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|Used Car Dealer|
305 US-22, Springfield Township, NJ 07081, USA
Company descriptionVisit company website
My experience with 21st century auto group was awesome. My sales person Diego was very helpful with all of my questions and needs. The finance manager Karina was very instrumental in getting me the best offer on my trade. Many other dealers don’t have the inventory ,experience , professionalism and ability to provide what 21st century auto group offer. I enjoyed the hassle free and straight up information to help me with the right decision. Thanks to Diego and Karina for all of your help.
After looking for a car for months, Justice helped us to find a car that was just right for us. He was patient, stayed past closing, and was even out in the rain with us to make sure everything was right. Thank you so much Justice and Lily for all the help for answering my questions for everything you have done for me, I love my new Maserati. I strongly recommend Justice. Ask for Justice at 21st century auto group . What a great staff what a great company.
Tim was a great sales representative. He greeted us as soon as we walk in even though he had a customer. He walk us around and showed us the cars he had that we wanted. He was very knowledgeable about the car we was interested in. He ask us for our numbers and he worked really hard to make sure he met our demands. We left very happy with our new car. Thank you very much Tim.
The staff at 21 auto group is absolute class. Diego’s knowledge of the cars and attention to detail during my purchase can’t be matched. Sales Manager Diego and Karina in finance are the best I have dealt with when it comes to purchasing a Luxury vehicle. Lucky to have these experts in New Jersey. I will definitely buy from 21st century auto group again!
This place is so wonderful! They are so extremely helpful. They don’t pressure you into something not practical for you. I felt comfortable. My salesperson Tim is so friendly. They truly gave a rewarding experience. I would recommend this dealership to everyone! I’m grateful and happy.
Diego our sales person at 21st century auto group was very professional and helpful. He was not one of the pushy salesman that drive people away. He was very knowledgeable and knew everything about the car. I just came to look at the Audi Q7 and ended up buying it from him. Thank you Johnny for your professionalism.
I went to this dealership and had an incredible experience. All the staff were extremely helpful and friendly. Tim, one of the salesman, was beyond words nice and welcoming. He even went to the extent of finding chargers for our phones while we were there. I would recommend this dealership to anyone. No better place to buy your luxury used car.
Bought my used Maserati i love this car and the people in 21st century auto group that sold it, they are the reason why I bought from here. 21st century auto group is the best place to buy a car. I’ve owned plenty of vehicles, but have never had such a wonderful and pleasant experience. From the details to the smallest thing they cover it all and are GREAT……………Thank you!!!
We just bought a BMW about a month ago and had the best experience. Justice was wonderful and made our choice that much easier. This dealership provided great service and responded to all our needs in buying our vehicle. They went above and beyond and exceeded all expectations. We recommend it especially Justice to those looking to purchase or a great quality used car .
I were very impressed by the customer service we received at 21st century auto group! Diego helped us find the perfect car for our growing family. I am so thrilled with my new car and the service we received during the buying process and service we continue to receive from all 21st century auto group staff! Highly recommend! 21st group is the place to buy a car!
Top quality used vehicles available to suit any need. The staff was courteous, very attentive, and answered any questions I asked.I’m totally satisfied with my 2013 Jeep Wrangler. I highly recommend this dealership in Springfield!
I’ve purchased several automobiles from 21st century auto group and have always been well satisfied. Very easy to work with. Tim is my salesperson, one of the nicest people you will ever meet. I would definitely return to purchase again.
I needed a new vehicle and I saw a fully loaded Volkswagen CC in white that absolutely captured my heart. I went to this dealership and received nothing short of outstanding professional and personal.service from this dealership. Justice is an extremely honest and hardworking salesman that goes all out for you. Mr. Rodriguez and the finance department will fight for you to get the very best deal and interest rate even if you are credit challenged. These people are true professionals that get real results. No bait and switch. I also enjoyed meeting the beautiful and knowledgeable Leo lady from Ukraine at this dealership’s checkout. She is truly a gem. This is the best car buying experience of my life.
My experience was really great! i highly recommend asking for Justice when you go to this dealership. He helped make the car buying experience quick and easy. I hated buying cars in the past, but it was quick and painless this time!! Love my car!!
