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Levittown Ford LLC, NY

Overall Rating 4.2 out of 5
141 Reviews   Write a Review
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Ford Dealer

 3195 Hempstead Turnpike, Levittown, NY 11756, United States
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Company description

Levittown Ford | New Ford & Used Car Dealership | Levittown, NY

Visit Levittown Ford to buy a new or used Ford car, truck, van or SUV in Levittown, NY. We have new models in stock like the F-150, Explorer, and even the Bronco! Come in to test drive a Ford today near Lindenhurst and Garden City NY.

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All reviews:


Brent Taylor
Ordered a part for my 2016 Lincoln MKX online. I received a confirmation email on Friday. I noticed the ship to address was incorrect (my mistake), the first thing Monday I sent an email trying to correct it. Mike responded to it quickly and was able to correct it. The part will now be shipped across the country to WA. state. I will be back for parts if I need them.
Alan Mandell
We were in the market for a 2020 Mustang and our salesman Kevin Kirby did a tremendous job providing the information we needed to make the best decision. Kevin was patient and at no time did we feel pressured. Kevin arranged a test drive of the actual vehicle that we bought. We feel that we were treated fairly and got a great deal too! We’re considering purchasing another car and will definitely use Kevin again!
Caroline Rosa-Reyes
We just leased our 2021 Ford Explorer and so happy! Our salesman Kevin Kirby arranged for a test drive for my husband and I last Saturday. Kevin was very thorough and explained every feature that the car has. Kevin was not pushy and was very patient. We felt like we were talking to a friend. We wanted to test drive other cars. We wound up going back to Kevin and sealed the deal. The finance manager Eric was super nice, not pushy. We had a great experience!!! We definitely recommend Levittown Ford!
Satvir Singh
So when I went Levittown Ford to get a truck I met up with Maya Dinkins. Super nice and kind, knew exactly what she was talking about. No BS, straight business. Within a day we made a great deal on my new beautiful Ford F-150. Super grateful for her. When you come to Levittown Ford, ask for Maya!
Bud Sharpe
I’d like to recognize Dave S. in the Parts Dept for providing outstanding customer service. Please pass on our sincere appreciation to him for going above and beyond to help us with a big order. V/r, Bud
Manny Bonilla
I came into Levittown Ford a couple days before my birthday to look into getting a new vehicle my salesman Joel Jones took very good care of me. The process was smooth and perfect not only the gift for myself on my birthday great but the treatment from Levittown ford was also.I highly recommend you coming down to Levittown ford and asking for Joel because I can count on him doing the right thing for you.
james finnell
.I just wanted to thank you for working with me on my purchase of a 2021 f450 limited. Daniel made the process very easy. From the time of order to the truck being built and transported he kept me informed. The trade in and purchase was one of the best dealership experiences I have had. On a scale of 1-10 I would rate Daniels salesmanship a 10. I would definitely recommend Levittown Ford to anyone looking. Thank You
Christopher Tamburrini
I have bought two cars from this dealer in the last 2 years. Both times i worked with Bob Warner and both times it was a positive experience. He and the sales managers made the experience quick, pleasant and without any of the pressure or underhand tactics that other car dealers have tried to put me through. I value my time and I do my research on any big purchase. I appreciate a simple and fair transaction above anything else when it comes to buying a car. When I make another vehicle purchase, Bob will be the first person I contact
William Spisak
Bought a 2021 Ford Bronco Sport from here and super happy about it and the overall experience my family had with Bob Warner! He was super helpful, knowledgable, friendly, and all around just awesome to do business with. Honestly he was the best and most helpful person we’ve ever encountered when trying to buy or lease a car and that’s not an exaggeration. Our experience here with him was very easy and pleasurable and will definitely have us come back for our future car needs and recommend this dealership and Bob to everyone we know looking for a car!
Dardo Simone
Joel and Darnell were super helpful and knowledgeable, and made my purchase easy and enjoyable. Fair prices, and they both made sure I was offered the best deal available. All the paperwork was completed during my short visit, and I was able to leave the lot in my dream vehicle the same day. This is my second car purchased from Levittown Ford. They’re the best!
Josephine LoCascio
Recently my husband and I had the pleasure of meeting a Mr. Kevin Kirby, a relatively new salesperson at Levittown Ford, when we walked in to inquire about leasing a new Ford Escape or Edge. I have purchased many vehicles in my lifetime, but never had I experienced such a fine, talented, and knowledgeable salesperson as Kevin. He truly is many levels above anyone in the field. He worked above and beyond in every manner to help us get into a vehicle we could afford, and that wound up to be the Explorer, which we love and walked in assuming it was over our budget, but Kevin made it possible. We definitely will be returning to do business with Kevin in the future. You go to Levittown Ford and ask for Kevin Kirby, you will not be disappointed!! Josephine and Mike
Christopher liotta
I Couldn’t be any more happier with my experience at Levittown Ford! My sales associate Maya Dinkins-Rheams was a fantastic representative of the company and recommended speaking with her for your next car purchase. She was splendid to talk with, knew her stuff and was very helpful. She helped in every way possible to make my experience here the best.
Ahwa Sung
Brad was an excellent sales professional here at Levittown Ford who helped us out with pricing. We were happy with his service and thankful that he helped us out. We were honestly very surprised with their high car loan interest rate with our very good credit score but Will was able to help us lower it down a little. Overall great service.
Keith Dizeo
I rarely leave online reviews and I have never amended a previous review. My experience with Levittown Ford warrants a change of my original review. I had a negative experience that I had posted earlier. Almost immediately after posting my initial review I was contacted by the manager Charles. One thing that bothers me more than anything is when people make excuses. Charles’ candor was exceptional! He did not try to pass the buck and immediately took responsibility and wanted to rectify it. Charles and his team went above and beyond to address my issue and it was clear he took control of the situation to make sure it was addressed. To say at this point I am completely satisfied is an understatement. Everyone is entitled to make an error and the way that Charles and his team stepped up to the plate afterwards was outstanding. I commend Charles and his team for making me a loyal customer and ownership should be thrilled to have such a competent person running that department.
