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North Coast Auto Mall in Akron, OH

Overall Rating 4.8 out of 5
212 Reviews   Write a Review
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Used Car Dealer

1875 Brittain Rd, Akron, OH 44310, United States
akronautomall.com
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 +13303551929

Company description

Used Cars for Sale in Akron | North Coast Auto Mall of Akron

North Coast Auto Mall of Akron, OH provides auto loans on used cars for people with bad or no credit.

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All reviews:

 

Daphon Harris
I just had the best Experience buying my first car at North Coast Auto Mall Akron. Logan was my Sales Associate and took great care of me I was able to get the car I Wanted and the girl in Finance Jamie made sure my payments were exactly where I wanted them to be!!! I would recommend this place to anyone. If anyone is looking for a car this is the place to go!!! Great people great prices!
Joshua Kaminski
Great service from everyone on staff. Helped find the best prices for vehicles around and patient enough to hear us out and look for vehicles within our desire. Thanks!
Cory Owens
Nader Solomon and Emily Ross were amazing! I can not say enough great things about how hard they worked to get me the vehicle I really wanted. They had me in and out in such a good time and were so pleasant to my daughter! Thank you for all your hard work!
Robert Fuoco
I live in Stow Ohio, my girlfriend & I were looking for a car, I googled Used cars near me and North Coast Auto Mall was one of the first dealerships that I saw. We called and made an appointment when we arrived there we were introduced to a sales rep his name is Logan Stewart he was awesome he took the time to find us the perfect vehicle then along with a credit rep we got approved. We are now the proud owners of 2014 Buick Varano that is in excellent condition. Logan is great at his job and has awesome people skills.
John Edwards
My son purchased a beautiful BMW X5. The sales man Arien Seemann made it happen with the assist from the outstanding general manager. Check them… out people are traveling from around the country to get these deals.
Andrew C
Moe at NCAM Akron made my experience enjoyable. He is a real go-getter and super friendly. All the crew there are professional and want to make sure you end up with the vehicle you want and need. Thanks guys! If I get hooked on German cars like you said, I guess I’ll be back for another one!
CS kirkwood
I live in PA and found North Coast Auto Mall online… called and spoke with Kris about financing and filled out the online application. Made an appointment to go to the dealership to look at a car I saw online. My sales guy was Justin who was awesome, friendly and helpful. Logan another sales guy helped out some too and he was top notch also. Then there was Arien the Finance guy… very personable, knowledgeable, went above and beyond to get me a GAP warranty and get me into the car I wanted. My car is super clean, runs great and the price was great. I can’t express how happy I am with my car or the service from the 4 people mentioned. Way above 5 star service!
Vincenza Betts
My husband and I came in for a vehicle today and had a great experience. We called in for the car we wanted and spoke with Moe over the phone, who had excellent customer service. He not only have us detailed information but he called to make sure we made it safely. He listened to all of our concerns and issues and made the process swift and painless. I will definitely refer him to anyone who is searching to purchase a new vehicle.
Vecchia Atkinson
Definitely had a great experience with North Coast. The staff was very friendly. Bill did a great job with my car. He was very informative and answers all of my questions! Bill, along with Jamie and Michael, did everything they could to get my deal to go through. I’m very happy with my purchase. Thanks Guys!!
Ybr2020
Nader and Travis were very fast fun and fair. Nader was very personable and caring. He was even nice to my mother. No pressure he gave me the facts and said the choice was mine from there. No pressure sale. Love the whole staff. Thanks Nader and Travis. I love my new Audi!
Courtney Wicks
I absolutely love the customer service here! Bill Rose was outstanding and provided exceptional service. This was a smooth process and I was able to leave with my new vehicle. I am so happy and grateful 😊
Tammie Krolicki
Alecia Rocks! I did most of the wheeling & dealing through texts as I’m an hour away! Alecia was fantastic & was a huge help! Very friendly & fun! I’d definitely purchase another car from her!
Libby Ginther
Bill was awesome! Very nice and personable, didn’t try to haggle us or try to get us into a more expensive car. Emily was also amazing in financing. She explained everything really well and got us a great warranty. Very pleased with the entire experience! Love my new car!!!
Joan Lomartire
My experience at North Coast Auto Mall Akron was awesome mostly due to the sales rep. I dealt with Logan Stewart. Upon arriving I was unsure if I would be approved for a vehicle but Logan along with his sales rep. took the time to get me approved. Logan went above and beyond what I expected he wasn’t just there to sell me a car and get his commission he made sure I was treated properly. I would recommend North Coast to all my friends and family and I hope their experience will be as great as mine was. I would also hope they get Logan as their sales rep.
JustUs Line Dance Crew
So excited, been waiting a long time to get a newer car. Called my son and asked him about North Coast as he is a Sales Manager in North Carolina and he gave good reviews. I came in and met with Moe and his sales team who where very polite and answered all of my and my sons questions. Needless to say, I got a great new car with a payment I can afford. Thanks Moe, you were AWESOME.
Kevin Marmet
Roman was great! Walked out getting. Different car than I came in for but throughout he stayed positive and informative. The dealerships as a whole had a little bit of a misinformation problem but that every car dealership honestly. Overall not bad, either way Roman was the best part of it!
Robert Mushatt
When I first came Justin acknowledged me, very politely Showed me a beautiful car……I bought it!!!!! Justin keep in contact, not over bearing, very courteous. Was eager to help in every way. Thank you Justin it’s been a pleasure!!
Deanna Lancaster
Bill rose was extremely helpful! Got us in a car right away,no problems! would definitely recommend getting ahold of bill for his service for purchasing a car ! Thank you again
Andy Moyer
A fantastic buying experience! Mike and John were available and helpful every step of the way! I was able to test drive several vehicles until I found the one that was right for me. No pressure and super friendly staff! I highly recommend you stop in and check them out!
