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Poquet Auto Sales, Inc. in Golden Valley, MN

Overall Rating 4.7 out of 5
60 Reviews   Write a Review
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Used Car Dealer

800 Lilac Dr N, Golden Valley, MN 55422, USA

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Company description

Used Vehicle Dealership Golden Valley MN | Poquet Auto Sales

Poquet Auto Sales is a pre-owned vehicle dealership located near Golden Valley MN. We're here to help with any automotive needs you may have.

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All reviews:

Dean Joy
First class facility, people and vehicles. Vehicles are fairly priced and are very nice. No pressure sales. They pulled the vehicle inside the interior showroom so the snow and ice was off and it was dry to look it over. They pulled it outside, gave me the keys and let me take it out to test drive for what ever time I needed. Highly recommend this place. Certified, quality used cars 1-4 years old. Don’t know if I will ever buy a car anywhere else. I worked with Dan K. , but everyone I met was very nice and helpful.
Heather Aldridge
We had such a great experience at Poquet! As you walk around the lot, the vehicles are all unlocked, clean, and ready to be test driven. It was easy to compare many types of makes and models all at the same place, which was very convenient. The Salesmen were helpful, professional, honest, and easy-going. We did not feel any pressure while we looked around and knew the prices of the vehicles so there was no surprises. Once we found the vehicle we wanted, the purchasing process was quick and easy. We will definitely be going back to Poquet for our cars in the future.
Vincent Shad
Been here a couple of times but never ended up getting a car. Their service is wonderful as is their inventory. But their prices leave something to desire. I think because they buy their cars from an Auction who bought it from another individual/dealership, their prices don’t feel as competitive as one may expect of a used car dealership. We were looking at an Audi Q7 and could lease the same car brand new from Audi for less. Sure it’s a lease vs buying but the prices were several hundred dollars apart. They didn’t want to place a RV for the car either which made the situation questionable. So we went to Audi.
Jennifer Smith
Prior to buying my car, I visited many different dealerships. Poquet, by far, has the best customer service. Brad was awesome to work with and made the purchasing process easy and flawless. Poquet is not pushy at all and listens to what you are looking for in your next car. They price their cars very competitively and stand by the quality of their work. I highly recommend Poquet for your next car purchase. You won’t be disappointed. A big thanks to Brad and the entire Poquet team for all of their help. We could not be happier with our purchase!
Derrick K
I really like going to this dealership. They often times have a great variety of foreign cars. Their sales team are very accommodating and really help you think through what you like and desire in a car. Pricing appears to be pretty reasonable but not exceptional. You can find the same pricing at other dealers… but you don’t get the hard sell here. That is what I like the most.
Alanna Robinson
I have purchased two cars from them and my dad purchased a car from them as well. I recently traded in the previous car I bought from them for a SUV. Alec made the whole experience smooth and awesome for me and was able to get me a good deal on the new SUV. He was very professional. They even valued my car at a higher value than the Kelly Blue book had estimated because I purchased my car from them. I’m happy with my new SUV and recommend them to all my friends. I even take my car here for oil changes and they do a great job. Don’t buy a new car from the dealership, buy your car from here because these cars are just as good as a brand new car. You just don’t have to worry about paying full price and having the car drop in value the moment you pull off the lot like you do with new cars.
Kathleen Dockter
I’ve purchased my last 3 cars from Poquet and refuse to go anywhere else. For the last two cars, I was under quite a bit of time pressure. Each time, Poquet had a vehicle on the lot which was within my price range and with the features I wanted. I love how quickly I can try out different cars on the lot. This is the second car I’ve purchased with John Doberstein and am very appreciative of his advice about potential cars to test drive. I appreciate his patience and no-pressure approach. I’ll be in the market for another car later this year. I know where I’ll be heading and who I’ll be working with! Thanks, John, and Poquet!
Also, a quick shout-out to the pleasant woman who completed the final paperwork with me. She made the experience very personable and pleasant!
Gary Milne Rojek
Always Oustanding Well, they just make it too easy here. We have bought several cars here, all from Shaun (although it appears all staff members are very experienced). Their philosophy is one price and they stand behind their products. One owner, low-mileage used cars, very clean with spotless service records. Great service department (Jamie).
