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Helfman Dodge Chrysler Jeep RAM Fiat in Houston, TX

Overall Rating 4.6 out of 5
199 Reviews   Write a Review
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7720 Katy Fwy A, Houston, TX 77024, United States
helfmandodge.net
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+17135336100

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All reviews:

Cash Fay
“This review pertains only to the Aftermarket. When I purchased my Jeep Wrangler in 2016, I intentionally had aftermarket purchased through a licensed Jeep dealer in the event there were any issues, they would be taken care of. When I purchased my aftermarket equipment, Bryon was extremely helpful and knowledgeable. I asked Bryon how my standard Jeep warranty would be effected and was told that the aftermarket warranty would be even better. So, less than 20k miles later on my Jeep and 1,300 miles away from Houston, there was a mechanical integrity issue (failure) on the top bracket of my rear shock. I contacted Bryon and he was responsive and I sent him the below phone alone with the original PO. This is were things went downhill. Several hours later, some underling calls me back and said there would be no coverage since the warranty was beyond 3 years or 36,000 miles. It’s a shame this is the position they took for a $45 part and probably 5 minutes of a mechanics time. FYI, I’ve had obvious mechanical integrity issues fixed by other dealers at no cost even when “”outside warranty”” before. Dealerships have this latitude. It’s a shame that instead of customer service, they’re more interested in parroting from a canned script.”
Eben Enoh
Sales department sucks but that’s my opinion base observation. No customer service unless you meet their profile of a potential customer. Service Department will give you a perception of a pleasant experience but you might want to question some of the additional recommended services and compare prices. They have one of the highest service prices in area but also have a fast and convenient service.
Roger Taylor
I like my dodge vehicle. I’m a 100% disabled veteran and needed to transfer my disabled plates to new vehicle. I have done this every time I buy a new vehicle. They assured me it would be taken care of. So when I called up last week, they said the plates are here and I said are they my disabled plates and he said they forgot to do the transfer and will have my correct plates by Friday. So today it’s Saturday and I came to get me plates and now they say my county won’t transfer the plates due to COVID. What does COVID have anything to do with it. I paid for plates that I can not use and now have to pay again for disabled plates. If they treat 100% disabled veterans this way, how do the treat everyone else. Do not walk away from this dealership, run as fast as you can. Many other great dodge dealers in the Houston area.
Nick Moore
Dennis and Phillip took great care of me when I purchased my Ram 1500. Dennis even drove me to the nearest BoA to get a cashiers check. Neither of them were pushy and they were willing to work with me on price. Happy with my experience.
Chris Smith
Staff is really good for sales. Service is terrible. They wanted to charge me a $145 diagnostic fee for a warranty issue. I’ve bought 3 cars from them, and this is how they treat you when a car is 6 months old… wow. I’ll be taking my business elsewhere
robert pender
Great place for services, called and spoke with service technicians and they helped identify what my issue could be over the phone. I had my vehucle back after 2 days running great again. They helped me out alot and I will be back for services even though its a drive from my home. Its hard to find a dealership that doesn’t make you feel like your getting run around.
Juan J Sosa
Just leased my second vehicle at this location. First one was 15 years ago! Still offering excellent service. Cesar Ledezma was my sales rep. He was very patient and easy going. Highly recom. this place!
Amanda Rojas
I am very pleased with this dealership and all the employees. Most of all with christian cuevas from the moment we stepped in that business me and my family were greeted nicely and christian was very attentive. He tryed his best to help us get a vehicle we always wanted and I very much appreciate him for that and if I could rate them more than 5 stars I would. I also send a family relative over and told them how helpful he was and he also helped them as well. Keep up the amazing work you guys you are all awesome. I will keep doing my business there.
Jorge Barbero
This is the third car that I bought from here always excellent experience…. Oscar camargo really great sales guy
Nallely Colchado
Great dealership! Had an amazing experience buying my first car here all thanks to Moe Nabulsi!!! He answered any questions I had with ease and made sure I was 100% comfortable with my purchase. Could not have asked for a better salesman! If you’re in search for a car Moe is your guy! He will make the process as smooth and painless as possible! Thank you Moe!
Sheila McConico
My son purchased a car from this dealership and I was sooo pleased with the process that I took it back for its first service inspection. Oil Change, tire rotation, etc. This process went flawless. Thank you Janice for your stellar service you provided. I will defiantly consider returning in the future for service and possibly another new vehicle. Thank you Helfman Dodge for your great attitude in selling and servicing his vehicle.
Terri Cloud
“Axel Sanchez and Jason were both very helpful in helping me find the car of my dreams and finalizing the deal. They were very friendly and went “”over the top”” to make this happen. There is no doubt I would use them again.”
Stephen Barbee
“I truly wish to thank Matthew Bocanegra for his professionalism and detailed understanding of every aspect in getting a new buyer into his/her vehicle. His thorough knowledge of all the new “”bells and whistles”” that come on these high tech machines is second to none. It is sales personnel like him that sends a customer like me, out the door with a strong sense of confidence in making the right choice to buy from a trusted dealer. My hat’s off to you sir. Thank you.”
Alpha_Pack
Love the way I was treated inside while looking for a new truck! It felt like a real family! Matt bocanegra was amazing! If I could rate him and the store 10/10 I would!