LaQuina Haggins
Bill and Alicia were very helpful and patient with us. They went above and beyond the call of Duty, to make sure that we had an AWESOME EXPERIENCE! THANK YOU GUYS VERY MUCH FOR HELPING US OUT IN OUR TIME OF NEED🥰 I ❤ MY NEW SUV!
Adrionna Barrett
Just bought a 2018 Toyota Camry! Best car buying experience EVER Mike Mazur made it so easy and explained everything so I understood. Definitely go see him!
Robert Ford
Bill rose and Emily was awesome helped us on all our need. Got us into the suv we wanted at the payment we felt good about. Thanks again
Tiana Carmona
Nader and Jamie really did an amazing job getting me into a SUV I love it. I am too ecstatic and thankful, great job helping me! Thank you
Melissa Oakes
Nader and jamie were very helpful in the purchase of your new vehicle. Love that where are down to earth not pushy. Thanks again for helping us with this amazing vehicle.
shelby lehman
Don’t let these “good” comments fool you. Would never recommend this place to anyone. It’s terrible. Test drove a car, and as i’m in the middle of signing papers for this car and signing the paper for my credit to be run they then decide to come over and tell me the car was “bought online” last night. Place needs shut down. Only heard bad things about it. Don’t waste your time. Funny how they waited 3 hours after me being there to tell me that the car was “bought”.
Christian Carver
Nader and Emily were so helpful and patient with me and my fiancé. They had no problem taking the time to explain all of the valuable information to us. I am beyond satisfied with the customer service and the vehicle we purchased was exactly what we were looking for. 5 stars is less than what I want to give north coast auto mall right now. Extremely satisfied and highly recommended.
Matt Ogletree
I came into today with a lot of doubt about being able to leave with a car that fits the needs for me and my family, I am a first time buyer and had no clue what to expect. As soon as I walked in the door I was greeted by MO someone I had known from his other job and has always gave me great customer service with a big smile and positive energy and immediately put me in a better mood. MO asked me multiple of questions about my want and needs he made sure that he went over everything with me thoroughly so I had full understanding of everything, after about 2 hrs I was driving home in my new vehicle perfectly fit for me and my family and it was the car that I asked for i am truly grateful and blessed to have had the chance to get the great services of MO again. I COULDN’T BE MORE HAPPY THANK YOU SO MUCH MO AND NORTH COAST AUTOMALL!!!!!!! Best experience of my life
Michelle Irwin
Bill and Alecia were very helpful and patient in getting me a new car. They were flexible and willing to show me many options. They were not pushy in the slightest. Very happy with my experience!
James Harwick
Just got done working with Nader! Did a great job working with us on buying a new car. Would definitely recommend.
Tammy Pratt
Went to North Coast to buy a car had a wonderful man who helped me get a car Michael Mazur. Everyone go see him about getting a vehicle you won’t be disappointed.
Precious Creek
Bill was awsome. He helped me find not just my new car, but the one that was right for me, right bells and whistles and the right budget. Super helpful and friendly! Thank you!!!!
Jesse West
Two years ago we bought a car here and wanted to give them repeat business because of that experience. We bought another car from them this month and had another great experience. Roman was pleasant and easy to talk to. Finance team made every effort to get us where we wanted to be. Will return and buy from again!
Jane Doe
Logan was wonderful. We walked in knowing what we wanted and he went along with us the whole way. He was pleasant, friendly, and made sure we were taken care of. Wonder associate!
Cheryl Carver
Our sales consultant Roman Stroynyy was professional and courteous in helping us select the right vehicle for our needs. We needed a vehicle to accommodate handicap needs, and Roman was very easy to work with. I will definitely refer any customers I can to him. Thank you Roman!
Jazzy Jes
Hi I’m Jessica I went here to north coast auto mall Akron the experience was absolutely great I worked with Alecia she was very very helpful she took her time was very patient and helped me to find exactly what I want I give her 10 stars for her amazing services Thanks Alecia 😁
Jamie Ford
I am beyond satisfied with our service here. Bill Rose and Emily made sure we got exactly what we wanted and much more . I will continue to always due business with him and refer him to everyone .
Chelsea O’Leary
Even though I am leaving with a different vehicle than I initially made the 1.5 hour drive to see, I am still very happy with the vehicle I ended up purchasing and the fact that I was even given additional options to fit my budget and lifestyle. Nick (Simone), the sales consultant who assisted me, was upfront about the features of the vehicle and made it very clear that he just wanted me to leave HAPPY. He gave me options and also kept me company while we waited on the financing paperwork. I will say that the “detail” job on my vehicle was pretty bad, and after a long day at the dealership it wasn’t ideal to have to come home to clean my “new” car.
X M16AndPregnant
Logan is the man to see at north coast auto mall! He was super helpful and willing to take the time with me to see what options were available with my current financial setting. I highly recommend checking this place out and speaking with Logan!
Anne Kohler
Great experience from start to finish! Mike was great to work with and would definitely deal with him again!
arturo reyes
Alecia helped get me get my car fast and easy I wasn’t there all day only a couple hours took her time to explain everything and give me extensive details about vehicles I was asking about great experience
Art Wyzykowski
This is the second vehicle I bought from North Coast Automall and they are always friendly and very helpful. Mike Mazur made the process simple and easy. Thanks
Colton Brightbill
Awesome experience buying my new vw . Nader Soliman was great i in helping heat everything together for me. I highly recommend stopping in!
Valerie Shaner
“Purchased a 2018 Tiguan from NCAM on 3/2/21. I love the car, but found it a little concerning that they didn’t show me the CarFax report until after they did a hard pull on my credit to do the financing. It showed that the owner reported backing into a tree on one incident and then rear-ending someone on another, but with “”minimal damage””. This unfortunately came back to haunt me because now it has been in the shop for 4 days to fix a seatbelt indicator light that stays on and the blind spot alert that does not work and I still don’t have it back. Additionally, the car was sent over to be “”detailed”” while we completed the paper work and when I got in to drive it home, I noticed that all of the high-touch surfaces were dirty. Considering that we are dealing with a pandemic, it would have been nice to at least have the interior disinfected, especially since they have signs up saying that this is their practice. While I appreciate that they are “”making it right”” for me by taking care of the repairs and that they gave me a loaner (with a creak in the steering column and a cracked tail light), I feel suspicious that they were not forth coming with the information they had and this makes me not willing to recommend this dealership. I will see how the repairs turn out and adjust my review accordingly. Lesson learned: insist on seeing the CarFax prior to letting them pull your credit.”