This was our third car, purchased from 21st century auto. Our salesperson Diego went above and beyond selecting the S550 we wanted. Can not say enough about the friendly, family oriented atmosphere and overall car buying experience. Thank you again Diego, Carina and the rest of the 21st century auto group team for making this another ultra smooth, no hassle transaction. Highly recommend this dealership!!
|beware buyers. I am sure all the other positive reviews are made up. This entire place is scam. I saw a car online in which listed as available, and just to be sure I called them multiple times. they told me the car is still available for purchase and it will be the same price as listed online. I then drove for 2 hours to get there only to know that it was a complete scam. The cars were not available to purchase and the sales was trying to sell me another car which, of course, far more expensive than the car I wanted to buy. It is basically a strategy used by the place. summary: this place loves to scam people salesmen lie (deceiving ) unprofessional I usually let things go, but this place is just ridiculous. please stay away from this place.|
Can’t say enough about Diego and the finance manager (sorry…can’t remember her name). Great service and no stress! Went back many times before making my decision and they were always patient and pleasant. Showroom beautiful and my Camaro is amazing! Thanks guys!!
21st century auto group team really took care of us. Team is top notch & the salesman, Lawrence, was awesome! This was, by far, my best car buying experience ever. If there were 10 stars, I would give them 11! Thank you 21st century auto group, and your awesome, knowledgeable, friendly, & incredible team!
Great experience buying a car from 21st century auto group at New Jersey! The sales staff was friendly, accommodating, and knowledgeable. Tim was extremely helpful, courteous, and efficient.He made this purchase happen very smoothly without any setbacks. We highly recommend this dealership!!
Diego is the most amazing car salesman I have ever encountered. Buying a used car can make you feel anxious, but I never did with him. He was so professional, reassuring, and made me feel great about my decision. I will never deal with anyone, except him in the future!
Most down to earth salesman John gave me exactly what I wanted! It was all about me, as it should be! Lily worked super hard to get me the best package deal on my Charger! Overall best car buying experience ever!!!! Don’t go anywhere else!!!
My two-fold experience was nice. From the outside looking in, the customers were treated with respect and professionalism as should be. On the other hand, inside looking out, their vehicles were took care of with care really well. I myself plan to do business here in the future.
Had a wonderful experience. Justice went above and beyond to find the right model for me. I was torn between a car and an SUV. I ultimately decided on a SUV. It was the perfect match for me. The showroom is impeccable and everyone was very friendly. A high end luxury car should come with high end luxury service and we found that at 21st autor group.
I had an absolutely wonderful experience at 21st century. Justice and the rest of the team, Tim and finance manager Karina, went out of their way to make this a first class experience for us. They really helped us in our search for the best cari for us, which ended up being a beautiful Q5. We couldn’t have asked for better service and we look forward to being part of the Audi New Orleans family for years to come.
My experience here was great! I was greeted immediately and they helped me every step of the way. The finance manager Karina and salesman Justice was super friendly and made us feel welcomed. He worked to make everything suit my needs. I highly recommend this dealership to everyone!
In November I got the best deal here. Working with 21 century auto group was a pleasant experience and having Justice as my salesman made it a five star event. Again thanks to everyone!
I was pleasantly surprised!! What a great place, beautiful cars and helpful staff!! Dani my salesman was great!! Got me the car i wanted at a great price!! I recommend 100%
Great customer service! they took their time working on different numbers and aimed for nothing less then making sure the customer is 100 percent satisfied. Will recommend to stop by if looking for a car. Special shoutout to Oscar and Diego from the 21st century auto group!
Quick & easy, they even found the car of my dreams & got us approved with great interest rate. Much better experience than I’ve ever had! Thanks guys for working hard to help us overcome our previous bad experiences! Tim, thank you very much. If you looking for a great quality used car, you should visit 21st century auto!
I had a great experience there today. Everyone was helpful and courteous. The salesman helping us. They worked hard to find a car in our budget. If you are looking for an affordable car, check them out:-)
I must say, Tim was amazing ! From the whole process of looking for a car from beginning to the end he was there every step of the way. Very respectful young man, and went above and beyond to help. Highly recommend going through him for a vehicle.
