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Kernersville Chrysler Dodge Jeep Ram, NC

Overall Rating 4.5 out of 5
58 Reviews   Write a Review
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950 NC-66, Kernersville, NC 27284, United States
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New & Used Dodge Chrysler Jeep RAM Dealer in Kernersville, NC

Search Kernersville Chrysler Dodge Jeep Ram's online dealership and browse our comprehensive selection of new cars, trucks and SUVs. Buy a new or used car at Kernersville Chrysler Dodge Jeep Ram.

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All reviews:

Jerry Booth
I purchased a 2021 Jeep Wrangler Sahara and everything went very well, Daniel Padron handled everything through emails and phone calls. I never actually went to the dealership. He had it delivered directly to me and it’s a super nice Jeep. I will contact Daniel for future purchases.. Great Job..
Did a whole lot of research on the challenger that was getting purchased along with a trade in. Was greeting quickly by Charlie and he was awesome! They couldn’t work out what myself and multiple other people thought to be a reasonable trade in price. They kept saying the motor work makes it really hard to sell. Offered 3 grand under payoff which we ended up agreeing on sadly. Came up to look an anniversary edition challenger. Figured a special edition would be sitting underneath the breezeway along with the hellcats but It was left out in the elements and had snow and a reasonable layer of ice on it. Once the deal was agreed on, everything went smoothly just took a little time bouncing back and forth getting information. Left with everything pretty much handled and a full tank of gas and was quickly cleaned off. Left the dealership and was scrolling the menus and found that at one point in a test drive the car went 100+ when it was still in a break in period which is a little upsetting but not awful as it will get driven when the time comes. Car quality:5 Car quantity:4 (limited by the area) Car care:3 Sales customer service:5 Trade ins:4 (odd situation with modded motor) The car wash:2 (streaks of water and mud all over glass and body.) Lobby:3 (not a 5 because not a lot of room or privacy just a bunch of cubicle walls.) Honesty:5 (was told upfront where profit comes from and what will happen with my trade in) Overall would be more like a 3.5 to a 4 from the snow on the car, the car wash, and the disappointing trade in value. Everything else was within reason or better.
Julie Williams
Car purchase experience pleasant and smooth, nothing but compliments for the staff who assisted me; from initial conversations with Erick, to transaction with Dan, and document signing with Paige. I love my car (2017 Subaru) which was in perfect condition. Excellent costumer service and follow up. Very pleased customer!
Jivyyy _
Lee Smith was an amazing help to me today. Very proficient and helpful. The process was smooth. I’ve been to a million dealerships and the process has never been so easy going until now. Thank you, highly recommend
aubrey thomas
Carmen was very professional in assisting me in purchasing a used vehicle from Kernersville Dodge. She understood that I didn’t have time for multiple phone calls so we completed the deal via computer and text messages. When I arrived at the dealership, I was met by Nikko, a very polite and professional sales associate. My wife and I could not ask for better service.
Laurie Smith
Kaylin was super helpful. This is our second purchase from Kernersville Dodge. Everything was simple and smooth. Thanks for all your help making our purchase of our new 2021 Dodge Ram 4500
Ben Bennett
Cheyenne was great! All contact was through text, email, and a few phone calls, and was always available to answer my questions. Having my 2016 Silverado delivered and can’t wait! Thanks so much for all your help, would recommend anyone looking for good people to deal with to go check them out!
Richard Reinink
I was very impressed with the dealership! I first spoke on the phone to Annabelle who was very knowledgeable and easy to work with. I purchased this used vehicle from out of state so I had to fly in, they were willing to pick me up from the airport and when I got to the dealership Bobby took over and took me out to the vehicle and we did a thorough walk through and then I test drove it before we ever talked about payment, Bobby is the man in charge around there so it seems, he was juggling multiple customers, other employees were coming to him with questions but I never felt neglected or put on the back burner. While I was sitting waiting for the finance officer other sales guys were walking past and every one engaged me, some I even had conversations with witch was nice! My new (new to me) truck was detailed and ready to go and I’d say I was in and out test drive included in just over an hour…. First class operation!!!