Megan Pence
Nick Simone was extremely helpful and made our buying process very quick and painless. He was patient with us while we explored our options and explained everything very well and made us feel welcome and comfortable. The rest of the staff that we dealt with were kind and helpful as well making our first dealership buying experience a pleasant one.
Nicole Zigler
Roman did a wonderful job and Adrien as well I highly recommend you come check them out I love my new truck 😊!
Michael Cross
I recently traded in my 2012 BMW M3 to Mike at North Coast Akron and worked with Mike Mazur to get into a new BMW 330i I can not say enough good things about Mike and the rest of the staff at North Coast. He made the whole process seamless and enjoyable which is not easy feat these days! I would highly recommend going in and talking with Mike to anyone who is in the market for a new vehicle! 5 stars!!!
Gerald Owens
Wonderful Wonderful guy Bill Rose, he took great care of me and I am very satisfied. He gave me great service and made me feel like an great customer. Come see him and he will get you together
Christen Stewart
Alecia was amazing! She was super patient with us and our 3 year old son. All over the experience was great! My aunt recommended us to go there, and honestly I’d recommend people go there too.
Zavvnao Dargok
Roman is awesome, he fought tooth and nail to get me my new ride and walked me through every step of the process. Everyone hates buying cars the process is long, but with roman I enjoyed every moment of it. Great guy if you ever want a smooth car buying process and a great conversation come buy a car from Roman
jamie ober
Nader Soliman was extremely helpful! I will definitely be returning to him for all future car purchases. I had a terrible experience at another dealership where I was not taken seriously being a 26 year old female. Nader treated me wonderfully and I didn’t feel discounted in any way!
Jasmin Bigbee
Roman was awesome! I drove off with something better than I originally picked! I didn’t feel pressured and Roman really went above and beyond to get me a great deal. I would highly recommend to anyone and I will be back myself.
Stephanie Swain
Nader Soliman and Emily Ross exemplified what true customer service should be. The moment when I thought I was about going to another dealer, they stepped in and fixed it. My husband and I are very pleased and I love my car. Thank you for a great car buying experience.
Shannell Walker
Love Love Love Alecia!! She was amazing helping me choose the perfect car for me. Everyone was beyond nice and professional. They made sure I drove out happy and in love . Thanks Again!!!
Bassel Nofal
I love this place!!!!! First time here and not even the slightest disappointment!!! Sales Consultant Aries Seemann helped us pick out the perfect car for my mom for an amazing price!! Best customer service out there, definitely on top. I recommend 100% if you haven’t given them a try yet, you’re missing out!!! They take professionalism here very seriously. Definitely a go-to spot if you ever need a car!
Levi Oney
Nader and Fred very helpful in getting me out of my old car and into a new truck! Thank yall so much!
William Brenneman
Our sale consultant Michael Mazur was great. He helped us find the right car and extended warranty. He went out of his way to assist us with finding the car and making sure everything was in working condition. He had the battery replaced. He is very friendly and accommodating . He had the car brought from another lot. We greatly appreciated that. We will purchase from him again.
Ernesha Green
Logan helped me pick out a nice car that worked nicely with our budget and made sure I was completely comfortable and happy. He has gone above and beyond with his service provided today. If I could rate him, I’d give him 10 stars! Super nice and helpful.
Jean C
Nader and Jaimie are absolutely amazing. They helped me get the car I have been wanting with no pressure unlike most dealerships. I will definitely send people their way. Thank you for the great experience and service.
Chassity Miller
Chris Bird was an amazing sales associate. We appreciate Alecia Benninger getting us in the door and on this path. We walked in having no idea what we could do nor what we wanted. Emily helped us down the path of knowing financially what our options were. From there spread out over 2 days and 8 hrs their team was extremely helpful and patient with us.
Alex Morgart
Great experience at North Coast Auto Mall on Britain Rd. Worked with Chris Bird. Fantastic service. Had my car sitting, warmed up and ready for me to take on a test drive. Allowed, even suggested, I take the used car to mechanic I trust to look over so that I felt confident buying. Great experience overall. Highly recommend.
Dreana
Bill was an amazing help. He made sure I walked out with the vehicle in which I was requiring about. I would suggest that if you want an amazing sales rep, request him. I promise you he was a great help. Amazing… I’m so happy!
Dominique Ruggiero
Our salesman Nader and the sales manager team and Dave with finance were so great to work with and made purchasing a new vehicle a breeze! I love our new vehicle. Nader worked with us until we found the car of our dreams and let us test drive whatever we wanted. We did not feel like a bother to ask many questions and take our time with the purchasing process
Mary-Margaret Ondack
Had and amazing experience at NCAM Akron! Chris was our salesman and he was terrific. The rest of the staff were extremely friendly and helpful. Would definitely recommend them to someone looking to get great service when making such an important and huge purchase .
Cece Peer
Roman did a FANTASTIC job! Our experience went very smoothly and he presented us with all of the details in a very clear and concise manner. Would 100% reccommend him if you are going to get yourself a new car!!!!
Malachi Roberts
This is a very good place to get a car from. The salesman I spoke to (micheal) was very interesting and made the whole process very simple and very fast. Will get another car from here at some point
Justin Dalpra
If you’re looking for a good car buying experience make sure you come and talk to Roman. Best salesman around hands-down. Took care of every step would recommend him time after time to multiple people. Come check them out. This guy knows what he’s doing.
