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East Hills Chevrolet of Douglaston in Queens, NY

Overall Rating 4.7 out of 5
332 Reviews   Write a Review
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Chevrolet Dealer

 240-02 Northern Blvd, Queens, NY 11362, United States
easthillschevrolet.com
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 +18884390425

Company description

East Hills Chevrolet aims to be the best Chevy and used car dealership serving Queens, Long Island and all of NYC. Check out our huge inventory and lease deals today. Chevy dealer near me.

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All reviews:

 

Alex Pugliese
Eddie Rivera was phenomenal. Found me exactly what I was looking for, and totally in love with my new car. I never drove a Chevy, and was dedicated to a different brand, but with his patience and expertise, he was awesome. The entire staff made everything quick and efficient, especially necessary during COVID. I cannot recommend enough.
OJs Babygirl
Thank you Sonia, Alex and Jason for making my car buying experience so pleasant. Highly recommend East Hills Chevy! I must add to my original review, after taking ownership of the vehicle, I found that several issues with the inspection of my vehicle before it was released seed to me. I had to return several times due to broken/missing items. Antenna missing, broken rear view mirror, vanity mirror, cargo cover. They need to do a better job making sure ALL equipment works. The rear view is a safety issue and the antenna is basic. Makes me wonder what else is wrong, and how thorough was their inspection. Not as happy as I was when I left the dealership….
Katherine McNeill
I just bought a Dodge Journey Crossroads from Tyler at East Hills Chevy. Tyler was absolutely amazing and very helpful!! She was honest with me and made me feel very comfortable!! She wasn’t pushy or aggressive trying to make a sale. This was by far the best experience I’ve ever had at a car dealership and that’s all thanks to Tyler!! Amazing customer service and I will definitely recommend Tyler at East Hills Chevy to anyone looking to buy a car!!
Lynn Ventura
After having a few bad experiences shopping around for a car, I finally went to Chevy in East hills. Erik Mendoza was my salesman. Erik was very professional and polite. I never felt rushed or pressure. He went over everything I needed to know as it was my first time leasing. He made the process quick and easy. Overall a great experience.
rigo simon
I came here to get my first leased car ever. I was helped by Sonia. She contacted me after I first inquire online about a Chevy and worked with me al the way. She is excellent I highly recommend her. She made sure my paper work was in order and helped figure out options on things I did not have at the moment. The finance person is also extremely helpful and will work with you to get you going. Over all an excellent experience. Contact Sonia for your next car
Hayley Vachris
I was in the market for a new lease and stopped by here. My salesman, Chris, was incredibly kind and helpful!!! After going to other dealerships and having bad experiences, working with East Hills Chevrolet and Chris was a no-headache process! He was so patient and made himself available throughout the entire purchasing process. Incredibly thankful for this experience and so happy with my new car! I would definitely recommend shopping here, or at least with Chris. He definitely puts his customers first! Thanks(:
Cynthia Rogers
Alex was our sales person he was great . He’s very personable and organized which made my husband happy, that someone actually followed through with the paperwork making a smooth and easy transition . I wasn’t sure what I was looking for a traverse or a bigger truck . Alex showed us options and prices . Was not sure on a color but when he was showing us vehicles i liked black on black blackout package but we saw a white Traverse knew that was the one it had everything I was looking for. With all the bells and whistles. Alex was so spot on that my husband went back to him for a another vehicle. It’s nice to know that they are still people out there who are confident and organized in there job.
Karen Peake
Sammy made our car buying experience extremely pleasant. He took his time, was patient and extremely helpful through the whole process. I highly recommend Sammy and East Hills Chevy!!
Savitri Resal
When it comes buying a car I always find myself going back to East Hill Chevrolet because of my Sonia! I met Sonia in 2012 when I bought my Suburban and she was awesome, she explained everything in details she was not pushy I felt comfortable with her. I sent my brother to her he purchased his Chevy Traverse through her, my daughter ‘s Chevy Malibu was purchased through her. Now my oldest daughter is about to get her car and of course we went to see Sonia yesterday and as always she does her best to give us the best deal!! If you are looking for a car I highly recommend you go see Sonia she is the best!
Deborah Acquino
We have never had a better experience purchasing a car. Start to finish we were treated like family. Working with Sonia was was a pleasure, she made the entire process seamless and we have walked away with a new friend. Jason in the finance department was beyond friendly, accommodating and above all I walked out the door knowing that I wouldn’t have gotten a better deal anywhere else. His honesty and guidance throughout the process was A+++. Thank you East Hills Chevy!!
Candice Mohr
I had such an amazing experience here. Alex and Tyler were super attentive, quick and HONEST. They were very transparent and explained everything in detail. They made my car buying experience painless. I would 100% recommend Douglaston Chevrolet.
Joey Gold
We purchased a truck about 2 weeks ago from there. Scott has been nothing short of exceptional. He was very professional, knowledgeable, and did not pressure us into buying a vehicle. We are definitely using them for our next purchase in the future.
Joseph Persaud
Easy no hassle transaction. That’s what I like. Juan was great. Will recommend. Took 2 cars that same day.
Jordan Smith
Had an excellent experience here. Tyler and Juan were so much help and made this process easy. I am definitely coming back to get my daughter her first car. Used of course.
Oscar B
East Hills is a fantastic dealership! When I walked in I was kindly greatly by salesperson Scott Vigoda. I told him that I was thinking about an Equinox and Scott showed me some different colors and options and never pressured me which is appreciated. I ended up leasing an Equinox and couldn’t be happier. I will refer East Hills to family and friends.
Angela Lewis
My husband Rey got a car with the salesperson Alex and he has never been happier. He was beyond pleased with the experience and Alex has been a great help since purchasing the car. Both my daughter and myself will be going to get cars with Alex. Thank you so much for making this the first ever enjoyable car buying experience
Dina Doll
I recently purchased from used cars department. Manager was very helpful, knowledgeable and honest. I will certainly be recommending your dealership from now on. I felt very comfortable and confident I got the best deal on my Chevy. So Happy, its a real smooth ride. Enjoy driving it.
Valentin Mokrov
Great buying experience. There was an insurance issue, but Alex gave me a good advise how to handle it right way. He managed a great deal for me and I drove home my brand new Equinox. Alex is knowledgable and experienced specialist, he made sure there are no questions left unanswered. Highly recommend.
Peace Jewel Blessings
I am more than satisfied with my experience. From the moment I walked in I was greeted with hospitality and respect and helped promptly. My salesperson Sammy was a pleasure and super helpful helping me pick a vehicle. Once I decided on one and was going thru the approval process, I ran into slight delays due to proof of income; but Jason (Finance Manager) worked diligently for me and got me approved!
Bianca Perez
The dealer Juan didn’t want to start the process with more than 1000 down? We wanted to put 4000- then he ended up taking only 100 on a debit card.. he said it was policy?? Then the finance director told us our credit score was 388. I looked at his paper and he was looking at ANOTHER CUSTOMERS report! He treated us like trash all because he can’t keep his paper work in order We went to Nissan and they said our credit was 652 Bunch of crocks just trying to add on fees for “poor credit” which we didn’t have We got a car with Bronx Nissan at 4% interest when these guys where trying to rob us.
Megan Perez
I went to East hills Chevrolet of Douglaston and was helped out by Tyler. She was very patient and helpful in helping my mom find a car perfect for her. This was her first sale and she did amazing. It was a busy day at this dealer and we were greeted right away by Sonia and we were then helped by Tyler and Juan. I greatly recommend this dealership and the people in it.
Lee SamukiJp
Scott and the team at East Hills Douglaston are very fair and friendly. Process was quick and easy. We did not have to wait long to sign papers. We were able to get new car same day, I am very happy with East Hills.
Donna White-Kirsch
Sammy is a very pleasant salesman. He spent two days helping me and my son purchase a 2018 Chevrolet Equinox. My son needed it expedited in order to return to college, after losing his vehicle in an accident. He even got the car ready for the final release, as the service people were unavailable to take care of it. My son now has a beautiful loaded car and we are very happy!
Bishop-Elect Henry Nelson
I bought a vehicle from Chris ng Very satisfied with my sales rep Chris! I Will definitely recommend him!! Thanks again, Chris!
Michelle DiBenedetto
I had a wonderful experience here. Got a great deal on my new Equinox!! Loving my new car so far. Definitely recommend this dealership.
Connie McManus
My husband and I have been customers of East Hills Chevy in Douglaston for over 10 years. During that time we have had the pleasure of dealing with your sales person Juan Nadal. He has always been courteous, efficient and worked with us for the best vehicle and deal. As a result we have leased or purchased over 12 cars for ourselves and family members. We look forward to many more years and cars with Juan and East Hills. Thank YOU Juan…..Connie and Tom
john vojtko
I was helped by Juan Nadal and Erik Mendoza. They were very pleasant and knowledgeable sales reps and I would highly recommend them to all my family and friends. Thank you East Hills for an amazing job. : )
Red Fox90323232
I bought a car from Chris Ng. He’s very helpful and organized. Highly recommended!
D Z
在这里买的车,售后不好。换机油,检车,每次都要等待两个多小时。Every time when you here,whatever oil change or NY state inspection/emission,You have to wait 2 hours here even here’s not busy.This time,after snowing ,I come for a inspection,the tech guy told me I have to change a pair new wiper blade because they can’t clean the windshield to pass the inspection.They asked for 50 for replacement.So I went to Costco and got a pair new blades,doesn’t work either,That’s oily!No business of the wiper blades at all.I wasted a whole afternoon here just for a NY state inspection! So disappointed,I purchased my brand new car here one and a half years ago.They serve lifetime free inspections.I save 10 dollars but waste a whole afternoon.
Hyun Ji Shin
My family just got our 5th car (traverse) from the salesperson Alex. He was so helpful and patient everytime we needed a car and he always took care of our needs. If you are looking for a car, visit here and talk to Alex. I highly recommend.
sherana mohammed
I would recommend this place to everyone. Juan Nadal was my sales associate and he is amazing. He’s professional and very knowledgeable and goes the extra mile to make sure you’re comfortable and you understand what’s going on every step of the way. Will definitely keep going back.
