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Jacobs Mitsubishi in New Port Richey, FL

Overall Rating 4.6 out of 5
262 Reviews   Write a Review
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Mitsubishi Dealer

6901 US-19, New Port Richey, FL 34652, United States
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Company description

Jacobs Mitsubishi: New & Used Car Dealer in New Port Richey, FL

Our Mitsubishi auto dealership welcomes Tampa, Florida, area motorists to explore our new and used cars for sale. We also offer top-quality auto service.

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All reviews:

Myles Parris
This was the best car buying experience I have ever had. Their prices are amazing and the customer service was spot on! The staff was very easy to deal with and professional, you would not find a pushy salesmen at this dealership. The vehicle was exactly as described, no hard sell, no pushy tactics, it was a fantastic experience overall. I will definitely buy again from them when I decide to upgrade. The sales person I dealt with was Andrew and working with him on this buy was enjoyable, he answered all my questions and he was extremely knowledgeable on the vehicle. He made the experience as seamless and easy as possible! No pressure and very honest with me. Many thanks to you and your team!
Kalanamonea Hicks Graham
My experience at Jacobs Mitsubishi Dealership was wonderful. I did not leave in the car I originally planned on but Jeremy and Brandon worked hard to find the vehicle that fit just right! I really appreciate them for taking the time to work with me and get me into a new car so I can finally take my son places and just enjoy life without any hassles. Thank you Brandon and Jeremy ! You guys make Jacobs Mitsubishi feel more like a friendly environment rather than just business! I highly recommend going to this dealership!
Justin Deist
I have to say… This dealership is doing everything right! Juan was absolutely amazing and very helpful and made buying my new car a breeze! Probably the best experience I have ever had a car dealership. Troy was also great and was very helpful and knowledgeable. I won’t ever buy a car elsewhere ever again! Highly recommend
Alex F
Found the Audi I wanted at Jacobs Mitsubishi. The entire transaction was done from my home in Michigan. Pavel was the salesman and worked with me throughout the sale. Honest and professional, he personally would go and check on the car or take extra pictures whenever I had a question. Financing through them was a complete breeze with competitive rates. Flew down to take possession and drive it off the lot. Audi was cleaner than expected. Pavel knew exactly how to take care of an out of town buyer and made the experience perfect. Never had a worry about buying the Audi without actually seeing it in person first.
Lisa Luker
Thank you to Duane and Troy for helping us find the perfect truck to tow an RV. With so many options to select from, it was great to not have to deal with the typical car salesman pressure. We did not experience that here. The vehicle descriptions on the website are very informative and accurate with current inventory. Duane, our salesman, was very helpful, patient and accommodating. We kept going back over a few days before we decided which truck to go with. Once we finally made our decision, Duane was able to start the buying process before we got there which made things move quickly. Troy, in finance, was friendly and knowledgeable. We will definitely be back in the future when it’s time for our daughter to buy her first car!
Michael McAlpine Sr.
Seems great thus far. Buying a truck. Friendly staff, easy process. Purchased a Nissan Frontier. Wife loves it. Chose Jacob’s Mitsubishi based upon google feed back. Recommend coming here for your next car.
lauren andrews
Great experience. I highly recommend Pete Kelley. I was able to purchase my new car without having to sit at the dealer. Pete did everything remotely for me. He even took me on a virtual test drive. When my car arrived it was everything I expected and more. If you are ready for a new vehicle, call Pete at Jacobs. These guys have an amazing inventory.
Isaias Negron
I came to the dealership and was approached by Juan Gonzalez. Product knowledge was on point on all the vehicles I had questions with. Did some test drives and ultimately was not ready to purchase at that point but in the near future. .Juan Gonzalez is my go to guy. Great asset to your company. thank you Juan.
My experience here was nothing short of amazing. I was after a new outlander. I saw online inventory and drove to the dealership to see the vehicle in person. After browsing a few minutes I was met by Pavel and told him what I wanted to see. He was able to get me quickly into the vehicle for a test drive. Less than 30 minutes later we finalized the initial deal. Paperwork and everything took around 2 hours start to finish. Troy in financing was amazing and finally Pete took the time to explain how the features in my new vehicle worked. Highly recommend Jacobs and will do so for anyone that is in the market for a new vehicle.
Randolph Rome
I found a vehicle on-line and I was contacted by Juan then Jeremy, they were both very helpful and sent me extra photos, we discussed the price and trade in over phone and text as I was on the other side of the State. Troy set up the financing and got us an incredible rate along with a 3/36 warranty. Everyone was helpful professional and really nice. There was no high pressure selling the experience was delightful, and we love our new vehicle. We brought our Golden Retriever George to pick it up, he got a million pats and loved it as much as we did. We will definitely buy our next car with these guys! Awesome 👏
von owens
Great customer service, friendly staff, helpful and insightful information. Brandon Grow hooked me up!! Dude was so patient and cool with the entire process. Made me feel comfortable with my purchase and I would definitely buy another car in the future from him. Thanks bro 🙏🏾
Chan Fran
Was greeted and assisted at the door.. everyone was very informative and helpful. I’m glad I got to work with Pavel would made some great recommendations and helping me get into my new car
Courtney King
I enjoyed my entire experience buying my new car. Drew made everything quick and easy while answering all my questions. As someone who doesn’t know a lot about cars in general it was nice to have someone there to help guide me in the right direction. I would highly recommend Drew if your looking for your next vehicle.
Youli Noa
Excellent customer service and attention. Our sales associate Juan and Desiree was extremely friendly and knowledgeable. No pressure deal that we felt great about. When we took the vehicle home it was waxed and meticulously detailed inside and out. If you are looking for quality vehicles, great prices and long for excellent customer service and attention I recommend Jacobs.
Rory Lewis
We were supporting our parents in purchasing a new car for their retirement years and this dealership was awesome! They were never pushy, aggressive or outright dishonest like some places. In fact they were generous with their time, professional to a fault and openly honest in providing detailed information on the car, the price and the buying process. We partnered with Brandon Grow and I would recommend him to anyone looking for a car and wanting a smooth process from start to finish. We know our parents are just thrilled with their new Outlander! We absolutely hate the car buying experience, however this dealership was a beacon amongst its peers; and it was a pleasure working with them. So much so that at the end we drove two and half hours in the late evening to make it work for everyone. What an adventure!
Aimee Pistey
I just bought a mini from Duane at Jacobs Mitsubishi. From the moment I walked in I felt welcome. The visits were short, and getting my car was quick. No hassle, extremely friendly people. I look forward to the next time I need a car, and would recommend anyone checking them out. I did not leave disappointed.
Mad Woman
Our first POC was Ms. Marte. Very professional and receptive to our expectations. We were very clear about what we were willing to put down and what our monthly payments were to be. Pete was our salesman. Great guy. He was totally about making sure we got what we wanted and worked with us to make sure we got the best deal. It’s all about communication and I have got to say Jacob’s Mitsubishi totally had that across the board. From beginning to end I can’t express how happy we are! Your honesty, your willingness to meet us in our expectations, from beginning to end the best, hands down. Their finance guy went above and beyond. Buying a car takes a minute and these guys made it positive from beginning to end. Thank y’all so much for being so great at what y’all do! Integrity, honesty and value… best customer service! We’ll be back for our upgrade! Thanks
Chrystilyn and Katrina Hurtado
Drew made everything with the experience of buying a car so enjoyable! Usually it’s stressful and overwhelming but Drew answered all my questions! He was so professional and knowledgeable and he really helped me make choices about which vehicle would better suited for me! I would highly recommend Drew if your looking for your next vehicle.
Jessica KAELER
My husband and I pulled in to look at a Jeep. Which we were doing all day and Pavel came out to help us make it happen. He did! Troy the finance man was great also. We are so happy with our purchase! Thank you guys! Great work!
Prince Washington
Have a great experience when I came to the dealer I was referred by a good friend to come over and they will take care of me. Meet Duane and Pavel two of the most wonderful men that I meet. They took care of me , loved my car if you are looking for a car go visit
Ann King
Found a car online that I wanted to take for a test drive but I wasn’t sure how to go about all of that. Called and spoke to Drew and he helped me set up everything. It was super easy and I ended up loving the car so much. He was able to make the purchase really quick and easy along with answering all my questions. If I ever need another car or if someone asks me where I got mine, I will definitely recommend this place and to ask for Drew.
