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Reliable Auto Sales in Las Vegas, NV

Overall Rating 4.4 out of 5
60 Reviews   Write a Review
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Used Car Dealer

2575 E Sahara Ave, Las Vegas, NV 89104, USA

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+1 702-737-6688

Company description

Reliable Auto Sales is a trusted used car dealership in Las Vegas. We only sell quality pre owned vehicles and offer a professional auto service department. Our used car dealership is serving Las Vegas, Henderson, Jean, Nelson, Forth Mohave, Las Vegas, Boulder City, Crystal Springs, Spring Valley, North Las Vegas, Paradise, Enterprise, Sunrise Manor and everywhere around!

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All reviews:

Angela Miller
Everyone was wonderful. Rudy, our salesman, listen to all of our concerns to make sure we had exactly what we wanted in our new Chevy Traverse. The financing department made everything smooth and seamless. I have even made an appointment to have my windows tinted with the service department and it was super easy.
ƏbonÝ Ö
My experience at reliable auto sales was really fast and great. Miguel sotolongo was my dealer. I told him everything and what I was looking for and. He was able to get me in a car fast with no rush didn’t fell rushed to by a car at all. He made my time here great I love my new Volkswagen. Oh did I forget to mention it has low miles and a good monthly payment will be back soon
Jay Sincere
Mitch and Mary were ABSOLUTELY AMAZING!!! I found a CL 63 AMG BENZ on their website I really wanted. I took a chance, bought a one way ticket to Vegas from Los Angeles, after speaking with them profusely on the phone about the vehicle. They allowed me to take the Benz to an actual Mercedes dealership for inspection when I arrived. After it panned out, I bought it!! BEYOND EXCITED!! THANK YOU MITCH AND MARY in the sales department!!! A blessing!!!
Rome Williams
Greatest experience working with Reggie Rouse, helped me many times find the car and price that beat all. Been dealing with him for years, very trust worthy and good at what he does. He’s found the perfect car for my whole family. I defiantly recommend Reliable Auto!
Tanisha Hicks
Leticia was awesome made my car buying experience a breeze…. She had all my paperwork ready my car loan approval ready and all I had to do was sign the paperwork and drive off in my new car…. Very friendly staff they even helped me find some affordable insurance with reasonable prices… They really went above a beyond to take care of me and my needs even with challenged credit.Thanks Leticia and reliable auto sales????????
megatemp
Miguel Sotolongo helped us in purchasing an automobile. It is refreshing to deal with someone with extensive knowledge about automobiles and specific makes and models. He is a worthy businessman and a honorable salesman. His interest in serving his customers is readily apparent. I would not hesitate to advise others to seek out Miguel for their automotive needs. The Reliable Dealership is a benefit to Las Vegas area residents as well as others who seek a wide and properly maintained vehicles. Reliable was the best we had encountered in our search.
Shaun Wagner
The sales people are nice. I had a good experience until I purchased a car. They said it was a 2008, 40k miles, no accidents, and passed state inspection. After purchase, I found that it was actually a 2006, 140k miles, been in an accident, and didn’t pass inspection because one of the tie rods was being held in place with duct tape and zip ties. When you purchase a car, you must sign an agreement that all sales are absolutely final even if the car is not in any way as advertised. In case you wonder why they make you sign that, I can tell you. In my experience, what they are advertising is not at all what they are selling.
chance barton
I went to look for Hummers they had two H2’s and then I’m not a fan of h3s but they had an H3 Alpha truck most people don’t know that the H3 is actually a 5-cylinder vehicle they have an alpha model that’s a V8 very rare and then the H3 also comes in a truck model with the truck bed extremely rare combination unfortunately somebody else had their eye on it too I guess when I went back to go buy it when I got my money together it wasn’t there but that just goes to show the they’re doing good business there and they have cars at some dealerships don’t even know exist and the never had one and never even seen one never even heard of one but that blue H3 and that was something if you ever come across an H3 alpha or an H3 truck I know that they’re not as popular as the H2 but their way rare they made very few of them that would be a good investment even they’ve gone up in value the H to the 08 and 09 model especially that’s whenever they upgraded it the complete interior redesign and engine upgrades those new were $70,000 brand new with not fully loaded but with comfortable accessories. For the later model but I seen those sell with low miles for up to a hundred thousand in the sticker came with it was 60 to 70 thousand so if you got a little bit extra money go buy one of those this would be a good place to do it
