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Sam Leman Ford in Bloomington, IL

Overall Rating 4.6 out of 5
152 Reviews   Write a Review
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Ford Dealer

1508 Morrissey Dr, Bloomington, IL 61701, United States
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Company description

Sam Leman Ford | New, Used Car Dealer in Bloomington, IL

Make your way to Sam Leman Ford in Bloomington today for quality vehicles, a friendly team, and professional service at every step of the way.

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All reviews:


Mandy McGee
I contacted them after finding a good deal on a 2021 Ford Explorer on their website. I drove an hour and a half and they had it pulled up for me and Kyle was my salesperson. He was very knowledgeable and fun to work with. He put me at ease about trading in and buying a new car! He has been extremely helpful with all of my annoying questions! I love my car! Thank you!
Chrissy Woltz
Adam you Rock…Tyler ur the best and my sweet beautiful young lady Amy the best ever!! I’ve always loved this store now I have another reason. Love my ford sedan couldn’t be happier. Thank you All very much again for going over and beyond for a regular joe. Great team!
Robert Ocytko
Great experience with the team at Sam Leman Ford. They had the best prices in Illinois and the seamless transaction with their sales team was Top Notch. Tom Smith was a pleasure to do business with. He had everything ready and I was in and out with my new 2021 F-150 in under an hour. Big thanks to you guys for the outstanding service and a fantastic customer experience! Highly recommended! 👍🏻
Karen M
Absolutely loved my experience. Everyone at the dealership was very friendly. Our sales person Z was professional and very knowledgeable about my vehicle, it’s features and benefits. It was a no-pressure sale, I truly appreciated that. Z presented the car and let it speak for itself, patiently answering all my many questions. He listened to my concerns and was very interested in making sure my vehicle was right for me, and one I would be happy with. All through the process I felt valued and very much appreciated as a customer. I highly recommend them.
Roger Meeker
I had a great experience with the folks at Sam Leman. Salesman Kyle and Manager Nathaniel both did their best to deal fairly and make sure we had the right vehicle and options. They were happy to stay after hours to finish up the prep and have the truck ready to go. Good folks to deal with.
Claire Kuntz
Came in recently and had the best experience! Jarrod Baxter was extremely helpful and so funny while also making sure all my questions were answered. Highly recommend.
jesus israel salinas garfias
I came here in November 2020 to purchase a new vehicle that i had previously seen online. Everything looked fantastic, I bought the truck and was told that it was in pretty great condition. Fast forward just a few days and the sunroof began leaking and wouldn’t shut correctly. I reached out about the issue and brought it back to the dealership to be looked at. In all, I have had to return to the dealership to fix ongoing issues twice – and the sunroof still leaks. In addition to the sunroof being faulty, the shifter started to stick and made it incredibly difficult to shift gears. The second time I took the truck back, they insisted it was an issue related to the transmission and not covered by the warranty, so I sought out a second opinion. Come to find out it was an easy fix, just had to replace a switch of some sort. I would leave more stars based on our salesman alone, because Kyle was truly a pleasure to work with. He went above and beyond to help me however he could to fix the issue. Ultimately I feel as though I was more or less taken advantage of and this truck has felt more like a burden than a solid investment. I regret giving this dealership my time and money.
Madelaine Wood
Jim is the best! He helped me throughout my car buying process and made it a great experience! Highly recommend 🥳
Amy Purintun
Purchased our new vehicle through Sam Leman Ford. Excellent customer service – JARROD WAS A ROCK STAR!! He answered all my questions – promptly, and patiently. Very good with the details. All of the people (sales, service, finance, title) that we have spoken with have been personable, and willing to go the extra mile. They have earned our trust – we would recommend!!
Chantell Pargo
Aaron was AMAZING!!!! I REALLY APPRECIATE EVERYTHING HE HAVE DONE FOR ME. Im so mad I didn’t get my car through them but soon I will be to see you guys again to join the team. The staff was amazing, my car drives better then it did when I purchased it. Thanks you guys rock
Rachel Osterbur
We recently bought my husband a great used truck. Fred was extremely patient and personal and wonderful with our very bored 7 year old daughter! We will be going back to see him soon for my new vehicle!
Mark Silva
On arrival, the dealership was prepared for my arrival, vehicle close by, and ready for test driving. Although my initial contact as busy, Jim stepped up very soon after my arrival. He was pleasant, personable and knowledgeable. He and the dealer made the experience enjoyable with very quick responses during negotiation, quickly moving through the paperwork and getting me out the door with my new vehicle. Overall, one of the best car buying experiences in my 35 years of purchasing vehicles.
