trip to FL to pick up the truck. Unfortunately it got damaged and we weren’t able to take possession. So working with the guys at Douglas including Justin, Ben and Pete, found another one that was similar not too far away. During our flight to pick up the second vehicle, that one also was damaged in transit, hit by another vehicle and totaled (so not Douglas’s fault). Couldn’t take possession of that one either. So we were in FL with a one way ticket and no vehicle. They brought us a car to use for the weekend so we could visit friends as planned and even got a chance to go to our old church while we waited. And third time’s a charm. On Saturday found another vehicle that was a step up, across the state. They got third truck (which I adore) to the dealership and we were able to drive that one home on Monday. Matt made the transaction easy, they kept their word on price from the first vehicle and took great care of us. We are blessed with a vehicle even better than the first one and can’t say enough good things about the team at Douglas. They made what could have been a really bad experience into a great one that deserves a 5 star review. I highly recommend them and will happily use them again. Thank you Monty, Justin, and the team at Douglas JCDR!”
Kelly Dall Antonia
Ed Scott was amazing to work with. Honest , straight forward and understood exactly what we needed it. We were in and out in less than 3 hours with our car. The finance manager provided clear communication making the process easier and faster. Great team. Highly recommend!
Mike Kot
Phenomenal experience at Douglas Jeep!!!! GM Monte, salesperson Bam, and Finance Mgr Matt were fantastic! This was the most pleasant car buying experience I have ever had. I would highly recommend this dealership for all your car and truck buying needs. I will only buy vehicles from Monte and Bam moving forward based on my incredible experience.
Greg Aylesworth
John at the service desk is a great communicator and sales representative. They did a great job fixing my car at a price that was lower than I expected, with a fast turn around. My only minor critique is that I brought the car in spotlessly clean and got it back lightly covered in dust. Otherwise I’ve been there for service multiple times and they always do a great job.
Hannah Hildebrand
I had an amazing experience working with Brandon Morehead here at Douglas. We went in knowing exactly what we wanted and what we wanted to pay. Brandon was professional, knowledgeable, and completely understanding of our wants and needs. He found the exact Jeep Wrangler we were wanting and got us in it at a payment we loved. It was a no hassle experience and I know that is all because of Brandon. If you are looking to purchase your next car, I can’t recommend Brandon enough. Go see him and I promise you’ll never have a better car buying experience. Thanks Brandon!
alyssa w
I recently bought a 2021 Ram 1500 and can honestly say it was one of the most pleasurable stress free experiences I have ever had at a car dealership! My salesman Noah was helpful and attentive during the whole process. Never pushy. He even took the time to follow up with me afterwards to make sure everything was going good. They offered a fair trade value and were upfront with pricing. At the end of the deal the price you pay is exactly what you were told in the beginning. No haggling!!! Would definitely recommend!
Shelley McGuire
Amazing experience! Scott my sales person was helpful and patient. The dealership gave me a great and fair trade value on my car. Stacey the business manager was very thorough during my financing! Very happy with my experience! I highly recommend.
Rae Miller
Thankful for Scott Essex for getting me into a new car all by myself! Scott was able to get me exactly what I wanted and I’m so happy! This was the first car I’ve ever owned and I couldn’t of asked for a better person to help me accomplish this. Next time you’re car shopping, give Scott a call and you won’t regret it.
Josh Brown
By far the best dealership experience I have had. I truly feel they are there to try to help me and guide me and not just sell something. I highly recommend this dealership. The service department and parts department went out of their way to help me.
Clifton Joiner
Barry and the rest of the team were great. Not a lot of haggling like some of the other dealerships. They gave me the best deal out of all the dealerships the first time I called them. Looking forward to doing business with them for many many more years.
Jeffrey Levesque
Berry was my sales men every one there was awesome service and sales was not pushy one bit it made car buying a terrific experience I can’t thank them enough for getting me in my dream car I will be back!
Danielle James
Ed Scott was so helpful through the whole process of buying my new car. I’m very grateful for his help. Ed’s shining personality made it so enjoyable. I couldn’t have asked for a better experience.
Cindy Crews Beach
Matt Yee and Zach Smith were terrific to work with! I live in Texas and they helped me buy my dream car from Florida. I was nervous but they assured me they sold to out of state customers all the time. The process was easy, quick and my car was here before I knew it! Very pleased with the service and constant communication!
James Buckley
Michele made my sale pretty painless and stress free. Would do business with her again. Thanks
John Milton
Bam Buford the sales rep did an outstanding job. Very thorough and professional. We’re very happy!!!