Amanda Guardado
I bought a car from here back in March because my brother had bought his car here like two years ago. The customer service was so good he decided to recommend Reliable Autosalea to me. Steven helped him out with car back then and he did the same thing again for me, ensuring that I got the best deal I could and helped me pick out my first car. I would definitely recommend this location to anyone who asks.
Christina Gutierrez
Everyone I dealt with at the dealership were helpful and knowledgeable. James was extremely busy that day but took his time in showing vehicles I was interested in and taking me for test drives. The sales manager was awesome built a deal that met and exceeded my need for a lower payment and a new car with rebates. Form the very first email I received the information I needed from James first and Chris followed up the next day. Great professional Service
darlena mays
My experience was Very wonderful as Miguel, being my sales rep. Miguel was very informative he explained all details about the car was very patient and Miguel did what it took to get me in the car today!!!! very great customer service skills!!!!you made my experience at Reliable auto worth coming back to purchase a vehicle from reliable auto’s as well referring other customers. Thank You Miguel!!!
Brenda Herrera
As a first time buyer I thought the process would have been difficult and long but Steven made buying and understanding how it works very easy. He was very knowledgeable and friendly. The best thing about this dealership is that they aren’t pushy and overbearing, they give you space and time to make decisions. I will definitely be referring friends and family next time they are in need of a well priced used vehicle.
James Messegee
We went to Reliable Chevrolet in Albuquerque and bought a brand new 2017 Chevy Suburban Premier edition. The car is beautiful and Patricia Charles and Brian Coon were wonderfully helpful. A great experience. Highly recommend their team for all your new car needs.
Teaira Sanders
Harry is the best . He is so awesome. I was so scared that I wouldn’t be able to get financed because other dealerships gave me the run around but not him I put in my online credit app. He called me quickly and I went to see him the same day; And low and behold he worked with me and got me financed and into a beautiful vehicle. I will definitely recommend him . Harry your the man !!!!
Tatiana Halwood
Our sales person was great! Answered all our questions and went above & beyond. Wish there was more communication from our finance person. Had to wait for an extra key and time in New vehicle had to be redone. Hopefully I don’t have to take it back to have it redone again. I’m still waiting on a manual for my vehicle.
Dan Hall
Honest, polite, and no pressure sales. Salesman, Brandon Pallodino, was very helpful in getting us the best price and really made purchase process smooth and stress-free. Finance tried to sell us things we didn’t need, but took no for an answer and we quickly closed the deal.
Adine Reza
I walked into Reliable Chevrolet thinking I would not be approved for any car because I have no credit history. Patricia Charles worked really hard to get me into a brand new Spark! She was amazing and so helpful. I am very grateful forthe effort and time she took to make sure I got a new car!
Jonah Obil
Even with horrible credit I was able to purchase the vehicle I wanted with a high down payment. They were flexible with the down payment by allowing me to make payments on it. However, the vehicle had unnoticeable leaks under the hood which was estimated to be at least 1k for repairs at a mechanic I always go to. Read the contract carefully because they will have hidden fees like gap insurance ($600).
Taylor Kreider
Sold my car to these guys and they were great! I had a few other offers and they adjusted everything to make sure their offer was not only the highest of them, but was also as close to what I actually wanted for it as possible. The rep who helped me (Johnny?) walked me through the whole process, talked with my bank for me, took care of everything. I had a good experience selling my car with them.
Arjay Santos
Fantastic experience. We have purchased vehicles with Mary in the past. Today, we met yet another exceptional associate! Both Mary and Mitch made my family and I feel welcomed. We were able to get the perfect match on the right car, for the best price! We are absolutely satisfied with our Audi Convertible! That you to the team at Reliable and for the best customer service provided in Las Vegas!
Kyndall Lamb
My husband and I bought a new 2018 Chevy Equinox from Ron and his team at Reliable Chevrolet on the west side in February 2018. We had been looking for months and were very hesitant about buying a new car. When we went to Reliable Chevrolet we didn’t feel pressured or pushed. The entire team was very helpful and worked with us in what we were wanting in a vehicle and payments. I definitely would recommend Reliable Chevrolet to anyone out looking for a new car! Thanks again to everyone that helped us out!
