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Elder Mitsubishi in Cedar Park, TX

Overall Rating 4.4 out of 5
242 Reviews   Write a Review
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Mitsubishi Dealer

910 S Bell Blvd, Cedar Park, TX 78613, United States
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All reviews:

Brittany Clinton
Staff here was great and was able to work a deal that worked in my budget. I appreciate not having to deal with very pushy salesman, making the process that more comfortable and great. I’ve had my vehicle for a awhile now and love it!! Thanks guys.
Ariel Chambers
Elder Mitsubishi is amazing! They really helped me out when I needed to get a car. From beginning to end. They were there every step of the way. Krystal, Scott, Lauren, and Chris were great! Thank you all so much for helping me get into a great car!
Cody Caskey
Not very pleased with this dealership. They told me I was guaranteed to walk out of there with a nicer newer car and so I drove an hour over there to fill out the paperwork and was told I would need a “friends or family” to co-sign and a down payment. I was so in love with that Chrysler 300. Oh well, I wasn’t surprised because the exact same thing happened a couple weeks prior at Covert Chevrolet. Needless to say I left there in the same car which I love. But it’s not a Charger or a 300. It’s a Dart. And not souped up at all.
Rebecca Talavera
I’ve bought two cars from Elder and the staff has been welcoming and accommodating both times. They are very polite and professional. They are knowledgeable about their inventory and work hard to get their customers into the vehicle that will fit their needs. I have been nothing but impressed with them. Also when I did have car trouble, they took care of my tow on the weekend and gave me a loaner vehicle to drive until the problem could be resolved. Shout out to Curtis in the service department for promptly and professionally repairing my car without cutting corners. I love Elder. Lifetime customer here.
shoulda ben urs
Sergio was awesome by making sure to keep in contact with me during the entire buying process! Yosiah made the process fast and easy! These guys really displayed immaculate customer service. I also noticed how patient one of the other salesman was being (had a customer who was extremely loud and decided to tell her entire life story) lol. It was a great experience!! Thank you guys so much!!! -Athena King
Abby Wanted
Scott Mason and D’Andre Reno took care of us💗💗 We went there with the goal of getting a 3 row SUV for the least monthly payment we could get and oh boy! I wish we were here sooner, because we got an awesome customer service plus a great deal, I am so thankful and happy and excited. Thank you so much for your patience I promise we weren’t playing any game is just that we found ourselves in a super tight financial condition and oh boy oh boy! This is the dream dealership plus D’Andre and Scott being so good to get us a accurate deal for our situation…. I can’t thank them enough so Thank you again!
Yanexis Morejon
So my experience was amazing Den was awesome everyone was friendly and super nice they took good care of me TOTALLY RECOMEND THIS DEALERSHIP……
Life with Mila
Love Dustin he was amazing and Aaron was great❤️❤️Dustin stayed with me until everything was finalized he was super helpful Aaron took care of business and everyone was so helpful and nice ❤️👍👍
Gabby Coronado
This staff that helped us out has made nothing but excuses They offered us Something that is called GAP they explained it one way and now that we need the help They are claiming That GAP does not cover the things we were told in the beginning when we signed all the paperwork with them. And also We’ve been asking for a rental And they say rentals are not offered….. I Had High hopes for them But they have let Us Down…. And I did Reach out to customer service And nobody could give me a straight answer They kept bouncing me line to line and No one would answer….
Alfonso Allen
Going into the process of buying a new car I’ll admit I was skeptical! They were patient with me considering I didn’t show one day and arrived late to my appointment. Talking to my salesman JJ Johnson he was a cool cat and worked with me on negotiating. I had my mind set, but he showed me better deals and took good care of me! I didn’t feel like my time was wasted nor did I feel like I was pressured into the deal I got! I’d Recommend Elder Mitsubishi to anyone! I’m definitely going to be back when it’s time to purchase my next car! Thank you guys!
Rob Scott
Overall a pleasant experience, everyone was friendly and professional. Originally I was there to find out what my options were as far as buying a car. They worked with me even though my credit is not in the greatest shape. I explained what i needed for a vehicle, and they brought out a 2020 Chevy Malibu. It was not new, but it was in perfect shape. After the test drive I felt like it would be a good fit. I did feel a little pressure about making the purchase, but I’m glad I signed the paperwork. I was able to leave with a nice, new car with no money down and no trade-in. They even delivered the car to my job so I didn’t have to worry about coming back for it when I had time (and a 2nd driver.)
Aaron Espinello
I walked in the door and immediately I got helped and was able to find a car that best suited what I had. I walked in with not much income or credit but they were very understanding and they were able to get me a really nice car! Thank you Elder Mitsubishi!
Bennett Ruetz
Ok peeps, the commercials are real! I totally got way more for my trade in than expected, the sales staff were amazingly friendly and worked with us so we could stay within our budget. I have already told a couple friends that need a new car to go to Elder Mitsubishi. And I will be returning for my next car! Give them a try I promise you will be surprised by how great an experience you will have. Thank you Chris for all your help! Your are awesome!
jeremy farrar
I love this place! Just got my second vehicle from there! I went in for an appraisal for my Kia and ended up leaving with a beautiful 2021 Outlander Sport. They were patient with me and worked with me all the way up until they were ready to close. I never felt rushed or pressured. Everyone is very nice and professional with their product knowledge and what would help fit your needs. I recommended them to a co worker and he bought his car from there too. I will gladly to my business there again.
Carlos Saenz
I was greated by the friendly staff at Elder. I was looking for a particular vehicle that they had. They were very helpful and worked hard to make sure I was happy with the vehicle I was purchasing. I ended signing the paperwork right away and drove off in my new truck. I am a happy customer.
Barney rubble
My salesman was incredible! Extremely professional, polite and knowledgeable. Made buying my first new car easy and stress free!
Robert Arviso
Dasia was amazing helping me pick out my new car! She gave me all of the options up front and was transparent through the whole process. If I had any questions she let me know as quickly as possible. She was professional and efficient!
Whitney Teegardin
I walked in to look at used cars and ended up getting a great deal on a new car. My sales guy, D’Andre, was extremely patient through the entire process. I appreciated the delivery process and getting a run down of my new car from Dean, being educated on my car made my buying experience that much better! My reason for not giving a 5 star rating is the amount of time it took to seal the deal. The sales people have to work with 3+ people at a time so, I mostly sat there waiting to talk to my sales guy.
Jamie cherry pie Garcia
Wow !! What a great experience!! We had a hit and run situation right around the holidays and let me tell you I was down in my luck with trying to get into a new vehicle after my insurance claimed it totaled. We came in here and D’Andre Reno was here to save the day! He reassured us that he was going to do his best to get us the best deal… We ended up leaving the parking lot with a new car and gratitude for our amazing sales man! Thank you so much !! We will be referring!! -Garcia’s
Gena Gutierrez
Elder Mitsubishi in Cedar Park were awesome. I can’t say enough good things about everyone. My salesperson Alberto was the best! He made everything so easy and we had a great conversation while I waited for approval. I would absolutely recommend!! Thanks Alberto
Ted Hall
My experience with this car dealership is much different than their radio commercials there was no pickle for a nickel when I picked out a car the first thing they wanted was at least $4,000 down payment on a compact car with my trade in!! A different salesman as I was looking at cars recommended a particular car to me it turned out it didn’t start I think it was a joke on their part. These people did a hard search on my credit it lowered credit score 55 points by the click of their computer I do not recommend this place terrible experience😡 Driving from Austin up to Cedar Park was clearly a waste of my time fair warning don’t believe their radio commercials they’re not true for everyone!!!!
Monique JOnes
Mr. Curtis is the best service advisor ever. He is always professional, courteous, and friendly. He also welcomes customers with a smile and throughly provides information on the vehicle. I have had luxury brand vehicles in the past that provided poor customer service. After purchasing a 2020 Mitsubishi for the first time I was apprehensive about the service department. Excitedly, I am so impressed with Mitsubishi’s service department. The quality of service received at Elder defiantly exceeds my expectations.
James Barnes
Great experience here at Elder Mitsubishi. Steven was very kind and helpful and put no pressure on us to purchase which I really appreciated. Will be back
Diego Barrera
I had a great experience! Steven was very helpful in finding a car that met my needs. I am very happy with my purchase, and they made the process very easy. I was afraid I would not be approved for financing, but they made it happen. I would highly recommend checking them out!