Darrin Bartley
Excellent experience from our greeting to the no pressure sales, in negotiations and back to finance. This is our second purchase in past three years and won’t go anywhere else. We worked with Monty, Jason, Debra and Raphael and couldn’t be happier. (Pete our first time) Highly recommend!
Michael Shep
Sam Sapp was our dealer today and he was very knowledgeable and patient with us as we embarked on our journey of a first new car buy. Would recommend coming here to buy if you’re interested in any of these vehicles! 10/10!
tom miles
Have bought two cars there. Not real high pressure. Some of the sales guys have no business in customer service, Monty the manager always makes the deal work great guy. Also ask for Debbie in sales very knowledgeable and friendly. We are looking at are third car purchase there
QUAD KUSTOMZ
Could not possibly have been happier. My salesman Ed Scott was incredibly nice and knowledgeable. After being let down at so many dealerships this was my last try by stopping by Douglas. And I saved the best for last. Even with no credit Ed and Stacy literally worked all day with me , (knowing they could have sold 2 cars in that time frame ) they did not give up. They put me in the vehicle that I searched so long for and thought it was out of my range, I was wrong they gave me everything I could have asked for and I drove off the lot one happy man. Ed thanks again for being so awesome and Stacy, you ma’am are amazing. Thanks to all of you.
Mark Dube
Had tires rotated. Service did not adjust the tire inflation after rotation. That meant another trip over there the following day. Very frustrating that the manager didn’t QC that service mechanic. 2/16/2021 Received my a call from Don, the service manager with an apology. Told me he didn’t want a unsatisfied customer, and offered a complimentary oil change and tire rotation to retain my business. I glad to see the Dodge dealership called to make things right. After this, I’ll recommend them.
Dillon Holiday
Great service!! Go and see Sam, sold me a Green Dodge Challenger!! The customer service was very good!! I strongly recommend 💯
Elieen Rac
Service department is great. Squeezed me in on a busy Friday and I was out with in an half hour. Thank you so much for your great and friendly service.
Johnb659
I scheduled an oil change appointment at 10:00 AM. I arrived at 9:50 AM. When I arrived there were 8 cars lined up in the service aisle. I was number nine and waited for the other 8 cars to be serviced before it was my turn. My truck went on the lift at 11:50 AM. The young man working on my truck was very slow. He did the oil change and added air to my tires, all in about 35 minutes. He lowered the truck, then lifted it again and began to drain the oil… again. My service rep (I think his name was Keith? Nice guy.) told me that the mechanic put the wrong oil in and had to flush it out and add the synthetic oil I requested. I guess it’s cool that he realized his mistake and I didn’t drive 8,000 miles on regular oil! Keith gave me a $20 discount for the inconvenience. I guess what I learned on this visit, my first to this dealership is, drop off the truck and leave it. Appointment or not, you’re waiting in line like everybody else! All in all I’m satisfied with their honesty and fairness, and again, they were very kind and polite.
ron ellicott
Our salesman Noah at Venice Douglas Jeep was very professional, answered all our questions and guided us through all the apps necessary to know our new vehicle better. It was a pleasure doing business with him. He also followed up the next day to see if we had any questions and left us his phone number for future reference. Very pleasant experience. Thank you Noah.
Erik Jurgensen
Greatest and simplest experience ever. Walked in with my trade-in and some money down and 4 hours later walked out with my dream gladiator! Will absolutely come back and get another Jeep when my daughter gets older!
TIM Greene
Had a 10am appointment for an oil change and tire rotation. Arrived about 10 minutes early. The service department was in utter chaos or it appeared so! About 20 minutes after I arrived and was waiting to be acknowledged, someone finally checked me in. After that, everything went pretty smooth. I was driving out by 11am.
Pat Moore
I purchased a new Grand Cherokee Altitude a few days ago, I am very happy with the car and the dealership. Absolutely the best car buying experience I have ever encountered. Douglas Jeep has a great team and do everything they can to make your car buying experience a pleasant one. They treat you like family, friendly, honest and no drama. Don’t go anywhere Else! Ask for Brandon, he is very knowledgeable and does a great job… you won’t be disappointed!
Lacy Kenny
Great experience buying our 2021 Gladiator here! Bam, Jason, Monty, and Raphael we’re so easy to deal with and they made the car buying experience awesome! I would definitely recommend this dealer if you want to be treated like part of the family! They went above and beyond for me and my husband!
