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Jacksonville Chrysler Dodge Jeep Ram Arlington, FL

Overall Rating 4.6 out of 5
112 Reviews   Write a Review
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 9600 Atlantic Blvd, Jacksonville, FL 32225, United States

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All reviews:


hailey waldron
I came in the dealership just to LOOK for a vehicle and Joshua Purdy was AMAZING. I was looking at a 2018 wrangler and he was able to get me an incredible deal. I did not have to purchase a vehicle and wasn’t even planning on it but the deal was way too good to pass up. He was so nice and the whole team was incredible. Even one of the higher up guys came out to tell me he made the deal even sweeter and told me happy birthday. The finance guy was incredible as well! 10/10 recommend this dealership and specifically Joshua!
mariaha mason
Arrived here for a compass after long hours of research but after explaining everything important from prices to monthly payments Fitz was incredible to not only change my mind to a Cherokee but also give me one with ALL the bells and whistles! At a great price with a very VERY low APR rate for some one who is starting to build credit for the past couple years that is amazing!!!! And showroom vehicle!!! 🥰🥰🥰Loving it!!! Thank you so much Fitz!!!
James Keim
Our salesperson German Velez was extremely helpful during the whole process. He was very knowledgeable and very personable and attentive to our needs. He made the whole process very comfortable. We finalized a deal for the purchase of our car on the same day. He followed up on every detail keeping us informed. We are very happy with our new vehicle 2021 Jeep Cherokee. Jim & Catherine
Latif Qadri
These guys are great to deal with, Vlad sold me my car and it was super easy. Since then every time I’ve come to the dealership for oil changes or service, everyone is really helpful. I would definitely go see them if you need a car.
Karissa Hannah
Had a great experience with this location. My husband and I showed up looking for a Jeep as we didn’t have any specific because we knew we can customize our Jeep over time. Sean listen to us as we drive around talking about what we like and wanted. Sean told us that he found us a Jeep we would like at one of the other locations. We went and checked it out but that dealership lost the keys. We knew the moment we saw the Jeep wanted it. White 75th edition all leather seats with warmers already lifted with 35 inch tires and 17 inch rims for a smoother ride. Sean had the new keys cut and we left with our new Jeep. My husband and I had been looking at Jeep’s for days online but never saw the one he showed up. We asked to have 2 small spots touched up with paint and the Arlington location went above and beyond! We have already been referring people.
Authoress Derinda Gee
I had such great experience and i would really like to thank Ben for being so patient and honest with me. He really went above and beyond to make my deal work in my favor!! I highly recommend anyone to go purchase a vehicle From them they go above and beyond for their customers. Thank you Ben!!!
Shawn Harpin
Had a great experience. Douglas was our Sales Consultant – he even went to great lengths to take us to a sister store to show us additional inventory. They even went all the way to find our vehicle in South Florida and transferred to the Regency Store. We were at the store on the last day of the month and there was no pressure in closing the deal before we saw the vehicle. They really tried to find all of our wants and even went to the extent to tint the windows (a must have for us) before we took position. Ben in finance was a straight shooter and explained all the ins and outs and was patient with our questions and financing options. And not last but least, Vlad the GM insured we had the best experience possible. I’d recommend Jacksonville Chrysler Dodge Jeep Ram to anybody in the market who is looking for NEW or USED.
Pamela Williams
Man when I tell you that my experience at this place was awesome, I can’t even describe my level of joy! I usually hate dealerships but as soon as we got there our salesman Joshua Purdy made us feel at home! He made the process easy, simple and fun! Thank you Joshua for making our experience amazing!
Yesenia Zegarra
I recently purchased my 2020 Jeep Cherokee and Jeffery was my sales person. He made the process easy and offered great customer service. He went above and beyond, making sure I found the vehicle I wanted. I highly recommend him if you’re in the market to buy a car!
Jasmine Ali
I was dreading walking into another dealership but Thanks to Joshua Purdy i had an amazing, stress free experience! He was able to work out an amazing deal with everything i was looking for. Very professional, with attention to detail in his customers wants and needs.
