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Lebanon Ford, OH

Overall Rating 4.8 out of 5
120 Reviews   Write a Review
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Ford Dealer

770 Columbus Ave, Lebanon, OH 45036, United States
lebanonford.com
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 +15137210837

Company description

Lebanon Ford | Ford Dealer in Lebanon, Ohio

Visit Lebanon Ford, a full-service Ford dealership serving drivers from Lebanon, Middletown, Dayton, Mason and Franklin with sales, financing, service & parts.

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All reviews:

 

Faith Duley
Had a fantastic experience with Lebanon Ford when buying a new Mustang GT this weekend! Our salesperson, Brayden Mattimore, as well as Tim Flanagan in finance, were both excellent to work with. I couldn’t be happier with the level of service and communication we received throughout the entire process. Would highly recommend this dealership!
Paul Moore
The Lebanon Ford team was amazing! From the manager Niko to our salesman Aaron and the finance team with Tim. They treated us with the utmost respect and answered any questions we had. We have also had dealings with the service department. Jill has gone above and beyond to ensure our satisfaction. Compared to the last time I purchased a new vehicle from a competitor, the service is top notch from beginning to end and beyond. I will only buy from Lebanon Ford!
patrick feely
My salesman Kevin McClellan was very helpful. I had doubts that I could get what I wanted. He made sure I was satisfied and my expectations were exceeded. Excellent service!
Bruce Lavash
Outstanding experience in purchasing a new Mustang convertible. We were very pleased with salesman Jacob Harris — Jacob tailored his approach to my interest and questions (unlike many auto salespeople, who try to ‘sell’ instead of listening). We had set up a time to meet (which I recommend to do) and he was completely ready when I arrived — car was gassed up full and ready to try out. As we got into the buying process, an administrator (Jenny) identified a ‘extra’ special offer for us ($750 rebate because we already owned a FORD SUV). Buying and delivery process was pleasant and smooth. I’d also mention that the whole place has a positive, engaging, and fun atmosphere — staff members that were uninvolved in our buying process still made friendly comments and chatted with us which made the experience even more enjoyable.
Kyle Seeley
Experience was amazing! My salesperson that I worked with, Tom, was able to put me in my new 2021 Ford F-150 within 36 hours of him and I first speaking to one another over the phone. Tom was informative about the process and went to work for me as soon as we spoke. It was definitely worth the drive down to Lebanon Ford for the experience that Tom and the dealership provided me. I recommend anyone wanting to purchase a Ford product to contact Lebanon Ford and ask for Tom!
Troy Payne
*****************So I am UPDATING my review. ******************** Today Lebanon Ford and it’s Professional , Honest, Staff SAVED me $476.48 ! I got a quote for work from a tire store very close to my house and they were going to charge me $592 for what Lebanon Ford did for $115.52 . The exact same job only without inflated labor , inflated parts list just plain old honesty and work ethic to do the job quickly , cost effective and professionally! THANK YOU to ALL at Lebanon Ford !The only place to go for honest, direct personal service on a new , used or after the purchase maintenance. we have 5 vehicles through Mr. Tim Flanigan and we will always always be Lebanon Ford customers. Selection of vehicles is amazing and upgrades are limitless.
Trails of an RC
Thanks Lebanon Ford for the awesome buying experience once again! Kevin McClellan, my salesman, has provided me with 26 years of excellent sales service and friendship at Lebanon Ford and I just can’t say enough great things about him! My vehicles have always been purchased at Lebanon Ford over the past 26 years as well as my wife’s and I don’t hesitate recommending friends and family. We have never had any issue in our 26 years of purchasing that was not promptly resolved and we both are completely satisfied, repeat, returning customers. My wife and I look forward to our next future purchase! AWESOME EXPERIENCE DELIVERED BY PROFESSIONALS AND COURTEOUS STAFF! ⭐⭐⭐⭐⭐
Will Cox
This place is awesome. I bought a car they had in stock and in just a few days it had a blower on it and was ready for me to pick it up. My salesman was Jacob Harris and he made the whole process quick and painless. Very easy. Since I chose a car that was in stock I knew the options but Jacob made sure I had everything I wanted. All the paperwork (including the financing paperwork) was done online with electronic signatures and email/text message verification. In fact, the hardest part was waiting to pick it up after it was ready. I didn’t mention I live almost 500 miles away. In the excitement of my new car I left my sunglasses in the truck I traded in. As soon as I realized this I called Lebanon Performance Ford and the next day they were shipped to my house. I made the entire purchase online and over the phone and I couldn’t be happier. I love my new car. They are 100% recommended.