Jackie Cordero
My son and I walked in at opening and were greeted by Moe Nabulsi in the friendliest manner. My son already had a car in mind and Moe quickly got to work. He was very efficient and knowledgeable in answering all our questions. They accommodated to all our needs and went out of their way to make sure the deal was made. We were very pleased with the level of service and attention received at Helfman. I will definitely recommend this dealership to anyone! My son is enjoying his new car!!
peter tsamis
I had a great experience with Helfman Dodge/Jeep. They were very competitive with their pricing and didnt make me feel pressured to buy – they simply asked me what they needed to do to get my business … other dealerships advertised low prices but then added 2-4k on the price for “Dealer Addons” a cheap trick to get you in the door. The sales manager drove my vehicle out to me and stayed to go over all the features. He was pleasant and knowledgeable. The entire process was a great surprise…..not the dreaded drawn out process that makes you feel like you lost an entire day waiting. Thank You Bryon!!
Jordan Ellis
Had a great experience buying my first car here today! Richard M. helped me navigate through the whole process and did his best finding what I wanted in my budget. Prices were clear, and there weren’t any gimmicks or extra fees (yay!). Highly recommend Helfman for anyone looking for their first vehicle or wanting to upgrade to a new one!
John Solet
The best car buying experience I have ever had. No haggling, secret fees, or pressure to buy. I found the vehicle I wanted online for the price I wanted and Adin Revilla honored all request and promises. Great inventory to choose from.
Recon 52 Recon 52
Bryon C. was amazing! We walked into the dealership looking for a Jeep that just happened to be sold the previous day. Bryon took the time to search all other dealerships to find one identical to the one we wanted. He was so helpful and had a great deal of patience with us during this entire process. Bryon continues to still answer our questions when we e-mail or call him. We have sent at least one other person to work with Bryon and we will definitely be sending more! We HIGHLY recommend Bryon C.! Thank you!
George Cortez
Great experience! A lot of times salespeople will walk out and do the financial calls or talk with a manager and just leave you in the room waiting, but Cesar explained everything that he was doing and would even come in and apologize and explain what was going on. I wasn’t even approved yet, and he was already getting the truck detailed for me, that’s how confident they are that they can help. My next vehicle will definitely be bought through Cesar here at Helfman Dodge.
Jackie GARCIA
I bought my Jeep from Francisco in 2016 and I am so happy with the service I’ve received since then! The Service department has been amazing! Steven Olsen has been helping me every year and this last time I had Ryan and Kevin help me as well and they were both great! I def recommend them. And the way my car was cleaned and detailed was amazing!!!!
Yesica Velazquez
Excellent service and staff. Elias Trujillo made my first time buyer experience a great one as he was able to help me out in my purchase of a Jeep Grand Cherokee which was the car I was looking for! He made the process very easy and smooth. Very knowledgeable and courteous. I’m loving my car and it wouldn’t have been made possible without his help. Keep up the great work!! 🙂
Allan G.
Very satisfied with my 2020 Charger at a competitive lease price. Bryon Crombie, the Internet Sales Manager at Helfman was very accommodating and professional. I was able to order my vehicle from the factory in Brampton, ON and it arrived within 4 weeks. I was impressed that you could special order a vehicle even for the purposes of a 3-year lease. Personally, I found it more practical to order a vehicle from the factory to my specifications rather than vising numerous websites and searching dealer inventory. Overall, excellent experience.
Dus Jan
Brian Spindelman is an amazing sale professional. Look for him if you ever wanted to stop by here for a vehicle. Brian provides assistance that went above and beyond expectation. The process went through pretty quick and smooth. We really enjoy our experience with Brian. If you’re on the market for a truck, Helfman Dodge is the place and Brian is the best!
Oneisha Conley
Sam Miranda and Trey Munoz both provided exceptional service. I came to River Oaks Jeep for an experience and they provided just that. Sam walked me through each type of Jeep Grand Cherokee that I was interested in and he also made recommendations based upon my needs. Ultimately I ended up choosing the Jeep he recommended. Sam also introduced my family and I to the owner Mr. Helfman. It was great meeting Mr. Helfman and knowing that I purchased from a dealership that is so invested in the community. Also, Trey took his time to walk me through the numbers and extensively explain the paperwork to me. I would recommend these gentlemen to anyone looking to purchase a new Jeep because they truly are the best.
rene rivera
Brian Spindelman, was able to do the transaction online and I never needed to come in for the paperwork or wait for hours. Now I call that putting the customer first!
Aaron Cantu
Worst dealer ever went to, I have a vehicle under warranty I took the vehicle in for service, the service advisor got my info and said the part I need it coverage under the 3 year 36k mile warranty. He ordered the part and never returned a call. I have called and left the advisor and service manager voice mails and never did I get a call back. I do not recommend this dealer or any service on your vehicles! After waiting for 2 weeks waiting for a call I gave up on them and I have found a new JDC dealer for service.
steve dewey
Tim was a fantastic guide in getting me in my dream truck! Fair price and great service. Thanks Tim!!!
Rene Zimmermann
I recently purchased a pre-owned Ram 1500 from Helfman. Our sales associate, Axel Sanchez, was awesome. He knew I was coming and already had the truck ready for a test drive. He made the process quick and easy. It’s great to work with someone who knows his job, is positive, and a family man.
Douglas Cameron
Christian Cuevas was great to work with. Assisted in upgrading me from a 2019 Ram to a 2021 Ram and did it efficiently. We were able to work a fair deal and I was in and out quickly with the new vehicle. If you’re in the market go see Christian. Very pleasant experience.
Moises Mendoza
I have purchased two ram trucks from 2019 ram 1500 Laramie and 2021 Dodge Ram 3500.My salesman was Cesar Ledesma for both trucks he gave me the most professional service and expertise when purchasing my trucks. If I would recommend a dealership and salesman it would be Cesar and Helfman Dodge Chrysler Jeep.
