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Mike Castrucci Ford in Milford, OH

Overall Rating 4.7 out of 5
123 Reviews   Write a Review
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Ford Dealer

1020 OH-28, Milford, OH 45150, United States
mikecastrucciford.com
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 +15132751048

Company description

Ford Dealership | Milford, Ohio | Mike Castrucci Ford Milford Serving Cincinnati

Visit Mike Castrucci Ford Milford for a variety of new & used cars, parts, service, and financing. We are proud to be your local Ford dealer in Milford Ohio! Serving Cincinnati and nearby locations.

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All reviews:

 

Beth Douglas
Really impressed with Glenn, and how well he treated us. My son, buying his first car, had a newer more expensive model picked out, but Glenn helped steer him toward a better fit. Refreshingly honest. Find a way to expedite paperwork process, and I’d give it 5 stars. EDIT: My son had such a good experience, he sent his friend Michael and his wife…they left with a Ford Explorer yesterday!! (Tues)
Ann MacRae
The guys at Mike Castrucci Ford were great. We had been shopping for cars for a few days and feeling a bit exhausted by the pressure the sales people put on you to make an immediate decision. Barry was GREAT! He listened to what we were looking for – showed us out options and let us look around and choose the car(s) we were interested in test driving. If he had questions he was there to answer them but didn’t try to insert himself into the decision making process. It was a breath of fresh air to be honest. He was willing to work with us and find the car that hit all of our needs. Thanks Barry & the rest of the team for giving a person the room to breath and make a comfortable decision!!
Templar_ East
Just got my mustang back from the body shop and she is beautiful again, thanks y’all I know it was a simple bumper cover and grill but awesome work.
Doug Grubb
I bought a 2013 Chevy Equinox.. I dealt with John Clark and I was so impressed with the way we were treated John will be my go to guy… Thank You John for getting us in our vehicle we really appreciate it… All of the other guys in the used car building were also very talkative and polite.. Overall a GREAT experience
Michael Paul
My wife and I were looking for used Explorers and found some here we were interested in. We scheduled an appointment and went to look at them. Terry was our used salesman and did a great job, we already had a couple picked out to look at and he showed them to us. We did a test drive and got right to business on the one we wanted, we worked the deal and were in and out within a couple hours. It was a quick and easy buying experience and I would recommend them to anyone in the market for a used vehicle.
Peter Chabris
I can’t say enough how pleasant it was working with Castrucci Ford on the purchase of our company’s new cargo van. I clearly explained how I wanted to do business and it was done just that way. They moved quickly, were transparent, and made an effort to make the process as painless (dare I say I enjoyed it?!) as possible. Great value and great service.
joy essary
Wonderful staff! Professional, friendly, detail oriented and worked tirelessly to get us in the vehicle we wanted! We will definitely come back for future purchases.
rajtech1979
I got a 2020 Fusion SE. I had it shipped from the Alexandria dealership because I prioritized my preferred trim level over my preferred color. Jimmy Davis was amazing. He addressed our concerns over purchasing a car discontinued last year. Between the trim levels and colors I preferred, he presented several options. I test drove an Escape and a Fusion. The test driving experience was nice. Jimmy made sure to check if the Fusion in the Alexandria dealership was available for trade before letting me know that we were good to go. He texted us when the car was available for review and pickup. I would go back for future purchases.
Nick Colvin
Terrible Experience. After negotiating a price had to wait to pick up the vehicle because it needed a new battery from sitting for 9 months. Came back, it was really dirty and the floor mats were missing. The sales person then argued it didn’t come with them, but after having to show the sales person it was listed right on the window sticker they agreed to get them. They promised to have it detailed, but instead they made their sales staff clean the car. Which was okay at best. Wish I hadn’t shopped there.
Brandon Apgar
Brand new Ford Eco Sport for my wife. See Mr. Shane Nicely. Easiest, and best car buying experience ever. Went the extra mile, to take care of us.
Jason Jewett
Very professional staff. This was the easiest buying experience I have had from beginning to end. Bill Mason and Mr. Castrucci were a pleasure to work with. I didn’t get the typical run around you get at most dealerships. I am very satisfied and really enjoy my new Ranger Lariat
Robert Veite
They are awesome! Sales, service and parts department all exceed expectations. We bought a new F150 and Fusion there and we are always treated like family.