Willie Ross
My experience at Chrysler was nothing short of amazing! I wasn’t even planning on purchasing a car, but Purdy put a deal on the table I could not walk away from. The family oriented customer service was top notch! Thanks guys! You have a life time customer in me!
Zena Abdulnour
Vlad made the car buying experience easy and effortless!!! He got me the best deal he could and was very up front from the beginning! Most times before I’ve spent hours at the dealership! Vlad had me in and out in my new jeep with an hour! Highly recommend!
christina hann
What a great experience this turned out to be. Especially since I have always dread dealing with car salesman. This team really works well together and knows how to make a girl felt comfortable ! I love my new Jeep
Lindsey Fischer
Love coming here for my vehicles ❤️ The service is always top notch and the guys here treat you like family. I refuse to go anywhere else to buy a new car and ALWAYS send my family and friends here too because I know they’ll be taken care of and treated well throughout the buying process. Don’t look anywhere else! Just go here you’ll thank me later ☺️
Jamie Miley
Vlad and the team are exceptional! We have bought two vehicles within the last year and a half and have recommended them to several friends. They have a knowledgeable and friendly staff. We look forward to the next vehicle we buy from them!
Trelly Trell
Thank You Mr Joshua Purdy for your excellent service & great patience with me & my family. It was greatly appreciated! Your Passion & Willingness to Help did not go unnoticed! thank you so much
Sean Strama
My salesman German was outstanding to work with. He took my trade info over the phone and through pictures, offered a fair amount for the trade and the car I was interested in. We worked out a deal via text and when I got to the dealership I was treated with kindness and respect. The paperwork was done quickly and I was in and out fast. The only negative I will say is that I had arranged my own financing and came in with funds, however they insisted on running my credit again for some reason. They gave me an explanation but I still didn’t like the extra inquiry into my credit. Not worth dinging them for a star, just something I didn’t like. I would do business here again.
Roderick Ellison
This is an all around great establishment!! Everyone there has great customer service. The person that stuck out to me the most was a guy there name Purdy very helpful and trustworthy bless his heart! He helped me like no other
Albert Golden
Mr. Jeffrey Villatoro was great at assisting me looking at Challengers he had on the lot. His knowledge of the features where beyond my expectation.. Will recommend a friend to come see him… Great Customer Service!!!
Erica Woods
Had a great experience with Jeffrey. The car was delivered to me. Overall a easy/smooth transaction
Rell Wicked
Joshua Purdy was exceptional with his customer service and knowledge on the vehicle i purchased. I would definitely recommend this dealership to anyone looking for a quick and efficient process. Thank you again Joshua you are truly one of a kind.
Caleb Clabon
Jeffrey was an awesome salesman that made the purchasing process go smooth as well as fun. Would definitely recommend him if you are considering purchasing a new or used vehicle.
thea bhea
I wanted me something newer with lower miles & Joshua Purdy found me just that! The experience was stress free & quick. Didn’t have any problems with the paperwork or financing. All I had to do what check information & sign. WILL BE BACK!!
Dominique Sheffield
I visited this Dealership back in 2019 to purchase my 2020 Ram Rebel working with Mr. Josh Purdy and my whole shopping experience was amazing! He broke down every detail about this truck and treated me with the utmost respect. He gave his undivided attention to helping me find the perfect truck for myself. I don’t even think he did as much as pick up his personal cell throughout the entire encounter. I highly recommend this dealership and Mr. Purdy himself! I even sent my brother a few months ago and his experience was just as awesome! Highly recommend ⭐️⭐️⭐️⭐️⭐️
Mikayla Mundy
Mr.Joshua was a big help in the search of finding me my sweet 16 vehicle. 10/10 Recommend working with him … Me and my mom will be back soon.
Bold City AC
We’ve been purchasing vehicles from this dealership for years. Their commitment to excellence and care for customer’s needs in unmatched. They bend over backwards to accommodate your needs, are honest and over deliver on their promise. Could not ask for more…
Casey Antar
Came in to purchase a Jeep Grand Cherokee and to trade in my truck. Vlad and his team made everything so easy and they all work together to make the purchase smooth. I will definitely be back to make future purchases! Thank you all!!
