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Town & Country Jeep Chrysler Dodge Ram in Levittown, NY

Overall Rating 4.2 out of 5
132 Reviews   Write a Review
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Jeep Dealer

3156 Hempstead Turnpike, Levittown, NY 11756, United States
towncountryjeepchryslerdodge.com
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 +18772725787

Company description

Jeep Chrysler Dodge Ram Dealer | Town & Country JCD

Visit our Chrysler dealer in Long Island for a wide selection of quality new and used cars, parts and service. Whether you are in the market for a new Jeep Wrangler, or a used Ram 1500, Town & Country can help guide you through the process!

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All reviews:

 

Ben Shanley
Purchased a 21Gladiator here. The service was amazing and my salesman Len was extremely kind and accommodating to all my needs. He came out and explained every single feature that My new car has and helped me set everything up. And made sure I was buying the car I wanted. No issues here whatsoever I’m extremely satisfied and highly recommend buying from Len at Town and Country
Janine Lanzola
No one’s perfect, as the saying goes. Well Town & Country Jeep lived up to the saying. I only went there because they had the truck i wanted and i did buy it. It’s sadly unfortunate dealerships are really a terrible representation of the brand. My experience was subpar at best. They make their money on service, I will not be contributing and will not even dare to use their service.
Star5 Platinum
Great place to shop. Loren was honorable and didn’t give the runaround or bait and switch. I recommend asking for him. That dealership had the exact vehicle we wanted for our family.
Joe Ramacca
This was by far my worst experience with any car dealer. I knew what I wanted when I went in. Rich gave me all the numbers. I went back in the next day signed an agreement at a specific price. It was supposed to be ready for me the next morning. Needless to say it wasn’t ready at all. When I showed up the following day I was told to go get dinner and come back in an hour and a half. Finally get everything situated new plates and insurance on the truck. Go to sign papers and the agreement is a decent amount more than the original signed purchase agreement with my down payment. As you can tell from other reviews this dealer will lie just for a sale. They are very unprofessional including the finance department and the “manager” I would suggest staying away from this dealer. Nothing but headaches. Owner commented on this post. Still never heard a word
Simone Simone
I cannot say enough good things about the treatment I got from Mario Liccardello and his staff. I went somewhere else first and was so disappointed with the customer service that I almost gave up. I decided to try again the next day, and when I arrived at Town & Country Jeep Chrysler Dodge in Levittown Mario Liccardello greeted me right away, was so professional and nice. He explained everything to me throughly. I left the dealership, not only with the car I’ve always wanted but also with the feeling that I was treated like a member of his family. I highly recommend doing business with Mario Liccardello and his staff at Town & Country Jeep Chrysler Dodge in Levittown. Thank you again Mario
Gianna Vitelli
Kent really cared about my entire experience with this process. He went out of his way to not only answer all of my questions, but to anticipate questions and offer alternatives when they were warranted. I truly enjoyed coming in and working with Kent. You need more like him!
niko siano
Just purchased a 2019 Jeep Compass, I love the car it’s great! I recommend if your interested in purchasing a car ask for Tom C. He was fantastic, he helped me find a car that I would like and would work in my budget. He was very friendly, easy to communicate with he even gave out his personal number and even called during his day off to make sure that I was happy with the car after my purchase. Made the process very easy.
David grecsek
Incredible salesperson mark helped me find a great deal quickly on my used jeep. His finance manager chang was incredibly professional and between the two of them it was a great shopping experience. I highly recommend town and country for any new or used shopping needs!
stanley zambalis
Bought several cars here. Better than Westbury or Security.
Kezia Rolle
I had the best experience as a first time buyer from the moment I walked into Town and Country of Levittown. No Hassle, No Waiting, No Run Around’s. The Staff is very Pleasant and Professional, But most of all they don’t hound you. Thank you so much to *Lance Brown* and the finance team.
Chris Bilz
Showed up on a night when they were short staffed. After a short wait, Lance showed me the truck I was interested in and was very knowledgeable with all of the features. I was also trading in my truck. We met with the manager (Tom) and with Chang in finance. All were very knowledgable, professional, and made the entire entire experience simple. Thank you, all.
marie marcelin
My parents bought a 2014 Wrangler Dragon a few months ago from dan and I have to say I’m not impressed. I’m amazed and just so thankful I was able to get it! I love everything about it. I was on the beach at least 4 times a week this summer. Dan and Town and country really came through for me.
Michael Lucas
Enjoying My New JEEP Thanks To Casondra! Fast And Easy Experience Highly Recommended Dealership.
Emily Banks
Great Service! I came here to lease my first car. Kent was extremely thorough and stayed late so I could take my car home that night. Would definitely recommend!
rob schubert
Very Happy!!!! Picked up my 2018 Grand Cherokee limited and I have nothing to complain about. Town and Country is a place that cares about their customers from management to sales people. I worked with Dan and he was a really nice guy! I could tell this place is not perfect and they are 100% better than a majority of dealerships out there!