Nora Crafton
My buying experience was wonderful. Charlie Cochran was awesome! He got me a great deal. I have not so great credit and he got me in a 2020 Escape with an awesome rate. It has everything that I need and is a beautiful color. Thank you Mike Castrucci Ford! I will recommend this business and Charlie to everyone I know looking for a car.
scott stanley
Best Ford dealership we visited in Cincinnati, and we went to several. This was certainly not the closest Ford dealership to us, but they were the first to greet us nicely, listen to our needs, and work with us honestly. We had one little snag over a second set of keys, and salesman went out of his way to make sure the problem was fixed – and this was after the sale. We felt good purchasing from Castrucci Ford
Craig Miller
Service was professional as expected. Everyone is very courteous and helpful. Mike C’ Ford in Milford is among the best dealerships in Cincinnati. Their great customer care never ends with the sale of a vehicle, it keeps going on and on afterwards. I’m so glad I chose to deal with them!
Jen Meeker
I had an absolutely wonderful experience here. My sales man was so helpful and just an absolute joy to work with. I would recommend this dealership to anyone and everyone.
Don Padgett
If you need a used or new Vehicle. John Clark is the man to see. Goes out of his way to get you what you need. Family has purchased several from John over the years. He’s the best !
Satyen Patel
I bought my first brand new work ford transit for window genie. I worked with Ryan, he helped me every step and made the process much smoother with no pressure. I highly recommend. Thank you soo much!!
Sara Zimmer
Always great service! Took my car in for routine maintenance (oil change, tire rotation, etc) The staff is always very friendly and helpful.
mark soriano
I purchased a 2020 Ford Ranger XL from Mike Castrucci Ford and I have never purchased a new vehicle before. I am a automotive service professional for 40 years and so, I always thought buying a brand new car as a luxury that was not necessary for me personally. After dealing with salesman David Layer and the New Car sales team I must say they are THE BEST ! I received Professional, Respectful attention and got such a GREAT DEAL that I am not sure they made any money ! I will send any of my customers looking for a Ford to the Dealership ! They are a straight forward, no nonsense, first rate customer oriented business ! FYI to all those reading this, It has been two weeks since I drove off in my New Truck and I am still so delighted and satisfied with my purchase that I can’t even put into words the feeling ! BUY WITH CONFIDENCE !!
Josh Cutler
Service writers are professional. Should probably get someone with a better demeanor and customer service skills to assign loaners than Samantha. First time at this dealership with my F250 platinum that I am about to replace with a F450 Limited. Not sure that I will be back.
Cathy Littrell
Our experience could not have been better. The paperwork was ready when we arrived, as was the truck, and David was great about getting our phones set up with the My Ford app. Highly recommend!!
Sheila Brewer
Two times in the past 6 months we have taken vehicles in for The Works to ok changes. After paying for the full pkg we were informed that the techs could not rotate tires due to lug nuts “swelling”. techs told us it’s an issue they See a lot with Ford factory lug nuts and we could purchase new ones and have them rotated for an addl $140… Uh NO THANK YOU! Seems to me that I need to find a new place to have my services done
Stephanie Schaeffer
“Does the safety of your family matter? If your looking for genuine and honest opinion for a diagnosis with your car, Do Not Go Here. They will act like they wanna listen to your concern of what is wrong with your vehicle. The service lady Amanda was rude, didn’t listen to my concerns and honestly this isn’t the first time. Matt the manager didn’t even come speak to me when I told Amanda my frustrations and concerns with my car after they charged me a service fee with the reasoning that the transmission guy went to for a ride with my husband and when on that ride was told yea I feel the knocking you wanna drive it. Transmission guy said “”no””. So how are you supposed to feel. Even called our family friend of 20 years in the sales department that I bought my car off of. Still no call from him even after he said he would more then once. Just “”I understand your frustration”” after i initially contacted him of why i wouldn’t return and frustrations. Just call Joe Spaw he can help. Welp called, no answer and left a message. No call back. I hope this sparks an interest for someone to maybe actually call me.”
Sharon Hinners
We never have to wait to have the service completed. Everyone is friendly and professional. Great service department. Will be back to see you again.
Jessica Crowe
We have nothing but positive things to say about our experience at Mike Castrucci Ford. From the moment we arrived to the moment we left, we were well taken care of. Jimmy went above and beyond to ensure that we were buying a vehicle that fit our needs and budget. Jimmy was extremely helpful and knowledgeable. This was our first purchase with a Ford dealership and we are very pleased. I would not hesitate to return for future purchases.
Sandi Hill
Purchased my new car in September of 2019. The purchase process was quick and easy. In and out with new vehicle in about an hour. My sales person (Bill Mason) is awesome. Since then, I’ve had service on my car (oilchsne, tire rotation, etc.) and the service department is excellent, efficient and friendly. Will be buying all my cars from Mike Castrucci Ford in Milford from now on. Rating is 5 out of 5.