Nicholas Nielson
“Overall, We had a good experience at Sam Leman. We purchased a Ford F-150 that I am happy with. Mark Lister treated us well and was sensitive to our time as we had a 2 year old and a pregnant wife. The truck we were interested in ended up being at a different Sam leman location. At that point, we had to jump through several hoops to make sure that Mark would get the sale. The pressure was on because the location that actually had the truck had somebody that wanted to see it. I was told that they were fighting to hold on to the truck. maybe this was just a sales tactic, maybe not, Either way. The consumer shouldn’t need to worry about who gets the sale. The dealerships shouldn’t have to compete against each other when they are the same company. The buyer has enough stress as it is. Also with bigger companies, you don’t sit down with your salesman and work out “”the deal”” there is a financial guy or team that does the final sale. This makes the process longer for the buyer because there is always a lot of back and forth: “”Let me go talk to them and see what I can do for you”” because there is a third party, I think it makes it harder to get the deal you are hoping for. That being said, Tyler, (the financial guy) was very nice. He asked about warranties and things but wasn’t too pushy. We are happy with our truck and the employees were nice, just be aware that this is run like a big dealership.”
MALG Casada
This was the best car buying experience I have had. It was easy no haggling and no pressure. I would buy from them again. I worked with Mark Lister and he was great! Tyler was extremely helpful and Zach got us in and out. Truly painless!!!
Jamie Esparza
I have now purchased two vehicles from here and plan to continue to do business with them. I have always had a good experience while there. The staff is friendly and willing to help any way that they can. I have never felt over pressured or coerced into making a purchase or doing it in a different way than I wanted to have done.
Jesus Santoy
Purchased my new vehicle through Sam Leman Ford and had a great experience. Salesman Mark Lister was easy to work with and made sure I went home happy in my new vehicle. Highly recommend.
Angela Baize
Jarrod Baxter was the absolute best. He listened to my wants and needs and got me the perfect vehicle. He was very patient and kind and I would recommend him to absolutely everyone.
wayne leffel
Kyle & Shelby were fantastic to work with, My wife and i went in and bought two vehicles same day from Kyle, He was very upfront and honest and did not make us feel pressured at all. Thank you for the hospitality, We will definitely be back in the future! 🙂
Kyle Connor
Jon Aden was a great help in the car buying process. He was able to bring the car out to my work so I could get a test drive in! Throughout the entire car buying Jon and the team at Sam Leman had my best interest first! I love my new car and couldn’t be happier with my purchase!
Mark Lister went above and beyond to help me with the purchase of my new truck. He is extremely knowledgeable and worked diligently every step of the process. I would recommend anyone go and and speak to him if they are looking for a new vehicle. No one I’d rather do business with.
Devon Jackson
USED VEHICLE Overall had a good experience from the Sales side of things. My rep was very knowledgeable and self aware of trade ins and vehicles on the lot. Answered most my questions without hesitation and wasn’t pressuring me make a decision that day. I’m very happy with what I did purchase and would recommend them for pure selection and quality customer service experience. When I’m back in the market for another vehicle I’ll check them out first.
grace shanks
Friendly as they come, and willing to go the extra mile! Z was knowledgeable, but also willing to take the time to find the right answers when I had more specific questions. 10/10 experience.
Danielle Ankrom
Service was fast and friendly! I got a great deal on a 2019 Ford Mustang that I love! If you need anything go to Sam Leman Ford. They got you covered.
Frankly Rutkowski
Jarrod was awsome. He was super knowledgeable about the cars we viewed and just an over all good guy. He took very good care of my wife and I. I would recommend going to see him of your looking to buy a new car.
Phil Lopez
Got a solicitation to come in and get an offer on a used vehicle for trade in on a new. Took up the offer. I live 90 miles away so I took at look at the website and found a Ford Escape I was interested in. Drove over and met with Salesman Jerry Depaz. He showed us the vehicle, did a good review of features and rode along for test drive. We then negotiated. Initial offer was a little too high but then he came back with a number that was very workable. Got a good amount for trade and several discounts. Took about an hour to do paperwork. Didn’t have $ or title with me so we made arrangements to have vehicle delivered and I would provide bank draft and title. All went smoothly. So far so good with vehicle. All in all a great experience with Sam Lehman. I would highly recommend them!!
Jarrod was very helpful with setting up the options and ordering of our new bronco. I would definitely recommend him and have to my friends and relatives. Always returns calls and always polite and professional. He will be our go to in the future
Lauren Broden
Jarrod Baxter helped me purchase my first car here. Very friendly and honest. I recommended him to a friend who is looking for a good deal on a reliable car.
Julie Trimpe
The service department is great! However, I have had my car eleven months and have already needed new tires amd brakes. I feel like I was taken advantage of during the sale. I won’t buy another car from this particular dealer.
Chris Larson
Jarrod made my purchase easy with no pressure. Great follow up and communication. Very fair price on a new truck.
Anita Winger
Kyle Johnson was wonderful and made the buying process so easy! He’s very personable and down to earth. We felt at ease and felt that we got a great deal!
Austin Trubich
Overall my trip was quick and easy, it was my first time there. Staff could have been a little more friendly and willing to listen before jumping into excuses for not looking into something. Other then that fast and easy for oil changes and tire rotations and a great price
Nicholas Bobinski
I absolutely love my Tundra! Kyle at Sam Leman Ford got me my dream truck. Now my girlfriend wants an SUV to match my nice truck. I will be back!