M Lucas
If Your Visiting Town And County Chrysler Dodge Jeep Ram In Levittown Ask For Casondra She Is A Highly Knowledgeable And Experienced No BS Sales Person Many Thanks To Her And The Entire Staff I Definitely Will Refer All My Family And Friends.
Greg T
The staff acted professionally and the service was expeditious.
Marlena Simpson
“I am extremely satisfied with the warmest level of kindness and professionalism shown to my by Len and Monica. They both did not display themselves as Salesperson and Finance Manager but people willing and show they can and want to sincerely help a customer and they’re both “”straight -shooters””. And during these unprecedent times we are all living in, the establishment was very clean and appropriate measures were taken to ensure customer safety. I would recommend Town & Country to anyone looking for a great vehicle purchasing experience.”
S Papas
I had a great experience at this dealership thanks to Tom the manager and Lance in sales. They were knowledgeable, professional and made the buying and delivery experience pleasant and easy.
Brian Pfeifer
Just leased my second ram 1500 from town and country . Casey, Bobby, and Charlie made my leasing process seamless, tried the competition but they hade the fairest deal would definitely recommend if your in the market for a ram truck..
jim hoffman
love my new CPO Wrangler Thanks Dan, Mark, Chang you guys really did a great job! Super glad i worked with them, i was at the dealership for no more than 1.5 hrs total! Good people, Good selection, Good service. Recommend to everyone!!!
Turner Arrington
Horrible service. My husband and I went to give them their easiest sale of the day on a used car. We got there around 12:45 and we were dumped in a waiting area, without anyone giving us any updates, for over 4 hours. We didn’t leave until almost 7, and didn’t eat or drink except for soda from the vending machine for the entire time. I’m not the type of person who usually posts negative reviews, but there’s absolutely no reason it should have taken that long. I would avoid this place.
Joe Wright
Lowest prices in Long Island! Mark and Charlie were very professional and helpful! Thanks, JW & Lori.
Megan M
I came to Town and Country after having a not so t experience at another dealership. Everyone was nice and professional and handheld me through my first time car purchase on my own. Kent was so nice and made me feel as if he truly cared for not only wanting to get me a car and price that worked for me but for my safety in the car. Very happy with my experience here!
Henry J Grant Sr
Dave is the Greatest. All parts staff are very efficient
NIHAT VURAL
Purchased on 11/2016 CPO 2015 Chrysler 300AWD ,carfax was clean no damage or accident. 2 years later carfax report start showing . Damaged 6/2016 and they reported to carfax 03/2018. Be ware of dealer. They are fraud
hasan arslan
The worst to buying experience ever had, the worst service experience ever had! They sold me without my knowledge lifetime warranty, it was cost about $2000. I had to fight for that to take it back about 2 years. I took it but, it was so so frustrating. It was 2 years old Chrysler 300, it was looking brand new. I did test drive there was nothing wrong that car. After finished paperwork about 7 (seven) hours, I took the car and drove to home. The car was totally different that I test drive car. After couple months I had to go there many many times for repairing many things, steering wheel, bluetooth, screen, tail light… for example they took my car 9 days for chancing tail light! So it was 7 years ago. I hope they improved themself. I never ever buy any type of Chrysler anywhere especially there.
Scott Franklin
Can’t make this up! After all the positive reviews and bad experiences at other Jeep dealers, I thought this was the place that I would be able to buy a jeep grand Cherokee limited from. So I made an appointment to see the exact car I was interested in. When I got there, they told me that car wasn’t on the lot, and that it would be an hour for them to bring it up. The sales person definitely had an attitude problem, almost like they are doing me a favor!!! I still waited the hour because I was really interested in test driving it and possibly buying it. Finally, they tell me it’s outside. As I’m about to get in, I was then told that it’s still in shipping mode, and can’t be driven. The only way to test drive it is to sign the agreement that you will purchase it. I was extremely surprised to hear that and would have expected them to tell me that before they have me wait an hour. I would not buy a vehicle from them under any circumstances. 0 stars.
Jeanine Otero
My husband and I can’t say enough good things about Town & Country. This was our second purchase from them in recent years and we delt with Casondra both times and she absolutely makes the buying process easy and comfortable. Her overwhelming personality and knowledge are top notch. The transition into my new Jeep was quick and painless. Monica in the finance department was also amazing and did everything possible to get us the best deal. My mother who is rarely impressed with the process of large purchases was amazed how simple things went and is even considering shopping for herself soon with Casondra. Thank You for getting me into my Jeep.
Jeff Rosenthal
Brought my recently purchased 2019 Ram 1500 Limited in to service department for one of two free oil changes that came with my recent vehicle purchase. Service check in and check out were excellent. My only complaint was the mechanic left oil all over the underside of my engine causing a large oil stain on my driveway. I understand oil drips a little when changing filter, however this was excessive and should have been washed off before returning it to me. I have photos of the oil stain I am now stuck dealing with in a fairly new driveway, as well as what it looked like under my truck after I discovered the mess. There is no excuse for returning a car full of oil all over the underside without cleaning it.
eric johnson
loved my time at town and country. great staff, everyone was helpful. my salesman Dan Fisher was awesome! I was dead set on a car that had half the features as the Ram 1500 I just got. I never in a million years thought I was going to be able to afford a CPO 2019 Ram. Without Dan I would have just settled with what I went in for. Thanks again Dan and thanks Town & Country !! Recommended To Everyone
Campooter1 Lei
Sales Women Consondra I highly recommend as I was. She went the extra mile on her day off to find me a vehicle and proved to me she wanted my sale and followed up on all my questions etc. Sale went smoothe and beat out other dealers. Charlie in Finance very personable makes you feel at ease makes the buying process simple. Thank you Consondra and Town and Country I love my Compass!!