Jay Nova
Amazin service got my vehicle back to me faster than expected Michele gerdon kept me in the loop the hole time she was a pleasure to deal with
Dennis Craft
Great price on rear seat entertainment system for my 2021 Bronco Sport, but shipping quote was outrageous. With shipping, the sale price was as high as the original price.
My Mom bought a Ford Edge from Robert delvicario this man is not a man of his word when viewing the car before purchasing a chip in the hood was noticed and brought to Robert’s attention he assured my mother it would be fixed a week later she went back to pick it up after giving them the check and signing all the papers they showed her the car immediately she noticed it was not fixed after asking him many times if it was fixed and told it was Robert promised it would be taken care of after calling for two weeks he now says that is not his job to get a chip fixed they still have yet to fix the problem DO NOT BUY A CAR FROM THESE PEOPLE
Megan Wilkinson
Maya Dinkins was an exceptional help. She made the process quick and easy. Highly recommend seeing her to help you get a new car
Allyson Afanador
My dad just leased a new Ford ranger. We were so impressed with our sale person, Brad and the rest of the staff at Levittown Ford. They made the whole buying/leasing process quick and easy. I would highly recommend Levittown Ford !
Ana Pabon
Thank you for an Exceptional positive experience. Erik Hofer was knowledgeable, patient, relatable and extremely courteous. Erik made the car purchase a seamless process. He gave us options based on our needs and provided facts in order to make the best car decision. We have had horrible sale car experiences in the past but never here. Thank you Erik!!!!
Loretta Rinaldo
Found my beautiful 2020 Ford Explorer at Levittown Ford with the help of John Iannielli. Everything worked out perfectly from the minute I walked in the door to the minute I drove off in my new truck!! John was extremely polite, accommodating, patient and extremely kind. I love my new truck and I would never go elsewhere in the future. If you are in the market for a new truck, SUV or car, stop in to Levittown Ford and pay John a visit. You will be extremely pleased!!
Anne Anne
The staff was excellent. Salesman and financial adviser was so helpful. Answered all my questions. Assisted with setting up my new car so I could understand this modern technology. Highly recommend this dealership. Solid me with honesty and no pressure
Saquib Q.
gabe oliveira
Just leased my Explorer from Levittown Ford. I worked with Sales rep Maya and to say things went smoothly is an understatement. I got the price I wanted and transition from my old lease was easy. Go see Maya Dinkins-Rheams at Levittown Ford you won’t be disappointed!
Fred Brandenberger
Came in for a deal on a f150.. walked out and went across the street to dodge and got the deal done there. Wasted over an hour sitting around for my sales man Treigh and soon after finance guy craig. Was in and out at Town and County Dodge in a few more hours.. but left with the truck same day. Dont waste your time here. I gave 2 stars just because Treigh was polite. But even as I walking out did not try and selvage the deal. In fact know one did. Ohwell.
Donald Wagner
Levittown Ford, for my experience absolutely amazing, they have nothing but patience, and they work with you every which way possible, I worked with Jonathan, and if I could give 10/10 stars, I would the experience of working with the fellow was absolutely awesome. When it comes time to get my next vehicle from Levittown Ford, I hope he’s still there. Great work!!
Dennis Fein
Talk about a stink bomb…the fleet departments response times and professionalism is beyond horrendous…it’s been over two weeks, multiple calls and still no communication! Hands down worst experience in my entire life!
Leanne Ambrosio
Levittown Ford was amazing, they stuck to their deals and insured I was happy with my F-150. They had the exact truck I was looking for which made the process a lot easier. Joel was my salesman and he was really great!, I would recommend him to anyone as I feel he really tried to get me the best deal he could. All staff were friendly and helpful. 10/10 by far the best experience I have had at a dealership.
FarFaraway FarFaraway
Great car dealership, Bob Warner was one of the best salesman ever! Would really recommend coming to this dealership if you’re looking for a new car !
Vanessa DeAbreu
Initially me review of Levittown Ford was going to be different then the review I am leaving now. That is all due to the General Manager Bill Ballan. My niece brought her car in for some mechanical issues. After receiving some miscommunication from the Service Dept. she became upset which lead me to do a quick google search. With each review I saw Bill respond so I decided to call him. Even on the holiday weekend he responded very quickly and with open ears. He was extremely friendly and professional and willing to help. He promised a return call by 12:15 and I recieved the call at 11:45. He worked with the service department and the car was done by 4:30 p.m. not the weeks she was told it would take. I would recommend Levittown Ford to anyone and anyone that has any issues should reach out to Bill. I have no doubt he would step in immediately and make sure you are taking care of. Thank you Bill. You are amazing.
Ikjote Bhasin
Best service! Never had a problem with them and always do a quality job. Especially Noah in quick-lane he is the best!
Thomas Downing
One of the best Ford dealerships I’ve gone to. Jonathan (sales rep) was excellent. I don’t like to go into detail with my expereince with Mustangs or cars in general, but Jonathan impressed me with his knowledge of the Mustang heritage and cars in general. You could tell he has a passion for the business and treats his customers well. Finance department is a little pushy with extended warranties and such but even so, the dealership as a whole was excellent and gave a fair price. Highly recommend asking for Jonathan if you are looking to purchase a new car. (Purchased a 2020 Mustang).
jena mongelli
Johnathan Iannielli is the best man for the job ! Supper candid , fully transparent and extremely relatable ( so jot the saleseman you run away from in lots) . He did all the leg work and made it possible to buy a car pretty much entirely virtually ! We were able to get the the job done with confidence and support from the first test drive to the second visit just to pick it up ! They picked up the old car and checked in every step of the way while being mindful of my time . If I could give him 10 stars we would ! Your doing it wrong if you go with anyone else .
Ashley Worley
We ordered a 5th wheel prep kit from there online parts site. We received the kit a day and a half later. Thanks for the timely service . We will be using them again .
