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Bourne’s Auto Center

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Used Car Dealer

135 Belmont St, South Easton, MA 02375, USA

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All reviews:

Charles Sir
Great experience. Definitely planning on going to Bourne’s Auto Center when looking for my next car. I heard about Bourne’s from a good friend and started my visit online, scrolling through car after car. Saw one of interest and shot off a message… Caroline was super quick to respond and answer all my questions. Made an appointment for a test drive immediately. Walked in and was greeted with attention and kindness from the front desk. A welcoming, comfortable first impression. 30 seconds later I was shaking my salesman’s hand. Mario is dope, easy to talk to, understanding and professional. He handed me the keys for my test drive and I was on my way… to buying. Next stop, financing. My forever nightmare. But… Shawn is an awesome, down-to-earth dude. He makes buying a car a very comfortable situation for an anxious speed-brainer like myself. Optimism and encouragement all over the place. Anyway… I’m driving a car that matches me… with a big ‘ole smile face… and not even one complaint about how I came to be this way because I went to the right dealership. Bourne’s Auto Center. Legit.
Lauren Gallagher
I recently purchased a car at Bourne’s and worked with David Pair. He quickly navigated their inventory and had several cars, both within my budget and interest, readily available for me to test drive. His kindness and expertise made my car buying experience simple and stress-free. Furthermore, I was pleased with the speed of the process and was driving off the lot with my new car in just a couple of days. I have already recommended Bourne’s to family and friends!
Kid Fresh
If there was a self checkout line at a car dealership it would be like this. I bought my last 2 cars here and was thinking today i will most likely get my next car here as well… But my car runs great so it will be a while. They sell quality cars. They fix any issues if you have them in the beginning. They don’t bother you at all. You test drive whatever you want by yourself. When you want something they get it done that day. And the prices are awesome.
Alee G
I worked with Mario and Carlos who helped me get a great deal on a great car. They answered all my questions and helped me through the entire process and explained everything that comes with buying a new vehicle. This was my first time buying a car from a dealership and I’m so glad I went with Bourne’s Auto Center they made it an easy and an enjoyable experience. I will definitely be buying my next car from them when the time comes.
Kate Colarusso
We picked out a car this past Monday and picked it up on Wednesday. We were very impressed by the sales experience, Markwas very knowledgeable and we were not pressured whatsoever. The financing was also very smooth. When we picked it up on Wednesday, Mark said that they found out the touchscreen wasn’t working properly and we would have to come back to get it fixed. No problem at all. Unfortunately, yesterday (the first full day we had the car) not only did the check engine light appear but also the tire pressure light. This obviously also caused the car to fail inspection. This was disappointing to say the least. We called to schedule the appointment for the service team to fix the touchscreen as well as the other issues. Hopefully next Tuesday they will be able to fix these problems and we won’t have to put anymore time or effort in the vehicle to have it run properly.
Hassan Ali
The best dealership to purchase a vehicle. The staff is extremely helpful and you cant beat their prices. I highly recommend anyone looking to purchase a vehicle to give them a shot.
Tichina Morrison
Actually going in next Saturday to purchase my first used car as I was referred here from a friend. This will be my first time financing but just from talking to Amy, I am more than comfortable trusting Bourne’s with my finances. I have reached out to 3 other dealers whom I won’t name and didn’t feel comfortable because of the”pushy” attitude I was given. The fact that Amy had text me after hours to ensure that I was comfortable when doing the online application spoke volumes. When I told her I’d be coming in next week (didn’t even give her a reason, to see her response), she advised me to wait until it was closer to my anticipated purchase date but to still send the stock # for the cars I had an interest in. Amy did not know that I had a medical emergency which caused me to push back a week but instead of becoming pushy or even rude because I wasn’t able to come in immediately, she gave me advice. I can not wait to get my car! I’ll be sure to write another awesome review because I am speaking this into existence!
Kristin Monk
Easy car buying experience without hassle however we are experienced with car buying so the lack of hand holding really works for us. We got what we wanted for a great price and were pleased. There was some confusion regarding keys as ours only had 1 and we understood there to be 2 since it’s a 2015 truck but the manager took care of it. The registration was not in truck and we had to call a few times to get it but they did overnight it after a few days. We are a bit frustrated by the lack of call back regarding a key programming issue however that is a different department. This is a good place as long as you can handle being an educated consumer and not relying on the dealership to hold your hand as they are VERY BUSY and your ok with having to call multiple times to get answers.