Stephen Macbeth
I came to Mike Castrucci Ford to buy a car for my 16 year old daughter and was immediately greeted by a young salesman named Logan. We were blown away by Logan’s level of professionalism and his ability to actually listen to what we needed. We never felt pressured and, even when Logan didn’t know the answer, he took the time to ask someone instead of just telling us what we wanted to hear. It was truly a top notch experience from beginning to end.
Madison McIllwain
Ryan really gave full effort to work with me and made sure I left with a truck! Very respectful and funny. If I could suggest any Ford dealership, this would be the one!!!
Dayla Edwards
My husband and I highly recommend purchasing a car from here! We recently bought a new Ford Explorer. The entire process was seamless. Every single person we worked with was excellent and thorough. Jimmy was phenomenal at going over the details of the car and teaching us how to utilize every feature (which is awesome because no one truly likes to read the manual)! Mike in finance was also great to work with and made it very painless. Everyone was very personable and extremely knowledgeable! We never felt rushed. Thank you all for the amazing customer service.
Sheila Stanfill
Best truck buying experience ever. Friendly staff, great service. 👍
Jeremiah Bennett
2 stars is probably giving them too much credit. Working with the crew on the used car lot was not a good experience. It’s just straight up arrogance. Don’t talk over your customers. Oh and certainly don’t wait to negotiate until I’m steps away from my car. After some time to think about it, we made the right decision not to buy from this crew. Let’s not lie to your customers either. “Oh as soon as this car leaves the lot, you’ll be spending at least $3000 more.” Sorry bro, the other dealership decided to sell the same car for $500 more. If you want me to buy a car from you, negotiate with me while I’m in the room. We were there 4 hours. You had your chance. Also for the salesmen working with us, quit smoking bud. It’s not an attractive look or smell. It’s not good for the lungs. I get they were trying to make a buck. But wow, that was painful.
Kenneth Chapman
“As per my usual experience with Mike Castrucci Ford, the process was smooth and enjoyable. I have purchased 19 Fords in my life for personal and business use, and I continue to come back. The Ford brand has always been reliable and reasonably priced. This is my 3rd direct purchase from Mike Castrucci Ford, and I will only continue to buy here in the future compared to other Ford dealerships in the SW Ohio area. Shane, Bobby and Mike were great. Unfortunately I missed Jim this time around, but his work family stepped right in and assumed his role giving him full credit for the deal. No hassles, no “”car salesman”” tactics, just straight, honest interactions without delay.”
Kate Bennett
Our salesman, Seth, was great! He helped us get the best price out the door which made us feel very comfortable with our purchase. Look forward to shopping here again in the future.
Pete Wilson
Ryan Egan is a fantastic salesman. Mike Castrucci Ford took great care of us when we needed a new vehicle. The process was quick, easy and painless. We will continue to purchase vehicles from Ryan at Mike Castrucci Ford.
Daniel Williams
“Have you ever heard the saying “”great things come to those who wait?”” Well in my case the time finally came after 2 weeks since this process started I was blown away of the outcome and excellent customer service received from Nick Castrucci. Came out his way to deliver my brand new 2020 Ford Escape during my busy schedule and communicated with me periodically to do his absolute best to get things done. For new first time buyers trust the process and go in with good faith to get what you want and the Castrucci team will go above and beyond to see that your leaving highly satisfied and happy with your choice and a positive experience.”
Bret France
I went in to get an oil change on my work truck and left buying a new F150. The staff is very courteous and my salesman Jimmy got me an unbelievable deal. Best experience buying a new truck I’ve ever had. I highly recommend Jimmy and Mike Castrucci Ford.
Rick Seissiger
The service I receive at Mike Castrucci Ford is always easy in & out, a nice experience, better than many other Auto Services I have used.
Justin Noppert
“I had been shopping for a new Chevrolet Traverse for a while and came across a vehicle that I liked on Mike Castrucci online. I called and spoke with a sales person (Mike Eimer) to request more information on the vehilce. I asked him to give me the final price that I would expect to pay before taxes and title, for I was in the position to purchase the vehicle for cash that evening. He quickly responded that the price after all discounts was $25,995. At my request, he confirmed that same amount in a text to me with the lot number of the vehicle. I drove 45 minutes to the dealership and received a very different price upon arrival. The new price was now $28,135, and he said he “”made a mistake.”” He proceeded to tell me that he had sold over 4000 cars for Castrucci over the past 25 years and was known for his honesty with clients. At that level of experience in car sales and after confirming the price to me in writing I find it very hard to believe that to be an honest mistake. I am thoroughly disgusted at the sales tactics used at this dealership and I will never return there nor recommend them to anyone.”
Mike Dyer
They were very efficient in getting approved. It was the fast I was in and out of a dealership without being pushed. Jimmy was a great salesman. I would definitely recommend to my family and friends.