Ricardo Neto
DISHONEST MANAGERS AND WORST FINANCE PEOPLE…. AGREED ON A LEASE THEN DECIDED TO PIN 70$ ON TOP OF IT PER MONTH AND WHEN I SAID THATS NOT WHAT WE AGREED ON SHR WALKED OUT WITH NO CARE ON THE WORLD…. THE WORST CUSTOMER SERVICE ABOVE SALESMEN…. OYEA MANAGERS NEVER I MEAN EVER GET OUT THERE SEATS UNLESS B THEY HAVE TO GO TO THE BATHROOM… LAZINESS..LET THE SALESMEN DO THERE WORK…THE N WORST
Petrit Xhudo
Super excited with my purchase here at Town CountryJeep/Dodge/Chrysler/Ram!!!! Bought a used 2014 Grand Cherokee that I found online. I was introduced by Tom who works in the Used Car department and had shown me and my brother the vehicle. Tom is a very knowledgeable salesman and very generous with my experience that i had and is an outstanding person. I’D LIKE TO THANK THE STAFF AND MANAGEMENT FOR THEIR SERVICES!!!!
Dave Hill
Lance helped me with the purchase of a 2016 pre-owned Jeep Wrangler. It was a hassle free experience. He made the process easy. I appreciated it and the Jeep is awesome.
Jerrod Pitts
After building my virtual vehicle online and checking customer feedback at all local car dealerships, I chose Town and Country in Levittown. Excellent choice! From the moment I was greeted, everything was a pleasure. My salesperson Lori Zaza was outstanding. She is a true Long Islander and not a typical car seller. She found the perfect vehicle and made the sale with personality. The entire experience was a pleasure. I highly recommend Town and Country for your next new or preowned vehicle. You won’t be sorry.
Chris Volpe
Cossandra was great, just about every part of the experience was good. I had been to several dealers before and none provided the help that she did.
Tracy Corsitto
After my Son Charlie’s car was totaled from the flooding,, we went to many Jeep Dealers . We decided to try one more that day and went to Town & Country. Talk about knowledgeable, professional and best of all great pricing. Need to thank Mark Ospina and the whole team for making it such a great experience for us, from beginning to end. My Son has been smiling for days loving his Jeep Grand Cherokee .
Michael
These guys make car buying a breeze, highly recommended.
Carolina Turcios
Amazing experience with sales person Leonard Dano!! After spending over months trying to get my RT at other dealerships who kept giving me the run around, Leonard at Town and Country Jeep was my life saver!!! He worked with me and paid close attention to detail in regards to my desired payments and the time frame that I needed the car by. Leonard knew exactly what to do. I would definitely recommend working with this dealership again! I love my car! Thank you!
Marnie Stravitz
Buying or leasing a vehicle is a stressful/exciting experience. A big thank you to the management team (Mario and Mike) and Kent in sales for being able to get me a truck two models above what I was looking for, in the exact color. Happy to call this my new dealership. Thanks again guys
Melissa Fabiilli
I’ve never had a better experience buying my 3rd Jeep, and my 2nd from Town&Country. I credit that experience to my salesman, John Pepitone. From our very first conversation I found him helpful, direct, and responsive. He did everything he promised–both before and after I bought the car–and gave me a more than fair deal on my new Jeep. I wholeheartedly recommend John to anyone looking for a satisfying, low pressure car purchase experience
Chris Voorhest
Bought a 2016 Jeep Grand Cherokee there, Mark was our salesman couldn’t ask for a better experience. What a great person to deal with. Mark was very professional and a great person to deal with. Then set us up with Chang the financial manager another great person to deal with. Couldn’t ask for two better guys to deal with A++++
Everstrong John
Took my Mom here after a bad experience at another dealership. And thank God we came here. From the time we walked through the door we were met with amazing staff and landed John Pepitone as the salesperson. He is AMAZING! No pushy salesmen bravado, took the time explaining things to my parents and helping them choose the right car/package. If you need a great Jeep Grand Cherokee along with a great deal with the much needed incentive of knowledgeable and professional salesperson without feeling like you’re being strong armed… ask for John Pepitone!
Langa DudashviliDudashvili I’m 8
I want to say thank you to Jim in service department. he’s been take care Irving my cars for very long time, very professional, super easy and convenient customer service. I will recommend highly this place for anybody who had a bad experience in other locations. they are amazing. they will make sure everything is completely done and safe to drive. Thank you again so much.