Drove around the New Jersey area all day searching for the right vehicle for me, everywhere I went the sales people were hounding and uncooperative, then I stumbled across this dealership. I was helped by a salesman named John and a finance manager named Lily, both were super nice and professional. Any problem Walked out with the car I wanted for a deal I didn’t think I would be able to get, but they made it possible! 10/10 service and would recommend to anyone looking for a used vehicle.
I’ve had an excellent experience purchasing a vehicle. Very clean dealership, very professional from the minute you walk in till the minute you leave. Our salesperson, Diego was patient and willing to take the time to see through all of our needs and help us with our vehicle choice.
Best car buying experience I’ve ever had. Purchased a used 500x lounge (which I love) and there was absolutely no stress or pressure. Justice and Karina were great!! I highly recommend 21st century auto group!
Had a great experience working with Tim and Justice. 5th Dealer I visited looking for a 2018 Lincoln Navigator. I had never heard of them nor have I ever bought a used car from anyone other than a dealership. I found the team courteous, knowledgeable, and not pushy. Having been to multiple locations I found the quality of the car and the price something I could not pass. I stopped by on a lark and ended up driving out with my new vehicle. They have a great selection of high-end cars and I will definitely buy from them again.
Great place to buy cars! Went to check out a BMW i had seen online andi met Daniel outside, he quickly showed me the car, we test drove it and in about an hour and 1/2 i was on the road of this convertible. Go see my man DANNY you will not regret it!
Great experience buying a car from 21st century auto group at New Jersey! The sales staff was friendly, accommodating, and knowledgeable. Lawrence – Sales Manager, was extremely helpful, courteous, and efficient. He made this purchase happen very smoothly without any setbacks. We highly recommend this dealership!!
Our sales person was Diego. He along with the sales manager treated us very well and found the truck my husband was looking for with all the specific things he required on the truck. And, we were very happy with the price of the vehicle. Everyone we dealt with was very profession and friendly. Thank you!
This place is so wonderful! They are so extremely helpful. They don’t pressure you into something not practical for you. I felt comfortable. The salespersons and finance managers are so friendly. They truly gave a rewarding experience. I would recommend this dealership to everyone! I’m grateful and happy.
Great customer service from several staff members. Diego and Lily were a huge help in giving my wife and I all the necessary information in order to make an educated decision before purchasing our car!
Everything I said before is no longer valid. I’ve never had a worst experience ever. Let’s start with I came in to see a vehicle that I had set up an appointment for and called prior to going to make sure it was there. After driving over an hour to get to the dealership I ask to see the car for my appointment and they sat me with a sales guy. It took him over 20 mins to get to us to tell us he would show us what vehicles he had. I asked if I could see the car that I came to see to which he told me they had to send it back due to failures but he would show me these other cars that he had that were the same year make and model but where 10K more than the one I came to see. After negotiating and waiting over an hour I finally settled on one car to which I shook the managers hand on a price per month. After an additional 2 hours of waiting and signing paperwork when I got into the finance office the lady told me my monthly payment would be XXX which was $50 higher than I was told. I told her I wasn’t paying that because I shook on a price with the manager and I would not have agreed to buy the car if that was the case. She got it within $2 of my original promised payment and told me that was the best she could do. After being there for 4 hours I drove off with a 2018 car with 27K, told the full warranty was in tack. As soon as I got home I set up an appointment with the manufacturer dealership to have the car inspected to make sure that it was in good shape. After bringing it to the dealership they tell me that the maintenance program on the car is no longer valid even though 21st century told me it was good. Fine, let’s move on. I leave the car with them to tell them it had a creaking noise in the front. I get a call 2 hours later telling me the car is UNDRIVEABLE. There is severe damage to the front end of the car and it will cost $7,500 to fix. This car is essentially 1 year old and was sold to me under the pretense that it was in working shape and everything was inspected. Well that was a complete and total LIE! I’m so beside myself. How can a dealership do this? I will be calling them today to find out what they can do for me but my feeling is it’s not going to go well and I will have to be consulting a lawyer under the lemon law for NJ. My advice…. STAY AWAY. I wish I would have read the reviews on the dealership prior to going. STAY FAR FAR AWAY FROM THESE CROOKS!