If you are the kind of person who wants to haggle the lowest possible price, this place is not for you. If you want a reliable, like-new car backed by a company that stands behind their word and products, then no need to look any further.
Phil Marchand
We found this used auto sales company using a search engine. Based on the excellent reviews on line, we thought why not try it. John D. was pleasant, listened well and only considered our criteria. No Drama, No Hard Sell, No closing, No upsell. No writing down a number and asking for you to initial the number and “I will go speak to the sales manager”. You know the routine… blah, blah, blah. At Poquet it was simple, test drive if you like, pay the price shown if you want the car. No extra fees for the dealer. Way Too Easy!
Katherine Prior
This is the fourth vehicle purchased from Poquet Auto Sales and the second purchase with Shaun. I had been watching their inventory online as I knew we would soon be in the market for a new vehicle.
Found a vehicle I was interested in and went out for a test drive. Love the relaxed , no pressure, professional treatment. Sat down with Shaun , went over the numbers, options for financing and extended warranty options. Sent my husband out to take it for a test drive in the next couple of days. Hands down the best place to purchase a car in the Twin Cities.
Kathy Longar
I cannot say enough good things about Poquet. It is a pleasant place to go to have your car serviced. The people at the front desk are very happy to explain what they see and what they recommend. They look at the vehicle and then make recommendations. We have never had a car break down since we started going to Poquet. One of our vehicles is a 2006 Toyota Sienna with 218,000 miles on it that is now being used by a college-aged son in Grand Forks, ND. He needs to keep driving between visits home to less than 3,000 miles because we always want the van serviced at Poquet!
Cory Knudtson
I appreciate the kind of dealership Poquet is. You go in, talk a bit with the salesman to tell them what you want, and our sales guy let us test drive any car we wanted. He was there to ask questions, but he let us test drive at least 6 different vehicles without talking to him every time. Liked the low hassle, low key style. When it comes time to buy, we will likely consider this a place to look!
Jay Anderson
Prior to going to Poquet, I had two very poor experiences with other metro dealerships. To put it mildly, I was quite frustrated and expecting nothing different driving onto Poquet’s lot. What I found was what the car buying experience should be for all customers. I worked with Dan Kruse who was fabulous all around. He was personable, wasn’t pushy in the slightest, wanted to make sure I was getting the vehicle that I wanted, and openly and understandably walked me through the financials.
Soon after, Dave Martin and Jada Holst made the loan process as smooth as can be, and Dan closed the experience as I left the lot.
Quite simply, I won’t buy another car in the future from any other source without first going to Poquet.
Jane Pooler
This is a great service department. Plan ahead for oil changes, tire rotations, etc as they can be busy, since there are many satisfied customers. Pricing is fair & much better than most other options. Honest assessment of service needs without suggesting unnecessary repairs.
The auto sales department is top notch. Customers are more than likely return customers for auto purchasing needs.
Craig F
Very pleased with our experience here. Cars that we looked at were all in great shape. Walked away feeling the deal was fair for both parties!
Megan Eldridge
I visited half a dozen dealerships looking for a truck. When I went to Poquet I met with Alec, he was straight to the point with everything which was great! I didn’t feel pressured in any way and he answered all of my questions. I purchased my truck within a few days and the process was quick and easy. I highly suggest this dealership to anyone, they are friendly and helpful, far different than the average “car salesman.”
Julia Vance
I recently graduated from college and moved to Utah, but I knew I wanted to buy my car from Poquet because of their reputation for high quality used cars and professional salespeople. Before my move to Utah, I was able to test drive some of the cars that I was interested in but not ready to purchase. Dan was very helpful and did not pressure me to buy a car until the perfect one came into Poquet’s inventory. He took note of which features I wanted so that he could help me find the right one. The perfect vehicle finally came into inventory and I had my parents test drive it for me in MN. Poquet made it very easy to purchase the vehicle from UT. They sent me the papers overnight, and were very prompt and professional. They prepared the vehicle for pickup, and it is in perfect condition! I couldn’t be happier.