Chanel Clark
Fitz took extremely good care of me. He made this process so quick and easy! And to top it off I got what I came for. Thank you so much.
Rosa Dejesus
We just traded in a car and purchased a Chrysler Pacifica. We dealt with Jeffrey who was knowledgeable and made it a pleasant experience. I have gone in in the past and received sub-par service, but Jeffrey took his time and helped us out! The rating is mostly due to his help.
Kenya Legree
After going to about 3 car dealership, and a different car salesman at dodge, soon as I was getting into my car just about to give up on finding the right car, Jeffrey Villatoro(angel of god lol) went a got the car I wanted and in my price range. Best service I’ve had with finding a car. You should definitely check him out.
Barbara R
Awesome experience…Hasib was so helpful and didn’t pressure my shopping experience, and he listened to my needs in the purchase of my Jeep Wrangler. Nicholas was very informative, and he really worked with me on the warranty options to get the overall price for the right coverage. I couldn’t get a better deal where I live. Thank you for such a positive vehicle shopping experience. It was worth the trip from out of town.
8Clinch Ave
Great experience. Jeff was knowledgeable and made the whole process very easy for us. We are really enjoying our new Wrangler! Thanks Jeff!
Heather Ottinger
I came in unsure of what to do, or what i was looking for. Jeff is my superhero and fixed me up with a car that’s super affordable, very reliable, and just all around an amazing experience. I’ve had troubles with dealerships before, but this guy was very patient as we waded through my options. Even dropped my car off at my home for me. If i could give 100 stars i would.
Heather ketomomboss
We came to the dealership with no expectations. We just wanted to see what was available. After a few test drives, we ended up REALLY loving the jeep wrangler willie’s model. Jeffery was great with showing us all the options. He was extremely knowledgeable about all the new features and especially the infotainment system. This is actually the 2nd vehicle that Jeffery has sold us. And as long as Jeffrey is there, we’re not purchasing another vehicle anywhere else.
Jim knight
I have bought 3 vehicles from here (great sales team) and WAS about to buy my wife a new truck but their service department is absolutely awful in my opinion. We agreed that they would install new tow mirrors when I recently bought my 2021 Ram 2500. Not only did they install them wrong to begin with (none of the controls or blinkers worked) but one of them was broken. It is obvious that the mirror mount did not brake after the fact as there is no damage anywhere else but they are refusing to fix it. I will not be buying my wife’s new truck there.
Camell Nammour
I’ve purchased 3 cars from Vlad and his team and I have referred 4 other people to them, they have always gave the upmost professional and courteous service and best deals I could find. They will continue to have my business always.
Iana Escrita
had a great experience with Joshua. Very nice young man who was knowledgeable and honest about the entire car buying process.
Raven Carter
Had a great experience with Joshua Purdy! He was very knowledgeable, patient, and an overall great salesman! Left w/ my new baby! Thank you for all your help, keep up the great work !!!!🙌🏽🙌🏽🙌🏽💙
Eric Galeotti
My fiancée and I had a wonderful experience buying our two trucks from Jefferey Villatoro. He was incredibly , friendly and extremely helpful in the entire process from beginning to end. . He made our buying experience amazing. Highly recommend going in and asking for Jeffrey if you want a amazing experience and a great deal. Thank you Jeff for all the help!
brian sheffield
I came to store looking to get a new truck . I was greeted by Purdy at the double doors with exceptional customer service and professionalism. Made my buying experience a breeze ! He didn’t have what I was looking for at his store but took me to two different stores until I found the truck ! Also got me and my brother lunch since it was lunch time. Awesome individual, 10/10 recommended . Ask for Purdy !!
Susan Knowles
We had a great experience working with Patrick. Happy with the car, the service and Patrick went above and beyond to ensure our comfort during the car buying process. The manager and finance folks also made this a good overall experience. Ask for Patrick and you will be glad you did!