Alastair Courtland
I had an excellent and expedite experience with Elder Mitsubishi. I had no intention to buy a new car, nor the car that I ended up with, but I am certinly glad that I did.Steven Levi and Dean Zax stand out as amongst the most pleasant and efficient professionals that I have had the pleasure to work with in a long time. If or when the need arises again in the future I would definitely come back to Elder.
Pat Mendez
I just wanted to thank Soraya very much for getting us into a nice and beautiful car! She did such an amazing job, that I wanted to cry when we took our car home! She was very professional very polite she exactly knew what she was talking about, she just made our whole day that day because she was determined to get us into a car. She is a very good salesperson. If I choose to get another car, it will definitely be elder Mitsubishi!
Shalon Strong
Dasia, was absolutely amazing to work with while trying to process the vehicle and had the most kind heart and so open to understand my situation, if it wasn’t a professional setting I’d friend this women right away! Made me so comfortable and eased through the whole process ! Absolutely amazing human to be able to work with. The only down sides I had, I was promised a dinner gift card and never received as well as never received a copy of my registration, lucky haven’t been pulled over or needed it, as well didn’t get a spare key for my vehicle. but that would be my own personal experience through this process, over all im satisfied with the vehicle they helped me get approved for! One other thing is if you don’t research in advance what places to ask them to apply your credit to get approved they will run it 100 different times which may or may not effect your credit score, it did mine.
Khori Ticer
I am really loving my car I couldn’t be more happy with my purchase and the whole experience I had with everyone at Elder Mitsubishi, I appreciate your team reaching out to me and being so accessible anytime I need to call. Keep being great!
Christopher Cleary
LOOK AT THEIR YELP REVIEWS FIRST! They’re unable to get rid of yelp reviews. There’s a reason they have to do so much advertising. There’s also a reason once they have your information; you’ll be texted and called a few times a week until they get you in. If they get you on the phone eventually, whatever it takes to get you in will be said… thanks, but no thanks… buyer beware if you’ve got any issues… it’s a credit dropper
Garland Brown
Professional and courteous, happen to know one of the salespeople 🙂✌🏼🇺🇸
Becky DeLeon
A huge shout out to Yosiah ( sales man) he went above and beyond to help us get into a 2021. 0 down., Elder Mitsubishi has a tremendous staff. Excellent customer service. I highly recommend this place. Thank you Yosiah … you most definitely made it a Merry Christmas for my daughter Annette ❤
charles green
My wife and I was treated nicely and the service was ok. Really need to work on a friendly environment thou. I will be doing a nother review after my first oil change and wash.
Melvin Jones
Could get no deal but not they fault they try nice place to get a car
Shannon Perry
With no money down and a wrecked trade in D’Andre sold me an Eclipse Cross that I am most pleased with. I did not feel pressured or stressed through out the entire process. Awesome customer servic, he gave his attention to my request. Exceptional experience through and through.
Kristal Hite
Dean was very knowledgeable about the car. Nico worked with what I had and arranged a great deal. The finance lady (can’t remember her name) was open about everything I was signing and was able to get me what I needed on my new vehicle.
timothy burleigh
My wife and I decided it time for a new vehicle. We walked in thinking that we would be denied like all the other times. Well D’Andre Reno assured us he would do his best and he did. We got the vehicle my wife wanted, 2019 Dodge Journey, definitely will purchase from here again and thanks D’andre and the team at elder Mitsubishi now that wife has her vehicle I was also able to get my motorcycle!!!!!
Cody Caskey
Because they got my hopes up saying that regardless of my credit score or lack of a down payment I would definitely walk out of there with the car I wanted. Only when I got there they said I would need a co-signer and it turned out that I didn’t walk out of there with the car I wanted. I had to leave it there for someone else to enjoy. Super disappointing but we move on. This is in response to their reply. I was not offered a vehicle that was newer and less miles. Never once did they offer me a vehicle. They said I was approved for $9000 by one company but said nothing to me about a better car or a different route. I was told I needed a friend or family to co-sign and a down payment. Not one or the other but both.
Norma Reyes
Real good customer service. Very pleased with my Outlander Sport.
Conrad Klug
“Truly “”a dealer for the people.”” Walked in with fair credit and walked out with a new 2015 Toyota. High interest, yes. But they still work wonders!”
Susan Southern
“My family has purchased several vehicles from Elder Mitsubishi in Cedar Park and each transaction was more than satisfactory. In the beginning, they assisted me with some credit issues that had been following me around for years, took the time to explain interest rates, etc. and encouraged me to look to the future and a time when I would be able to finance a vehicle with a lower interest rate and improve my credit score, which is exactly what has happened! I owe the day my credit score moved from “”fair”” to “”good”” to Elder Mitsi, no doubt about it. I would recommend them, and have recommended them, to family and friends, especially those who need of a little help getting into a new or used car!”
Clinton Russell
Such a seamless car buying experience! Yosiah was awesome! It was such a pleasant experience compared to other dealerships!
Elizabeth Ashton
Love Curtis! He does everything within the guidelines of his job to make sure you walk away happy with the service. If he doesnt like his job…I would never know it because he greats everyone and Super friendly. Whoo hoo Curtis!
Ebony Garza
Deanna Masten
I went there with all my paperwork in line and a 2002 Grand Marquis for trade in. After 4 hours of going back and forth (I wanted a new car, I didn’t need it) I left with a 2019 Jetta. Let me tell you I initially went for the 2018 Passat. The sales staff busted their butts at 930 at night to make my sale happen with the Jetta. The Passat was not within my monthly payment budget. At the last minute, the sales manager said she might have another car for me. Dasia pulled the Jetta around and I fell in love. I left happy and within my monthly budget. They gave me a great price for my trade in. I am most satisfied with my purchase and everyone was very attentive. My credit isn’t the best and they were straight shooters. Thank you again for the excellent customer service.
Patty Gilmore
Chris and Dean have been awesome to work with and I am very pleased with the Outlander Sport.
Stellar customer service!! My finance guy Phillip and sales person David, were amazing and knowledgeable. They were honest the entire way and I was approved for a 2020 SUV!!! Dean was so detailed and helped me to know how to use every single function of my brand new car!! This dealership is superb!!!!!
Amanda Tovar
our rep was friendly and courteous. he told our options and helped us get into the vehicle my sister was looking for. great service from all the staff. this is the third vehicle we have purchased.
Natalie Copeland
We were traveling between family visits when car had an issue and we had to find a dealer to check it to allow us to continue on. Drove to Elder as they were the closest on the way if we were to need to go on home. They got us in as soon as possible. cleared the code and explained there was nothing else they could do. Still being nervous as we do not live near a dealer, they reassured us it would be fine until the code came again. Thank you to the agents for making me feel safe to continue to drive my car.
Michele Buford
My son was in a car accident a d needs to get a car. Daiza and Fred were very helpful. I’m recommending that anyone who is car shopping to at least stop by a d see you folks. It was worth my time today.
Michael Martinez
“Great people, great atmosphere. They had somebody “”shadowing”” the sales person just incase I had a question one couldn’t answer. I thought that was pretty cool. They to me seemed truly interested in serving my needs. Got me into something i didnt expect to get into but love it. I’ll be bringing in my daughter to try to get the same.”
Tamiko Drake
Their service department is the worse. Had my car for 2 months…no loaner car. Fixed something that was not broken for $333 gave it to me without testing their work. Was still messed up now its gonna cost me $2500 and another week. They’re the worst
Dee Thiele
The staff was very friendly. I had a transmission light on and they looked at it within 15 minutes and gave me a quick diagnosis that it did need to come in for work. They completed everything the next week and all was covered under warranty. I couldn’t be happier.
Steven Varnes
I live in the area and wanted to find a good place to purchase a new car for my daughter…. just like a lot of you I started off looking at local dealers and there reviews to find a place I feel comfortable going into….. we all know how sleazy SOME car dealers can be. I started to search on yelp and found this dealer (interested in the Mitsubishi brand) I decided to dig in and look at the reviews. I was bummed to see they have a 2 star rating and dug a little more……… lots and lots of negative feedback from customers!!! So being that I was still interested in the Mitsubishi brand I decided to look at the google reviews….. I was happy to see they had a higher rating and started digging into the reviews and was surprised how many questionable 5 star ratings they had( they didn’t seem like real reviews, like they were intentionally put there to boost there rating) ……. something seemed off about them. Then I stumbled across a owner reply to a negative review. The confusing thing it wasn’t by the owner. I found that Scott Elder is the owner of Elder Mitsubishi, The reply was from a employee by the Name of Laurie Thorsen not the owner, just a employee…So that was the first thing, I read the review and The employee did make a good point. The negative review was regarding their horrible commercials. ( I actually totally agree, some in bad taste…… lots of stereotypical stuff, owner actually got some push back from the local African American community over one of his commercials ) the employee replying as the owner went on about it’s not fair to review a place she hasn’t visited before and doesn’t deserve a 1 star rating. They I would say that all the 5 star reviews from people that never visited the location shouldn’t count either. Take a look at all the questionable 5 star reviews. Think I just found out why the yelp reviews are more accurate. Questionable business for sure!!! Sorry Mitsubishi……. I’m going somewhere else. Subaru, Toyota, Mazda etc etc are looking good.