Michael C
I just want to thank Rafael Torres for going above and beyond to assist me. He has made me incredibly satisfied with my purchase at Douglas Jeep. Rafael truly has a kind heart and it reflects well on the business. I will continue to refer people to Douglas Jeep because of him. Thank you Rafael! -Rae Miller
Ricky Gill
Douglas has the best prices around. We have bought and traded in vehicles there highly recommend even just stoping in to check it out. While just there trading in one vehicle for new jeep gladiator we worked with Michele Hanrahan and she was wonderful. Michele helped us find the right vehicle and she was Patient, professional and got us the perfect vehicle. Monty was the money man and went above and beyond to make the price right where it needed to be in order so drive away!! Thanks Douglas
Jo Waltrip
I bought a vehicle from Douglas Jeep Chrysler and had the best experience ever. From the salesman Ed to all the employees I met. As a woman who is the one in my family who buys the cars, I can tell you not all the time do I run into dealers and dealerships that treat me as well as Douglas Jeep Chrysler did. I have a son who is in the car business in Illinois who I usually buy from but he suggested since we have a home here too that I check out what is available and check out different dealerships. Well I tried Douglas Jeep and called my son about the price and condition of the vehicle I chose and he thought it was more then fair and ask how did they treat you? I said well fantastic and Ed was great and I was treated really nice. He said mom if they showed you respect, they treated you fair and you feel good then buy it. He said little do they know you taught me all I know about cars and trucks and this will be your 6th one that you now own and you take the best care of all you have. He said when you find dealers that respect you and follow through and have a good reputation with people then that is where you purchase. Well I found a great place and it is Douglas Jeep Chrysler in Venice. Thank you again Douglas Jeep Chrysler and Ed , and I will make sure all my friends and family know of my great experience.
Devan Carden
Anthony and Jason were amazing when I came in there with issue from another dodge dealer. I felt they went above and beyond to get me in my new jeep Cherokee, which I love!
Billy Leonard
This has always been my favorite dealership, my family and myself always buy from here. The service department is fantastic as well. They really do provide great customer service.
Sigal Adkins
Service writers are quick and attentive. Checked in completed right away with a 1.5hr completion time >$100 oil change, tire rotation and balance. 2hours later technician determined I needed rear break pads $215. Service writers are great but the mechanics can’t keep upon time estimates.
Mike Watson
Not a great experience at all. Had my 2020 RAM 1500 in their dealership to get my oil changed. They also rotated my tires. Came home parked the truck in the garage and just now decided to give it a wash. To my horror I was missing 1 lug nut on 2 wheels and the rest of the lug nuts were barely tight. This could have been really bad had I not noticed and tightened them up. I would not recommend this place to service your vehicle. They put me in a very dangerous situation with the lug nuts being as loose as they were.
Darrell Leeper
Robert, Paul, and all the crew at Douglas Jeepwere awesome ! Communication was always at the top of their list. Did not push me, but very helpful. I would highly recommend .
twidgetbee 30
Justin and the Team at Douglas Jeep Chrysler Dodge RAM were amazing! It was by far the best car buying experience I’ve ever had! I drove away beyond happy in the vehicle that I wanted! Justin and Matt took the time to make sure I really understood what was going on through the whole process! I won’t be going anywhere else to buy vehicles in the future!!
Jenna Gillis
Great team of employees, highly recommend this dealership to find your perfect vehicle. Noah was easy to work with and made the process fun.
Kathleen Habura
A very busy service department, but they treated me very fairly on a warranty issue. They gave me a ride to work and picked me up. No complaints.
Mandy Wilson
Our experience with Douglas Jeep was a very pleasant one. Our sales person Tyler was excellent. He is very knowledgeable about all aspects for Jeeps. The whole process was smooth and simple! We would recommend Douglas Jeep!
Brian Hissom
Justin Wallace in sales went beyond my expectations putting us in a new Jeep! Stayed late, kept working until the deal was done! John Gripe in reconditioning worked on bed liner and ceramic coat schedule in a timely manner! Excellent job on everything!!
Evan Slaughenhoupt
Dealer worked with me to arrange and order the car I wanted, and which was nowhere in current inventory. Look forward to it’s arrival in couple of months.
Ellen Porter
We bought a brand new Chrysler Pacifica yesterday from Justin Wallace and I couldn’t be happier! He was very professional and informative. Thank you for a wonderful buying experience!😊
Greg Kenny
Awesome selection and great deal on already great prices. Bam Buford was so helpful at finding the right Jeep for us. He is funny and knowledgable. Jason and Monty were awesome at finding the best deal possible. The whole process was quick. Raphael was funny and made the financing quick and enjoyable.
