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Enterprise Car Sales in Henderson, NV

Overall Rating 4.8 out of 5
30 Reviews   Write a Review
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Used Car Dealer

1050 W Warm Springs Rd, Henderson, NV 89014, USA
Located in: Enterprise Rent-A-Car

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+1 702-227-6833

Company description

Enterprise Car Sales | Find Used Cars Online or at a Dealership Near You

Buy. Sell. Trade. Enterprise makes it easy.™ Browse quality, pre-owned vehicles, estimate the value of your trade, apply for financing or schedule a test drive.

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All reviews:

Jeri Plunkett
Purchased my Jeep at Enterprise in Henderson, Nevada. Couldn’t have been happier with the experience. My sales rep, Andre Serhal, was professional and personable. The price was set on the Jeep so there was no haggling and the Jeep itself was in immaculate condition. Definitely would recommend using Enterprise to anyone looking for a top rate used car. Five stars in all areas.
reza tabatabai
I purchased a car here at the beginning of May. Negative experience with vehicle and even worse experience with customer service: I arrived at 7:15 pm on a slow rainy weekday and Sasha told me business closed at 7 pm though the website said 8 pm. She said website isn’t updated. But the front door sign also said 8 pm so Sasha decided to let me in. First impression wasn’t good. Sasha showed us a couple of cars and we decided on one. The breaks on this vehicle were a little squeaky but I was told it’s because of the rain and it will go away which it did. I was told that all the vehicles regardless of age and mileage go through Enterprise inspection and if they don’t pass, they won’t be put up for sale. A couple of days after driving the car I noticed the car was shaking a lot. I immediately called Sasha and told her about this and she suggested their mechanic look at it (but didn’t mention anything about a 7 day return/exchange period). I had to fly out of town for work and when I came back I called to talk to Sasha again but got Jocelyn who gave me a number to Asurion and told me they will handle it for me – I wasn’t happy about this as I had spent $25,000 on the car and didn’t want it to already have problems – I wanted to have a working car as promised it passed all inspection. I asked Jocelyn what options I had on switching to a working car instead of taking this one to the mechanic after 10 days. She said I don’t have any options as there is only a 7 day period where I can switch. I had not heard this up until this point (even though I obviously signed some paperwork saying I understand I have this 7 days). So I asked to speak to Sasha and waited on hold for 10 minutes before hanging up. Sasha called me back the next day. I told her that I didn’t know about the 7 days and she got very defensive, and she said I signed for it and they weren’t trying to hide anything. I said I understand I signed for it, but it would have been great for it to be verbalized as well. She said it was stated on a board behind her – sorry Sasha for not being as aware of my surroundings as you are and for not reading everything around me. The right thing to do is to emphasize on this option you “give” people, and point to it if it’s on the wall. Otherwise even though it’s in the fine print and I signed for it, it is still as though you are diverting attention away from that. Still on the phone and Sasha wasn’t really letting me talk at this point and then she told me she is very sorry she called me back 🙁 That was the end of that conversation. I would like to add that I was rather explaining my experience in a very civil manner and not sure why the call ended as such. In the phone conversation Sasha also told me that I bought a vehicle with higher mileage than Enterprise usually sells and shouldn’t expect to be perfect, and should take it to get it checked. This is bad customer service on multiple levels: – Lying about close time, – Not making the customer aware of the most important fine print options, – Not offering to do something for that one customer that didn’t end up with a good vehicle even if it’s passed 7 days, – First telling me all vehicles go through proper inspection and won’t be put up for sale if they don’t pass, and later telling me I bought a vehicle with high mileage and shouldn’t expect it to work perfectly, – And getting defensive and taking things personally instead of looking at it from a business & customer relations stand point, and fixing them, But none of these minor annoyance would have mattered if I actually had a great working car after spending $25,000. I have always had good experiences renting from Enterprise, and at my previous job (landscaping business) I used Enterprise for all of our truck rental needs. This experience has been a complete shock to me as I went into it expecting the high level of professional customer service & products that I’m used to.