Ron Knopf
Great service! Always a pleasure to work with the service department. A very talented team excellent service. Can solve the tough problems quickly.
Demond Boykin
Had such a wonderful experience with Lebanon Ford! Travis L. and Dan B. were very responsive and helpful with all of my questions. This dealership also has the best deals around on Mustangs and Mach 1’s. I had to look over a thousand miles away (from California) for my vehicle to get the great price and service that I was looking for. Thank you Lebanon Ford!
Randy Fite
The scheduling experience was professional and stress free. Jesse Smith was my sales associate and was great to deal with and communicated well with me as buying the truck I was interested in isn’t like it used to be it’s in phases. Jesse and Frank the financial manager got me to my targeted price. Frank explained the extended warranty programs and they were good programs and made sense to purchase with the vehicle. Overall experience I would recommend buying a vehicle at this dealership. Customer service was top notch.
Dave Ciesko
Awesome dealership! Kirk Levy sold me an excellent used car and I am very happy. They are also one of the top places in the country to buy a Mustang. So if you need a car, especially a Mustang, stop thinking about it and shop at Lebanon Ford!
Bill Shefcik
Best car buying experience ever. Brant was great, very patient with us. We are very happy with our purchase.
Jonas Muliolis
I was glad that the car I finally located (you try to find your preferred car with a manual transmission these days!) ended up being with Lebanon Ford. In my many emails to them, they were courteous and professional. Bryan Pence worked with me on the price, and I drove all the way across Ohio to meet him and his folks. From the moment we came in the door until we left, keys in hand, we were treated just as one would like to be treated by any salesman – with respect and courtesy. Make sure you browse their selection of Roush Mustangs! Awesome!
Jen Hall
I had a wonderful experience at Lebanon Ford! Brant was amazing and helped me get a brand new ride! Everyone there was so helpful and nice. From start to finish it was a great experience! I am thrilled I chose them for my new car!! Excellent service and staff! Will definitely recommend them to anyone in the market for a new ride!
S Smith
Called ahead to see if I needed an appointment to discuss lease turn in options and look at new vehicle, especially with COVID. Dealership said no. Arrived to lot. Looked around outside for 20 minutes, no one ever came to see me. Went inside. Pretty much much same scenario except staff standing around. Spent additional 20 minutes inside waiting for help. I’m a returning customer, this would have been the 3rd vehicle bought here. Unfortunately, their customer service has declined and I will be taking my business elsewhere.
Tyler Norton
We live multiple states away, we knew the vehicle we wanted and talked to Tom. He was awesome, easy to deal with, everything was done over the phone, we scheduled a day for us to come and look at the vehicle and the paperwork was ready for us to sign. It took about a half hour once we got there and told him we wanted it to have all the paperwork signed and sent out the door with our new truck. I highly recommend Tom and appreciate how easy this process was!
Mike Prall
We enjoyed working with Tom Nickell. He was very transparent in regards to the used car we purchased. He provided all the information we needed to make an informed decision. Frank also did a good job with our financing. Overall a very god experience.
Brandall Benton
Kevin McClellan was a great guy to work with, I loved the stress free environment he created as my fiance and I were nervous about buying her first car. I didn’t feel pressured or haggled into buying something I really didn’t want. My fiance and I are 100% satisfied with our purchase and couldn’t be any happier thanks to Kevin.