Jan Fox
We have purchased 3 vehicles from Poquet over the years. Last March, I purchased a Lexus, which I love. Unfortunately, I realized this month that I needed to buy an SUV, and would have to trade in my Lexus. Brett patiently worked with me for 3 days, as I tried to decide which vehicle to buy. He is an excellent listener, and not at all like a “typical” car salesman.
I am moving to Dallas in the next few days, so this may be my last Poquet purchase. I highly recommend Poquet Auto Sales to anyone in the market for a new vehicle. You will never want to shop for a car any other way, but the Poquet way!
Shawn Levendusky
Really good experience working with Shaun Elling at Poquet. Quite a few friends have purchased vehicles here over the years and nobody has said anything negative– have to agree. Pretty easy all the way around when they have the car you want. Very professional.
James Crawford
Very POOR and unprofessional! We had to hunt down an assistant. Then, he) gave me a list of their vehicles and told to “look them over”. Finally, the salesman walked us out the door and told us to “look around” and immediately left us to fend for ourselves. So, we left and went to Sears Imports autos where we received excellent customer service and purchased our new vehicle.
Scott Adams
Excellent, truly the only place one should look to purchase a car. Great selection of almost new, low mileage vehicles. A truly painless and stress-free process from start to finish. Get to test drive as many cars as you like, by yourself none the less. The trade-in process is done while you test drive and the offer is exceptional. Honestly all other care dealerships should be like this. A real gem, only place I will be purchasing a car from now on!
Jesse Litwak
Found a nice, low mileage vehicle at Poquet that was exactly what we were looking for. After my wife and I had both completed test drives, I e-mailed the sales consultant indicating that I would like to move forward and would come in to go through the numbers. She assured me that we could handle via e-mail, shared the sales and trade-in numbers and asked me via e-mail late on a Friday afternoon if I would like to purchase the vehicle. Prior to Poquet’s 9 am opening time on Sat. morning, I sent an e-mail response confirming that I did indeed want to purchase the vehicle and requested the paperwork.
A short while later I received a note and call from Poquet telling me that the vehicle had been sold. Apparently, someone had come in on Sat. morning to view the same vehicle and because they were on-site, they had “right-of-first-refusal” according to Poquet’s policy. Very frustrating given that I had indicated my interest and intent to buy the vehicle prior to Poquet’s opening time that morning and had been told that I did not need to come in to complete the transaction.
All Poquet could tell me was ”sorry….bad timing”.
So, if you decide to do business with Poquet and you find a vehicle that you like, learn from our experience – do not assume that e-mails or phone calls will secure your vehicle or that Poquet will hold a vehicle for you just because you have indicated your desire to purchase. If you are not on-site, the vehicle is up for grabs.
Dan Goldner
Buying a car at Poquet was so much fun, I’m wondering how soon I can buy another one. Brett was attentive, thorough and knowledgeable. I came in on a Saturday and drove 6 cars in about an hour. All were great, one was perfect. Poquet found terrific financing for me and arranged a 5-year bumper-to-bumper warranty, all within my budget. I drove the car home Tuesday. This was my first time at Poquet but now I can’t imagine going anywhere else.
Emily Strack
Love this company!!! I love vehicles and we just bought our 10th vehicle with them. Thank you for being so relaxed. Always a great experience. Wouldn’t go anywhere else.
Mark Sparano
Right up 100 north. All the cars I love with great customer service too. Brett took care of me. No pressure. Listened. Worked with me. Patient. Lots of different models test driven! Poquet will be part of our family going forward.
Brian Blake
Poquet Auto makes purchasing a quality late model pre-owned warrantied vehicle extremely relaxed & pleasant. Numerous friends & family have previously purchased, my first time doing so. Dan was awesome from the get go to even after the sale. Zero pressure & continuously interested in having my questions answered. Would highly recommend not only Dan but also Poquet Auto for a stress free, smooth purchasing experience. Definitely worth checking out if in the market! Brian
Glenn
We have been buying cars at Poquet since 1999 and every time we have found a great car (this time two!) and always taken care of by great people. Brad and John were very open, honest, accommodating and fun to work with. The team at Poquet takes care of every detail—from the test drive to the paperwork to the delivery. We’ll be back for our next car!