Justin Allahinho
Just bought my first brand new car from Jesse Sepulveda, he was extremely helpful and professional. Hand down the best experience, definitely worth the drive
Robert Derr
Bought a new truck and the salesman Matt Bocanegra was great! They offered us a great deal, easy to work with and was probably the overall best car buying experience we ever had. There was one glitch but it was very quickly resolve.
private email
Avoid this dealership at ALL COST. They are nothing but liars. They promise you one thing then change it behind your back. When you call them out on it they lie even more and it’s your problem not theirs. Used to be a time when someone gave you their word you could trust them, not here. If you go in there make sure you record everything on your phone. I will never do business with them again.
Cristian Jossue Cabadas Romero
I came to the dealership expressing my concern. Matthew the representative was not too helpful towards the end of our conversation. Then I spoke to the manager who refused to help me with my issue because it has been an ongoing problem. He said to try somewhere else. He seemed demanding the way he talked to me. “Oh I’m glad the helped you, I don’t care what they did for you.” I was over it, so I give this store a 1. I don’t know about buying another Jeep tbh. Too many electrical problems. Get it together Jeep. I even bought expended warranty. I went to Jeep for my Jeep and got refused.
bryanvro
Jesse Sepulveda, always takes care of us. We have bought 5 cars from him. Thank you for always helping us out. We really appreciate you a lot!!
Ruth Lopez
Where can I even start! Absolutely HIGHLY recommend going with Cesar and Francisco. Both guys made the impossible to close and open a new door for me. The entire time I was there was great, felt right and trusting them was not a mistake. I was able to walk out with the perfect car for myself and I wouldn’t of had done it w/o these 2 guys! Thank you once again 🤍
Jared Oberlin
JD is the man! Found my dream truck at Helfman Dodge! JD was great to work with. I laid out my budget and JD made it happen. I was never pressed to go above my boundaries and JD was able to work with me to make the deal mutually beneficial. Love my new RAM and my experience at Helfman and with JD!
AirheadFPS
I don’t often write reviews, but was extremely happy with my experience here. I worked with Mo in the pre-owned department to but a pre-owned truck. Mo made the process very easy, I was in and out. Got a great deal, and was very pleased with the transparent and smooth sale. Mo is great to work with and I highly recommend that you ask for him.
Shantescia Jones
Cesar Ledezma’s customer service skills are unmatched. He had us in and out the door in no time with the exact vehicle that we wanted. Thank you so much for your help. I highly recommend this location and Cesar.
Liz Rivera Reyes
Brian Spindelman is AWESOME! I LOVE my Snazzberry 2021 Jeep Gladiator Overland! I asked for that color and Brian went looking for it and made it happen. The overall buying experience was really quick and seamless. Brian made it a thoroughly enjoyable experience, which is a first for me when purchasing a new vehicle! 😀 Also, a BIG thank you to JJ Rivera for your help!
Isabel Euraque
Jesse sepulveda was very helpful. Great experience!
Jennifer Paulson
Even though I was not a high profile or high rolling customer AND has some extra requirements to work through, MOE NABULSI & JAKE KATZ patiently stuck with me to insure I purchased the car I wanted on terms that worked for me. Thank you Moe and Jake! God willing, someday I’ll be back for my dream Jeep! 🙂
Kari Vera
Best place to purchase a vehicle new or used had an amazing experience. Got 3 different trucks from them. Marco Ontivares is my salesman he is the best got me the best deal and the truck I wanted.
Brad Lucas
I decided to purchase a new Jeep Grand Cherokee and was essentially just going in to check it out. Richard was wonderful to work with and I ended up buying the Jeep and Loving it. Not only was he knowledgeable, but got me a great deal and make me a great offer on my Wrangler (which I have kept). I would highly recommend working with Richard.
James Sprague
Great experience. Jesse was a good salesman. Answering all our questions. Whole process took about 2 hours. We went Specifically for a car on their website. It was there. We purchased it. Will definitely recommend them.
D. Hansel
I called them today to have recall done on one of our vehicles. They told me they had the part in stock. I was out of town and told them to hang on the part I’ll bring it in the next day. When I brought it in the next day they told me they didn’t have the part. They said parts should come in today…i’m waiting for a call back.
Brittany Maria Johnson
Excellent inventory and courteous staff. I bought my first car (I used to always lease) with the help of Phillip Houston. He’s a very knowledgeable sales rep and made sure I felt comfortable in every step of the process. He answered all of my questions and worked hard to get me to a price that I wanted. I was so excited to drive away in my new 2020 Grand Cherokee!
Tom Dearborn
While in Galveston for a little vacation, I received a phone call from Ira Toran, Collision Consultant, telling me the insurance company had totaled my 2013 Dodge Durango after an accident. Ira and his department had work on finding solutions to repair my vehicle but could not based on the extent of damage. I stated that I wanted another Durango and Ira sent me to Tim Wilson, Sales Professional. Over the phone, Tim and I went the process of what I was looking for in a new Durango. Tim searched the area for what I wanted and was able to locate one. Tim and Richard Moreno, Finance Manager, sent over an incredible offer for this new Durango (much less than I anticipated). Working with Richard, I was able to get the paperwork started. When it came time to get the vehicle, Helfman Dodge offered to meet me halfway (Texas City) for the handoff of my new Durango. Nick Tancredi, Sales Professional, took time out of his schedule to delivery to me my new Durango and oversaw the signing of the paperwork on a Friday evening. Yvonne Morrison, Aftermarket Manager, contact within days of my purchase to set up an installation date for some additional equipment that I requested. ALL OF THIS WAS DONE OVER THE PHONE. The true customer service that was delivered was extraordinary.