I recently purchased a vehicle from 21st auto group at Springfield and had the best car buying experience yet. Don’t hesitate to buy from here and ask for Tim he was very helpful and took his time with everything for me. I will definitely be using them again. Thanks guys.
|Manny was a pleasure to deal with. He was very personable and made us feel welcome. He also acknowledged every price negotiation we threw on the table and brought it to the managers for approval. Other than a few hangups in the finance office which were rightfully corrected the following day, the team at 21 century sold me a car I feel great about buying.|
Justice was great. We test drove a couple of cars with him. Never expected to buy a car that day but he and the salesmanager, Gary, were easy to talk with and discuss options. Never had such a positive and pleasant car buying experience! Loved it!
My Mom and I had such a great experience here! Justice worked with us until my mom was completely satisfied with what she bought! I would highly recommend him to anyone looking to purchase a used car!
Just made my second purchase at 2st century auto! The service cannot be beat! My salesman Justice was especially attentive and helpful after my purchase was made. He ensured I was fully satisfied and assisted me promptly with a few questions.
Tim helped me buy a used car from the 21st century auto group. He was very knowledgeable and fast and efficient. I am very happy with my purchase, and I would definitely recommend him to anyone looking for a car.
I want to take the time out to say my experience with 21st century auto group was awesome. This is my second time doing business with them and I am very satisfied with the way they put you first to get you what you want. I wanna give my sales dealer a two thumbs up Justice for making this an easy and fun process for me.
Everything was good. Ended up buying the car I specifically went there to look at. Paid cash out the door. Was out the door in 3 hours. Was a easy purchase. Very friendly good service all the way around. Justice is the man to see to get a deal made that same day. Go to Justicehe is the man.
Justice was amazing. He provided the best customer service I have received in years! I will not buy from anyone else. Love my Mercedes-Benz!
John was extremely helpful and hhis attitude is so caring. He’s the best salesman hands down…the manager and other staff are awesome as well they interacted with my toddler as i filled out paper work so he wouldn’t be a distraction to me …they made this ,what i thought ,impossible experience so easy and calming.
Best car buying experience ever!!! The staff at 21st auto group were so nice and accomodating. I hate the whole car dealership experience but 21st auto made it a pleasure. I bought a 2017 BMW M5 and I love it!!! This car has so many standard features that other cars don’t. I shopped around at other dealerships and this car gave you the most for a great price. I couldn’t be happier
The best experience I ever had. Amazing staff, knowledge and caring. Thank you Diego for helping me purchase my first car.
I had a great experience with Gary as my sales person. He was very professional! He was patient and answered all my questions promptly. It is a great environment and I did not feel pressured. It exceeds my expectations.
Oscar always goes above and beyond to ensure customer satisfaction. Carina the finance manager took care of me. Paperwork was fast and smooth. Thank you 21st century auto group team!
Just left with a good quality used 2016 Chrysler 300. Couldn’t be more satisfied! Diego was our salesmen and he worked with us so well. He got us the best price and deal he could. We enjoyed working with him. Overall great customer service and experience!
Bought a Audi A4 for my mother in law. Greta dealer. Justice, Gary and Karina were all fantastic. They spent time with my wife and I going over the car picking the options etc. No pressure during the sale process, we had our infant with us who started to melt down. They didnt play any of the what can i do to put you in the car today games. We finalized the deal over the phone. Could not have been a better team.
We purchased an Benz at 21st century group recently. They had the right color, options, and price. Our salesperson, Diego was very helpful and even walked us through several questions we had after the purchase. We’ll be coming back in the future for our next luxury cars!
Had a great experience. Tim was great. All straight forward and no pressure to buy other products. I will purchase from here again if ever need to. Internet price includes all applicable rebates, so the one you see may not be final price
I was extremely satisfied with my sales consultant Justice. He was extremely friendly and professional. I would definitely recommend her to anyone who comes here searching for a vehicle at this dealership. Best of luck to anyone here!
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