Tasha Ramdayal
Overall GREAT experience! From Management (Casey) to Len (Sales Extrodinaire)…the CUSTOMER SERVICE is par none! If you are seeking a dealership that treats you with Respect, goes above & beyond & has quality Vehicles…don’t waste your time with anywhere else!
Kimberly Voorhest
Purchased a 2016 Grand Cherokee from Town and Country Jeep Levittown. Searched around for what I wanted and visited 4 other dealerships. Now I know I should have started here. Mark was involved from start to finish. He was everything you could hope for and then some! He set us up with Chang to finish the deal. I love my car! And would send anyone looking their way! A+++ rating from us! Couldn’t have done better!
NAOMI kurthi
I’ve been bringing my cars to the Levittown location for years. Jim at the CS desk works with great professionalism,patience,understanding and empathy. 5 star customer service=happy customers = high rate of customer retention. It’s a win win!
bobodogboy68
I went there to look at used Jeeps and a Salesman named Dan help me very nice guy not pushy easy to deal with made the whole process a dream so if you need a used Jeep go see Dan you’ll be happy with the salesman
John Ramos
Sales Rep Casandra was extremely helpful in obtaining the price I was willing to pay. She explained all features of vehicle and service plan. Made my experience very pleasant.
nyccopper
Purchasing a used car for my daughter, all ready to sign but then things changed. Starting with the price, the old pure profit dealer prep charge. Something that perhaps should have been discussed prior to the purchase signing. Then there was the 5 year bumper to bumper overpriced warranty that they tried to sell me when originally I was told that if the car has less than 75,000 miles it comes with the warranty. Their explanation, since it’s not a jeep or Chrysler that I was buying, they cannot offer the warranty. Again, something that should have been explained earlier. Then finally, about to sign and Monica from financial tells me that I cannot pay the car off early and If I do pay it off in less than 8 months, there would be penalties imposed on me. Hmm, isn’t that illegal in NYS? That’s when we walked out. Nobody tried to stop us and no follow up calls. P.S. bought a car 2 days later at Honda City.
Ashley Martin
Thanks Dan, if your looking for a car ya’ll should come here! Dan was great and Mark the manager was so helpful. My mother and i were shocked because the 2 of them did not look a day over 25 and yet they were on top of everything and just all arounds professionals. Very Pleased and Very thankful.
Chelsea Jjc
Dealership stepped up to the plate & replaced the vehicles issues i was experiencing & we are now on good terms. Im glad they fixed what needed to be fixed. I would recommend this dealership to my friends & family.
Amanda Carroll
Jim and his department are very helpful and kind. They always tell you what is going on and how they’re going to solve it in timely manner. I would recommend their service department for their expertise and professionalism.
will harris
professional, polite, just an all around great time buying a new car! Thanks Dan, I love my new Charger. definitely recommending you and your dealership to anyone I know that’s trying to buy a car. prices are great, quality is great and the employees are great and fun to work with.
Matthew Baldwin
Great customer service. My salesman Kent was very personable and not pushy. I did not feel pressured to buy. Monica my financial representative was a big help with getting my loan approved and found me the right warranties to fit my needs
Frank D’amore
Job well done they know there stuff END OF SYORY
DANIEL ODDO
I’ve been to many dealers before, but this had to be the best. The salesman that sold me the car was Kent. Really helpful and kind, they had my 2020 Dodge Challenger ready for me in a few hours after the paperwork! Highly recommend if you’re buying Mopar.
Joe Sorrentino
Terrible dealership. STAY AWAY! Doesn’t honor jeep corporate promotions. Terrible follow up post sales when I had questions. As sleezy as they come Go to Smith Haven or East Hills Jeep. I have always had great experiences there. Very unprofessional Held off on payoff payment to my auto loan they purchased until after I made another payment, then only paid the delta thinking I wasn’t going to noticed. Yes, they paid exactly one month payment less to the loan company even though the total payment amount was written in contract. Salesman Bob was a nice guy I thought, round guy with a Hawaiian shirt. But just another dirtbag dealer salesman. Stay away!
Anthony Midea
This is our 3rd car through Town and Country. Always willing to work with you. Very smooth transaction from finance to pick up. A big Kudo’s to our salesman Len Dano. If you are looking for a car make sure you ask for him. You will not be dissappointed.
Caroline D’angelo
Most frustrating and dishonest car leasing experience I’ve ever had. Raised price on lease after prices were negotiated. Changed terms of lease after terms were negotiated. After the price was negotiated I was told I was getting a $1000 rebate. When I asked for rebate they said they took it off my price. Told me DMV fee was approximately $500, then charged closer to $700 for DMV fee. Update…One month later manager said he’d look in to concerns and get back to me. I’m still waiting
Mary Mckay
Excellent service, very well run! Employee’s always professional and polite!!
Robert Mcnulty
Bought my brand new Jeep Wrangler there very pleasant experience if you’re looking for a jeep I would recommend them
rad dey
Great customer service returning customer they really cared again making the process very smooth. Cassandra gave us a great customer service when I got my truck 3 years ago, again she made the process easy as possible.