Mike Nexus
I have been dealing with a ton of dealerships lately trying to find someone to finance a truck or car for my dad and our business and Jacobs Mitsubishi is head and shoulders above most places we visited. Pavel is great and Dezirae was very helpful. There were two cars my dad wanted to buy and he ended up buying the car that wasn’t at Jacobs Mitsubishi but it had nothing to do with anything they did wrong. I would definitely shop here again and I’m fact I will be looking for a car for myself in the next 3 months. Thank you 5 Stars
H Carbone
I purchased a vehicle from out of town. The process, team members and transaction was so smooth that I highly recommend using Jacob’s Mitsubishi for your car purchasing needs. Everyone was professional, prompt, excellent attention to details and delivery. Thank you again for such wonderful service!
Dan Moreno
I highly recommend asking for Pavel when you get there he is very knowledgeable and takes pride in his work. He walked me through every step of the car buying experience.
Rob D
Absolutely positive experience! They made a great offer for our trade in. The price for the amazing car we purchased was better than competitors vehicles (Base model with few upgrades) priced the same and ours had more features (Fully Loaded!). Pete and Troy were both Fantastic. They genuinely wanted to make sure we were 💯% satisfied. I am very glad we made the 2&1/2+ hour trip to their dealership. More than worth it!!! I Definitely recommend them if you are in the market for a vehicle. Contact them first. You will be happy that you did.
The Tom
What can I say: fair prices, quality vehicles, staff is all excellent. Happy customer here. I’m sure we will do more business in the future! Special thanks to Jeremy for going above and beyond and Troy for being helpful and very informative. Would recommend.
Jim Ellingham
Jeremy was great. He got me picked up at the airport and shuttled to the dealership. Car was clean and inside waiting for me. They made the experience very nice.
megan izzard
Great customer service! Pavel helped hook us up with a beautiful 2015 Ford Explorer and Troy got us all set up with our loan! They were a wonderful group of guys to do business with.
Jessica Young
Was driving by the dealership and noticed a Jeep out front. Figured I’d just swing in, take a peek and then leave. Pete walked out to check on me, tried to brush him off but he stuck with me, was extremely helpful and explained everything to me, answered all my questions. Couldn’t stay long but I did get his business card. When I come back, I will only ask for Pete. Very friendly, helpful, and patient. Thank you Pete for making my visit delightful.
Stephanie Erwin
Jacobs Mitsubishi made sure that my satisfaction was complete. I love my new Outlander and the price I paid for it. Overall, I am a very happy customer.
Gloria Diaz
It was great! Great customer service. Very friendly people and did a good job on the free car wash.
Kelly Daniels
Great experience working with Pete. Walked in not knowing if I could get a vehicle. Ended getting the perfect vehicle and he made the experience fun and easy. 5 stars all around
Pavel and Troy made my car buying experience an absolute pleasure. Thank you for taking such good care of me.
Once again great customer service! Pavel is the man to see if you want a great car at a great price. Fast, easy, and friendly. High speed low drag.
Erika Leipertz
Andrew was awesome! Great service, clean dealership, and more than willing to go above and beyond. This was a great experience, Drew made things really easy and was ready to get straight down to business.
Ryan Ross
Big thanks to Pete Kelley. Just bought a 74 Corvette. Looks as good as it did the day I was in the showroom floor. Pete helped me get a great deal and made it a great experience. If you’re looking for a car, make sure you get a hold of Pete.
I found Jacobs Mitsubishi to be an exceptionally good dealership. The inventory of high quality previously owned vehicles is immense with autos to satisfy any taste or desire. Their sales consultants are very knowledgeable, people-oriented and reasonable in assisting customers to achieve their goal. If it were up to me I would always look for Jeremy Pohl who stands out as the type of sales consultant that it’s actually a pleasure to work with. Judging from the large amount of customers I saw in the Sales Office I don’t doubt that many of the other sales consultants share the same attributes. Because of their willingness to reasonably negotiate a price acceptable to both parties I wound up buying a vehicle on my first time at their office. although I had only gone to look. I would certainly recommend them to anyone looking for a high quality vehicle and a relaxing sales experience.
Ivan Feliciano
Pete, Troy and the whole team took car of me very well. First time I’ve ever had a 5 star experience with a dealer. Walked out with two cars. Next one will be from here also.
Brian Patterson
Courteous, expedient & friendly staff. Responsive to every question and concern. Definitely would return here for future car needs!
Brando Vuitton
Amazing Car dealership!!! Brandon was great and assisted us very well in buying an Infiniti Q50. Pleasant experience all around.
christopher smith
Our second great experience with this dealership! Patel Zhukov was our salesman and did a phenomenal job getting us the price we needed so that I could get the car of my dreams! Thank you all so much!
Manny Cabrera
Excellent customer service and attention. Our sales associate Jeremy was extremely friendly and knowledgeable. No pressure deal that we felt great about. When we took the vehicle home it was waxed and meticulously detailed inside and out. If you are looking for quality vehicles, great prices and long for excellent customer service and attention I recommend Jacobs.
judson murphy
Great dealership, great family. Honest upfront pricing. A dealership that will work with all your needs
Dustin Whipple
Worked with Pavel to find the right car for my family he was awesome took a lot of his time but he was understanding and very professional. Great experience at Jacob Mitsubishi would recommend to everyone.
Matt Jensen
Simply put: Jeremy is outstanding. He was the reason this was the best dealership experience I’ve ever had. Ever! Thank you.
Cierra Pugmire
What a positive experience! Pavel was an excellent salesman and was able to answer all of my questions in a friendly manner. He found me what I needed quickly and effectively. Will be visiting again!
Tony. C
Just want to say thanks to Pavel at Jacob’s Mitsubishi had a wonderful experience buying a car you made it easy, Very patient With me and communicated well kept me up to date on everything.if you’re in the market for car give Jacob Mitsubishi a call.ask for Pavel Zhukov he’s the best ever!!!
Felicia Dube
Great service today by Brandon & Pete. They really made buying my first car a great and easy process. Looking forward to my new car😄
Allyson Craycraft
Drew is the best! He spent so much time helping me find exactly the right Jeep for me. You can tell he cares about making clients happy, but also making sure they’re getting a quality vehicle. Ask for Drew when you go!
Michael Norwick
Brandon G thank you so much for your help. Best cars around!
Nancy derosa
Just wanna give a shout out to Duane for All his patients with my brother and I today with the purchase of my brothers truck he went above and beyond answering our questions and explaining things over and over when we didn’t understand there was no pressure he was both Professional and courteous it was a pleasure doing business with him and Troy the financial manager also did a great job explaining things to us I would recommend Jacobs Mitsubishi to anyone looking for a vehicle
Maritza Santos
Pavel has amazing knowledge in his product Me and my husband went on the lot to check out a 2019 Audi suv, his professionalism stood out more then any other dealerships me and my husband has ever been to.
Fred Mitchell
Bought a car sight unseen from Pete Kelley. I was amazed how honest, informative, and professional Pete was. Best experience I have had online shopping. Pete makes it easier than Amazon.
Mse Verena
Bought an awesome Tesla. Pavel was very patient and overall a great salesman. Thank you so much.
MIz Ninjahound
Just stopped in to take a look around not really car shopping ran into a salesman named Pavel, very informative, friendly demeanor and a great smile was very helpful and didn’t feel pressured to do anything what a great experience we’ll go back when I’m ready to buy.
Rowdys Dipping
By far THE BEST experience at a dealership that I’ve ever had. I traveled from Jacksonville Florida down here, and did mostly everything over the phone. Once I got here, I test drove the car that I was interested in, spent maybe an hour doing paperwork, and left. Pete with my salesman, was extremely honest, and upfront about everything. He got a deal done that nobody else could. Highly recommend
Kim Meeks
The Jacobs Mitsubishi Team is terrific! My boyfriend (Billy Brooks) and I were looking for a Rapid Blue 2020 Corvette and we wanted it delivered on or before his birthday (August 27th). We wired the money on Monday, August 24th (sight unseen accept pictures displayed on their website) and we had the car on Thursday, August 27th – it was delivered from Port Richey, FL to Paducah, KY. The entire Jacobs Mitsubishi team (salesman – Jeremy Pohl, finance – George Kakakos and General Manager – Ray Sousa) provided us a price for license, taxes, and delivery and handled all the details and paperwork. The car arrived and was even more beautiful than the many pictures we’d seen on the website. Billy was thrilled to get the car of his dreams on his birthday! Thank you for making it all happen so seamlessly. I’d definitely recommend Jacobs Mitsubishi!
Manuel Alimanovic
Great service very happy! Pavel sales man awesome guy!! Very happy with the Veichle highly recommend this dealer ship!!! Thank you again pavel and the rest of you guys.