Frangiska Kanellopoulos
Highly recommend! Walked in on a whim. We were really hesitant as first time leased vehicle owners; however, Erik Mendoza was amazing. He made the whole process quick and easy. He was highly knowledgeable and made us feel confident with our decision. If you’re in the market for a vehicle you must check them out. Ask for Erik!
anthony caggiano
Juan Nadal was very easy going and made my car buying experience great. No pressure and got me the deal I wanted. Will recommend to everyone.
Virginia Bruchhauser
Best experience I’ve ever had! Service was fast, appropriate and definitely above what I was expecting. The personnel were courteous, and helpful in every way.
Norberto Luna Jr.
They were excellent and really made me feel comfortable for the frist time ever when buying a new vehicle.
Chloe Naihan Hsu
My husband and I just got our new trailblazer and Alex at East hills went above and beyond to help us find the car we want. He really looks out for his customers! We love our car! We had an amazing experience and we appreciate Alex so much there! THANK YOU!
Arik Nabie
Had a great leasing experience at East hills with salesman Juan Nadal. He took care of the details ahead of time so we would have to spend minimal time in the dealership. He also worked with me until I was able to get the deal I needed on a Colorado. This is the first of two vehicles that I am getting through East Hills and Juan. Juan has been extremely helpful in getting the accessories I needed for the Colorado. Would highly recommend Juan Nadal to anyone looking for a vehicle.
vin parr
The service was great the people will nice and they took care of the problem very satisfied
Carlo Sena
Picked up my Trailblazer RS today and I’m in love with it! Shout out to Alex for finding this gem for me. It wasn’t easy to find one with the packages I wanted in it but Alex put in the work and searched far and wide for me until he found the right one for me so thank you Alex for your time and effort I really appreciate it!
Kevin Quinn
I was able to find the vehicle I was looking for for the right price. The salesperson was great and informative.
william greggs
I had oil change and recall on my vehicle. Was giving a head up that the down load of the computer will take some time so I was prepared and appreciate it. Facility was clean and had proper social distance
De Oderwald
in for service. oil, inspection and check tire for slow leak [nothing found]. nice people in the office. pleasant, easy to talk to. good for them. about 2 hour wait. should this take that much time?
Kelly Allar
Sonia was so wonderful and kind, and made our car buying process so much easier. She helped us when we had 2 young babies running around so was always so patient and sweet to our kids. I would go back to her over and over again. Thank you Sonia!
Nikki Johansen
Erik was amazing! He made the process smooth and easy which is so important being I am in customer service! 10/10 for sure, would deff recommend Erik and the East Hills team. Thanks for my Chevy equinox :)!
Margherita Lombardi
Sammy was wonderful. He made the experience of upgrading to a Traverse much easier on us. I really appreciated his guidance. I recommend him 100%!
Olga kaziyeva
Alex was really helpful! Definitely got me a great deal. Would highly recommend to anyone looking into these cars. Amazing staff and great team! Thank you Alex for all your help!
Sherita Pough
This was my second time buying a from East Hills Chevrolet. Juan was my sales representative. He was very attractive in getting me the car I wanted. Very helpful 👌
Carlos Reyes
I am writing this review to commend Mr. Phil Wolhar , Chief Marketing Officer of East Hills Auto Group for the diligent and professional way that he handled an incident that I had within this this dealer. Although I could have just come home and like some unhappy customers sit back and write a negative review right away my upbringing taught me to reach out in a different way and give people a second chance to make it right. That is why I reached out to Mr. Phil Wolhar via email , ([email protected]) and explained to him the incident that I had the day before at the dealer. I had sent the email to him late that evening but the next day first thing in the morning he replied to it and later on that morning we communicated by phone. Let me first say that after the incident at this dealer I had lost interest in dealing with them again since in the few upcoming months my wife’s car lease will be over and one of the vehicles she was considering was the Chevy Equinox . I have to honestly say that after speaking with Mr. Wolhar that morning that feeling of not going back to this dealer went out the window. In my conversation with him that morning he made me feel that he is a person of Integrity who is very concern about what happens in any of his dealers and I felt the professionalism , courtesy and care that many Chief Marketing Officers lack of today. To him is not just about selling cars but mostly knowing that the customers have been given the best possible deal and know that even is the deal could not be reach , the customers were treated with the courtesy and respect that they deserve and this is what makes a great Dealer. He may not be able to reach every ones needs but one thing I can tell you for sure is that he will try to get to the bottom of any circumstances and do his best to make it right . This is why I want to say to anyone who just wants to come home and start writing a bad review while at this dealer or any dealer connected to East Hills Auto Group. If you have a negative experience no matter how small it is , Please take a deep breath, sit down and email Mr. Phil Wolhar and give him a chance to go over your situation and let him find the best way to make it right. He handled my situation diligently and kept me posted every step of the way and it was resolved within a matter of days while showing me that he truly cares about customer satisfaction. And this is why I will be going back to this dealer to do business again and for that I can highly recommend East Hills Chevrolet of Douglaston and most of all Mr. Phil Wolhar. Mr. Wolhar , Thank you so much for all your help and for making me feel confident to go back to East Hill Chevrolet of Douglaston. Best Regards, Carlos Reyes
Andrew Lo
Just got a Chevy Trailblazer from here. Sonia is very friendly and nice. She is so patient and helped me out throughout the day, the overall experience in this store is very good!!
Steven Cohen
Had the please of working with Chris on a brand new Chevy Trailblazer. He made the process super easy. Perry and Lev were fantastic in the deal making process and Julie in finance made getting out the door easy.
Jonathan Michel
I was surprised at how extremely fast they were, I showed up 5 min early for my appointment and saw a couple cars thinking this was going to be an all day thing, but nope. The nice lady up front (I believe her name is Amana Maraj) asked me what the issue was, I explained it to her and she took good care of me. Everything was covered under warranty. She made sure they fixed the exact issue I was complaining about, the mechanics left the car clean and spotless, I was completely satisfied with this visit, I’ll be going there again for service.
Linda Ferkin
My family have bought many cars at this dealership. Our salesman Scottie was extremely helpful. Recommend him and East Hills.
Amanda Persaud
Great place! Nathaniel was very professional and went the extra mile for me. His customer service and professionalism was above and beyond. He was very knowledgeable and was reassuring to me. I would like to thank him for a great experience!
Charles Sedacca
Looking to have someone buy me out of a lease of another car (which has not been to my satisfaction) and get myself into a Chevy full-size (American made) SUV. I have been browsing deals and saw a vehicle that caught my eye off Northern Blvd. I was greeted by Sammy (Hamid?) who I believe was already busy with another customer but took the time to respectfully answer my questions quickly and honestly (which is a lot better than most dealerships today). I knew the answer, since I still have too many payments on my current lease, to make a deal at this time unfortunately. I have my current car on swap a lease – so hopefully someone else will take on my current loan/lease. I hope to be back soon by early next year and hope to see Sammy again! Thank you!
Milo DiCostanzo
I had a great experience buying a pre owned car for my son. The used car manager Joe..helped us every step of the way. Very happy and will be back once my lease is up.. Thanks again Joe!
Mike DiCocco
Bought my new Suburban from Alex at East Hills Douglaston and it was a pleasure to deal with him from start to finish! Very professional and courteous
Dorothy Schneider
Chris Ng Chris made shopping for my new Chevy a truly pleasant experience. He walked me through all the processes and all the technology on the car and I left the dealership feeling comfortable and confident.
placiado micas
came to east hills Chevrolet with my family looking for a traverse came in and met Erik he was pleasant and easy to deal with knew his product inside out came in for a high country and ended up leaving with a rs awd thanks Erik and the east hills family
Edwina Rivera
Purchased our first vehicle from East Hills Chevrolet with the help of Scott, who was amazing ! He was very professional, very helpful, explained everything clearly to us and made our first experience an awesome one. Definitely will recommend him to anyone looking to purchase a vehicle.
Patricia Evering
Juan Nadal was my salesperson and he was Absolutely AMAZING!!! He was very knowledgeable, attentive and very personable. He listened to what I wanted and went above and beyond for me!! He kept me abreast of everything and he made me feel like I was his only client. If you’re looking to purchase or lease ask for Juan….You will NOT regret it!!! Julie helped with the final paperwork and she was pretty cool too! I WOULD DEFINITELY RECOMMEND!!! Happy New Owner of a 2021 Tahoe Thanks for Everything Juan and East Hills Of Douglaston!!!
Louis Velez
I recently bought 2017 Chevrolet Equinox here and was helped out by Sammy. He was extremely helpful and was nothing but kind the entire time. While we were finishing up paperwork, he was kind enough to get the car washed and detailed a second time (even though the car was just cleaned and arrived on the lot a few days prior). He was very thorough in all explanations and made sure we had all information before buying a certified pre-owned vehicle. Nothing but the best to him.
nivatri
You HAVE to visit Nathaniel for your next Chevy purchase or lease. He was so helpful throughout the whole process and really went out of his way for us! Satisfied customer- Vasiliki
daniel murphy
unbelievable experience Juan didn’t pressure me at all and took the time and effort to get me the exact price and than some that i wanted in the end. I will definitely be going back just because of him
DENISE CHANTRE
Sonia is a very pleasant person,friendly, helps me to the máximo to purchased my new Chevrolet Trax. I recommend this lady and the East Hills Dealer.
Morris Dolley
I recommend east hill Chevrolet of Douglaston for ur GM services. I think Gary is the best service person ever.
arianna ram
I’ve been doing business with East hills Chevy of Douglaston for a few years and I’ve just gotten a truck from sales associate Alex Steshenko. He’s amazing, very helpful and attentive. I had no trouble getting this vehicle as he was helpful every step of the way and handled my concerns in a timely & professional manner. I will 100% recommend Alex he’s the greatest!
Jacqueline teta
I came to this location and walked out within 5 minutes, the first person we spoke with was a used car salesman and did not have the knowledge of the car I was looking to purchase … I received a call 10 minutes later from Alex, he would not stop apologizing and told us to come in. Within me being there for 15 minutes, he was able to track down the car I wanted and I made my purchase. Not only was he understanding and very knowledgeable, he was a pleasure to work with. If you’re looking for GREAT customer service … ask for Alex!! You will NOT be disappointed.