Steven Paris
One of the service people hung up the phone on me when I complained about a service light looking like a engine was now on display in my rpm display. The person said they thought I had known that the light was on and had chosen to ignore the light? Who would do this? This light was on after I got an oil change! Wouldn’t you think someone would ask me about the engine symbol being on? I have been asked about light bulbs being out before? As it turned out the message appeared about the same time as I had arrived.
Crystal Souder
Nic was awesome got me into a SUV that same day was treated with the utmost respect
Daryl Bentley
Ben is always very friendly. I also like that Castrucci always checks my alignment. This is why I drive from Dayton to Milford to have my oil changed.
Allen Rickman
My experience with Logan York couldn’t have gone better. He was laid back, easy to talk to, and knew his stuff. Can’t wait to recommend all my friends and family to him. Only thing is I’m not sure why his name and picture aren’t listed on the dealer website, hopefully they add him soon!
Savanna Ficks
“The salesman Terri was rude and inconsiderate. The only saving grace this dealership has is a man named Glenn. I went to test drive and buy a car (cash in hand), while trying to get the car out of the lot Terri did damage to the front end. When I asked him if this damage would be fixed before sale, I got multiple answers: “”We are already losing money selling this car””, “”It is sold as-is””, and “”there is no damage””. This experience was the definition of sleezy. When I asked to speak to a boss I was told “”he won’t be here till tomorrow””. Ironic since he introduced me to him not 15 minutes later. A gentlemen who also said “”Nah. The mud just needs to come off. These cars are not made right, things don’t line up””. That’s interesting…. I have before and after pictures that suggest otherwise. The simple fact that they could not own up to their own mistake and acknowledge there was damage makes me VERY nervous about what they try to pass off as viable under the hood. Absolutely WORST experience EVER. I 1000% REFUSE to EVER deal with this dealership ever again. If I could give a ZERO I would! I would not recommend to anyone.”
Katlynn
They make things happen!! Highly recommend… I can’t thank Samantha enough for getting my car in last minute to get the value guard done before they start pretreating the roads again. She took care of everything and I’m very thankful. Call her and get your vehicle setup for the Value Guard
Stephen Summers
Our family had a wonderful experience with salesman Jimmy Davis while purchasing two brand new trucks for our family business. Would recommend him and the whole team to anyone that asks!
tara shepherd
I absolutely love my 2020 Ford Fusion Nic Castrucci was amazing. I have never owned a brand new car before he helped make that possible for me. Excellent service treated me like family whole time. I’ll never go nowhere else
Marshall Kendo
Had my truck serviced and they were great
ANDREW COHN
Had an awesome experience leasing a car from Logan York! He was able to answer all of my questions and get me a better deal than anyone else could. Highly recommend this dealership, and definitely ask for Logan.
Henry Wesseler
I had a great expericance buying and having the oil changed at Mike Castrucci Ford.
Jim Harris
Mike Castrucci Dealership is top notch. The salesman Nic Castrucci went over and beyond from the initial call to the completion of the sale. Clean, safe friendly environment during these trying COVID times. Highly recommend!
David Schuele
Great experiance with Mike castrucci Ford! Purchased a new truck online, waited for it to be built, and picked it up with zero issues. My salesman was Ryan Egan, and he was awsome. The pick-up was easy and quick, we simple drove to the dealership and within 15 minuets we were in with the finance guy signing the papers. Ryan showed us all the new features of the truck and way we went. Everyone was wearing there mask and stayed the 6 feet apart, but it was business as usual and very effecient. If your in the market for a new Ford, you should try Mike Castrucci and Ryan.
Bryan Cobb
Just bought a used 2015 Ford Fusion for my 16 year old son from Jesse at Mike Castrucci. Jesse was very patient with us, gave us the space to look around and didn’t pressure us at all. I really appreciated his sales approach. After making the deal on the car, the process to sign the paper work and get out the door was quick and painless. Thanks Jesse!
Annette morris
My husband I just purchased a vehicle from sales rep, Jimmy Davis. Our friends recommended we ask for him and that it was a very easy and painless process to purchase a vehicle from him in which it was for us as well. He clearly listened to what we wanted and lead us to the vehicle of our dreams! Everyone was very kind and Jimmy ensured that we were well taken care of. Because of this awesome experience we will be going to Mike Castrucci Ford, even though it is farther away from nearby Ford dealers, for all of our service needs such as oil changes! We highly recommend Mike Castrucci Ford in Milford and Jimmy Davis!
Mike Cothran
Josh Holston and the crew at Castrucci are amazining to deal with. Car buying is enjoyable again. This is my goto selership from now on.
vi mo
I have purchased my last three vehicles from Ryan Egan. Fantastic customer service.