Denise Sirakowski
They were able to give me an appointment the very next day after I called which was amazing for me! Nick Brown was my service advisor and he was great. He kept me informed and when a part that I needed was on a National back order he called round to eventually find me the part that I needed. This was a huge deal for me because while I could drive my car until the part arrived, the parts that were no longer working made it uncomfortable to do so. He went above and beyond. I couldn’t be happier with the treatment that I received! Thank you Levittown Ford Service!
Gordon Schmidt
I recently purchased a 2020 Ford Escape from Levittown Ford. This was a few weeks after the State of NY allowed us to get out of isolation. I was ready for a trade in as my previous car was from 2013. My sales rep was Treigh. He knew a lot about the features of the car and took extra time to set up some of the functions of the Titanium model. Overall, his salesmanship, professionalism and knowledge were factors affecting my decision. Plus, I got a good trade in value and some incentive rebates because of their affiliation with the Costco program. I have not had a service yet, but their package seems to be comprehensive. Eric, the finance guy, was good at getting the paperwork done smoothly. Oh, here’s an interesting feature. Never in my life did I ever imagine walking into a bank with a mask on and asking for a cashiers check. Times have changed. Levittown is good at what they do.
Thomas Pramberger
I visited the quick lane for my regular oil change. After speaking with the service representative and the mechanic checking the vehicle it was determined that I needed brakes which was the first time for this vehicle since o purchased it. All of the work was completed efficiently and in a timely manner considering it was not a scheduled appointment.
Jon Raugalas
I had a great experience with Ford of Levittown and Jonathan Iannielli. Just leased a Ford Explorer and the process couldnt be easier.Jonathan made everything go as smooth as possible I highly recommend using him as well as the dealership!
I brought in my vehicle in on Friday late afternoon and was told it would be checked out on Monday. This is at the service center. I’ve called everyday this week and was told it was being checked out which is a lie told by the advisor Frank. When daily calling he told me he would call back but never did all these days. I have gps in it and it hasn’t moved since Friday night when I brought it in. So it hasn’t even been looked at. This place needs to hire people or those there need to get to work. If I could give negative points this place would get -10.
lisa arena
Loved the Experience we had here! Bob Warner was great to work with wouldn’t go anywhere else!
Robert Sendkewitz
Brad made my experience the best one I’ve ever had at any car dealership. He genuinely cared about me and my needs/wants and didn’t just want to sell sell sell like all other dealers. Very kinda and personable man. If anyone walks into Levittown Ford, ask for Brad.
Furkan Turfanda
The service was good in that they were quick, and helped to the best of their abilities, but the employees were not very knowledgeable about the car I was looking for.
Tyler Loschke
I would not recommend going to this place for service. I brought my Mustang in awhile ago for a airbag recall and to have the tire filled up with air because the light was on. Somehow they crashed the car into the lift, popped the tire, and found probable cause to have found key marks in the paint and my custom dash. Stay clear of the service center.
Ivan Mak
Jonathan was very helpful in getting us the car we wanted at the price we wanted! He took care of the old lease and I drove off in a brand new Edge same day! Their hospitality and service was great, he knew the ins and outs of every feature, and no nickel and diming! Truly a great experience.
Dennis N
We just purchased a 2020 expedition from Levittown ford. It was a painless experience and I’m glad we did! They accommodated all our needs and I will highly recommend purchasing your vehicle from them!! Thanks JOEL !!! See you again in a few years!!
Jay Nar
Dropped vehicle off for oil change and inspection. Was greeted promptly. Service advisor was friendly and knowledgeable. Vehicle was done quickly and I received a timely phone call to pick it up. Everything went perfect.
Michel morgay
I helped my brother get his car, and he ended up buying it here, it’s a pretty small dealership, but the staff are so helpful and polite, you can trust their advise 100%
Tim Souder
I took my truck to Levittown Ford service for what they call “death wobble”. A 19 F350 four-wheel-drive with less than 5000 miles on it started to violently shake around corners with a 17,000 pound trailer on the back. Ford Customer Service was awesome and told me they were aware of the concern and had an updated component they want to install as well as check / adjust the alignment. I took it in and the service advisor performed other items that I did not ask for without permission. In fact it was expressly written to not perform them on the RO. It was discussed that the vehicle was wearing the front tires unusually as well. Part of the update they performed to my truck was to include a wheel alignment inspection and adjustment if needed. They explicitly stated it was checked and fine. A few days later I had to take it back to them as it was starting to wear the outside edges of the front tires at an increasing rate even after a short drive. I specifically told them I needed the wheel alignment checked and adjusted even if I had to pay for it. I took yet another morning and took the truck to dropped it off at great inconvenience. At three in the afternoon I was called and told it was caused by towing heavy loads. And the alignment was fine. I asked for a print out and ask what the specifications were versus what the truck was and after multiple conversations with the service advisor was told the truth and that they do not even have an alignment rack large enough for my truck. I asked how they checked and inspected the alignment? I had no response other than they could not. They told me I must take it to somebody else after two visits
Keith Mumolo
The sales person Joel was able to get me exactly what I was looking for and for a fair price. They were extremely accommodating and he wasn’t pushy. It made buying my first vehicle a breeze.
Rachael Greenberg
Joel was AMAZING!!!! I went to another dealership first and was not happy with the way the salesman tried to sell me. Joel showed me the car I was looking for and gave me all of the options that were available. He has a reputation for magnificent quality, honesty, and integrity. I definitely recommend buying a car for him!!!!
Henry Aviles
Recently purchased a new Ford Ranger XLT. No pressure sales fair and honest dealership with no shenanigans. Our salesman Treigh Washington made the purchase experience a pleasure. Will make my next vehicle purchase here and highly recommend to friends and family.
Mike Greenberg
Joel was wonderful to work with. My daughter was looking for her first car and i needed a new car as well. We caught Joel as he was walking out the door and he didn’t flinch at all when he had to stay for like 2 hours to help us. He helped us find the car we were looking for at a price that worked for us. If you are looking for a good honest car guy that Joel is your guy. I highly recommend him and will certainly be back for my next vehicle. P.S. My daughter made me take the picture with her.