Michelle VanHorn
Had such a great experience here!! Logan Stewart was the absolute best. Very kind and down to earth and literally told us everything and ANYTHING about our new vehicle!! They worked with us and our situation. I will recommend him and this dealership to anyone and everyone 🙂
Amber Marie
Came in and sat with Bill at 1pm and was out before 5! It was not an all day process or having to come back the next day! Helped me with my 2005 trade in and got me into a 2018! A big jump!!! Very helpful and I love my new Chevy
Lataiz Stribling jr
When I came to this place everyone was outstanding! However, one person stood out the most and that was Bill Rose. Man made sure I got into the right car at the right price. Give that man a raise!!! Great cars and Great service.
Kristen Benson
Bill was awesome! Very friendly and made sure I was in a safe reliable car! I would recommend him to all of my friends and family. My dad also purchased a car from bill. 10/10 experience 😊
Arte R Ledyard
Chris Bird was our salesman and did an outstanding job taking care of us. One of the best car buying experiences we’ve had—thanks Chris! I would highly recommend North Coast Auto Mall and Chris Bird.
Dominique Blagojevic
I bought a 2014 Lexus IS 250 from Northcoast Auto Mall in February of this year. Monique was very patient and took the time to show me each car and allowed me to test drive each car and the Lexus twice to make up my mind. I shopped around the internet for a couple months before coming in to test drive cars but ended up here because the prices were the best around. The only thing I didn’t care for was being pushy with the warranty which I initially did not want but ended up purchasing because I was second guessing myself, but all car dealers are that way I feel. But overall I am very satisfied with my purchase and would buy from them again. I recommend them.
Sarah Jane
Can I say “YIKES?!” Places like this are why used car dealerships get a bad name. Deceptive from the beginning. First we were told that there was “no wiggle room” on the price of the Audi Q5 we were interested in, then the next day they lowered the price online. 🤔 After they lowered the price twice in the space of a week, we came back and decided to have the car inspected by a third-party inspector (we live out of state). The inspection report was acceptable, so we decided to move forward with purchasing the car. I spent half a day trying to get paperwork going and organizing financing with my credit union; only to discover that the dealership wouldn’t provide a copy of the title to the credit union for loan purposes. ‼️Red flag ‼️ Apparently the title is digital and is “too difficult” to access. It turns out that there was probably something on the title they didn’t want us to see until we had signed paperwork. When we called to talk about maybe financing with North Coast Auto Mall to simplify the title issue, Mike Mazur slyly tried to slip in that he had “to disclose verbally and in writing that there has been some damage to the car, but that it had been fixed.” He was very vague about it, and when I asked if the damage he was talking about had been reported on the car fax (I had seen on the car fax that the locks had been replaced previously), he was, again, very vague and said “oh, yeah it might be the door handle or something.” I’ll give the benefit of the doubt and say maybe he didn’t know exactly what the damage was, but he didn’t seem very intent on finding out about and sharing the details of the damages they had repaired. After pressing him for more information, he sent me an auction report and we discovered that the car had had MAJOR pillar damage. Damage that should have been reported in Car Fax. Enough damage that the car had lost its original manufacturer warranty. Anyway, we would NOT recommend working with North Coast Auto Mall after this experience. They wasted quite a lot of my time and seemed to have no qualms over being vague about the history of the vehicle. If they had been more up-front about the history of the vehicle, I wouldn’t have wasted $200 on an inspection. Since sending me the damage report, we have heard nothing from them—which tells me that they know they’ve been caught in their deception. My advice: look elsewhere!
Reavaé Greenhouse
Huge shout out to Bill Rose! He made purchasing my new Mercedes Benz GLC a breeze! If I’m ever in the market again and you guys have something I like. I’ll definitely work with him again!!
Katie O’Hara
Nicholas Simone took excellent care of us! He made the experience great and got us in a good reliable car. We give him 5 stars very impressed.
Noni Love
Had the amazing experience of working with Chris Bird and Aaliyah Wilkerson….what a great team. Honest, pleasant and extremely pleasing. Exceeded our expectations and would recommend utilizing their services.
Tamar King
Roman was great he was truthful and quick. I’m big on vibes and he had a 😎 good vibes. Thanks again
Lynne Sexton
So freaking happy. Was without a vehicle and wasn’t sure I could even get one stressed to the max. They had me in one and in my way in 3 hours. Live the car to!!! And Alecia was so helpful with my granddaughter so I could get done what I needed to get done. Thanks so much
Cherish Benson
Moe was very helpful. Efficient, friendly. Would gladly recommend. Greatest sales professional. Five Stars
Jen Persinger
Nader was our salesman…. he was a pleasure to work with, he was very helpful, kind and funny! We had a great experience! Would highly recommend Nader!!
Kori Sano
Amazing staff! After totalling our car and needing something immediately, they made our experience so much more of a relief. As soon as we checked it out online,  Jessica was quick to call and offer us all the information to find what suited our budget and our lifestyle.  When we arrived, Nader showed us everything we needed to see and got us into the perfect SUV for us. They were able to get our paperwork completed and at an even lower payment than we were previously paying. Definitely recommend!
Chuck Daily
We bought a few cars from here. After the sale customer service treats you poorly. Prospective buyer all nice. Ignoring our calls after the sale and hanging up on us while on hold. It’s been over 2 months and no title. Leave messages now they won’t even pick up the phone.
Krystal Fike
To be honest, I wasn’t terribly impressed as I pulled into this place, but as they say, looks can be deceiving. Service was quick and friendly, sales was straightforward and low pressure, and the whole process was as painless as possible. I worked with Chris Bird and Emily Ross, and both were excellent.
jacob goodhart
Very happy with purchase of 2015 Ford Focus. Mike Mazur is a excellent salesman. Highly recommend going to him for your next vehicle!
Rachel Leige
Bill is awesome! He made sure our buying experience was as seamless as possible and helped handle as much of our business over the phone as possible. Will definitely be back!
Mia waller
Bill was absolutely amazing helping me get a car! He was straight forward and no BS! Best experience ever!