Shawn Wilkerson
In Ohio on our way from WA to S. Carolina and the radiator sprung a leak on my F250. Called local diesel shops and no one could get me in for two weeks. Iuckily we saw the Ford sign down the road and pulled in. Amanda was awesome! Had the service guys diagnose it right then and there and had me on the highway in less than 24 hours! Thanks a ton ! Y’all rock!
Debbie Schmitt
Was just looking at the used cars they had on their line. Very helping to us .
Beau Venneri
I had a outstanding overall experience purchasing a beautiful Ford F-150 Raptor and working with Brandon B. Brandon was incredibly considerate, patient, honest, and direct which made the decision to buy from Castrucci Ford very comfortable. The entire staff went above and beyond to make sure I was completely satisfied and left no stone unturned. Even the small touches and attention to detail were truly exceptional. Everything was clearly explained and nothing was left to interpretation, providing detail even when unprovoked. You could tell integrity is a core pillar of this dealership. I will certainly be a returning customer.
Greg York
I bought a Toyota Prius from Logan today. He was extremely knowledgeable and easy to get along with. He really helped us on a price we could afford and I am so grateful we ended up doing business here at Mike Castrucci. I will be back next time my family needs a reliable car!
B Carter
I don’t have anything but great things to say about my experience at Castrucci Ford! Both Nic and Bobby Castrucci were incredibly professional and honest. It was the exact kind of experience you’d hope for when visiting a dealership. Even the aftercare was amazing as I had left things in my old truck that Nic was able to secure for for me. Big A+ in my book! I certainly won’t forget this experience the next time I’m in the market for a new truck.
Ian Stein
Quick update to my post in regards to Mike Castrucci Ford. We did end up leasing a car and their sales team is equally as wonderful as the service department. Josh made it painless. No kidding. 2 hours in and out with a lease trade in. Met our payment expectations with no hassle. Insane. My goto dealership from now on. Absolutely fantastic service department. I had neglected to take my Ford Fusion in for a older recall involving the transmission linkage. My car was totally inoperable. I called the Ford dealership in Mason, waited on hold for 30 minutes to be told they could look at the vehicle in 17 days…17 days. I immediately called Castrucci to see if they could get it in sooner. They could, meaning as soon as I could get it there. The service department was very busy, but I was taken care of more promptly than I could believe. . My only concern was how easy they made it. There was no way it could be this effortless. It was. They had my car 100% fixed in under 2 hours at no charge. When I need a new car or service Castrucci will be my go to. Thank you Mr. Ben Castrucci and your amazing service department. I hope not to see you soon, but if a problem arises I know where I will be going if I need an excellent service department. Thanks again and fantastic work!!
Tracey Daugherty
Ben is a great service manager. The service department always does a good job on my Ford Escape.
Steven Cannon
This dealership gets an 10 out of 10! Friendly, courteous, staff! Salesman Jimmy Davis was awesome! Helped me through the process via phone and had all the paperwork ready when I arrived. About an hour later I was rolling out with my new Ford F-350! Awesome dealership!
Ric Kruse
I enjoy buying a new car/truck–it’s a big deal to me. I have always had good experiences at Ford dealerships. Can’t say that about some other brands I have purchased. I would do business with Mike Castrucci Ford again. Salesman was very patient and trust me, that can be challenging.
Jeffrey Alford
Mike Castrucci Ford is a good car dealership, the employees are awesome. Very humble and kind and hasty. Just the way I like it for real. Everyone is wearing masks and keeping the place COVID Free, But I love the hospitality and everyone seems well trained. Thanks for protecting and serving our community. I will definitely be coming back to you guys for my next vehicle.
Billie Agee
Going to Mike Castrucci Ford to purchase my vehicle (2020 Ford Fusion) was the easiest, fastest, most enjoyable experience. Seth Caldwell was prepared, knowledgeable, and ready to help the moment I walked in the door. I told him exactly what I wanted and as soon as I finished my sentence we were on the lot looking at my potential vehicle. The actual buying process was excellent as well. Super fast! Once everything was finalized I sat with Mike who had everything ready for me to sign. He and Seth both answered any and all questions with no hesitation. If you’re looking for good customer service, fast results, and a beautiful car, stop in at Mike Castrucci Ford located iiiiinnnnnn Milford!
James asbrock
I wish that I could give them 0 stars. If you buy a used vehicle from this dealership, go against your thinking and please buy the extended warranty. You will need it. I have saved 5000 dollars already and have only owned my truck for a year. I would say that beechmont is a much better dealership.
Ron Ashbrook
Great service…and done in a timely manner!