Andy Wolf
The group of people working at Sam Leman Ford do not fall under the category of “car salesman or saleswoman”. This group treats you like you want to be treated. No hassle, no pressure, just honesty and doing whatever it takes to create a satisfied customer. Even when I changed my mind about which vehicle I wanted after the paperwork was done, they smiled and made all the changes necessary to accommodate me. Kindness, honesty, and genuine respect is what you will receive from this group of people working at Sam Leman Ford. When in the market for a vehicle I’m not sure any other dealer can touch the level of service I found here. Nice job and thank you again.
Bernardis Washington
Thank you Mark Lister for the exceptional service and for delivering my vehicle the next day! You made my first experience with Sam Leman memorable… say the least! Again…Thank You! Stephanie
Alex Buzzell
Really knowledgeable, helped me find the perfect vehicle and showed me all the features. Helped after the sale to make sure I had everything I needed. Great experience!
Laura Kniss
Highly recommend Jim Zehr at Sam Leman Ford. He was most helpful in finding me a ‘new to me’ car! Jim is very personable and will give you thoughtful recommendations. He is honest and upfront, which is greatly appreciated. This dealership does not exclusively sell Fords and gets all kinds of quality vehicles on the regular. Even if you’re just starting to look for a new or used car, stop in and see Jim first!
Robert Vandy
Adam was outstanding.. Amy in finance was equally outstanding. Highly recommend Sam Leman Ford…
Tessa Newman
We came to Sam Leman in order to find out what is wrong with our ford f150. We have been taking it to another car shop, but they keep lying to us telling us that the truck just doesn’t like after market items so it continues to break. 🤔🤔 So we made a choice to come here. So far they have been upfront and told us we may be looking at a new engine for the truck, but they will know once everything is taken care of.
Ryan Deemer
Jerry and Josh were very easy to work with and low pressure. Jerry’s knowledge of the truck was excellent! I would recommend asking for Jerry if you are looking as a vehicle as Sam Leman Ford.
Danny Earl
My vehicle was towed to Sam Leman Ford from being stranded on the interstate late in the evening. Early the next morning they contacted me for info about the vehicle’s failure. Later in the day I was called and told my truck had been diagnosed and was being repaired. I am so grateful for the prompt attention I received from Sam Leman that got me back on the road. Truly a wonderful dealership!
Rachel Kane
Worst experience ever!! In the middle of doing our deal the finance manager did not want us to purchase the truck. On top of the finance manager, the guy supposedly running the dealership was in charge. Supposedly he had a buddy approved for the same truck a half hour AFTER we were there and we had already test drove it! Then told us he was 5 hours away and was coming to get it, which is was already 3:30 which the dealership wouldnt have been open anyways. That is NOT how you do business especially when we were going to buy it!! I will NEVER buy from them ever. Extremely shady dealer
Stan Still
I worked with Adam who was able to explain in detail all the benefits of the Dodge Ram 1500 Hemi I purchased. He was also available to answer any questions I had even days after the sale was complete. Very professional and willing to work with me on sale price. Highly recommended.
Brice Gately
I live about 300 miles from Sam leman Ford, but thanks to the hard work of Tom Smith and Tyler Hahn I now drive a cactus gray 2021 Ford ranger tremor lariat, the truck of my dreams. without ther patience and dedication it may have been many many months before I ever got a truck, let alone one that I really wanted
Ford Tough
In and out and 100% because of Adam and Tyler, thank you guys. Great team!
Skillz 84
Second time the website was incorrect or dishonest. I went to the Ford dealership to buy a new bronco unaware of all of the hype. I am not a car enthusiast just someone that was looking for a good deal. I went through the Sam Leman website and found the car of my dreams. When I showed up to the dealership and asked to purchase the car I was told tough luck they did not have one. When I showed him the website and asked why they were still advertising it. The sales person told me I don’t know what to tell you Ford makes us do that. I said I would like to buy a bronco they told me too bad we don’t have one. I chose to go to another dealership. They politely told me unfortunately due to some rules they were not allowed to sell me the bronco they had but they would do anything and everything they could to find me one. All I expected was to be treated with respect and politeness and I got neither.
Niklas Carey
I had a great experience with Frank! He helped me through the whole process online and getting to the dealership when I flew in from Michigan. I couldn’t be happier with my 2015 F350 SD, Super Clean, huge selection, I’ll be back when its time to purchase the next truck!
Jaimie Lopez
Went to look at vehicles and greeted by Jerry DePaz. Very knowledgeable of vehicles and will definitely be back to purchase from him.