Nijal Bakovic
Good and serious dealership.Fair with prices and billable hours. Thanks Jimm
mike woods
I went here yesterday thinking I was going to get my 3rd ram from town and country. I’ve leased 2 prior and my lease is up. However I left very disturbed. I picked out the same exact truck I had prior a big horn ram the only difference was it was the night edition. A few bucks more 51k to 54k. I was expecting to pay a few dollars more a month. My old payment was $400 a month w money down being taxes first payment and all that jazz. the guy came back to me $598 a month w 4k down. I told the guy he must of made a mistake. They were definitely trying to rip me off…if this is how you treat returning loyal costumers I’d hate to see how you treat someone new! I’ll take my business elsewhere.
Lois Schmidt
Great service! I was happy that you had appointments and kept the waiting time accurate. EVERYONE was very helpful and polite.
MikeWazowske
I currently have a lease with them, the parts and service department is always on point. Nice quick clean easy service. The guys in to office know what they’re doing.
Jeremy James
Just bought A 2020 Jeep Grand Cherokee from here and I would definitely come back. Car salesman Mark did a wonderful job helping me find the car I want.
Marie Brand
Great customer service. Go see Mark. Never had a better experience with a salesman. Professional, knowledgeable and courteous. Monica’s great too. If you’re looking for a Dodge dealer, definitely pay Town and Country a visit. You won’t be disappointed. Thanks Mark and Monica.
Reception CVA
Leasing a car from here has been the best experience, easy and stress free. I called and spoke to Mario, let him know exactly what I was looking for and my price range and where I wanted to be. He listened and as of yesterday I am part of the Jeep family and couldn’t be happier. I’ve waited over 8 years to treat myself to something nice and I am glad I came to you. Thank you Mario for making this huge commitment easy.. I would highly recommend this dealer if you’re looking to deal with knowledgeable, kind, patient professionals. Thank you.. D
roula orkulas
Professional and knowledgeable staff. Polite and respectful. Feel at home environment.
Nel R
Salesman had no clue. No keys for most of the cars. Lack of knowledge of what they sell. I won’t ever go back. It was a waste of time.
Yikmunn Ong
Had a great experience here with the help of Kent! Extremely helpful and understanding with my many questions 🙂
Michael Keaveny
Purchased my Dodge Ram from Kent! It was a quick and seamless experience! Kent was knowledgeable and helped me find exactly what I was looking for !
Justin Leach
“Me and my fiancee had bought a certified Jeep patriot in February 2019 and immediately upon delivery while driving back to Connecticut we had noticed the car was severely misaligned (part of Jeep’s certified safety check). After battling the dealership to pay for the alignment since we live two hours away, Fred the GM promised to pay for it and to keep it under $129.99. A few weeks later we had still not received the check and our sales person Damien promised that it was getting processed (screenshot attached). After a month, Fred the GM screamed at me over the phone when I confronted him about not getting any clear answers from his staff regarding our car still not being registered and our check not arriving. He became irate and started screaming at me and said “”you’ll receive your plates and check when you do”” and hung up on me. I filed a BBB report and he said that he never promised it despite me having proof which is attached here. Don’t buy from this dealership; they are con-artists and Fred their GM could care less about anyone who buys from them.”
Sanjay Patel
My experience was easy and straightforward. Got a great price on my new Jeep!!!
Alice Freese
Very unprofessional as heck no team work no communication didn’t like the overall experience
Nicko d
Dealership is dishonest… don’t buy an extended warranty from them they lie to mopar and tell them you didn’t pay for it then when you need a refund they don’t want to give it you… there’s other more reliable and honest dealerships on Long Island such as security, empire, Westbury, browns, and few more that you can visit instead
Kevin Serrano
Went in to lease a 2020 Grand Cherokee. Kent Viscovi would be the guy to go speak to. You can tell from the beginning he has a ton of knowledge pertaining to lease and also finance options. Even with the demands the company pushes to receive every dollar possible, this guy will find you a way to make it happen in your favor. So far this is my 3rd car from Jeep and if I would have met this guy earlier I would have had 2 past awesome prior experiences. Anyway when you go in ask for this guy… You wont be dissapointed.
Ronald Corteselli
This was third dealership I went to looking for my Jeep and Kent was extremely helpful and honest. It was definitely a great experience and was more than just a car buying experience! Highly recommend.
Jennifer McCormick
“Just went here to test drive a wrangler, online inventory states they have multiple in stock. Was greeted very unprofessionally by this older bigger gentleman Bob. Asked “”how soon are you looking to do something?”” Then told us he didn’t have any in stock to test drive, so I told him how unwelcoming his demeanor was and walked out. Will not waste 25 minutes driving to this location ever again. Stay away.”
Bobby Seabrook
This place runs efficiently, they do good work, friendly staff, clean and very nice waiting room and restrooms, great social distancing.
Minako Hara
We purchased a used car from this dealer on 5/21/20 and had a very pleasant experience. Unlike Westbury Jeep, the sales-person Lance was easy to communicate with and felt no pressure throughout. In addition, finance manager Chang was informative and explained each transaction thoroughly. I would highly recommend this dealership. PS – We’re about to call them in regards to a crack in the windshield that we may have over-looked to find out if they can fix it. We’re hoping that they do as I haven’t had the car for 24 hours…..