Nicole Chapman
Cody was the best! He was thorough, honest, and fun. He got me into a BRAND NEW vehicle with terms agreeable to my standards. I have never had an experience at a dealership as pleasant as this. Cody is a genuine asset to the Elder family. Joanna was great in going over all final paperwork with us. She made sure to explain everything clearly before we signed. Alex thoroughly showed me all of the features of the vehicle and how to use them. I will be referring friends and family here when they are in the market for a new/used vehicle. Thank you for making my day!
Karen Young
Everyone @ Elder is so NICE and very helpful. Thank you for getting me into my new white car.
Heather Teague
So so happy with my experience at Elder Mitsubishi! D’Andre is very friendly & professional, and did his best to get us in a car that we loved. He was very mindful of the fact that this was my first time buying a car and helped me understand everything I needed to know. I also appreciate all the other nice staff keeping us comfortable while waiting with snacks and water! It was a bit of a rollercoaster ride at the beginning due to the approval process. Expect a pretty big deposit if you’re lower income. I was gullible about the $5 down promotion, but there’s other factors the play into that. Nonetheless, I drove off today with a 2015 Nissan Altima and couldn’t be more ecstatic!! Thank you!
Kylee aviles
Garret was amazing. We were conflicted on if we should get a new vehicle or if we would even qualify for a new vehicle and he was there every step of the way. We even had a 2 day test drive with the vehicle to see if we would like it and we loved it. Thanks for the amazing customer service
Julie Villa
I had a amazing experience at Elder Mitsubishi. The care salesmen and staff were so helpful in finding me the right car for me. They answered all my questions and made sure I understood everything. I would recommend this dealership to all my friends and family. Thank u for everything.
Edward Moya
Dasia was very good and helpful for get me into a better vehicle did not have before. She was very professional and went out of her way to even to detail my vehicle prior to my purchase.
Tam Sunshyne
Elder Mitsubishi often emails offers for free oil changes, etc. Often enough for me to notice. Anyway, the gentleman at the front desk gave my husband a hard time about using the coupon that was clearly emailed from them. He had to take it back to his supervisor who also said we couldn’t. After some back and forth they finally accepted the coupon. The mechanic who actually did the work was informative and efficient. The free car wash is also nice. That’s what made the experience better.
Angela Cole
Staff was friendly and knowledgeable. Excellent customer service
Paula Wright
I still have not received a call back that I was told I would get about the part that the service manager said he’d ask his manager about.
Tim Moore
I want to commend Steven Levisalles for his excellent service!
Kimberly Wall
I had alot of previous credit issues but the staff did a wonderful job getting me into a new car. I will definitely buy there again and will recommend it to everyone!! Thanks for all your hard work guys!!
Veronica Flores
Garrett D. Is very knowledgeable sales person. Thank you for having him as your sales consultant. Very impressed and satisfied on my purchase .
Jake Knodle
The part I needed was on back order so I had to come in twice and both times I was happy with the front desk and the ability to help me understand what was going on with the car. I am very happy with my experience and my next car is coming from here. Thank you.
Calvin Scott
Good people good team life changing experience and definitely got my business for lifetime
Prophetess Victor
Austin my consultant was an excellent person very cordial and understanding. Thanks Austin
They got me the payment I was looking for, but I did not notice a crack in the windshield or that the gas cap did not open until the next day. I came back in a few days later to see if they could fix them, they refused. I was pretty upset that they could not fix these since I had literally just purchased the vehicle. If you are desperate, this is your place. But I will not be buying from them ever again since they refuse to take care of their customers. Made me feel like another number. Spend your money elsewhere!
The wonderful sales team helped me every step of the way. I had probably one of the most complicated transactions and they didn’t get annoyed with me once! Two thumbs up!
christina passarell
Very welcoming people working there. Very fast service
Carol Belbin
The staff at Elder Mitzubishi is fantastic! They always go above and beyond. I’d recommend them to family and friends.
K Kilb
Recently purchased a used car from Elder and the entire experience was great! They really did work hard to get me into a good car, even with my poor credit. From the service managers, to the finance people, the customer service is truly unmatched.
Robert Sanchez
I would like to thank everyone at elder Mitsubishi for great service. My salesman Phil knew what he was doing and knew a lot about the car I bought and the manager Mr. Manson did everything in his power to get the deal I needed to have and I will highly recommend them to all my friends and anybody that needs a good car. Again thank you very much
Caitlyn Rose
If your looking to purchase/finance a vehicle on a strict budget I strongly recommend you to ask for Phillip Pilkey! There wasnt any BS like the other dealers, definitely made my car buying experience FANTASTIC! Will be back in the future😋
ricardo cruz
Juan Gonzalez
Truly amazed at the service. The helpfulness of everyone at the dealership. As advertised Elder Mitsubishi made it possible for us to drive home in the SUV of our choice. Thanks to the Dealer for the people Elder Mitsubishi.
clinton kelley
I was very impressed by how my sales rep. Joseph helped me through it all. Despite my frustration that a deal could not be worked out . I left feeling hopeful that I wouldn’t have to spend another ride in my car I so desperately wanted to get rid of. I give the 5 star rating for Joseph not for the company he works for as I replay the whole video of how Mr. Elder is a dealer for the people and that with thier creative solutions to get customers in the car they need. I test drove a 2020 Mirage and felt good that I could make this car payment and work for me not the other way around . Yet , why couldn’t they accept my trade in , and be stuck paying for two car payments , how is that even make sense . Someone there has to have a better result for me a better solution.
Well where to start ….so my car broke down and we were in need of a car really bad….heard the commercials on the radio so said what the heck I’ll give it a try what’s the worst they can say is no….so I went in talked to steven levisalles he was super friendly even tho me and my wife’s stress level was high lol…..we don’t have the best credit so I didn’t think we had a very good chance of getting in a car but steven was very optimistic and said he could try to do something …. came back and said only with 1000 down….dang I knew it ….no worries came up with the money….called him and he came in on his day off the day before Christmas Eve….it was late so he let me test drive the car overnight and come back the next day which he was off also ….which happens to be Christmas Eve that’s dedication to the customer right there and those guys don’t even make commission….in my opinion this place is one of the best car buying experiences I have had yet …..not only stephen but all the staff was friendly and helpful …..hats off to elder mitsubishi and staff and thanks steven for all ur dedication to getting us in a nicer newer ride …..merry Christmas 🎄
Betty Cepeda
“We began our ‘search for “”our perfect vehicle”” at Elder Mitsubishi. We were overwhelmed by ALL of the wonderful vehicles to choose from! HOWEVER we didn’t have to search long before we located “”THE VEHICLE OF OUR DREAMS!! Staff are attentive, knowledgeable, & friendly! WE recommend Elder Mitsubishi for ANYONE NEEDING/LOOKING for a great vehicle!!”
Theodore Harmon
I worked with Jovani to find a new car after my old one broke down. He listened to all the details of what I was looking for and there were a lot of options for me to choose from. The overall buying experience was fantastic and I never felt pressured. At the end of the day Jovani and team got me a great deal on a new car. Very happy and I highly recommend!
Chris Hodges
Customer service is amazing! They do just about anything for you
Renee Gold
I love my new car thank you guys for putting me in something that is safe for me and my kids..
keri Floyd
I went in looking for a used car. Really didn’t think my credit was good enough to get brand new. Whole experience was great. Sales lady was awesome. In and out under 3 hours. Brand new car no money down very affordable payments! Thank y’all so much!
Lacie Garcia
The staff at Elder Mitsubishi were extremely polite and knowledgable; from the sales department to the service department, they were really helpful. I got a good deal for the used truck I bought and the process was relatively smooth.
Charlie Saenz
Updated: After a bit of an issue. Ms. Kristle reached to me to try and resolve my issue. I was directed to Steve who was extremely helpful. After a bit we found the perfect truck for me and I ended signing the paperwork and drove off with my new truck. They were very apologetic with the issue and I ended up a happy customer.