Nikita Richards
Thank you to the amazing team at Sam Leman Ford who exceeded my expectations, provided excellent customer service, amazing perks and a great price! Be sure to ask for Tom & Tyler! 🎀
adam simpson
Working with Adam Simpson was a real pleasure. He was very knowledgeable and a down to earth guy. His understanding of what I wanted was on point and he went the extra mile to make sure I got to the finish line with a great vehicle! Than you Adam I look forward to working with you in the future!
Tim Berndt
Great diagnosis of the problem which led to avoiding an unnecessary repair. Only negative was that it took most of the day to obtain the diagnosis as a full inspection was also done, something I wasn’t aware would be done.
Joe Chi
Usual good service, pulled in, was recognized, went to waiting room. Watched work being done on closed circuit. In reasonable time work was done and I was on the road😊
Peggy Martin
We just made our first purchase from Sam Leman Ford. Our salesman Tom Smith and the other staff we dealt with were very helpful and patient. It was a very good experience. We would highly recommend them.
michael steves
Reach out to Jarrod Baxter and he’ll help find you the ride you want. Very quick and worked to help make things as smooth as possible for me even though I was out of state. Thank you!
Stacia Phillips
I found a car at Sam Leman Ford that I was interested in but live out of state. Shelby and Jerry were extremely helpful and responsive to all questions I had and kept me updated about the car until I could arrange a trip to see it. Everyone was very professional and not pushy. Amy helped me with the purchase paperwork and was extremely knowledgable. I had a great experience at Sam Leman and would recommend them!
Todd Schmidt
Sam Leman Ford service was great. They made time to fix a break line issue. They also gave me a heads up on future service.
Kelly McBride
We work with both Aarons and the customer service was fantastic. We had a mystery to why our daughter’s car stalled on her and they were willing to go up and beyond to find the problem even when nothing seem to be evident. Thanks for the great service!!!
Duane Beechum
I purchased a certified used F350 from Sam Leman Ford and my sales representative was Jim Zehr and I could not be happier with this dealership or my sales representative!!!!! I live almost 800 miles from this dealer and I WILL fly up there and do business with them on my next vehicle!!!! Awesome sales and financial team, excellent customer service, I would recommend them to ANYONE looking to purchase a new or used vehicle!!! Thanks again team!!!!!
Caleb Mitchell
I was disappointed with our experience at this dealership. We found the vehicle online which was competitively priced. But, unfortunately, you get what you pay for. My wife had an appointment and drove over 3 hours to view the vehicle. When she arrived, the vehicle was dirty. The salesman was derogatory and rude to her. She was there over 3 hours and no manager came to speak to her. Then the dealership would not allow us to sign any documents remotely. So, we had to pay a delivery fee. When they came to deliver the vehicle, they didn’t have us sign the correct documents. So, we had to have them fed-exed to us. Now, all of the sudden, we could sign remotely… We only received one key for the vehicle which we payed nearly $70,000 for. And, although the vehicle was reportedly “detailed”, the interior was still dirty. We have been treated with much more dignity, respect, and courtesy at every other dealership we’ve ever worked with. I would not recommend this dealership.
Wyatt Bounds
Would do zero stars if I could. First day I called they acted like my truck didn’t exist and it was all down hill from there. When I was finally able to pick my truck up they did absolutely nothing to fix it and they had burned a quarter tank of my gas without out replacing it, this shop is an absolute joke. Go to Morton and save yourself the head ache!
Wendy Roberts
We have needed two new vehicles for our family and Sam Lamen hooked us up! Tom was great to work with, and we sent our teenager back a few weeks later. Definitely will be our go to place and guy!
Kathy Hill
I always get get good care from the Service Department at Sam Leman Ford. I was a little concerned that I was so far past the date of my last oil change, but Matt let me know that my car will let me know when it needs an oil change and that I didn’t need my tire rotated this time, even though I had requested that service. Thanks for honest advice 😀
Paul Raddant
After losing my Tacoma in a winter weather accident, I spent six weeks looking for the perfect replacement truck. I dealt with a lot of dealerships in my area, Kansas City, but had little to no success. I finally found a great Tundra work truck at Sam Leman, but was apprehensive about having to drive all the way to Bloomington, IL. My salesman, Zhora, made it SO easy. He was truly a pleasure to work with, and made my decision feel like a no-brainer. He was friendly, communicative, patient, and understanding. I was blown away by the service from the whole crew at Sam Leman, and cannot say enough good things about Zhora. Thanks guys- I love my truck.
Lou Ann Jacobs
I have been very pleased with my service from Sam Leman Ford. The Service Department is outstanding. They have taken good care of my Fords over the years staring when it was Dennison Ford. Adam Simpson was the salesman who helped me when I traded in my Edge for a new Escape. I wanted an SUV again but a little smaller. He asked me what I wanted in a car and found one for me. I said I wanted a different color other than white or silver. I got a lovely blue-green car that worked out perfectly. I am very pleased.
oscar gamble
Purchased slightly used 20 Ford Explorer ST from this dealer. Initially, things went well but the dealer would not provide us a 2nd key fob. I had to go online and spend $100 plus cost to have actual key cut. Not what I expected from a dealer after purchasing a $48k SUV! In the 2nd week of ownership, after waiting to see if problems would fix themselves, ST was in shop for 2 days. The central locking system was not working along with the auto start/stop feature. The culprit? A defective battery with the date tag ripped off. Are you serious?! Avoid this dealership, they have poor customer service, I would not trust anything they say and I will never buy or service here again. Go to another Ford dealership!!