Stacy Mansell
I just wanted to take a moment to give thanks to JCDR Arlington for great customer service. My husband and I have now purchased 2 new vehicles is just over a year at this location. Matin and Vlad have been absolutely amazing, making sure the entire process was fast, stress free, and they were great to work with. If you are looking for a new vehicle, I highly recommend going to see them!
lamont bates
Nice place, really nice cars. Joshua Purdy is a really great business man & really knows his stuff! I will be returning.
Gary Morrison
kris krush
Alex was very knowledgeable and also very patient with us. He helped us get the price we wanted. The whole experience was very pleasant. We would definitely recommend Alex to anyone looking to purchase a vehicle.
anwar snober
Vlad and company were OUTSTANDING and very efficient in locating the perfect vehicle meeting our specific requirements within a day! So happy with the VIP service!! Thanks, Vlad!!
Roxanne Nowicki
“Salesman Hermain was wonderful. He was very responsive and helped make our “”virtual”” buying experience the easiest I have ever done. Thank you!”
Nakeya Pettis
Brought my car brand new everything was perfect my sales man Jeff made sure I was well taken care of & the car is great and the features are amazing. Great people & customer service!
Ashley Nammour
Absolutely amazing experience from the moment I walked in! Vlad took care of me, and made me feel like family!! Definitely recommend!!
Kevin Laquay
This was the worst car buying experience I’ve ever had Theses people are professional scam artist aka bate and switch advertising cars they don’t even have keep you there for hours trying to sell you something take your keys to look at your trade and refuse to give them back they don’t like to talk numbers they just want to talk payment absolutely no service after the sale bought a jeep in January it’s April I still don’t have my license plates I’ve spent 3 day on the phone trying to find out where my plates are. We will never buy a keep here again
Jazz LeSane
I loved my car buying experience with Fitz! He’s new there but he’s an all around genuine guy who made me feel very comfortable throughout the whole experience. I’ll definitely be returning to the lot in a few years to buy my Jeep! Thanks Fitz 💚
Petrice Stephens-Felder
I wish I could give Patrick more stars! He was absolutely amazing! I have been looking for the perfect car for my daughter and he helped me find it. He has wonderful customer service skills and made sure our financing process was quick and easy!!!
Jeff Villatoro was an amazing sales man and really helped my mom and I in purchasing our car. He knew exactly what we were looking for and made the experience easy and fun!
Relaford Boone
Thank you German Velez and Arlington CJDR for making my Jeep Compass buying experience easy! This is my second car at this dealership. If you need a car come see German and the Arlington team! Thank you!
Kimberly Hutchins
Sean was our salesman he did amazing was very helpful and listened to all of our needs and concerns. And Ben the finance gentleman was absolutely amazing, gave it to us straight and didn’t hide anything and was able to assist us in our purchase. Thank you a wonderful experience.
Tasha Boggan
I seen my car online and a salesman called me right away. When I finally arrived at at the car dealership. I was welcomed treated very kindly felt like they did everything they can to give me the best deal. Even got my payments lower than I thought. Then even when I had some things go wrong in the beginning they still took care of me and made things right. I would Definitely recommend you to buy a car from here because they will take care of you from the beginning to the end of your process. And even when you have to come in for maintenance. Definitely buy from here!!👍
DJ Tay
Joshua Purdy was a great salesman he helped me and was patient with all my questions I would definitely recommend him if your in the market for a new car
Ryan McGarvey
My sales experience was amazing!!! From the moment I walked in the door I was greeted with smiles, it was very fast and efficient, and they made me feel like family!
Irina G. Fernandez
Our Sales person Jeffrey V. was AMAZINGGGGGGG. I went there with no idea of what I wanted, but he had so much knowledge about his inventory and made the process so much easier. He really went above and beyond for us. Walked out with a brand new Cherokee thank to Jeffrey!