Aranza Gallegos
Had an amazing experience with our sales representative Daniel V! Definitely would rate more than 5 stars if allowed to. Daniel was super accommodating and made sure we got the best truck for our needs. Helped us get a great deal on it too! I would definitely recommend this dealer and ask for Daniel V he’ll give you the best suggestions for your pocket and needs! Will definitely look to make more deals with him and this location!!!
Michael Rizer
Brandon was my salesman and he was able to help guide me through the process of custom ordering my 2021 Ram 2500. I told Brandon what I was wanting to do with the truck and he was able to recommend features and options that would best fit me. Annabelle did a great job keeping me informed of the build process.
Travis Tindall
Most Pleasant Car buying experience I’ve ever had. Purchased a 2014 Nissan Rogue For a fantastic Price. The service From Salesman Nico was excellent as he helped me navigate different options within my price range. Jack was also a help on the day I picked up my Vehicle, I had to wait a little extra time However they PUT NEW TIRES on my ride! I certainly appreciate the service here and would highly recommend Dodge31 to Anyone looking for a great deal and great service!
Jill Daniel
As we drove into the parking lot all the salesmen were standing together neat to the building. Out of al the salesman standing there I only saw two employees wearing masks. The rest either didn’t have on a mask at all or had them under their chin. As the salesman showed us the vehicle He said someone else had test driven it earlier. I asked if the vehicle had been wiped down since the last person test drove it he said it’s been hrs since the other person drove it and walked away. So according to this person vehicles at this dealership are not being wiped down after being shown or test driven. The vehicle wasn’t clean on the outside nor was it clean on the inside. You would think they would take more pride in their inventory. With COVID ramped you would think the management would require their employees to follow safety guidelines. Will never buy from this dealership.
Kevin Langley
Our salesman Thomas was amazing. Was knowledgeable and very no pressure. Our bank took a while to get things worked out and he stayed with us the whole time without complaint. The finance manager I believe Dave was his name was great also very fast process to get us out the door. First time buying a brand new vehicle and was very pleased with the whole process. Highly recommend this dealer especially if you are looking for a heavy duty truck. The most selection in stock on the east coast.
F. G.
Kernersville Dodge has a great team. Very professional and helpful. Nico my sales rep is a superstar and worked very hard to make sure I had the truck I needed at a great price. Would recommend this team to anyone. One of the smoothest car buying experiences I have ever had.
Jamilla Walker
I would give this 4 stars because of the # of people (both customers and employees walking around maskless in a pandemic). HOWEVER. The service I experienced from Carmen (our internet salesperson), Clint (our in-person salesperson), and Don (our financier) were fantastic. Clint made sure to keep the process moving, that I only had to interact with respectful people while there, and took my time constraints in mind. Don is my FAVORITE part of Kernersville Dodge. He remembered me from two years ago and is the friendliest, most professional guy around. And given the great lengths he goes to in keeping both himself and his customers safe – his office is probably the cleanest air in the Triad!
Seymour Samuels
It was a pleasant experience working with Daniel Valdes. He got me into the car I wanted for a good price. Great salesman and a awesome person.
I was extremely impressed by this dealership. If you go, I highly suggest asking for Bobby Quintero. He was more then we could have asked for in a salesman. He was a HUGE help throughout the process, which ended up being much simpler than I thought. I’ve been to many car lots in my life, and never seen one ran like this one. If you are looking for a truck, then you absolutely need to go here! And ask for Bobby, he is awesome and knows everything there is to know about trucks. He was very helpful. Came in just looking but really needing a truck ASAP, and walked away with a much better deal that I thought was possible, great financing, and an easy process. HIGHLY RECOMMENDED!
Dustin Meredith
My experience was first class I first spoke with Jessica on the phone she was most helpful and had the truck I wanted contract ready to go with in minutes…. Dan the salesman was very helpful and everything went as smooth as buying a new vehicle can go…… I will buy from them again……
Crystal Cochran
Lee was the best salesman ever! He was very personable, friendly, welcoming and helpful. Highly recommend him if you are looking for a new car or truck🐰
Preston Avondet
My husband and I had the pleasure of working with J.R. Norman on the purchase of our new Jeep yesterday. He patiently and thoroughly answered all of our questions as we looked at a couple different vehicles, test drove one twice, and ultimately made the purchase decision. The finance Mgr was also pleasant and informative on extended warranty information. We never felt pressured or rushed, even though the dealership was swarming with other customers. And, the price was really good! Thanks guys!