BJ Beier
Friendly, knowledgeable staff. Buying experience was super easy and straight forward.
Laura Hoffman
Nic at Mike Castrucci Ford did a great job finding me the perfect Ford Explorer, the purchase was essentially seamless…..
Drew Mentzer
Always great! Super customer service
Michelle Levine
We have leased and purchased over 10 vehicles from Mike Castrucci Ford. Ryan Egan our salesperson is AMAZING! He is a pleasure to work with. His attention to detail is awesome. He always makes our experience easy and hassle free. I would highly recommend Mike Castrucci Ford!
Doug Day
Had my car recently I for service. With out extended warranty. Now only did they fix the original issue with the wheel bearing, but when the staff notices the right side going bad as well. They were able to submit a claim for the same visit and avoid me having to pay another $300 deductible. We have always serviced are Ford here and will continue due to the staff.
Mary Lou Jones
Good service. Can’t beat Amanda and team. Good place to buy a car also.
David Stephens
“We received a letter claiming that they needed to purchase several 2012 Ford Flexes by the end of the year and asking us to bring ours in for a price. It specifically stated, “”This is not a gimmick, we need vehicles!”” I called and asked if they could give me a general quote over the phone and they said no, I should bring my vehicle in. So I made the drive up there and asked to get a quote. They didn’t even look at my vehicle and immediately told me they had too many vehicles on their lot already and were not purchasing any. What a complete waste of time.”
Edmund Jorgensen
Great experience at castrucci ford. Ive bought and will buy all of my vehicles there. Juat ask for Glenn Knell he’ll take care of you well.
Joe Mosley
I had tried working with a few other dealership locations from various brands. I decided to go online and buy from Mike Castrucci. The process was painless and one of the best buying experiences I’d ever had. Will gladly return here to buy my next car.
Justin Whisenant
If they ever owe you money good luck on getting it back easily. But the cars brand new so not complaints on the product.
Karvinnii Nixson
Didn’t have to wait long for Service on tire rotation and oil change everyone was nice and courteous
Stanford Glanzberg
I had to make an account just so I could share the phenomenal experience I had buying a car from Logan York. My credit isn’t great but Logan was able to work miracles and get me into the exact truck I wanted for a payment I was able to handle. Night and day from some of the other dealership experiences I’ve had.
Shirley Miller
All our family only buys and has service performed at Mike Castrucci. They are a joy to do business with.
Robert Tally
We had an outstanding purchase experience. Ryan was wonderful to work with. He was patient and very helpful during our research and purchase. We just love our new f-250. Ryan and i worked out all the details via text and email and was just as we agreed when we arrived at the dealership. We drove over 2 hrs one way to buy from Ryan and Mike Castrucci ford. I would highly recommend both and would bot hesitate coming back.
Jamie O’Brien
Our Salesman Ryan and Sales Manage Sean where amazing!! Ryan was very patient and extremely knowledgeable about the vehicle he sells. He made the buying process so easy! He took his time and explained every detail about our vehicle when we took delivery. The Sales Manager Sean gave us the absolutely best price we could find anywhere!!! There was no back and forth haggling over the price. There never any pressure to buy. Sean went out of his way to make sure we where happy with our purchase! The dealership showroom was impeccable!! They even had fresh baked cookies in the lounge!! I would recommend Castrucci Ford to EVERYONE!!!
Billy Janzen
Fast service and easy to deal with the service department!
Larry Hargis
I had to get my car serviced I dropped it off I was out of there within an hour with a loner and a smile
Bill Armstrong
Our experience at Castrucci Ford could not have been better. Our sales consultant, Bill Mason, was extremely courteous, helpful and patient. This was our first vehicle purchase in nine years, and the purchase prior to that was seventeen years ago. We still have those vehicles and intend to keep them. Every aspect of the purchase was excellent. We could not be more pleased. We have recommended Castrucci Ford, and specifically Bill Mason to our friends and family.
Tim Williams
Best automotive dealer around. Employees are really willing to help.
Jennifer Whitacre
We had a great experience at Mike Castrucci Ford. We test drove 4 different expeditions and bought the 4th one we drove. I am very happy and satisfied!
Ellen Harvey
LOGAN YORK LOGAN YORK LOGAN YORK! Can’t speak highly enough about the experience I had with Logan and the whole team. Will definitely be coming back. Ask for Logan!
Dennis Gallardo
I am extremely happy with the Service I got at Mike Castrucci Ford. Ben Castrucci, understood what my problem was. And service department did a great job, on the repairs. Which included a recall repair I had no idea about. When I drove off the lot, I knew they had done a great job.