Monica Gomez
I had a great experience at Enterprise! I love my car and they made it relaxing and stress free and I feel like I got a great deal! Chad and his associate were fantastic!
onlymelori
Went in expecting a hassle, but was pleasently suprised. Andre was amazing, patient and really help find the car that was right for my needs. Financing was easy. Will definitely visit for future car needs.
Taylor McCrystal
Very customer-oriented. I recently bought a 2016 Jeep Compass from here after my car was totaled, and took out no extra policies other than GAP insurance. Come to find out, it needed an alignment. Jimmy set up the alignment, nothing out of pocket, and it was done same day. I love my car, and they treat people right.
joelle righetti
I love my car and the time it took to get into it was awesome. I would definitely do this again. Thanks Enterprise..
William Paynter
I purchased a Car last week from Enterprise Car Sales, in Henderson, Nv. I’ve Bought cars before { Las Vegas, Nv }, but was Totally Overwhelmed by the Great Service I Received from The Sales & Financial Team @ Enterprise Car Sales. The Team of Sasha {sales}, and Jason {financial}, was : Polite, Well Versed, Professional and EXTREMELY Helpful in All Aspects of the Purchasing Experience. After the sale, they helped me arrange purchasing Car Insurance: I rode the RTC Bus to ENTERPRISE, I Drove My New Car Home. I even Received a Handwritten “THANK YOU CARD” from Sasha Beller. I HAVEN’T Seen Customer Service THAT Great in YEARS !!! THANK YOU !!!
Porfirio Razura
Go to the Italian short guy great car salesman really helpful
Trishh Cali
This place is the best , Jason and Sasha took very good care of me .. very genuine reps !!! I have the 2017 Hyundai Sonata and I’m loving it ?????
Chase Stevens
Anthony DeVita and the rest of the Enterprise sales staff were incredibly helpful in finding me a car that fit my needs as well as making the difference in getting a good loan with better APR then I was expecting. My trade-in vehicle (an ’04 Toyota Camry with 216k miles) was also valued better then I was hoping for which definitely helped financially. My 2016 Scion iA has been fantastic so far.
Rebecca Bradshaw
I was in Vegas for a basketball tournament and there was literally no cars available for the first 2 days we were in town. I called everywhere and was unable to find a car and several places were very rude over the phone. When I called this location, I was dealt with in a very respectful way & treated as if I was important to the person on the phone. I was able to get a reservation and was told the car would be ready Friday morning at 7am. The staff was very nice and accommodating to me at pick up. I would highly recommend this location as opposed to the airport or any other companies in the area! They will be getting my business again the next time we’re in town. This time I will reserve ahead of time.
Kenneth Peterson
I just bought a new Ford Fiesta SE we had very nice people helping us Eric help us as our salesman and we went home with the car and I would like to see if anybody needs to buy a car Enterprise Rent-A-Car on Warm Springs Road which is there used car dealership I recommend it very highly they bend over backwards to get you into a car
Steve Christensen
I rented a Kia Soul from Enterprise for a week and a half. I fell in love with the car, and noticed that it had very low miles. I was in the market for a car, and when I returned it, I asked if they sold their inventory. The salesman was very professional and referred me to Andre at the Henderson location. Andre was prompt in returning my call and was quick, efficient and most of all very professional. We set a meeting time and that was that. The next day, I was not feeling up to task, and explained that I would need another day. Andre was very accommodating. I explained that it was also a task to get to his location, and once again Andre to the rescue. He personally picked me up in the vehicle I was interested in, and had me test drive it back to the lot. By then I was sold. And Andre proved that he was not the quintessential ‘salesman’, but alarmingly human. Jovial, kind and engaging. The sale went smoothly, In less than an hour I drove “Lilith” home! A.) If you want a great used, 1 owner car go see these guys. Seriously. B.) Any of the reps there will provide great care and service and fully explain EVERYTHING, but Andre…Def ask for Andre. Again, Seriously.
Lisa Nowakowski
Twice in 5 months I’ve rented a car at this store and I couldn’t be more satisfied. The first time, even though they didn’t have the economy car I reserved, they upgraded and I was out the door in less than 30 min., the young man (don’t recall his name) was friendly and very efficient. This last trip, I was assisted by Terrell, a bright young man who was engaging without being over the top, genuine, and again very efficient. When retuning the car, I got to speak with both Janice and Justin about how pleased I was with the people and the vehicles (immaculate) at this store, I highly reccommend!