Robert Blassmann
Got exactly what I wanted at at a fare market price. Great easy sales person. OUTSTANDING SERVICE!
Jake Schnakenburg
I was warned that if I purchased a vehicle from here, any promises made during the negotiations would take 6 months or more for them to make good on. I bought my truck in August 2020, it’s been 3 months. I was hoping for better. I still don’t have the replacement headrest they promised. I’ve followed up with the salesman 3 times, he’s promised to return my calls with an update each time and he has yet to make contact with me. I’m not trying to bash anyone, but I’m frustrated. I want to finish this deal and provide 5 stars for this dealership. Update 11/19/20 Last week they got a headrest in, but it was just the foam piece so they have to reorder again. Once again, I’ve tried contacting the salesman multiple times this week with no response. Update 12/1/20 Finally got my headrest! The salesman I was working with is no longer at the dealership from what I was told. Communication was rough at times for sure. I’m updating to only 4 stars because of how long it took to get this taken care of. Overall, everyone I talked to was nice and respectful and wanted to help. The ball was dropped too many times for a 5 star rating.
Jeannie Soyars
Very good customer experience working with Lauren Albright and Jim Coker in the purchase of my used SUV. Both very personable and customer focused. Jim was a laid back salesman straight and to the point made the whole process flow seamlessly was not pushy at all like some sales folks have tendency to do. Lauren was great in following up and keeping in touch to make sure we were satisfied.
Robert Stollger
Our purchase went smoothly, even though it was completely online. Amparo and Mary did a great job and got me all the info we needed. Car was delivered in exactly the condition it was described to be in. Would definitely work with them again.
Brian Killough
Great price and service! Carmen Razo helped me through the entire process online and with just a couple of calls. She even set up free delivery to my house. Delivery drivers were fantastic and called with ETA and were on time.
Karen Lilly
We were looking for a simple farm truck and found one on your website. When we arrived at your dealership we were greeted by Daniel Valdes. We normally dread the car purchase back and forth but Daniel was a refreshing change. He was knowledgeable, no pressure, and very professional. He made the process easy and stress free. Nice dealership to work with!
Awesome experience with my salesman Aaron. Bought a new 2020 widebody hellcat. When I was looking at the car no one offered to help. Aaron came right over even though I was looking bummy and treated me like a potential buyer. I rode with a friend there so they didnt know I already owned a hellcat. But I looked at the car Aaron let me start it and sit in it and get familiar with it. I told him I would think it over and gave him my word to touch base with him in a few days. A week later I bought it at a great price. Thanks Aaron.
Matthew Hall
Had a great experience when buying from Angela Adcock at Kernersville CDJR! Buying a vehicle is always a scary experience but even more so when buying out of state as well as buying site unseen. The people here nailed it! Brian was on time in picking me up from the airport, Doug and David were waiting on me to pull up like first class service! Angela kept me updated on my trucks progress and got everything squared away so I was able to spend more time with the truck rather than going over monotonous financing forms and paperwork. Highly recommend this dealer and these fine employees! Have already told several of my friends about you all and they are very interested in buying from you guys!
Purchased a new Ram today from Lee Smith. He was everything anyone could want from a salesman and more. Personable, respectful, knowledgeable about the vehicle and the process. He has a genuine personality and allows you the space to look at the vehicles at your own pace. The buying process was simple. They offer the lowest price you front, the Lee worked to get the best offer for my trade without hesitation. In all fairness… Jimmy Eaton was my original point of contact. He was off the day I went to purchase, and placed me in contact with Lee. I do not feel you can go wrong with either gentleman. They both are standup, honest guys that just want you to be happy with your purchase.
Lisa Moore
Lee was such a very personable salesman. Our experience was top notch and we highly recommend 31 Dodge and Lee Smith! Thank you so much!