Jason Morse
Paid for a vehicle in full on the 18th of March 2021 began working w Dustin then he handed me off to Brandon they are closing in 5 min on the 20th of March …they refuse to give me any info on shipper or when it will be here …this is third world sevice sheems shady have copies of all the interaction …still WAITING …THANKs BRANDON and DUSTIN …659pm Mar 20 2021…100% vet……
Janelle Emmons
EXCELLENT place to go and get a car, I had a very small amount for a down payment and they went out of their way to make sure I was approved! I worked with Jeremy and he was excellent with keeping me updated with what was going on. I’m very satisfied with my new 2020 car. Awesome business!
Nicholas Donnelly
My experience at Jacob’s Mitsubishi was great. I was taken care of by salesman Rick Russo. He was a great no pressure salesman. He was honest and upfront & worked with me to get a fair deal on the vehicle I wanted for my daughter. I would definitely recommend him and would come back for another car purchase in the future. Thank You for a great experience. 10/10 recommend Jacob’s Mitsubishi dealer.
Duane was excellent. He went above and beyond on helping us find the right vehicle. After a few different test drives, his customer service didn’t disappoint . A+
Wayne Borden
A rainy cold day to be looking at vehicles. Pavel was ready to spend time going over the car I liked and bought. He was patient as we worked through the purchase. I drove it home. Everyone in the offices that day were ready to complete all the paperwork. It took us quite a while, at no fault of Jacobs.
Jason Muffitt
Pavel zhukov is the best salesman they have hands down, I have bought from him before and will buy from him again!!!
Ron Hensel
My wife and I drove over there from Land O Lakes to look at a used vehicle. The used car facility is clean, organized and the salesperson, Juan, was very prompt and helpful. They had a wide variety of used luxury cars and the two we were interested showed well. We’ll be back.
Melissa Privey
A Huge Thank You From Tom and I To Duane and Pete. We Love Our New Cadillac ATS. Thank You For Your Excellent Service.
Luis Winstead
Had me drive an hour to their location twice claiming they had Model 3 Tesla’s. Once I arrived they tried to sell me on a Model X and a Model S each time because they had no Model 3’s. Shocked to see so many great reviews but be weary as they lack of organization and have now wasted 4 hours of my time total.
Jessica Biggs
I have purchased quite a few cars in my life and this was by far the BEST car buying experience I’ve ever had! I’ve never purchased a car with such ease, this was truly no hassle, no haggle. Jeremy was awesome to work with! Such a nice guy and took care of every detail! We will definitely be back for our next car purchase and we will ask for Jeremy again!
Michele Michele
Jacobs Mitsubishi has a great selection of affordable, clean, low millage, high-end cars that look like they have never been driven! They are priced to sell. They take pride in the cars they sell. You have to see them to believe it. We really enjoyed meeting with Jeremy, he showed us the car we wanted to see and before you know it, we were driving it home! Jeremy helped us with everything we needed, he is very kind and patient! Troy, in finance is awesome too. The whole team was very helpful and friendly. Before you make a decision on a car, take a look at what they have in their showroom, we are glad we did!
Payton Risinger
Wasn’t an outstanding experience but wouldn’t be the worst. Had several add ons slipped under my nose without being clearly informed. Although I did have an issue with my vehicle they were quick to take it in and replace the problem and left me a nice loaner car. Another complaint is I was promised lower monthly payments but that was blown off and I was told I needed to figure it out myself. This is a typical dealer with nice vehicles just some slight shady work that if kinked out would make this place awesome. Just be smart and cautious when purchasing
Victoria Paver
Place is nice and clean. Pavel helped me and was great. Very nice and professional. Cute too 🙃
Stephanie Bell
Rick R was an awesome salesman. Very nice and Very informative. Made a stressful situation for me a lot easier. The sales manage Renee M was amazing helping me find the best deal. Rick and Renee went out of their way for me today and I just would like to SAY THANK YOU!
Jen Watkins
Drew is great to work with, very knowledgeable about all the different brands of vehicles they have
D Campen
“I want to say my salesman “”Duane”” was most helpful in getting me a vehicle and made my experience at a car dealership the best I ever had..Hopefully his bosses appreciate the type if employee they have.. W.Campen”
Kim Van Kramer
We had a really good experience with Jeremy to purchase a sports car at Jacobs Mitsubishi recently. Polite, easy going, and informative, he made us feel comfortable with the purchase. In addition, he made the financing as easy and efficient as possible. We drove away with the car in just a couple hours thinking how much dealerships and the car industry has changed to actually make a car purchase pleasant.
Brian Gutierrez
Pete and Dez did a great job to help me purchase my vehicle. They did a wonderful job with the pricing and explaining everything to us. I would definitely recommend you guys to see Dez or Pete. They also provided outstanding customer service.
Norman Malcosky
Great folks. Car was excellent and is like new. Pavel treated us with special attention. thanks
Winfield Huang
I had correspondence w/ Pete over at the dealership prior to my physical visit. We were able to prepare a majority of the things needed online. So I would reduce the amount of time spent at the dealership. I went there to test drive the vehicle and he was helpful in every way. We settled the final details after the test drive and after signing the papers, I was on my way w/ a new car. One thing is that the vehicle was advertised w/ certain floor mats that weren’t with the vehicle. So he had them ordered and will be arriving this week. I’ll update the view if my opinion changes after that. Overall, I think Pete was very professional, helpful and informative. Would definitely recommend seeing him and the others there if you’re in the market for a new/used vehicle.
Dee Barton
Great customer service! Pavel is a great salesman, very patient and kind. I highly recommend!
Alex Leigh
Jeremy was outstanding to work with – a true gentleman and scholar. Great experience. Thanks!
I had an amazing experience buying my car from Jacobs Mitsubishi. Everything went smoothly from beginning to end. First class service from the salesman all the way to the finance manager, Troy White. He handled all of the dreaded paperwork and made it a lot less stressful. I encourage anyone looking for a quality used car to go to Jacobs Mitsubishi …..You won’t regret it!
Roberto Arana
They advertise on their website the 2020 Mitsubishi outlander se for $19,990 final price and when I was talking they raised the price to $29,990 I told them about the $19,990 and they say that was if I qualify for incentives wich don’t say nowhere in there page the lady proceeds to tell me that the price is $29,990 and shut me off no one from the dealer has try to contact me even i send messages about the false advertise
joe grant
Make it six stars. Got the best deal from Pete Kelley. We found the perfect car, and within two hours we were on our way home. Pete made the time fly, funny charming, and most importantly he listened to our needs. We could not be happier. Best car experience we have had.
Ayme Diaz
They offer the best service and great car units. It’s an experience I definitely recommend to the rest of the public
Christine Allyn
Honestly refreshing. Received straight up honest answers, informed on what we need and no time wasted. Todd made this the quickest, fastest and easy purchase ever. A simple transaction and had a fun time. Thanks Todd for your straight forward approach. Love our new BMW!
Robb Leblanc
Renee, Brandon, and George were outstanding. Although in the end they didn’t have the exact vehicle that I wanted they were true professionals. Would highly recommend them to anyone looking for a vehicle and wants quality service.
Ervin Luis Hechavarria
Buying a car with your mother in-law can be a stressful mind field to navigate but Jeremy was a stellar sales professional that made it very comfortable and easy. No high pressure situation AT ALL. The entire transaction with Jeremy and Todd was laid back, cordial and honest. Now if dealing with my mother in-law could ever be as easy…. At least she is happy!!
Michael Bumgardner
Great salesman, very straight forward, I enjoyed working with him
Kayla Lacerte
I had a great experience with Jacobs Mitsubishi, I was a first time buyer and Jeremy and Troy did an amazing job helping me get a great and affordable car! They go above and beyond to make sure you get everything you want and are very informative as well!
alexandra arbaiza
My experience at Jacob’s Mitsubishi was amazing. I was taken care of by salesman Rick Russo. He was such a great and genuine salesman towards me and my parents. I admired his honesty and hard work when it came to taking care of me and exactly what I wanted in a car. I was able to have such a great experience purchasing my first car which was my dream car at Jacob’s Mitsubishi Dealer. Definitely recommend and will be back for any other car purchases that my family and I will consider buying again. I also had the pleasure of meeting and speaking to the manager Troy White. He definitely represents how well they run their business with how kind and honest he was towards me and my family. Thank You so much for a great experience and making the day I dreamed of getting my first car a reality. 10/10 recommend Jacob’s Mitsubishi dealer. They genuinely care about you and feeling that way was important for us.
jackie gallagher
Pavel was great to work with! Great dealership & loved the wide variety of vehicles
Jeanne Hanson
Brandon gave us great service and was vvery attentive to our needs on our purchase.
