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Central Avenue Chrysler Jeep Dodge Ram in Yonkers, NY

Overall Rating 4.7 out of 5
152 Reviews   Write a Review
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 1839 Central Park Ave, Yonkers, NY 10710, United States
centralavenuechryslerjeep.com
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 +18669776220

Company description

Chrysler Dodge Jeep RAM Dealer Yonkers NY | Central Ave CJDR

Search for a New or Certified Pre-Owned Chrysler, Jeep, Dodge or Ram at Central Avenue, a Westchester Chrysler, Jeep, Dodge, RAM Dealer serving Manhattan and the Bronx.

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All reviews:

 

Joe Oliveri
The sales and service were outstanding. Every aspect of the experience was perfect. From the moment I entered the showroom the staff was attentive and accommodating. Jimmy and Chris answered every question I had thoughtfully and thoroughly. They walked me through the car features to make sure I was getting what I wanted and needed. I had shopped around and they were by far the best price. They truly wrote the book on customer service. There is no need to go anywhere else.
Sidney Halpern
As you can see by the photos below, I am a Jeep Man! I have owned many Jeeps in my life (71 Years of it so far…) and I have yet to have had an experience that is a GREAT as the one I have had with Danielle Velez & John Rosabella. Central Avenue Jeep in Yonkers is a dealer that gives you a fair shake and they don’t play games! I traveled over an hour to buy my Jeep from them & it was certainly well worth the trip!
Jaszy Jade
I recently brought a car from Central Avenue Chrysler Jeep Dodge Ram. I came across a lot of issues with that car , however thanks to Joe and Aida my situation was rectified. Aida was an amazing car sales woman , very patient and understanding . She made herself available for me whenever I had any car difficulty. Joe ensured I would not leave unhappy after having to take off work a few times to bring my car back to the dealership. When I did have to attend the dealership , Joe ensured I was given a loner so I would not have to miss out on work . Joe, Aida and Klara are a dream team . They each sat with me , talked to me and ensured I would leave a happy camper , which I am . Thank you guys for making my car troubles right while displaying patience and understanding.
JonJon10.0
If I were able to leave 12 stars I would!! This dealership is exceptional they go above and beyond to make sure the customers are satisfied with the vehicle payments and insurance. We actually take your time to walk step-by-step through everything and leave no stones on turned. I’d Definitely purchase another vehicle from them and also referrals thank you so much JEEP CENTRAL PARK AVE! 🚗💨
michael heretakis
Purchased a new 2021 Dodge Ram Promaster from Ken Segal on 3/13. Service was professional and transparent. No hidden charges just quality service. Ken was extremely knowledgeable and was able to find the right truck to meet our companies needs.
Kenneth Sundberg
Absolutely my best car buying/leasing car experience – in 20+year. They had a good amount of inventory to decide from, and everyone I interacted with was helpful and extremely professional. I worked directly with John Rosabella and he was a pleasure to work with and made the entire experience extremely easy and smooth. He was attentive and responsive throughout the entire process. I would recommend anyone looking to buy a new car to seek his assistance.
Angeline Malave
Had a wonderful experience with Steven C today. He was very informative and worked with me to get a great deal! I walked away with my new car the same day.
Alex Baker
From the moment we drove up to the dealership we were greeted with such a warm welcome. Everyone we worked with was incredibly helpful, fast and kind, specifically Clara! Spending time leasing or buying a car can be stressful but this was not at all. They helped me pick out the best car for me and listened to and addressed all my concerns. I would highly recommend working with these guys. The whole process was so smooth. I am so happy with my Jeep Compass and have really enjoyed driving it.
Julie Dougherty
The best part of my experience buying from here was I did it almost entirely online, and when I did go in to pick the car up, I was there for maybe 20 minutes. I also got an amazing deal on my car. The only drawback to it being so quick (and full disclosure this is the second time I’ve ever bought a car, first time I ever bought a car from a dealership) was I had questions about a few things, but I sort of felt like I was being pushed out the door as soon as I got there. It was clearly busy, and as I said I got my car which I love, at a great price, but the process was so fast I was left with a few questions never answered.
Heston Bahaw
My first time here, called in 2 weeks prior to schedule an appointment for recall and minor service that’s still under warranty. Indian guy at the service desk has absolutely no customer services skills, started talking down to me before I said anything. When ask will the service still be under warranty, he continued to talk down to me again like I should know how they handle warranty, service, etc. All his coworkers around him realizing his hostility give some side eye but didn’t say a word. I then politely asked to have my appointment canceled and walked out. Will never recommend this business to any of my friends or family if this is the way people are treated. EDIT – Following up to your reply -: Thanks for replying in an effort to make things right and to protect your company reviews.
Patrick C Rizzotti
Jim and Nico over at Central Ave have been nothing short of fantastic in assisting me with a new vehicle. My previous vehicle was rear ended badly and unfortunately totaled. I have two young children and needed a vehicle quickly. They made the process quick, easy, and affordable. I couldn’t be happier with my new SAFE Jeep. Thanks guys!
BRIANNA BIZ
Great service, the sales people get straight to the point. I told them what I wanted, what down payment I can afford, and my budget so they matched it and got me the vehicle I wanted on a spot delivery. Thank you again for your great service as I will recommend to family and friends. Joe is the man, go see him!
rowan robbins
I have been to plenty of dealerships in my life, but my experience at Central Ave Jeep was unlike any other. I had the pleasure of working with Klara and Joe. They are a dynamic duo and make the process smooth and I felt very at ease. Even the general manager came up to say hi! Very sweet and welcoming staff. I will absolutely be back when my lease is up.
Mary Tomasulo
Service was excellent as always, I have been taking my Jeep here for years. Customer service representative Alex Veras is very courteous and professional. I would definitely recommend more people to come to Jeep Central Ave in Yonkers NY
Moises
I was very pleasantly surprised with my experience with everyone. They made my experience a very memorable one. One person I want to really say – Thank You – to is, Adam. Being behind the scenes making sure all cars are ready for us to buy them. Top shelf service. Thank you!