Dina Bernstein
Just leased my first Ford from Joel at Levittown Ford. He made the process very easy and provided excellent service. Make sure you ask for Joel!
Liam Ryder
Ford Levittown, Joel is the person to talk to. Super nice and very personable, 10/10 recommend!
Bas Pugs
What a scam this place is, I have had seven Ford vehicles over last 15 years in family, I have never seen such a scam like this place with fake service text, online message, service center with no accountability… service managers that don’t know whats going on, say they will call back and don’t… I have a PREMIUM Ford warranty and get treated like this… avoid these guys at ALL costs! I just moved to Levittown and thought this qould be Ford here, NO WAY the place is not the BRAND 630am Day 1 via Text to calls through today and no answer about anything…
Bernard Kugler
Levittown Ford does a terrific job of putting customers in the vehicle that fits their needs. In particular, Sales Professional Jonathan Iannielli used great product knowledge, a friendly personality and limitless patience helping me get the F150 of my dreams. Thank you Jonathan and thank you Levittown for having such exceptional people in your sales force!
Luis Piriz
Love this dealership they don’t rush you with any decision you have in mind I only drive ford and this is only dealership I will do deals with after trying many different dealers around , great customer service great understanding of your needs and they work to get you the best deal , 5 ⭐️ on my book
Jules Volpe
In August of 2019 we leased a 2019 Ford Explorer through this location. Firstly, we would have walked out of that location had it not been for the extraordinary lease deal that only this location was offering. We had a horrific experience with a sales representative, Bob Warner. I actually went through some of the reviews left here and Yelp and there was one from 2014 that fit Bob exactly: he falsely advertised, grossly exaggerated, was beyond rude and condescending, unwilling to assist and gave us the used car salesman act. Unfortunately we went back today to inquire about another car that we either would have traded our old lease in for or a new lease and had that same experience with Bob. We had the model number from a lease advertisement deal we saw on their website and asked him to run some numbers for us for a 24 or 36 month lease with options; he got up from his desk without telling us where he was going and did not return until 14 minutes later. We asked him to break down and explain some numbers to us and how the lease worked and his immediate response as he hovered over us was “guys stop playing games with me. Is this the car you want? Don’t waste my time”. I was appalled that someone would speak this way to paying customers. My husband replied that he was playing games with us and I interrupted to begin speak and Bob places his finger towards my face, walked away and his manager returned. His manager (I do not remember the gentleman’s name) was super kind and treated us like we were human. If it weren’t for his manager, I would have been super angry considering the way we were treated by Bob. I was shocked because when you have such a great manager and then employees working for you that ruin a brand or company such as Bob Warner has for us, it makes it difficult to want to do business with them. Bob gave us a price estimate for a lease that was almost $10,000 over the MSRP listed price (he also did not include our rebate money and price for our lease [everything we payed into it prior] as well as the first responder discount similar to everything broken down on the offer listed to their website). Similar to the review on Yelp that someone left from 2014, Bob also told us the truck wasn’t on the lot, it was on another lot and that if we wanted that truck we had to pick it up by Monday as it’s the end of business month and then after that prices are sure to surge. It’s a bully tactic that is unbecoming. My husband explained to him why we wouldn’t lease a car without seeing it first (he gave him an example if he went to a shoe store: you go in and the sales representative provides answers to your questions but ultimately you’re not going to purchase a pair of shoes until you try the ones you want on and see which one fits best). The shoe reference is minuscule when compared to purchasing or leasing a car. My intent for this review to help others during their car buying experience and hopefully cause them less stress by NOT GOING TO BOB WARNER when making such an important life lease/purchase/investment, such as a car.
Lisa Mayer
I’ve had the worst experience with the service center this is the second time I’ve had to bring my vehicle in within a four month. The first time was a complete transmission replacement and then I had the air conditioner compressor hoses and brake calipers replaced. Both times my vehicle was in the service center for over a month. I went through three different service managers and did not receive a loaer car until after three weeks of having my car in the shop. My car is under extended warranty and I still have yet to have them fix the exterior of my car with the zurik shield because I keep getting the runaround that it’s not covered. This is the first time I actually bought myself a brand new car and I’ve had nothing but problems between the car and the service center and I’m actually disgusted with Ford that I’ve always been a member of I’ve had Mustangs and Thunderbirds in the past and I think I’m done buying Ford. The sales department on Hempstead Turnpike just want you to buy a car and after that you never hear from them you get the worst service ever if I have one more problem with my car and I have to bring it in for service because it’s under warranty I will never ever go to Levittown again and once my warranty is up or maybe even before that I will be selling my car and getting a different car. NOT FORD. I am so done I’m a patient person my car is only 3 years old and I barely have 37,000 miles on it I’ve had so many problems and so much of a run around that I am over-the-top disgusted with this company.
Philip Ferreri
“There was some confusion with the price for the oil change. From my last oil change, my records showed that I was supposed to be part of a “”buy one/get one free”” promotion … and each of the two related visits would charge me half price (rather than one full and one no charge) I told that to the girl at check in, and she seemed to agree … at least what I thought. When the job was done, I was surprised to discover I was being charged full price … and the next one supposedly would be half price (although my paperwork does not indicate that). The service was great … and timely … but I am not big on surprises … especially when it costs me extra money.”
greg Doerflein
My Salesman Jonathan Iannielli was very personable and knowledgeable. He was able to answer all my question regarding my trade in as well as my lease. I was a long time Chevy guy and he sold me on a Ford! Jonathan made it a pleasure to lease a new vehicle. Thank you Levittown Ford…
John Boukas
Jon Iannielli was a rock star. Very professional and thorough. I wasn’t completely sure about my truck purchase the day of. He presented me with some last minute other options. He was patient with my decision making and didn’t want me to leave if not fully satisfied. I left in a brand new F-150 that i originally came for.
Yank Stein
The buyers order is different from what you pay actually.