Sean Yeo
Bill and the entire team at North Coast Auto Mall- Akron made the buying process completely painless, we drove out from Pittsburgh because of their massive and well priced selection of cars, we purchased because Bill was an amazing salesmen who listened to and cared about our needs. We bought a 2018 BMW 540xi and truly could not be happier. -Sean Y
Jennifer Lescsak
Daphon our sales rep was exceptional! Great personality, was very thorough in explaining all financing options and getting my son into the best option vehicle for our budget.
N D
Mike Mazur is a no BS kind of dealer. He’s honest and absolutely not a pusher, as how other dealers practice. Bought a car from him today; A+ from me!
Shawn Robertson
One of the best experiences buying a vehicle me and my wife ever had. If you ever go to this place ask for Michael Mazur he will get you in the best car on the lot and you won’t be waiting long.
Slowed To Perfection
BILL!!!!!!! That’s my guy! He helped me get my very first car financed at great prices and he was super helpful throughout the entire process along with the manager and a few other associates at the store. I definitely recommend this location, the environment is nice and people are great and the cars they have exceeded my expectations today.
Jasmine Holder-Chesnutte
Michael Mazur was really helpful in getting my boyfriend and I into a car we never thought we could get. I’m happy with the experience and I would definitely go back again. Thanks again Michael
Jay Cash
First person I talked to on the phone was kris and she gave me the details I needed before I got to the Dealership and once I Walked in the Door the salesman Moe took real good care of me. Had the car I wanted ready for the test drive. Helped me out a lot. Thanks. I’m gonna love this BMW
Andrew Doerfler
John Nguyen and Bill Rose were awesome. Definitely suggest reaching out for them. they were great people, awesome to talk to, and just a great experience.
James .M
Hard working people here. Got me the best deal they could in a time I needed it. Nader is the man and was very helpful every step of the process.
Travis Daugherty
We had an amazing experience with Bill! He worked very hard on getting us into a vehicle! We were expecting to be turned down but he made it happen!!! Thank you Bill
The Ghost 988 Jhayden Johnson
Alecia was absolutely amazing. She made my day. I would recommend her to everyone. She was very nice and patient. Thank you very much Alecia
Breanna Babic
Nader and Mark They were very fair, quick, & friendly. We enjoyed our experience with them.
Paw Ku Shee
We were working with Alecia and she did a wonderful job with helping us. Service was friendly and we had a good experience there and came home with a beautiful car. Thank you Alecia for being kind and patient.
Amanda WIlczewski
Bill was wonderful to work with! He knew exactly what I wanted and made the whole process seamless and easy! Will be back!
Hilary Kane
Shawn and I came into the dealership expecting exactly what we got. Great service, wonderful staff (Justin and Emily were over the top in providing the best experience for us). We are forever grateful and would gladly purchase another vehicle through them!
Belinda Nesmith
Mike and Emily was great !!! Best experience I had buying a new car . Usually when you buy a new car it’s a long drug out day but it was short and sweet . I picked out my car online and called them and when I got there everything was ready for me . Awesome experience!!!!!!This was my second car purchase there and I will definitely go back for my third …
Deborah Klucho
Daphon was phenomenal. Pleasant and knowledgeable. Service was quick, and I received exacting service. Wonderful vehicle at a great price.
Ezra Miller
Nader helped me with my purchase. He’s a nice fellow. He cleaned my car and was all around helpful. Great experience at North Coast Auto Mall, except they didn’t budge on the price. Still very professional.
KrystalQueenOfScots
This is my second time purchasing a car from NCAM. We worked with several people this time around. Nader was our main sales consultant. He was very pleasant and helped us with whatever questions we had. Fred helped out with our financing and was very efficient. We appreciate Fred going above and beyond to get us a good rate. Justin helped us as well getting us into the vehicle to take a test run. He also answered any questions that we had in the vehicle. I absolutely recommend NCAM to anyone who does not want to overpay on a vehicle.
Emma Leeser
I had a great experience at North Coast Auto Mall. Nader was absolutely excellent, he was super friendly and very patient and helpful in helping me make a decision. Emily was also very helpful when it came down to finalizing the deal. I would definitely recommend finding a car here, great used cars for great prices!
Shaniqua Howard
Great Team! Nader and Emily worked so hard to make the buying process as easy as possible. They both went above and beyond to make sure we got into something and we can’t thank them enough. Very professional and friendly.
Myles Battle
Justin helped me find a good car for the down payment I wanted. The original car I wanted was a base model and he got me in a newer nicer lower mileage car with the same downpayment!! Definitely go to this place if your looking for a good car
Paige O’Brien
Shout out to Bill Rose for the awesome experience at North Coast Auto Mall!! Showed up late, was super patient, and left with a GREAT deal!! Thanks again!
Brittany King
Alecia B was AWESOME! She listened to what I wanted and was able to deliver. She was honest and overall a genuine person!!
Jonathan S
This was a first experience for me an I’m very happy to have a new vehicle with Justin’s help. Very patient with me an made it a comfortable first experience for me!!!
Taylor Williams
I just bought a car here from Alecia Benninger, she made the whole process easy and stress free for me. It was a good experience all around, she made sure I got into the car I wanted!
Justin Hudak
Logan Stewart was great. Shout out to North Coast auto mall for the new RT Durango. Great sales staff, no gimmicks and great price.
Lizaida Arias irrizary
First let me say everyone was extremely friendly I worked with Tina she helped me get into a 2017 Nissan rouge in which I absolutely love the price was right for me. I wasn’t sure about jumping the gun and leaving with a vehicle right away because prior to coming in I looked at a few vehicles elsewhere so they let me take the car for an overnight test drive and my family completely loved it. Went back the next day and knew this was the car for me and the right place to get it from 10/10 recommend
Quarantine Nails by TT
Daphon Harris was an excellent salesman. He found us exactly what we were looking for. I left actually happy!
Barry Ransbottom
Honestly I bought my dream truck from there dealership. Great people and great communications skills. Awesome job Nick for the help!