Great people! I cannot appreciate the staff more.
Glenn Berger
Great experience, quick in and out. Went above and beyond.
Rick Guarienti
Very happy with the service I’ve received on my Ford Escape at Sam Leman Service Department. Employees are friendly and respectful of my time. The shuttle service is helpful when I’ve needed it, and I appreciate the reminders for upcoming scheduled maintenance. Also, the facility is very clean and well-maintained.
“1 of the worst sales experiences I’ve ever had. I even filed a formal complaint with Ford. The Sales Mgr literally used my Ford valued customer $2500 exclusive offer cash rewards with out my consent or knowledge to try & secure a sale. After I acknowledged what they did – They told me “”they”” would loose the rewards if they didn’t sneak them in the deal. The rewards were NOT they’res to loose. I was using the $2500 in rewards as part of a down payment + Cash as entered in they’re online credit application. After not wanting to correct the issue, they informed me not to buy the $88K truck there. Very Shady Folks – NOT a good place to spend your money !!!”
Josh Geltz
Sales team was awesome in helping me pick out my new truck. Prices are extremely fair and the sales staff are there to give the best possible deal. They gave me a great value on my trade too. Thank you Leman Ford!
Rick Davis
Just got my mustang back from Ford. Great customer service and couldn’t be happier. The guys in the service department were very knowledgeable and got me in and out same day
Chris Merriman
Mark did a great job with our truck buying experience. Thanks
Andrew Greuel
Great experience purchasing my new car!
Richard Robertson
Mark Lister was very knowledgeable and helpful in helping me pick out the right vehicle. Thank you.
Julie Watson
Mark Lister was a great salesperson. Was very accommodating and patient with us.
Javier Salazar
GREAT DEALER ! I am super happy with the way they help you to make the right decision selecting a car. Very friendly and knowledgeable. They go above and beyond to make sure you have the right deal and leave with a smile.
Ollyce Prenkert
We had a great experience at Sam Leman Ford. Adam assisted us with purchasing a truck we drove almost 4 hours to see. All the staff was welcoming and polite. Adam was very helpful and prompt even though they were very busy the day we came. Definitely recommend!
Erin Jameka
Everyone here was so nice! When I came in and met with Deandre, he was very thorough and understanding of my situation. I needed a new car, and he provided and made a way for me to drive off with the exact car I wanted. When we finished, he even tried to make my new car look similar to my old one (cleaner of course haha). Everyone was really personable, I was in great hands. Amy and Zach were really great as well! They all made sure I was comfortable in my decision and gave me different options that would work for me. I highly recommend Sam Leman Ford here in Bloomington. You won’t regret it!
Scott Terven
The service department did a great job on our Expedition. My 3 Ford vehicles will be going to them when they need work.
Amy Bielke
Frank Covello is one of the best people in the business. I was on the search for a new Raptor and he took the time to go through everything with me. Very personal and willing to listen to my questions. Frank I just want to say thank you!!
pam gher
Kyle was excellent! He got us a beautiful equinox and we could not be happier!
Mike and Nate Paffenroth
Tom was great to work with. Made the whole process very simple which I appreciate a lot. I have a super busy schedule and he was very willing to work around that! If you have a chance to work with Tom you’re in good hands!
Dakota Sublon
Had a great experience with Tom Smith! I love my new truck! Highly recommend them!
Randy Reese
Really like Leman Ford and sales rep Tom Smith. I trust Tom and he does a great job. Thank you
Charles Holmes
From the moment I contacted them, through the sale, and beyond, the staff at Sam Leman Ford has been consistently professional, helpful, knowledgeable, and friendly. Kyle was great to work with. All around stellar experience at Sam Leman Ford, and the selection is unparalleled. When I need my next vehicle, (assuming I outlive this beast of a truck) I’ll be back!
Brandon Gipp
Staff is polite, easy to work with and communicates everything clearly.
Paul Fox
The Dealership was very inviting and although I was not intending on buying a truck Saturday Adam Simpson showed , explained and made me feel the truck I bought filled all my needs. Nice job Adam the buying and trade in process was exceptional. Thank you Adam, Josh Cox and Shelby and SAm Leman Ford
Michelle Sanders
Was in a bit of a pickle, but knew Jim Zehr (extended family) and he helped find me exactly what I needed to keep me and my small business going! Very positive and professional!