Robert salazar
I have been driving my current vehicle for sixteen years and it was already used when I bought it. I have sunk a lot of money in repairs over the years. The other night it broke down again and repair estimates far exceeded value of the vehicle. Reluctantly I realized it was time to throw in the towel. There are are many car dealers in the Austin area and car sales people are not exactly known for their ethics. Scott Elder Mitsubishi caught my eye with the cheesy commercials but they promised they could get you in a new car. I looked them up and read good testimonials. I looked at their used cars online and decided to give them a try. They quickly reached out to me by email and then by text. I decided to give them a try. My credit is not that bad. I figured I could get a decent used car. I was wrong. They worked with my wants, my budget and everything. Everyone was very professional and courteous. I drove off the lot in a new car! I have never had a brand new vehicle in my life! Give them a try. You wont be disappointed. Dont forget to ring the gong as you leave. Small caveat. They took a picture of me in front of my new car holding the keys saying they would send it to me. I never got it.
Jennifer Inostroza
Friendly salespeople will go out of their way to make you feel valued.
Adelia Stoddard
I am highly pleased with Elder for getting me into a car I am happy with. Am passing my experience along to others. Thank you so very much
Mikeal Shumake
Car salesmen was very nice and helpful he Obviously had alot of customer service experience highly recommended Elder Mitsubishi
Carolyn M.
I really appreciate the explanation of services Curtis gave & the offer to set up my next service appointment promptly.
patrick jennings
When these guy and gals say they will work with you for what you want THEY MEAN IT. Im very happy with their finance people and the salesmen was great. I highly recommend using them
Toni K
I went to three other oil change places who all told me they either didn’t have the oil for my vehicle (Mitsubishi Mirage) or they could only do full synthetic for $70-$90. Here it was less than $50 for full synthetic and they cleaned my outer too! They also were busy today but I dropped my car off anyway because I desperately needed it and they were able to get everything diagnosed and maintenance done within a few hours. Happy for the great, friendly, & reliable, service!
jackie harris-crrayton
“Most appreciative to purchase from Elder Mitsubishi again! “”The dealer for the People”” thank You Sales Consultant Dasia Hood and team!!!”
Rubbie Salinas
JJ greeted us as soon we drove up and made us comfortable and listen to what we wanted and needed. Showed Exactly what we asked for! We were able drive away with our dream car with a smile. We keep returning back to Elder because they. Always treat us good and I will recommend to others
Sirpreme Mannifest
Julian Limon Fernandez
I love 💓 J J JOHNSON
Ebone Carter
This was the best car buying experience I’ve ever had. There was no pressure to purchase a vehicle, and purchase process was easy to follow and transparent. My sales constant Phillip was mazing and made the car buying experience super fun, he kept me laughing. Dean was also great with providing all the helpful tips and trick on how my car works.
Joel Adams
Phil put my wife and I in our first new car! Our credit isn’t great, and we didn’t have much to put down, but he worked with us and got us in the monthly price range we could afford. Everyone there was very helpful and pleasant to work with, and Phil stayed until well after hours to help us out. I HIGHLY recommend this team, give them a try!
Tina Stover
I very happy I bought my car from Elder Mitsubishi. Awesome staff, customer care, and fast service. Thank you Elder
Simone Ferguson
JJ was the first person to greet me and he was very helpful throughout my whole process. He did everything he could do to get me a car that I was satisfied with and that I could afford, even with my not so great credit. Everyone was really friendly. I would definitely recommend Elder Mitsubishi to anyone in the market for a car.
Grissell Morales
This is an amazing place. My van was totaled because I was rear ended and I was at lost on what to do as a new car was not in my plans at the moment. I was able to leave this place with not only a new vehicle but one with a great and affordable monthly payment. My seller was Desmond Carr, but everyone I encountered while I was there were amazing. I would recommend this place 100% it is the best!!
D Hunter
Kathryn Paine was the absolute BEST! She made me feel so comfortable! Her personality and knowledge was so warming. She made the whole experience comfortable from the beginning to the end.
Lena Rios
JJ was very helpful and friendly. I went back to pick up a couple of things I didn’t get the first time and that didn’t matter. I was treated no different. Friendly staff all over the place. I went back for my first oil change since buying the vehicle. Again very friendly and smiles from everyone. I just got a free oil change coupon as well. Months later and still keeping me happy. Thanks Elder!!!!
Eva Solei
OMG! I went there to shop for a SUV and ended up with a deal I couldn’t say no to. Back into the day I wouldn’t it a chance… but today could not be any more appreciated. Definitely would recommend them to anyone!!!
Cole Stonebraker
Even with my lower credit, I was given a lot of different choices, when other dealers would just give me a low end car. Really impressed with their customer service. Garrett had been a huge help! Would recommend!!
Magnus Strange
FYI – I have bought my 3rd car from them… Good People!
Nadine F
The car wash needs to be improved. Im not looking for a detailed work but ….. Also I had to re-ajust my seat and the back to fit me again. That I don’t like
jacob trevino
Elder Mitsubishi is lying place. It’s the same as any other dealership. I wish Mitsubishi would take this place away. The people are friendly but their promotion is not true. I was shocked at $3000 down. You have to be qualified for $5 down. Same as any dealerships. Please take elder Mitsubishi away.
Isaac Euresti
Great people and the most helpful team Dave and marlizeth helped me in the up most way
Jadrian Moore
I had a really good experience. They were awesome! I didn’t hvae to wait that long either.
Ryan Torres
I really enjoyed my purchase experience with y’all I didn’t feel pressured or pushed and your sales staff made me feel valued and appreciated… and as a mechanic I really love that I have a 30 year 300000 mile warranty
Stephanie Pink
I love my new Outlander Sport. The ride is very comfortable and stylish to other competitive SUV’s. Mostly all the onlookers are in Awwww. I would like thank Vincent, Sharla and Dean for helping me through the process of the purchase. God Bless you all and I will see you all soon.
Carrie Gilbert
I have never had a dealership be as aggressive as Elder. I inquired about a car online (we were looking to buy two cars at the same time), and they texted or called every day, despite the fact that I clearly stated we would call them when our work schedule allowed us to come in. They ignored my request, continued to call and text every day to tell us to come in. I asked to be removed from any call lists last week, and still they called me. These aggressive sales tactics are a huge red flag for my husband and I, so we went to another dealership and drove two 2020 cars off the lot. Unfortunately, due to the way Elder Mitsubishi treats potential customers, they lost our business forever.
Rex Bogges
Everyone was nice and professional the young man that helped us told us everything that was going on. I would highly recommend them, my son actually purchased a car from them previously.
Maria Hunt
I called everyday for a week straight to confirm I had been approved with no down payment and no co signer… was told I was approved for up to 25,000 I had advised them I was spending money on a one way ticket to fly there to get a car and specifically advised them of what I didn’t want… they kept guaranteeing me that I was approved and would be able to make a choice… they called and text me daily to remind me… I get there and IT WAS A TOTALLY DIFFERENT STORY‼️ Now I am out of $500 that I spent to get to and from and no longer can afford to catch a lyft to a job I just started due to WASTING money… then the salesman had the audacity to tell me he understood… I will be consulting an attorney to see if there are any legal actions I can take against them… bc I SPECIFICALLY asked and was told SEVERAL times I was approved and once again now I have NO money to get to and from to work all bc a car lot felt they could make me change my mind when I arrived and decided to lie to me to get me there
Samuel Garcia
I went in there looking for used car and i was only going to look at it and test drive it. Never did i think i would be driving off the lot with a brand new car. The transaction was lengthy, the reason i went in the evening. They had to jump some hoops for me to close the deal. I barely had to put down any money and my monthly payments fit my budget. JJ was my sales person and he really work to meet my needs and i happy with the purchase i made in June 27. I would totally recommend anybody needing help buying a car to come visit them. Everyone is very nice there and they will work with you and help you get what you need. JJ was the hero of the day! Thank you everyone that put there hands in to get this deal closed. 👍
Jackie McKinney
Courteous staff. Clean facilities. Comfortable waiting room. I love Elder Mitsubishi
Jamie Marie
Garrett was great ! He helped me so much and made sure I got into something I really liked ! Great customer service as well . Thank you !
Miss Boujielistic
Wonderful 👏 got me in to a brand new car Immediately it took about 3hours but the sale mans and women were very Courteous Thanks 😊
katie moore
We went in not really knowing what we wanted but within about 30 mins we knew exactly what we wanted thanks to all the information and knowledge from our Salesman.