Mike Cutler
I came in expecting just to get a car and wow what a experience I got from my guy Joshua Purdy great guy and one hell of a sales rep
La’Kenya Flournoy
I came in for an oil change on my 2015 and ended up walking away with a 2018 journey. Andrew made my experience a great one. Friendly and full of joy!! If you need a vehicle he’s your guy and when you get to financing ask for Ben they’re amazing!!
Daniel Bowling
We’ve always had good experiences here. We had a bad experience previously at a different Dodge dealership so we went in expecting the same here, back in 2017, but got the opposite. That caused us to buy 3 more cars here. Our salesman, Matin, knows his stuff! Who wants a salesman that doesn’t know anything about the cars/Jeeps? Not us. The finance guys/sales managers/GM’s are just as amazing as Matin. We have always had less than perfect credit but they get us a deal and it’s always a fair deal. We will be back.
James Mario
If you want a good deal don’t go see nobody but Joshua Purdy. He goes above and beyond to make it an easy car buying experience and takes care of you in the great cafe they have lol. Thanks again Purdy 💪🏾
“If you’re looking for a brand new vehicle I can understand coming here. If you’re looking for anything used everything is marked up here by a considerable margin and the quality of vehicles that they’re selling is “”LOW.”” For instance this Honda CRV was selling for good couple thousand over what you would be able to get it for at other locations and I mean full on dealerships not your mom and pop lots.”
Nomey Druskin
Just bought my Rubicon from Alex Coble! It was definitely worth the trip from Fernandina. Alex and the staff was knowledgeable, very professional and helped make this an amazing experience! Thanks for making a car purchase so easy and effortless! I’ll be enjoying my new Jeep for years to come!!!
Bethany Ragsdale
Great dealership. Great experience. I got a great deal. Ben in finance was transparent and fair. None of the BS I usually get in the closing office. Will definitely be back.
Jeffrey Wang
Do not use this dealer! A total waste of my four hours today. They changed the whole deal at the very last minute! They cannot even honor what sales manager said and agreed! Also, check their Yelp review rate. That’s more real. One of worst rated dealers you could find! Go to an AutoNation dealer instead!
Christina Potfay
This is the second time my husband and I have purchased our vehicles from this location and both experiences were phenomenal. This most recent experience fitz and Erick aka (E-Z) really did it for us! They both played a big role in getting us our dream truck for a price we could afford. If you need to be taken care of by people who legitimately care, come pay them a visit! I will be a dodge fan for life, thanks guys!
Amanda Burke
Sold a lemon. The mechanic at this dealership was very aware of the problem he was very familiar with the issue and no solution. Dealership/ sales tried to say they were unaware.Had to return my car 6 days after purchase on a brand new 2021 Jeep Renegade. Start stop switch does not work. Was told they could not repair and would have to wait till possibly next quarter for resolution. Unacceptable! Unsafe! So we had to cancel the loan and return the car and receive my down payment back. Jeep manufacturer is very aware of issue and has yet to find a solution. You can Google it and see that it is a problem. Has been a problem for many years. The manager Garrett and car lot claim they did not know anything about it. I am very frustrated as you can imagine purchasing a new car and having it break on the 6th day. I feel all customers should be aware.
Grace Vanlandingham
We had the best experience here! My teenage daughter got her first car! Joshua made it happen! Single mom with low credit and daughter with no credit. It was a miracle! 😊🤪 we will be back!
Esther Hagler
Justin “Fitz” and Ben with Jacksonville Chrysler Jeep Dodge made our car buying experience absolutely easy, efficient and a total breeze. Fitz saw I was in the market for a new vehicle and reached out by phone. From then on, he kept in contact with me through texts and phone to make sure he was putting us into the best vehicle possible. Even after I changed my mind several times on options and even vehicle, he never made me feel as though it inconvenienced him at all. He worked hard to find exactly what I wanted and then along with Ben in finance they were actually able to get me into a brand new Chrysler Voyager instead of a used vehicle like I was expecting. Normally I dread the finance department because it usually takes quite a while to work all the numbers, but Ben streamlined the whole thing and we were literally in his office for no more than 30 minutes. He is a pro at his job and it shows. If you’re in the market for a new (or used) vehicle, head down to Jacksonville Chrysler Jeep Dodge and ask for Fitz (Justin Fitzpatrick) and Ben….you won’t regret it!