Justin Myers
Ed Foley was an amazing salesman! He worked my mother’s deal for her over the phone and got it all set up so all she had to do was come down and sign the paperwork! He stayed late just so she was able to come in! Thank you so much Ed for helping my mother get a great deal on a car she’s been eyeing for a while! I will referring everyone to come see Ed at Reliable Auto Sales.
Jose Sanchez
My experience was terrible, took the three hours and 50 minutes to perform an oil change and rotate the tires… Scratched one the rims all the way around and didn’t even got an apology, just to find out that I have to come back and live my truck for a hole day in order to get it repair, Not even a courtesy car wash or anything for the delay my advisor Lawrence Lopez it’s not customer’s service oriented and he needs more training, he has a strong personality. Tried to speak to the Service manager and he wasn’t there.
Deaja Lopez
I definitely recommend Reliable Auto Sales to anyone who is interested in buying or leasing a car. Very friendly and determined to get you the car you want! Sean is the best ever, I had a small problem with my car, nothing Reliable did, and Sean made sure it was token care of on top of making sure my car was sparkling. The is overall a great place to deal with no bs and very straight forward.
Kitti Hauke
I just bought my first car ever and buying it through Reliable Chevrolet was a breeze. I did as much research as I could before I even did anything. I was skeptical going into a dealer to avoid a bad experience, because we’ve all heard those stories about dealerships, but what I received was above and beyond. I first found a car online and e-mailed them to come look at it, and when I went in I was sent to Ryan May and he told me the car I was looking at had a salvaged title but he took down all the information of what I was looking for. I looked at a few cars and they weren’t the right fit and I had to leave. Ryan assured me he would find the car I was looking for and call me when he found it. Sure enough, a couple days later I got a phone call and Ryan was telling me about a great car with a great deal. I went in a few days later hoping to test drive it, but that car was already sold, so I was shown a 2016 Hyundai Accent and I love absolutely everything about it. Again I was skeptical considering prices and everything, but Ryan helped me find an outstanding price for the car. (I checked everything I could think of and really, it’s a great price.)
They also took the time to show me 3 different detailed service reports, to make me 100% sure I was leaving with a reliable (pun kind of intended) vehicle. I highly recommend not only Reliable but also going through Ryan May, he was honest and straight forward with me, and made finding the right car for the right price incredibly easy. He explained everything to where I could understand from the different warranties to the different payment plans and made a very stressful process much simpler.
Cornell Horn
Shawn in the Service Department is the greatest. He was there to help me whenever I was worried about a needed repair of my BMW. He will help solve the problem. He is a problem solver, a rare trait of many. Great guy to work with. He makes the purchase worth it. I can’t say enough. Best…
Todd Beier
Wanted to buy a 1997 Oldsmobile from them for cash. The tires on the vehicle we’re 13 years old and the gas tank was empty (literally on E). All the dealership would do is give me $105 off the total price and put $20 in gas into it. $105 didn’t cover one tire and I was given enough gas to barely get home. Avoid this place and don’t waste your time. They stood to make double on the vehicle and blew it.
Brian Mull
I thought the customer service and the attention to detail at Reliable Chevy was incredible. They made me feel like they were trying to work with me to get the best deal possible for my new truck.
Sylvia Myers
I love this car lot, my husband and I were there maybe 45 minutes, they had the car I wanted ready, paperwork was a breeze. They handed use the keys and my hubby and I just looked at each other and was like is he for real? So to whomever is reading this if you have any kind of explainable credit issues go see Ed Foley, he is the real deal of car sales. Everyone else in the office waved and made us feel welcomed.
Shelly Halabi
This place is fantastic! Ed Foley was our salesman-super cool guy. Being new to the area, he made us feel very comfortable and he was really helpful! We were able to drive off in the car of our dreams in no time at all!
Kyle Remus
I’ve come to Reliable twice for a used truck, each time has been a very pleasant experience – they’ve had exactly what I’m looking for in inventory. The folks here are energetic, friendly, and easy to work with. They can get you what you need within your budget and requirements.
K Mai
Luke is a awesome sales rep! He’s quick funny and knowledgeable! Margo is efficient and very nice at the financial side took care of everything for us and we will be back for another soon !!!
Chris Herrera