Huda Ahmad
Amazing customer service! My second time purchasing a vehicle from this location. The sales rep Erine, Business Manager and Finance Manager were amazing and very attentive to our needs. Will definitely recommend Jeep Central Ave to anyone who wants a smooth purchase.
Paul Scoca
John Rosabella is the best!! Bought my second Jeep Cherokee from him. Both him and Jared were very professional and read the entire buying experience very pleasurable. Jim for Management even took time to introduce him self and thank me personally. I found the entire dealership very dedicated to making your buying experience a great one! Highly recommend anyone looking for a Chrysler JeepOr Dodge to the visit this dealership.
Antonio Faria-Neto
I’m a transporter. I’ve been going to this facility on a weekly basis to get lease returns from it. Adam Oliveri had been exceptionally helpful, going above and beyond to facilitate my job. I just let him know what vehicles I am going to get a day before and when I get there they are ready. In and out quickly. Not what happens in other dealerships. Happy to recommend this dealership to anyone because I know they will get top of the line service. Keep up the good work .
Katie Cifarelli
John Rosabella was amazing to work with. He handled all the paperwork over the phone and via email to limit time in the dealership. When we were there for the test drive everyone wore masks and it felt safe and clear. Great customer service. We’re very happy with the Jeep and would recommend Central Avenue Jeep and John to work with.
adit sem
I just would like to thank Marco in the service dept and the dealership for there professionalism. My younger sister had a issue with her Jeep Renegade and Marco stayed in touch with me the whole time and quickly resolved the issue. My sister went to pick up the car and said everyone was super nice and accommodating. Would definitely recommend this dealership for any future vehicle purchases or service. Thank you again Central Ave Chrysler!
Esther Amezcua
Great service! Neal was amazing and made our purchase as fast and easy as possible and made sure we were happy with our new car. Highly recommend !!
Ashlee Milone
John Rosabella was great! I was able to get my new, leased car within a few days of signing and was in and out in 30 minutes! I am very happy with my new Jeep and the service!
Ciara Calise
I had such a fast and easy experience here with Ernie!!!!! He was soooo helpful and was able to give me what i wanted and needed within hours. I was so happy and grateful that he helped me and would recommend him & the dealership to anyone!
Megan Wasilik
Marcos was very helpful and great to work with. I am always taken care of with the best customer service. Thank you for making the process of leasing my jeep that much more enjoyable!
Steven Vera
Came to Jeep central ave and Alex Veras really helped with great customer service and explaining everything thoroughly. The service was fast and efficient I’m happy with my results.
Seth Wilson
My wife and I just got a Jeep Wrangler from Central Avenue. Not only do we love the car but we also had a wonderful experience that started when we called in and lasted until we drove off the lot. We were helped through the process by John Rosabella who was a both highly-knowledgeable about our options and a pleasure to work with. I would strongly recommend Central Ave as a great dealership if you are looking for a Jeep.
carole rubin
amazing service, professional staff. my salesperson Klara was so kind and not your typical car salesperson at all, not pushy which is a big deal for me. overall, I had a great experience here and I will definitely recommend my family and friends.
Kassandra Rodriguez
This place is awesome, thanks to Sebastian and Neal for helping me out through this process. They were very patient which I appreciate and also genuine when it came down to the contract breakdown. Thanks for the understanding and helping me get my 2017 Jeep Grand Cherokee.
Jared O’Connell
Our salesman, John R, provided us with great service. He brought a vehicle from a central location so that we could test drive the exact car we wanted. He supported us well through the process. During the holiday season, the dealership worked well with us to complete the entire sales process, including trade-in, in one day. Both staff and customers did not wear masks indoors at all times. This was concerning. I almost reduced the rating, however the dealership treated us well. We recommend this location improves both staff and customer adherence to Covid safety protocols. I was admittedly uncomfortable at times.
Natalie D’adamo
If I could give 1000 stars I would!! John Rosabella at Central Avenue Chrysler Jeep, is an amazing salesman!! We had a smooth process from beginning to end. John’s knowledge of the business and genuine gentleman personality made me decide I’d never go anywhere else! He was highly recommended to me and I’m happy to recommend using John to others as well! At Central Avenue Chrysler Jeep, Amanda was extremely helpful when we encountered a situation with DMV. YOU ARE A TRULY AMAZING TEAM! Natalie Ballone
Jose Castro
Hey guys this is my second time on buying a vehicle at a second Dodge dealer location and it’s phenomenal hands down! I had Mohamad who helped me on my quest to getting the vehicle I wanted and he came through with it! Got me what I wanted and I’m highly content. Very professional and knowledgeable on the vehicles your getting into. Thanks Mohamad! Mr.insurance Paul, he’s very professional and Courteous. He gives you a detailed breakdown on what your looking to pay for insurance and he gets you the most lowest rates possible! Way to go Paul! The financial rep. Neal Is AWESOME!! So courteous and very professional with detailed information on the financial data and pros and cons on what works for you or not. High five on that Neal! So if your interested into looking for great cars and spectacular service, this is te place to go! Thanks Central Dodge, Chrysler, Jeep in Yonkers for making me a happy camper!
Anthony Iessi
I had a great experience dealing with Central Avenue Chrysler Jeep. Everyone from the receptionist to the sales associate to the finance manager was helpful and respectful. I especially enjoyed my interaction with John Rosabella. He is extremely knowledgeable, polite, helpful and very easy to speak with. He explained the entire process clearly and explained each item I was asked to sign. He walked me through all of the features on my Grand Cherokee Limited and even paired my phone with the car. He also explained all of the features of the Uconnect App and encouraged me to use it and explained why it was a smart app to use. I would not hesitate to recommend this dealership and John Rosabella. Best experience with a new vehicle I ever had. Oh and they take great care and interest in safety with masks and appropriate social distancing. Please go see this great bunch of people.
MIHZ PRODUCTIONS
Best place ever. The customer service was on point. True VIP experience. Thank you Joe. Love my new wrangler.