Adam Clark
Going on 3 months, and I still have not gotten my title or plates. We’ve called them numerous times, and no one seems to care or get the job done for us. I’m giving them one last chance and I’m getting my lawyer involved. I’m an out of state customers, I’d stay away from these people.
T Moose
Great service! I drive hour half one way to have my vehicles serviced here! Sales department is great as well. Ask for Thomas in sales, great kid, he’s not pushy and cares!
John Whitley
Thank you, Jazmin Hernandez, for your assistance in locating the Ram 3500 truck that I was seeking! Your prompt attention made my shopping experience a pleasure. Thomas was ready to show us the truck upon arrival and helped us get through the process with ease. An enjoyable experience at the dealership in both product and service!
brandon pass
Bought a used ram 1500 6 months ago within that 6 month period had to change the thermostat battery and the window unit which all understandable since it’s a used vehicle. What’s not understandable is not tightening a tire. When we was driving today the tire flew off the rotor with lug nuts and all . According to state trooper and mechanics the tire was never tight the wheel has been eating away at the screws since we purchased the vehicle and eventually tore the screws off the rotor thank god we wasn’t on the highway and my family is safe.
Jason TK
I drove up from Charlotte because they had a really nice used truck I wanted. I worked with Jeff, Jimmy, and Cheyenne to iron out all the details prior me driving up there. Jimmy even took detailed pics and videos of the entire vehicle and sent them to me. The financing was approved on my drive up, so it was a super quick turn around time once I got there. The truck was sitting there waiting for me. No surprises. Great people. Great car buying experience!
Kim Krivit
The phone service was amazing! I have never bought a vehicle from on line. I am so amazed and it was so much less time than in the sale store! We will for sure be buying all our future vehicles from kernersville dodge! And they delivered the vehicle amazing!! Rating 12/10!!
Jackie Apigo
We drove 4 1/2 hours to view some Ram 2020 2500 trucks! Cheyenne and Omar were great! They pulled all six trucks we found on their website up front and had them ready for us to test drive when we arrived. Omar waited patiently for 2 1/2 hours while we test drove each vehicle and deliberated on our choice. We finally decided on one and purchased it! We would gladly refer them to anyone looking for an excess of inventory to choose from! Great experience!
Camila Hernandez
My Husband and I had a wonderful experience with the sales guy Daniel Valdez. He answered all the questions and concerns we had about buying a new car. Unfortunately we are going to wait until next year to make our big purchase, but we definitely know where and who we are buying it from. Great sales guy, great dealership (:
That’s So Cay
This was the best decision of my life to stop by at this dealership. I came in with a jist of what car I wanted and Frankie helped me get into the right car with at the amount that I wanted. If you ever need a car definitely go here and they will get you in and out in just a few hours.
Jay Rowland
This dealership is HIGHLY recommended!! From the first conversation I had with the internet sales team (Carmen & Fran), to the awesome sales team that delivered the car (Nico & Jess). Thank you all for a smooth and painless car buying process!!!
tony diem
I have bought 2 brand new Rams from Mary at Kernersville. Both experiences were flawless, such easy car buying. Pricing is better than any of my local dealers, which make the 6 hour drive well worth saving thousands. The entire team at Kernersville are knowledgeable and helpful. I would recommend them to absolutely everyone.
Hannah Campbell
Wouldn’t buy from anywhere else!! If you’re looking to buy, ask for NICO! As a first time buyer, I had a great experience. Greeted and had the opportunity to explore the best car for me with ease and support throughout the process. Highly recommend, again ask for NICO!
kristina banner
I did a review last month when I first purchased my vehicle and gave a good rating. After having the vehicle a month, even though I have had no issues with my vehicle, I have had several conflicting things happen with employees and paperwork. I called to discuss things and they kept shuffling me around to different people, one of which hung up on me. This is the first time I purchased a car on my own and I can honestly say I regret purchasing it from this dealership. I gave it 2 stars because (at least at the moment) the vehicle has been really good.
Kaitlin Sine
My partner emailed Annabelle with a link to the car we were interested in buying. After spending an hour trying to get an OTD invoice (we were already prequalified last evening) we noticed that she had put the wrong car in it. Here is her response.