Port Richey Florida
I had a horrible time. I had Drew and literally I wanted to walk away as soon as he told me I was giving him mixed messages which made me upset. I was just trying to find the right car. I wasn’t even sure I could get approved so I was trying to be flexible when he offered me a black Chrysler 200 that wouldn’t even worked when I tried to adjust my seat. And he even seemed frustrated when I asked him to show me other options. I liked the white Toyota they had on site but it didn’t have the safety features I wanted. He said he didn’t have any cars on their lot with the safety features I wanted for the price I wanted. So when I asked for his business card he was kinda rude. I ended up at Toyota where I found a great car but I spent a little more than I hoped.
Seth Moorefield
I cannot recommend this dealership, and Jeremy in particular, enough. We bought a used vehicle from out of state, and Jeremy was quick to respond to every question, transparent and honest about everything on the car’s history, and very able to reassure us about the process. Not only that, but he was so knowledgable about the vehicle that he went and took it for a test drive for us, and described how it drove. I would definitely buy another vehicle here!
Gloria Wolfe
Went there with just an intent to browse vehicles and left with a new car. Jeremy P. was very helpful, not pushy, and made sure to stay within our respected financial boundaries. I loved how we were not preasured by any one there and that they took the time to work with us to ensure we got the car we wanted within a price we could afford! They also are taking time out to make sure that post purchase we enjoy the car and it meets our expectations. Thank you for going above and beyond to make the catlr buying experience stress free and very pleasant from start to finish.
Kevin Shepherd
Highly recommended great service and Pavel was the best salesmen thank you I love my Viper
Terry Williams
It was an awesome experience! Excellent customer service and they suited all of my needs. I had questions they had all the answers. I spoke to Samantha Mutter for the most part and she got everything done that needed to be done. She was very honest. She knew what she was talking about. I highly recommend speaking to her if you need answers, the truth, and a car!
Robb E
Drew is the man. Bought a 911 from many miles away. He was on point and very easy to deal with. He made the deal happen, even when I was sure it wasn’t going to. He is to be trusted and a very hard worker.. Thanks for everything!
Darlene Pickett
I had a great experience with Jeremy and Drew. They were proactive, ready to answer questions…. worked with their team to get the deal done so I could drive home my dream car the same day. I highly recommend them !
Terri Pugmire
Pavel is fabulous! Wouldn’t buy from anyone else. He is knowledgeable and honest.
Paula G
It was a pleasure working with Jeremy, who made me feel comfortable and listened to understand what my needs are. He also wasn’t pushy or dismissive like some men are with female shoppers. He is genuine and values his clients, their business, and also their time. Very pleased: a breath of fresh air in this industry. Great experience, thank you Jacobs team!
Irma Garcia
Good experience with Jacobs Mitsubishi! Thanks to Juan Gonzalez 100% recomended
fresh fresh
Horrible don’t buy from here you will be disappointed. I repeat horrible dealership
Andrea Arcarola
Best cars around! Brandon Grow was super helpful, and found the perfect car for me!! Thank you so much Brandon!
Steven Wolf
Found a car listed on EBay by Jacobs in FL. Being located in MA, I was unable to see the car in person. Jeremy was very helpful and made me feel at ease with buying a used car “sight unseen”. I ended up buying the car on a Saturday and having it shipped to my house outside of Boston (Jeremy helped arrange that). Renee and her colleague in financing really helped get the paperwork and loan documents in order so I was able to enjoy the car the following Sunday (8 days from purchase). I’m very pleased with my decision and experience and would recommend getting great service from Jeremy and Renee.
Reynaldo Alamo
Dezirae and Pete were very helpful and provided great service! I recommend them both because they are very friendly and professional.
Tony Kellis
Todd is an amazing salesman!!!! Walked in and was straight forward and honest from the beginning. His first thing of business was to find out what we wanted and what we wanted to spend. He looked at his inventory and showed us our options. While we did our test drive he had the financials taken care of. NOT once did he try to push us in anyway!!! He is the most honest and straight forward salesman I have ever worked with!! I highly recommend him to anyone and everyone. Glad that we got the opportunity to work with Todd!! And last to add, once we decided on our car, Todd made sure we didn’t wait all day.
Hlopez Videoz
Customer service was impeccable I highly recommend them Drew got me approved in no time😃
Lisa Lagos
Troy was absolutely amazing to work with. He handled our transaction with red carpet service. No pressure, fast and very accommodating. I recommend any and everyone to shop at Jacobs Mitsubishi if the want first class service. I also want to recognize George, Renee and Jeff. They all treated me as a valued customer!!
Richard Muga
Great experience with them as an entirety. My grandson Rick Russo did an impeccable job accompanied by Ray, Renee and Jeff. Thank you for taking great care of us! Also, we are very happy with our new Mitsubishi. As suggested by Rick, it provides a great, economical and safe ride. We will recommend Jacobs to others. RDM
Kevin Douglas
Andrew was courteous and friendly. Worked hard to make sure that I understood the process a and was satisfied.
Michael Plourde
Great experience here! They treat you like family. Loved working with Dezirae and Pete. Will recommend to friends and family 🙂
Edgy Neko
Amazing customer service, good prices and very patient salesmen’s, did not feel pressured when buying my first car. Would recommend other people to go buy a car from this dealership.
Veronica Browne
Was sketchy about buying a car online but everything went smoothly. Filled out application online, emailed everything they needed. Pete drove my car to car to my house. Completely contactless and so easy. Thank you for helping my family stay safe.
Tim Marler
My wife and I had a great experience with salesman, Luis Borrero. He was very helpful with us getting the vehicle we were looking for and at a GREAT price. We are forever grateful.
Josh Funderburk
Jeremy was extremely helpful and quick to answer any question or concern my wife and I had! We were in a rush and he was helpful in expediting the buying process. We were very pleased.
Aracely Sanchez
Juan Gonzales was such an amazing help when helping my grandpa Guillermo finding a car definitely recommend working with Juan Gonzales !!!!
James Fontes
Juan and Troy made the process so simple and enjoyable. I really appreciate the way you two conducted business! Very friendly, professional, overall great experience.
Charlene Hopsinger
I can’t say enough how pleased I am with Pete Kelly and the whole Jacobs Mitsubishi team. Pete went out of his way to make me feel welcome. I don’t have good credit but Pete was able to get me in a brand new Mitsubishi. I am so glad I went to JACOBS and trusted Pete.
Lance Ellis
Highly suggest going to see Andrew Mizwa over here. He is very knowledgeable about his product and quite easy to work with!
Michelle Hines
Great customer service from sales to finance! We purchased a 2020 Mitsubishi Outlander Sport yesterday and could not have been more pleased with their service! Rick Russo is a great sales guy! He was very patient and worked with me for several days over the phone on different options for what we were looking for prior to us going into the dealership. We will definitely come back for our next purchase. Thanks again!!!
Ace’s Wild Transport LLC
“What a great experience we had at Jacob’s Mitsubishi. Starting with the call we received from Drew the day we were looking for a Dodge Ram 3500. There car establishment just happen to have one on the lot and it was exactly what we were looking for. Made the appointment with Drew for the following day for we had to travel a distance to get there. Drew followed up the morning of the appointment to make sure we were coming. Drew met us at the door with a smile and a handshake and said “”welcome I have the truck waiting for you, let’s go take a look and a drive”” No pressure was felt, and Drew gave us as much time as needed to discuss what we wanted to do. From start to finish we felt very welcome, Troy in Finance made it a breeze to complete the documents required to allow us to take our new addition home. Thank you Drew and Troy for a great experience of purchasing our Dodge. A GREAT PLACE TO PURCHASE A PRE OWNED VEHICLE!!”
Went into this place looking for a 4×4 that screams liberty to all law abiding citizens. Although I couldn’t find miss america, Pavel was helpful with knowing what I was looking for and took my number down to help keep an eye out for ol’ Red White and Blue. Will be back.
Michael Arcarola
Place is great! Go see Brandon he’s awesome
Matt Kristler
Rick and Troy and everyone there were great! The people and great prices there are why I drove 200 mi just to pick up the Q60 which was also immaculate! Great buying experience.