Cass Stacey
Easy oil change. Far better service than I’ve received in the past. Employees were friendly and efficient. Waiting area is updated and comfortable. Quick service and they updated me on all that was done to my vehicle before they sent me on my way.
Ryane Scott
We love Lebanon Ford. We have been a customer since 2013. Everyone is great from sales to service. Aaron is always great to work with and very trustworthy. He helped me get exactly what I was looking for in my new vehicle. We drive 50 minutes from NKY to Lebanon because it is the best customer experience in town.
Nora Hamond
We have bought two vehicles from Lebanon Ford and both times we dealt with Tom Nickell. I cant suggest him enough. He will help you in an capacity he can!
Shane Brandenburg
Lebanon Ford has always been a great place to buy a vehicle. My family has bought 10 vehicle here in the past 20 years and they have always been great to deal with. I buy from Kevin McClellan (who has sold us those 10 vehicles) and there isn’t a better salesman around. I go to him and tell him what I want and he delivers on everything. Best dealership around!
Jocelyn Rogenski
Bought my 2020 Escape from here. We got an amazing deal and the whole process was transparent. Matthew was our salesperson. He was very friendly and professional and made the whole experience enjoyable. I would highly recommend buying from this dealership.
Jeff Longsworth
Had a stress free experience from start to finish while purchasing my used F150. Bryan Pence was very professional and did a fantastic job.
kayla kaiser
My experience at Lebanon Ford was nothing short of exceptional. This was my first car purchase and Brayden Mattimore made the process quick and easy. Thank you so much!
Amber Lewis
Ask for Kevin McClellan! This was the best new car experience I’ve ever had! I was very apprehensive going in because I had had a bad experience at another dealership. Kevin listened to my concerns and my desires for a new car. He treated me with kindness and respect and made sure I got the nicest vehicle for my price point. Everything was easy and efficient and respectful of my time and money. I will be coming back and will recommend him to everyone!
Nick Ventura
Made an appointment for an oil change. Easy drop off. Good communication, called me and let me know my rear breaks were in need of repair. I decided not to repair the breaks but they gave me a quote. Pick up was smooth and they answered the questions I had about my breaks. One recommendation would be to find a way to keep the door threshold clean, maybe a throw away cover? I have light colored interior and the workers boots leave marks on the driver door threshold moulding and often the door that are difficult to clean. Overall good experience here. I take my Ford car and truck to them for most services.
Thomas Jay
love Lebanon ford. been dealing with them for years and they always treat me well. Purchased my first car yesterday with the help of Aaron Funkhouser doing everything to get me the price i needed, great dude made me feel real comfortable. Then also thanks to Frank Kudlac for going threw the finance dealings and paper work, made it go very smooth and quick really friendly guys. I will always suggest anyone to go to lebanon ford for any vehicle needs!
Clay Roush
Had a great buying experience on a 2021 F-150 Lariat Powerboost. Got more savings here than any dealer within a 300 mile radius of Columbus. They got me $1,000 more for my trade in than any other quotes I got. Jacob Harris was my salesperson. He was timely and professional! Highly recommend
Richard Martin
Freeda Floyd gave outstanding service with our purchase of a new Ford Fusion. She didn’t leave any stones unturned or questions unanswered. Tim Flanagan was equally helpful in the completion of the process. I would highly recommend visiting Lebanon Ford if you are looking to purchase a new car.
Lisa Helphenstine
Jill is awesome, she communicated with me every step of the way. My vehicle was in and out within 2 days! Thanks Jill!!
Thomas Portaleos Jr
As always Jesse Smith was a pleasure to work with. He is easy to work with, knowledgeable and makes looking for a new car enjoyable. This is the second vehicle we have bought from Lebanon Ford in as many years with Jesse as our salesman. Will continue to buy from you and refer our friends and family. Highly recommended.
Stephen Moore
“Treated so well by Bryan Hoying at Lebanon Ford, 6 years ago, I was compelled to return for my next purchase. I was not disappointed. He and Brant Benson were patient and professional as we, together, found the right truck, F150, for my needs. I will continue to shop Lebanon Ford first should a new or used vehicle (in this case) be in my future. Great team and a “”hat tip”” to office and finance staff as well!”