Jose gonzalez
Went to get my car serviced(oil change/tire rotation) this past monday on my day off & with this whole pandemic Marco & Alex from the service dept were able to get me in & out with ease. Shout out to the service dept!! You guys are awesome!!!!
gilberta benetiz
I would strongly recommend coming here if you want a new jeep. Our salesman,John, was so knowledgeable and helped us. The dealership did also really helped trying to gather the proper paperwork to get us going smoothly. Thank you!
Kristen Harris
So quick and so efficient! Super friendly staff – great experience all around! Klara was awesome and answered any questions that we had and Jimmy the GM as well. Especially now, during Covid, we felt very clean and safe and sanitary – would definitely recommend
Elizabeth Regalado
“I wanted to share my experience on buying my new 2020 Black Jeep Cherokee! I would like to say “”Thank You”” to the outstanding services I received from Sabastian in Sales and Neal in Finances. They made my documentation process simple, easy, organized, efficient and more importantly, professional. My Sales representative arranged to have me picked-up on time, the only thing I needed to do on-site is sign documents, and escorted in my new Jeep! My Jeep had a full tank of gas, detailed cleaned and had the smell of brand new. I was super impressed. Sabastian turned on the Jeep, and indicated that if I needed anything to please contact him and he will be more than happy to assist. This is the kind of customer service that is “”priceless””.”
Hiram Cordero
During a visit to the Central Avenue ChryslerJeep Dodge dealer for service, Alex Vegas took good care of me. My car was making a sound and leaking oil. The issue was resolved after the mechanics diagnosed the problem and fixed it. I’m glad to say that my car is not having this problem no more.
Baltu Yorkos
Even though I love the car, the dealership is terrible. They did not apply my tag in timely manner. I still do not have my tag and they said drive around with expired temp tag. They do not return calls and do not do anything. I would stay away from dealer. Update on 2-26-21, I finally received the tag after 3 months. I am not sure what the problem was, maybe pandemic. I am changing my rating to 4 stars since they follow through. I will buy car from them again.
Carlos Fuentes
I want to acknowledge Sebastian Lopez service during my process of changing my car. Sebastian was very attentive, knowledgeable and patient with me. He did everything very professionally and I will consider to come back and recommend this dealer to my friends. Excellent job Sebastian Lopez. Gracias
Mel D
“I thought I had a seamless experience with the return of my lease (2017 Jeep Wrangler Unlimited) until I received a notice from the bank that I leased through stating that I had a past due balance of $804. When I called Central Ave I was told that the car didn’t get grounded until December when I returned in October! I was charged an extension fee for every day it was past due when I did my part and returned it on time! The worse part is that I overpaid the bank by one payment and they are holding my $450 because of the past due balance which I am NOT responsible for. Unfortunately the person I spoke with from this dealership said they would “”handle it”” and frankly sounded annoyed when I called to follow up. Here we are over a week later and the issue still hasn’t been “”handled”” and I’m out $450. Cautionary tale when you return your lease make sure it gets grounded by this dealership on time or you’ll be held accountable by your bank.”
Keith White
I was satisfied with my service at the dealership. I was taken care of in ample time and was out of there in a reasonable amount of time.
Michael Salhab
I was looking to lease a Jeep Grand Cherokee High Altitude and Wow did i find the best car dealership experience i ever had in purchasing a new vehicle! Central Avenue Chrysler/Jeep in Yonkers NY is by far the best and outstanding when it comes to customer service. Joe Carino( sales manager) went above and beyond to get me into a lease at an affordable price where other dealers told me not possible. I would highly recommend Central Avenue Chrysler/Jeep to family, friends and the general public and believe me you will Not be disappointed!
M McCutcheon
“First off I never really check reviews or write reviews being that most of the reviews are written out of not being able to get a price or the buyer is completely unreasonable. I felt incline being that I got about 5 vehicles in the time span of 13 years from my vehicle specialist for life Leif Johansson. Although Leif’s previous dealership is around the corner to where I live a travel about 1 hour north to just ensure I have the utmost best experience. Leif is giving you the truth which I love no “”song and dance”” like with about everybody else at this and other dealerships. I actually bought vehicles and recommended this man for 13 years. Leif is there from the beginning to long after sale has been done. Just look at me, with my vehicles, colleagues vehicles, and family/friends it most be about 30 vehicles. See for your self if you serious about getting a Jeep ! I love you man and I just wish you worked I little closer to where I live… Cheers brother ! Marvin”
Mila De leon
Very nice and helpful staff. Got my first Jeep from there it was a wonderful experience ( thank you Sal) ! Purchased my second one from another dealer and I regret it. But I always go back to them for any service needed or issue. They are Always willing to help. Alex from service very friendly and helpful. Always making sure you understand the issue and the process! Marco is also very helpful. Definitely staying with them for my next purchase. It’s so nice ( especially as a women) knowing you can always look for help without being fooled. I hope their hospitality alway stays the same. – Nicauri D.
Shannette Richards
Brought my car in and Alex took care of everything. He called me let me know what the problem was and had it fixed. It is now running beautifully.
Edwin Maxwell
Excellent service especially with assisting with key access friendly and professional.. Much appreciation for Adam.. Keep up the good work and give this guy a bonus raise whatever he deserves it.
sharon hughes
“My husband and I had inquired about purchasing a vehicle from several dealers in our area. We applied on line and received a call the next day from Central Ave. Chrysler Jeep Dodge & Ram, letting us know that we could visit the dealership. We were delighted that we were being considered for a loan to purchase a car. Sebastian was the sales person assigned to us. He tirelessly made the effort to get all the information needed for the finance department to secure the loan. Neal was the finance department chief who assisted us with getting documents needed by the lending company to secure the vehicle loan. We left the dealership with a 2019 Sentra Nissan! As my husband, who has a wonderful sense of humor, says “”I am Whale glad and Elephantly proud””. We would recommend Central Ave. Chrysler Jeep Dodge & Ram to anyone who is looking to buy a vehicle.”
Nina Laria
Worst dealship ever. They are rude and mean. If you have extended warranty just forget it they won’t even help you. I would never do business with these people ever again. From the bottom of heart I advise people to think twice before you buy or service a car there. I am a wife, mom, a successful working person. I would never want anyone to experience that behavior or treatment.