Nikki Duran
Courteous staff, knowledgable mechanics, had my car done at a reasonable time. Very happy with the team in whole. Highly recommend them. Nikki
R R
Me and my family have been leasing cars for a few years in this location and the service is top notch.I was financing my first vehicle and Juan was professional and explained every step with great detail and he seems to but you as his first priority.So if you’re in the market for a vehicle definitely go with Juan Nadal as will fine the right car for your budget for you.
Donna Tamborino
Charles Robertson is an absolute gentleman. He is the most helpful, friendly, and hard working man I have meet in my quest for the best deal on my Chevrolet Suburban. He listened to me carefully, found the perfect match for my needs and gave me the best deal. He hustled to make me and my husband very happy. We were fortunate to walk into his new car showroom.
Caren Dixon
My husband Richard and I went in just to look at the Chevy Tahoes that they have, Sonia was very welcoming from the minute we walked in. She was knowledgeable, attentive and very personable. Obviously, she listened to what we wanted and went above and beyond, thanks to Joe as well. Sonia answered all our questions and made sure we were comfortable with our purchase. She patiently explained all the new features and even call and set up On Star. Thank you Sonia! Job well done! I would DEFINITELY RECOMMEND! 👍
Roe VM
We bought a 2020 Impala from Sammy, he was very knowledgeable and helpful. He helped move my stuff from my trade-in to my new car. I would recommend asking for Sammy when you walk in.
Colia Reese
Sonia and Alex were such a great team! Their customer service was 5 star!
Derek Pao
5 stars rating ONLY goes to SAMMY, he is the only helpful sales person that you can trust! Quick response, also willing to help us with referring car insurance. Thanks again for our new 2021 Suburban.
Benjamin Joseph
Had a great buying experience. Very satisfied with my new car from East Hills Chevy. My sales man Chris Ng was exceptional.
Coree Jenkins
They are the Best.. I saw a car I wanted online and decided to call and inquire about it… Tayler answered all my questions and even went a step above and sent me pics of the actual car… So it motivated me to come and see the car… When I arrived at the dealership, I was helped by sammy and he is was amazing.. I totally recommend him.. He was friendly, knowledgeable, and fast… He made this process painless… I also want to bring light to julie in finance. She was patience funny and helped me finance my car at a unbelievably low interest rate.. Overall i had a fantastic experience and will buy a car here again in the future.. If you are looking to purchase a car come to East Hills Chevrolet of Douglastown..
Myra Alonso
I recently purchased my first car (pre-owned Jeep Renegade) with Sammy from East Hills Chevy. My experience before coming here had been extremely frustrating, other dealerships were impossible to contact, they did not disclose all dealership fees until you had already put down a deposit, intimidation tactics, etc. When I called East Hills Chevy the first time Sammy picked up the phone and was very easy to talk to and answered all my questions very honestly and they were able to fit me in for a test drive the next day. I was in the area 45 minutes before my appointment so I figured I’d just drop by to see if they were available and Sammy brought the car around for me right away and told me the route for the test drive and taught me the basics of the car. I came back from the test drive and Sammy went through the pricing, and what was so refreshing, was the fees he told me about over the phone were the same ones that he showed me in the office. Also, I mentioned a recall of the powertrain software I saw on the autocheck report, and while they were running my credit, he brought this to the Jeep dealership in the area for me and had it taken care of right there! There was no pressure to buy, the car was well priced, Sammy was super honest about the fees and answered all my questions thoroughly and with so much patience (I had a lot of questions), and I drove away with my first car a few hours after I walked in! I would definitely recommend checking out East Hills Chevy, and ask for Sammy!
Brenda Sano
My sister in law and I both worked with our salesman Charles to get the car we wanted. We appreciate all the help and support he was amazing. I would recommend anyone interested in a Chevy should contact Charles at East Hills Chevrolet he’s the best.
Kevin Molina
The customer service was phenomenal and I loved her positive attitude and respectful demeanor.
Alla Wilson
Chris Ng was amazing. I walked in without knowing much about the different car options and walked out super informed. He walked me through the entire process and was patient and knowledgeable without being pushy. I had a great experience and would definitely work with Chris and this dealership again
gabe foglietta
Alex is great sales person and an asset to your company. He is patient, answered all our questions and gave me and my son great advice on what truck to purchase or lease. We leased a Silverado at a very reasonable rate and we are both very happy with the trucks performance and strength. Thanks Alex, I have never seen my son so happy.
lisette sanchez
East hills was a pleasure to deal with especially Erik Mendoza he was easy going and knowledgeable on his product of the vehicles and made the whole process smooth and simple!!
Claudette W
I had purchased 2 vehicles from East Hills in the past 6 years and this time I had the pleasure of purchasing a Traverse for my son and daughter in law now that their family is growing. I want to commend Scott, he has always taken exceptional care of me and my family and for that I am grateful.
Judy Lee
Juan assisted my parents and I with leasing a Traverse several weeks ago. He was extremely professional and accommodating with our questions and needs. We truly appreciated his assistance as he went out of his way to ensure the entire process was as smooth as possible. We recommend asking for him should you visit this branch and would definitely work with him again!
christina cintron
i was looking for a chevy trax and came across the 2019 trax at east hills and i meet Erik he was helpful and i ended up walking away with a beautiful Chevrolet trax thanks guys
Marie Elias
Chris Ng was a superb salesman. He helped me pick out the perfect car to lease. He was very informative and answered all of my questions about my new lease. I would highly recommend him as a salesperson.
Kkt gang Love
Mr. Charles Roberson is a great salesman. He takes time to explain all your options, didn’t apply any pressure on you to buy a vehicle, showed patience and professionalism. I would recommend family and friends to him. However, their service teams needs some training, and this is when Mr. Charles Gaines GM stepped in and made some phone calls along with Mr. Roberson. I appreciate them both.
Andy Boyes
I had an engine light come on, brought my car in for service, and Gary was able to get the issue diagnosed and fixed the same day! Service departments sometimes get a bad rap,but Gary and the crew at East Hills did a great job. Thanks!
DJ
I would definitely recommend. Thank you used car manager Joe. You made everything seamless.
89 Foxbody
This is my 2nd vehicle from East Hills Chevy. Our salesman Sammy was very helpful and I was satisfied leaving in my 2021 traverse.
Stefano Caruso
Got my 2021 Chevy Tahoe with them !! Great experience!! Alex was very helpful and knowledgeable about the vehicle and got me a great deal!!! I recommend 100%!!
Diacono Jorge-Enrique Castillo-Giron
Gari is outstanding and the whole team First class service
Prissy World Movement
They were helpful as always finding the best price for my repairs.
Julia Greene Levi
Sonia and the team were wonderful! They got me in and out the same day with a brand new 2021 Equinox – can’t wait to come back with family and friends for future vehicles! Highly recommend !!!
Racer X
I needed a reasonable lease so my neighbor sent me to see Joyce Gold at East Hills. She was so professional and new everything about the Equinox that it was an easy transition. She’s terrific and so is my new Equinox. I had to bring my Equinox in for an adjustment. I couldn’t get through to service and I got beyond frustrated. I called Joyce, my salesperson, for help. Within 10 minutes, Erika from service called me to have me bring my car in after lunch. It turned out to be just an update. They were terrific
Terrance Smith
Great dealership Alex went above and beyond. Second vehicle 10yrs later.
Michelle Tiletnick
I have bought 2 cars in the last year from East Hills Chevy and have had a wonderful experience with both the sales and service departments. Alex S., in sales, was an absolute pleasure to work with. He answered all my questions and concerns. Juan C., in service, makes it very clear the awesome customer service continues long after you’ve bought a car. Thanks East Hills Chevy!
anthony leone
Sonia was the best. Got me the truck i wanted and it was there when i arrived waiting for me. Definitely will be going back there!
Denise Gonzalez
Chris Ng was absolutely amazing!!!! Definitely made the process smooth and helpful. Would definitely recommend Easthills Chevy of Douglaston.
Jayden Gaming
We came to this location to purchase a brand new car. We walked in and walked out due to the first salesman who was a used car salesman. I received a call 10 minutes later by Alex, he was extremely understanding & very eager to work with me. He could not stop apologizing for our first experience. Needless to say with his support, patient & undivided attention, we bought a car on the spot. Alex made sure to get everything I wanted in my Chevy Blazer and he delivered within 2 days. HIGHLY recommend Alex at East Hills Chevy!!!!! He is the absolute best and has an amazing personality!!!
Cynthia Sanchez
Erik was amazing the entire process from start to finish quick and easy would deff recommend Erik and the east hills team thanks for my Chevy trax Recommended Erik to my sister who is looking for a car too!!
Brittany Patterson
Me and my husband walked into east hills and had the pleasure of working with Erik in getting are new equinox he was very knowledgeable on the car and not pushy at all thanks Erik for are new car.
Dean Montalbano
Unbelievable service. Highly recommend. Didn’t feel pressured at all and left with exactly what i wanted at the price i wanted.
Rich Persaud
Mr. .Alexandr Steshenko what can I say about this guys. He’s definitely one in a million every time I came to him he always went above & beyond to make sure all my needs was met. He’s very trustworthy, and that’s very rare in the car business I always recommend Alex to friends & family he never disappoint.
luis yupa
great customer service and great cars thanks Erik and the east hills family
sandra gallagher
Alex was great and helped me to get my new equinox thank you Alex
leo chen
Sonia really helpful, excellent service when I need help on the road in bad weather, highly recommend agent
Laura Vasquez
Sammy was very kind and helpful. He made sure we were happy with everything and the car we picked out. I definitely recommend coming here and taking to Sammy.
Gwennette Lee
Juan Nadal was super helpful. He assisted my sister and I with getting vehicles. He was knowledgeable, patient and understood our needs. Highly recommended.
Haim Levi
Sonia and the team were amazing – they got me and a great deal on a car for my daughter-in-law. We were in and out same day. Highly recommend
nicholas sierra
Chris Ng was awesome was very patient. Did all he can do to get you the best savings. Was in and out with a brand new car. Awesome experience
Liliana Ventura
Erik helped me out in leasing my brand new traverse everything was easy and not pushy at all I’ll deff recommend Erik and the east hills family
Sunny Kanwar
I just got my Chevy Equinox Premier Redline edition and I couldn’t be happier! Sonia Mitsis was our sales consultant and she was amazing! I would definitely recommend Sonia and this dealership!