Austin Parker
Great dealership with very friendly staff! Cannot recommend enough to anyone in the market. So far I have purchased 2 vehicles here and have had nothing but AMAZING experiences!
Pete Sharman
Called and placed an offer on a truck verbalizing I was ready to buy, no trade in, cash deal. Salesman ,Hasib, said he would present the offer and call me right back. Heard nothing from him until the next morning via an email with a video of the truck showing how good of condition it was in and a message that they were working on the numbers. Nothing for another hour. Then an email saying the truck just sold! THE PLACE IS DEFINITELY A THIRD RATE USED CAR LOT NOT TO BE TRUSTED!!!
Ms. Whitsell’s Class
Thank you for the AMAZING experience for the third time buying a vehicle at JCJRD Arlington and Jeff Villatoro! Jeff and all of the staff including Vlad Adunts have such an incredible attention to detail, go above and beyond to make sure our needs are met, and professional customer service. Thank you all so much and we love our Jeep Compass!
Tom Black
Martin, our salesman, was super easy to work with. The whole buying experience was very straight forward. I told Martin I didn’t like the back and forth stuff and if we just came up with fair prices for my trade plus for the new truck, I’d be happy. Thats exactly what they did. So far I am very pleased.
Doug Brooks
Great dealing with Benjamin Mitts if you want a no hassle no pressure experience. Helped my grandfather and I pick out exactly what we wanted and was able to get us a better deal than expected.
Sierra Keeley
Joshua Purdy is a great salesman! He really made my first time buying experience super great! Highly recommend!!!!!
Walter Statkus
Jeff Villatoro, always in time, always going the extra mile to make a deal work. Happy to refer Jeff to all family, friends and neighbors!
Brian Robinson
Joshua Purdy was very Professional and Helpful I will recommend anyone to insure his service while looking for a vehicle
Andrea Kinsman
I’d leave zero stars if I could! Their customer service is absolutely terrible. Bought a used truck and am absolutely regretting it. I love the truck but I am thoroughly disappointed in how I have been treated by their used car team. I will NEVER shop here again, nor will I ever be recommending this dealership!
Kelvin Blackshear
Joshua Predy was my salesman. I just want to say how much of great experience it was to do business with Joshua on purchasing my vechile. I’ll be looking forward to business with Mr. Joshua on my next purchase in the future. Preciate the whole team pulling together.
Rosalia Rodriguez
They have the Worst customer service And the service department! I have been going back and forth with them trying to get some work done to my vehicle for 4 months! They don’t return your calls or messages or keep you updated about anything. I spoke to 3 different managers and nobody did anything to help me. Don’t waste your time going to this dealership.
Scottie Anderson
What an amazing experience I had early this morning being greeted by Lisa Lewis in the service department. Very friendly, professional, caring, and understanding with my repair needed. She gave a first-class example of customer service at its best. I really appreciate her efforts in this making me feel comfortable leaving my vehicle there to be repaired today. Thank you to the entire dealership team for being so top-notch. Grateful, Richard Scottie Anderson
Cory J L-F
I finally got my JEEP! 🤗 COVID-19 made my car shopping experience difficult, to say the least. Everything in my physical locality was out stock with poor incentives. When you know exactly what you want and have a target budget, that can be tough. I called around tirelessly for months. Calling here was my LAST call. Initially, Francis heard exactly what I was after, found one in stock (yippee!) and we discussed that target budget. Incentives were WAAAAAY better than where I was originally shopping. German was able to send a video and photos of the vehicle since I couldn’t see it in person. Once deciding this was the one, German delivered this beautiful baby TO ME! 🙀 Let me just say it was NOT and easy delivery, but they/he DID IT, and quick. Once the car made it, German was sure to go over every feature of the Jeep with a fine toothed comb. The car was carefully wiped of any debris from travel and looked immaculate. Both Francis and German were so kind and personable through this whole process and I recommend them and this dealership to anyone wanting a Jeep! 😁 THANK YOU!