HERICK VEGA
Every time i take my truck to get serviced Alex Veras takes care of me ! No hassle in and out smoothly !
Tanisha Sem
Great customer service and efficient service! Marco was super helpful and very accomodating. He went above and beyond with his sincerity and kindness. I know my car is in good hands here 🙂
Elvis Cekaj
My experience here was absolutely amazing. Klara is knowledgeable and professional. She knows her product, is not pushy and incredibly friendly, as is the entire staff. Thank you klara and to everyone at central ave jeep. You have earned a customer for life!!!
Brittney McKenna
I bought my Jeep Grand Cherokee here about 2 weeks ago and I must say the process was a wonderful experience here . Everyone was very friendly and I got to leave with my car that day. if you want a pleasant car buying experience look no further. Ask for mo he was awesome .
Maria Gashi
Quick oil change, very clean waiting area and speedy service for all your car needs, from The Valet, cleaning crew, to the the mechanics. Everyone is super friendly and service is top notch!!!!. I’m so glad to see Alex Veras is back at your service department!!!! Thank you Alex for always taking such great care of all my car needs. Appreciate your help. Will definitely be back more often because of you!!!! P.S…..I drive over an hour from Connecticut to service my car here because i would actually spend more time and money at any dealership or service department closer to home. Just to give you an idea of how amazing Central ave Jeep is. Thank you!
Anthony Lisanti
Marco and his staff did a great job with my first oil change. Fast and easy. This is my go-to dealership. Highly recommend them. Thanks and be safe.
Ayana DaRi
Sebastian went above and beyond to make my first car shopping experience pleasurable. Even though we had a minor hiccup, he still managed to get me the best deal possible for the model and make that I wanted. Thank you so much!!
Steve Hernandez
Good service from the service department special from Alex who look after my car for me and the mechanic.
Tracy Brunk
I had the best experience ever from a dealership service department at Central Ave Chrysler Jeep. Marco was exceptional in keeping me informed during the entire repair process.
Desiree Heath
The staff at Chrysler Jeep service department are the greatest. From my first interaction with Juan to the Service Advisor, Alex Veras, was outstanding.
Lynn McAloon
I had a wonderful experience with my new Jeep lease. Klara was amazing & walked me through the process. Thank you for everything!
Lorenzo Hildago
I brought my vehicle to service excellent experience Alex Veras was great. Highly recommend this place
Shanell Taylor
Best dealership to go to! I had a fear of the whole process but after dealing with Neal who was great it made the whole process simple and easy. Sebastian was great help as well. When I’m ready for another vehicle I would definitely go back. I fully recommend them.
Marc Baclija
This leasing experience was nothing less than perfect. Everyone was super friendly especially my salesman John Rosabella. He is aces. All my questions were answered before I ever asked them. If you go in there make sure to ask for him!
Will Cadena
Such a great experience! Not one but two Jeeps bought from here (one for my wife and I within a few months). Had the honor working with the amazing team especially with Danielle V. Danielle made the process so easy, plus she was warm, welcoming and has a personally…(thank God, many can learn) And suggested what I really needed what was worth it to add-on. These are the many reasons why I recommend friends of mine to contact them. Looking forward of upgrading my Jeep Summit soon!
Vanessa Mason-Stancil
Our experience at Central Ave Jeep was the greatest. This was my husband and I second time purchasing vehicles here and the service was the best. Thanks to Lief J., Jarred D., and the big guy Neal M. our purchase of two vehicles was great and we can’t wait to come back for our next vehicles.
Richard Nicholson
Great customer service! Love my new car! Klara the salesperson and Jimmy the GM were both wonderful to work with.
Elizabeth Wagner
Update: There was a manufacturing issue with my Jeep and Marco was able to hook me up with quick and excellent service. Clive’s work on my Jeep was top notch and the entire staff was kind and very helpful. They go above and beyond to help customers and are always have a positive vibe. Best dealership around! Oh my goodness…I was in a bit of a pickle and Central Chrysler, Dodge and Jeep really helped me out! Many years ago I bought my first dealership car here and I’m so glad I went back for another! Mo and Nosh worked with me and what I could afford with a limited credit score. Their attentiveness, understanding, and honesty was greatly appreciative. Even though the dealership was busy, Mo and Nosh did not make me feel rushed when asking questions. I love my Jeep and I can’t wait to share it with my little expanding family. Thanks guys for being wonderful and making my Jeep dream come true! The Jeep is FANTASTIC! Many blessings to you and yours!!
Michael B
Worked with Moe (salesperson) and Joe (sales manager). They were very easy to work with. Fair and accommodating. Drove in at 2:30 and drove off the lot at 5:30 with a new 2021 vehicle. The registration, insurance and finance details took the most time. Considering it was a Saturday afternoon with other customers ahead of me, it wasn’t bad. If you know what you want and you’ve done your homework, give them a shot.
Brian Smith
Service with a smile, flexible and understanding! Suffice it to say, I was not having a good day by the time I came in for a repair. After a hectic morning of errands I had managed to back my Jeep into a steel pole, ripping off a fender – IMMEDIATELY after having the whole thing detailed! Alex and his team were able to immediately survey the damage and get my Jeep back to looking new within minutes. Great communication, and they were *very* reasonable on fees since the repair was more a matter of technical know-how than a time-consuming rebuild. I am thankful that they were able to squeeze me so late in the day and I’ll definitely be back for my next (hopefully routine) service!
John C
Great experience . Hassle free. No hidden fees. Jared helped me get the best deal possible with still a low payment. Will definitely recommend this place to my friends and family. Ask for Jared !
Eric T
Central Avenue Chrysler is great. Quick and efficient service and friendly staff as well. Their service center on Saw Mill River Road is top notch. Very easy to make an appointment with them and you never have to wait long for one. I’ve been there 4-5 times and Craig with the rest of the staff there will make you glad you took your vehicle to them for service. In and out very quickly and always with great results from their work. Highly recommended!