Charissa Hubbard
I had a wonderful experience at Douglas yesterday! Ed Scott was wonderfully helpful and informative. Once I told him what I was looking for, he found a great fit for me and my children. He gave me time to think and space to think but was there for any questions I had — a wonderful balance. When it came to the paperwork, insurance, and financing side of things, Ed either knew the answer or found it quickly. I am very happy with my experience and the car I’ve purchased through Ed at Douglas dealership.
Charles McClelland
I would highly recommend Debby as a sales person she listened to our needs and took time to find the vehicle that worked for us. She made our purchase an enjoyable experience!
Linda Schwallie
Zach Smith salesman was very knowledgeable and professional. He put me at ease and this was by far the best car buying experience I have ever had.
Bernard Laramee
I had buyer’s remorse after purchasing a 2021 Jeep Cherokee. Went to Douglas for a 2021 Jeep Grand Cherokee, white with beige interior and the tow package. Left with a smaller vehicle, black and black interior with no tow package – good sales person! Late Sunday purchase and was told to return to be detailed. Added 13 miles to the brand new vehicle and asked about trading /swap to a $10+K more vehicle – the Grand Cherokee. No problem except the $36K Cherokee is now worth $18K – WOW! Thought the GM would have come over to calm me down – nope! The laws covering consumers don’t, they cover the big automotive guys. Unhappy.
Michael Irwin
Service appointment was on time work was done awesomely and within the time they established and every one was polite professional and friendly I have only had top notch dealings from buying to service with will go nowhere else
Arthur Lozier Jr.
Everyone was so friendly and helpful especially Travis. What a nice place. You won’t be unhappy if you go to that service department
Owen Bartruff
I brought Truck in at 730am, called at noon to see how things were going. They made me feel I was putting them out for asking. Nothing was fixed but said I could bring it back in to reset my computer with no additional charge. Verdict is still out, but so far sub par.
Julie Pieretti
We recently bought a 2021 Pacifica Hybrid. Our salesperson Brandon and his boss Monte were very helpful and knowledgable about the product and made the whole process easy and unstressful. Salesperson Tyler also was involved upon delivery when he took time to show us how many of the systems of this advanced automobile work. All in all, a positive experience!
Hank Harper
BIG HUGE shout out to Scott Essex!!!! @Douglas Jeep Used Car Mega Center in Venice….. He was a life saver zero pressure got me in a new Jeep 🚙 Great 👍 guy very professional
Matt Roberts
We had a great experience at Douglas! Paul was our salesman who was wonderful to work with, not pushy like most salesman which my wife and I greatly appreciated! He helped us find the perfect vehicle within our budget! Stacy was our finance girl, she was very professional and worked quickly to get us out of the door with our new (used) vehicle! We were very happy with the all around service and will most definitely return in the future!
Dominique Meyer
Tyler was great at getting me into the vehicle I wanted. The rest of the management team was willing to work with me. They’ve earned my repeat business in the future!
Brieon Conley
Amazing experience!!! Brandon was my salesman he did an incredible job, he was extremely nice and helpful. Will definitely be coming back for my next purchase :))
Joseph Capotosto
Excellent service provided by true professionals, whether I’m purchasing a vehicle or having one detailed. Always a pleasure!
Clayton Bicker
Jan was my salesman and he was great, very personable and professional! Thanks again!
Wilma Hoyer
My car did not start. The foot brake was in the down position. I called AAA and they found that the problem was the battery. They jump started the car and I drove it to the dealership. They took it in immediately and proceeded to do all the maintenance that was due, including a recall plus they installed a new battery. I am very satisfied with the work and especially my service advisor Denise Mitchell.
Jade Day
Picked up my new 2021 Jeep compass yesterday! Both my father and I dealt with Monty and Zach. They were wonderful to work with and did a quick deal, many of the details were worked out over the phone, which was perfect in the day and age of Covid! From the second that we walked in the door everyone was professional, kind and cognizant of distancing and safety. I will be recommending Douglas Jeep to all of my friends and coworkers. The process to getting a new vehicle could not have been more smooth!
Justin Cave
Barry Joubert and Ben Davis were extremely pleasant to deal with! They made the buying experience hassle free and were honest from the get go. Can’t say that about a lot of car dealerships these days. I will definitely consider them again for my next vehicle. Mr. Douglas should be proud to have a wonderful staff working under him!!