Kelsey Caballero
Overall Great experience. This is the 3rd vehicle my family has bought from Sam Leman. We come all the way to Champaign to give them our business. Max and the team at the Sam Leman Ford dealership worked In overdrive to help me finance a vehicle and stayed in communication with me throughout the whole process. They have a large inventory of used vehicles (under 10k) with low miles. This was a great experience for me and I walked away with a reliable car for me and my children for a reasonable amount. I will be back for another!
lisa wetzel
Matt did a great job. Always polite and all staff is great
Dani Dodge
I have had really great experiences working with Sam Leman Ford and in particular with their salesman Adam Simpson. He was so helpful in the car buying process and didn’t make me feel rushed or pressured. Since then he has sent me reminders to get my car serviced which I wouldn’t have done otherwise. I absolutely recommend him if you are looking for a new car!!
Maggie Jones
Sales team was great on helping me purchase my new car. Anthony Jenkins was completely honest on all the details about the car. Nothing was hidden. Very friendly, would recommend repeat business
stephanie wilfong
Great customer service! Really enjoyed my buying experience from start to finish Jason made sure I was informed and comfortable while waiting for finances. The whole team from start to finish really work well together and it shows! Thank you again Jason and Amy!
Kathy Gasser
Salesman Jerry was very good, the financial lady was excellent, but the owner’s son, i was not impressed with. My new car is awesome! Thanks Jerry!
Sandy Byrd
Mr.max white was great . lot of help work hard for us would reconmend sam leman ford to anybody who wants great service
Jesse Dallas
Great experience buying from these guys! My salesmen was Jason Lewis and he let me ask the questions about the vehicle! Never pushy and had class! He answered everything no matter what time of the day it was. Definitely the first place we’re going when we need another vehicle! We are a 5 hour drive away and from out of state! But it’s worth it!
Kella Allspach
So we called and scheduled a test drive for a vehicle and we told them what time we could get there. We literally took it 1/4 mile and asked if we could please drive it on the interstate. They said sorry we are actually closed and you will need to reschedule now. We drove an hour to get to the dealership in the first place. Very disappointed very frustrated with their customer service!!
I had a code come up on my car. Took it in they checked and said it was a glitch. Got in at a reasonable time. Was ready same day. Everyone was pleasant
adam condon
They were great got me the truck I wanted in the price range and they went above and beyond with me waiting patiently for me to make my purchase Jim Z is the person to see if you want a great deal on a new truck adam leman has the best prices on superb duty trucks in the Midwest
Jennings Family pics
This was the easiest New vehicle purchase transaction ever. Jim was my sales man, he did amazing at sending me 3 live videos of the vehicle and pictures. Extremely professional and HONEST!!!!!! Which is huge after some other experience we had recently. My paperwork prior to arrival day was super easy, pick up day went Extremely fast, Tyler in financial was very organized and proficient in his job. Store was very clean and all staff where very friendly, greater upon arrival at door. My new SUV was super clean and ready for me upon arrival at the front. Thank you all so much. Definitely was worth the drive from Indy…
Dolph Young
Thanks Z for getting the deal done! Very happy with the sales staff and the way I was treated. Will be a return customer for next vehicle!
Torey FitzPatrick
I got myself into a bit of a pickle with my old car and had 24hrs to find a new vehicle. Shelby Marlow not only found me the car of my dreams in that time frame, but the entire Sam Leman Ford team greated me with smiling faces and excellent customer service. They took excellent care of me and ensured I was taken care of through the whole process. No one tried to upsell me or take advantage of me, they explained my options thoroughly and didn’t push me once I had made a decision. I couldn’t have asked for a better experience.
Jeromy williams
Nothing to complain about, changed oil, didn’t have to wait long and I did not have an appointment
Alex Temple
Jarrod was great to work with. Walked in planning to buy one, walked out with two. We mentioned we also were in the market for a Tiguan and he convinced us to drive the one they had without being overly pushy at all. Great service.
david g
Make sure to ask for Kyle when you stop in! He worked with me for over two months to find the right used Explorer I was looking for. My wife and I had a set of very specific features and we wanted a 1-owner used car. Kyle kept in contact with me throughout the process and as soon as they received a trade-in that matched what we were looking for, he was right there. Refreshing sales experience to say the least!
Dave SoCo
Just moved here from another state. Needed routine oil change, rotation and balance. The service was complete in under a half hour. I was very impressed with the service and the service writer.
Bill Calvert
Friendly staff. Willing to deal fairly. DeAndre worked hard to get us the perfect truck.
Knowledgeable staff. Mr. Zehr was a great help. The financial person Tyler was awesome with explaining everything to be. I walked in and 10am and drove away with a new car by 130. And I LOVE it!
Ivan Mark
This was the second Ford dealer service department that did repairs on my 16 F150 for the same issue.The first dealership threw parts at the problem but did not resolve it. Leman’s took the time to look deeper into the issue and found the root cause of the problem. The service tech was nice enough to come out to the service drive and explain what lead him to the problem. I really appreciate the information, I never like the answer of just “it’s fixed”.
Casey Hieser
I had multiple, I do mean multiple recalls for my vehicle. Sam Leman James did awesome. My car was done within the day!