Sara Bartlett
My husband and I have purchased two cars at Poquet, and both experiences have been fast and fun. I’ve had trips to Target take more time and effort than buying my Kia from Poquet this past November. I loved being able to shop their inventory online, then walk in and test drive it. Everyone we worked with at Poquet, from sales to financing to administration, was incredibly warm and helpful. We’re already planning our next purchase and know it’ll be from Poquet.
Quique Lugo
I had the best of experiences here. Really fast response in all my requests and very professional service. I would highly recommend this place for your car purchases.
Tracy Leith
Great customer service, easiest car buying experience I’ve ever had! Anxiety-free car shopping all the way down to the financing. Dan was helpful every step of the way.
Terrie Thompson
From the moment our sales person Chuck Wilson greeted us (we made an appointment online), this was a one-of-a-kind experience: seriously good. There is none of the typical hi-pressure sales technique. Also no negotiating or haggling, just their best offer, premium quality customer service and impeccable sales knowledge. Poquet sells only top-condition cars, none with accidents. Then they provide their own unconditional 4-month warranty, over and above any remaining manufacturer’s warranty.
We went there on a Monday morning before Thanksgiving and signed the paperwork to trade our car and get a new one that same day. Then the “new” car went through Poquet’s detailing service (including replacing 2 slightly worn tires with identical brand new ones), and we picked it up this morning, the Friday after Thanksgiving.
Sandi Gerou
Shaun was fantastic in finding the right vehicle for me! She has followed up twice since I purchased my Ford Escape to make sure all was good and that I was happy 👍🏽 Would recommend her to anyone looking for a new car – you won’t be disappointed.
Candice Anderson
Jamie was wonderful to work with. I had a few leaks that needed repair and they never gave me the run around. Very professional and easy to work with!
Lauren Ennis
Loved working with John Foley and everyone at Poquet! I was a bit disappointed that the detailing was not completed as described, but it was easy to schedule a time to take the car in to have it done. A bit inconvenient, but otherwise a wonderful transaction and experience!
thomas underheim
Hassle free experience and test drove a few cars without any pressure to buy,I would suggest this to anyone I know!
Kyle Stengel
This was my first car buying experience, and I was blown away by how friendly, helpful, and knowledgeable everyone at Poquet was. The salesman who helped me, John Doberstein, knew exactly the right questions to ask to guide me to the right car. He made the car buying experience fun instead of stressful; always made time even when he was working with other customers. The website is top notch and gives you a great idea of what cars you want to look at before you even arrive at the dealership. Next time I buy a car, I am definitely going back to Poquet!
Jul Jordan
Was very good visit. No pressure, very nice!! Very willing to help me, not hard just nice…
Mike Scott
Absolutely fantastic car buying experience. Zero hassle, no haggle pricing, very knowledgeable sales staff, very competitive financing and great service agreements and extended warranty options. All cars we looked at were great quality and low mileage. Wish there was a bigger selection, but the inventory seemed to cycle through fairly quickly. We’ve now purchased 2 vehicles through Poquet and so have other family members upon our recommendation.
Colin Shepet
I flew from Milwaukee to the Twin Cities to buy a car from them. I worked with Brad (sales) and was impressed with every second of my experience. I was greeted immediately upon my arrival, they paid for my cab from the airport, the car was ready to go and in exactly the condition it was described to me as, the paperwork was all ready to go, etc… I was in and out of there in less than an hour. Phenomenal experience, well worth the flight/drive home and highly recommended! Brad is a great guy to work with- upfront and honest with everything and never once pressured me to make a decision. Very informative, responsive and knowledgeable. I will absolutely look to them again for future car purchases.
Terri Trombley
We just purchased our second vehicle in four months with Chuck. We purchased a cross-over SUV thinking we wanted a smaller vehicle. We quickly realized that we missed the comfort and stability of the large SUV that we are accustomed to. Chuck, Anne and Sarah made the trade-in and purchase of the new SUV extremely easy! I strongly recommend the team at Poquet Auto to anyone purchasing a new vehicle.