Roger Davis
Excellent experience…hassle free and stress free…Matt McLaughlin was my salesperson and he went above and beyond to get me the vehicle that I wanted. He kept in touch with me and updated me on the status of my purchase from sales order to delivery. Frank in Finance and Logan in New Vehicle Orientation were also very helpful. Great dealership…worth the 2 hour drive from Lexington, Ky.
Tom Pendergrass
The service I received was exceptional. The car parts had to be ordered and took a couple of days to come in. Jill explained the situation, provided a loaner car, and kept me informed of the progress. I highly recommend Lebanon Ford.
jonathan sandlin
Aaron Funkhouser is the man!! He’s the best salesman I’ve ever dealt with. He answered any questions I had and gave me any information that was available. Highly recommend him for any car sales! He will be sure to get you taken care of.
Madison Gazda
Tom Nickell at Lebanon Ford was a huge help when purchasing my Ram 1500. He was friendly, answered all my questions, and really made me feel comfortable about my purchase. He made the process quick and stress free even on a day when they seemed very busy at the dealership. I would definitely work with him again in the future.
Daniel Ingram
A huge thanks to Bryan Pence at Lebanon Ford or his help coordinating getting me into the exact right truck for me at a monthly payment I didn’t think we could make happen. I knew my budget was small and I was on the rental car clock, but Bryan and the staff here honestly made it seamless. THere was no pressure, no pushing, just genuine attitudes to help out! Thank you for all you guys do!
Lia Davis
All of the staff was friendly and knowledgeable. Bryan Pence worked diligently to get me into the vehicle that I wanted. I didn’t feel pressured at all! It was definitely a 5 star experience for me! I would recommend you visit Lebanon Ford if you are in the market for a new vehicle!!
Skylar Toups
Freda is super helpful as is the rest of the Lebanon Ford staff. We are pretty particular about our vehicles and Freda was up for the challenge we looked at Edge’s, Explorer’s and Expeditions in various trim levels before landing on a Platinum Explorer and she was quick to find the cars, get us the numbers and have the support staff clean and gas up the vehicles we wanted to test drive. We are always pleased with the way Lebanon Ford treats their customers we’ll be return customers for life.
Lisa Mangus
I shopped for cars at several different dealerships. I decided to purchase a Ford Escape from Lebanon Ford. I worked with a salesman – Bryan Pence who was very professional and honest. I trusted his answers to my questions. If he had to research the answer, he always got back to me. I never felt pushed into buying the car. Lebanon Ford prices are truly unbeatable.
Brandon Allen
I have not been to Lebanon Ford since it was known as Charlie Watson Ford when my parents bought from them back in the day so that tells you how long it has been. Went there to have a few questions answered to better prepare my future purchase. Brayden was happy to answer all my questions dealing with a customer order and even offered a test drive for the Ranger trim level and package I am looking at purchasing. I will most certainly be working with this dealership when my lease is up on my car. Can’t wait to come home to a Ford again.
Dave Goldberg
Working with Aaron Funkhouser was the most pain free car buying experience ever! Aaron and the team at Lebanon Ford made buying my first Ford a truly pleasurable experience. I recommend you go see Aaron and the team at Lebanon Ford if you are in the market for a new vehicle, you will be glad you did!
Ryan Lustig
I had a great experience at Lebanon Ford! Based on other car buying experiences, I wasn’t looking forward to the process, but Kirk Levy and his team did a great job and were very helpful and informative during the process. I would highly recommend Lebanon Ford and will be telling others to visit Kirk and the team…
Melinda Owens
Thanks for the excellent SERVICE AND AWESOME HELP in purchasing a new car! Unfortunately I wrecked it a day and a half after getting the car! But with the help of Lebanon Ford They go me into a body shop and car until taken car of. I cannot express the thanks and gratitude that I owe you for going above and beyond !! I recommend purchasing a car from here!! They treat you like family and show they care!! And I love my new car!!