Nicole Smith
My husband and I went to Central Ave Chrysler to purchase a Dodge Durango, our experience with other dealerships was horrible the customer service was terrible , however at Central Ave Chrysler the customer service was impeccable . Felicia Liriano a sales and finance manager from beginning to end was phenomenal. She was very attentive to what we wanted , she explored several options available to us , and she went above and beyond to find us the doge Durango we was looking for. This is what customer service looks like and other dealerships need to model after Felicia and the team of employees at Central Ave Chrysler. Thanks again Felicia we will see you in 3 years when our lease is up .
Brittany Wade
Customer service is amazing! Very quick, courteous, and considerate. Marco and Juan always make my experience a great one!
Amy Levy
Great experience with Steve. Streamlined process for my lease and they worked within my budget and time restraints! Would highly recommend!
Rocco Palermiti
Joe carini was fantastic. He went above and beyond to take care of us with no pressure and even delivered the car to our house. We felt like we had a friend…very unlike many of the other experiences we had at dealerships. Overall Joe and his team delivered great service and gave me the best deal. I highly recommend him and this dealership.
Alex S.
Just got my car services the other day and Marco was awesome. Always get treated with respect and get my car back fast. Will always deal with Marco.
Austin Vogelsberg
Recently leased a Jeep grand Cherokee from Joe Carino. absolutely love the jeep and Joe went above and beyond to accommodate me. He followed through with everything- great experience! highly recommend this dealership.
Kreshnik Bakraqi
Best Experience Ever!!! Last month I purchased a vehicle from Klara and the process was easy and satisfying… I Highly Recommend this location if your looking for a vehicle, you will not regret it… Klara was such pleasure to work with, she was very knowledgeable with the vehicles and the Financial/ Leasing Process. She made this process easy and painless. She worked with me every step of the way. I’m happy about the vehicle and I will be recommending all my friends and family to get their vehicle from this location.. if there were 10 stars, I would give them 11 stars!! 😀.. thank you Central Ave Jeep!!
Raechel Wood
I called this place in regards to returning a lease. I called around end of October and the person who took my call wanted every single detail about me and my vehicle. I only had a very simple question about returning, no need for my entire life story. She said she would have a manager call me back ASAP. I am still waiting for that call. Maybe they will call me soon? Good thing another dealer called me within 15 minutes of my call and solved my issue. Terrible.
Maria Oquendo
I have been getting my cars there since 1993. Never had any problems. I moved away from NYC, and when I came back returned to them. What happened in the mean time? I have purchsed a few cars there recently and always have my service there. Few years back, after they finished service to my car, they left it outdoors in the back and the car was crushed by a tree. They held no responsibility and my insurance had to pay for it. It later took them over a year to turn the car to the bank. I still remained with them. Lately my car died and I literally paid them $1000 to change two batteries. On top of that, when I went to pay, they charged me 3% because I paid with a debit card. I don’t charge that to my clients. I take it as part of the cost of doing business. I rather go from now on to a non corporate business, which I should have done to begin with.
Thomas Woodley
I really need Thank Sebastian he displayed patience excellent people skills remained professional thru my doubtful times .Remaining inspiring. Always suggesting to remain hoping . Sebastian is a testament of humble confident respenative Of Chrysler Jeep
lijo sam
I rate this place really good. Good service and customer service. If I ever decide to buy a Jeep Dodge or Chrysler I will definitely go here
James Nicholson
Great dealership have nothing but good things to say about my experience here staff here very friendly and helpful dealt with Jimmy Ingenito for my lease of a Dodge Durango very smooth process Jimmy was Awesome my new go to dealer for my future lease’s.My daughter has a Jeep Compass from another dealer will be brining hers back here and getting her into another lease thru central ave when this one is up just got hers serviced here today took me in like i leased thru them highly recommend CENTRAL AVE dealer Thanks Guys
Erica Gonzalez
I’m a Jeep lover so I made a purchase here twice. One for me and one for my sister. Clara helped me with both deals and really made both experiences great! Clara was very attentive, informative and friendly. She def was honest about prices and options. I didn’t get that “cars salesman” feeling from her, which I loved. I recommend the location but mostly, I recommend having Clara help you out. She makes herself available and gets the job done!
anas pap
Very bad experience we went to check the for a new lease the sales manager Philex Camilo was very rude and with attitude . when we ask for the price that and other dealer gave us he said they are layers and tell them to go and get it and then I told him sir we can show you the emails and we are not layers we came here bc you guys have the car that we want and the color and he change it after and he said that I didn’t said that you are laying you can go and get it and all this he was looking his computer he didn’t even gave us attention…
Sean Jon
I have Been coming her for many years now Amazing customer service everyone that works here goes far beyond 100%. The info they give on your car or truck when there is an issue and the help in price definitely deserves 5 stars.
Justin B
Service Dept has great customer service. Car was having problems and Marco had me drop of the car and in a rental the same day. Car was fixed quickly and all is well. Best service center for Jeep in NY
Luis Sosa
My friend recommended this dealer to me, my lease was up and I returned it here and got into a new lease my sales rep Mo Abuteen was aces. Had a really great experience here. Definitely have earned a new customer for when I purchase my next car.
Jayru Da damaga
I want to say that Mohammad was great he helped me out all day and night and gave me the best program option for my new lease I had a Chrysler 300 that I traded I miss that car a lot but this new one is very nice. Mo has great knowledge very friendly helpful and kind hearted. I recommend this place and recommend Mohammad god bless him. This place is better then other places I’ve gone thanks mo your the best
steven marchi
I was referred to Central Ave jeep by a friend, he also referred me to the salesperson John rosabella. My wife and I met with John, and his professionalism, and courtesy, along with his product knowledge was excellent! I will definitely pass this along to anyone interested in your vehicles, and also recommend that they make an appointment with John. I have purchased a number of new vehicles , and I must say , that this was one of the most pleasurable as there was no pressure by the salesperson and no upselling being applied. Great job all around by John and all involved!!
Vincent Rodeiro
I recently switched to Central Ave. and worked with Clara. She was able to accommodate my crazy schedule and get me in and out fast. I got a great deal and will be back for my next Jeep! Thank You!