Kurt Borngrebe
I drove 7 hrs from Nebraska to pickup my new truck. Adam was great to work with. He was very professional and had everything ready to go when I got there. Entire process was about an hour and 20 minutes and I was back on the road headed home. Best vehicle buying experience I’ve had in 25 years!
Megan Stone
We worked with Jarrod when it was time for me to find a new car and he was wonderful! He made the process really simple and made sure that I was well taken care of. He was so patient with us and really helped me find the best car for me! We will definitely be back to work with Jarrod when it’s time for a new car again.
Thomas Bruin
Fast service. Good facilities.
Mark Huckleby
I highly recommend Sam Leman for your next car purchase. The staff is very friendly and helpful. One of best salesman is Z. He is respectful and up front. I will definitely go back to Lemans for my next car purchase. Thanks guys
Samantha Busch
My husband and I went to Sam Leman Ford yesterday and had one of the best car buying experiences with the salesman (Max White). While we did not buy, he was not trying to force us into a deal but listened to everything we are wanting in our next car. We will definitely be back when we have our stuff in order and use the dealership and Max again!
Craig Peterson
Working with Sam Leman ford was an excellent experience. Adam Simpson made it very easy to pick out and get the vehicle I wanted. Had it shipped out of state to Wisconsin and everything went great.
Shannon Wren
DeAndre Riley was our sales rep and he went above and beyond from the moment he contacted me through the entire process. It was the best service I’ve ever had at a dealership. He was not pushy at all and answered all of my questions. Communication was awesome. I highly recommend DeAndre. It was a 283 mile trip one way for us but well worth it. I will be contacting DeAndre the next time I’m looking for a vehicle. All the people at Sam Leman Ford were fantastic!!!!!!
Scott Bakken
Had a great experience purchasing my new truck from Sam Leman Ford. Tom was great to work with as well as everyone else that was involved. Would definitely consider purchasing my next vehicle from them.
Matthew Herboth
Took vehicle in to have a sunroof leak looked at. Was told that there was a new brake light design and that the drain tubes were clogged. Backordered brake light and had drains unclogged. Sunroof did not function correctly afterwards. Took it back to have the brake light replaced. Front desk staff argued that there was not a new design before service manager cleared up the issue. Sunroof track was found to be broken at this time. Service refused to fix in good faith even though they were the last group to work on it.
Mark R
I would give 5 Stars to DeAndre Riley my sales person. Also, I would give 5 stars to Amy in financing. I however wasn’t a fan of the sales manager Tyler. DeAndre took the time to go over all aspects of my new truck. He helped my wife and I load up Ford pass on our phones and answered all questions before we left the lot. I would highly recommend working with DeAndre if you are looking to buy a new Ford.
Tiffany Easter
Work was completed to our satisfaction for less than expected which is always delightful. Thank you!
Mark Majernik
Great experience buying with them I don’t have perfect credit they went out of there way to get me approved mark stayed late to finish the deal thank you bty
Cheston Frances
Worst dealership experience ever! Nobody ever follows up and all you get is the run around circus show.
Mike Five-ohh Mack
Drove my beater there..check book in hand, great credit, couldn’t get a salesman to even approach me..guess I was to poor. Was there to look at two ford F350 trucks but no sales help left after 30min. 5 stars for the 1st dealership who didn’t hastle.Honestly didn’t like the interior packaging for 50k truck. Wont be back
Kala Keller
Adam S was PHENOMENAL at setting me and my boyfriend up with a car. As young, first time car buyers, we were wary of trusting any car salesman. From the get go, Adam was open and honest, available both by phone and text, which was really convenient since my boyfriend and I work full time. He treated us like family, giving us recommendations based on our goals and ideas for our next vehicle. We had pretty much all decided on a 2014 vehicle, but then Adam actually ended up hooking us up with a brand new 2019. He was really respectful and friendly, but at the same time I felt like I was talking to a good friend of mine. I felt completely okay asking him questions (yes! even first time questions! he did not take advantage of us!) and I was really looking forward to meeting him. We were so impressed by the service we received from the associates at Same Leman (BIG shout out to Big Frank Covello) that we ended up driving two hours south to seal the deal. The entire process was a quick turnaround, but did not cut any corners- I was so emotional when we test drove the vehicle that is now ours. I will forever remember this when I think of my first adult car, payments, insurance, and all. I would drive any length of time to get back to the team at Sam Leman. They have an incredible sense of integrity.
Brian Hancock
Adam Simpson, part of the sames team, was great to work with. All was done from a distance and went very smooth 👌
Chris Casali
Jerry helped us find the perfect vehicle for our family. I would highly recommend asking for him, very well knowledge of inventory.
Roger Wager
I recently worked with Sales Rep Max White on the purchase of a used vehicle. Max was very personable and did a great job working with me to arrange test drives, address concerns with the vehicle and coordinate final sale. It was a positive experience working with Max and the Sam Lehman Ford staff.