Catherine Baker
Dropped off my car the night before for a 8:00am service appointment. Got the call that it was finished at 8:45am. Fast service. Thank you!
Mike Fehn
Nick Castrucci great to deal with got the truck of my dreams at a fair price.
doug bradbury
I am giving Mike Castrucci 4 stars instead of 5 due only to communication. They did a fantastic job at diagnosing and repairing the F350 axle u joints in my truck. It has been almost a week and I still cannot get the information on what axle joint was used. Is it a sealed or does it have zurk fittings which need grease? Please hire more staff to deal with demand. I do highly recommend Castrucci for vehicle repairs and they do a great job on super duty death wobble fix.
Jon Maxwell
Excellent dealership. I love that the whole family works there. Makes you feel like you’re buying from family. I bought a 2019 half ton Ford pick up from Brandon Butler. The negotiations were intense but respectful. He is a true warrior and an excellent salesman. No bull Arkie and straight to the point. Will always but from Castrucci as long as I am alive.
Sydney Patrick
Last week, I took my 2019 Ford Fiesta in for a routine oil change and tire rotation. The staff was very kind and got to work on my car right away. I am satisfied that I got to use one of my Ford passes for a free oil change. Win win:) I would definately come back to Castrucci Ford!
Jody Mullins
I purchased two Fusions from Mike Castrucci and the sales team is excellent and go above and beyond to make the buying experience a pleasant one. On the other side of the coin, the service department always does an excellent job.
J Anders
Ryan is by far one the best in sales. I will be highly recommending him to any and everyone I know. He was able to find us what we wanted for what we were looking to pay. No hassle, no frustration, the entire experience was worth while and we will never go any place else for your Fords.
Beverly Galloway
Love salesperson Charlie. Extremely a patient man. Very professional and down to earth.
Glenn Koop
Buy all my used cars here they took care of me every time I’ve had a problem highly recommend the place
John Marshall, lll
This was the first time I have purchased a vehicle from Castrucci Ford. I worked with Ryan Egan on my purchase. I was impressed with his attention to detail and professionalism. Ryan was always available and was great with follow-up. I will definitely use Castrucci again in the future. I highly recommend working with Ryan.
Charles Culp
My experience was great from the start. Even with the world events we were able to reach price for the car I was looking for. I had contacted many ford dealers and Mike Castrucci was the best to deal with. I would recommend you to all of my friends.
Dan Hofmann
I had an incredible experience in purchasing my new truck at Castrucci Ford. My sales associate Josh Holston was great to work with. There was no pressure to buy and he did not try to oversell me anything and I greatly appreciated that. He answered all my questions and always return my calls promptly. Jeremy in finance was also great to deal with.He made the finance part of the deal quick, easy and explained everything. The truck looked great when I picked it up that night, thanks to the people who cleaned it up and made it look good for me to take home,they did a fantastic job on it! Thanks to everybody who I dealt with there for their help and ease of purchase.
Robert Bradford
Fast courteous service. Safe waiting area
Ross Kelly
They have a huge inventory of trucks but I had a very specific list of items for mine. They searched the Midwest for a week and found just what I wanted. They really did everything to get the perfect truck for me. Thanks to Dave Layer and all the Castrucci team!
Patrice Smoot
Barry and everyone at the dealership was very nice. Barry listened to what I wanted, offered suggestions, and then brought me the car I was interested in to give it a test drive! I ended purchasing the vehicle I described and worked with the finance dept. They were very up front and I really appreciate that, no time was wasted and results were straight forward. Barry then described the key features of the vehicle which was great because it was the first time I’ve purchased a brand new car. Thanks Castrucci Ford!
Shelby Mallaley
Charlie sold me my new 2020 Ford Escape and I am absolutely in love with it ! He showed me all the cool stuff that comes with my new car and helped me get the best deal I could get financing my car! Best place to shop for a new car; honest & down to Earth people!
Ronnie Ashbrook
Amazing dealership. Nic is the man!!
Rick Rubidge
Josh was great from first contact all the way through the sale and follow up. Great vehicle price, trade value, and great service. I’ll always buy my Fords here.
Robert Fischer
My vehicle was hit by a deer two weeks ago. They told me they would have it done on Friday and they had it done a day earlier! You can’t even tell anything ever happened. Highly recommend them!
Judy Keeney
In June I could not pass up the incentives and offers for purchasing a new Ford. I turned in my leased Ford Escape to buy a Ford EcoSport. The buying experience was great. I worked with Jim Turner to get the color, model, and vehicle I wanted at a price I was very happy with. I LOVE my red EcoSport! This is my third car deal at Castrucci and I will never go anywhere else. Jim is the nicest and kindest gentleman car salesman I’ve ever worked with. I highly recommend Jim Turner and Mike Castrucci Ford.