Marcos Sanchez
Go see Barry excellent salesperson no pressure sales and Rafael excelente financial perdón very helpful!!!
Matthew Heider
I bought a 2020 Challenger here a few weeks ago and had a great experience. My salesperson, Michele Hanrahan, was not pushy and let me control how I wanted the interaction to go. The sales manager, Ben, was also very nice and helped us get to the number I was comfortable paying. I think the entire interaction took just over 3 hours. In the end, I paid what I was comfortable paying, and got to deal with pleasant and competent staff. Can’t ask for anything more than that. Thanks!
john wilson
You don’t need to be a rocket scientist to understand why a salesperson would kiss your behind. As far as the service department it’s awesome IF you don’t mind waiting 2&1/2 hours for a simple oil change. They had no idea that the tire pressure is different from the front to the rear. Only on the Dodge Ram. After a tire rotation I almost lost control on interstate 75 the truck did not handle very well what gives I even know the tire pressure differs from front to rear. It could have been a very dangerous situation going 70 mph unbelievable.
Jo Stambaugh
My husband and I both purchased new vehicles from Douglas Jeep last week. He got a Dodge Ram, which he loves, and I bought a Chrysler Pacifica. My Pacifica is probably the most beautiful vehicle I have ever owned. I wasn’t looking for a minivan but when I saw it I was hooked. We were fortunate to have Tyler Hite as our salesperson. He was able to answer all our questions and was so helpful in showing us how every detail of our new vehicles operated. I know he has only been at Douglas a short time but he certainly is a credit to your dealership. He is professional, friendly, and goes overboard to make sure that the customer fully understands how to operate every function of their new vehicle. He followed up with a call to see if we had any questions a few days after we bought our vehicles. We believe Tyler will be very successful at Douglas and that he is already an asset to your business. We enjoyed every minute we spent with him. We also appreciated the assistance of Monty and Raphael who were equally first class. Everyone we dealt with at Douglas made our buying experience a pleasant one. Jo and Bob Stambaugh Port Charlotte, FL
Lori Stafford
Always a wonderful experience. I have purchased a handful of cars from Douglas Jeep over the years and really value their customer service. Every sales person I have come in contact with has been great! Art who was our salesmen back in January 2018 was wonderful and now we had the pleasure of working with Paul and Michelle who were super as well. The manager, Monte is a pleasure to work with with and is very fair. They even grilled hamburgers and hot dogs which was an added plus. I absolutely love my new Grand Cherokee – thank you!
Tom krusinski
Great Staff and very helpful… Zach Smith did a great job fining me what I wanted
Chandler Hucknall
Michele did a great job at walking me through the process and helped me to buy a great Jeep! Between her and Monte’s help it was an easy deal to make
Mark Mansfield
Always great service very friendly and helpful staff. Would be nice if the TV in the waiting area had something other than B&W westerns on though ! Those guys could never take a punch.
Jack Oros
Outstanding service and sales experience. I would personally recommend Douglas Jeep to anyone looking for sales service of detail
Doug McGuire
I recently purchased a 2021 Ram Rebel from Douglas Jeep Chrysler. Noah was the sales representative who assisted me. Noah was very attentive to my needs and maintained good communication (responded promptly to phone calls and texts). The truck was to be delivered to my residence in Orlando. When there were complications with the transport arrangements, Noah delivered the truck himself.
Clinton Hayes
In my search for a new Ram truck, I found Douglas Jeep. My experience was great from start to finish. The manager greeted me and set me up with my sales agent Michele. She was friendly, professional and knowledgeable about the vehicle and the inventory. We quickly found the right truck. Michele was able to quickly negotiate a fair price that fit my budget, without a dramatic and time consuming haggle session. Everyone involved was friendly, easy going and honest. I would recommend that anyone interested in a vehicle, give Douglas a chance first. Don’t waste your time at the other stressful and frustrating dealerships. Pros: Great sales team; management, sales and finance. Good selection of vehicles. No Drama. Cons: None
Ken Howell
Great people that care about your needs. Very courteous and friendly.
Jennifer Wade
I have been attempting to trade in my old vehicle for quite some time so when I arrived at Douglas Jeep I was a bit skeptical but thought I would give it a shot with all of the Labor Day Sales. When I arrived I was greeted by sales person Michele Hanrahan. She was extremely polite and professional from the start. I explained my situation to Michele and she told me that there was still hope in getting into a new vehicle. I was still skeptical about it all, however she kept reassuring me that Douglas Jeep worked with their customers to do the best they could to make them happy and get them what they needed. Happy ending to my story, I left with a brand new vehicle! Michele was amazing and made the entire experience pleasurable(which is difficult with my anxiety). I would definitely recommend Douglas Jeep and when you go I would ask for Michele!