Marco J Mejia
They suck. I they never keep their word
Laura West
Ive never experienced the professionalism and genuine care for helping me find what I was looking for. They also took the time to educate me about my vehicle. In my 20 years of buying cars, I’ve never walked away feeling this happy with a purchase.
Martin Salas
Outstanding.. experience..come on out get a car from Scott Elder and drive off the lot and live Very happily ever after,🙂
Emily Veiga
Phillip was amazing! From beginning to end had my best interest in mind and didn’t feel taken advantage of at all! Got the car I wanted for a price I wanted!!! Awesome experience!
Andrew Helt
0 complaints desia worked her magic to get me what I wanted price range and payment wise was my first time getting a car at a dealership and was great experience. Thank you to the entire staff at elder
William Russell
The service waiting area really needs some attention to detail, and is very dirty, the agent took my car keys and said nothing else until finally the car was ready, I thought that maybe they would at least have washed or disinfected the car, but nothing. I love my mitsubishi, but have so many bad experiences that I will not buy another one from any of the dealerships and service locations i have dealt with in Houston and Cedar Park. I still have not gotten over the fact that my prepaid service agreement for 36000 miles was not honored, because my car had 36054 miles when I took it in and had to pay full price after the service was complete. the least they could have done was give me the information in advance that my prepaid service was not going to be honored, I just cant wait to have enough money to put down for a new car from a reputable dealer and get rid of this car. This is a complete 360 from the service I receive from Toyota on my Rav 4. As you can tell, I am very unhappy about my whole buying and servicing experience. Its such a shame that the customer care and customer service are not valued after the sale has been made. Mitsubishi outlander is a fantastic car, and I would love another one.
Richard Villalobos
I gave Elder Mitsubishi five stars very professional the gentleman that helped us was very professional everybody there was awesome I will definitely send people y’all way thank you very much my son is so happy with his new car and I am so happy because he’s not using my car anymore. LOL
Kenny Hutch
I’ve bought 2 vehicles from Elder Mitsubishi and each experience was very smooth And Timely! Very nice employees. Mr. Adrian Swain did a Great job in helping me get into the truck I picked at the payment I was asking for! I would highly recommend anyone to go there first to visit with their sales employees and check out their good selection of vehicles. The experience was smooth and pretty fast!
Arianna Romo
Were here at elder and our guy Fred is the best hands down ask for him again Fredd
Daniel Robert
Just had my first accident and totaled my car. The really friendly people here helped get me set up with an even newer and better car than I had before! Thanks to Thomas Bright, I relieved some stress of getting another car, and had a great experience along with fantastic snacks and cooperation. Would highly recommend coming here!
Katie Reid
This place operates like a used car lot in the 70s. Scripted tactics and they give you the run-a-round w/ inexperienced salespeople. The “dealer for the people” wanted $6k down in place of my poor credit. I found a different dealership that worked a much better deal, and I got a nicer, newer car for $3.5k down. Huge waste of time. Try Covert or DriveTime for poor credit situations, both got me better outcomes and I chose between the two.
Ellis Jenkel
Austin Maxwell was very polite and extremely helpful. The whole staff was AWESOME and very Enthusiastic they were very delightful. I highly recommended Elder Mitsubishi to everyone I know and their wonderful services. Thanks Austin, made a big difference and made my payments lower, just how I would hope so. To all Mitsubishi employees A BIG WHOOP WHOOP!!!!
Alixandra Prejean
We have gone through Cedar Park Elder Mitsubishi two two different times now to trade our vehicles in. They did good by us both times. Aaron Douglas was extremely helpful through the process of trading our one vehicle in. He was extremely helpful and supportive in helping us get into something that was a good fit for our family. I highly recommend him and this location. Thank y’all!
Lydia Y
Made an appointment and showed up on time. Took 45 minutes of waiting for someone to finally get me started. And while I sat there waiting for my appointment they even texted me asking if I had trouble finding the place, after I had been there for 30 minutes. Um bro I’m right here?? Made the appointment to view a used car (4runner) they had on their website and for whatever reason it wasn’t in the lot?? So I never got to see it. :/ the staff WAS super friendly and helped me get a better idea of what I could get based on my finances. For that I’m very grateful as I’ve never bought a car from a dealership before. Just wish they had the car I specifically requested to see and they honored the appointment time. The only reason I went was for the 4runner, THAT I NEVER GOT TO SEE.
jeffery strickland
I just made my first road trip in my new Outlander Sport. I absolutely love it. I just wanted to tell you how much I appreciate your patience in getting this deal done and the great customer service I received from all the staff at Elder Mitsubishi. I have been buying vehicles exclusively from another Austin dealership for the last several years. This is the first one I have bought that wasn’t from there and I was a bit hesitant but no more. You guys rock. Thanks again for everything!
Laurie Conaway
My sales guy Phillip was the BEST!!! Phillip has excellent customer service, great knowledge about cars. He got me into beautiful car and it couldn’t have happened without him. Thanks Phillip!
rebecca loudermilk
Steven, Dean and Scott as well as the finance team were amazing. They went above and beyond to help make me get into a car that was perfect for me. They are a true dealership for the people. Steven was honest and upfront with everything and didnt try and force me into something else or upsale me. When I told them what I could afford they stuck with it. I highly recommend them for a car buying experience.
D. Michael Davis
The commercials were advertising that if you make $450 a week and even owe 1,000s more on your car that they could get you into a newer car. I finally decided to view their online inventory but was required to put my contact information in first. As soon as I did that I received a call from an Elder employee before actually accessing their online inventory. I was asked what I was looking for and I advised probably what I was driving now, a convertible mustang. I was then told they had one, a 2018, black, leather interior and only 40K miles on it. This was Saturday and I was working in Austin until 5 pm and Elder closed at 7 pm. I made it there just after 6 pm. After looking at and driving the car I decided to have them appraise my car and submit the credit application to their lenders. By 8 pm they had received an approval, gave me the car but I would need to come back Monday to complete the paperwork. At first it was about $100 a month higher than I wanted. When I came back on Monday that lender pulled out and they were actually able to get me where I wanted to be. I was given approximately $2,000 more than Kelly Blue Book appraised to me. Elder also came down approximately $2,000 on my car purchase to help offset was I was upside down, approximately $4,000. I would recommend to others.
Keep up the great work.
E Lopez Lockhart
I walked into the dealership with one thought process and I told them as much. They listened to me and provided options I didn’t know existed. There was no pressure just good old customer service. It was more like a friend looking out for another friend. Thanks Cody(sales), Marli(Finance), and Alex(Delivery) for a great job beginning to end.
Whitney Ontiveroz
“HORRIBLE They sold me a Brand new 2020 outlander sport in April (ish). I asked for Gap insurance, and the fiance lady said NO as I wouldn’t be upside down as I qualified for no interest for the life of my loan. Went today to sell it back, as {due to covid} i am now working remote 100% of the time and no longer need a 3rd vehicle. However, they wanted to actually offer me a little less than HALF the “”MSRP”” “”cheap”” price they gave me in the beginning of the year. Yea, NO THANKS. I know you just wanna make a pretty penny on it. Never dealing with them again. Thought they were amazing, as Mitsubishi has never done me wrong (as a brand). However, this dealership?! Heck no! GO ELSEWHERE. Come to me! As I’m selling it private & have all the knowledge the do, along with tricks up my sleeves to get you in the “”brand new 2020 for $0 down!”” Haha If you can qualify here, I can personally share my knowledge of how you can qualify elsewhere & not be scammed by these people.”
Angela Heard
I recently bought a Mitsubishi Eclipse Cross and absolutely love it. Garret was so amazing to work with and would recommend him for anyone looking to buy from Elder!
Justin Smith
J.J. was amazing and patient!! He answered all my questions and even gave me tips to save money!!! Thank you J.J. and Scott Elder Mitsubishi
Jason Martinez
Terrible service. Sent my papers to wrong address twice which caused our deal to fall through. Shipped me the wrong plates, and still charged me to get new plates.
Charles Hendry
We love our Mitsubishi Outlander, it has been a great vehicle. I loved the one I drive at work so much I bought one for myself.
Sara Dare
I really came in with no expectations and I was very pleased with how my experience went!! Fast and easy!!! No run around or back and forth!!
m nachlinger
Great company and salesmen. Adrian was the best. Got me into a brand new ride and there was no hassle. Great team and dealership. If your looking for a new nice ride, go see Adrian at Elder Mitsubishi
Amanda Pyle
My car broke down on the side of the road after having repairs done. This is the closest Mitsubishi dealership to my house, even though its 45 minutes away. They paid to tow my car back to their dealership, but repairs were looking costly considering I JUST paid to have repairs done. I was able to trade in my 2014 mirage for a brand new 2020 in the color I wanted and I got a great deal for it. I’m grateful for Elder Mitsubishi for coming through and helping me when I needed it. They go the extra mile!