Edward Vallejo
I want to emphasize that the work is exceptional as well as the professionalism. But a two and a half hour wait time for an oil change is kind of unacceptable. Even showing up 20 minutes early to appointment time did not yield fast turnaround. Hopefully they can fix the time wait issue
John B
Had a great experience with Chris Ng and the team here. Would recommend.
Eyecon NYC
Erik was a pleasure to work with we came in and it was hassle free from start to finish i wanted to say thank you to Erik and the Easthills team for the smooth process.
David Pujadas
Very polite staff. They explain in detail the service needed. Very patient service advisors.
Michelle Luzuriaga
Enjoyed the service. Dennis was incredibly helpful and kind! It was our first car and it was so exciting. Answered all our questions and a pleasure working with him.
A. Servillo
I came in last week to have my car serviced and to talk about what I was going to do at the end of my lease in two months. I have dealt with Joyce Gold for the last two leases, so I made an appointment to see her. I was VERY indecisive about what I was going to do: to get a new lease? (But the Cruze, which I love so much, has been discontinued.) Or purchase the Cruze I have on lease now. Joyce has the patience of a saint. She worked out the financials for both options. She let me test drive the Trax (which I surprisingly liked a lot – I didn’t think I would like an SUV). She talked to me about all of my options, and I didn’t feel pressured one bit. She let me take my time in deciding, without influencing me one way or the other. Obviously, she would have liked me to do a new lease, but I decided to buy out my current one. When the time comes to trade in this car that I have, I will definitely go straight to Joyce. I trust her and, with her, I feel like the decisions are mine. Thanks, Joyce! I’m happy with my choice. 😀
ELIZABETH ZARATE
Extremely happy with East Hills and their employees. Juan Nadal and the financing division did an outstanding job with the purchase of our new vehicle. It is a true pleasure to work with such reputable company. Thank you!!!
Hulk Smash
Had an amazing experience with Sonia! This dealership went above and beyond to help us into the car of my wife’s dreams!!
Julie Silberman
Amazing experience as always. Quick and easy with a great deal and will continue to lease with your company every 3 years.
Kin Zao
I just lease a car with Sammy. He is extremely helpful. I got 5 stars treatment there. The transaction go smoothly. Highly recommend.
Tynisha Aiken
Everyone is so pleasant , always try to get you out as soon as possible. Makes you very comfortable
Susan Haviken
Always happy with East Hills Chevy in Douglaston. My family has been going to them for years and we always have a good experience. Give Juan a call, he will help you out with whatever you need.
Sandra Rivers
I leased my first Chevy Equinox and have fallen in love with it. I am very thankful for the service provided. Juan Nadal made it easy for a first timer at the Chevrolet dealer. He provided me with ample information and explained everything very thoroughly. I would highly recommend East Hills Chevrolet of Douglaston.
Antonio Borneo
Another Suburban I just picked up from Alex! Thank you for your great service
Amy Bianciella
My experience at this dealership was very good and easy. Juan Nadal was great to work with and very responsive. The car buying process is always long and tedious but Juan did a great job of getting us through as fast as possible.
Justin Bacchus
As a business owner of a body shop , I Always feel like I am getting the white glove treatment without paying a luxury tax for it whenever I bring my Chevy pickup trucks in for service. I always request to deal with Amana in service because she always provides the utmost professionalism and her customer service skills are Definitely a plus.Trusting a “stealership” with fleet vehicles could be nerve wrecking but when the assistance of a service professional like amana is available , it makes it far too easy. From courtesy updates , to service recommendations, I put my trust in her that it’s not about the mission statement , it’s about her caring for her clients and making sure they are taken care of the moment they pull in. Maintenance costs are comparable to everywhere else even if the speedy and attentive service is worth a premium. Amana is a great asset to the Chevy family , the real Z71 of east hills Chevy .
Michelle Ramos
Everyone at East Hills Chevrolet was very nice and welcoming. My family is very satisfied with the help we received from Juan. He assisted us throughout the whole process of purchasing our car and we are thankful.
Fay Kozikott
Exceptional and extremely professional service by Charles Robertson who helped me with my new Equinox Lease – was with us through the entire process. He ensured we did not spend hours at the dealership. Patiently explained all the new features, set me up with OnStar. Service left nothing to be desired! 😀😀😀
randall webb
While im sotting in the waiting area at this present moment waiting for my car. Told bring it in at 1130 to have 4 tires put on it is 3 hrs later and still havent gotten my car wont be back.
Angelina Caputo
I bought a preowned vehicle from East Hills Chevy and had a great experience. My salesperson Sonia was a true pleasure and the used car manager Joe Monti was super helpful in explaining all the details making me very comfortable with my purchase. I would highly recommend this dealership!
Wendy A
I purchased 2 trucks from Alex. He was absolutely amazing. Friendly, knowledgeable, and professional. Highly recommend.
NYC
You got to see Sonia . La Mejor , atenta, profesional . ask for Her .
Mark G
WHAT HAS HAPPEN TO EAST HILLS CHEVY OF DOUGLASTON.USED TO BE A GOOD SERVICE PLACE. 2 HOURS FOR A OIL CHANGE.THE SERVICE ADV. ANISA MAYERS WAS VERY UNPROFESSIONAL THE WAY SHE SPEAKS TO THE CUSTOMER.NOT JUST TO ME ANOTHER CUSTOMER TOO.I ASK TO HAVE MY REMOTE STARTER CHECKED ANISA SAID IT WOULD TAKE ALL DAY TO DO.THIS WAS AT 8:00 AM.THE PLACE WAS EMPTY. SHE ALSO WAS TALKING TO A CUSTOMER RIGHT NEXT TO ME ABOUT HIS CAR HESITATING.SHE SAID THE TECH FOUND NOTHING.IF IT DOES IT AGAIN BRING IT BACK THEY WILL CHECK FURTHER.WHY NOT CHECK FURTHER WHILE THE CAR IS THERE. HE ALSO WAS NOT HAPPY.NOT SURE WHY BUT ANISA WAS PUTTING OFF ALL THE WORK.DOESNT TAKE ALL DAY TO PUT THE CAR ON THE MACHINE TO CHECK THE ELECTRICAL FOR THE REMOTE STARTER.
Anthony D’Amato
Sammy was very helpful and understanding of our situation along with everyone else
Sal Natale
Chris NG, was very helpful and understood exactly what I needed. Awesome salesperson. I definitely recommend to see East Hills Chevrolet for any car needs.
JENNIFER THOMAS
My 3rd. Suburban from East Hills, with Charles Robinson as my sales rep. The best. Pulls out all the stops to get me what i want, and need.
Millie Onofrietti
I appreciated that the NYS inspection was done in a timely manner.
Larry Sartorius
Chris NG is awesome! I am incredibly impressed with his honesty, dedication to making sure that my experience was 5 Star
Eduardo Henriquez
Sonia was a great help. She was very knowledgeable, patient and detailed oriented. She answered all my questions to my satisfaction. I would recommend all my family members and friends to see her when buying a car in East Hills Douglaston
Danielle Martini
I just purchased my first Chevy from Juan N. He was professional, polite and an amazing salesperson! Thank you Juan for being so attentive. He went above & beyond locating a specific vehicle that I wanted. He listened to exactly what I was looking for in a car and helped me choose the right car for me, a beautiful 2020 equinox! I will definitely recommend him to everyone I know. I will be a return customer, for sure!
Alison Xanthus
It was efficient and quick and I was really impressed with their covid protocols.
Mahagony Brown
In a very trying time when almost nothing seems normal due to covid. I had the pleasure to purchase a new vehicle with Charles Robertson. Charles was very diligent professional and able to meet all our needs to complete a smooth transaction. He was very patient and able to multitask. My husband and I are completely happy with all the effort he put in with answering all our questions. Which made us comfortable with our purchase. THANK U SO MUCH. I AM RIDING IN STYLE 😊🥳
Chris Montalbano
Chris Ng helped me get an amazing car! He was incrediby patient and through with me. Definitely will be back in the future
Michele Ciccione
I highly recommend East Hills Chevy! Service is great! Go see Juan Nadal ! The best !
Terence Goss
I leased a 2021 Equinox from East Hills Chevy. I got a fair price a good service from our salesman Juan N. He was professional and courteous and made the whole process smooth and low stress.
Vincent Volpe
The best experience I had ever buying a car!!! My man Jay Cooper is the best salesman I ever dealt with. I was in and out with a brand new truck within 24 hours. This guy did not fail me once!! Even gave me his cell to keep in touch throughout the process. Couldn’t be more thankful for a smooth and easy process. Definitely recommend to anybody looking for a new or used car!! Best service ever 👍🏼
Anderson Brown
I was very impressed and satisfied with the professional customer service of Juan Nadal of East Hills Chevy of Douglaston. He was very patient, kind, knowledgeable and informative throughout my transaction and he delivered on everything he promised. I highly recommend Juan Nadal for all your new Chevy vehicles.
jennifer gomez
My husband and I leased a trax and we couldnt be happier. This is our first time leasing and our experience was nothing but outstanding. Sonia was amazing.. since the first time my husband called to get information Sonia gave him the best service; she made getting the car a very easy and smooth process. She was patient, knowledgeable, sweet and answered all our questions. We felt very comfortable talking to her and i loved the fact she was not in a rush. I felt like she had the best interest for us. If you want great service do yourself a favor and go see Sonia; you wont regret it and i guarantee you will leave with a car you will love like we love ours.
D & J Vending
I visited the dealership and was greeted by Sammy. I’m waiting for my lease to expire and then I will be coming back to the dealership for a new lease. Sammy was very through in explaining my options and models available.
Paul Vigoda
Another great experience at East Hills! Leased my first Equinox and couldn’t be happier it is the perfect size for my family. Scott and Perry were so accommodating in walking me through the process and making the experience a breeze! Perry went the extra mile to make sure I was getting the best vehicle for me at the best price! Thank you!
Melissa Milone
I had a great experience at East Hills Chevrolet of Douglaston. Charles was very attentive and helped me navigate through the whole process of leasing my vehicle with ease. I highly recommend this dealership for your future Chevy!