CA BUZZ
2nd time driving up here for my service and again they made me feel welcome and valued. I’ve left behind a larger, closer dealership that has no clue of customer service. I’ll continue to come here for all of my Jeep needs.
Andrew Laskosz
My neighbor just bought a new car from the Douglas dealership and he was telling me how helpful they were! I am planning to get a new car soon and wanted to start my research on what car I want. So my neighbor gave the the phone number to the salesman (Tyler) that helped him. Tyler was very helpful and directed me to the car that made the most sense for my lifestyle without pushing me to buy a car. I will be coming back!
Sherry Haines
Michele H. Helped with the new purchase of an Unlimited Wrangler Sport diesel Jeep. The experience was wonderful and Michele is the person to see at Douglas Jeep. 5 star plus all the way….
Panama City Beach Photos
As a very busy business owner, I can only block off a certain amount of time for vehicle transactions. My goal was to purchase a car through car Gurus, with the car delivered within a week. We got off to a very Rocky start due to some poor communication and a walked away from the deal because of a lack of confidence in the dealerships ability to meet my goals. However, the dealership drive the vehicle 7 hours to my home on a Sunday, hand carried the paperwork to my home for signature and closed the deal at my house in an hour. As a contractor we understand that perfection does not exist and the measure of a business is not perfection, but what you do when things go wrong, and Douglas JEEP went through great lengths to ensure that they made up for our initial disappointment by delivering the vehicle earlier than our expectations.
Jennifer Villaveces
Justin was awesome to work with! So patient and accommodating when test driving multiple Jeeps, not at all pushy whatsoever. After visiting other Jeep dealerships in the area, we came back to him. A great experience overall from start to finish!
jody BENT
best car dealer in venice, great prices quick and easy Michelle and the entire staff fantastic. Thank you
Aliscia Starchman
Best dealership by far. Purchased my 2020 Wrangler here. Went to another dealership closer to home to get a lift put in and they said they didn’t have any in stock and didn’t know when or if they would in the foreseeable future.. So took the drive back to Douglas Jeep and got my lift the next day. The service dept took great care of me. Will always make the drive for any of my service needs or new purchases.
John Sopko
Took my vehicle in for repairs. They called and said they found the problem and it would cost $500 to fix. I agreed to replacing the ESIM valve. Then they called back and said the repair didn’t work and now they would have to replace the gas tank costing another $1200. I asked, if the first repair didn’t work and replacing the tank would, what were they going to do about the first repair? I was told the first valve was bad also and needed to be changed. Funny how 2 valves go bad at the exact same time. Had they told me the tank was bad in the original diagnosis and the total cost would be $1700, I would not have spent the $500 on the ESIM. So now I’m out $500 and the problem is not fixed. Poor diagnostics and parts chasing! After posting this the dealer has reached out to see how they can make this right. I have not determine what course of action I will take yet, but they are trying to make me happy! Good start.
Bob Clark
Tyler Hite was my salesman when I bought my Brand new 2021 Dodge Ram on Dec 22 2020 . The process was flawless. Tyler was very helpful and informative. He answered all my questions with no problems. And the deal was complete in a couple hours. He even drove the truck home for me. You want a great deal with no hassle…go see TYLER HITE At DOUGLASS DODGE IN VENICE FL.
Randall Stidham
Great dealership. No high pressure. Debby and Jason were great negotiating the deal.
Darryl G
I took the car there for a quick fix and the mechanics made it seem more difficult than it needed to be! I took it up the street to the Buick dealer and they made the fix in 5 minutes and at no charge! I just wanted the after-blower turned on and it just required a GM service computer to be hooked up to the car! The service and parts department had some really nice staff, so that’s why I gave them the 3 stars.
Lauren Everly
Zach was great! He went above and beyond to get me into my new wrangler! Thank you so much!
Dylan Clements
Best Dealership I’ve worked with. Top notch ownership and hats off to our salesman Paul Kavlich for exceptional service and professionalism. Thank you Douglas Jeep Chrysler Dodge Ram!