Alyssa Camacho
Visited with my family last week for a Mustang and the experience was great. You have to make an appointment on the phone to come in but it was effortless. We didn’t end up purchasing but the manager was really nice and my sales person Treigh was very knowledgeable and kind. I highly recommend this place if you’re looking for a car.
Fred Schneider
This is about the 7th Ford I bought from Levittown Ford,and gets better every time I just purchased a 2020 Edge ST,which I could not talk well enough about, amazing car ,traded a 2018 Edge Sport which was also outstanding, My sales Rep Frank Monteforte is the best,he makes things so easy ,and he is just a great guy,i bought all my cars from him,i would recommend him to friends, and family, I thank you Frank,and Levittown Ford.
Rich Czar
Great ! Service, I left the car and it took several days to fix,But I was called every day from a world class service representative by the name of Suzanne. She let me know the progress of the repair . I would say that she is an asset to the service department.
Jason Bowers
Service Representatives were very polite and professional The wait time for service is extraordinarily long to say the least. 2 1/2 hours for a oil change and tire rotation. This is only with one vehicle ahead of me. If it’s a busy day at this service center get ready to cancel all your plans for the entire day!
Anthony Russo
Bought my explorer in for NY state inspection, oil change and safety recall. I requested the service of there courtesy shuttle, unfortunately it wasn’t available that day. They suggested a few alternative, one of which they could put a rush on it and have it done between an hour and haft and two hours if I wanted to wait. I decided to wait and the job was completed within an hour. Great experience.
Scott Johnson
Extremely disappointed with incompetent service department. Brought my 2016 platinum F-150 in Friday 7/17 at 7am (schedule appt.) to evaluate sync touchscreen. 4 days later on Monday 5pm I call for update and I’m told it has not even been assigned to mechanic. On my way to pick up truck (did not want them to service it any longer) was called by them and informed that they damaged the drivers door and it now requires body work. I was promised by manager it would be done by Friday(7/24). Did not get my truck back until 8/14, 4 weeks later! To add insult to injury my $250 pair of Ray-Ban aviators were missing from my truck when I picked it up. I will never patronize Levittown Ford service again.
Amit Sondhi
Recently leased a Ford Expedition Max through Justin Ellis. Justin was very helpful and knowledgeable. He made the entire experience very easy and quickly responded to my questions. Levittown Ford is very different from most other dealerships. There is no pressure or sales gimmicks. The VIP program is awesome. I would highly recommend this dealership and ask for Justin.
jesse taub
So I have been thinking about what do replace my Frontier which was up in September – had it down to the Ram 1500, ford ranger and the F150. Passing by Ford dealer wanted to see the ranger. Figures F150 to much of a $ difference. Justin Ellis turned a quick stop into the beast in my driveway for less than a Ranger. Loaded xlt. Shout out of kudos to Justin. Told him I hate the finance office and even a good experience there!
Matthew Radisch
Suzanne went above and beyond. Ford corporate had given me misinformation and scheduled an appointment for a Takata airbag recall stating it would take an hour. When I arrived at the dealership they asked if I was dropping it off and coming to pick it up another day. Being that I live far away from this dealership I explained the situation. She immediately went to work trying to rectify the problem. They took the car in and had the airbag replaced within a couple hours instead of a couple days. She definitely took a potentially frustrating experience and turned it 180⁰. I appreciate all the help she gave.
Richard Sanchez
Levittown Ford was great ! Justin Ellis made me feel so comfortable and I didn’t have to worry about anything. He was open and honest. Also, helped me a lot getting me a great deal. The finance manager was very kind and made look on all details very clear. The day I pick up my car I was very excited and Justin showed me all about the car. What an amazing experience and I look forward to doing business again in the future! Thanks again guys! You’re the best !!
Jeff Morris
Bought a car from Ford of Levittown and i must say everything went smooth and very happy with the service.
Jennifer Sicalio
Great customer service and workmanship
Luis Raul Lugo
Staff is courteous and welcoming. They stay in communication with you throughout the service time. I find their service to be efficient, and no hidden costs or surprises. I trust and recommend the Levittown Ford service department. The sales department is welcoming, courteous and helpful. I have been a client for six years and never was I pressured into adding more options, or choosing a model that didn’t fit my needs. I am now in my third Edge lease (my spouse’s Edge is financed) and we are both very happy with our vehicles. I recommend you visit Levittown Ford Sales. Ask for Bob Delvicario or Darnell Desforges. They are great guys and will go out of their way to assist you.
jeff yetkofsky
“I have been to Levittown Ford the last three (3) leases, over a nine (9) year span. Having experienced the anxiety that comes with haggling for a better price, the corruption of the finance department (presenting one payment, then you’re getting ready to sign documents to compete the lease, only to show that they feel your credit is below their standards so they jack up the price AFTER running a hard inquiry that adversely affects your credit score) and the lack of humanity and personal touch of the sales manager in his “”cage””, Levittown Ford goes above and beyond to make you feel comfortable the moment you walk through their showroom. Bob was our salesman, and he was extremely personable and accommodating. Darnell was the sales manager, who by the way was our salesman three (3) years ago on our last lease (Unheard of to see a familiar face going back to a dealership because of the way a salesman is usualtreated by the dealership. Says a lot about the way they must treat their employees), and he was up front and genuine with “”the numbers””, along with being his usual upbeat self. The finance manager (I forget his name, sorry, but he was also excellent), brought the documents to sign (nothing changed with the numbers), and we had ourselves a 2020 Ford Edge ST to take home the same day. They make the process seamless and painless EVERY SINGLE TIME. I will ALWAYS come back to Levittown Ford! It was, and always has been, a pleasure!!”
Danny Cisotto
We had brad help us buy a car from ford and he was great very helpful and very friendly and treated us with respect and if I could put 50 stars I would any question we had he answered and if he didn’t know he found out for us. Because of his great personality is the reason we bought a car from him. We bought our car back in January. Soraya Cisotto is the name under the car and brad deserves to get a raise because of how great he is with customers. We may even go back and buy another car from him because another person in our family is looking for a new car.