Jasmine Bryant
I had the best experience buying my first brand new car which was a 2020 Jeep Wrangler Sports Unlimited. Nick helped me the whole way through. He was very knowledgeable about all Jeeps and made sure I was aware of everything within them. When it came down to me finding my dream car he made it happen even when the pickings were slim for the one I wanted in particular. I am happy I went there instead of anywhere else.
Hugo Garcia Picado
Outstanding customer service. Easy to deal with them.
Brittney Pierre
I usually never leave reviews but I think the advisor at this dealership deserves one! I wanted to say how great Mathew White was! He provides my timely and consistent updates about my vehicle and made sure that I left happy when he and I had miscommunication. I’ve seen Mathew twice about my car and each experience has been a great one! Chrysler is lucky to have him!
Michele Alvarado
I don’t think anyone likes buying a car but Gene Smith made it as pleasurable as possible. No high pressure sales, no BS, if he didn’t know an answer to my many many questions, he told me (seriously this is big, you don’t know how many times I’ve seen guys make things up and/or lie) and went to find out the answers. He was personable and professional and put some effort into finding the car with the specs I wanted rather than trying to up sell me or put me in a car that I didn’t like as much. The other good thing about this dealership is that they didn’t try to sell me a bunch of stuff through the finance guy. All in all it was a good experience.
Alba Rios
I wasn’t looking to buy a car but I unexpectedly was forced into needing a new vehicle. Elias worked efficiently and did everything possible to help us leave the lot with a new car. I am so happy with the whole experience. And to add the cherry on top he still checked up on us to make sure everything was going well for us with our new purchase. I highly recommend for everyone to go see ELIAS TRUJILLO.
Jaime Rivas
Thanks for all your help Hugo Cuevas. He treated us like family
Scott Aronstein
Thank you guys for making the purchase of our vehicle easy and stress free. We are glad we purchased from Helfman on I10!
Shannon Moreno
I have bought a lot of trucks in my lifetime, and I have never been more impressed with the service I have received. Jason Feldman was absolutely fantastic and worked an amazing deal for me. Everyone was all smiles and so helpful. Definitely have my business for life.
Cesar Murillo
Was referred to Jesse Sepulveda he took care of me and my family, we just purchased a brand new 2020 Ram, I am extremely happy with my new truck:
Angel Saucedo
I had my challenger towed to their body shop and the guy Josh who was over seeing the repair was really helping me out with the insurance company. Although I had to release my vehicle to the insurance and no repairs were done, Josh still did his job in dealing with the insurance company. In my opinion, if you need help with your car, ask for him. I know there are plenty of excellent workers there but this guy helped me out alot
Randy Holmes
always on spot ro take care of me and my needs
Rene Rodriguez
My experience here was awesome friendly and easy with the help of Troy. When I first walked in I was looking for a truck and instead I found Troy that led straight to the vehicle test drove it and got me the best deal possible.
Quiana Bell
Excellent experience purchasing my son his first Jeep at Helfman on Katy Freeway. My sales person Mr. Jesse (JD) Dotson went above and beyond to make sure I was taking care of. I received a great deal, staff was very professional and had me in and out .I was very pleased with my experience and will return in the near future. I would recommend this dealership for your next purchase ask for JD.
Stormy Hailey
Troy Jarrett is quick, efficient, and a no bs’er. I told him exactly what I wanted, and what I wanted to pay, and he made it happen. The one thing I love about this dealership is that they never do a switch-n-bait. What they advertise, they stand on. If you want someone that is going to keep it honest and straight up, Troy Jarrett is your guy. I will be doing repeat family business with him.
angie
I got an amazing deal here that I couldn’t pass up!! I’ve been wanting to refinance my old car for a while now and they gave me a super low interest rate and an amazing deal on the exact vehicle I wanted. I had several gentlemen help me throughout the entire process. Walter, Christian and Elias I couldn’t thank y’all enough for making the entire transition as smooth as it went!!
Benjamin Gonzalez
Great service, Matthew Bocanegra is very knowledgeable and delivers a good deal. Definitely coming back for my Dodge needs.
Mohammad
Brian Spindelman made this car purchasing experience the easiest and fastest I have ever had. He made the deal work for both of us and had me walk out glad I bought from Helfman.
Mike Manning
“Look at the bottom left where it is proudly displayed “”NO DEALER ADD-ONS””. Then look on the upper right under MSRP. “”Add-on $3,823″”. If they cannot tell the truth up front, not interested in seeing what they will do during a deal.”
Henry Clay Berry Jr.
These guys had the part I needed at a good price, I called around to give dealerships none had it, thant again I will call you guys first the next time.
Ronald Scullin
Christian Cuevas and Jason Feldman were awesome. Normally I hate the car buying experience but they made it great. I look forward to working with them again. Very satisfied first time Dodge purchaser. Highly recommend Helfman Dodge!!