Crystal Gonzalez
If you don’t mind an incredibly informal but professional team to help you, look no further. This was the smoothest experience ever. The manager is on his A Game. He is on the floor with his sales rep and he has an incredible rapport with them. Everyone respectfully wore masks before assisting you. And they are all down to earth. Thanks for my new Grand Cherokee!!! I love it!
David Brown
This is the worse dealership you can ever bring your car to. They assume that you don’t know about cars so they will up sale you. These guys are definitely without a doubt ripping off customers. If you call and get a price on a job from one sale rep, hang up and call again and speak to another sale rep, you will get a totally different price, sometimes hundreds of dollars difference. Not a good dealer to go to. They also do not give customer service surveys. This place has been reported to corporate.
jessica ramirez
Let me just start my review with … this is the best jeep dealership ever!! I came into Central Ave Jeep looking to get out of my current lease into something new. Let me explain my current situation a little, I’m currently unemployed and over my mileage with still 12 months left to my lease (crazy situation, I know). I was seen/helped by John R and OMG when I tell you he went above and beyond along with the Finance Manager Neal, they sure did. Due to me being unemployed, it wasn’t possible for me to get into a new lease, so both John and Neal recommended that I just buy out my lease and finance my current vehicle. Which I’m not too mad about because it’s a 2019 Grand Cherokee Limited-X. They got me an amazing deal with a super reasonable interest rate. Long story short, they’re amazing and really really did everything to help me. I definitely recommend anyone who is looking to get a Jeep, dodge, and Crysler to come here and come see John and Neal. They will forever have my business!!!
SCORPIONKILLER1 _
So another example of excellent relationship building from this dealership! Little over a week ago I went in for an oil change. My service advisor Alex Veras informed me of an ongoing tire sale until the end of November. I was actually going to wait until the spring to purchase new tires. This was a deal I just could not pass up, considering how expensive my tires are. Alex my service advisor always goes above and beyond to ensure I always have the best experience. Once I decided on a set of tires I wanted, Alex ordered them right away and scheduled an appointment immediately to have them installed. The whole process didn’t take more than a few days. Luckily the tires were in stock and were overnighted to the dealership. This dealership is always looking to ensure the absolute best consumer experience, and Alex my service advisor has guarantees it!! Thanks to all of the folks who were involved during this recent experience.
Tom Richer
Had an amazing experience today with Klara who helped me get a new Jeep Wrangler for my daughter. After inquiring a few weeks ago, she was incredibly responsive, personable, and informative and texted and emailed me in follow up. After she helped me choose one today, I then had a quick 5 minute call with their amazing finance manager Nosh to finalize the deal. I mentioned to Klara that I didn’t have a ride to the dealer to pick it up and would have to wait until I could get a ride and Klara offered to drop it off at my house and finish the paperwork in my driveway – she went above and beyond for me and truly made my experience a great one. I highly recommend the dealership and be sure to ask for Klara!
Elizabeth Ohagan
I was there yesterday to have my car inspected was told I need tires as the check my car also I needed other work before they did the work my service advisor Alex Veras. Are to explain the work that bad to be done I have been coming to this dealership for many years He is a very helpful person and I’m glad the this dealership had him as a service advisor Would recommend this place to anyone Treat will and professional
Kristjana Dragu
I would never buy a car anyplace else. My salesperson Klara was amazing. She listened to my needs and landed me on my dream Wrangler. The most easygoing salesperson I’ve ever come across!! The finance manager Nosh was so professional and didn’t feel pushy. the GM Jimmy was extremely kind and welcoming. Would definitely recommend and will be coming back here again.
Stephanie K
This was my first time buying a car and the experienced staff were very professional and made the process seamless and were patient enough to explain everything down to the last detail. They were honest and not pushy at all. They made sure that every last detail was taken care of from the sales aspect to taking care of the insurance to making sure I learned the ins and outs of my vehicle to even lending me a charger for my phone while I was there! The service department guys were an absolute delight and were happy to help me. The experience overall was very pleasant… and I totally love my new car ♡
Aphrodite Rakaj
Excellent service provided! The service team did a great job putting everything together for me! Klara was absolutely superb in answering all my questions and concerns, and did not push anything on me regarding sales. I loved the experience, I loved working with you and most of all I love my new car 😍 #obsessed I must say!! Thank you!
Jordan Friedman
GO HERE!! I love my new Jeep Compass! The service was great! Highly recommend Central Ave!! Super easy, super smooth, and super knowledgeable! Staff was so nice and extremely welcoming. I will be back and I will be telling all my friends to go get their next car with these guys!
Scott Smith
Great experience!!! The staff, Felicia, Noosh, Ross and Jon were a true pleasure to deal with. they made buying a car easy, professional and refreshingly honest. Highly recommend.
David Goldberg
I have contacted several dealerships to find a specific vehicle, every dealership stated it was impossible to find that vehicle. I called up central ave chrysller jeep and spoke with a woman named Klara. Klara was so confident in finding the vehicle I wanted. Klara called me the next day and stated she found my vehicle and the vehicle is ready to be leased or purchased. Klara made the process quick, easy and answered all of my questions. Central ave Chrysler Jeep just gained a loyal customer and I highly recommend if you need a vehicle to please contact Klara from central ave chysler jeep. Thank you Klara and thank you Central ave Chrysler Jeep.
Marion Cuttino
I frequently travel (drive) alone, from South Carolina to New Jersey/New York for business and family trips. During my last visit, My Jeep required services and the part needed had to be ordered. Due to my scheduling and deadlines, I contacted my mechanic Rob in South Carolina for assistance-was advised to go directly to Central Avenue Chrysler Jeep for Services. The Manager, Dwayne in Servicing and Parts, was truly my life saver. I explained my dilemma and the tight schedule I was on. Mr.. Dwayne was very courtesy, professional, and kept me informed throughout the entire transaction. I was able to get back on schedule, and would like to take this time to thank him and his staff, for ensuring my safety and treating me as a VIP Customer. THANK YOU DWAYNE FOR MAKING ME A PART OF THE EXTENDED JEEP FAMILY. I NOW HAVE A JEEP FAMILY IN SOUTH CAROLINA AND IN NEW YORK.