Thomas Howard
Alecia B. gave us a thorough overview of the truck and all its features. She made the whole experience painless with zero pressure. Every step was smooth. From scheduling the test drive to signing the docs. No guesswork or cheesy salesperson tactics. Highly recommend Alecia and the whole team at North Coast Auto Mall!
Brittany Kidd
Chris B helped us buy our car and made it super easy! He was straight forward and professional. I highly recommend!
Joshua Smith
Had the exact car I wanted! Great service! Bill Rose was very professional and helpful with the car buying experience! Able to finance to my budget!
LeOtis Daggett
Mike was really great. He was very helpful in understanding the process. I can see dealing with Mike and NCA in the future
Raven Bishop
This, was seriously the best experience we could’ve asked for! We seriously got into a car the next day even living hours away from Akron! I 100% recommend this place and Mike Mazur he was so easy to contact and made this whole process really simple!
lin bostick
i canceled my purchase but they still have not refunded my deposit after 2 weeks an 5 phone calls
Genna Clark
Our sales person Roman did an amazing job on getting us in the vehicle we wanted! Was a pleasure to work with and would highly recommend seeing him if you are looking to purchase a vehicle.
Jaime Milano
I came to get my car from northcoast auto mall and had Bill Rose as my agent and he was great he answered all my questions and was a big help in my decision! Thank you Bill! I love my new Nissan!
Michael Gribben
Michael was a pleasure to deal with, as were the sales managers. No BS, straight to the point. Took care of everything for me during my time at the dealership. I’ll definitely make the drive again next time I’m looking for a nice used vehicle. For the people saying that all of the 5-star ratings are fake, nope, I’m a real person, who just happened to have a great experience with this dealership. Thanks a lot!
lil_ jeep_
I was helped by both John Y, and Bill Rose from North Coast Auto Mall- Akron. They were both very nice, professional, and explained everything very clearly! Would definitely recommend to anyone who is in the market to buy, sell, or trade in their vehicle! I personally drove about 3 hours specifically to buy from them.
Kimberly Gregg
Nader and the crew did an amazing job making sure we got the car we wanted and needed. Very respectful and polite. Answered all the questions we had and had us in and out in no time with a new car that day. I’d highly recommend going there. Awesome employees.
Quinn Crowe
Great experience! Alecia Benninger helped me from start to finish and was so kind and helpful with trying to find me my dream car! Definitely recommend checking North Coast Auto Mall out if you’re looking for a new car! *** Update: I’m still very happy with my car and the experience I had working with Alecia. However within a month of buying the car I have had numerous problems with it (needed 4 new tires, rear coupler went bad/4 wheel drive is stuck) which has cost me a TON and North Coast Auto Mall basically told me oh well and I had to deal with it… even though both of these problems literally appeared within a couple days of buying the car. They need to be more honest with what they’re selling so buyers can have a heads up of what they’re purchasing
Mariah Lynn
Came to look at 2 vechiles. The guy bill who helped us was super helpful and nice let us take the car we were looking at out to lunch. He answered all questions we had and helped us get the car we wanted for price we wanted!
Anthony Thornton
Roman did a fantastic job working with me and helped me get a nice car that I needed
Chris Carcione
Nick from north coast auto mall in Akron took great care of me. Definitely go see him for a great car buying experience.
Justin Bowman
Nader and Jamie hooked me up with getting my dream car! 5 stars go see these guys!
Nikohlas Gedeon
Logan was amazing helping out with us getting our new car! Would definitely recommend him and this store. Very willing to work with our financials and needs!
Darnell Bowers Jr.
Thank you to Bill and Justin from north coast auto mall of Akron Ohio, on Britain rd for the perfect experience in buy a vehicle that best fits my everyday life.
Shayna Marshall
Bill was great! Pleasant and smooth experience! Very pleased. Dave in finance was amazing also! They made a stressful situation easy and pain free!
Miner87
We are from eastern North Carolina and found this truck online. We called on thanksgiving day and Roman Stroynyy actually answered even though they were closed for the holiday. He was great to deal with over the phone and very helpful in …
Trent Wigfield
We went into North Coast Auto – with a dollar, and got a car. The Sale Team is phenomenal- I will be back for more business Thanks to Logan & Alecia my wife was able to drive away with the car she wanted.
Lucy Johnston
Daphon was excellent. We came from cincinnati and he recorded the car for us to ensure it was what we wanted. Would buy here again!
Allyson Steiner
Nader and Jessica were a great help. Nader walked us through the process, filled the tank up, and even helped to carry out my daughter’s car seat and all the stuff we brought to accommodate our young daughter. Friendly and fast.
julie smith
Justin lash was so awesome!! Got me into a Kia that fits me to a T!!! Thanks so much Justin making my experience buying a great car worth my it!!!
Alexander Walker
Bill did a great job making me feel comfortable and made it personal (in a good way). Offered me a ton of help I needed and made the process easy. I was essentially in and out.
STONY TONY
Monique had great excellent service. Very friendly and easy to work with. Helpful.
Tony Burgoyne
Great experience with Monique and the crew at NCAM Akron. Showed us a variety of options to meet our needs. Good music in the showroom too!
JESSICA SYKES
BUYER BEWARE!!!! Their warranty is a SCAM!!!! DO NOT BUY THE EXTENDED WARRANTY. The warranty company is Vehicle Investment Protection. They do not cover anything!! They have declined two claims for car repairs on my Volkswagon. I’ve had to pay for repairs out of pocket twice now which equals about $500. It’s a shame that you can not trust anyone anymore. I have called the warranty company and this dealership and they both pretty much said there’s nothing they can do. I just want to warn people about this dealership and this warranty company. PLEASE GO SOMEWHERE ELSE THAT YOUR TRUST!
Elisabeth Coffield
I got an awesome guy.. Bill Rose, help me and my husband find a great car at a great price. I would recommend coming here if you want a nice car and deal with nice people.
Dania Penny
Moe was amazing, very helpful and professional. I recommend going to see him if you need a vehicle.