R Baker
“TLDR: Helfman Ram Service Department charges you $30 for your “”free”” oil change from Ram CARE. Take your vehicle to Mac Haik for Ram CARE service instead, they won’t charge you. Would give 0 stars to Helfman’s Service Department if I could. Long Version: I purchased a 2020 Ram 1500 from a San Antonio dealer in October 2020 and Ram gives new owners two free oil changes and a free tire rotation for the first two years (in a program called Ram CARE). They email and mail you about it constantly after your purchase. I took my truck for the first free oil change and Helfman Dodge (the nearest dealer to me), and the Express Service technician informed me that Helfman charges a $30 dealer fee on this “”free”” oil change, which Ram advertises (during the vehicle sale and after) can be used at any Ram dealer. Couldn’t be more frustrating to be nickel and dime’d by a dealer after that type of purchase. Apparently this dealership and River Oaks Dodge Jeep Ram are owned by the same parent company, and both charge that $30 fee. Save yourself the frustration from Helfman hidden fees on your “”free”” oil change if you have Ram CARE, and take it to Mac Haik Dodge Jeep Ram just down the road. Mac Haik won’t charge you on your Ram CARE free service. I’ll be taking my truck to Mac Haik Dodge Jeep Ram for all my future service (free or not!), even though Helfman is closer.”
Nate Jones
I had a great experience purchasing a new vehicle from these guys this week! From my first encounter on the lot with a salesperson, to a test drive, to negotiating a fair price, I was treated with kindness and professionalism at every step. Hugo, Christian, and Edson were a pleasure to work with.
Esteban Leccese
Great buying experience with Adin Revilla. Strongly recommend him and his colleagues for the process of buying an amazing Jeep Grand Cherokee Limited!
Herbert Mason
Bought a Maserati Quattroporte there on Thursday and my sales person Moe Nabulsi was was very helpful during the whole process. We conversate on a verity of subjects so I didn’t feel pressured in anyway. He listened to what I wanted and didn’t trying pushing me into something I didn’t want. Great guy and the manager and finance personal was a breeze. Thank You
Bret Wallace
WOW WOW WOW!!!!! Brian Spindleman and Adin Revilla took care of my wife and I like family. From start to finish every aspect of our custom order was handled as if we were VIPs….which we are definitely NOT! I cannot say enough positive things about our experience with Brian and Adin. I will definitely be buying through them and Helfman again as soon as I can find a reason to buy another vehicle. Just wish I would’ve found y’all sooner! Thanks for advising on all the selections by the way….we think we have the sweetest 2021 Jeep Wrangler Unlimited Sahara High Altitude on the roads and it’s all thanks to y’all. Cheers!!
Kearston Block
Axel made this transaction a joy! He knew exactly what I was looking for, and did a wonderful job updating me when anything came in. I was picked up to sign the paperwork and spent less than 30 minutes in the dealership before I had my vehicle.
Lesslie Velazquez
Excellent staff. Very thankful and pleased with the help Elias Trujillo provided me & my family with, he made everything as easy as possible for us. Highly recommend him for your next vehicle purchase!!
Nghia Tran
This review is for the parts department. They always take care of me and the prices are good.
Jose Segovia
Purchased a preowned 2018 keep compass trail hawk from here July 2020. Not even a month after owning the vehicle I start to have issues with the battery. Bad battery so it needed to get jump started. I dealt with it until I had a chance to take it to Texan in humble since it’s closer to me. Luckily the battery is still covered under the manufacturers warranty. However, they also found that the vehicle has not been serviced like it’s suppose to. You would think they would service the vehicle before they sell it. Gunk build up in the engine. Since it’s a maintenance issue it’s not covered under the my mopar plan and got hit with a $500+ service bill. It’s only been 3 months since I purchased this vehicle and I have already had to spend money on it especially during these tough times! Make sure you get proof that the vehicle is serviced before you buy a vehicle from here!!!l
Nicole Wilson
My sister referred me to Jesse Sepulveda he got me rolling, was extremely helpful and professional. Good young man
Johnathan Jackson
Gene Smith and Matt Bocanerga put me in great hands with the finance department. Great dude. Got me the best deal possible. Very great customer service, very professional. Great atmosphere and great people. Best Dodge Dealership in the Houston area. If you’re looking for a new vehicle hit up Gene Smith.
Daniela Barberena
This is an amazing place. If you are looking to get a car, ask for Alex. He is very nice and professional and never felt pressured into making a deal quicker or anything like that. Have gotten other cars from there too and i have never had an issue because Alex is always the one there to help. 🙂
Cindy Pham
Best dealership I have EVER been to!!! The most Exquisite Sales person. Amazing personality Mr. PHILLIP HOUSTON ladies and gentleman. Go in and ask for him. My very first time meeting him is a great pleasure. Let’s say I wanted to walk out buying TWO Rubicon’s just cuz of how attentive he is. Very funny and make me very comfortable as soon as my family walked in. We are from El Paso, TX and I definitely think the drive to this dealership was worth every mile. Mr. Phillip Houston it was truly a pleasure to have you as our Sales Representative.
Valeria MC
Had the best experience with buying my Jeep Wrangler. Troy Jarret was my salesman and from the very beginning he was awesome. I’m very happy i did my bussines with him.
Ray Vasquez
Just purchased my 2020 Ram 1500 from Jesse Sepulveda, he was extremely professional and made my car buying experience fast and easy
Elizabeth Ventura
Nick Tandcredi was super helpful in helping us choose our new 2020 Dodge Ram Lone Star Night Edition. He took time to listen to what we wanted and work quickly with finance to facilitate a quick and smooth transaction. I lovvvveee our new truck and I’ll be sending my friends to Helfman to see Nick if they ask where I got my new cool truck 🙂
Randy Murry
I purchased a Maserati yesterday from Gene Smith. I highly recommend using him if you’re interested in this type of car. He is very laid back and easy to deal with, we never felt pressured. Gene is knowledgeable about the vehicles and was able to answer all of our questions and got me an amazing deal to top it all off.