brooke alexander
Such an easy enjoyable way to buy a car! Easy every step of the way. Andre rocks!
Bob Genzer
Needed a car for a few days while mine was in for repair. Pick-up from dealership was quick, counter employees were very professional, I had my rental vehicle and was on my way within 30 minutes. Return process was just as easy, my receipt was printed at the check-in booth and I was on my way back to the dealership within a few minutes.
Cory Fairbourn
Very good shopping experience. Salesman had the car I was interested in tun through tje shop and ready to go wjen i got there. No pressure, no hype. Went home happy.
Matthew Kluk
Brian is a great person. He’s not a salesman, he’s a human. Go buy a car from him and he will give you great service and will not lead you astray. I enjoyed my entire experience at Enterprise Car Sales
Evelyn Meade
People are always nice when they want to sell you something. I don’t like where they tell you what you’re looking for is being closed minded. I think it’s more about knowing what you want and they don’t have the ability to persuade you to get a car in Las Vegas that has non-tinted windows. They are haggle free so I’d you feel the price isn’t right, then just walk away because they WILL not budge. At least with a dealership and the true car app you can negotiate your way around an optimal price. Especially if you’re buying a car cash upfront no leasing or financing.
ROBERT BINICK
Went in right before Christmas to get an appraisal on my car. I was greeted by Chris Robinson sales associate at Enterprise. He had my vehicle appraised and showed me some cars that were available. I was satisfied with the appraisal and chose to purchase a low mileage 2016 Hyundai Sonata Hybrid. All the employees at Enterprise were great to work with for the completion of the paperwork to finalize the transaction. Chris Robinson made sure that I was satisfied during every step of the transaction. Any concerns or questions I had were promptly handled by Chris. I am a senior citizen and purchased many vehicles during my lifetime. I truly believe this transaction was the best ever. I highly recommend the Enterprise Car Sales Team for a great car buying experience.
Steven Gorman
This is the place to go if you need a car. A year old vechile with thirty thousand miles at a great price and four years on the warranty. The people who work there are the best part. No pressure they take care of everything and your out the door in 90 minutes. They are classy people…
scott deal
Renting a car through Enterprise couldn’t have been easier. They had fast friendly service and had me on the road quickly.
Althea Johnson
If you are looking for a stress-free car buying experience with great prices and selection, Enterprise Car Sales is your one & only stop needed. I went on-line and found the truck I was looking for and submitted a request to be contacted and I could not have been more pleased with Andre S. who handled everything smoothly, professional and quick. I give this location for Customer Servicd 10, Prices 10, Hassle-Free 10 & Overall Car Buying Expekriece 10-10-10. Thanks Andre S. and staff.
Roger Justin Blake
Lance was amazing me and my husband bought a new car and were so pleased with the service we got we went back two days later and bought another car!
Christina Kelly
The salesmen and finance men are completely amazing. They listen to your needs and get you into what fits you not their pockets.. Amazing experience will definitely go back for my next car. A++
watrmeln2002
I rented a large 15 seat passenger van several week ago. The staff were very friendly, professional and helpful. I would definitely consider renting from them again the next time I’m in the area.
Hi Bye
Excellent service! Eric Johnson was the best salesman ever! They got us in the exact car with the right payments. Couldn’t be more satisfied! Thank you
Peggy Moore
I bought my previous car there and was pleased with the service. I got a great car at a price I could afford and no pressure to buy add ons I did not want. I feel good about my experience. Recommend this for everyone.
Donald Starr
Good experience, with purchasing a vehicle from Enterprise Car Sales. The sales personnel very friendly, and do not use a pressure sale approach. The vehicle was in very good condition for the price. Our sales process went smoothly at this Enterprise sales outlet. I would recommend buyers to look at Enterprise vehicles as a alternative to buying from traditional dealerships.
GiGi Sottosanti
Lowest price then all the other car rental companys. Very fast and friendly service.

 

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