Anna Anguita
We had a great experience with Rick Russo. He took his time, he is professional and explained everything detail by detail. Very patient and courteous. I will highly recommend everyone I can to see Rick at Jacobs Mitsubishi. God bless!
Gary S
I couldn’t be happier with not only the vehicle I bought but also the financing and entire totality of the transaction. Many thanks go to the Jacobs team, especially my sales people Jeremy & Brandon!! Jacobs in New Port Richey rocks!!
Dasia Samuels
I set an appointment to go and look at a car via email. Everything was confirmed the morning of with Duane. When I got to the dealership I was greeted immediately and was told Duane was out sick, I found that interesting since I had spoken with Duane earlier that morning to confirm my appointment. Juan offered to help me since Duane was out. After being seated in Juan’s office he has informed me that the vehicle was not on the property and out for service and asked if I’d like to come back when the vehicle was back. I asked what the problem was with the vehicle and Juan informed me it had a blown cylinder. All information that could’ve been provided in the multiple confirmation emails I received that morning.
Sherry Smith
I came in to Jacobs Mitsubishi today and was greeted by Todd. He helped me get financed for a new Mitsubishi and was the nicest person I have met in a long time. He took my really bad financial situation and made the impossible happen. He was so down to earth and made me feel like I was important to both him and Jacobs Mitsubishi as a customer. Many places will take someone like me with financial troubles and turn them away and make them feel horrible. Todd was just the opposite. He stayed with me the entire time until I drove off with the new car. He is wonderful and I appreciate everything he did for me. He makes great ghost pepper too!!! I felt like part of their team!!! Thanks Todd and Jacobs Mitsubishi Team!!! Sherry Smith
Tiana Marie
Pete was very helpful throughout the process. Wore a mask the entire time and kept the desk sanitized. He wiped everything down before and after. He made sure the vehicle was detailed and disinfected before and after the test drive. Hands down the best experience. Can’t thank you enough PK
gregory pennton
Down in Florida on business, and saw a beautiful F150 Platinum at Jacobs. I didn’t plan to buy a truck but my salesman Pete Kelley made me an offer I could not refuse. The whole staff was great. Pete made this like a trip to 7/11. I never thought buying my dream truck would be so easy. You have to go see Jacobs Mitsubishi, and make sure you ask for Pete!
Jeff Shardlow
I bought a car through Pete from out of state. The sale was smooth and seamless. I would recommend this dealership to those in the area, or out.
Steve Pugmire
Really had another pleasant and professional experience with Pavel Zhukov.
Diane Noyes
Let me tell you what! I have never had a sales professional that made me feel so comfortable and happy with my experience. Thank you Rick Russo for taking such great care of me. I look forward to sending you as many friends and family as possible!
Mr Dorsett
Great salesperson!!! Brandon is Good to work with
First and foremost, Jeremy was absolutely amazing. Very down to earth no pressure, Jeremy never gave up on my sale and my situation to make the sale. I will say previously I tried somewhere else before Jacobs and they turned me down with no fight instantaneously. Jeremy is a great guy and is very thorough, extremely communicative as well. If I had any questions he answered them, even came in on his day off. I Highly recommend, the Jacobs team and Jeremy for painless auto sales.
Paul Miller
I had good experience with Sammy as a sales person. She took time to test drive and take home so my wife could also test drive car. Whole process was quicker and easier than I have normally experienced. So far very satisfied.
Ariana Arcarola
Brandon grow was super helpful and very knowledgeable
Christopher Tasillo
Jeremy and Floyd did a great job. We came to a mutual fair price. Many high end cars here. A few minor issues with my Mercedes GL 550. These were taken care of in a timely manor. I have them 4 stars because 5 is perfect, well no one is perfect. Jeremy is as close to this as possible. Please ask for Jeremy, for a honest fair deal.
Great dealer and excellent service!! Will recommend it with no doubt.
Eric TheCreator
With Jeremys help I was able to get an amazing vehicle that ive been wanting for a long time! A dream come true! Ive already told family n friends about Jacobs and their great selection. Thnks guys. Sincerely, eric
Tommy Jackson
If you want a specialty/unique vehicle, or even just a car for that matter, definitely go see Jeremy!! He is a true professional, skilled in his craft and very knowledgeable, and an asset to the team. Glad I dealt with him!
Cody Corbit
Wonderful experience, definitely would go back again.
Gustavo Torres
I like to thank Jeremy, for his great skill as a salesman, through his great job done in my personal benefit and my family too, we are very happy and thankful the way he treated us. I will always recommend him and Jacob Mitsubishi as special place to find great deals and satisfaction. Thanks and GOD Bless. Torres Family.
Kim Powell
I visited Jacobs because I’ve always loved the Bentley GT and they’ve had one out front every day on my way to work lately. I made it clear to Dustin I couldn’t afford anything like that but just hoped to maybe sit inside and take a peek. He was kind enough to take a few minutes and show me all around the car pointing out the little touches that make it special. He really made my day. I’d recommend this dealership to anyone.
Afram Seriani
Laura Asanger
We waited for 15 minutes to be helped, and even though every worker there made eye contact with us – we were ignored. Then, when a random person walked in, they were helped right away. Weird. Drove half an hour to look at a $30k Tacoma, and they just missed out on business!
jason roper
So excited for my new truck
Nicholas Jensen
Excellent experience here with Jeremy! He was attentive and professional. We highly recommend doing business here at Jacobs. -NJ
shannon harris
Bought a car from Peter Kelley sight unseen. Pete did an amazing job giving me a virtual tour. I flew down from Indiana and was not disappointed. Pete has my new Acura ready to go. It was even better than I imagined. The whole experience was 5 stars.
Katrina Garcia
Been in the market for a bigger more family friendly car, possibly. Was looking around to see what my options are. Samantha had given me options and really took her time with me. I haven’t really decided what I want to do yet. But when I’m ready, I’ll definitely be coming back to see Samantha!
Staff was very courteous and nice. Working with Sammy was a good experience because she helped me until I was positive and satisfied with my purchase and wasn’t trying to rush me like most salesman. We took our time because Lord knows I was going through it! Thank you Sammy for your hard work yesterday. It’s greatly appreciated!
They entire staff is awesome!! During my recent car search I visited several dealerships. Not all salesman are equal! Drew was able to secure financing (affordable) in record time. Hats of to Duane and Renee for making my purchase pleasant, great folks!! If your in the market for a vehicle PLEASE stop here first!! Their selection is amazing and you’ll be treated with respect the moment you walk in!
Sara V
Todd Widla was amazing! He listened to all of my families needs,didn’t push a sale and helped me find the perfect car! I will never go anywhere else! Ask for Todd and you won’t be disappointed!
Steven Santos
I don’t know what I did wrong. I got them all the info requested, then I never heard back. No approval, no denial, nothing. Guess some business is more important than others.
katherine Wiggins
The staff at Jacobs Mitsubishi are friendly and professional. Pete was my salesperson. He answered all of my questions and was easy to work with. Smells good too! Thank you!
nathan mooney
I bought a car here in February and the process was very easy and my salesman was very personable. My interest rate was somewhat high but that’s because of my lack of credit history even with my good credit rating. There was an issue with the catalytic converters after I bought the car and they replaced both cats for free, which was easily over a $1000 bill.
Rene Dennewitz
Made the right decision by stopping in, Brandon Grow was really friendly, and helpful thank you!!
Cheryl Souder
Go see brandon grow, he can find you the perfect car
Nicole D’Ambra
Panel was professional, friendly and extremely knowledgeable!
Jeff Samson
Mr. Kelley was truly a pleasure to work with. Wife loves her knew car. You’ve earned our business for years to come. Thank you Jacobs Mitsubishi!
Alejandro Caribas
Pleasant time buying used car, our salesman Jay was patient and understanding, we weren’t sure of what we were buying and he patiently took us on around 5 different test drives being knowledgeable about every single aspect and question we threw his way. Ended up buying a Porsche Cayenne for a great deal, the car is all I have ever wished for and more. Will be giving them my future business for sure.
Maylene Roman
Just have to say that Juan G. was the best. Very professional and so informative. They got me my dream truck and with a super low car note. Please see these guys for all your auto needs.. thanks.. see u soon!!
CK Racing
Very Professional Dealer, made purchasing my Golf R from 1200 miles away very easy. Dezirae and Pete were great to work with and kept communication throughout the process. They even helped me get a great deal on shipping. Very happy can’t wait for the car to be delivered.