Pineapples
Wish I could give 0 stars. Incredibly rude salesmen by the name of Mac I believe. Very uninterested in answering any questions or doing anything over the phone. Hung up on me while I was explaining why I would not be purchasing from Town and Country. From other salesmen, it took 4 days of continuous calling to finally get an answer for a question that I was told would take 15 minutes. Unless you’re in the showroom with a check in hand, they simply do not care.
Faith Johnson
I can’t even begin to express the amount of gratitude and appreciation I have for everyone involved with my experience leasing my first car. Casondra Metz is by far the most patient, personable and helpful person I’ve ever met. Besides helping me with leasing my first car on my own, she really knows her stuff and was able help me get started with all the bells and whistles in my car. I’m so grateful for her and Dina in finance also. She too was so sweet and patient with me and went above and beyond my expectations to get me the best deal possible.
Ivan Low
It was a smooth experience with the help of Kent, I have the car that I wanted quick and satisfied. Thank you Kent.
Jeffrey T
I had 4 problems with my 1500 and very pleased to say that they fixed all of them. Very professional and kept me up to date. Not sure the gentleman that helped me but he was the first seat when you walk in
Jim Szewczyk
Pressuring someone into buying a car never felt more violating then at this dealership. Told one price then ends up being almost 100 more. Making poor excuses as to why and then basically making someone buy a warranty that they didn’t need. This place is a bunch of crooks.
Donny Howe
Kent Viscovi was the best Salesman I could ask for. everyone did a great job helping me getting me into a new Truck.
Mr. Ess
Couldn’t have asked for better service! Dealt with Kent Viscovi who was great and went above and beyond!
Tom Schneck
Jae Im was an amazing from start to finish and this dealership is the best!!! He was extremely thorough yet made the process quick and painless! He was knowledgeable and able to answer any and all questions asked of him. He was honest and helpful in every way possible. Jae made sure to follow up to make sure everything was going smoothly in the days and weeks after leaving with my new car. He was a pleasure to work with and I couldn’t have asked for a better experience. Would definitely recommend him and this dealership to anyone looking to purchase a vehicle.
Shyheim Wingate
2018 Dodge Charger SXT+ Second car I’ve purchased from T&C and both experiences were great. This time I worked with Lance Brown in used car sales, and he was tremendous! He had a lot of knowledge on the car and was able to answer every question I had. I would definitely recommend T&C to anyone looking for a new or used car. Ask for Lance and he will lead you in the right direction. If I need a new car in the future, T&C is where I will look first.
Craig Oliver
From the young lady who greeted me at the door to my salesman Claude to Chang who ran the numbers and got a Great deal for me! I won’t forget Ray who got the ball rolling I had a great experience!
Steve Parada
I don’t know what the guys name was but he had dreads he was very nice and a helpful person he helped me learn about my car
Ryan Gimenez
Brought my 2019 Grand Cherokee in for service, without an appointment. Jim my Service Advisor managed to fit me in without any issues and had me in and out in just about an hour. Great customer Service keep up the good work guys!
Cezary Paz
When I walked in and asked about RAM 1500 diesel availability thay show completely no interest on helping me just because thay don’t have one available. No suggestion or signs of interest to earn my business.
Ella Paradise
Casondra was the first person I spoke to at Town & Country and is ultimately why I chose to buy my Jeep there. She was so kind, courteous, knowledgeable and made the experience fun! Chang was also great in finance. Overall very impressed with Town & Country plus I love my new Jeep Willys!
charlie w
I serviced my ram 2014 Ram 1500 with Town And Country for the first time, after purchasing from a dealer closer to my home. From now on I will spend the extra time to go to Town and Country. The client advisor Euri was excellent and professional and the experience was fast and no hassle. All the work was explained to me, before it was done, and they finished in the timeframe they told me it would be. I will be a customer for life.
Bridgette Parisi
So yesterday I finally got my Dodge Durango, and it was all thanks to Damion and his crew at Town and Country. They went above and beyond to get my fiance and I our first car. Definitely will be returning to get another vehicle again. Much better experience than I have had anywhere else.
Jamrock Yardman Views
Don’t have a clue what they doing
bo silver
“The process of buying a new car can be daunting and it does come with certain levels of stress. The professionals at Town & Country Jeep Chrysler in Levittown made this process easy, pleasant and even enjoyable. My Sales associate “”Casey”” is extremely knowable and professional as he took the time to explain everything I needed to know about my new Jeep Grand Cherokee. He even gave me his cell number just in case I had even the smallest question. If you are in the market for a new vehicle I highly recommend visiting Town & Country. thanks guys I love my new Jeep.”
Jimmy Gerdes
Mark was an excellent help with finding me an affordable car to fit my budget. I dont normally do reviews, but he definitely went above and beyond. Ask for Mark!
Scott Richer
Purchased a preowned Taurus with super low miles here. Ron was the best to work with and everyone is so friendly! Feels like family.