Tom H
Great sales ! Charles Robertson was extremely helpful to get the best deal ! will definitely recommend to family and friends
paul velez
The issue was resolved quickly and efficiently
Chris Tselebis
Excellent service and kudos to Gary from the service department for taking care of my Suburban. Thank you!
shoun kennedy
Dennis got my wife in to a car in one day. He’s fast, professional, and reliable. Now he needs to find me a new black trail boss
SM Hyatali
My grandma bought a car from here. Joe Monti and Sonia Mitsis were both so welcoming and patient with her. Definitely recommend!
Elizabeth Lajca
On behalf of Steven S. At the end of May/early June I brought my truck to get checked out by East Hills Chevrolet of Douglaston because it wouldn’t start. They had my truck for ten days. I had to call the shop on 6/5 for them to let me know it was ready for pick up, that the service advisor Keith left for the day and had not notified me. They said they ran a diagnostic on my truck, replaced a fuel pump module and checked the wiring. Three days later I left for Pennsylvania, where it broke down again. I had to get it towed to a mechanic shop, where they ran another diagnostic and found problems with the wiring (wiring East Hill Chevrolet claimed they had checked). Upon my return to New York in mid-August I went to East Hills Chevrolet dealership to discuss the wiring issue they claimed to have checked. I showed them my receipts for PA and only asked for a partial refund (labor) for the items they claimed to have fixed in June and didn’t. They didn’t want to hear what I had to say claiming 40 years experience and that I didn’t know what I was talking about. This dealership is not trustworthy, customer friendly and clearly incompetent. if I could give 0 stars I would.
Heywood Jablome
I recently had the pleasure of shopping at East Hills Chevy and was assisted by salesman Erik Mendoza. While I did not buy a vehicle this visit as I was just starting the car buying process, a Chevy is definitely in my future and Erik will be the one I’m gonna call!
Barbara Scaglione
Sammy was very nice and helpful. If your looking for a car ask for Sammy!
ROBERT RODRIGUEZ
Charles Robertson was a great salesman and loved what he did by showing me the vehicle and getting me a great deal!I would pawns all my family and friends to see him!!!!!
Tara K
After having a horrible experience dealing with toyota financial, after 10+ years, my boyfriend and I decided to stop in at Chevy Douglaston after my neighbor had recommended them. I went in not knowing if I wanted to lease or buy, one car or two. We sat down with Sonia, gave her all our options and she really listened to us and was able to give us exactly what we wanted —even though we didn’t know what that was when we got there!! Everyone was very friendly, even our financial person, Julie, had us laughing. I am pleasantly surprised with how well everything went today and look forward to driving our Chevy for years to come!
Jessica Perez
Charles Robertson was great to work with. He was very nice and knew his stuff. He was able to get me what I wanted and I didn’t have to deal with the typical pushy sales person that makes me dread going to a car dealership.
Patrick Lalley
We worked with Charles and Lev and the experience was great. From configuring the car over the phone, to test driving in person, all the way through to purchase and delivery, the whole process was smooth and painless. They are a highly knowledgeable, courteous, and professional team. Best of all, we got a great deal! Would highly recommend.
Rozena Evans
Charles assisted my husband & I with purchasing my Chevy Trax . He was patient and answered every single question. I enjoyed my experience purchasing my car and I will definitely recommend to family and friends. Thank you Charles !
Debi Seda
I have been coming here for my Leasing needs for the last 20 years! Always a pleasant and courteous experience! Working with Charles Robertson now for my last 3 leases, he makes the process a breeze!! Wouldnt take my business to any other dealership!
K초롱이
Chris was very professional, amiable and easy to talk to. I was able to meet all my needs without any issues. The whole process was very smooth including the lease transition and I was updated with all details on a timely manner. I highly recommend Chris.
Tara Ciccione
Great service. Come in and see Juan. He’s the best.
Samson Kollock
One thing i can say about this dealership is that they are very honest, which is what most dealerships don’t do. I respect that. They don’t have you siting around all day waiting to get your car. Things get done! Especially my dealer Alexander Steshenko. He gets you in and out of there as soon as possible with a smile on your face.
Michael T516
I’ve been to many dealerships and must say East Hills is the best. From start to finish everyone is friendly and honest. Scott Vigoda is awesome to deal with you makes the process easy.
Joel S
Sonia was great. Answered all our questions we had and came out with the suv we were looking for👍
Jose Diaz
Had a pleasure working with Erik. Made my car purchase easy and hassle free. Very knowledgeable and knew the products. Will recommend Erik to family and friends. Thanks again- Eddie
Maria Daulas-Cassano
I told my salesman, Juan, exactly what I needed, where my price point was and he delivered. Pleasant experience overall.
Jetsy James
The Experience was nice and all the staff was friendly and good.
Alexis W
I do not recomend this place. They did a service to my truck I didnt need and we paid for a filter change and they didnt do it. They knew they messed up told my husband he could get 2 free oil changes and $90 back. Then the rude manager Juan pulled my husband to the back said he wouldnt get anything and kicked him out. They do not know how to treat customers! Especialy military service members. Just go see the BBB reciews. Also for Juan to tell my husband that he appreciates all service members but him was plain messed up. I find it funny how you can reply to me on here but not call us back. Also we still paid for a new filter and never got one. Terrible custimer service at its best
maryann burns
I have been taking my car here for years and have always been happy with the service. My visit on 12/16 was no different.
Sonia Beharovic
I appreciate the way I’m always treated with respect and professionalism.
Tom Treanor
Missed appointments to pick up parts owed and, delivery times, registration delivery. Told us car was ready only to have us wait in showroom during covid with 3 kids for 4 hours. Disrespectful to my wife when she took a special trip to do their job for them only to find out they mailed registration despite me telling them 4 times she will pick up Tuesday . Avoid at all cost. They keep saying we got a great Jeep. They got great money for it though.
Farid Abdo
My service representative was awesome, he really looked out for me , I really appreciated it.
Ginamarie Papia
Amazing experience with Sonia at East Hills buying our beautiful Silverado!!
Kenneth Fang
Chris Ng is very attentive and gave the best customer service that you could hope for. Thank you very much Chris. East Hills Chevrolet has earned a customer for life.
Mr. High_Maintenance
Came to the dealership this morning not expecting to leave with any vehicle, I usually hate going in to the dealership because the car salesmen be stalking you. I was approached by a nice gentleman by the name of Charles Robertson who said kindly states if you see any you like please feel free to let me know. I saw some some vehicles that I liked but was sure it wouldn’t be in my price range. I came back inside and said Mr.Charles I see something that caught my eye. I was afraid what his response would be when I told him what I had to put down verses what the tick price on the car was. Charles said let’s get you in this car and get you home. I was super excited that he made my dream come true, he was open and honest about my options and I didn’t feel pressured. I recommend anyone coming to this dealership to see Charles Robertson.
Cj Barnett
East Hills Chevrolet Douglaston Is A Great Reliable Dealership. We Had Charles Roberston As Our Sales Professional Who Is Nothing But Amazing. He Very Patient With You And Makes Sure You Get The Best Service For The Car You Want And Makes Sure You Leave Feeling Satisfied And Confident In Your Purchase. Bought 2 Cars There Within A Couple Weeks I Highly Recommend Him For Anyone Looking To Get A Car You Want Be Disappointed.
Johnny Kunen
I was really unimpressed with my experience with East Hills Chevrolet. I brought in my 2014 Chevy Express which I had bought used and has been driving fine however, it needed some service and I also wanted them to remove a governor attached to the engine that won’t allow for the van to drive over 73 MPH. While I did find the people working there to be very nice, I was surprised that the estimated bill for the fixes to my van were over four thousand dollars but even more than that, was really dismayed by them telling me that they took the van for a test drive and got it to drive over 80 MPH. That is simply not true. I have been driving the van on I95 in New Jersey multiple times a week and can honestly say, the van will not drive over 73 MPH. When I told them that is is simply not possible for them to have driven it 80, I was told that perhaps the person was exaggerating, so understandably, I am concerned that if they would exaggerate about that, they may have been exaggerating about the four thousand dollars of service they were recommending for my van. Again I’ll say the people I met there were nice, but the experience that I had was bad and should you go there, I hope you have a better experience than I did.
Mackk Palmares
This Chevy dealership is great! I purchased a Chevrolet Traverse and this is my third Chevrolet car and so far the best buying experience that I had. The moment you go inside you’re welcomed right away. Juan, the salesman is very helpful and accommodating on my demands for a brand new car. Even Cris, another salesman had offered some suggestions that helped me picked the right car for me. Thumbs up for Harry the sales manager.This will be my preferred dealer and service station ftom now on. Thank you guys.
Irene Yih
Amazing service! I love the salesman Sammy!!! Extremely helpful with knowledge.
Joshua Rodriguez
“Sales rep Eric was very knowledgeable. However, the Sales manager had a poor attitude and when I asked if the price was negotiable, he handed me a auction sheet and rudely said “”The car is worth more, so thanks anyway.””. it Ruined an already done deal. This location or sales manager is not looking to work deals or at least hold on to a customer who was basically sold on the vehicle alone.”
Solomon Mansour
Sammy and Lev helped me get a RS traverse with the best customer service and deals. I highly recommend them!!
Pamela Aberatine
Hi Alex, thanks for helping my husband get his ZR2 that he’s been going crazy about and always taking care of him. Can always count on you to get the job done.
NEW IMAGE ENT.
WORST DEALERSHIP EVER!!!!! STAY AWAY PLEASE, ESPECIALLY FROM GARY THE MAIN SCHEMER. GARY GARY GARY!!!! HOPEFULLY IF YOU HAVE ANY ISSUES PLEASE KEEP DRIVING TO THE NEAREST AUTOZONE THEY ARE WAY MORE HELPFUL. BTW ASK ABOUT THE WHEEL ALIGNMENT TECHNOLOGY THEY HAVE. ITS OUT OF THE DOOR SERVICE.
Sandra
Charles Robertson was great.He is a nice guy,extremely helpful.Explained everything in detail, spent alot of time going over the features of the vehicle with me and beat the price from another dealer.Don’t hesistate to pay him a visit…Thanks!
Berta Kotlyar
I just want to share my experience with East Hills Chevrolet and specially with Alex in sales…Always very professional, kind , friendly …takes his time to explain to you the best financial deal…I feel safe with him and know that he will get me what I need….I dealt with him few times but I keep comming back..Highly recommend him if you love Shevy cars…he will never disappoint you!!! Good luck with Alex!!!!
gabriela cortes
Juan Nadal is the best sales person ever! He answered all my questions and made sure I was comfortable with my purchase.