Michael Nigro
Do not waste your time at this dealership. I was given a very good deal with a “sales associate “ via text. Only to show up the following day the “associate “ I had the appointment with was not in. I was told the “ fine print” of that deal wasn’t discussed and wouldn’t honor the deal that was in my text messages. A complete waste of my time. DO NOT make the same mistake.
Raul S
Thanks again Johnathan. My wife and I love our 2018 Flex. This is my second purchase with you guys and in both occasions the experience couldn’t have been any better. And Thank You to the whole staff for the attention that was given to my family.
Great service dept and sales just as good
Kenny Katz
Recently had an issue with my F150 and Levittown took care of everything and then some. The tech Austin that worked on did an AMAZING JOB. This truck has never ran this well.
Jerry Michalowski
Total disaster. I have to find the van on the lot by my self and ask them to make a purchase. The worst thing is the credit department run my credit 6 times ( 6 Hard inquiries ) lower my score 100 points,, and come back with 7.75% rate. Because I needed the van i wrote a check. My advise is apply for the credit in your bank.
Ron Sherr
We came into Levittown Ford upon reading good reviews and hearing good things from friends and family who have also bought here. We really didn’t know what we wanted but we knew it would be a ford. Jonathan Persaud was great! he helped us narrow down features,price and payment that we wanted and i can’t be happier. Fernando also gave us a price on a warranty that i could not refuse. overall if you need a Ford new or Used Levittown Ford should be your first and only choice.
Brendan Von Runnen
I recently leased a 2019 Ford Ranger at this car dealership. I dealt with a awesome gentleman. His name was Joel Jones! I can not say enough good things about him. Hard working, reasonable, honest, dedicated and knowledgeable. He worked for hours to find me a deal that I wanted to do and was comfortable with. He went out of his way to help me. This is my first car as a College Student. He made it an easy to get a deal with. And I am forever grateful I highly recommend Joel Jones at Levittown Ford!!!! Brendan
Angelo S
Who uses self tapping bolts to the back door of a van? Can you say rust?
Ioannis Kouzilos
I am on my second Ford from this dealership. Both experiences went seamlessly! The second time around Jonathan took care of me, helped with my lease return and got me in a fully loaded ’19 F150 King Ranch Ecoboost. Although I am a car guy bigtime, I really enjoyed seeing him being super familiar with the truck, features, etc. Made it such a pleasant experience! Couldn’t be happier. In and out with the return and the new car in a matter of a couple of days! Definitely my go to dealership for my Fords!
Hubert Fraczek
Worst experience ever, highly not recommended
Dennis Healy
I went to Levittown to look for a new Mustang. Darnell found the exact Mustang I wanted at a New Jersey dealer and worked his magic to get it. A week later it was mine.
martha santosus
Brad Simon was absolutely perfect in every way.He made it possible for my husband to get the work truck of his dreams.He bent over backwards to meet our needs.I also want to point out that Eric Vila was also exemplary in every way helping us with the financing.I highly recommend Levittown Ford.
jamie guadagno
I recently bought a 2020 Ford 150 King Ranch at the Levittown Ford Dealearship. My salesman Jon Iannielli made purchasing the vehicle a pleasant seamless experience. He treated us with kindness and fairness unlike your “typical car salesman”. Most importantly with the Corona virus pandemic, he made us feel safe.
Timothy Clancy
Joel made the buying experience easy and enjoyable. I made it clear what I was looking for and he made it happen. I was very happy with my experience and my new Ford Explorer. I look forward to working with Joel again in the future.
chris bermudez
My 71 Mustang needed an alignment after I did some front suspension work on it. I went all around town to a lot of different shops to try and get it aligned and no body had a Tech with the knowledge or the right equipment to do the job. I took the car In to Levittown Ford service in Hicksville and they said they could do it. The service advisor Suzanne DeMartino was pleasant and competent and the service Technician John Lazzaro who specializes in Mustangs came out to talk to me before he worked on the car and assured me it was in good hands . I picked up the car later that day and I am pleased with job. If you have a classic of your own I highly recommend this shop. I never thought of bringing my Ford to Ford for a repair but I have to say you get what you pay for.
Joseph Pace
I had a great experience at the Levittown Ford service center and it was all due to Noah. Noah is a wonderful young man and is a tremendous asset to the company. I have never been a fan of dealership service centers but Noah was a delight to deal with.
Niasiah Singleton
I highly recommend Levittown ford . The customer service is great and the staff is always very friendly and helpful. I’ve purchased a car with Joel Jones and he was absolutely a pleasure to work with. He never made me feel pressured into buying a car and is also very knowledgeable . Joel Made me feel very comfortable and helped me find the perfect car to suit all of my needs . Any questions I had or anything I was unsure of he was able to give me a very honest answer. Levittown ford doesn’t make you feel pressured into buying a car they actually care and help you find exactly what you are looking for !!
Angie skinner
I took my F150 to ford dealer in levittown to have my truck serviced for some issues. I have an extended warranty my warranty company refused to make any payments to this dealer because of Their price gouging they overprice the warranty company and the warrantee company refused to make any payment.i was also told that My diagnostic check stated that numerous of things wrong with my truck however when I went to pick up my truck that wasn’t the case there was only one thing on my diagnostic check everything else was hand written. I would never recommend anyone to go there. They are rip off watch your pockets and your wallets.
Graziella Lofthouse
Great experience overall! We worked with Joel Jones who was very transparent, honest, and friendly. I would highly recommend Joel when looking for a car at Levittown Ford. We have visited multiple dealerships across Long Island and felt the best experience was with Joel Jones at Levittown Ford.