Zachary Callender
Lebanon Ford has a great team! Freeda worked hard to find my perfect Explorer, and Tim in Finance was efficient and friendly. Very happy with my purchase.
Ryan Eads
Shop at Lebanon Ford! Brant (sales) and Greg (Sales Manager) went above and beyond to get us the right vehicle at the right price! If you want to be treated like family only shop at Lebanon Ford and Brant/Greg will take great care of you! Thanks again Lebanon Ford for making this purchase smooth and easy!! Ryan Eads
mafio1110
Great service they were all very helpful and made the process simple and easy! Jacob stayed in contact with me through the months I waited for spring weather to purchase my car and they were all great
Erica Chudy
As a customer at Lebanon Ford I was 100% pleased. My family and I were confident about our decision to purchase new vehicle as Lebonon Ford gave me satisfactory customer care.. I look forward to getting my next car there!
paul adams
John and the Lebannon Ford team always take great care of my F150 and me. They are so easy to work with and provide great communication!!
Lauren Ewing
Had such great service I cannot even begin to explain how impressed I was! Michael D. went above and beyond to make this this best experience possible. The service was quick, such a clean and well kept facility, and such friendly staff! Will absolutely be back for all future servicing needs!
Jerry Johnson Jr
Just bought a 2020 Roush Ranger. It was a no hassle/smooth experience. Bryan Pence my salesman is Awesome!
Patrick Lynch
Best purchase experience I’ve had. I’ve bought from 3 other Ford dealers in the area before and my experience at Lebanon Ford was miles above the rest. Jason Holder provided excellent service in helping me locate the vehicle I wanted, working with me on my financing and having everything ready to go on time. My time was valued and I didn’t feel like another customer to just get out the door. 10/10 would buy here again.
Brianne Adcock
Aaron was AMAZING to work with when purchasing my new upgrade! He went above and beyond when helping me search and locate my new ride. My husband and I would gladly drive 3-3.5 hours again for great service and excellent vehicles from not only Aaron, but Lebanon Ford!
Emily Philips
I am new to the greater area and when my truck had issues, a friend recommended I take it to Lebanon Ford. From start to finish it was so easy! Everyone was so friendly, communication was clear and timely! Happy to go back there again!
Anna Carr
Brant was awesome! He showed us excellent customer service. He was able to help us find our dream car. Thank you so much Brant!
HEATHER ADAMS
I have been buying trucks from Lebanon Ford for many years, in particular from Kevin McClellan. He has always made the buying experience easy without feeling like I’m being pressured or overcharged. Always has my best interest in mind. Highly recommend
Jennifer Dimitriou
I had amazing service at the Lebanon Ford Service Department, especially from Michael. He took care of my car and provided 5 star service at every step! It was a very comfortable and clean environment for guests to wait while their auto is being serviced. Everyone was very friendly.
Sharon Bunting
I had a wonderful experience at Lebanon Ford, my salesperson Freeda Floyd was awesome, very friendly and likable. I was treated great and love my new vehicle.
Scott Holubetz
The service department is very friendly and quite busy. They get the job done and are proactive with regard to anticipating the needs of the customer. They could improve on communicating with the customer on what they are doing and where things are in the process. For example, my warranty job was finished before I even knew it was approved. All in all, great job and I will be back if my Ecosport needs more work done.
Jessy Smith
Just bought a 05 Tahoe, Jesse Smith was my salesman. Very nice and professional crew. Purchase went smoothly. They answered all of my questions I had easily. Would highly recommend. 👍
Bill Granger
The F-150 was having serious issues with the drive train – front end. It did take several days for the problem to be diagnosed but a full and complete repair under warranty completed. I was given communications every day about the status and what if any comments or concerns I had related to the repairs.
Aaron Wells
Jill was amazing to deal with during the replacement of my engine, turbos and everything else. She helped me collect information I needed along with kept me up to date with conversations that she was having with the other party. I was able to get everything coordinated with Jill and was able to make the best out of the situation that I was in. My truck is running great thus far with no issues to report. I am very please with not only the service but also the professionalism and quick responses that I received while dealing with Lebanon Ford.