Mellissa Plymel
Fitzy was an awesome salesman very attentive and helpful if we asked a question he was knew the answer and if he didn’t he quickly found the answer all around great experience with him and our finance manager Ben thank you both for your hard work and attention to our wants and needs
Nancy Zimmerman
As easy as buying a car could be. Matin & Vlad were great to work with.
Chanel Hill
Patrick was perfect. He made a stressful and unexpected car buying situation very easy for me. Much appreciated
Glenn Stahl
Recently we upgraded vehicles from a small convertible to a large pickup at Jax Chrysler Jeep Dodge Ram/ Arlington on. I was losing patience with the dealership, at another location. I was trying to do this without an in store visit. I was getting a new person every time I got a callback from the dealer. That is when the Manager at the Arlington location asked Jeffrey Villatoro to work with me. Jeffrey is great to work with. He calmed me down and explained his pricing with a spreadsheet sent to me via email. After coming to agreement on price I said I would be in tomorrow to sign papers. Jeffrey then offered to bring the vehicle to us from Arlington to St Johns County. He was here right on time with the new Ram and went over all the features of the Ram Limited. We signed the papers in the garage and Jeffrey drove our trade back to the dealership. I have texted him twice as I forgot how a couple of the options worked. Jeffrey made buying a vehicle a positive experience. Thank You, Glenn Stahl
jimbo xans
Sean o and Ben from financing did great. Awesome service and good price
William Smith
5 stars! Great people that are willing to help you out. Ben Mitts goes the extra mile to make sure you get the best possible financing deal.
Sweet B
The best car dealership ever, My salesman Matin was great 😊 very kind and professional he promised and delivered I will recommend everyone to go to them. I never had excellent service like this before at a car dealership came in at 9, was out by 10:30 with my brand new car 🚘 😎😊
George English
Phyllis Jenne. Was fabulous. She was as professional as she was carrying about the service. The greeter, Mrs Btitany was great. She practically talked me into buying the Red HellaCat sitting lon the show Floor. She was very kind and warm an most of all very welcoming to All the customers unlike I’ve seen in the pass, since I’ve purchased my 2020 Ram.
Jamal Trotter
Joshua Purdy is a very knowledgeable young man he help my lil brother find the right car for him it was his first vehicle purchase and Purdy man sure he got him in a car he needed not just the car he wanted Thank you Joshua for your outstanding help
Twitchy Gang
Had the best experience ever at Chrysler Jeep Dodge Arlington, all thanks to my dude Joshua. Had all the paperwork ready for me to sign when he came and delivered the vehicle to me! What more do you want!!!
Sarah Maddox
My daughter’s Salesman AJ was very knowledgeable and helpful, engaging and friendly. We could see he cared for her to make the right decision for her! Thank you!
Alex Vargas
Great experience buying my new Jeep. Patrick made this experience very easy and helped me find exactly what I wanted.
Eddy Villatoro
Jeffrey helped me bought ur Gladiator. It was simple and quick. Wasn’t there all day.
Tyler Lineberry
Jason is the goat! Always speedy and gets the specs you ask for when it comes to a specific alignment. The only person I always reccomend for alignments in Jax. Thanks again Jason! 👍
Tracy Oliver
Andrew was the absolute best salesman!! He was very knowledgeable!! After visiting several dealerships today, we chose Arlington CDJ only because of Andrew!!!
Kai Johnson
I have a local small business and this dealership offered to help me grow my business credit. I signed paperwork as a personal guarantor for the business and provided all of my business information but, the dealership switched everything to my personal information without notifying me. On several occasions they agreed to fix it but never did. I requested copies of my paperwork and it took them THREE weeks to get me the copies of my file and the personal guarantor letter was missing all of a sudden. They had access to view it while I was at the dealership but wouldn’t provide a copy previously. This is not a business I would recommend to anyone especially military affiliated or small business owners. They use high pressure sales tactics and provide misleading information to get you in a vehicle contract. Im most disappointed in the lack of integrity to do what is right by this dealership, especially when they admit they were wrong. It matters where you spend your hard earned money, don’t risk it here.