Malik Christian
The service department was the best in Westchester they fixed my vehicle in a flash . Highly recommend this place .!!!! Great
JoeSlice1721
Great service from John Rosabella and Jimmy the sales manager. Two great guys got me a great truck!
Shirley Guarascio
Mr. Leif Johansson assisted me in my recent purchase of a 2017 preowned Jeep Compass. His service was excellent, extremely helpful and I highly recommend him and Central Avenue Jeep to anyone looking to buy a new or preowned vehicle. I had a great, easy, painless and pleasant experience and would absolutely return in the future should there be a need for another vehicle.
Ralph Zingaro
I worked with Ken Segal for my Ram 1500 truck, from my first conversation with Ken he was very professional, courteous and very knowledgeable with Ram trucks. I explained to him in detail what I was looking for and he accommodated with checking off all my boxes with price and model, ect. He was always available day or night even on his day off. My experience with him and all the staff was very professional. I would highly recommend working with Ken and the entire staff. Thank you again Ken and the entire staff for helping me with my new truck.
Gs master renovations Soares
Great dealership, awesome deals, have great people there to help you, Sebastian which is a very good sales person, and Neal who works in finance, great people to help you get your car, I’m very happy they helped me get an awesome deal on a Dodge Durango, I 100% recommend this place.
Joseph Spadafino
I worked with Joe Carino and he was not only able to beat any other quotes I got from other dealerships but more importantly provided an amazing customer experience and for that I will continue to do business with him for years to come and refer all friends, family and readers of this post!
Alexandra Scherk
Excellent, professional and timely customer service and delivery. Really enjoyed getting a car through them. Highly recommend. Thanks!
Ozzie Parrilla Jr
Central Ave. Chrysler & Jeep is “the place”. I happen to take my Jeep in for a repairs and a quick look over. Mr. Omar and his team at the service department, know their stuff. They’re always professional and courteous, and take great care of their customer. In short, Mr. Omar keep me updated on my Truck and up and running in no time. Thanks again guys. Keep up the awesome work.
gilbert ramos
Awesome customer service. In and out with my oil change on a Saturday morning in 40 minutes. Outstanding staff. Will never go anywhere else.
MR H
It’s seriously the only dealership I trust. They’re straight with you and try to save you money where they can. Is it more expensive to get service done at a dealership? often it is, but I know they aren’t screwing me over and that’s worth it to me.
Dan Coughlin
Leased a Grand Cherokee through John Rosabella, what a easy and pleasant experience. I got a great deal and could not be happier. John was as professional as they come and very personable. Highly recommend central ave jeep and John Rosabella!
Michael Gilsen
Purchased my first car, Great service! A gentleman named John helped me make this purchase and he was very helpful and insightful. I would recommend this dealership to any/all people searching for a new vehicle
Nick Campana
The best in the business! Very helpful and really made the process easy for me. Johnathan Jimmy and Manny are true professionals who care about their customers. Will be going back to them for future cars and definitely recommending to friends and family.
L F
I brought my Jeep Compass here for an oil change last Monday and was pleasantly surprised at how fast the service was. Marco assisted me from start to finish, even answered any questions I had in regards to possible engine problems. Thanks for all your help!
Ari Abreu
Horrible customer service, wont take your lease return vehicle if you didnt buy it from them. Very rude, going to make a complaint with Chrysler Capital
Christopher Townes
I came to the dealership with a negative attitude and thought, that I basically won’t be able to sell my car or traded in. The people at this dealership are amazing, the sense of family that they were sold upon their customers as well as the energy and positivity that they share with each other while conducting Business is truly amazing. They were able to take my old beaten down 2010 Ford Escape and I left with my dream car, Jeep Wrangler in fantastic condition. Ms. Laurie helped me set up the interview and Mr. Noah, as well as, Mr. John were extremely helpful and caring during my process. Hi spoke highly of this dealership to many of my friends and family. They are give you information directly and don’t beat around the bush like other dealerships. When you walk through the door, you are considered family.
Christopher Mendez
Buying the vehicle was made nice and easy. But it has been over a month and a half and I have yet to receive my registration from them. I have called and left messages several times and have not received a call back to answer any of my questions
Vanessa Felipe
Purchased my car at Central Avenue 🤗 and it was a wonderful experience. Moe worked really hard to accommodate my needs especially when I was in a time crunch to get to work. He helped me get all the paperwork ready the plates were already placed. It was an extremely smooth process. Thank you Moe!!!
Bernadette Graham
Orlando was the biggest help with finding the right car for me! This was my first car that I would be leasing on my own and he made sure I understood all the terms of the lease, connected with me with the finance department to assist with my credit application and kept in constant contact with me about the status of any paper work I had filled out and about picking up my car in general. Whenever I called with a question he either answered immediately or promptly called me back in less than a half hour. I previously had a car that was an older model that did not have features such as car play, backup cameras, push to start etc. and he took the time out to make sure I knew how everything worked before i left the dealership. His attitude was also very refreshing and uplifting during times that are as hectic as these! Could not have been happier with the service I recieved!
NATHALIE LEBRON
Extremely grateful for Central Avenue Chrysler Jeep Dodge Ram staff. They are truly an amazing team and adapt easily to situations such as our current pandemic climate. My husband and I thought finding a new lease would be a nightmare, but thanks heaven Laurie and Nosh. Laurie was great at quickly communicating via email and providing feedback rapidly. We truly didn’t miss out on the one to one in person experience we are all accustomed to. She got us an amazing deal and then directed us to Nosh who completed the transaction via email and phone. Needless to say, within a few days we were picking up our 2020 Dodge Durango GT Plus without ever having left our home. We truly appreciate the cohesiveness and professionalism this team represented. Thank you Central Avenue!
T.J. Hegarty
I leased my 4th Dodge Ram from Central Ave, Joe Carino has been my sales contact for all of my leases. Top notch customer service. Joe is top notch!