KIMBERLY TORRES
I definitely recommend HELFMAN DODGE Jesse Sepúlvedo was my sales representative he was great!!! Made the whole process very easy , explained everything ! Come and ask for him for your next purchase !
Marbella Zarate
I, Jose Zarate and my wife recently purchased a truck and experienced excellent costumer service from Alex De Luna and Zuriel Cuevas, they were both very knowledgeable and helpful. Thank you very much for the experience.
Dorothy Sprague
Our experience during our process was in and out, and everyone from the the sales person Jesse to the financial person and even speaking with the manager was great!
Bobby Woodfork, Jr.
I worked with Jesse Dotson on my truck deal and he was amazing all the way through. I am very pleased with the amount of value for purchase price along with a friendly, unpressured atmosphere. He has my utmost respect and put me in my dream truck happily! Thanks.
Jay DeBray
Usually high pressure sales tactics are the issue with most dealerships but not here. The sales guy told me the truck I test drove was $5,000 more than it actually was. When I told him what I’m looking for (simple preferences for a new car) he listened but never looked at the computer to see if he had what matched and for sure didn’t write anything down in case something came in. I left feeling like they didn’t even want to help me find a new car. Good thing there’s plenty of inventory around Houston. I personally wouldn’t come back unless I did the research myself and knew the specific vehicle I wanted was here.
Eric Raschke
Quick Lube oil change took 120 minutes. Asked to look at another issue said he could, but didn’t as was soo busy. Claimed have oil leak, but would have to return and leave it for diagnostics… After initial post, I was sent an e-mail from them inquiring about my experience. Seemed quite concerned of my issues. Even watched video footage of their tech working on my vehicle to see if any fault could be credited to them. End result was they’d like me to be happy with their service upon next return. Was quite impressed with time given to me after the fact.
danny surber
Worked with Elias over in preowned sales, probably the easiest purchase I have had of a car. Will definitely be back in the future. Ask for Elias or Eli when you check out this dealership.
Andrew Ferraro
We recently bought a pre-owned Ram 1500 from this dealership, and I would like to take a few moments to mention the superior customer service we received. First, a big shout out to Elias T – our salesperson. We first reached out to the dealership on a Saturday, and he returned our call right away. Throughout the entire process, he was available to answer all of our questions both over the phone and while we were there in person. If he did not know the answer to something, he said as much, found out and got back to us. He was very knowledgeable about our car and his products, but I can’t say enough how much I appreciate the way he made sure he had the right answer. There was a small issue with the vehicle we were looking at, and he made sure it was repaired before we took delivery. With respect to COVID-19 safety measures, every employee wore a mask and kept socially distant. In the end, we have a great car and have a relationship with a dealership and salesperson (Elias T.) we can highly recommend.
Azhar Uddin
Ms. Janice from Express lane is the best. I got very good service from her. Most of the service advisors in the Express lane are friendly and supportive. They work hard for customers. The technicians are polite too. And no need to say the are efficient. Will go again and use express lane again.
Heather Nejame
This was definitely the best dealership experience I’ve had. Matt was super helpful and went above and beyond. The finance manager was great too. They really seem to care about their customers!
Ashley Benavidez
Gavin in parts was the ultimate Clutch in My Monday’s chaos. He was super helpful and very informative Best part of it he helped with a Ford part.
eric perez
Great experience! No hassle, I let Richard know exactly what I wanted and he found it the same day but had to wait for it to be delivered. 3 days later I have my new Jeep Grand Cherokee Limited X and didnt have to spend hours at the dealership. Thanks Richard and Helfman for the smooth no hassle experience! If in the market for a new vehicle check out Helfman and ask for Richard Medina.
Jessica Burton
Had a great experience. Busy mom and needed fast, reliable, and straight-forward service. Big thanks to Richard Medina for all your help.
jerome davis
I was very pleased with the professionalism. Thank you Alex
leslie ruiz
I came to this dealership in hopes to find the perfect car. Jorge Escobar welcomed my family and I as we were walking towards the agency. He asked me what I looked for in a vehicle, and he gave me exactly that. I purchased my very own car for the first time and he made the process super smooth and easy. I am in love with my car and I am very grateful he showed me exactly what I wanted! 10/10 would recommend.
Famuluva
I wanted to take a brief moment and share with you all my spectacular experience with Gene Smith and Helfman. I knew my old vehicle was on it’s last leg. I knew I had to replace my car soon. I knew I wanted a pre-owned luxury vehicle within a certain price range. I knew in order to achieve that, I needed to contact Gene. Why? Well it had been conveyed to me that if I wanted a no pressure, stress free and easy experience that Gene Smith would be the guy to contact. So I reached out to him via phone to share with him my needs from a car and budget standpoint. Gene met my expectations and then some. He was extremely professional and listened intently to what my concerns and needs were. Gene met those needs. I purchased a Pre-Owned BMW. He even allowed me to take it to my personal mechanic for him to inspect it. My mechanic gave it an A+ rating. That was all I needed to hear so I finalized my purchase. Gene made my experience the absolute BEST ever. He was attentive, professional and kept it real with me throughout the process. You would be doing yourself a disservice if you did not at least contact Gene Smith first!
Mohammed AG
Just bought a pre owned Mercedes at Helfman Dodge. Moe was more than helpful and got me in and out with no hassels. Such a smooth process. And professional team. If you go to Helfman, ask for Moe.