Charles Scheidt
There service and sales are the best. No fooling around. Their answers to questions are dead on and the people are very nice and knowledgeable. As I’ve said begore….I wouldn’t go anywhere else. t
Rich Johnson
Always a great experience. Quick and easy. I was updated on the repairs and they were completed on time.
Brittany Ricks
Mike Castrucci Ford has been my go-to for 4 vehicles now! Bobby Casstrussi is by far the best to work with! Tell him what you want and he’ll work hard to find it for you!! We did everything over the phone, the car was delivered to me, in pristine condition and papers were signed! Buddy, the deliverer, is the sweetest man ever! Shout out to Buddy! You will always feel like you’re family when dealing with this group! I wouldn’t go anywhere else!
Theresa Carroll
Well, when I get there, it was very hard to find the insurance to the used car part once I do find where to park and go inside there is an older gentleman who is eager and ready to help but then there’s a middle-aged gentleman who was very off-putting and every car that was on the website for under five grand that we asked about the middle-aged gentleman had an excuse that something was wrong with it or that it was either sold or that it was a scrap car they weren’t selling it so like they really need to update their website I drove all the way out there for nothing 35 miles round trip I do not recommend this place 😔
boondocsaint1
Worked well with me as a buyer. In and out, no long wait.
Carla Massey
Thoroughly enjoyable experience! Can’t wait to go back for a truck for my husband. We have been together 6 years and he has always had positive things to say about the dealership. So I tried them and I liked them! We are now a 2 Ford family and will stay one.
Steven Leavitt
Extremely friendly. Fast. Painless
Carol Johnson
“Had a WOW experience at Mike Castrucci Ford, after a slight mixup. Expected a certain sales consultant whom I had spoken with on the phone to meet me on his day off, only day I could drive from Delhi to Milford. After he didn’t come in and couldn’t be reached by phone, the sales manager pointed to another consultant and said “”you’re up””, and I’m sure glad he did!!! Charlie Cochran was the kindest, most knowledgeable sales consultant I’ve worked with in over three decades of car buying. He was patient as I explained my particular situation, the vehicle(s) I thought I was interested in, and let me explore the sales floor while he went to get some keys. I sat in the SUV I thought might be my vehicle and quickly crossed it off my list. Very nice, just not for me. Then it was back to looking at Ford Fusions, my third, and out to the lot we went! After Charlie showed me the differences between the 2020 and the 2019, the trim levels, and the color availability, we went back inside, I met with the finance department representative, where I’d been approved while on the lot, and after signing all the paperwork, all I had to do was wait for my chosen car to be brought inside for detailing. I also got a new battery and a full tank of gas!!! After just a brief wait Charlie was showing me the features of my metallic Ruby Red 2019 Ford Fusion, setting my favorite radio stations, pairing my iPhone, and handing me the keys!!! If you are looking for a new vehicle, look no farther than Mike Castrucci Ford, and be sure to ask for Charlie Cochran!!!”
kaitlyn smithson
Seth at Mike Castrucci Ford in Milford is always so helpful and makes the car buying process as painless as possible. I just bought my third car from him and I couldn’t be happier. If you’re looking for a new car go see Seth, and he will help you out. You won’t regret it!
William Montgomery
“We started by coming to look at a truck and took it for a test drive one evening and got a relative price that we could purchase it for, but with no commitment yet. The next day we went to Perry Ford and had one of the absolute worst experiences ever and decided not to purchase the truck at Perry Ford, whose lowest price was notably $5k higher than Mike Castrucci Ford. We had plans for later that day so we were headed home after the pathetic experience at Perry Ford (also left a more in-depth review for them if you’d like to check it out). On the way home, the phone rings. We just assumed it was Perry Ford trying to get us to come back, but no! It was none other than Mike Castrucci Ford who wanted to see if we could commit to a number and purchase the same truck there. So we had to make time for this. Our destination was now Mike Castrucci Ford. The salesman (Jimmy) was very polite, honest and transparent, he also offered us snacks and refreshments (unlike Perry Ford). More comfortable experience overall with no pressure. In the end, we purchased the same truck that Perry Ford had, but for a price $5k lower than what Perry Ford could do. Amazing work Jimmy and Mr. Castrucci. Not to mention one of our friends had purchased a truck from Mike Castrucci Ford a few months ago, and said afterward “”I knew it! Castrucci Ford’s got the deals””. Very happy with our purchase. Thank you for reading this and I hope it influences your choice of dealership.”
Mark Birk
I have bought multiple vehicles from Castrucci and each experience is fantastic. The finance team is great to work with and their sales teams are honest and FAIR!!!!
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