LAMB FPV
I was so happy I went car shopping at Bourne’s Auto Center. I had shopped around at other dealerships looking for my new truck. Don’t waste your time looking other places. The car selection at Bourne’s is huge and top notch. The customer service was very friendly and inviting. My salesman Trey, was very accommodating and helped answer any question I had. I walked away feeling super happy about my new purchase. A “Nissan Titan”
Jessica Constantino
I brought my car in for several different issues. Paul Sandler got all my repairs covered under warranty and got me set up with a loaner car for the duration. They even went to the extra mile to reserve a loaner for me that they knew would meet my needs as a mom of young kids. Great friendly service as always.
Francine Butler
Took my car to Bourne Auto Body to have my bumper repaired. When detailing my car, they lost the button to my hands free system. TWO months later, I’m still waiting for the part to repair. Up to this point, I’ve experienced nothing but the best service. If I didn’t call week after week to check on the status, I would never hear from them. I’m givens all kinds of excuses, people pointing the blame at different departments is shameful. I honestly do not slam companies on social media, but this is just inexcusable and horrible business practice.
Marlo Wilson
I had an amazing experience at Bourne’s Auto Center. This is our second vehicle from Bourne’s and they were able to secure financing, service the vehicle, all in just a few hours. We went there not knowing what vehicle we wanted and once we found it Andy Gesner made sure we were able to take delivery the same day, as it was a birthday gift for my wife! The facility is not only neat and clean, but they have a very comfortable waiting room! I will continue to only go here for my vehicles, and the prices are very competitive.
Kim LaCivita
We purchased a car from Bourne’s and we are very happy with the experience. Our sales person, Trey, was extremely helpful and professional. Trey never pressured us to buy or tried to “sell” us with sales pitches. We described what we were looking for and Trey delivered the perfect vehicle to meet our needs. The pricing and condition of the vehicle was exactly as noted on the website. The finance department offered us a lower rate than our bank and took care of everything for us. We left same day with our new car and it was a very smooth transaction. Bourne’s handled everything on site from financing to registration. We highly recommend purchasing from Trey at Bourne’s.
Laurie Reifsnyder
Great service. No pushy salespeople. Very quick transaction. See Pat if you are in the market for a used car. A+ Dealership!!
Connor Nolan
Had a great experience with both Caroline and Jose, both we super professional and prompt with responses, all of which lead to me purchasing the vehicle I wanted, and at a great price! Would 100% recommend to anyone else in the market for a vehicle!
R Law
Aside from the welcoming and professional atmosphere at Bournes, I left %100 percent satisfied with the customer service. Shawn was my sales representative and he made my vehicle of interest readily available to test drive when I arrived. I was really impressed at how patient he was with answering my list of questions about the process, but in the end it was a very simple and stress free first time buyer experience. I’ve already recommended Bourne’s to friends and wouldn’t hesitate to share my experience with others. Thanks again Bourne’s!
Julie Leach
Trey was a pleasure to work with. As always, an easy and stress free buying experience. Left with a new vehicle in less than three hours. Thank You!
Chris Dansereau
The price on the website is the price you pay. Quick, friendly, efficient and the best prices I could find. No pressure. No gimmicks. No bait and switch. Would recommend.
Mike Hailer
Great experience all around. No pressure. Extremely helpful and accommodating. Mario and Sean are to be commended for their superior customer service. I purchased a great car and had a great time purchasing it.
lucy dejesus
The salesman Trey was very welcoming, informative and very professional, we waited because he was busy with customers that had appointments, although I didn’t have an appoint, he was apologetic. I gave it 4 stars instead of 5 because I stood at the door for about 10 minutes and was never asked if I needed help, I see this dealership is different from others where you have to actually walk to the receptionist and let them know why you’re. One receptionist was mood;, the other one was pleasant. Another reason I gave it 5 stars is because once all the paperwork was done with the finance manager we waited and he had already been done who knows for how long before I had to go to his office to find him talking and come to find out we had been all set. They are adamant their not doing negotiations, but overall my price range and the details I wanted in my car I found at m Bournes Auto Center.
Paul Shepter
Kory Peterson in Service is extremely professional, and patient. He is very thorough with estimates prior to service work performed. They provide a Free Loaner Car for the day. I am very satisfied with the work done and the professional courtesy of the Service Staff.