CARLOS COLON
Fast & Easy! Clear and simple communication.
Brita Periwinkle
My husband and I came from out of town to pick up a truck. Our salesman, Christian Guzman, was very friendly, knowledgeable, and never pushy. We appreciate him so much and he did an amazing job informing and working with us since this was our first car buying experience. The entire dealership was a very nice experience and everyone was extremely friendly and helpful! I would definitely recommend everyone who is looking for something used or new to go check them out!
Asadali Lalani
Great experience. Bought a Pre-Owned vehicle from here. In and out within 2 hours – test drive and all. Moe took care of us really well. No complaints!
Dinah Palacios
Me and my husband are two individuals who feel strongly about giving credit WHEN and WHERE it’s due. Here is our raw and honest experience with Helfman Dodge next to Ikea it was an UNFORGETTABLE experience we were intrigued by the service Mario Escamilla gave us a salesman he was very knowledgeable and gave us SUPERB customer service 5/5 stars on his work performance and of course no car dealership works without a financial partner so we were blessed to have a dynamic duo and had Richard Moreno help us finish the financial process!! If you are reading this and are thinking about stopping by please do so and look no further be sure to request Mario Escamilla I promise you will not leave there disappointed!! 😀😀😀😀
Robbie Warrilow
Bryan Crombie was fantastic – super helpful and fast response times (hard to find at most dealerships). Great experience, highly recommend working with him.
Kenneth Dancy
Jesse sepulveda was my sales man he was extremely helpful and helped me get my 2020 Jeep Grand Cherokee
Stephanie Williams
I contacted the dealership online about a vehicle I was interested in. Mr JD responded in a timely manner. We scheduled a test drive. Unfortunately someone put a deposit on the vehicle I wanted. Mr JD let me know what was available. Test drive was great. The one issue with car was promptly resolved. Did my financing and drove off in vehicle of my choice with excellent detailing. I would recommend JD and Helfman Dodge. The experience was good and no added pressure.
Evelyn Robles
Had an awesome experince working with Jesse Sepulveda,if you come to Helfman Make sure you ask for him.
Anna Torres
Alex De La Luna was great!! Thank you so much for all your help .
Jose Hernandez
Love shopping here good deals n good service ask for Juan Fernandez he gots cars
Taylor Williams
Helfman is the way to go! I would highly recommend this dealership. I had a great experience overall and I appreciate having Cesar as my sales consultant. Glad they were able to get me into a brand new vehicle!
Collections HDA
i highly recommend this place!!!! and i absolutely recommend olga cosme as a salesperson she is the BEST she will go out of her way to help you get into a vehicle!! ill be honest my credit is not so great and this is the 2nd vehicle i get from them SHE MAKES MAGIC HAPPEN !!! again thanks alot olga i appreciate you much
Jonathan Rodrigues
Great service excellent staff and amazing pricing
juan Grullon
Just purchased my 3500 Ram from Jesse Sepulveda and Carlos Rivera. Pleasant experience
Alonna Harris
I had a wonderful experience at Helfman. Phillip was super awesome and made my car buying experience enjoyable. After going to a few other dealerships in the area, I decided on Helfman because I felt welcomed and valued as a customer. Thanks Helfman and personal thanks to my salesman Phillip. A+++++ 😉
Holly Doty
With 3 nearly teenage boys, we urgently needed to upgrade to a larger vehicle. Richard Medina and the whole team at Helfman Dodge made the process quick and easy. We completed the application remotely so all we had to do was sign the paperwork when we picked up our new vehicle. Thank you Helfman Dodge for an excellent car buying experience.
JORGE VASQUEZ
Let me start by saying I had a very GREAT experience with Jorge Escobar in pre-owned sales. He is a very knowledgeable and polite young man. Never once did I feel forced or uncomfortable. He answered all my questions and if he didn’t know the answer, he made sure to find out. Made my buying experience very easy and quick. He was straight forward about everything and made sure there was no surprises at the end of the sale. I will definitely recommend him and would go back to him when I am ready for another vehicle.
Meliza Gone
The one and only dealership I’d recommend my family and friends to! I just got my 2020 Jeep Renegade and I’m absolutely in love with it. The process went by smoothly thanks to Christian the salesman that helped me out. Everyone there truly wants to help and give you a great experience buying a new vehicle. I definitely made the right choice going here.
Patrick prejean
Good luck getting a salesperson and when we did he didn’t know much about the truck we were driving not good when the sticker is over 68k
Bryan Hernandez
Jorge Escobar made it so easy for me in my decision. I didn’t feel pressured at all. We sat down and he truly helped me. I’m grateful I had someone who actually cares for people and isn’t just trying to get a sale!!
David Alviar
Super friendly, relaxed staff, that made my buying experience liquid smooth and easy. Buying here is a no-brainer.
Cassidy Wise
A GREAT experience. JD took care of everything I needed from the second I got there until I got to leave with my car. They will work with you, help you, and make sure everything is right before you leave. The car is wonderful, and was a great price! Go see JD he will take the best care of you.