Martin Gora
“Very pleasant experience. I was not on the budget so I did not have to haggle with them too much, got sticker price plus basic factory discounts on new F150 Limited. Very happy with my salesperson Brad. They did lowball me a little bit on my trade, but 10% below KBB value is not that bad. Delivered vehicle quickly and on time. Overall, if you are not concerned about money, I recommend this place. Now the annyong stuff: I gave 4 stars instead of 5 only because this very strong “”after sale experience”” – I get phone calls, texts and emails every day sometimes twice a day. Too much for my taste and I specifically asked not to receive any marketing communication. They also scheduled a “”complimentary service appointment”” without even asking my permission on even telling me about it, so out of the blue I started getting reminders from their service department – I was forced to call, waste 15 minutes to find out what was going on to cancel the appointment I didn’t even make. I realize that are pushing to make sure you go to their place for service and maintenance, but they came too strong on this.”
Maria Marra-Tomeo
Best service Ive ever had.
Taylor Harran
I recently bought a car here and it was an extremely pleasant experience. Darnell sold me my car and he was very friendly and made the process easy. Would highly recommend going here!
Eric Hover was a great salesman.
Michael Benjamin
Great experience at this dealership….experienced nothing but the best.. The salesperson, Jonathan Persaud, is the best I have ever had.. great personality, patient and very very helpful. The Sales manager mike gross, Finance manager adam diaz, and everyone in there, were all great and very helpful.
AJ Rich
I went over to Levittown Ford because I was interested in a Ram 1500 that they had on the used car lot. I had a great experience dealing with Jonathan Iannielli . He is a real genuine, stand up guy who was totally upfront about all fees and he was helpful in negotiating my trade in and pricing etc… He called me back when I had questions or concerns and handled things accordingly. He’s a real asset to the dealership.
Zach Ellis
I just want to thank the staff at Levittown Ford for all of their help. Especially want to thank Justin Ellis for my factory order F-450. It is perfect for my business! You were a pleasure to work with and made the process seamless. Definitely would come back!
Keith O’Brien
“Great service. Had a couple of bugs to be worked out with a new car purchased by my father. Mr. Ballan was very helpful in responding to me right away and getting the issues resolved. I’ve been a “”Ford guy”” for a long time and they will continue to get my business and recommendations.”
Joe Forde
I walked into Levittown Ford looking for a new Ford Escape and Jonathon helped me every step of the way. He was very professional and helpful. He did everything he could to help get my payments to where I wanted them to be and because of that I was able to drive off in a new car. Great customer service and a great guy.
Allyson Centeno
my experience at levittown ford was great. I leased a car here a few years ago and came back to buy a car. Joel Jones was SO helpful and made the transaction super easy and quick. Thank you Joel!!!!
Stelios Pefanis
Worked with Jonathan, didn’t have high hopes at first. He really worked hard to find us the car we wanted at the price we wanted. Really dedicated to making people happy. Highly recommend working with him and Levittown Ford.
Danielle Nosworthy
Joel was the absolute best salesperson, who went over and above to ensure that my husband and I had an excellent buying experience. We bought a rocky ridge F150 and he took the time to explain everything to ensure we were happy with our purchase. We will be return customers!!
Chris Piazza
Good customer service. Clean service facilities and friendly helpful service advisors.
Jerry Deangelis
Came in cold off the street no appointment. Marian Mcguinnness Was very curtious and egar to to please. I was in and out in an hour and a half from my 10,000 mi service. All good. Always have a good experience with Ford svc.
Anthony DAngelo
The is the second time that I leased a car from Levittown Ford. Their sales people and the people behind the scenes are on top of their game. This time we were helped by Jonathan. He sat down and answered all of our questions until we were satisfied with the car and the deal. You will be in good hands with anyone there, but we highly recommend Jonathan.
Juss Lynn
I want to thank Darnell and Levittown ford for getting me into my new escape. I don’t like the hassle that comes with buying a car and working with Darnell was seamless it felt like buying a car from her friend. I would definitely advise people to go to Levittown ford and to work with Darnell
Julie Kolm
Jonathan and Vinny at Levittown Ford are amazing. I visited a few Ford dealerships before going there and they were the best with respect to pricing and service. They were friendly yet professional and very patient in answering all of my questions and explaining everything to me in detail. They took care of everything from returning my current car to getting me set up with my new Ford Explorer down to the radio settings with no stress and in a professional, quick and efficient manner. They are truly the BEST around!
Howie Linzer
Because of this dealership I don’t want to buy a Ford ever again. Regarding service on a 2018 transit with a broken gas pedal and under 3k miles
Aisha Martins
I wasn’t able to get services from this location because I had to leave a message to try and get an appointment and it was rather urgent and I had to call other places for an appointment ASAP, however the people on the phone were substantially more helpful and more kind than most other ford dealerships in the area. If I would of had the time to wait I absolutely would have waited to get services from this location due to multiple people on the phone being so kind, reassuring and helpful.
Doreen Martinez
Very professional staff. Noah really listened to me and understood my concerns. He kept me updated throughout the process. I will be returning for future car servicing.
Don Brown
Jon was an awesome salesperson that made my experience easy and comfortable. He went the extra mile in order to get me a great deal and worked hard to make sure that I was satisfied with the end product. Any further business that I have with Ford is due to his professionalism. Thank you!
Dave Persaud
After coming in to Levittown Ford to buy a STX f150, I ended up purchasing a Lariat and couldn’t be happier. This is our second car from Levittown ford the other Being a Mustang. As always it was a pleasure to deal with all the staff there. Sales, Jonathan Persaud Sales Manager, Mike/Dan Finance Manager, Fernando and GM, Ed. Make sure you gives these guys a visit you won’t regret it.
DPM Beats
I got a Ford F-150 and Joel the salesman helped me out to the fullest. Very nice guy and very professional. Man of his words. Thanks Joel
James La Rosa
I was recommended by a friend to visit Levittown Ford. Having purchased a number of new vehicles and having been in the car business for a while, i was impressed and surprised by just how friendly and helpful everyone was. My first interaction was with Dan, one of the Sales managers – aside from being a gentleman and extremely cordial – he ascertained my interest and asked one of the sales personnel, Jonathan Iannielli, to assist. Jonathan was an absolute gem – he knew his products well, answered all my questions, took me out on a test drive and did everything to help me make a decision ( all without pressuring me in the least little bit!). I did buy a vehicle that day, had it delivered the next day. Jon patiently explained everything in detail, paired my phone, checked to be sure everything worked properly and even bought a full tank of gas. Credit goes to the management and staff at Levittown Ford for having a professional, informed staff, courteous and knowledgeable sales people and a pleasant Ford store environment.