Steve Savicke
Who needs new car dealers when Bourne’s Auto Center is here. Not I. Accommodating, patient, complete one stop shopping with absolutely no pressure… Great variety of vehicles, low mileage, good prices. Every staff person I saw smiled at me and asked if there was anything else they could do for me. Had the pleasure of working with Jose who listened to my needs, kept me on track (I tended to drift to things that I didn’t need) and made this the best car buying experience I’ve had. Shawn in finance, informative, right to the point and made the paperwork part of the purchase easy. No trip to the Registry necessary. They take care of the Registry paperwork on site. Definitely my car dealer from here on out. Thank You Mike Kelley for creating the way car buying should be and having wonderful customer orientated employees on staff.
Ben Guigas
Another fantastic and easy car buying experience at Bourne’s Auto. Worked with Mario, Carlos and Shaun all professional and great to work with. I recommend this dealership to anyone looking to buy a top quality used vehicle.
Maggie Dolloff
This has been the best car buying experience we’ve ever had. The inventory to choose from is huge. I will happily recommend Bourne’s Auto Center to anyone that’s looking to purchase a vehicle. Ask for Mario!!!
Bryan Whittemore
Very nice people easy to work with they go above and beyond to help with any problems no matter what the problem is. Would recommend bourne’s to my friends and family.
JJ Gallant
I am in the process of finding a car and waiting on a real estate deal so I can pay cash. Everyone here is so friendly and awesome, especially Tori at the front desk! She is so sweet and friendly. Mario is also a great guy who is there to show you what YOU want and not to SELL you what HE wants. No pressure here and awesome people (especially Tori)
george
From sales (Mario), financing (Carlos) to Erin who corrected a registration error the entire sales buying experience was excellent. I would absolutely purchase here again and recommend this dealership to others.
Amalia Rivera
I CAN NOT BELIEVE THE LEVEL OF SERVICE!!! I AM BEYOND AMAZED! I never do reviews… but boy this place deserves one. I was helped by Greg C. and he made the process seamless and easy. Very straight foward, service… attitude… attention to detail… answered every single question straight to the point… no BS!!! IT’S CARMAX ON STEROIDS!!! I love that one is supporting a family business when you buy here. I am beyond happy… if you haven’t noticed already.
Sean Okeefe
Found the car I wanted at a fair price online. Made an appointment conveniently through text and the car was ready for a test drive when I arrived. They use “hassle free pricing” meaning it’s non negotiable but competitive. Overall it was a good experience I would recommend them because of their large choice of cars and helpful salesmen and closers.
Victoria Stratton
This place is great! It came highly recommended and I was not disappointed. The sales associate Trevon Hubbard made the process painless and pleasant. Truly one stop shopping. I went there with $10 in my wallet and left with the same $10 … and a new (well, gently used), awesome car!
Paul da Ponte
Definitely shop around to several dealers and see where your best deal lies. Don’t make this your only stop. Luckily, I went somewhere else after visiting Bourne and found a much better deal…. also, buyer beware on the mismatched tires and missing gadgets and rugs…. they refused to put 4 new matching tires on the car I was looking at…. it was a deal breaker
fresh baked
one thing i can say about this place is they definitely know how to run a dealership everyone is so upbeat and helpful.When i got to work with Shawn Weir he really helped me get the process going very well granted it was my first time. I came in on late evening and the next day i was able to drive off the lot my names Jason and im one happy camper ! Truly needed a new car and they handled me well
Michael Sellitti
Sales staff were easy to communicate with, understood my needs, and didn’t try to sell me anything extra or different than what I inquired about directly. Very much appreciate them making sure I could get in and out quickly in order to keep to my busy schedule, on top of that, the sales team made sure that I got a second key for my vehicle that was found after I had left the lot. Great sales staff and decent facility. Cheers
Becky Stephenson
I just bought my second car from Trey at Bourne’s and highly recommend it! Not only do they have beautiful cars at really fair prices, but when we walked in the door more than a year after purchasing our first car, Trey immediately recognized us! It was a wonderful surprise, and we were so happy to work with him again. He makes it fun and easy, and is just all-around awesome to be around. I could not possibly recommend working with him more. I just hope to see him next time we need a car!
david brown
To whom it may concern, I would like to acknowledge the customer service of sales associate Mario Lee. I recently just purchased a second vehicle from Bourne Auto Center and honestly I was comfortable with doing so because of my previous experience with Mario when we purchased a vehicle for my son. Mario is a true asset to your organization!
Ryan Anderson
Worked with Suzie P. Offers were fair, and reasonable. The process was fast. When there were delays staff were understanding and explained why it was taking as long as it was.