Steve Farrow
The service we received from Don Glenn and the service department at Douglas Jeep was extraordinary. It started with a great phone call to set up the appointment (Michelle) with prompt and quality service at the doorstep as well as in the office from Mr. Glenn. I was just simply very impressed. I think they really value customer service. It is a longer trip for us, but they make it worth it.
cin lar
Amazing customer service! Very happy with my new Jeep. Our sales guy Zach smith was great! The manager Monty was very helpful and met all our needs. Stacy Roberts in financial. Was very nice and very helpful. I will definitely be buying from here again!
Markus Heimgartner
Hoped for better communication. Brought in our Car, was told it would be ready Saturday morning for an hour of work and would get a call once done. As I hadn’t received a call by noon, I called and was told, service was busy and I needed to leave voicemail. So I did. 2 hours later (mid-afternoon) still no call back, so I called again. Was told, they were short handed and busy and it would be Monday morning sometime. I understand such things can happen, but for great customer service I would have expected to be informed or at least get a call back upon my voicemail. There had also been an open extended warranty item (X39 – fuel spit back) for free replacement. I specifically asked to check if there are any open recalls and was told no. I would have appreciated to be asked if I had the fuel spit back problem since that X39 work hadn’t been performed on my vehicle. I had this extended warranty repair performed at a different dealership thereafter to solve the fuel spit back problem.
wayne seiss
Service Department much improved… Finally hired someone who knows what he is doing.
Gary Goldman
It’s been a great experience working with Mike Conlow. My wife and I are extremely picky about choosing our vehicles. We do lots of research, shop around quite a bit, and take a lot of time making our decision. Like most people I guess, we don’t like being rushed or pressured. We’ve recently been to Douglas and test driven several vehicles, one of them 3-4 times. Mike has been VERY patient with us and respectful of our slow decision-making process. He is very knowledgeable and has answered all of our questions. He responds quickly to all of our calls and texts. No, we haven’t made our final decision on a vehicle yet, but we are hoping to get the vehicle at Douglas due to our appreciation of the way Mike has been working with us.
Brandon Morehead
just purchased my new ram 1500 and BRANDON was my salesman and was very direct and understanding of my wants and needs and amazing to work with. I cannot thank brandon and douglas jeep enough for making this possible!! GO SEE BRANDONNNNN!!!!
greg quick
Bam is the man as the salesman. Cannot remember everyone name. Bam made our purchase of a 2021 Ram 1500 go smoothly. Bam and the manager (sorry I forgot your name) worked very hard to make the deal happen. Stacey made the financing run smoothly and was a big help. I would recommend Douglas Jeep, Chrysler, Dodge to all my friends and family looking for a new or used vehicle. Thank You to everyone that made this happen.👍
becca Matthews
Zach Smith helped me with my car. He was very flexible to work with and made it convenient. He saw the deal through and got me in the car I wanted. I will enjoy my white 2021 Jeep Compass thanks to him! Phenomenal job.
Ryan Schafhausen
I came in to get a quote on new tires for my Jeep Wrangler. I was greeted promptly and told where to go for help. I spoke with Mike, the Parts Manager, who helped me figure out what kind of tires I wanted for my Jeep and gave me a reasonable quote. Mike was a pleasure to work with, he was very friendly, and really patient considering I wasn’t quite sure what I wanted. I would definitely go back to see him again.
Tom Sikes
An absolute pleasure in getting what is so rare today, excellent service with a smile.
John Boutchia
Noah was the absolute best! Very professional, and helpful! He knows what he is talking about, and had an answer for every question!
Karolina Wieczorek
I had great experience at Douglas. Zack Smith, my sales consultant, helped me with getting lease on 2021 80th edition Jeep Cherokee. Zack was very straight forward, honest and it was pleasant to make a deal with his help. I recommend the place, they have good deals, and nice people working there. Ask for Zack when you get there.
James Guelfi
This is my third new vehicle from Douglas and they get better everytime. Everyone has been great, from our sales person Brandon and his manager to Raphael in finance. Great experience!
holly mattmuller
Michelle and her team were amazing! Thank you for your time and efforts in to bringing so much joy and making the process of buying my first jeep a complete blast!
Alison Caldwell
Great Experience! Noah was awesome to work with! We love our new car!
Harold Myers
Had an awesome experience. Tyler my sales person was top notch. Highly recommend. This is the most comfortable I have ever been in a dealership. Absolutely love it. Thank you Tyler for taking me over to the other lot to check out those trucks.
Calvin Kujath
Barry was outstanding, Upfront and professional. Highly recommend the Douglas dealership!