Ryan May is the only sales person I’ll work with at Reliable. We’ve purchased 3 cars with him. If you decide to look at a vehicle, request Ryan since he’ll go the extra mile to ensure you’re receiving the best vehicle for you.
Wayne H
I was looking to buy a gently used Mustang GT and I found a beautiful condition GT on the internet at Reliable Auto Sales. My salesman Miguel Sotolongo was excellent. He was professional and pleasant to work with and even agreed to pick me up at the airport when I flew in to Las Vegas to pick up the car. Miguel took the needed information over the phone, got me a great finance deal and otherwise made sure everything was not only done smoothly and most important, quickly. My experience was very positive with this dealership and Miguel.
Yvonne Ebmeyer
Thanks for everything!! I received excellent customer service with Mitch. I’ll defintely refer you to anyone who is in need of a new vehicle. I felt very comfortable at the dealership- very nice and honest people! Thank again for handling my very unique situation and find the best solution!
Anthony Escudero
I was thoroughly impressed with our sales man Raul O. He was patient, knowledgeable and prompt for 2+ months while we waited for our Traverse to arrive. He made the entire process very smooth and my family and I would recommend that anyone looking for a new vehicle come see Raul at Reliable.
Terrill Robinson
Johnny made the process of selling my second vehicle super easy. Reliable also actually got me 2000 dollars more than the carmax offer.
P Naldo
Not given updates on the status of the repairs. Service advisor difficult to get a hold of. Problems not properly diagnosed by the technician. In the past, after the repairs were completed, the vehicle would be washed. Not anymore. Even when requested. I will not be using this dealership any longer for repairs.
Stacey Baca
Our salesman Lucas was helpful and personable. So was Margo who finalized our paperwork in finance. We are very pleased with our purchase.
Torrey Raimundi
Lawrence was extremely helpful. I didn’t buy my truck from reliable, but that didn’t matter to him. He still looked up my vehicle to see if I qualified for a free first visit. I really appreciate him going above and beyond. I will most definitely be coming back for any service I need. Thank you Lawrence.
Chad Akenhead
After giving us a set price on a vehicle, they tried multiple times to UP the price when sitting down to do the paperwork. We ended up spending a few hundred bucks more than they promised initially. Also, after signing the paperwork to lock in the price, they then decided to tell us that there was only 1 key available for the vehicle and if we wanted a second, we would have to pay 300-400 dollars. I have purchased a lot of vehicles in Abq, go somewhere else.
David Baca
The Staff at Reliable was amazing.. Very curtious and prompt. Also very helpful and did everything to get me into my new truck. I highly recommend this dealership..
Annetra Costa
Would give them zero stars if I could. I Had a horrible experience last week when taking my 2016 Tahoe LTZ in for a routine oil change. First off my appointment was at 930am, and when I dropped it off they told me it would be a few hours. As I was leaving, a salesperson approached trying to sell me a new vehicle. They pressured me into seeing what they could do to sell me a new one, butI wasn’t interested, as the one I have suits our family just fine. I left the dealership and they told me they would call me when it was ready and that it should take a “few” hours. The service guy never called so finally at 530 I went down to pick up my vehicle, and it STILL WAS NOT READY. No apology or explanation provided, only excuses. They stated they called me on the number on file but it must have been wrong (yet they’ve serviced this vehicle at least 3-4 times before). Then they lied about not being able to find my spare tire key. I asked the service advisor if they looked in the glovebox and he said he thought so, but when I got the vehicle back, the spare key was where I told them it was. They still tried charging me for a tire rotation even though they didn’t know where the key was which I found laughable. As if that wasn’t bad enough, they tried charging me about $60 more than they quoted and I had to dispute the charges and point to the paperwork that I had signed earlier. To to make matters worse, my sunroof stopped working after this visit. When I looked at the fuse box I noticed that the fuse was missing. I’ve never even had to go into the fuse box in the 2.5 years since we’ve owned it so I found it interesting that all of a sudden it stopped working. I told the service advisor that this was absolutely a horrible experience and asked for the managers name. Needless to say no one has bothered to contact me about what happened or to try and make it right. I will never return to have my vehicle serviced there and I wouldn’t buy from there if this is how they service their repeat customers. Just a word of advice for anyone who is thinking of using their service department…be careful what you sign when you bring your car there and good luck. We will be taking our business elsewhere and letting GM know about this experience.