Christine Hamilton
5 STARS & EXCELLENT!. A special shout out goes to my salesperson, CHARLES BROWNELL and the Sales Manager ERIC GROVNER. These gentlemen ANSWERED ALL OF MY QUESTIONS regarding factory options, provided full disclosure of dents and dings via pictures and sent me videos of the car. I flew from California and back in one day to test drive and purchase my Audi RS5 convertible. Prior to my arrival, the dealer and I AGREED ON ALL THE PRICE and financing BEFORE I made flight plans. They helped arrange and obtain best price for shipping the car to California. They picked me up at the airport in the car which I got to test drive back to the dealership. They permitted me to take the car to the Audi dealership down the street to have the car inspected. We then reached a fair agreement regarding a necessary repair. While I waited as they finalized my paperwork, they offered me cold water and a southern style lunch of fried chicken, collard greens and all the fixins’. Then, they hurried to complete all the paperwork and rushed me back to the airport in time for my flight back to California, all in a matter of a few hours. This dealership functioned as a tightly connected team and all worked together to make my deal come together the way I needed it to. I HIGHLY RECOMMEND this dealership and WOULD DEFINITELY BUY ANOTHER VEHICLE FROM THEM! KEEP UP THE GOOD WORK and THANK YOU for your PROFESSIONALISM!
I think his name was Purdy he’s a great salesman 🙌🏾
Michael Davis
Aj Chrysler Dodge Ram of Arlington he has great costumer service he works with u on anything u can afford very patient and glad we had him as our sell representative
I bought my new dodge charger gt and AJ was my salesma n I would recommend asking for him. He has great customer service and very personable .
Riley O’Brien
Joshua Purdy is the best salesman ever! Treated me right through out the entire sale.
Jason Washam
Just had the easiest auto purchase of all time. The whole staff was comfortable to work with and not pushy at all. Do yourself a favor and ask for Sonny! He will do whatever it takes to put you in the perfect vehicle.
J Shizzle
Let me start by saying my salesman Joshua Purdy and the Finance Manager Ben Mitts made this buying experience the best I’ve ever had, and this comes from someone who buys a lot of cars. Let me start with Joshua. From my first inquiry, his response time to all my questions my almost instantaneous. I asked for pictures and within minutes I had them. I asked for a summary of the rebates and the fees and he gave me the price out the door with a breakdown of all fees. Everything went so smoothly, I drove 2 hours to Jacksonville with my wife to pick up the car the same day (which I have never done). When we got there, the car was finishing up in detail and we looked around the showroom. On a side note, for all the car people out there, I never saw such a great collection of SRT and Jeep products in any showroom. Moving on to finance, Ben Mitts was great. He was able to beat the rates of my bank and had us out the door very quickly because he knew we had a long drive ahead of us. With the help and research of the finance team, Ben was also able to give me an additional rebate that I qualified for because it was available in my area. What a great experience! I’ll drive back there for another car for my son when the time is right. Thanks Jacksonville CJDR for having such a great team, with a special thanks to Joshua and Ben!!!!
Paola Guerrero
I couldn’t be happier with the help I received and how they obtained the best financial option for me saving a lot of money. Thanks Vlad for the best service ever!!
Erika Henry
Terrible customer service. My jeep has been there over 48 hours it is undrivable but no one has contacted me in two days to give me a status of my car or to provide a loaner. Even worse no one returns my phone calls. So I have been without my car for two days and have zero information on what is going on, when I call the service desk they say they can only make appointments. Its unacceptable to leave someone without a car because at only 8,000 miles my transmission gets stuck.
joseph jenkins
Always loving the experience in coming to Dodge.Staff is always giving a 150%.Alex Coble is an amazing salemans and with the rest of the team giving what I want and making buying Vehicle so easy…thanks!
Lisa Smiley
Great service! Nicholas was very friendly and proficient.
Sekeena Marsh
Always a great experience here. I travel across town just to go to this dealership.
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