Nathan Hill
Best car buying experience I’ve ever had. Sent an email inquiry late in the evening and Brett called the next morning to answer my questions. I set up a time to meet him the next day. Really nice guy and laid back, no pressure to buy, he wants you to find the vehicle that’s right for you. Love the upfront fair pricing; once you decide on a vehicle they do offer an extended warranty if you want it, but there is absolutely no pressure to buy it. We love our new-slightly used Toyota Highlander. When we got home from picking it up we realized our son had left his Packers hat at Poquet. Called the next morning and Brett found the hat for us! Again, great experience and highly recommend; save yourself some money and buy a slightly used vehicle here!
Craig Stern
Have purchased our last 5 cars through Poquet. No hassle car buying and trading. Dan is the best. We always ask for Dan.
Katie Forschler
Can’t beat the level of service and trust I have for this business. They have an unbeatable selection of low mile cars without any pretension on the lot. Every single employee was friendly and professional. No slimy used car salesman vibe here! They made sure I was comfortable the entire time. Need anything? Talk to Brad. Even after my purchase he was extremely helpful.
Braulio Gonzalez
I spoke with John and Anne over email and things were fine. Then I drove 2 hours to pick up the car from central Iowa after 10 hours at work and got there with thirty minutes give or take a minute to spare before they closed. They told me i could test drive the car if i’d like but had the tone that they hoped i wouldn’t say yes. They also reminded me that they closed at 8. The sales girl and others there seemed more focused on getting me out of there so they wouldn’t stay late. The girl also talked to me as if this was my first new car, when i have gone through this process before. They didn’t have any of the paperwork ready when i arrived.
They had two days to get my car ready and waited till last minute to do so. I have detailed my cars for years so i know what to look for such as a big purple stain in the trunk that wasn’t mentioned. The door jams had good layers of yellow dust that you get from driving in the country or gravel road, so i don’t know how they managed to do that. When I did my first oil change they told me the bolt to my oil pan was loose. Which is true because the car would leave oil stains anywhere i parked. Then the Nissan dealership here told me the passenger airbag under the seat was disconnected. A Dodge dealership in town stayed an hour after they closed just to talk to me about a car that i didn’t buy and Poquet wouldn’t do anything close to that. I tried Wayzata and they tried getting me to buy the same car after they rose the price 2K. I was ready to buy but i said good luck to them for also trying to tell me their manager couldn’t do anything about it but then the price went back down 3 weeks later . Then i tried Poquet and performance at the dealership was under. I was hoping Minneapolis had better to offer. They seemed like nice people but need to work on their execution when selling cars. John Doberstein was great help in email but never got to meet him. When he basically sold me my car. If it wasn’t for the manufacturers warranty, i would have had to pay for transmission work and more since i have bought the car.
Larry Duer
My first car I ever bought in Minnesota was from Poquet Auto. That was over 26 years ago and since then I have bought 7 more cars. My last car purchase with Shaun was just a great as the first. No hassle, the best in class customer service, and a great inventory makes Poquet a place I constantly recommend to friends. I have always found their pricing to be very competitive and even the trade in values I received was better than I expected from my research. What else can I say, only that I was in and out of Poquet in less than 3 hours, start to finish. Try getting that at any other dealer.
Mohammed Shafeek
Reliable. Price is bit higher than compared to specific make dealers. But poquet auto is highly recommended
Robb Wetenkamp
Had a great car buying experience there. All the cars are unlocked so you can sit in them and see what feels right. The salesmen give you space when you want it, but are ready to help when needed.
No pressure to use their financing or but the warranty offered. I would definitely recommend them if you are looking for a good low mileage, slightly used car.
Randy Daniels
My wife and I recently had the pleasure of purchasing a car from Brett at Poquet Auto Sales. We had a fantastic experience and would highly recommend visiting Poquet for your next vehicle. Brett was friendly, knowledgeable, courteous and efficient. His no pressure approach made a comfortable environment for us to make the right decision on the car that best fit our family. This is our 2nd car purchase from Poquet and will certainly be back next time the need arises.
Julia Miller
I had a great experience with Poquet. The cars they have are very nice and the staff are really great and very helpful! I was able to look for my perfect car without the pressure to buy, like you get at a typical dealership which was probably the best part of the experience for me! Poquet was recommended to me by several people and I can see why, I would definitely recommend them as well! Great place to buy a car!!!
Nancy
Fast, no haggle service. I highly recommend John Foley: no pressure! And Brad Dybing had us out the door (on a Saturday morning) in no time. I’m very happy with my purchase and I plan on using Poquet Auto in the future.