Ariana Rene
Awesome cars, ask for Brandon Grow, hes super helpful
Ernesha Dexter
They are really awesome. They really work with you and do their job. They didn’t take advantage of me because I was desperate to get a car, they took care of me and my daughter who needed help with a reliable suv and very stylish I may add. I highly recommend them to any and every person! My guardian angels!!!!
Ed Vegerano
Brandon did an Excellent job geat service!
Nick S dot
Jeremy: professional, helpful, really cares. Great guy to work with!
Mikey Monet
Always good an honest business dealing with the people of Jacobs Mitsubishi! From the sales team, to the service department, their services are unparalleled! Customer service is awesome! The service department has really taken good care of me since my purchase! I highly recommend doing this business with this company!
mike lawry
I want to thank the staff at Jacob Mitsubishi for my new purchase 2014 Audi RS7 I love it. Thank you all so much Dustin, Renee, Early and George you Guys and Gals were Awesome!!!
Howard George
I have been searching for the perfect truck for 6 months now. It was all worth the wait. Luckily, I met Pete Kelley at Jacobs Mitsubishi. Pete did an amazing job to help me purchase my dream truck and get a great deal. Pete knew everything about the truck and made the whole process a lot of fun. I highly recommend you go see Pete at Jacobs Mitsubishi for all your vehicle needs. Five stars plus plus plus.
Angel Realm
My initial contact was Dezirae Marte. I told her what I specifically was looking for. This was a Saturday. Monday she followed up with me with what they had. Our Sales consultant was Rick Russo. No hard sales tactics. He was down to earth and so easy to work with. Dezirae followed with us from beginning to end. Which she totally didn’t have to. She followed up with finance to ensure we hit the monthly payment we were willing to take on. Their finance guy took a little longer to hook our deal up, because he was scouting for the best payment and best value. I have to say, amazing experience, all the way through. Perfect on customer service! Perfect on meeting our expectations! Not one time did they come back to us and try to haggle us into something. Truly a fantastic experience! Thanks to the Jacob Mitsubishi staff😊😊
Adeline Rivera
I just want to express my gratitude and thanks to Jeremy, he was amazing and attentive from beginning to end with my car purchase and totally made my experience one I will never forget. I will definitely refer Jeremy to family and friends for their future car purchases. Jeremy I absolutely appreciate all of your help and thanks for making everything so easy, for listening to me and working with me. THANK YOU!!!!
Jacob Leader
Drew helped me get into a 5.0 mustang very quick and easy. Noticed a few issues with the car after a day and they ordered new parts and installed for free without hesitation. They are working hard too to help my wife out. Great people and Drew was not pushy at all. Highly recommend.
Richard Brown
Pete is an outstanding salesman. Answered my numerous phone calls, was always pleasant, kept me in the loop always. It’s not easy finding good help but Jacobs Mitsubishi got it right. Thanks a lot man.
Mark L Woolfson
Excellent service department. Staff are very polite, knowledgeable and thorough.
Kyle Russell
Rick russo and duane treated me like family and we’re absolutely fantastic and helpful with my car buying experience
Alexis Kuchler
Jeremy was wonderful! Answered all of my questions and had me in the car in a very short period of time! Best experience Ive had while purchasing a vehicle! We’ll worth the 3 hour drive there!
Jack Brown
Best cars in town, brandon grow helped me, super professional
Merwin Stapp
The Salesman was Friendly , Courteous and Professional as well as very knowledgeable about the vehicle and helped us into a New vehicle , Ms Marke was instrumental in the Sale and was highly professional and Courteous 👍
Awesome dealership. Brought my 2018 Mitsubishi Outlander Sport here for service and they were very complete on the service kept me informed and hand washed my car as well. Awesome job!!
went looking for a mirage about 30 minutes before closing time, salesman J helped me find a affordable mirage for me and after a test drive he helped me with a good price after negotiating, they all stayed about 45 minutes late to help me finish my purcahse and made sure i was happy with it. couldnt find anymore real honest and friendly salesman than here.
Caleb Guettler
I just recently bought a car here and the service was amazing. Everyone was very helpful especially my salesman Jeremy. Such a great car buying experience!
Jamina Wusik
I was lied to, schemed, and treated rudely upon entering the showroom. I had an appointment and my very first thought was this place is sooooo unprofessional…after waiting 30 minutes I was seen by Dustin, and then Troy, and then the store manager, and then the finance manager. They reassured me that I was making a good decision and it all actually worked out. I would have given a full 5 stars but that initial feeling threw me off. I will only send my family and friends to DUSTIN AND TROY they are the bomb
Justin Capone
Wonderful experience. Sammy made it comfortable and enjoyable and then Troy made the magic happen. Sending family and friends as well as myself next car. Highly recommend.
Les Baker
The whole experience was pleasant and professional. I will certainly continue to have my Outlander serviced at your facility
Ashley Hagmaier
Pete was great! He managed to get us loan for a used car that banks would not normally fiance. We drove 5 hours to get this car and it was definitely worth it! We greatly appreciated the extra effort they put in to help us out.
Jason Ortiz
When these people tell you they are going to work for you and do everything in their power to get you into a vehicle, they mean it. My credit was terrible but they jumped through hoops to help me. No more riding dirty buses to work. I get to enjoy my new car while improving my credit score. Ask for Pete. He had all the paperwork ready before I got there. No funny business. Straight to the point. Thanks man!
Charlie Sydnor
Was satisfied with dealership until a recent turn of events completely changed my mind. CURIOUSLY MY RESPONSE TO THE OWNER OF DEALERSHIP DISAPPEARED FROM THIS REVIEW. MAKES ME WONDER. An issue with vehicle from day one that was never resolved so I changed my original review to reflect that. Attitudes completely changed to resolve my issue which was only one problem. Best I leave it at that. One final comment. DO NOT DEAL WITH TODD IN SALES. HE COULD CARE LESS AFTER YOU PURCHASE A CAR FROM HIM TO FOLLOW UP AFTER THE SALE. Plus unless your credit perfect and buy a higher end car your nobody. Would NEVER recommend Jacob’s Mitsubishi to ANYONE. Another special note Chaz the service manager short on patience on my vehicle issue. STAY AWAY FROM HERE MY RESPONSE TO THE OWNER WAS CURIOUSLY REMOVED
Everyone was so nice knowledgeable and polite and put up with us picky people. Worth the trip go see them !!!!!
Lori Fauser
The professionalism at the dealership is fabulous. Drew our salesman was fabulous. Highly recommend this dealership for you car needs
Victoria Lopez
This place is awesome ! Jeremy Pohl got me into the car of my dreams against all odds. I highly recommend going to him for your future vehicle. 🙂
Lilian Jones
This place was my last resort and I’m so happy I didn’t give up. It should’ve been my first choice. Thank you PK!! It took a little while but he got it done and delivered the car to my door.
Logistics Management Solutions
I just want to thank Dustin and Renee at Jacobs Mitsubishi they did an amazing job getting me in my new Outlander! I love it! I love the the staff there very up front and helpful! Not a typical car dealership… big 👍🏻!!!!
Pamela Truswell
What I really liked is how Jacobs Mitsubishi is taking our safety seriously. They have all types of options for sales and service to help those of us that are social distancing but still want to buy a car or have it serviced. Thanks Jacobs Mitsubishi for making it so easy!
Wendy Luck
Our experience buying our new GR Supra with Jeremy Pohl was a pleasure. He was fair and honest and made our deal easy. I highly recommend Jeremy for your next automobile purchase.
Alex Pagan
Troy and Rick are amazing. My wife and I had a great experience and will refer as many people as I can. Thanks Rick & Troy!
Starr Life
You only want to work with Sammy! She is very smart and actually funny and makes the car buying experience not dreadful and don’t forget to put on your best outfit because she will definitely ask for a picture with you and the car and she even includes herself in the photo free of charge so that you always remember that she helped you pick your perfect car that YOU want to buy and NOT what she wants you to buy. She listens to your wants and neeeds to get you in and out in a hurry.
stephen williams
Andrew Mizwa is the man. He started my deal on a Sunday. Closed it in a couple of days. I am from out of state, the Finance Dept went above and beyond. Thks you Jacobs Mitsubishi.