Carlos Rivera
Brought my vehicle in for it’s first service, the staff were very friendly and polite. The technicians completed the work quickly. I purchased an excesary from Chevy, but my service advisor told me they couldn’t install it because it was a difficult process, Why would Chevy sell items their dealerships can’t install?
Terrence Chanderdatt
I just leased my 3rd car from Alex. He always gets me the best price.
Jim Jones
Great experience shopping for a New Tahoe , everyone was great ,Charles was great showing me the truck and Lev showed me a great deal , will recommend to everyone in my family who’s in the market for a Chevy ,
BHASKAR CHALIHA
Best car dealership experience
Mirzobek Rakhmonov
Gary is the man made everything clean changed my oil so good to go👍
Jacques Winn
Staff and service consultant were courteous and knowledgeable of my service needs.
edward emerson
me and my wife went in just looking at cars and ended up leaving with a new equinox Erik was great from start to finish and very easy going with the whole process thank you guys at east hills
jose guzman
Bought a brand new silverado from chris ng he was awesome and very straightforward. Would definitely come back for another vehicle.
dionysios daskalakis
Sonia was nice and very nice to choices the car I very like it.
Dre Cevallos
I was given a great deal and this is my second car from east hill. See juan
Michael Russo
“Excellent experience thanks to Eric Mendoza…..he was amazing, very friendly, explained everything simply and thoroughly. Made it seem like we knew him for years…..not typical with car dealers. Went to other vehicle dealers and got the same thing regarding deals….””best we can do””. Erik said the same thing but he was the only dealer that actually took the time to negotiate and both parties were satisfied. This was by far the best car buying experience I’ve experienced.”
Rikki Kien
Sonia was amazing. So patient, so kind and knowledgeable.
Robert Castillo
Chris was a big help getting what I wanted. Definitely coming back when it’s time.
angela satalino
My husband Mark Satalino and I are more than happy with Joyce Gold of East Hills Chevrolet of Douglaston. We have been leasing our cars from Joyce for over 10 years and she has been extremely helpful to our needs and is knowledgeable of all the cars. She is courteous, very professional, and pleasant to work with. We highly recommend everyone to shop East HIlls Chevrolet of Douglaston and make sure you request Joyce Gold!
yhkim
Chris ng was very helpful with helping me on my traverse. I recommend this dealer who wants to work with honest and straighforward people.
Devin Evans
Sonia is the best, you should go to her she helped me with everything knowing that I am also an college student I couldn’t thank her more for what she has done to me EAST HILLS CHEVROLET OF DOUGLASTON SONIA
MDBS28 Gadget & Travel
Gary was very helpful, the only thing is the prices to replace a stereo which is working could have been more reasonable, my stereo is still working i wished that the technician could have fixed a simple wiring problem rather than recommending to change the whole stereo coz the stereo works fine now but sometimes flickers.
Michelle Weintraub
Made it very easy during times of covid to have my car inspected and oil change done. Erica was so nice and she always remembers her customers
Omar Hulse
I had the pleasure of having two wonderful salesmen assist me in leasing my first car. Juan Nadal and Chris Ng were extremely helpful and they guided me in the right direction to get exactly what I wanted! I’ve been nothing but ecstatic since driving off in my new Chevy Equinox! I would highly recommend going to East Hills Chevrolet of Douglaston and having Juan or Chris help you find the car that you’ll fall in love with!
Carlos Centeno
Great experience, charles robertson treated us great made the experience quick and easy. Had mask and gloves on making me and my wife feel safe, and cared for, highly recommend anyone to check out easthills chevy
Ampm Watch
THERE ISNT ENOUGH SPACE TO WRITE THE SITUATION. PLEASE STAY AWAY FROM THIS PLACE. WORST EXPERIENCE EVER. ESPECIALLY GARY. WHO HIRED THIS GUY???
Kim Griffin
My Chevy Blazer was taken to Chevy on July 29th for some work, I still have not received my Blazer back. Excuse after excuse as to why it’s taking so long. Communication is the worst, they over talk you and try to rush you off the phone. Asked to speak to the GM and still haven’t received a call back. I can not express enough my disappointment. I wish I would ha e never purchased a vehicle from Chevy and would not recommend them to my worse enemy.
edgar chima
Bought a Colorado from chris ng he was very patient with us and got us the best deal.
Nancy L
When we bring in our cars we are at ease knowing that the suggestions given regarding what needs to be done and the different options we are given, are the best. We have this confidence because we have had three cars from this location and in all the years we have been going there, it is always a nice experience.
saul ventura
It was a great experience.. I recently purchased a 2019 Chevrolet Surburban and I couldn’t be more happier with the assistance of Erik, He made the process so fluid and minimal.. thank you guys I appreciate the help of Erik and the team at East hills.
ekayla diaz
I went into East hills looking to lease a new car and we met Erik he was great knowledgeable and not pushy at all it was such an easy experience i would deff recommend East hills to family and friends thanks Erik and the East hills team for my new trax!
luis norman
Great customer service!!
Kevin
On one Friday morning I dropped my 2017 SUV for the unexpected brake malfunction recall by GM. No one called me for the whole day even though the recall was a matter of computer programming. I called the service at the end of the day asking for my truck back without the recall service. A female receptionist told me over the phone that “because there is no manager available today my truck can not be released”, and added to “call back Monday”. I went back to the service center and was surprised to see that my truck was not even in their computer system but just parked in the parking. After complaining a mechanic offered me to do the recall service. And he did. It took 15 minutes. A similar thing happened again about six month later when I brought the SUV back for another break recall service by GM. And this time I had decided to wait in the waiting room. After 4 hours of waiting no one seemed to care about my truck, which would’ve required another matter of computer programming. I asked for my truck back. It was then again that another mechanic offered me the service saying it will only take 10 minutes. I refused. They were very fishy.
Danny Cruz
Very happy with my new truck. Get in contact with Alex Steshenko for all your buying and leasing needs. He’s professional, knowledgeable and will go out of his way to help you.
LaDawn Lowe
Keith was extremely helpful and detailed in explaining work that needs to be done on my vehicle
Debdarshan Nath
Excellent service. Thanks to Gary for all the help
Josonah King
Charles Robertson was a very helpful and professinal salesman.He was very kind and patient.I would recommend people to get a vehicle in the future!
Joseph Trimarchi
Andy Boyes was great as well as the staff at East Hills Roslyn. That why i continue to go back to that dealership.
Jeff Olson
working a deal with jason sales manager at the roslyn location was excellant worked with me every step of the way then signing the papers with omar top notch dealership great price great deal great car i walked out leasing a 2020 traverse rs that car looks sexy thank you again
Christelle Sainduc
Me and my husband was looking for a car to purchase until we find east hill Chevrolet of Douglaston closed by my job. Alex the Sale man was helping us with everything, he was patient and explained everything about the car we purchased.
larry currier
Bought a brand new car from chris ng went very smoothly would definitely recommend chris he is very knowledgeable with his products
Carole Steingasser
Juan Nadal gave me a great price on the Chevrolet Equinox. He even drove it to my house and picked up my other car. Juan patiently showed and explained every feature on the Equinox. Juan set up the blue tooth and OnStar. I really like the Equinox and I am glad that Juan showed me the features available to me or I would not have known all of the great things that the vehicle can do. I am glad that I have this vehicle from East Hills Chevrolet and had a good experience.
Alfred Gallo
Abdul was very nice and accommodating and texted me to make sure everything was ok or if I needed something.
Diane Keating
Alex was very knowledgeable and professional to deal with, highly recommended!
L Mcdonald
I am completely satisfied with my experience at East Hills. The sales person Scott is a true gentlemen never pushy and very knowledgeable. Manager Lev was also kind and helpful as well. My Traverse is everything I hoped for and more, will enjoy this one for years to come! Thank you East Hills!
Librada Bogado
Alex Steshenko is an amazing, informative and patient salesman. He was detail oriented and made sure to show us all of our options and ultimately get us our dream car a GMC Yukon XL 2019. If ever looking to find your dream car , I recommend coming to this dealership and looking for Alex! Thanks so much!
Leslie Kelly
Dropped in at East Hills Chevy looking for an SUV for my mom. We were assisted right away by Keith Williams who knew the 2020 Equinox would be the right fit. He was able to get us a beautiful car at a great price, and my mom is very happy with her new ride. We are new to Chevy and were impressed with all the bells and whistles they offer on their premier models! Thanks East Hills Chevy for making this an easy and pleasant process!
Mandy M
Just bought my chevy traverse here a month ago, and I love it! Ask for Juan, he was very nice, he made it happen for us! He’s very hlpful and made sure I was comfortable with my decision and I got exactly what I was looking for.
Laron Mckoy
“Went for service on my 2018 Tahoe. I didn’t realize that the $59 8 quart oil change special did not include the tire rotation. So I said to the service consultant Amana I’ll go to another dealer Because I know chevy don’t cross honor coupons. She said you here already no worries I’ll discount you for the difference. Made my day hella easy… And with her beautiful smile I wanted to stay anyway as she gave me the perfect reason to…. “”discounts””. Thank you Amana for going above and beyond with your customer service skills.”
Igal Babayev
Excellent service and best price. Thank you Chris and Perry
Thomas Teng
Had a nice atmosphere and the staff are friendly and the salesman really took care of me… good job
mark D
“VEHICAL PRICING ON CAR WEBSITES SCAM? – Prices listed as low so the websites (e.g. CarGurus, CarFax, etc.) list their vehicles as “”great deal””. When you call and ask very specific questions is when they tell you about the excessive dealer acquisition and prep fees, you that you must finance through them, etc. In the end, the final cost for the car is above retail. If they will be shady to get me to call, chances are I cannot trust them on the buying experience. Shame on you East Hills Chevrolet of Douglaston – can’t believe you would expose your brand to such shady tactics. Be transparent, open and honest – that is the way to earn customers’ business.”
Corrie Samuels
Wonderful experience it was a fast and comfortable process, Charles Robertson went above and beyond in making it a smooth transition, he even put a extra finishing spit shine on my new vehicle. So if you stop by ask for Charles and tell him Corrie sent you.