Michelle Battiste
Omg when I tell you this experience will be one to never forget. I came here thinking I was going to only be able to drive off in something old or a high mileage vehicle because of my credit. I was wrong!!!! My sales associate was Bill and let me tell you he was great!! Nice and patient. He helped me to get a 2017 Acura beautiful color low mileage. Something me and my son can rely on. Thank you Northcoast of Akron!!! & thank you Bill
Matt Magaw
Awesome customer Service with Michael Mazur, was able to get us in a beautiful car. Met needs and answered all questions with satisfactory professional skills. Highly recommend using this dealership and asking for Michael.
Tabatha Smith
I got my new car from here and my experience was good Bill Rose help me out a lot very kind funny made my experience very good
Bob Bossman
My experience at North Coast Auto Mall was incredible. From start to finish, treated with luxury service. Nick did a fantastic job getting everything in order to make the trade in and purchase such an easy process. Fred was great to work with as well.
Patrice Felger
We had a really good experience here. Logan Stewart was the person here who helped us buy our Ford f 150 truck. Liked that they are up front with everything and no pressure to buy. Would recommend to friends.
Shaun Aaron
Went with a awful car with negative equity, and Justin Lash got me into the vehicle I wanted for the payment I wanted. He didn’t try to talk me into another vehicle like every other dealer. Highly recommend going to this place!
Rebecca Lee
We purchased a vehicle with Bill and had a great experience. From start to finish he was patient, attentive, and listened to our needs. He went to bat for us with the bank and helped us secure the best payment possible. Check out north coast and request Bill.
Austin Moeller
Logan was fantastic. Everything went very smoothly definitely feel like he should get a rised
one praise ministry
The service I got here was great thanks to bill R. For his great service and getting in a nice new car
Heather Perry
Michael in sales was so helpful when helping me find a great car that fit in my budget! Emily in finance was extremely nice and helpful!
Drew Riddle
Working with Bill Rose was a great experience, I came in and got exactly what I wanted and the price I wanted. He was really helpful and showed me similar options to what I was looking at and kept everything affordable. Dave in finance was a great help closing the deal! Thanks a lot!!
Jose Fmt
Mike mazur and John N made this process a walk in the park. Appreciate you boys! Till next time
Nicole M
Logan was a lot of help! He treated me like family and was really courteous! He was really thorough when discussing everything and made sure any questions I had were answered.
Michelle Rozak
I worked with Bill Rose, my sales person. He was professional yet easy going. Would highly recommend. The used car manager and finance were also awesome!!
kim kisley
Leaving north coast auto mall with my new equinox. I cldnt be any happier with the service all around. My salesman Justin Lash was awesome! Thank You, Kim Kisley
Amber Currey
“Based on reviews, I knew walking into North Coast Auto Mall in Akron that I would be satisfied with any salesperson we would talk to. Bill ended up helping us and he was awesome! He put up with my “”I don’t know what I want””/ “”I am not sure if I like it””/etc and helped us virtually all day. I ended up with something I had no idea that I would love so much! Today, two days later, we realized we forgot some very sentimental photos in the car I traded in. Bill went and found them in the car and saved them for us… He was great to work with and we are thankful to have had him as our salesperson!”
Brittany Pierce
Nader and John Nguyen were fantastic in helping me get a car! They responded back to my calls and messages in a timely manner. They made it their business to help me and get me into something!
Jamaurio Twyman
Nader save the day I appreciate how he did whatever to get the deal done and now north coast auto mall had another satisfied customer thanks to Nader.
Barbara Turner
Alicia was great she was very friendly and customer service oriented. She help with the car I wanted. Thank you
ice baby ice
I want give a special shout-out to Nader and Arien at north coast auto mall for making me a happy customer
Alfonza Steadman
Had a great experience here no problems at all and Roman did a great job at helping me with what I needed
jiaro monserrat
Moe, performance was excellent, great experience overall. We definitely would purchase again, entire team was great!
David Maddaluno
I had Alecia Benninger sell me a car while I was there and she’s a very straight forward, helpful salesperson
Amber Carrington
Awesome dealership!!! They have the best sales people! Nader and Mike were fantastic! Will deal with again! 🙂
Natalie Howard
We came in and worked with Alecia B. She was exceptionally friendly and helped us through the process of buying our new (to us) truck. She walked us through all of the features and answered all of our questions. There was never any pressure or push to rush to make a decision. We have bought several cars in the past, and this was by far the best experience. I highly recommend Alecia at North Coast Auto Mall!!
Tricia Green
Bill Rose was an awesome salesman! We had 3 kids with us and he was able to get us in the vehicle we wanted in a timely manner. Thank you so much!!! We love our new ride!!!!
mr. god
Nader was so helpful and knowledgeable. Very helpful and accommodating Highly recommended!
King Kam
I had a great experience my boi Justin really took care of me. Was able to get something in my range and even helped with the trade in. I fully recommend it
Jerry M
Logan was an amazing sales associate. Helped with the vehicle knowledge and with all paper work issues
Jose Sanchez
Mr Moe did a super job making sure that my family got into a jeepcompass. Moe is kind and made us feel very welcome.
Rahshod Robinson
I’m on my third car from these guys I love it here Quick and Easy and great selection of cars If you go ask for Justin he’s great guy he needs a raise he got me my car after hours and stayed over late to get me the vehicle. Want Some Wheels Go To North Coast They Got Crazy Deals There’s no Rushing Come On Down Ask For Justin !!
latoya Robertson
Michael mazur was very helpful and got us all set with the vehicle I really wanted and I really appreciate everything 🥰 thanks mike
Justin brophy
Bill rose provided outstanding customer service. We walked in with our 3 kids and he hooked us up. The whole experience was easy and made us feel like family!
Stephanie Harris
After hearing the word NO so many times I was so thankful that Bill Rose (and Fred) were able to get me driving again. The process was seamless. They were incredibly kind and I am forever grateful! Thank you Bill!