Tiffany Matos
For a first time buyer, I had an amazing experience. I was a little nervous with reviews that i read but Mark and the whole sales team turned out to be great, very professional. I came in knew what i wanted it. Mark was straight forward and very informative. The transaction was smooth and quick. I highly recommend them.
Sammy Lettieri
Rob is EXCELLENT! When I met with him i was greeted with a sincere approach. right away he was listening with the intent to understand my situation, he didn’t just act like every other car dealership who doesn’t care but he was empathetic and accommodating to my personal needs. The process was smooth and easy, he has a pleasurable personality and is VERY knowledgeable in his industry and took care of all of my needs. i Highly recommend this dealership and Rob the Sales Manager – THANK YOU!!!!
Hoon J
Best people to work with. Jae and Casy are the Best Team to get you into the car your looking for if not they will find the next best thing for you. Thanks again for everything. Made the process so fast and easy. Five Stars from me
Bernadette Steinmann
I had The greatest experience at this dealership. Kent Viscovi was a very good salesman. My Pacifica is the best thing ever. According to my 8 grandchildren, I’m the best to have this vehicle. Roadtrip queen!!!! With a TV!!!! Thank you Kent , you’ve made my family so happy.
Kelly Ugenti
Everyone was very kind and helpful. Would recommend!
Tim Placilla
Bought a preowned 2018 Dodge Durango today. Without a doubt the best car buying experience I’ve ever had!!! Mark Ospina was knowledgeable and went the extra mile to make my wife and I comfortable. Mark Thank you for the experience and your service to our country!!! I will definitely recommend to friends and I will be back when I need another vehicle!!!
Yoke Theng Soh
Thank you Kent, very happy with your service👍
Aneta Sadowski
Bought a used jeep, smooth transaction. Lance was great! Little longer wait times for financing, but overall not bad. When financing, just double check all the terms of the loan to be sure that is what you wanted.
Kevin B
“Positive experience bringing my leased vehicle here for a scheduled service appointment. The manager (Jim) was very helpful, prompt and courteous. Those are things that are sometimes overlooked by other places (in my experience). I noticed the same courtesy being shown to other customers as well, so my experience likely wasn’t a “”luck of the draw”” scenario. They seem to run a very professional operation, and considering this is not always the norm, their efforts should be recognized. TY Jim and team at T&C!”
Grant & Laura Spizman
Great service. Kent was an amazing Sales Rep- very personable, cares about his customers and is very knowledgeable.
Steven H
Great Experience!!!! From the moment we entered the dealership to the time we picked up our vehicle our salesman Mark and manager Joe were friendly, knowledgeable and could not be any more helpful making our purchase a smooth and seamless transaction. They treated us as family.. no tricks, surprises or hidden fees… would definitely go back for future purchases!!!
Tony Conning
Went to test drive a car. Called in the morning and indicated exactly which used car I was interested in. When I arrived, hours later, the car was partially blocked-in and had so little fuel in it that the fuel light was on. I was only able to drive on side streets. I planned to return for a more vigorous test drive, and purchase the car, but they would not budge from the price they advertised. The staff is friendly, but I expect that from a sales team. Be prepared if you are shopping for a used car, they don’t haggle. It’s the advertised price, plus $995 dealer fee, plus tax. If you are not using their financing, the advertised price is higher too.
James Keenan
The best around, A-1 all aspects from service to sales
Rebeca Fernandez
My boyfriend and I recently purchased a new 2020 Durango. It was our first time leasing so we were a bit nervous about it but Marquise made sure everything ran smoothly for us. He was informative and super helpful every step of the way. He made us feel secure in our decision. He made sure that we left with the car that was the best fit for us. Thank you Marquise and thank you Town and Country Jeep!
Stephanie Sweeney
RUN! ENTER AT YOUR OWN RISK! WE WENT THERE ALMOST 2 WEEKS AGO AND CAME PREPARED WITH OUR OWN LOAN CHECK AND CREDIT CARD. WHY DID THEY NOT KNOW HOW TO PROCESS A LOAN CHECK? I RECEIVED A LETTER THAT THEY MESSED UP AND THE DAY I LEFT WITH THE CAR AND DROVE AN HOUR TO GO HOME THEY CALLED US TO TELL US TO DROP THE CAR BACK AT THE DEALER BECAUSE THEY DIDNT REALIZE IT WAS A LOAN CHECK? I BOUGHT CARS FROM PREIVIOUS DEALERS AND ALWAYS LEFT SAME DAY NOW I HAVE TO WAIT FOR IT TO HIT THEIR BANK BEFORE I GET MY CAR BACK. THEY HAVE MY CAR IN THEIR LOT WITH MY LICENSE PLATE AND MY INSURANCE GOING ON 2 WEEKS. NO ONE IS BEING HELD ACCOUNTABLE AND THEY FEEL BECAUSE THEY GAVE US A LOANER CAR ITS OK? I SOLD MY OLD CAR BECAUSE I THOUGHT WE WOULD BE DRIVING THIS CAR 2 WEEKS AGO. I WILL BE REPORTING THIS TO THE BBB. I ASKED FOR AN UPGRADE ON NAVIGATION AND THEY SAID THEY MAY BE ABLE TO DO SOMETHING OR GO HALF AT THE LEAST AND NOW NO ONE CAN DO ANYTHING INSTEAD THEY SAY OH BUT WE GOT YOU CAR MATS. CARS ARE SUPPOSE TO COME WITH MATS?!?! I AM DISGUSTED! Update: it has been two months and we still didn’t get that mats they promised and no second key to our car no follow-up. The kicker was the finance department messed up our check again so since they didn’t know how to process our check we were going to just finance with them because they said we could not return a car we started a transaction on even though we never had the car??? Then my husband drove an hour to finalize the finance only to go home finally with the cr to say they have to cancel it because the bank finally took our check. When we called our bank we were told that all they had to do was call the bank for an authorization # and they never did. We told them to call and they just lied and said they did. We were also told to delete this review if we want the mats now!!!!