Darwin Seoane
Poor customer service. I took my vehicle for a recall at their service department and a staff member stole my original car key. They programmed me a new remote control but still not key to be found. This happen about 3 weeks ago; Every single time I call the service advisor Michael just takes my phone number down and says he is gonna call me back but never does . He don’t give a F. He call and told me my car was ready to be picked up, when I arrived there my key was missing and my car couldn’t be moved.
Matthew Bernard
Very friendly. Noah was a great help.
Stephanie Colombo
I got a new 2019 Ford Fusion earlier this month and absolutely love the car, I was given a great deal for my trade in and overall the process was so simple and easy. Jonathan was very helpful and professional and made the experience great! Highly recommended!
Rocco M
Went to have my oil changed on a Saturday. I was well within the cutoff time. But as a pulled up I noticed an employee talking to the greeter to tell me no. The time before I had service I noticed I wasn’t get the same customer service I had in the past. I will not be going back for anything at Levittown ford. I found a much nicer ford dealership to deal with. Turns out while I was there for service another dissatisfied Levittown ford customer was having her car serviced.
Timothy Buckley
Very clean and bright show room. Bathrooms were clean and well maintained. Wide selection of vehicles. Staff is very friendly and well informed about their products and services. Parking was some what limited when I was there and definitely the only downside. Location is visible from the roadway in normal conditions. Ask for Zachary!
Tanbir Amin
It was a terrible experience all over. I bring my vehicle to them with a perfect time condition key, while they gave me the vehicle back with broken key. After two weeks of waiting I went to pick my vehicle on Friday the 6th. They had my car up on the front door ready to go warmed up engine is running, no reason for me to check the keys shut the engine and re-start the vehicle. So, I drive the car home. Shut the engine and get the key out of ignition and the key felled a part. It literally felled a part right after I take it out of the ignition. And I couldn’t call at that moment since the service center was closed. The first thing in the next morning I called them to inform what happened to the key. They told me to bring it Monday when they will have the service advisor Nick Brown and the service manager as well. So, I call Monday morning and the SA told me, yeah bring the vehicle we will take a look at it. And o drive 2 hours back and forth from where I live, and waited there for 4 hours to hear ohh it takes several drops before the key brake. So, the service manager Erick K made it sounds like you dropped the key several times and we dropped it once it broke we can take responsibility for that. And tell me right on my face you can seat hear and we will have the same conversation all day but we are not taking the responsibility for your keys. When they broke my keys. It’s real disappointment and frustrating at that moment. And after that two days goes by the same problem I took the vehicle in for comes back. I call the SA and he tells me ohh we fixed what we found and it took two hours diagnosed to not find the actual problems wot the car. And advise me to make an appointment to bring the vehicle back in so, they can do a another session of harassment. This is absolutely robbery and unprofessional customer service I’ve ever experienced
Greg Kelty
I had an awesome experience at Levittown Ford, as a first timer too. I highly recommend seeing Justin Ellis to find exactly what you are looking for. You cannot beat the customer service that Levittown Ford offers, and you cannot beat the help you will receive from Justin. I plan to send anyone I know who is looking for a great deal on a new car to Levittown Ford.
Cinthia Alfaro
Jonathan Iannielli is great sales person very helpfull. He also helped me to figure out how to work my wife’s remote start. He is a 5 star sales person. Always go to him for help. He is the man
Keith Oringer
Great experience at Levittown Ford. They provided excellent service and got me exactly what I wanted and when I wanted it. Johnathan and Vinny could not have been better. I will definitely be recommending them every chance I get.
anthelmo clemetson
I worked with sales man Joel Jones, great person.The experience was great from the moment I walked in the door all the way through. I highly recommend Levitown Ford.
Micheal Caban
I was in shock when I found out the hour labor rate is 175.00 dollars an hour. Water pump and a coolant flush. 1400.00. Never again. Highly priced.
Mi Shy
The front desk associate was very disorganized, we walked in with an appointment but she didn’t know how we got an appointment. She comes back and directs us to go to this sales persons desk without even telling her we’re coming. The sales person was professional and nice, easy to work with and we were sold on the car. Next was the bizzare finance manager. He couldn’t produce numbers on the sale until it was ready for pick up, 4 days later. And hours before pick up he decides to let us know we need to make a bigger down payment, which would have been fine if you mentioned this days earlier. It didn’t seem a used car sale was priority to this guy, I guess new cars are his thing. He claimed we couldn’t get a better rate but didn’t even run the credit with the credit unions, or offer any alternatives. We were willing to work with other options but this guy wasn’t very workable. In the end we went to another, professional dealership, had a better experience and WOW got a better rate at the credit union we ASKED him to run our credit with. Overall negative experience and would not recommend sales here. There are MANY options on Long Island, don’t waste your time.
Kerry Schuermann
We went into Levittown Ford to buy a hybrid. We were lucky enough to get Maya to help us out. She rocked!
Barbara Nieter
Worked with me to get the vehicle I wanted. Price was fair, Dimitri was really committed to helping!
Jennifer Hartmann
Brad was a great help
justin ellis
This is the best ford dealership that I Have ever been to. Between the sales people, management and the finance department I could not ask for nicer people and a uplifting experience in all aspects. All friends and Family will be recommended! Thanks Levittown ford !!
Our Service was very quick Marian was very friendly and professional
Joseph Gambino
Just want to thank the Levittown service department For taking care of my truck. And thank my Service advisor Joe For all your help and keeping me Informed about my truck can’t thank you enough for all your help
Kevin Almeida
Had to pay additional fee because I didn’t want to lease again. They handed me a screwdriver and made me take the plates off. I arrived the first day to return the car told me I needed appointment drove an hour and forty minutes. They acted like they didn’t want the car back just because I didn’t want to lease again at that time.
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