Joey Clark
Would like to thank the people at Jacob Mitsubishi for their hard work and getting me in the vehicle that I wanted for the price I wanted to pay very good people would recommend them to anyone looking for a very nice used car
David Meyer
Pete was fantastic! Excellent salesman and did everything to get the sale put together
First day that we showed up, it didn’t go well. It could have been a sign and drive kind of deal but the communication between our sales guy and the finance people wasn’t there. As we were leaving, they gave me the numbers I wanted but it was too late. The next day, the GM Ray Sousa texted me when I was at work. I called him on lunch and we spoke about the previous day. After explaining the ordeal in detail, he offered to get me where I wanted to be. He got me a considerably lower payment than I was offered the previous day and my interest rate was lower as well. The experience once the GM had stepped in was fantastic. He was communicative during the entire process. Ray went above and beyond to get my business. We will be returning in the future and will recommend to friends as well.
miava gravelyn
Awesome…great deal and Pete and Troy are incredable….
Mike Drake
They are very quick with getting things done and very knowledgeable about high end cars.
vanessa ramsey
They tried to sell me a vehicle with an engine replacement without telling me. They got caught in the shop when they thought I wasn’t looking and came clean.
Tia B
Dustin was great! I have a compromised immune system and have had to be very careful so I worked with him online to bring the car by my home. Dustin was very friendly, professional, and considerate of my needs. In the end I decided to keep my current vehicle but when I get the itch to trade it again, Jacobs Mitsubishi is the first place I’m looking.
marcus hill
I had a really good time working with Jeremy Pohl. He was very tentative and pleasant. Address all my concerns. I will definitely check with him for my next car purchase.
Steve Deline
Pete Kelly help me find my dream Corvette. Pete was patient knowledgeable and extremely friendly. I had a great experience at this dealership. I will definitely recommend Jacobs to all my friends and family. If you are in the market for a car make sure you ask for Pete. You won’t find the better car buying experience.
Faith Elizabeth
Friendly staff. Nice car selection. Fair pricing. Sammy was able to get me into a car I wasn’t sure about at first due to size But I love it. Got a wonderful price and financing was a breeze. She was patient with my test rides. All cars on the lot were clean, most were labeled with pricing. Cars of all shapes and sizes. I’d love to come here in the future for another vehicle. I highly recommend!!!
G Robinson
Sammy was by far the best salesmen. We worked to get the price of my trade where I wanted to be and love my Maserati. sending my boys here for the rolls royce
Jud Jenings
Brandon grow super helpful
A big thanks to Andrew Mizwa for helping my family out!
Gloria Figueroa
Excellent service by Juan!! Honest seller and very good listener. I recommend Jacobs Mitsubishi if you are looking for a good investment.💪🏻
a/c rhoads
Amazing customer service.
Susy Carter
Excellent buying experience overall with Todd. Extra clean dealership, and no hassle negotiations and test drive. This dealership has a large selection of top of the line cars!
wade bedward
I was there looking at cars and no one came out to even try and show me anything they have that I may be interested in
Brad Levesque
Great experience doing business with Jeremy at Jacobs Mitsubishi. He was able to get me what I wanted for my trade-in and got me into the car that I had be looking for. Excellent service, stress-free atmosohere. Thank you!
Lashonda Jackson
Can’t lie. They called me to tell me i got approved and i though they was lying. i aint never had a car before but we doing big things now. Thank you so much Pete. he was patient and had snacks for me and my kids. couldn’t had done it without you. thank you thank you thank you
Linda Lima
Financing guy Troy White was a breath of fresh air! Very detailed and friendly!! Thanks for the stress free experience!
Dorene Thompson
Mike Q is amazing. He provided the most positive buying experience I have ever had with a dealership. I have bought seven cars from dealers. He is honest and sincere and well informed. For me this was a very costly splurge purchase on a $44,000 Corvette. He was reassuring through the whole process. In a few years we will be in the market for a car with a bag seat for the grandchildren and will return for a vehicle to compliment the Stingray. We drove 240 miles since this was the best most honest deal out there.
Marley Lindt
Pete knew everything about the Tesla. Ludicrous mode was insane on the test drive. Thank you for the experience.
Terrence Dreyer
I have been researching my car for several months and came to Jacobs via an online search. Living in CA and not previously purchasing a vehicle online it was more than a little uneasy. Jeremy Pohl was patiently persistent with follow up, questions, and offers to work together remotely. I was taking my time in the evaluation (3 weeks) and not once did he ever rush the process or apply pressure. He offered to give me a virtual demo on the car via FaceTime. Slowly reviewing the car’s interior and exterior and in a couple of spot going back. He listened and he was forthright with what was doable. After the sale was completed he stayed close until the car arrived today. Thanks Jeremy! There are few professionals that go the extra mile its nice to know I have one in FL. Terry
Mary Aguilar
We purchased a truck that had been in a minor accident and the dealer stated it had been in a minor incident. Once we took it to Jerry Ulm Dodge the car had 38 codes and we have not been able to drive it as it has been in the dealership. The car has all after market parts and none under warranty as it was stated. The car has been to the dealer 5 times in the past 30 days and this dealer Jacobs Mitsubishi won’t do anything! Do not buy any cars here they are a scam and a rip off!!!
Karene Dawes
I wasn’t happy at all with Jacobs Mitsubishi options for sales and service to help those of us that are social distancing but still want to buy. I contacted Jenny about a vehicle I was really interested in. She said it was available, took all my information, and said she would get back to me. I reached out to her several times and only heard back 5 days later when she told me the vehicle got sold that day.
josh hinton
We purchased a fiat from Todd. He got us in it within our budget and made the experience easy. 🙂 Thank you Todd! – Josh
The service I received from Dimitri, Drew & George were absolutely amazing. All three gentlemen are top notch salesmen that followed through on all on my questions concerns. Their follow ups were more then I could ever ask for.. THANKS GUYS
Gregory Babcock
Big thanks to Dezirae in the internet department. It’s rare to come across someone who actually makes you feel like your time is important. Very knowledgeable and attentive. Love the deal I got. Looking for a vehicle? Ask for Dezirae. Your amazement is guaranteed.
TampaRaised DF
Jeremy got me financed in a car when i didnt think anyone could get my financed wit my situation. WOW thanks man!!!!!!!
Evon Rutledge
Jeremy Pohl, was incredible ! He work with me until I was satisfied with the car that I want it. Got a great deal on my car thank you so very much! Will definitely do business with you again !!!!!!
Matthew Martin
Saw Duane Greenidge there . Very helpful , not pushy . stayed in our price range . Very helpful and very knowledgeable. I highly recommend them.
Stephen Embrey
“Spent a week going back and forth with these fools over a measly $14k truck loan. Finance guy “”George”” is lacking to say the least, as well as extremely unprofessional. Needless to say, we took our business elsewhere. I contacted DriveTime at 4 p.m. today. By 4:59 p.m we secured a loan for $20k and have bought a newer truck with a better warranty, a lower APR, and smaller payments. All within an hours time. Save yourself time and aggravation, and take your hard earned cash elsewhere.”
Kristina Haywood
Thank you Troy White and Rick Russo. My bf and I purchased a vehicle today. They are very helpful. Made it very smooth and we didnt spend 12 hrs in dealership. You can tell they enjoy what they do. And commend Mr Russo for walking around in dress clothes in heat index of 125 degrees. Think we should get all of them a golf cart 🙂 with Ac 🙂 .. Thank you again. I freakin love my little scooter poot car 🙂 you guys rock…
kimberly smith
Nice vehicles. That is the only thing I can say nice about this place. They lied to us to get us to drive an hour and half away just to leave upset. The manager wouldn’t even come out to speak to my husband and I. I Wouldn’t never recommend this place to anyone.
Nick M
I received excellent service from Pete
DH 316
“First, let me say I was working 4 simultaneous deals at once looking for the best deal just like anyone else. Gene Rogers & Jon Lloyd were super responsive and attentive and responded to all my questions quickly which is more than I can say for the other dealers. They easily separated themselves as a top contender and never pressured me at all or gave me any classic corny lines from other dealers such as “”my manager is feeling a bit crazy towards the end of the day and is giving you more for your trade”” (actually text I received from another dealer). No gimmick, no games, just straight forward conversations that anyone reading this should appreciate. When all was said and done, they got me a great deal on my new BMW. I was adamant that all the finance paperwork be finalized before I came into the dealership so Jeff Paoli called me direct to confirm everything I had arrange with my financing was exact to the penny and ready to go. Troy White in the Finance Office goes through all the paperwork and warranty and Gap Insurance info without any pressure and I’m in and out with my new BMW within 30 minutes! As a bonus, if you’ve ever wanted to see a Rolls Royce, Aston Martin, Lamborghini, or McLaren on one lot and not have to attend a car show, stop here! I’ll be back for my next ride for sure! -dave Tampa”
Jason Letsinger
This place has it all! I was surprised of the GREAT selection of quality used cars, even luxury! FABIAN and BO did a great job making things work for me, even after I thought it wasn’t going to work. They both went the distance for me to find a lender with an acceptable rate. At one point I was going to leave because I didn’t think the numbers would work, but Bo just kept at it and was able to get me in the vehicle I wanted at a price that worked for me. These guys will do what it takes. Even service after the sale was great. Only reason for four stars is the fact that the actual license plate was sent out the day the temporary plate expired, just so happened that my wife actually got pulled over the next day on the way to work. I understand they have a couple months to send it out, it was just a minor inconvenience. Also, the vehicle could have had little better detail. Other than that, this place is top notch! I will definitely recommend and I plan on returning for my next vehicle. THANKS BO AND FABIAN!!!