Bigglovin H
It was fast and easy. I was in and out within the hour super friendly customer service everyone willing to help out.
James Combs
Aaron Funkhouser really made our experience run smoothly from start to finish… We appreciate his help during our F-150 purchase. James and Phyllis Combs
Jill Haenning
Easy to schedule an appointment. Fast and friendly service. Answered all my questions. Very pleased.
Aaron Saunders
I had a great experience at this dealership. Jesse Smith was very helpful and knowledgeable. We went through all the options that I wanted for my vehicle and what my goals were. We found a perfect fit with a 2020 Ford Escape Hybrid. My family loves the car and we have already got awesome reviews from friends and family. I will definitely be doing business with Jesse again in the future. Only thing is that I now have 5 Chevy vehicles in my driveway and 1 Ford. Jesse has has a lot of work to do to get us as a family totally switched from Chevy. LOL
Elizabeth Lafferty
Travis Lafferty was my salesman. He was very professional and personable. Polite and courteous Very knowledgeable on all Fords. Would definitely recommend anyone looking for a new Ford to go to Lebanon Ford and ask for Travis Lafferty.
Wallies World
Service was outstanding and I will be back when needed. Jill, the rep I worked with was top notch. Friendly, very responsive, efficient. She made me feel like she really cared. Great job team!
Neil Schmitz
Very good customer service. They were friendly, fast and had me out in a reasonable time.
Joe Nextlifter
I took my truck in for recall work on the rearview camera. The folks at Lebanon Ford, were great. Scheduling was easy and I had a loaner waiting for me.
Jessica Reddick
Had a great experience with Kevin on our new Expedition. He was extremely knowledge, friendly and helpful. My husband and I will definitely be back to Kevin for our next vehicle.
Joseph Zompero
Purchasing a vehicle from Lebanon Ford was a very pleasant experience with absolutely no pressure to make a sale and a sincere effort to meet my needs. My sales agent, Matt McLaughlin, was extremely helpful and professional throughout the entire process and did everything to assure our satisfaction.
Gerald Adams
Lebanon Ford I would like to personally salute… diesel truck service Jeremy Armstrong for his unbelievable work ethic in getting my F250 Super Duty diesel repaired and back to me .He went above and beyond from tow in to drive out. From parts ordered to working with my insurance company. He kept me in the loop from start to finish, stayed 2 hours past close on a friday night to make sure it all happened. As a 25 year retired U.S.Army veteran *I am impressed * Thanks for all you do Jeremy. Gerald Adams
Jay
Excellent new truck buying experience! Bought a new F-150 from Brant & had them do some work to it before delivery, very easy to deal with and kept me updated throughout the process. Everything was done online & the day I picked it up I wasn’t @ the dealership more then 15 minutes. Which was nice because I had a 4 hour drive there & back. I love the truck it is a freaking rocket!
Albie Pierce
Great place. Great people . And a big shoutout to Bryan Hoying. He was awesome. Got me into a brand new vehicle where I was looking at used vehicles and kept my payment within my budget
Craig Riesen
We just bought a 2020 F150 from Matt McLaughlin. Great experience for the wife and I. Easy purchase and we got a great deal….best in 300 miles. Thanks to Matt!!!
Eric Morris
Outstanding service all around from Lebanon Ford! Jill was easy to communicate with and did a fantastic job in keeping me informed throughout the process. Service was very thorough and completed quickly.
daniel Kauffung
Just bought my first new F150 ever and love it. I have never been treated so well. Got a fair price for my trade and was treated good from start to finish by the sales staff. Even the final steps with the finance guy was awesome. No high pressure, just an explanation of what add-ons were available. And, kudos to my sales associate, Kirk for going above and beyond after the sale. All of the tech team was tied up so he took the time to hook me up with the Ford app and went over all the digital and tech applications on my new truck. I have never been treated better by a sales rep than with Kirk.
Jim Balcom
Service coordinator John Nowicki did an excellent job going over the work. Everything went great. Excellent experience.