Rudison Garcia
Great experience! Love the way I was treated. Great sales representatives specially D’Andre. He was an exceptional salesman and even better human being. He was really genuine and had amazing customer service skills. He also got me an amazing deal and I was able to get one of the best cars I could own.
anita garcia
I needed a reliable car and Elder Mitsubishi was a great help for my husband and i. It was a great experience. Phillip was a great help I advice you all to go see him for your car needs
Yingdan Shi
This is the best dealer we’ve ever worked with! Dasia and Scott were really helpful to our final purchase. They have been very friendly, patient, professional and easy to communicate during our buying process. Dean the delivery coordinator was super nice to help introduce the brand new car functionality. All in all, Elder Mitsubishi is a reliable dealer to work with! Highly recommend!
Laura Gisi
Didn’t buy a car here, but every single one of the staff that I encountered on my mission there went above and beyond to ensure I was well taken care of. They were all so nice! Plus, there was this random gong sitting there on the showroom floor, which made the place extra cool in my book.
Amelia Haschke
These guys are awesome and they really are for the people they went out of their way to guarantee me a ride and i really felt both my sales guys did everything in there power to help me and did i highly recommend anyone looking for a vehicle to go see these guys in cedar park
I love this place! We’ve purchased our 2020 Mitishibiti Outlander SP from here in January. The car drives smoothly and I love the diamond red color! They worked with us to get a great rate! We’ll definitely be coming back to purchase a newer car. Thanks!
Edward Estevez
Horrible service. Just walked in and no one talked to me or wanted to ask if I needed anything. Eventually a woman asked if I’d been help after a while and I said I wanted to look at trucks. She said she get someone and went behind the window where she was obviously not getting anyone. A man in an office not doing anything Eventually asked if I’d been helped and I explained the woman was supposed to be getting someone and he says he’d get someone. Talked to the woman and they both come out and say they’d get someone but never did! Obvious they don’t need the business. Don’t go here!
Angela Espada
I went in to the dealership thinking they would not be able to help me get a car for my daughter. Not only did they work their magic and make it happen, I did not even have to be on the loan. My daughter was able to purchase her first vehicle all on her own. The only thing I had to do was negotiate and test drive before she came home for Spring Break from New Mexico. It was seamless and I didn’t have to spend hours at the dealership. JJ was so helpful and was easy to talk to. When she got home we drove down to the dealership for her to sign her documents and Dean took us through the process of setting up her service appointments. There were a few minor scuffs on the car and they fixed it right away. She drove off in a brand new Mirage Hatchback. Great people, great service, and I highly recommend them!!
Vanessa Alonzo
Great experience and everyone was so friendly.
Jason Shipman
Service was great! Everyone was professional and eager to help! Five stars:)
Estella Ortiz
I just wanna say THANK YOU so much to every one at Elder Mitsubishi for great customer service and just an overall great experience. Dasia and Dean are THE BEST. I LOVE MY NEW OUTLADER and so do my kiddos.
Siera Fasulo
I had nothing but a great experience at Elder Mitsubishi. I went in with no down payment and not the greatest credit to offer and Dean literally did everything in his power to help me get in a car with no down payment. Not only that what they originally quoted me for the monthly down payment got down even lower with all of their diligent work. I highly appreciate everything the finance department and Dean did for me!!
I live in South Austin, but made the drive up to Elder after a recommendation from a friend. The experience was definitely worth it, as I’ve never had such a friendly and smooth car buying experience! Steven was an amazing salesman, and the whole team was helpful along each step. Thanks, y’all! 🙂
Rebekah Bennett
This place was absolutely amazing and so helpful. Steven was the salesman helping me and he went above and beyond to make sure we got our dream car for the best deal.
Savannah Garcia
Great service!! The people I talked to were friendly got me in what I want and worked with me so I wouldn’t have to put anything down thanks elder Mitsubishi🤍
Irvin Kleinpeter
When buying my vehicle the process was good no all day haggling going back and forth to see the finance manager…love the warranty
Ellie Lopez
“This is our second time doing business with Elder Mitsubishi. The first car we got was a convertible mustang which I feel in love with, seeing myself driving with the top down and just cruising. The sales staff (Steven) were super and worked to get us approved and took my “”toy”” home. Came time for another car, we came back to the dealership we trust! We were approved and took home our new car. Once again, the sales staff, the credit dept, and the delivery coordinator, Dean were great and very helpful. I highly recommend this dealership and its wonderful staff.”
Keisha Stevens
Everyone here was friendly, smiling, confident. I felt so comfortable here at Elder Mitsubishi, my sales person was amazing, listened to my needs and wants pertaining to a car. I would definitely recommend Elder to everyone. My sales guy was Garrett and he was so amazing, customer service driven, explains everything that you understand what he was saying not the dealership jargon, he walked me through step by step, and went above and beyond to get me into my 2018 Nissan Rogue. Thanks Garrett, thanks Elder Mitsubishi.
Shelia Wiggins
Phillip was amazing and very knowledgeable. I was there a few hours I felt like I was talking to my son the respect this young man showed me and helping me get into a new car was great. I will definitely recommend you guys.
Haley Moser
I had an amazing experience here! My fiancé and i are both in our early 20s just barely starting to adult on our own, and we came in with very basic knowledge on what leasing a car is like, but the Elder Mitsubishi team took their time with us and made the experience stress free. They even let my fiancé trade in his old car! Yosiah was super helpful in explaining the process and really made us feel like we mattered, and Dean showed us some awesome perks that come with being a Mitsubishi owner. Will be recommending to everyone i know looking for a sweet new ride!
Misty Calhoun
Lies. Every thing the sales rep told me was a lie. Did not listen to what the customer wants. I watched at least 12 different people leave without a car, not including me. Complete waste of time. You need a large down payment and excellent credit, which is opposite of what they advertise. My credit was ran 5 times! I had to tell them to stop.
Adam Ranallo
Salesman was great but the financing department was another story. They messed up details/the whole process was very annoying. They assumed I owned my father’s company despite me telling them I worked for him. It was also written down. Major headache of an experience, Elder commercials upset me for a awhile after.
Reana Nelson
The service department was prompt in making the repairs and the customer service was excellent.
Nekeida Pierce
We were able to get everything done thoroughly. Austin was very knowledgeable and helpful. We had a good first experience at Elder.
Robert Organ
Very happy with service and overall experience.
If I could give it 0 I would. I received preapproval (8 months ago) and they wasted my time then I decided to give them another chance. I received an APPROVAL and 1st finance guy stated I would need 0 to little down. I told him needed time to think. I called today to confirm offer and another finance guy answered and said I would need $3500 down. I explained that’s not what I was told. Hmmmmmm what happened to 0 to very little down? What a joke. Stay away
Jeff m
The team at Elder Mitsubishi are amazing. They walked me through a successful purchase flawlessly. I hadn’t purchased a vehicle in many years. After a couple of days driving the new vehicle I found a few new things I was looking for. I came back to visit the team on my third day and explained my concerns. Elder Mitsubishi has a solid program when buying a new vehicle. If in three days you are not completely satisfied you can bring the vehicle back to find the right vehicle for you. When I came back not one but several members of their team led by Yosiah my sales rep worked their magic. Shortly after arriving they put me in another vehicle that met all my needs no questions asked. Elder Mitsubishi’s customer service is incredible. if you are in the market for a new vehicle look no further. Come visit the team at Elder Mitsubishi. Sincerely Jeff Very Happy Customer!!!
Carlicia Wade
Kathryn Paine was very helpful and so sweet. We had excellent conversations with her.
Roger Way
This is my second purchase within 1 year from elder mitsubishi, and I will go there again when I need to get another vehicle. Great car – Great service.
Juan Lopez
I really enjoy working with this dealership. It’s been 7 months since I purchased my my first new vehicle and they are still reaching out to make sure everything is ok. I also had a good experience with service on my first oil change which included a free car wash. They have great customer service as well as a waiting area with refreshments. This makes a world of a difference compared to other places.
Darwin Flowers
I was initially upset that I was told there were vehicles in inventory that weren’t there. This turned out ok as I ended up liking a different vehicle than I originally showed up to look at. The process was fairly quick and painless.