Ian Irwin
Would like to give a giant shout out to Andrew, he was very honest and professional got me everything i was looking for. will be sending all my friends and family his way for sure!
Andrew Herman
I visited this lot in December and had the pleasure of working with Sammy, who was professional, responsive and a hard worker without any doubt. In addition to being impressed by Sammy, I found everyone in the sales office to be polite and welcoming. The owner/buyer does a great job of selecting a wide range of used vehicles, including specialty cars difficult to find elsewhere. Ultimately I selected another model not available for sale on the lot, and both Sammy and her Manager were understanding upon their follow-up calls. I would shop here in the future based on my very positive experience from good people. Cheers
Liz Hart
Bait-and-switch pricing. Dishonest advertising. My husband and I called to confirm pricing on a brand new 2020 vehicle. We were advised that we would be eligible for several rebates which would drive the price of the car down to within our budget. We were offered military discount as well as an extra $1,000 for our trade-in vehicles. When we arrived at the dealership to purchase, we were advised that 2020 vehicles are not eligible for any rebates!!! Meanwhile, all these rebates are plastered all over their website for all of the 2020 vehicles!!! I will not be doing business with this dealership. Their sales people offer rebates over the phone and when you show up, they act like you’re stupid for believing their sales rep over the phone.
Danielle gutierrez
Poor customer service, rude management, lack of commitment and communication. Don’t waste your time and money here, or better yet, a headache.
Gary Cannon
Great inventory of cars!!!! Our sales rep Jeremy Pohl was top notch. I recommend him if any one is needing a car. I bought a 2015 Ford Mustang, very nice car. Thanks for everything!!!!!
Christopher Furlong
Pavel was “Over The Top” !!!! Made our buying experience Awesome !!!!
Do not go to this dealership! I responded to an ad they placed for a vehicle within minutes of it being placed. They responded saying that they had just sold the vehicle. (Bait and switch.) I was no longer interested so I asked them to stop contacting me and remove me from any lists. They have since sent six messages continuing to harass me to get me to call them about buying a vehicle from them. I’ve sent two warnings and unsubscribed from their email list and they still send me messages. Do not contact this dealership!
We love our Outlander
Lacourse Knight
Where to start, Let me reneg on my earlier review. I paid the money down and never got to test drive cause it was in service it took 3 days for me to get the car and it was dropped off only to find out it had a prior lein on it. Fast forward to not even 2 months later and there is a slow leak in the valve and wind shield wipers freeze during use. I am told I had a 30 day warranty and now they want 95 and hr. They were great and now have changed I don’t reccomend them to anyone. Since I cant respond to you directly, I have talked to management they wont do anything for me. Im not paying for something that should have been fixed or checked about. Also the issue with the tire was it wasnt on the rim the perfectly so there was a leak and i got it fixed for 30 sonewhere else. Your people cant put on tire correctly. Why would I allow or trust you guys for 95 an hr to work on my vehicle in which was sold with issues?!
art guzman
Great place to buy a Mitsubishi or high end cars. Drew was awesome and very helpful. Thank you for everything.
Susan Kaar
Todd Widla is a great representative for your organization. Very kind, friendly and knowledgeable. Not often you meet an honest sales person. A pleasure to do business with.
Marianne LouBou
Sammy and drew are amazing. very big help with my vehicle purchase. glad i went to jacobs mitsubishi. see sammy or drew for sure!
Brittany Whitmer
With the help of Troy White I was finally able to get my dream car for a steal! Thank you so much JacobsMitsubishi!
Diana Moore
They have an ad that states bad credit, negative equity does not matter come down and they will get you in a car. After days of working with the finance company they came back to me and said that I would have to pay almost $17,000.00 to get into a $14,000 vehicle. So don’t believe the $1 down payment and pay off your negative equity. You will have to pay off the negative equity and if you have any and then pay 50% of the vehicle you are buying. If you have any questions feel free to email me and I will forward you the emails about this.
grumpy ole man
We finance a 2015 ford fusion at Jacobs Mitsubishi and they were great. They gave us the best deal and everything I ask for in the type of car and money we wanted to spend.
Chad Lindsey
Outstanding service. I told Jeremy what I wanted to do and he did exactly I that. Nothing I could do except buy the car.
Maryann Boudreau
Everyone was friendly but it took too long from entry to exit for approval and test drive.
NY Native
I found a quality dealer in Florida I can trust. Very happy with the fantastic service here, thanks to Jeremy!
Krystal Davis
Go see Sammy Lynn I promise you won’t be disappointed!
This dealer gives you false advertising I saw a Toyota tundra 4×4 5.7 L one call my wife and I spoke to him I told him I have to pick up my daughter from work but I’ll be leaving out of my house about 2:30 and I get up there by 3:24 p.m. I asked Juan if the picture is the same truck and he told me yes so for me that’s Force advertising when I got up there wrong truck the bed had an accident and dirty when we got home A lady called and told me they sold the truck and I missed my appointment and that was a lie I told you need to speak to Juan and I went to pay this thing cash so these people put wrong pictures of the wrong cars and when you go up there is a different truck for a different car so I hope the owner of this dealership to please give me a call and to show the salesperson or train them again to sell vehicles with courtesy when I got up then I told Juan Avant this is not the truck he said so he didn’t care so if anything he could give me a call the owner to give me a call and you can ask Juan I got this with my wife and with cash money in my pocket And I hope the owner of this company to see this and to give me a call to ask Juan for my phone number or the lady who call my wife she gots my phone number thank you
Terry Phillips
Bought a truck from Pete Kelley sight unseen. Had the truck shipped to me here in North Carolina. Pete delivered on every promise. He was willing to FaceTime me two or three times, send me some video. The whole process was so simple, and I got an amazing deal. No matter where you are, call Pete for your next car or truck.
Trish Johnson
Floyd Martinez was my sales person.he was very helpful and knowledgeable about the available vehicles and his customer service skills were excellent.i ended up buying a beautiful frontier truck.i came back for a sensor issue and again he promptly waited on me and my issue was resolved immediately.he is an assest to the company.i will refer future customers to him.thank you Floyd Martinez
Claudio Ruiz
First time visiting Jacob’s Mitsubishi and they are great!!! Excellent job!!!
Sislady Sosa
They are a scam don’t go there!!!! I purchase a truck afTer the purchase was made for over $30,000 for a car that’s Illegal and unsafe to drive in the Us they still refuse to di something about ir. This dealership is a total scam 99% of their cars are refurbished from total loss accidents and they sell them like they are lightly used. Horrible service and very unethical.
Jim Johnson
I bought a used Corvette Jacobs Mitsubishi paying asking price sight unseen other then the pictures online. I loved what I saw and was assured the car would be mechanically checked out and would arrive in excellent condition with no known mechanical problems that I wasn’t made aware of and agreed to. Living 5 hours away and being too sick to travel that far they agreed to ship it to me. I was a little hesitant but Dustin my sales person promised that they ship high end cars all over the US with internet sales. Their wouldn’t be any problems. When It arrived on the truck you instantly knew thier was something wrong. It had a bad alternator with the bearing out. It was obvious to anyone from the sound of it. I took the car anyway figuring they were a dealer of their word. Nope they refused to warrenty it as they claim it wasn’t part of the drivetrain. You are kidding right? The flywheel also had an obvious problem with wobbling that was just as obvious if the car had been actually checked like they said. That they agreed to fix that but only if I paid to have it shipped back for them to do the work at there location. Which makes sense now why they offered to warrenty knowing it wasn’t going to come back. Even after paying list price they claimed they already spent to much on your car already. This consisted of replacing a dash switch and the shipping cost of $250.00. All these items would have been fixed no questions asked if I had not already paid for the car upfront and was a contigent of the sale. Instead I got the out of town taillight warrenty instead and wasn’t concerned I was told that I would write this review.
Paul Tychnowitz
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