Kyle Wray
Came in to buy a truck and asked them if they would take $733 off the price they gave me. The guy i worked with said they will not budge on the price and that this dealership sells over 600 cars a year and they don’t need to sell this truck to me. I was impressed by how honest he was. You have got to have some stones to say something like that to a customer. To be completely honest about this. I really liked how nice he was and how up front he was. There was no games, no back and forth. It was straight up what the price was and that’s it. Everyone i worked with was really nice even thought they didn’t move on the price i still would come back here just because the guy was so honest and easy going. The only reason i gave it 4 stars instead of 5 was that they didn’t move a little on the price. I wound up getting the truck somewhere else for a good bit less. I will need to buy more trucks in the future and i will come here for sure. Thank you guys!
Kent Gugliuzza
I emailed Annabelle with a link to the car we were interested in buying. After spending an hour trying to get an OTD invoice (we were already prequalified last evening) we noticed that she had put the wrong car in it. Here is her response.
It was great working with Cheyenne and the complete Kernersville’s dodge Jeep Ram staff in purchasing my new 2500 pickup. They are very accommodating and the communications were great. They had more trucks then any dealer near me and gave me a great price.
Anna Daniel
We had the best experience with Nico the salesman that assisted us. He was very helpful and knowledgeable. Ask for Nico he will be able to help you!
Jason Hearn
Angela Adcock has taken care of me on many multiple truck trades and purchases over several years. She’s the best !
Eric Kline
Found a Jeep on their Website & called to confirm availability. Paul (internet sales) was very helpful in arranging everything via phone. Within an hour of confirming availability, Paul had everything ready to go for pick up. When I arrived, Lee approached me and got everything finalized and within an hour I was out! Thanks so much!
Alisha Nicole
Daniel Valdes helped us out and made the process very smooth. He’s super nice and had an awesome attitude the whole way through. Great and easy experience, wonderful vehicle choice.
Kimberly Crossman
Pleasant buying experience! Salesman Lee Smith was very Personable & knowledgeable! Made us feel very welcome and made the transaction very smooth! Don Trexler was very experienced and so welcoming! We appreciate everyone’s time and effort! ~ P. Becker. Erie, Pennsylvania
Joidan Williamson
Purchased my very first car ever from Clinton Bell. He was absolutely amazing and answered every question I had. I went in with the intentions of leaving with the perfect Jeep Wrangler, and he made sure that happened. He was very knowledgeable and gave me tons of advice on how to move forward with my Jeep. Thank you Clinton for allowing my first car purchase experience to be memorable and pain free!
Victor J
Found a vehicle on line called in for information. Spoke to Hayleigh about equipment on vehicle. Was able to negotiate over phone and emails. It was easy stress free negotiations. Flew in to airport they picked us up. All paper work and terms where exactly as I was told over phone. Was able to buy a 2021 Ram 2500 Laramie for less than 2020 models I found locally. Will be buying from them in the future. Thanks again Hayleigh!
Patrick Collins
My buddy and I made a trip from Tennessee Saturday little over 4 hours here to buy a pickup truck, we had a very good experience with our sells man Nico Rivera. He went above and beyond our expectations to make our time there as smooth as possible. He personally give my 2 year old daughter 2 New Matchbox cars while waiting from his own collection, supplied us with beverages and anything we needed while we waited. I highly recommend dealing with Nico. I greatly appreciate your kindness and expertise!
Logan Parsons
Frankie was great to deal with! Both my wife and I have bought a car from him in the last 3 months. Dealership had good inventory and good pricing. If you are looking for a new car or truck Frankie Peralta is your guy.
Contacted online as an out of state buyer, immediately was given real responses and information by Erick who actually read my inquiry rather than just hitting paste on the standard when can you come in reply and done. Within a few emails had a price worth making the 700+ mile trip and even more surprisingly a trade quote worth the risk. They held to their quotes with 0 issues whatsoever and I was on my way home in well under 2 hours. A+ experience from Erick, Mary and the finance room guy who’s name is escaping me.
Liz Rodriguez
I highly recommend KCDJR. Best pricing in the nation, service and amazing people. All things, I have NEVER received at any car dealership ever.
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