diana occhino
My experience at town & country Jeep was amazing. John Pepitone and Casey Waller were extremely helpful, patient, and really tried and make sure that they could help me get the best deal. From the second you walk in the door, you can feel the warm inviting environment. This location surpasses garden city (where we last got a vehicle which was a complete nightmare) and Merrick where we also went to test drive the vehicle I ended up buying from town and country, but when we went to Merrick the salesperson said the Vehicle’s car battery was dead and did not even offer to jump it. They lost a sale. The finance manager, Valerie, was also extremely helpful and concerned about my down payment and had my best interest in mind. I was truly impressed. I am so happy that town and country Jeep got by business because they were well deserving of it. My husband and I are now leasing two dodge vehicles and we intend to only return to this location because of their service and sales associates. A+++ job! Thank you!
Carolyn Greco Christ
Town and Country is a top notch dealership. Both Casey in sales and Jim in service are hands down the best to work with. Both are very respectful and listen carefully to what we need. They have been so helpful and knowledgeable sonwe came back and got another Jeep! Thank you!
Kent Viscovi
Great service at T&C Jeep. Thanks Eudi! 👍
Samantha Biganini
I had a absolutely wonderful experience with this dealer Mario was an absolute wonderful salesmanMade me feel comfortable and welcomed answered all my questions perfectly and he put me into my dream car I am extremely happy with the service!!!!
Amanda Keaveny
Kent made this process so easy and enjoyable! Thank you!!
Redline Ron
Amazing experience Definitely See Mark when you get there I hated dealers before I worked with him. Delivered the car worked out a good price went out of his way to get me into the vehicle. Make sure you got to Mark.
Danny Ramos
Just bought this for my wife, she loves it! Special thanks goes to our salesman Manny Paulino. The team at Town & Country are 5 stars, from sales to sales manager & financial manager they made the process work for us. Manny txt’d and called to keep the deal going and helped keep us as customers. I am glad I picked T&C Jeep. Busy sales floor shows that they know how to sell cars! TY guys. Dan
GLEN DAUMAN
I went to Town And Country 6/14/2020 to buy a Jeep, found the car I wanted and put a down pmt. on an agreed cost for lease. They told me I needed to wait until 06/22/2020 to be approved something to do with a Covid arrangement I made on other vehicles I have financed. I called back and he told me the price was going up $20 month because his floor planning date was in between our agreed delivery date 6/23/20 and hi floor planning audit. I was upset but agreed reluctantly, after all it was the car my 20 year old daughter wanted. They gave me some story about no cars available because of closed manufactures. I went to Security Dodge and made the same deal I had with Town & Country but they took my old car and saved me $3500 in over mileage and minor damage on old vehicle (Town and country was not ). I called Town & Country to get my deposit back three times no call back, no deposit returned I had to call Amex to put in a dispute. Mike the manager no skills, no personality, No call back ever. One of the worst buying experiences in my 40 cars and trucks I have bought in my life. 7/1/2020 i put in dispute for refund disgusting customer service.
Tammy
Knowledgeable and friendly staff. I didn’t feel pressured into buying anything. Love my 2014 Jeep Grand Cherokee. I’m so glad they showed it to me. Lance Brown excellent salesperson!!
Katie King
I recently purchased a jeep grand Cherokee at the used inventory lot with the help from Lance. Lance was very helpful and made it very easy to buy my first car. I felt no-pressure and didn’t feel rushed. Lance and the dealership made the process easy for me with quick and clear communication. Lance was a professional and polite salesperson and was attentive to my needs.
Tinamarie Melillo
I completely understand sales people lie to sell cars but this dealership is the worst!!!! I would never recommend them to anyone even in a Pandemic they are crooks!!!
Toni Maria Desanto
Great job!!! Town and Country finally we have a salesman John P that we can trust from start to finish he understood my needs and budget. I will send all my friends and family there. Great job John Pepitone Keep up the good work. My son loves his new Compass.
Ron Widelec
“I was towed there after my car broke down. Twice they “”fixed”” it and it broke down within a few days again. Now they ste finally attempting a real fix by replacing the whole transmission but it is taking them over a week and I am only getting updates on the delays because I keep calling them.”
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