Evan Reeder
Kevin McClellan was extremely helpful in helping me purchase my first new car. He took the time to answer all my questions and ensure I was truly satisfied with everything. I feel confident recommending him and Lebanon Ford to my friends and family. I’m thankful for all the help they gave and will definitely be back for future purchases.
B Walker
I’ve purchased just about every vehicle I have owned from Lebanon Ford and have never had a bad experience. My history with this dealership goes back over 10 years and every time I’ve used the same sales person, Kevin McClellan. Kevin gets to know you and your family and takes a no games approach to getting you in the vehicle you need. I believe in keeping my business with those companies that earn it and Kevin has without a doubt earned my business for a long time to come.
Austin Valentine
Had a oil leak problem in my GT-350. Lebanon Ford was quick to get it in and fixed in less than a day with swift outstanding service. Shout out to the performance department team as well for knowing how to go about the problem!
Tyler South
Great experience purchasing my 2020 PP GT with Stage 2 Roush and BMR springs. Milton was awesome to work with and made it easy. Definitely would buy another one from Lebanon.
Leonard Williams
I recently had my Mercury Mariner in for engine service and had very good service. It was taken care of quickly and without any problems.
Andy Loe
Great people to work with. Thanks for making our purchase painlessly. Special thx out to Kevin…
dale sawyer
Easiest car buying experience ever. I would especially recommend Brant Benson to anyone looking for am honest and low pressure guy who’s great to work with.
Mike Lewis
Great customer service. Service was on time and returned my vehicle washed. Great dealership with sales and service. I recommend Lebanon Ford.
Matt S
Had to go back 3 times for multiple Check Engine lights for Fuel Pump Module, due to the technician that added a trailer hitch to my Escape partially cut the line. They couldn’t figure out the problem until 3 trips. I had to take 3 half days of vacation from work for them to fix their mess up. Never once received an apology, let alone compensation.
Jamie Blevins
We bought a car yesterday and was very happy with our salesman Aaron Funkhouser! He was helpful, asked questions to find out what we were really looking for. No high pressure sales at all…only concern about making us happy! Shout out also to Tim Flanagan for his help in getting us financed! We will definitely recommend Lebanon Ford to friends and family! Thank you!
Pat Hawk
Lebanon Ford Service has gotten even better since their remodeling. Everything was done in a very timely manner. Thank you for all your nice and polite employees. Happy Holidays
Greg Fiessinger
Awesome service! Michael, John, Jill and Jeremy are always accommodating and friendly. Won’t go anywhere else for my service needs.
sandy caudill
Done a excellent job on tire replacement. thanks again
Sharlyn Rumambi
I got my very first car from Lebanon Ford yesterday and I couldn’t be happier! Huge thank you to Jason Holder who helped make this process so easy and painless. The staff are super nice and welcoming here too. 10/10!
Zachary Lawson
Brant Benson was our sales person he was great and down everything he could to help us out
Dawn Biggs
Great deal and great car! Tom Nickell was great to work with and made sure we drove the SUV’s we wanted to find the right fit.
William Mink
Thanks again to Lebanon Ford “Making it happen”! Always a pleasure doing business with them. Tom Nickell has helped our family three times now, and I have recommended him to friends and family. I always know I can trust him and the team to get me in the seat of the right vehicle at the right price. Do yourself a favor and visit them
Paul Payne
Lebanon Ford and salesman, Kevin McClellan showed me great patience with my recent truck purchase. Kevin was very professionally, honest and very friendly throughout my experience. I would strongly recommend Lebanon Ford in the future
tonya m.
Went in to purchase a vehicle. Aaron Funkhouser was our sales guy. Very unprofessional. I opted to not take the deal and sell my car outright myself. He got upset and wadded the offer paperwork up with an attitude. I got up and walked out. He followed me out the building and got in my face and we had words. I went back inside to speak to a manager, and of course I’m a little upset at this point and of course the manager stands behind his salesman cause I did use profanity and the salesman still got up in my face using profanity back. But I’m to blame. Very unprofessional business and employees. Salesperson should be able to walk away and not get up into a customers face. Definitely do not recommend this place and definitely not a place to take children. I’m glad I did not have my child with me during this. Don’t worry Lebanon Ford I definitely won’t be back!