Zombri Anna
My 23 year old SUV finally broke me and I got tired of paying 600-900 dollars every few months just for it to break down, so I went to Elder Mitsubishi, mostly out of curiosity because their commercials make me laugh. I was greeted by Yosiah with a bright smile right when I pulled up and offered a drink. He was quick to go through all the information in detail and to answer all of my questions since this would be the first car I ever bought that wasn’t a cash car. He quickly showed me a car based on a list of my favorite colors and I fell in love. I didn’t think I could afford it, but Yosiah went through all the payment info, budgeting, and everything I needed to put my mind at ease. Thank you, Yosiah, because of you I now have a 2020 car instead of a 1997!!! I would also like to thank Dean for setting up my first oil change, talking me through the manuals, and helping me with my plate instructions. Best place I went and they still call to check up on me! Go see Yosiah and Dean, you won’t regret it!!!
Katie Mahler
Phillip was amazing to work with! He was knowledgeable and worked to get the best deal possible.
I’m not a customer and probably never would be, because of their commercials. They play constantly, all day long. Not thought behind them and down right awful. They come off as sneaky, greasy, snake oil salespeople. Word of mouth would probably be more efficient.
michelle winn
As quick as car shopping could be! Why did I wait so long! I worried about my credit and my current trade in and they worked with me and got me in a new car .. unexpected wonderful surprise. Great people, friendly and they hid their shock and disgust of the condition of my current vehicle which had the bumper in the back seat. Recommend them highly!
Chonda Mayer
We loved our car buying experience with Elder Mitsubishi. We came in with horrible credit and very little money to put down and they were able to put us into a brand new car. Our payments were only a little higher than we were paying on a used car. The customer service team was amazing. It was a no pressure, laid back kind of experience. We were only there a couple of hours -everything was done pretty quickly. I recommend Elder to anyone looking to buy a great new car. We love our new car. It is amazing.
Vanessa Errisuriz
My husband and I had a great experience at Elder Mitsubishi. We went traded in a car that we still owed some money on, and were able to walk away with a new car that fit all our needs for no money down. The staff were very knowledgeable and helpful. Would recommend to a friend.
Liz Yankiver
Had a great buying experience here at Elder.
herman lujan
My wife took her outlander to be serviced. Oil change ait filter and they told my wife they rotated the tires and all they did was rotate the driverside front and back all for almost 170 bucks. I expected better and will not return.
Ericka Flores
D’Andre was AMAZING throughout the sale. He was very polite when we first arrived and went through every detail with us. Dean then assisted us with finishing touches. The manager worked with us on the price and the monthly payments. You guys are AMAZING!!! Hands down the smoothest car purchase EVER!!
Kyle Hill
What a night ! Thank you JJohnson, Dean & all the staff members we interacted with last night. Got an SUV with 19 miles on it !!!! Sold !
Elizabeth P
My husband browsed the website weeks ago and has been harassed by sales calls ever since. Somehow a sales representative even got my number and called me on a Sunday during brunch asking to speak with my husband about a car he was interested in. He was slightly interested, but after that we decided we won’t be doing business with Elder because of their sales practices. We purchased a bmw with another car dealership. They missed a sale. I’m leaving a review so customers know not to browse their website unless you want to be harassed. And your family will be harassed also. I don’t do blood thirsty!
Melanie Perez
My Fiance and I love our Elder Mitsubishi Outlander Sport!!!
Stacie Munsinger
I cant thank JJ, Dean, and I’m so sorry I forgot my Finance ladies name. They did an amazing job helping us into mamas new ride. If you buy from any Mitsubishi dealership, I highly recommend this one. Going above and beyond to make sure your needs are met and keeping you informed during the entire process. We love our New Mitsubishi Outlander Sport!!
Marisa Miller
Dean Zax is a GREAT asset to your company! The process was so easy and quick. I was in desperate times and they helped me get a nicer, newer car in a hurry. I have a few friends I referred who got new cars too. Thanks for everything Elder Mitsubishi! You have gained a life long customer. ❤
Emily Hill
Paid $190 for them to fix tire light and tell me my a/c has a leak and it’ll cost $725 to fix. Which was working before 1st appointment. Feels like they broke stuff 1st time to drum up business and force me to come back
Brittney Chatham
If I could give them a negative rating I would I purchased A new but used car in April and the motor is blown out of my car the ABS system isn’t working properly and now my car is non-functional it won’t do anything and i’m sitting here on the side of the road waiting for a tow truck to come tow me and my two-year-old son away to get home safely I never thought when I bought a car from them that I would be stuck on the side of the road a few months later I wanted a dependable car for me and my two-year-old son and what I got was far from it I expressed how greatly I need a working vehicle with zero issues and they said oh I have you I got your back it’s fine it’s most definitely not fine and when I call to ask them if they can fix it because it still has warranty they tell me tough luck that they can’t do anything even though I bought the car there I’m so fed up and frustrated they made me feel like I shouldn’t have bought the car in the first place and people are telling me I should take a lawsuit against them because my car isn’t that old it’s a 2017 and it’s already had so many problems I shouldn’t have to go through all of this frustration and anger and pain just because I bought a car from Elder Mitsubishi Tonight I had my car towed away because yet again another problem came up I’ve had nothing but bad issues with my car and they don’t even seem to care they told me I should refinance my loan and getting negative equity on a trade-in and end up paying triple of what I should for another new car I am beyond fed up do not go here I would never recommend it to anyone
Latecia Washington
“Everyone there was super nice to us from the time we arrived to the time we left. Robert Bills was awesome! He made our experience more than pleasant. Not only was he great, he explained what the process will be like and what we could expect during our visit. Elder Mitsubishi really sets the tone to what car buying should be like. It should not be forced thing. They are truly here for the people as cliche to say, but they listened and they explain things on what would be the best options. My family was not just another sell to make. To walk away with “”OUR FIRST BRAND NEW”” car. I have gone to the Drive Times, Car Max, and Covert in the past and nothing compares to this experience this go around. The thing is you just don’t stop with the person who assisted with you. we meet with the manager and everyone else in between. Everyone gave us their cards not just a general card with number. From the financial, to complete inspection, the walk through of all manuals, checklist, how-tos, and etc. Homework assignments to complete…lol The walk-through was more than just another walk-through it was perfect. Everyone is great there. Thank you again the opportunity and your customer service was to remember and I will tell the world how much i adore my experience, and they should stop there first and nowhere else.”
Noah Carrillo
Best place to get a vehicle great customer service thank you so much katherine paine 🙂
mahdi bijan
Ronald Davis is a great sales manager because of him I will be back to buy another car not just for my wife but for my son when he turns 16 in 6 year. I love Mitsubishi cars I have owned 4 in the past and one presently thanks Ronald your awesome 😎.
Sean Payne
Love the dealership, great people, very helpful. Got me a lot more than I thought I could have for a better price than I thought I could get with my horrid credit. Lots of nice bonuses like extended warranties and free car washes. I plan to bring my kids there when they get old enough to drive.
Jonathan Goppert
They lie and will tell you anything to get you there and then you wait forever to talk with someone and then they still don’t deliver
Mike Capps
Karen and I bought a 2019 SUV from Scott last summer. We were absolutely blown away by the friendliness of the sales staff, how quickly we consummated the deal, and how completely Elder cared for us in finishing the deal and driving away. As Scott knows, I am a big believer in the product line, LOVE this vehicle, and having had one oil change at Elder, I’ve never had that process go so smoothly. Five stars guys and an oak leaf cluster from Mike Capps, radio announcer from the Round Rock Express
Wayne Dahlberg
Never trust the adds about being stuck in a pickle and down payment is a nickle. Very dishonest place
Meron Bekele
My family decided to buy a new car and decided to visit different dealerships and finally made a stop at Elder Mitsubishi and was able to find the car we were looking for. The first day we walked in was introduced to Ray who is the sales person. He was very nice and his priority was to make us happy and help us to get the car we loved. He went above and beyond to make it happen and made our experience legendary. Thank you Ray and the rest of the team for helping us get our new car. Best regards, Meron and family!
All I know is we walked out of the dealership with what we thought was a great deal only to have all that completely change over the weekend. Drove off the lot on a Saturday with a car my wife loves. Monday morning we get a call from Ron who tells my wife that there was a mix up on their end. I wasn’t included on any of the paperwork and he was sending over a new contract for us to sign. My wife met me at my job so we could sign the papers and everything was completely changed. The bank, the interest rate. I felt like we were doing some type of back alley drug deal. I can’t get Ron to return any of my calls. I guess he got what he wanted. I will never ever recommend this dealership to anyone! Will refi with our credit union after 6 months. But, I shouldn’t work around a deal that was already set.