Jason Bazinet
Just purchased my second car in two years from Bourne’s. Such a great dealership to work with, and their prices and inventory is second to NONE. Highly recommend if you want a nice, easy experience. Thank you!
Debra Hanney
Everyone is super nice and helpful, expically Jose Garcia full of energy. We definetiy will be back to see Jose when ready to buy.
Alexx Gonsalves
This is no average dealership, I absolutely LOVE this place. Strictly phenomenal customer service at Bourne’s! As soon as you walk in your greeted by all welcoming people. Everyone is awesome and you can tell they’re always working hard. My salesman was Treavon & the business manger was Carlos. They were both great! No pressure, not trying to dig in your pockets or make money off of you and I’m sure anyone would appreciate that as much as I do. I purchased a beautiful 2014 Kia Optima and when I got there to pick it up the car looked so good I wanted to cry! If I plan to get another car or refinance in the future I will certainly be coming back! I highly recommend!!!!
cory ross
Mario at Bourne’s Auto Center was INCREDIBLE!! From start to finish he was attentive, friendly and definitely trustworthy! He communicated everything with me efficiently and promptly. He made sure my car was in impeccable condition before I took off in it! I would certainly recommend him to anyone looking to buy a new or used car!! Thanks, Mario!!!
Tom
The sales person Kim was great. Everything went smoothly. Not to mention good prices. Financing was not painful at all. They did not try to force you into purchasing unnecassary warranties.
Mark Pappas
From my initial correspondence with Amy to meeting with Jose for a test drive, signing with Dave and delivery by Trey, the process was unbelievably smooth, even during a power outage. Everyone I dealt with was friendly, helpful and attentive. Without a doubt I would recommend Bourne’s Auto.
Michael Nogueira
This place is amazing. I couldn’t ask for a better car buying experience. Thank you Amy, Trey, Matt, Tory, and John. All of you guys have worked together to make sure that our car buying experience went smoothly. Professional and courteous. The best car buying experience that I have ever had.
Orllando Sabau
Very disappointed!!!
Find a nice car around 7k at Bourne’s inventory, (I don’t wanna give the name of brand), I thought is a good deal! In the pictures the front bumper right side was a litlle bit off, clean car fax report with a inner tie rod(s) replaced by Bourne’s at last service. The car was sold from Bourne’s to the 2nd buyer and then he brought the car back after 4 years which is now. I called to ask about the bumper and more details about buying process etc, I talked with a lady(no name)she told me that the car is in good shape with no problems and she doesn’t know nothing about the bumper. Spend almost a day, wake up at 5am, took a ferry, then a bus, then an uber to go and check the car. I arrived there, everybody really nice, a lady(I don’t want to give names) bring me the car for test drive, she let me go alone to test the car. The car was looking good, they fix the front bumper right side but the rear bumper was now just a little off which was a surprise, doesn’t matter, let’s do the test drive: AC didn’t work with 92 F outside, traction control inticator in the dashboard, couldn’t turned on, the steering whell when you drive straight was really crooked like 30% to 40% to the right side! I was what the …. is happening here at the best dealership from Massachusetts 4 years in a row. Went back to the lady and tell her all the issues, the answer was we can fix those issues and yes they work at the bumper but I don’t know the reason! Then I asked for another car in the same amount of money. Unlucky, nothing! You can’t do that to a customer when you are the best dealer for 4 years in a row, I get the thing that they tried to help they’re customer to get rid of the car but don’t put somebody with hopes on the roads, waisting their times and money and behave like that! I followed your dealership for a good amount of time because I trusted your professionalism and those 700 good reviews on google, but this was to much and really unprofessional!( I’m sorry for my writing, English isn’t my native language).
Michael Phelan
I worked with Mario to purchase my 2013 Nissan Altima. He was extremely helpful with the process and was very responsive with answering questions digitally! I would highly recommend working with him to purchase a vehicle.
Shawn, the Business Manager, was also very helpful with the financing process. Very knowledgeable and personable. After speaking with him i felt that i had made an informed decision on how best to proceed with the financing portion of the deal.
Overall i had a great experience and i would highly recommend this dealership!
Jen White
This place is very professional. As soon as I walked in Kim was right there to help us we did not feel rushed or pushed to buy she was very patient as well. I would recommend this place to anyone who wants to buy a used car. I’m so happy with my 2015 Jeep Compass. Thanks Kim!