Tiere Elliott
Purchased an 08 impala. Staff provided excellent service and knowledge of vehicle and warranty. Was able to purchase fast, accurate and within my budget. I will be returning for future purchases. Thank you m. white!
Andrew Harvey
Kyle was very professional and helpful in getting us into a 2020 Ford Fusion. Would highly recommend Kyle and Sam Leman Ford for any vehicle purchases!
Adam Wickenhauser
Great fast service, good people to work with when buying a vehicle! And a thank you to Jason Lewis as an awesome salesman and for all the help he did for me!
Robert Smith
Always professionally done and in the time they said it would be done.
Ryan Bustle
This wasn’t a bad experience at all. DeAndre was very helpful and attentive to what I was looking for. He helped each step of the way once I knew what I wanted and followed up several times to make sure I was happy with my purchase. I would definitely work with him again.
Taryn Brinkman
The service department was rude and had an attitude with me when I was in there. It wasn’t very well marked on where to go to sign in, so we opened the wrong door by mistake. After that they just seemed to have an issue with us even when I apologized and tried to joke about it since it wasn’t that big of a deal. I’ve gotten all my oil changes with this car done at a Ford in other cities before moving here and never had any issues. but I won’t even be taking advantage of the remainder of my warranty/free oil changes unless I find a different dealership. I’m not one to leave bad reviews typically, but the customer service was not great at all.
David Heiman
I received excellent Customer Service from Sam Leman Ford. Jerry Depaz was very knowledgeable, and willing to take calls, and answer all the questions I asked. I highly recommend Sam Leman Ford, and Jerry Depaz. I rate Sam Leman Ford and Jerry Depaz 5 out of 5 stars.
Adam s
Recently purchased a 2020 f250 with Frank Covello. Experience was great! I knew what I wanted and was in and out in about 2 1/2 hours with test drive. Highly recommend.
Nick Schuler
Kyle got me a Great 2015 Ram, Ask for him when looking for a vehicle!
matt westendorf
Frank Covello and Amy Kiper make a great team! They were attentive, quick and effective getting what we needed. Service was over the top!
Lizzie Graber
i had one of the best experience buying a SUV . The salesman took his time , patience and humor to get me to purchase this vehicle. His name is Max White and would recommend anyone to talk and purchase a vehicle. You will enjoy the help and experience. Go buy at Sam Leman Ford!!!!
Dustin Robertson
Thanks Zhora for the great car and great deal!
My husband Jory Haynes & I Had a fantastic experience with DeAndre Riley. He worked hard & diligently to get us a great deal on a 2019 Ford Ranger. Thank you again for the best sales experience we ever had!!
Marko Misfit
Bought a 2017 jeep Cherokee from them recently, amazing deal on it. Salesman Tom was super helpful and easy to talk and work with. They have multiple stores with many different makes and models so it’s easy to find what your looking for. So if your in the market for a new car give them a call.
nathaniel brown
Awesome experience!!! I’m from out of state Zhora was great to deal with over the phone and in person! Great price on trade!!! All details of sale were worked out over the phone just had to drop off trade and sign a couple papers pretty painless. Bought F-450 King Ranch couldn’t be happier!!!!!
Tracy Lesnet
We purchased a used 2008 f450 king ranch which initially was great. The only reason we purchased a older truck is because it had a brand new motor in it. Unlimited 2 yr warranty So just shy of 2 yrs the turbo went out. We called to get warranty info. Turns out their selling point of 2yr warranty is only good from when it was installed. Not the date we purchased it, that wasn’t brought to our attention. We found out it was installed in june and we missed that train by 3 weeks. Thanks
Timothy White
Good experience buying my new truck
Bryn Holevoet
Great service at a fair price!
Susan Huntley
Zhora Tupicins was a wonderful salesman. He was very friendly & helpful. We left in a brand new truck thanks to him.
David Lee
Jerry DePaz was awesome today with my vehicle purchase. Helped me get exactly what I wanted! Will use again for any future purchase.
Alicia Fagan
Quick Lane: Always quick with the service they even beat the amount of time they actually tell me it’ll take for my car to be done. I always come here even for small details that I can get done else where. Prices are great and staff is friendly. Dealership: I really enjoyed getting my second vehicle from here. Jim Zehr helped me through the process and was very friendly. I came prepared and they got me in and out in a timely manner! I highly recommend this dealership! The lady from financing was also great but i can’t recall her name.
Kelly Lembke
Great service! Thanks for your help with buying the van Tom Smith! Efficient and friendly with a good price…
Wayne G
Had a good experience with Jim. He spent adequate time talking with us, answered our concerns if he could, and did not promise anything that he could not deliver. Thanks Jim!
B Clauson
Kyle did a great job helping with my F350, will definitely recommend friends and family!
Linda Price
Jarred helped me get into the car that I wanted at the price I needed. I had a wonderful experience at Sam Leman Ford and will go there for any future car needs. I highly recommend them!
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