Nicole Paulson
For a couple years now I had been unhappy with the car I owned and wanted to buy something different. My dad had recommend checking out Poquet when I was ready to buy a new car because he had a good experience years ago. When I was ready I checked out the dealership, I knew I wanted an SUV but wasn’t sure on what kind. I was browsing the lot and met Brett, he was very welcoming and polite. Brett helped me find SUVs within my price range and with the features I wanted. Brett never pressured me into looking or buying something over my price range or something I didn’t like, which I found very thoughtful. My first car I bought at a different dealership pressured me into buying add-on’s I didn’t need or want. I also liked the fact you could test drive cars by yourself, it allowed me to fully feel out the car and fidget with buttons without the pressure of sales rep. I visited Poquet about three different occasions, I would keep contact with Brett about cars I found on their website that I wanted to see. Brett would let me know if it was still available or not and he provided more information about each vehicle I was interested in. I had found a Nissan Murano on their website that I wanted, I went to the dealership before closing on a Tuesday, test drove the Murano and fell in love! The car was basically brand new with low miles and all the bells and whistles I wanted at a great price. By that Friday I traded in my old car and received the new keys to my 2016 Nissan Murano! This is my second time buying a car and the whole experience was pleasant and painless. I highly recommend this dealership. I will and have already told my friends who are looking at buying another car to go here. You won’t be disappointed.
Carrie Campion
If you are looking for a used car with NO accidents at an amazing price, this is the place to go! They do not finagle pricing at all, but their pricing is the best you will find! Awesome sales people and a super great staff! #1 used car place!
James Horst
The professionalism at Poquet is unsurpassed by anyone. My wife and I had a fantastic buying experience. It is very clear that Poquet puts their customer first. Thank you Colin and Brad for making our car buying experience a positive one. Job well done.
Michael Bloom
Seriously, why would you even think to go elsewhere!? Poquet is a golden standard for what car buying should be. Professional is a word, yet somehow isn’t good enough. You feel welcomed right from the start. Full carfax report leaves little to question. The prices are always right on point and you don’t have to play games. This is my second purchase at Poquet and certainly won’t be my last. My only regret? Not having the luxury of working with Shaun the first time. When was the last time you bought a car and received not one but two follow up thank you LETTERS. Letters, not a plain jane email, that is entirely cookie cutter. Do you want to feel like your business is appreciated? Well, I can sure guarantee you will from Poquet. I don’t typically take time to write reviews, but this is entirely deserved. I have never been employed with Poquet, I don’t have any family ties, friends, etc. This comes from the heart and from having such stellar interactions with this business. At the very least, just step into one of their locations and see what I am talking about. You won’t regret that decision, and you will experience the best car buying endeavor of your life.
Oh, and in case you’re curious. My 2015 Mazda 6 is an absolute dream!
Steve Fontaine
Poquet Auto is a great place to find a great selection of one-owner used vehicles at good values. Additionally, they are a joy to work with personally and they make the buying experience very simple and straight forward, and most importantly, can be trusted fully. I have purchased my past two vehicles from Shaun Elling and she has been fantastic to work with, and also recently had dealings with Colin and the outcome was as good as can be expected. Poquet is loyal to their past customers and always eager to please. I’d highly recommend Poquet!
Rachel Bloom
Don’t shop anywhere else. You can’t beat the experience and quality of Poquet. No hassle, easy going experience. And their service department is without equal in the Twin Cities. I always know they’ll give me a fair price, do the work well, and accommodate my schedule as much as possible. I won’t go anywhere else.
Chuck Weum
Excellent experience. Great people fantastic choices and right value.
Deborah Andrews
This is our 4th car we have bought from Poquet Auto and Shaun. Each time we have started out at a dealer and each time we make our way back to Poquet. Great sales person, great cars, and great service. We always walk away with a smile on our face and the perfect car!
Jerry Kudanovych
Smart ass salesman. Bought my Infinity at Bloomington Infinity for less money and miles.
Kristine Wohlfeil
Wow. If you want a great, relaxed, fair and no hassle no pressure carbuying experience, look no further. Totally impressed and plan to buy here again!
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