Jon Cronshaw
Paul in the service department was extremely helpful and understanding and knows value of a customer. Mike Kelly the general manager is a up standing gentleman. I had a problem with a vehicle I purchased from them Mr. Kelly stepped in and went Above and beyond for that I’m thankful looking forward to do Business with those two gentlemen again.
Sydney Jordan
Mario was extremely helpful and answered all of my questions. If we buy another car I will be sure to ask for him.
Tessa B
Ask for Mario he was great, he was not pushy at all and just let you take your time. I would absolutely buy a car there again.
Christopher Parenteau
When I first inquiried about the vehicle of interest I recieved an immediate response which was great! Went to test drive the vehicle a few days after and was introduced to Mario Lee, who is an exceptional sales person. He was very attentive and friendly which made working with him easy.
You don’t feel like you’re at a car dealership and they treat you with great respect!
I would highly recommened anyone looking for a car to go to Bourne’s and work with Mario!
Mike Hollenbeck
Great experience buying a car, low pressure and friendly staff made it less stressful than anywhere else. Trevon and Dave were both friendly and helpful without making it feel like they were just trying to get the sale. Comfortable chairs. Snacks and coffee. Great place to buy a car.
Matthew Hicks
The place looks cheap on the inside. The staff didn’t seem to care about their customers. They were understaffed. Everyone was running around and only giving half their attention. The place just seemed so disorganized. I keep going back here to try and give them the benefit of the doubt when looking to purchase a car, but every time I do, it seems to be worse than the last time.
Me People
Excellent selection of quality cars. Great website to pre-shop.David Pair quickly brought selected vehicle to the front for test drive and then brought another. No haggle pricing so you are handed the keys and the car to assess. The no haggle pricing is reasonable. Service dept. has good rep and extended warranty is comprehensive. Relaxed environment and finance people ,if needed ,are experienced and friendly.
Bryelle Gomes
My experience here was great, and Trey did a great job very professional and efficient , answered all my questions and was very nice. Awsome place to go to and great people all around I highly recommend this place to all looking for a vehicle, and I highly recommend you go to Trey!! Great job guys !
Sarah Muir
I had such a fantastic experience at this dealer! The woman I worked with, Kim, was amazing! I never felt pressured, or uncomfortable talking about the price with her. She made the trade-in process quick and easy, while continuing to answer my questions and concerns. The woman at the front desk was very sweet, and the man who helped me sign the paperwork answered all of my questions in a clear manor, taking time to explain things so I knew exactly what we were discussing. I was recommended to this dealer through a friend, and I will send my family and friends here, too! 10/10 and A+! Thanks Kim!
Gabe Furtado
I work at a corporate dealer myself and both the Sales & Service team at Bournes has exceeded my expectations, which are high when it comes to dealerships. They out performed the 3 large dealers I’ve worked at (Toyota and two Nissan Dealers). Kim, my sales and person Carlos, my finance consultant made my purchase pretty pleasant and quick. Then after my transmission went in my car a while after, Mike and Kory in service were great as well. They took care of getting my vehicle towed to their location, getting me in a loaner vehicle, and the warranty claim for my repair. After racking up over $16,000 for my transmission repair I walked out not paying a dime thanks to my extended warranty I purchased with the car, which I’d highly recommend to anyone to get when buying a luxury, performance, or higher model vehicle in a line up that is out of factory warranty. So far, I’ve loved my Evo X MR but I mean this in the nicest way, I hope not to have to go back any time soon unless I’m buying another car! (;
Noreen Dowd
A fantastic experience at Bourne’s Auto Center. Kim is the best! She is very patient and knowledgeable. I absolutely LOVE my new car!
Mike Hempel
I worked with Patrick and Matt at Bourne’s Auto and they took excellent care of me. They made the car buying process easy and enjoyable. Would highly recommend!!
Jeremy Champlin
Great experience buying a car. The price is what they say it is. Everything was done quickly and everyone was helpful and respectful. I got the car I wanted for a good price. They didn’t try to upsell me or any other shenanagans that you often get at a larger corporate dealership. I would definitely buy a car from them again. 
Bruce Wichland
What a great experience! I initially reached out for information on one vehicle, but was told it was on hold. Amy asked what I was looking for, payment type, etc. and sent me back a list of options. After going over them with her, I scheduled an appointment with Scott to take a test drive. My wife and I came in and Scott met us at the door. After test driving a few vehicles, we decided on one and were able to leave with it that day. Scott and team were able to complete the paperwork, financing, and detailing of the car all within a few short hours. We can’t say enough about how easy it was! There was no pressure; what a great experience and we’ll definitely be back for our next car!
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