Harlie Keith
I had a great experience at Lebanon Ford, they helped me purchase my first car with ease and everyone was very helpful. Very satisfied with the process, Jesse Smith, and everyone else that helped me!
cheryl laswell
Was very pleased with the service I received today at Lebanon Ford….they were very thorough…very pleasant employees..got my car in and out in a quick manner…I would recommend Lebanon Ford to have your car serviced..
Brandon Urton
Lebanon Ford made my experience timely and smooth from being to end. They have friendly experienced staff that made sure I was happy with my purchase!
Missy Ford
I have and will continue to only buy cars from Lebanon Ford. Brant was great to work with! Beyond five star treatment. Highly recommend.
M Boes
Took my RV there for problem with traction control system (Ford chassis). They were able to diagnose the problem after another Ford dealer couldn’t. Their new, extra large service bay can accommodate many RV’s.
ashley lemaster
I am always treated so well by the staff at Lebanon Ford! Jill and Amber take great care of me and my family…making sure we have an adequate rental and timely updates on our service!! Much appreciated!!!
Bruce Carden
Rick Supe does a great job for you. I try to buy all my new vehicles from him. Makes the process really easy for me. I drive a little out of my way and pass a few dealers to do business with Rick and the Lebanon Ford team.
Ian Foley
We flew from NC to work with these guys, so that should tell you what you need to know. But if that’s not enough, Freeda was super responsive and patient with all of our questions. Where our local dealership failed, these guys picked up the slack and then some!!!
carrie weismantel
Great service. Our sales person, Jesse, had a no pressure approach yet met all our needs. I will come back to Lebanon Ford and recommend your dealership to others!
Jud A
I had my tires replaced today. The experience was great. John N was very professional and courteous. He also found found additional discounts reducing the quoted price by about 15%. I will definitely go back.
Jerry Baker
I just put OK cause it all look good outside I never went in
Ray Shrock
Jacob Harris and Milton Hughes highly recommend to deal with. Helpful and cooperative.
Adon Von Ilesere
Brayden Mattimore was a great person to work with. We got a good deal and everyone at Lebanon Ford did a great job to accommodate our needs.
Sharon Gilpin
I buy all my cars at Lebanon Ford. From Kyle to Matt and all the other great employees there the customer service is top notch. I highly recommend Lebanon Ford for your new and used car purchases.
Ziz
Fantastic service, great prices, and we were in and out within an hour even with the dealership being super busy. Everyone was very kind and helpful and I am very grateful that they took such care in helping us get the best deal possible with minimal fuss!
Ed
I just purchased a new F-450 from Lebanon Ford and the sales person (Kirk Levy) made it easy. The entire purchase process was extremely smooth – price negotiation, valuing my trade, applying incentives were all completed before I made the over 500 mile trip to the dealership. Once there everything was ready to go, the transaction completed, and I was on my way. I had a few questions which Kirk answered by pulling in others that had the needed expertise. Great overall experience!
Les Carter
Matt McGlaughlin really crushed it. When my wife picked out the car she wanted from the lot, she loved it but it wasn’t a hybrid. Matt scoured the surrounding states and found her a 2020 Escape Titanium Hybrid in her favorite color, the perfect anniversary present! Thanks Matt!!
Sierra King
I just bought a car from them. My salesperson was Bryan Pence. He was very willing to ask the appropriate person for changes and advocated for my wants and needs during the sales process!
thomas fry
I bought a Roush supercharged F150 in Febuary of 2019 from Milton. Great dealership and great mechanics. 17,000 miles later and the S supercharged 5.0 works flawlessly. Ill be back to buy a mustang in a few years.
Austin Phillips
My salesperson was Bryan Pence and he did a great job of getting me what I wanted. Process was quick and easy. Would recommend Lebanon Ford to anyone.
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