Marlenny Solares
Juan is dedicated and a great salesperson and helpful too.
Joseph Montalbano
Great deal . Was to true but I got it. Thank you gm manager Charles gaines.
bob schiffman
Chris Ng was my sales person and was very helpful
Seth Barcus
Matt was amazing. Kind and courteous and got all of my needs taken care of! What a great experience! I should add, as amazing as Matt was, without him I would have been irate. Had an Appointment at 8, I was late and got there at 8:35, but didn’t leave until 3 hours later. Tire rotation and oil change. I think you would agree that 3 hours is a long time.
Raza Mohsin
“Ms. Marilyn Garcia was very polite and helpful during the check-in process of my recent visit to “”Service Center””. Mr. Robertson Charles and another gentleman were also very professional and helpful with answering my questions and checkout process. Missed the coffee though as machine was out of order.”
Lainey Perez
I purchase the new Chevy 2020 Trax Ls. Let me tell you how amazing Charles Robertson is, he is who you want see when buying a car. He made everything smoothly and easy for me. He is super patient and helpful. I been to over 5 dealer ship and was not a success and this is the way to go. I recommend anyone who wants a car go see Charles i would be recommending all my family and friends. Thank you so much!!!! Cant be happier. Been driving the car for a few days and love love love the car.
Tomas Corredor
Everything was done on time. Nice people. COVID measures in place.
angelo marcoccia
Got another lease from chris ng. Even with the pandemic going on I felt safe because he got all my paperwork done ahead of time and got me in and out of the store very smoothly.
Nadesha Robinson
Went to Chevy on Saturday to lease a new car. My sales guy Charles and manager Lev were great. They worked with me and gave me the best deal possible. I did not feel rush or feel like I over paid. I would definitely recommend East hill Chevy.
Fred Noines
Got great help and excellent service from Alex Steshenko. This is the 3rd car my family has gotten from Alex. Great work.
fei gao
It is the best purchased experience. And sales Sonia very nice and helpful. Thank you.
Margaret Slowik-quinones
Recently we purchased Trax for our daughter and however the car that originally we went to see was unavailable do to not passing the safety inspection. The staff went above and beyond to find us another one which in fact was younger and had a sunroof and with safety inspection taken by this store I am assured my daughter will have many years in a safe car. Thank you for making this experience amazing and finding my daughter her very first 🚘. You guys are amazing!!! Andrew who initially assisted us, Ricardo and Keith W. who showed her the functions of the car!
Rafael F
Definitely won’t be buying or leasing and vehicles from this dealership. Won’t take in my lease return because we did not purchase vehicle from them. I definitely won’t lease a new vehicle from them to replace it. Returned my lease to Robert Green Chevy in Hicksville and we ended up leasing a new Silverado High Country and we did not buy the truck from them. Outstanding service, will return in July when my wife’s lease is up on her SUV.
Melissa Kersch
Chris Ng was phenomenal to work with. He laid out all of our options and got us into exactly what we wanted and needed. Even with complications on our end due to our insurance transfer, he was patient and we got everything settled. Great to work with, and listens to everything you ask about. Also very knowledgeable about the product he is representing!
Juan Faciolince
Phil, It was very kind of you to reach out to me and try to solve my problem. I appreciate it a lot and we hope in the near future on have a business deal with your dealership.
Ai Go
This place is uncoordinated, unprofessional, uncommunicative and had a lack of any type of business acumen. We made an appointment and drove 4.5 hours from Annapolis md to this dealership to see a truck. They didn’t have the truck ready, they didn’t have the paperwork and they didn’t tell us until we arrived. Save yourself the hassle and don’t ever buy anything from this joke of a dealer! 🤯😠
Gurvinder Singh
Very good service specially Gaurav Sharma help lot and very good person
Juan Carrera
FAST RELIABLE AND SAFE PLACE TO SERVICE YOUR VEHICLE
Flavio saput
Ask For Sonia East Hills Chevrolet Douglaston Queens is great Dealer to buy a Good Truck ,Thanks
Jennifer Vakratsas
I’ve been working with Charles Robertson for years, he’s very diligent and just an all around nice guy. Made every visit there for a new vehicle quick and painless.
keith kaiser
Very professional dealership. Extremely accommodating
Theresa Marra Siliceo
I am so excited with my new 2020 Equinox!!!!!!! Juan was the salesperson!!!!!! We spoke over the phone and the next day my car was delivered to my front door! Juan was polite, professional and honest. I will certainly be recommending to family and friends to purchase or lease with Juan at this dealership!!!!!!! Thank you so very much for an absolute easy and truthful experience!!!!!!!!!!!
Anna Arteaga
Today I left East Hills Chevrolet dealership with my beautiful new truck. Thank you Sonia Cantilljuan all your help. You are an excellent sales women, you kept me in touch with everything I needed to know about my new car. If you are looking for a good saleswoman, go to Sonia, I recommend her highly!!!!
Bx Fonseca
We got our second car from here and the same salesman, Charles has been very flexible with meetings and understanding of situation in which he always seem to find a solution for. I am glad we came back and got the same treatment as the first Subburban we got there. I would definitely recommend this dealership not only for their professional staff but for the reliability it has with customer with the staff they have specially Charles our sales man. Hope you guys have the same experience we have had with East hills of Douglaston
Amit Kumar
I had a Recall with my 2018 Cheverlot Suburbun. I live in hicksville. There is a Cheverlot near but they were so rude and unprofessional. Then I came here. I met Garry over there amazing guy. He told me not to worry and did all the recalls. Also did a full checkup and found out what else need to be done. I will always come to this place for my future works. And love to buy my next Car here. Thanks
Sloane D
The car was serviced pretty fast.
jayson blaufarb
Bought a vehicle from chris ng he was very professional and brought the car all the way to Freeport for my mom who lives in Long Beach. Would definitely recommend him.
Kyle Alexander
Was told for 2 days we would be picked up and taken to the dealership to finalize paperwork for the purchase of a vehicle. First day we waited ended up waiting around all day and never ended up being able to get picked up. Second was spent trying to finalize a price where they had messed up the taxes we would be charged. The third we were told we would be picked up at 12:30 and they didn’t show up til 1:30 with a car packed full for his “trip to Connecticut” so we couldn’t even fit in the vehicle. Ended up spending $80 to uber to the dealership after being told they’d pick us up. (I know this is not normal for a dealership but if you are going to agree to do at least hold yourself accountable to your word.) upon arrival, we test drive the car and are currently waiting in hour number 2 for paperwork to be finished. Keep in mind this outside the dealership because they will not allow you inside during COVID. Which is all well and fine, but do something to make your customers more comfortable that are trying to pay you tens of thousands of dollars. (Even though our sales person said that’s what he was finishing up and why it took so long for him to “pick us up”). Overall just seemed like a poorly managed staff, that had zero sense of urgency, and little to no care about their customers standing in hot sun waiting for them to slowly do their jobs. Only got 2 stars instead of one because they have relatively good prices. But honestly not worth the hassle for the decent prices. Update: all 4 breaks failed 6 months after buying a vehicle from this dealership, completely rusted and failing. Costing thousands, highly doubt they did a full inspection of the vehicle and if they did, they chose to pass this issue off to the buyer. Reply: The salesperson was notified several times there would be more than one person. And if he was uncomfortable with it he could have said so and that would be totally fine. However he agreed to it several different times then backing out to reschedule.
Kenan P
Chris Ng and Juan were a great help in getting our new Chevy..it was a pleasure to work with them.
David Perlstein
I was unhappy with the treatment of the people working in the service department.
mama9337
I find the People that work at East Hills Chevrolet are very friendly and very helpful.
H Murphy
Joyce Gold is a gem. We needed another car and did everything over the phone with her. The next day Joyce had everything ready for us so we could be in and out.
Lauren Cujilan
I just leased the 2020 Chevy Traverse & I couldn’t be happier with it. From the second we walked in we were greeted by Juan Nadal. He was patient, helpful, knowledgeable, & worked with us to get the best deal possible. He made it quick and easy to get the exact car that I wanted. Thank you Juan & East Hills Chevrolet of Douglaston for taking such good care of us. You guys are great! I highly recommend Juan!
Kenny Mena
This dealership is horrible!!! I can’t stress it enough!!! Customer service is horrendous, employees here are rude and disrespectful, they lack class and simply do not know how to treat clients/customers. DO NOT BUY YOUR VEHICLE HEAR!!!
Paramjit Singh
I just got my car service done yesterday and Gary was my service advisor , he is so professional and knowledgeable, I had great experience and location also very clean and convenient. Will back soon
Drew Davey
My family and I purchased an Equinox from Scott Vigoda and East Hills Chevy. I want to commend Scott on a wonderful job. He spent a lot of time showing my family everything the Equinox had to offer and why it was a perfect fit for us! Couldn’t be happier with this purchase.
Love Pink
UNPROFESSIONAL don’t even bother coming here for nothing worst dealership for repairs
Quenton Mclawhorn
No issues. Pleasant experience
Jonathan Martinez
Fantastic experience working with Chris. Professional and willing to work with his customers.
Joe Fino
Gary was great and very professional
rav Er
this dealership is the best by far from any other chevrolet dealer in the five boroughs!! after getting pushed around and my time was wasted in other dealerships few years ago i found East hills chevy .. from the first step into the dealership i got attention and right away i was referred to Alex the salesman which ask for my needs, unlike the sales guy in bicall Alex was listening first to what i’m looking to buy and not just trying to push a car on me just because they have it in their inventory! Alex make me feel very comfortable with the purchase and he is very informative and always make sure that i understand everything. a month ago i stepped in again and was looking to trade my car with the new blazer. again Alex was great and make sure that i will get the package that i’m looking for… few weeks later he called me that they locate the package that i wanted. they invited me to see the car and i left that day with my new car thanks to Alex. super professional service!!! the best customer service. never disappointing, again this is by far the best dealership!! the service department is just as good! always provide fast service, always gave me answers over the phone when i needed advice. kieth is a great guy and very friendly. he always took care of any service that i needed with all my cars. bottom line East hills are highly recommended you will not be disappointed!!!! five star all around. thank you guys for everything!!!