Kasandra Figueroa
This place is amazing! Just bought my first car and thanks to Steven Magaña! He explained everything step by step, helped us to get our dream car! I really recommend Steven if you are looking to buy a car!
Chris Barry
A much improved experience over my last few visits. The service department seems to be putting in a great deal of effort in improving their customer service and it shows.
Rachael Rembold
I recently bought a Chevy Cruz from Clarence Johnson at Reliable Chevrolet in Albuquerque, NM and I couldn’t have asked for a better experience. Clarence was amazing, doing literally everything he could to find me the perfect car. Even after buying the car when I was having some small issues with the car itself Clarence took care of it. He got my car into their service department and had it running like new within a day. If you need a car go see Clarence at Reliable Chevrolet. You wont be disappointed.
Christina Melson
Miguel was very friendly, helpful and knowledgeable about the vehicles we were looking at. I did purchase a car for my daughter. He was very willing to work with us on a price. Next we need a car we will be coming back to see Miguel Sotolongo.
Ronnie Williams
Victor McCoy was a amazing! Very good attitude and helpful. He really cared about getting me into a good car, and was patient with me and my lack of patience. This dealer has amazing cars, and Victor was very knowledgable about the car sales process and paper work!! I will be buying my cars from here from now on! I give them 5 stars! Great experience, thank you!
Morgan Evans-Hammond
Harry and Gregory were absolutely amazing. I walked into the dealership knowing what I wanted and what I could afford and harry made it happen in literally 15 minutes! I recommend anyone come here! These guys rock.
Robert Navarrette
Very efficient. I asked for there best price and was told in 5 mins or less. Special thanks to Margo for completing paperwork asap. I’ll be back.
Stephanie Priamos
Extremely pleased with the professional and effecient manner that Miguel conducted my transaction. I would recommend him and Reliable to my friends and family. Thank you for everything you did to make the purchase easy
Bre Khounphinith
The entire experience from beginning to end was so easy and painless with Reliable Auto Sales. As we know that usually is not the case with a car dealership. Ed was our salesman and there is no other word to describe him besides “AWESOME”. My husband and I initially came in, in August and spoke with Ed. We didn’t end up buying at the time because my husband and I couldn’t agree. But when I reached back out Ed in December. He was willing to help yet again. He answered all my questions no matter when and what time I reached out. He made sure we got the Lexus we wanted and we are more than satisfied with the entire experience.
Jamie Harvey
Miguel was great and helped me get exactly the vehicle I wanted and even got my payment almost $100 less per month than I expected.
M3andJul13 RP
Terrible experience at Reliable. I will never consider this agency again for any future car purchases nor will I recommend that anyone else go there either. Reliable lacks serious professionalism and integrity as a business. Worked with two different sales personnel who did their best to present me with what little inventory they had available, but made little effort to work with me and present me with vehicles that not only fell within my price range but that also fit my needs as a consumer. Also spent some time working with Chris (management) who I must say spent more time going back on his word by over promising and under delivering. YRP
Jose Carrillo
I want to say thank you to my Salesmen Steven Magaña… He helped me out a lot n now i have a nice car to drive.. Great Service from him and the dealership
Tim Dehiya
Awesome service friendly and helpful all the way around, total satisfaction and driving off in a new vehicle with a big smile on your face…..
jennifer roesemann
Like any dealership they will say anything they need to to make a sale. I asked repeatedly from the beginning if I would be getting two sets of keys with the key fobs and was told yes. When it came down to it there was only one set but was told they would have another set made. I get the new set and it doesn’t have the features the original did. When I questioned this I was told “Well it gets you into the car”. Why would I get a car the automatic features when I can’t use them. So basically after being told whatever I wanted to hear at the end of the day I got a big “f” you from the dealership.
salvador camacho
Sales Consultant Miguel Sotolongo was very helpful with our purchase. He explained everything we need it to know and he answered all our questions . I highly recomend Mr. Sotolongo at Reliable Auto Sales.
Betty Weaver
I just bought a new Chevrolet Colorado and had a wonderful experience. Very knowledgeable and helpful in all aspects. Very happy!
John press
I cant describe how much Victor helped me out he made me and my family happy with this one.Thanks again to Victor =)

 

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