Mary Walruff
Bam listened to us as soon as we got on the lot! We weren’t pressured into anything and didn’t feel bullied at all! His service was exceptional along with the entire dealership! They were able to get us what we wanted in the budget we had for ourselves and they were all very friendly and covid cautious as well!
Joy Tancey
My salesman (Mike Conlow) picked me up at my home (my car was at their service center and could not be repaired for less than I owed on it). He found me the perfect replacement that will last me years! Stacey Roberts helped to get me financed (with payments that are so close to my current one, I was pleasantly surprised!) They took my situation and turned it around! This is the third vehicle my husband and I have purchased from Douglas and we are extremely satisfied customers!!!
Karl Reeves
I purchased My Ram Limited Laramie from Sunset Ram.BIG MISTAKE!! Approximately 4 months after purchasing the truck I noticed that the driver seat cover was fading.I returned to Sunset for few warranty items and asked them to replace the defective seat cover where I was told they were not able to do anything to help.Its a shame that a truck that list for 61000.00 and they could not help me.Long story short,I tried once again to no avail.I recently stopped by to see Mr. Douglas regarding a personal matter and he asked how i liked my Ram.I love the truck!! Its beautiful,I receive compliments daily and its the most comfortable truck I have ever driven.I explained to Mr Douglas about the Seat Cover and within (1) week the seat cover was replaced.Imagine that!! All I had to do was visit a dealership that actually cared about a customer even though I purchased the vehicle at another dealership.Only mistake I made was purchasing the truck from SUNSET RAM.Please shop Douglas Ram in Venice before you purchase at another dealerhip.They truly care about the customer!!
Kris Rollins
Barry was a awesome guy. Helped us with our Amazing Truck. He made everything quick and easy. Would recommend him to All my people!
Rob McCoy
Most Car Sales departments go back and forth with their Managers to negotiate price. Bam our Salesmen did a great job of limiting the hard negotiating process. Douglas was very upfront and honest with us. This was a pleasant experience..
JoAnn Schilp
Denise was very helpful in taking care of our service request.
Pam Miller
Ed, our sales person was very helpful and knowledgeable about the car we purchased.
Dan Poppen
Excellent experience. Michelle was very helpful and friendly. Thanks
Theresa DeYoung
We were well taken care of and found a beautiful vehicle.
Val Wheat
Excellent experience and service. This was my 1st time ever to go for service. The folks at Douglas were pleasant, efficient and very attentive to my questions. They made me feel comfortable. Their waiting area is excellent.
Patty Bryant
From the first call to being picked up at my home and taken to the dealership, I have had nothing but the best experience. Everyone I dealt with was so friendly and professional especially Paul who made me feel like I was just talking to a friend. If I am ever in need of another car I will definitely be back. Thank you, for your kindness. Sincerely, Patricia Bryant
David Monyhan
Go see Bam at Douglas Jeep. He took the time and was considerate of what I wanted in a truck. Not once did I feel pressured to make an unnecessary decision. Very personable and professional !!! Thanks Bam…
Jennifer Scheel
Awesome experience here at Douglas with the help of Jan! Thank you.
Steve Hann
Good prices. They do what they say w/o question.
Olivia VanBuren
I recommend Bam Buford to help sell you a car. Bam helped me find the perfect Jeep for me, and it took about 3-4 hours of me searching through the lot for the perfect one. He, then, spent another couple of hours helping me with all the paperwork and explaining all of their awesome perks that I received for buying my 2021 Jeep Wrangler. I drove all the way from Ann Arbor, Michigan to find myself an awesome cool jeep to drive home at 19 years old, and Bam helped me find and secure it. I also had the referral of 2 family members telling me to go to him. 10/10!! Highly Recommend!
Charles Keidel
My experience at Douglas Jeep Chrysler Dodge Ram was very good. My salesman Paul was very nice and helpful. If I have a need for another vehicle I would not hesitate to go to them again.
Nicole Cecil
I haven’t had such a great buying experience in a very long time! I was treated so nicely and everyone I dealt with was super friendly! Michele, our sales lady, even gave me a cute little bag to put all my things in. Monty made us feel special as well and gave me and my husband Jeep hats. So very thoughtful. I will recommend anyone I know in the market to purchase a vehicle to go see this company! Thanks for a great buying experience!
Kirsten Campbell
Ven answered every question I threw at him. He really helped me understand the process of buying a car, and made the experience much more enjoyable/less stressful. This is a great dealership with personable car salesmen who don’t make you feel pressured to purchase a vehicle. I highly recommend this dealership!
Write a Review