Pebbles Johnston
Overall pleasant car buying experience. Nick was great!! Such a pleasure to deal with him!
Makavelli Woodall
Nick did a great job helping me get my first leased car great experience look forward to getting out on the road.
Lauren Grifa
Monique and Justin very helpful made car shopping so easy took all the stress out of it. Thanks guys!
Shareese Jones
Nader was extremely nice and helpful with helping me purchase my first car would suggest everyone who’s a first time driver ask for him!!
Ayanna Turner
Nardar was an amazing sales rep! He did everything to get me into a car! Now I have a new 2017 Kia Optima! Thank you so much!!!
Melissa Hays
Nader Soliman and His manger Mike Stoughton did a wonderful job. Thanks for the great experience
Erik C
Michael Mazur was awesome. Staff was friendly. Made sure to service the vehicle before we drove it away. Will return for future auto purchases.
Ris B
Very friendly , helpful and great customer service. They work with everybody and Mike was awesome !!
Tierra Rogers
My experience was nothing but pleasant. After seeing a truck that I really wanted online. Roman contacted me to see about coming in. He answered all my questions before I made the drive. Once I arrived he made sure that I left in the truck of my dreams which has all my must haves. Everyone on the staff was very nice even helped me look into which insurance would be best for me.
Jordan Brooks
Alecia was very thorough and helped us a lot! Thank you so much!
Al Worley
Alecia was very helpful, and work diligently to finalize our deal. Was very informative, and stayed in touch throughout the whole process. She even made arrangements for me to have a private office to make calls, and take care of business during the transaction. But a car from this girl. She will get the job done!
Amanda Snavely
Highly recommend! The team I worked with made something that seemed impossible to me, possible! I still owed on my previous car and needed something new and they made it happen! Very pleased! Very nice and friendly staff! They answered all my questions! I worked directly with Cody and he was amazing! Started the process with John and he was very helpful and nice! Also worked with Mike and Emily for finance and signing and they were wonderful!
Sean Morrow
Logan and Jamie did an awesome job to make my experience here less painful than I expected from other dealerships I visited. Very knowledgeable
Darius Shropshire
I came here and worked with Tina she was extremely helpful. She related to my issues and gave very helpful advise, she wasn’t just trying to sell me a car she wanted to set me up for success! I’m extremely thankful for all she did. A+
Sonya Deshields
Bill Rose was the absolute best. So helpful and very kind.
Reese Singfield
JUSTIN LASH was very helpful and helped me with purchasing my first vehicle. Highly Recommend!
Derrion Campbell
Roman did an excellent job getting me into my dream car I would highly recommend
Luanna Shirley
This place is awesome!! They got me in my new Ford Edge! Roman the Foreign salesman was amazing and very courteous! They treated me like family!! Thank you Roman! A huge shout out to Travis for working his magic to get me in this Edge!!
matt maldonado
Alecia Benninger, she was a pleasure to work with! Made my first time car buying experience very easy. She really went above & beyond for me!!!
dee
My boyfriend and I came into this establishment, just to look at cars. We were trying to get an idea of what car my boyfriend could possibly get. ( We explained this in the beginning) Our sales associate seemed young, and he called over a sales associate representative/manager twice during our time there. After we test drove a car, the manager/representative lady came over and my boyfriend and her went back and forth about him not being ready to buy a car yet. He told her multiple times that he wanted to wait to make the right decision. This lady proceeded to press him, ask questions and tell him that he wasted there time. I understand that they get commission for buying a car, but this is not the way to persuade someone to do business with you. She made me and my boyfriend angry. The lady was very rude and we won’t be going back to this establishment.
brie trbojevic
We found what we wanted online. Everything was done before we made the 2 hour drive up. The car looks and drives phenomenal! The salesman, Michael Mazur, was simply amazing! It truly was a no hassle sale! If you’re looking for an almost new, luxury car with low mileage at a great price, this is the place!! Happy Customer!
julie maldonado
Our salesperson Alecia Benninger was efficient and knowledgeable and made our car buying experience a pleasure.
Keesha Wilson
Bill was an excellent sales associate. He was patient and knowledgeable of the car buying process. I liked that he found it important not to just sale a car but to sale each buyer the RIGHT car for them. Thanks to Travis as well!!
crystal miller
Absolutely the best experience I’ve ever had buying a vehicle in my life. All of the guys/girls at North Coast Auto Mall are phenomenal and go above and beyond. Ariel Seemann did everything he could to help me get approved I’m extremely happy and will be a returning customer.
Thomas Peterson
Thank you Bill. This is our 3rd car with North Coast. Were there 3 hours but it was worth the wait.
Shane Paxton
Mike and Mark were fantastic and very professional on the purchase of my truck. I’d definitely do business with them again and recommend them to anybody who’s purchasing a vehicle.
Nick Sellers
Mike was great throughout the process! I appreciate his customer first mentality. He also reminded me to grab my garage door opener! Great experience!
Cyn A
Mark and Mike were so helpful throughout the entire process! I was very pleased with the whole experience and would definitely recommend my friends and family here!!
William Houseright
DO NOT BUY A CAR FROM THIS DEALER! I had cash in hand and they sold the car right out from under me when I was PROMISED it would be sold to me!! Then they kept passing me around on the phone for over an hour before they had the decency to tell me! I would give it zero stars if possible!! The dealership is full of people who lie!
Jonathan Vales
JUST BOUGHT A 2019 FROM BILL and I must say I was skeptical he could find me something but he worked his magic and found e a great car for a great price. THANKS BILL
Amber Merrell
Bill is simply amazing!! He was very personable and made us feel very comfortable through the entire process! I very vague in what i was looking and without much to go on, he found us the perfect car for out family at the price we wanted!! I highly recommend him if you’re in the market to buy a car!! Bill you rock!!
Isis Robinson
Logan and Emily helped me get the car I wanted!!! I love it, very good customer service and nice to talk to. Recommend Logan if your coming here for a car.
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