D’andre and Dean were amazing in assisting me with my new car purchase! D’andre helped me since before the Covid19 shutdown and after. Thanks for the patience and time!
David Ross
Bought a car here last week very happy with it so far got a good deal with 2-year 24,000 mile maintenance
Alex Celestino
Recently got a car here and the overall experience was truly five stars. Dean Zax helped me and from the moment I arrived he welcomed me with a warm smile on a chilly day and all throughout the process he kept the coffee coming and was so very helpful. He showed me several options until we were able to find the right one for me. I would definitely be a returning customer. Kudos to him and the rest of the Mitsubishi team. Thank you so much.
Suzette Rinehart
We went up to Elder Mitsubishi today because of all the commercials that we hear on the radio and I talk to somebody named Rosalie and she swore they can get us financed and it would be good and that all the promises that they made on the radio was legitimate so I went up there today to find out that everything they sayOn the radio was all lies. Please play a good game to get you into the dealership but once you’re in there everything’s lies and then they run your credit about 40 times where when you leave there your credit dropped a lot and you can’t go anywhere else to try to find a car because they run your credit so many times I will never go back there and I don’t suggest anyone else go there either. It’s a big scam and all lies.
Angela Werner
I went to Service for a recall and I stayed and waited. The job took less than an hour.
Gary Underwood
When I purchased my Outlander Sport in 2018, my trade in was a 2014 Outlander Sport. In order to get my payments where I needed them, I needed a specific amount for my vehicle. Elder Mitsubishi gave me twice as much as I was offered anywhere else, and that earned them my business and my respect. Their full synthetic oil change prices beat anyone else’s, even Walmart, and they’re a lot faster. I won’t get my oil changed anywhere else.
Chelsie Brandon
Super happy that I was able to drive off the lot same day after coming in with no insurance or credit! Desmond and Dean were extremely helpful! Ray is awesome too(:
Dennise A
Got my first car (outlander) here, everyone was very polite, they work really hard to get u a good deal.
Horrible experience, general sale manager decide instead pre- owner Nissan versa 7k dollars car i need smaller new Mitsubishi mirage for 20 000 $ credit line. He denide work with me and push particular one option. They don’t care about customer needs – its all about sales high prices.
Marlene BRAY
Please drop the irritating pickle commercial. I finally waited before I hit the mute button just to see who was advising.
Branton Fugitt
They pull your credit before you even select a vehicle. That way they trap you into taking a loan so your credit can recover from the hit. DO NOT GO HERE! Also, check Yelp. They delete the negative reviews off of google.
Sarah Hartman-Hinds
My husband and I were shopping around for a vehicle in late July of this year. We had been to SEVERAL dealerships until we finally walked in to Elder. We schedule an appointment and we’re greeted exactly on time by a Dean Zax. Dean, was ABSOLUTELY amazing! He truly made us feel so cared for, valued and appreciated. He worked on the clock and off the clock until we found the perfect deal/car for US! Til this day he checks in with us. I love Elder and know they are a TRUE dealership that work with every need of their consumer. Thank you all so much!
Jim Loden
Great place. Low stress . Work with you to get a deal done. Only weird point …..Music in the showroom extremely loud. Thanks Georgia Thornhill.
Brandi Greer
Got a good deal on my new Car! They are friendly and never make you feel small. The people who helped us rocked!
Shannon Timmons
My husband and I came in today and had the smoothest car buying experience ever! Garrett Dufoe was our Sales Consultant and he was professional and took care of everything the whole way through. We drove off with a Mitsubishi Mirage G4 and couldn’t be happier! The whole team here was great and it was such a painless process. I would definitely recommend this location. Thank you Elder Mitsubishi and Garrett for the great customer service!!
Kenneth Mitchell
Everyone at Scott Elder Mitsubishi was fantastic. Everyone was knowledgeable, polite and courteous. We purchased a 2020 Outlander Sport and could not be happier. Thanks everyone from Kelli and Kenny. We definitely started this new year off right with help from Scott Elder Mitsubishi.
Jimela Hawkins
Katherin has great customer service and very nice!!! Keep up the good work!
Be sure to give this place a chance yosiah in sales was awesome and marli made the paperwork easy. Dean was great on answering last minute questions I had about the vehicle before leaving even know the paperwork was already done he spent the extra time with me.
Jacob Ross
Quick, friendly, and quality service every time I go in for services.
Janna Cashion
Holy cow what a great dealership! The commercial is annoying but they are true to their word! They helped us with no credit and put my son in a brand new car and the payments will not kill me! Friendly understanding staff! Thanks Elder Mitsubishi!
Caelan Holder
The most friendly and patient staff I’ve ever encountered! Big thanks for helping me out!
Navi Rodrigo
Honestly the best ever! They worked with me and didn’t pressure me into buying anything Thanks to them I have a new car! I highly recommend them 100%
Michelle Burton
I have been shopping for a vehicle all around Austin and finally found Phillip at Elder Mitsubishi. He was very helpful and worked to make me happy with the whole process. I looooove my new broom! Actually I bought a Mustang convertible!!! Thanks to Phillip for making it all happen! He is the man to see! !
Diane Diggs
Great job
Bailey McFarland
They’ve been nothing short of amazing, I’ve enjoyed the services, and my car at Elder!
Keysha Cloud
I had a great experience working with Thomas Bright and the Elder Mitsubishi Team! Thomas listened to my needs and wants thoroughly and helped me trade-in my 2015 outlander to replace it with my new 2020 Outlander. He was very personable and easy to work with. The team was also was very generous to offer me some pizza on their lunch. I am satisfied with my experience! Thank you Elder Mitsubishi!
Chandler Gross
My fiancé and I just bought 2 brand new mirages and everyone there was kind and extremely helpful. Fantastic overall experience
Sunny Martinez
Dasia was pleasant to work with. Dean was very informative and helpful. Easiest car buying I have ever done!
Margaret Marks
Dasia hood was amazing!. She listened to everything I had to say,all concerns and questions. She was able to give the exact car I was looking for.! Thank you so much Dasis your the best!!!!
Belinda Nash Harris
We needed a truck in the worse way. We tried three other dealerships and they all wanted $3000+- down. We only had $500. Elder actually asked us what we could put down and how much did we want to pay a month, and guess what they agreed to the $500 down and came within 25 dollars of what we wanted to pay a month. They also gave us a nice loaner for a week because the truck we choose was not ready. I will always go to Elder this is the second vehicle I have gotten from them. I traded that vehicle in for our truck.
Damon George
Went to elder mitsubishi to see if they might have a 4 door truck that Matched what I was looking for. The sales person showed me several vehicles, found one I liked. Took a test drive. When it came to financing they mentioned I could have 3 months with no payments. Unfortunately that did not happen through the financing… never to worry, their sales manager got with the finance company had them re-write the papers to include the 3 months with no payments. They did a great job, stuck to their word. I would go to them again!!
Steven Gomez
So I bought a car 2 yrs ago from these folks and came back to trade it in to them for a new Mitsubishi. Make sure you ask for JJ!!! That man is super friendly, HONEST, and won’t beat around the bush with you! Let’s you know exactly what you can get into, and most importantly, does it! #salesmanoftheyr
Jazzy J
I love this place!!! Some car lots turned me down and I was starting to get discouraged because I needed a car. I went to them and they was able to put me in a brand new car the same day. They are so friendly and they do everything in they power to make sure you leave with a smile in your face. LOVE IT!!!
Shayna Anderson
If you need a car come here! The service was professional,fast and accommodating! They work with you but are not pushy! This is the best experience I have ever had buying a car! Thank You Adrian….I LOVE MY 2020 OUTLANDER SPORT!!! #2020Levels #ElderMitsubishi
Elaine Douglas
Phillip was AMAZING he made my 60th Birthday Special I got to drive away in a brand new vehicle without any Hassle or Haggling Loved it..Thank You Elder Mitsubishi!!😁😁😁
Victor Sandoval
Mr Thomas Bright was great finding a great deal at a fitting prize for me. I’m glad I came in today. The customer service here was definitely excellent. Thank you Elder Mitsubishi 😁.
Markiese Hershkovitz
After hearing the ad/commercials on the radio, I finally went in and spoke to Ray. He was very understanding of the needs of me and my family. I was able to trade in my baby (that definitely will be missed) and get an SUV that I never thought I would be happy with. I love everything about my new vehicle. Thanks Ray and thanks Scott Elder Mitsubishi!
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