John G
Had a problem with my navigation and reached out to my salesperson Joyce for guidance. She was on vacation but did get back to me and sent me to service. Keith was great, told me nothing big, had me out in time for lunch. My car just needed an update. Service was very good.
charles perez
Got a trax from chris ng he was very knowledgeable and professional. He also got me a great price would definitely recommend him to anyone who wants a Chevy.
M A
My husband and I recently returned a leased traverse and leased another one.. the 2019 traverse. We are a family of five (we have three little ones) and while we were pretty indecisive about our decision, Mr Juan was super friendly and very helpful. He made our decision much easier and was able to answer all of our questions and concerns. I highly recommend this particular dealership!!
Anthony D
Everything was on time and overall a great experience, compared to other dealers.
Harry Truax
I bought an Equinox from them, I live near Syracuse and did not want to drive it home as my eyesight is not what it used to be. The salesperson, Charles R. was extremely helpful in communicating with me all of the details to purchase and ship the vehicle to my front door. Never did anything like this and I can attest to his professionalism, courtesy, and would whole heartedly recommend East Hills to anyone looking for a vehicle. I am a nitpicker and they represented the vehicle 100%.
Eddie C
Erik Mendoza, Jason Berger, and Charles Robertson are a power team! They helped me get the best car for an amazing deal. Showed great hospitality, consideration, and patience throughout the whole process. Highly recommend going to East Hills Chevrolet!
Liat Tal
Excellent service Alex is the best dear I ever had
RICHIE NIETO
Juan Nadal worked with me to get the best deal I could on my 2020 Chevy Equinox. From the moment I walked in the door to the moment I drove off in my new vehicle, Juan was there to answer any questions I had. Highly recommend this dealership, the entire crew makes you feel welcomed and appreciated. Thank you East Hills Chevy of Douglaston, and thank you Juan.
Greek Is Savage
Chris NG was super helpful and straight to the point. No haggling or bargaining or pressure. One of the best and easiest car shopping experiences anyone could have and I was out of here with my new car in less then 3 hours!
Josephine Prainito
What a wonderful experience purchasing my new car Juan went way and above to help me get my car along with the wonderful staff Lev and Jason for making this happy. I would recommend them 100 times over. Thank you so much
Alex
Chris Ng helped me lease out first car. Very helpful !
Marty Browne
Great job by Juan N. at Douglaston. He worked very hard getting me a deal that would work. It was difficult,but he made the deal go smoothly. I would highly recommend going to see him.
DarkKissAroma LLC
My Salesman Chris NG was very helpful throughout the sales process. Very patient and very well educated on vehicles!!! I would recommend.
Manav Joshi
Amazing service. Very professional employees who give you their best advice. Charles Robertson was assisting me and he was very kind and informative! Thank you.
Raymond Kozikott
Yesterday we bought our 4th SUV / car from East Hills Chevy Dealership and from our awesome Charles Robertson! We have been coming and buying vehicles from Charles since 2013! He is very friendly and professional guy! It is mainly because of Charles and the Service Advisors- Matt,Erica and the other people in the whose names I don’t remember are excellent and friendly. I never get my vehicles serviced or buy from anywhere but East Hills Keep it up guy! Good Job! Ray
David Choi
Bought the new 2020 Traverse here! Chris helped us out tremendously. He first showed us different trims of the Traverse and at first we were only eye shopping. We were talking numbers and offered us some coffee. And then Chris hooked us up and we ended up buying a nice white Traverse with blacked out rims! Great service and hospitality.
Karen McCray
Sonia was my fantastic salesperson and with her I purchased a 2018 Equinox. I came from a Ford family and have found my new Chevy home.
liza aronov
“I have shopped to 3 other dealerships, and this Dealership was by far the most expensive. The car I was looking for had the same specifics as in all others. Also they wanted to give the lowest amount to me for my trade in option. Edit- after your response, which I find totally ridiculous reply. why not address the issue instead of replying with “” no one in the store recognizes your name”” Who would fess up in your store, for giving bad service?”
Ashley Herrera
I was referred to this dealership by a friend and I must say, I was completely impressed. My sales representative Charles Robertson, was warm and welcoming. He asked questions, and really tried to gage the conversation to help me figure out what I was looking for in a vehicle. I believe I left this dealership with a good deal. The process was pretty fast and I was able to drive off of the lot in no time. I 10/10 recommend this dealership everyone was super helpful.
Karen Annunziata
I was so delighted with the salesperson at this dealership that I am prompted to write a review. Her name is Joyce Gold. She made me feel like a member of the Chevrolet family. I have never been this confident that I made the right decision in leasing a vehicle at East Hills. I will be telling my friends to seek Joyce out when they are ready for a new vehicle!
Alexandra Corredor
Three years ago I acquired my first vehicle at this dealer with the help of Juan Nadal. The experience was so extraordinary that a month ago, I decided to purchase another car with his help. The shopping experience was top notch again. 100% recommended. Pd: Juan is the best!!
Prem Thadhani
good service
David Toolan
Alex was the best. Very HAppy
samantha cast
Bought a brand new Chevy from Gordon. Was very happy with the purchase experience. Everything went very smoothly will definitely be back.
Janice Manningj
Charles Robertson was fabulous in handling all the details for purchasing our 2016 Chevy Equinox after Our lease expired. He explained everything thoroughly, got us a good deal, and followed through with Everything that was promised. He is very thoughtful, friendly and doesn’t push. We will definitely be Seeing him for our next new car purchase.
Simuel Stevenson
Thanks to my guy Charles the best car dealer I have ever did business with. His hospitality was GREAT. He will always go above and beyond to get the job done for you. Satisfied customer indeed I am.
Benjamin Buchholz
They hung up on me!
Gerard Sardina
Went in for a new car lease. We worked with Juan. He helped us every step of the way. When we picked up our new 2019 Traverse late in the evening (7pm). Juan was done working for the day, but he stayed late to transition us from our old car into our new one. Juan even drove us to fill up our new car with gas on his own time. That extra step is what makes East Hills of Douglaston the only place we will ever buy/lease a car from. The finance department was also excellent. They worked with us, and made the adjustments needed to get our monthly lease payment affordable.
Terrell Bunch
Great customer service, very friendly.
Edward Woodson
The service manager Juan actually told me they only give loaner cars to customers with warranties so they can make money by having the warranty company pay for the loaner and since my warranty expired 1 month before I needed it I wasn’t eligible for a loaner. I attempted to purchase a new vehicle and the sales Rep Sonia tried to push me into something that I wasn’t really interested in and I been looking for a new vehicle for about two months everyplace I went gave me the value of my trade in and Easthill was $4500.00 under the lowest offer I received so I went to Nissan and purchased a new vehicle and they actually gave me more than the value of my vehicle the only person I dealt with that seemed to be concerned about customer satisfaction was my service Rep Andre
Jose Nieves
Great service and repairs done fast.
Lar Boyle
Second car from East Hills and Joyce. She is so helpful and a true professional. She makes leasing a car so easy . Joyce made it clear that I can call with anything. My bluetooth stopped working. When I called she talked me through the setup and I did it myself so I didn’t have to come in. I’m so glad the salespeople really know everything about the cars they sell.
Supreme Hoops Training
Chris Ng was very quick and to the point. He couldn’t have been more helpful with finding a new car. His professionalism was top notch and was a pleasure to work with. I will definitely be coming back to Chevy for his service alone.
Erik Washington
I want to thank Charles Robertson for all his help he definitely worked magic to get me into my new vehicle I truly appreciate all that you have done….great guy
Car Fanatic
Leased a traverse with Scott’s help. Couldn’t be happier! I love the extra space and it rides smooth! Scott made sure everything was done quickly! Thank you.
Angela McCray
So! I treating myself to a 2020 Traverse! I was able to do that with the help of Charles Robertson. He was absolutely amazing, he listened to all my needs and wants and got me into the perfect one. He even filled up the tank and helped me transfer my things from my old car. He took his time going over the features with me and helped set up my OnStar. I personally feel he put in the extra effort to help me out and I am very much appreciative of that. He is officially my guy, and will always reccomend him to those who ask. 😊.
bipin bista
Everything is good
Marian Fernandez
We were just there a few hours ago to trade our family car a 2016 Traverse to a new car. Sonia and the finance department were amazing helping us get a good deal that work for us. I truly recommend East Hills Chevrolet of Douglaston.
Janine Hoffman
I know Alex for years! came in with intention to lower my payment on my new car and Alex was able to do it for me!!!!! Very happy with that. Got smaller car but lower my payment and great gas milage You have another loyal customer and a friend
james thomas
Great service
Mariola Lamparter
Professional nice people
Joe Conte
Originally went in and spoke with Chris and Lev who got the ball rolling. The family and I needed to mull over the deal as despite the fact it was a very fair there were some things we needed to consider. They graciously gave us time to do so and offered to hold the deal til the end of the month. After two days we decided it was right for us and so we went back to the show room. Once there, we sat down with Sonia who provided thoughtful and diligent service. She was communicative and walked us all through all the aspects of the vehicle ensuring we were comfortable each step of the way. Her warmth shone through and it was not as if we were being sold anything, but being helped. It was an overall positive experience with both her and the team at East Hills Chevrolet and I would recommend anyone looking to buy a Chevy to check them out.
Mayra Sandoval
Chris Ng, is a great sales consultant. I would definitely recommend him to any person interested in purchasing a vehicle. Happy customer with a new car today!
Nicole Liguori
5 stars to Alex!!!! 1st time GM Customer and love my new car and whole experience from begging to the end. Alex did amazing job! Thank you
Fakhir Syed
Alex is above and all excellent customer care ,very friendly and entertaining .may God bless him ,I love him
Ernest Jordan
Charles Robertson is an outstanding member of the East Hills Chevrolet dealership. The man who literally takes the time to listen and makes things happen. This is my second time purchasing and he is the reason. Highly recommend to pay him a visit if you’re looking for Chevrolet!
Navdev Gill
Recently I purchased a Suburban from this dealership. Working with Alexandr was a pleasure. He worked with me to make sure that all my needs were met alongside my budget. Overall very pleased with with my experience with this dealership and with Alex. Looking forward to working with them in the future!
Lucas Dallaris
I just leased my third car from Easthills. My salesman Juan Nadal was great. I love the car the price and the service.
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