Jennifer Kelly
Klara was great both times we worked with her!
Delmar Pereira
I ended my lease early and left same day with a 2020 Jeep Wrangler. Sales person Jimmy Green was knowledgeable and guided me everything. Thanks again!
Y. Dunkn
I just made my first major purchase. A brand new Jeep Grand Cherokee!!! I worked with Manny & Felix and I cannot say enough good things about them. They were polite, patient, courteous, and helpful, not to mention they really cared about me and my needs. Manny & Felix answered any and every question that I had, and I think I had A LOT! I left with my brand new Grand Cherokee knowledgeable and confident in my purchase thanks to them. Manny & Felix are top notch and I would recommend them to anybody. Thank you so much Manny & Felix, you guys are awesome!!!
Anthony Piliero
Leased my Ram truck from John at Central Ave Jeep Dodge. What an amazing experience. I came in with an almost impossible deadline because I truly needed the car ASAP. John delivered and set me up with the nicest truck I have ever owned!!!!!! HIGHLY RECOMMEND THIS DEALERSHIP.
R. R.
If I could give 0 stars I would. Take my warning: Do NOT go to this shady dealership. The staff is horrible and they will give you horrible car service. HORRIBLE!!
regina sears
“Great Experience!!!”” I want to thank John Rosabella who made my experience with leasing my third Grand Cherokee such a pleasure. Thank you so much and I look forward to coming back !”
vinny camp
Great place loaded with cars new and used great staff
donaldo colindres
Good, same day maintenance service
PUJA CHANDA
Service dept was great they got me in and out.highly recommend this dealership!!!
Raymond Quartararo
A great experience. John Rosabella was terrific. All ready when I arrived to pick up my new vehicle, and a pleasure to deal with. Very helpful answering questions, and extremely responsive.
Dr. Roberta M Harris
It was a pleasure to work with Mo Abuteen. He was professional and patient, and his listened! He understands what providing excellent customer service is all about. Mo went above and beyond to assist us with leasing a vehicle at an affordable price. He worked closely with us to guide us through the process. We look forward to working with Mo went it’s time to purchase our next vehicle. Others from the team were not as cooperative but Mo and his John Rosabella maintained a sense of professionalism and provided us with excellent service from start to finish. Thanks to John who made us feel welcome. He was courteous and respectful and a true professional.
kayla cusma
I had the pleasure of speaking with Marco and he was super helpful. It was the best experience I ever had going to get my car fixed. I was in and out. I highly recommend and can’t wait to come back.
Robert Schlegel
Very Rare to find a dealer like this. They care about you! Willing to make the deal work! Kind, Professional and Attentive. Mo and Laurie and others made it so Painless, they understand the Process and the small details. My car is coming in a few days. Thankyou Everyone at Central Ave Chrysler Jeep.
Ruth Jean-Philippe
Best car dealership experience in 10 years of leasing. They provide great customer service. The car salesman were very knowledgeable, up front and honest. Not pushy like at most dealerships. Joe was my go to guy, he did an excellent job and closed the deal. I Will be back and would absolutely recommend them to friends and family.
The Shayreq Demon
very helpful. good service!
katreal Jones
The customer service is excellent!! Omar Khan in service was very informative and helpful, and made sure I was up to date on everything that was happening with my repair. I difficult times such as these we need more good honest businesses and customer service team such as this.
odett smith
AVOID THIS PLACE!!!What lead me to write this review is that I called to speak to the manager about my experience after I left the dealership and he never returned my call. I Wouldn’t even give this dealership one star if that was an option. I came there with with an intention to buy and the sales men were very unwelcome and discourteous. The first salesman gave me a very low value for my car that didn’t resonate with me, and the salesman spoke to me in very condescending manner because of my disagreement. I requested a second salesperson, he asked me a few questions then pointed me to look at the vehicle again but never actually went outside with me. They clearly didn’t want my business, VERY BAD SALES TACTICS! Especially during a pandemic when they need our business! At the end of the day I am happy I left and went to another dealership that gave me a better value for my vehicle, and way better customer service that deserved my business.
Rose Cipriano
All I needed was an inspection. No appointment needed. They were very fast. I was in and out in 20 min!
Kenneth Brown
Great experience I went in for service and Dwayne assisted me with the parts that was needed to repair my vehicle. He was professional and knowledgeable it was pleasure doing business with him! Parts & Service department awesome experience.
rodney williams
I brought my pre-owned vehicle in for and Marco took excellent care of me . Great service dept highly recommend….
Steven duryee
Just had the car serviced and as usual it was seamless. I was going on a road trip and Jim and Marco were able to get me in early and have me out it less than an hour. Thanks for taking such good care of us and the car!
Jordan Zelniker
Just bought my new Jeep Wrangler through Steven C. at the dealership. Couldn’t have been an easier process. 10/10 recommend!
Arlene Seguine
MARCO has been my valued Service Advisor for years. He coordinates with the mechanics & gives me clear explanations of the repairs needed with the viable options available. He also provides excellent warranty guidance. He has a reassuring manner. Marco is a role model Service Advisor & a strong asset to Central Avenue Chyrsler, Jeep, Dodge, Ram. Arlene Seguine 8/14/20
kerry touloumis
I had a service appointment today 8/11/2020 and as always the service was excellent. Marco is excellent as always. I have bought 5 cars trough the years at Central Ave and have always worked with Marco and always had the best service.
Dawn S
“””Great Experience!!!”” I want to thank everyone who made my experience with leasing my Cherokee such a pleasure. I never went to the dealership everything was done via phone and Fed Ex. I have never had an easier purchase and will continue to do business with Central Ave. Jeep. I will refer this dealership to friends and family. Thank you..”
Joseph Bruzzese
I have 2 Chrysler vehicles which I purchased and have brought to Central Avenue for all my services for several years. Omar & Marco in service have always been attentive and helpful. From quick oil changes to larger service calls they help keep my cars running.
Altin Qosaj
Great customer service ! Couldn’t have went any better, Nosh & Klara were amazing very helpful and guided me to the make the right decision in choosing the right car! Would highly recommend this dealership to all!
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