Stan Moy
We bought a jeep and asked for a warranty bumper to bumper. They sold us the warranty. First year the battery dies for no reason had it replaced now the engine light is on and with the extended warranty they now say that it is not part of the warranty. Breaks, shocks I understand this is an electronic issue. Beware of the conn on the warranty it is a lie no bumper to bumper at all. Wasted money on this warranty. Know better than to trust these people. O’Reilly diagnosed the problem for free not a $150 charge and found out that it is the gas cap that is not good. Turns out most Chrysler vehicles have this same problem and they all know that so they can charge us over and over again. Check your gas caps if you need to change it was suggested to get a mopar gas cap to rectify this problem once and for all. Battery issues are a joke. They say that it is because it’s a new car with a brain and alarm that causes it. My Toyota has the same thing a brain and alarm that doesn’t die, but the jeep does. More excuses to cover up or no knowledge of what to do. It is perfectly clear to bring your vehicle to O’Reilly for diagnosis for FREE and have your vehicle repaired in another place. My opinion and experience with dealerships.
Veronica Jones
Marco was very helpful and patient with this first time car buyer. He showed me what they had, answered all of my questions, and also gave me information about changing the interior of the vehicle. Richard (financing department) was also extremely helpful in helping me understand about the extended warranty and my options, and explained what it included. Yvonne was very nice and is doing the interior of my vehicle and gave me a loaner while my vehicle is being serviced. Overall a really good first time car buying experience. Thanks so much for all of your help! 🙂
Jay Morgan
Richard and Jose made it quite easy to come in to buy a new vehicle. We thought we would have to turn in our one car in order to get a newer vehicle, but they worked their magic in order for us to become a two car family, which we ultimately wanted. Plus, the payments were right in our budget. Helfman is where we purchase all our vehicles and wouldn’t go anywhere else. They always have done use right and they are not about the gimmicks. Straight forward and no BS.
Samantha Nevinger
Amazing service! I had a leased vehicle that I was looking to get out of early. I went in not expecting to be leaving with a new vehicle that day, but the service and ease of getting a new vehicle was amazing. I was in, did a test drive, signed the paperwork and was back on the road in under 2 hours. My salesman Nick Tancredi was very professional and did an amazing job and all the staff I came into contact with were very friendly and professional as well.
Bianca Gonzalez
Troy Jarrett is so awesome! He helped me so much during the process! Yes will definitely be coming back and recommending him to friends and family
Morgan Piland
Francisco Quilantan has helped me with my last two jeeps and his customer service was above and beyond. My husband and I are thankful he helped me find a replacement Jeep after mine was totaled. He always has our best interest in mind. Would highly recommend him if you are in the market for a new vehicle!
Reghan Mahany
I was a first time car buyer. It Was such a great experience, everyone that worked with me in this process took their time and explained everything to me to help me understand. Definitely coming back for future purchases. A VERY professional dealership (: very very happy with my purchase. THANK YOU AXEL!!
Azizam Jessica
Great and helpful staff at service department.
L Westlund
Good service.. Easily taken care of and enjoyed the people.
Jessica Marie Serrano
Matt Bocanegra made such a great impression on me when I came to get my new car. I am definitely recommending him to all my friends and family on their next purchase 🙂
malika riley
Felipe was a great sales me who went above and beyond to assist me. He helped me find the exact vehicle that I was looking for! I love my new ride!!
Leslie Medina
Marco Careaga is the guy to go see if you’re in the market to buy a new or used car. He’s not a typical pushy car salesman like others. He is very laid back and easy going. Straight shooter. I looked at both used and new, ended up getting a new 2020 Dodge pick up truck. And I absolutely love it. Thanks Marco I will definitely tell my friends to come see you!! 😊
Marcus Ragan
Richard worked hard to get me a good deal. All parts of the sale were done on time.
Pablo Torres
I had an excellent experience getting a Jeep, Richard was very helpful and assisted in being able to get the Jeep I wanted in the price range i was looking. I highly recommend them after going to almost all dealerships in the Houston area.
Latasha Mars
When I purchased my new vehicle yesterday, I had the best experience ever! Upon arrival, I was greeted by a salesman named Gene Smith. After he asked me what I was interested in, he gave me plenty of options to choose from and was very knowledgeable about the Alfa Romero Stelvio. He went above and beyond to ensure that I was completely satisfied. My encounter with the finance department went smoothly due to Gene. I would highly recommend Gene!
roxanne sanchez
Amazing dealership with friendly staff. My salesperson was Matt and he provided a great experience.
Trev J
Jesse “JD” Dotson was excellent in assisting me and was very precise and detailed. Very great experience with this dealership
Matt Hodges
“After being routed for “”diagnostic work”” my 1 spark plug cost 670$ dollars to replace. They told me when I came in it’s most likely a spark plug…..being that they repair and service Dodge all day every day they know dam well what common replacements are for various models. So I paid 550+ dollars in labor and 15$ dollars for one simple part. I’ll never go here again. It sure would be refreshing to find an actual honest and reputable service company with some once of integrity. I’m throughly disgusted.”
robert davison
Very professional and straightforward with pricing NO GAMES! Very courteous and an A+ experience!
Zachary Edwards
Richard was great to work with. He found the Jeep I wanted instead of trying to sell me something I didn’t, and he himself drove 14 hours to go get it from another lot. I couldn’t be any happier. He was very professional, responsive, actually knew about cars and made sure everything was exactly as I wanted. Best salesman I’ve ever worked with hands down and wouldn’t hesitate to let him help me find another vehicle.
Reina Caldona
Tim Helped us with the whole process and the transaction went fast and smooth!! We will definitely go back and ask for tim to help us for our next vehicle!! 🙌🏻
Rachel Petras
I have been to this location three times for some unfortunate events with my car. Two of the three times I’ve had the pleasure of working with Alec Rosenbaum in the service/body department. He was amazing and handled everything as though it was his own car. He kept me updated on where they were with repairs and when I need some help my third visit he didn’t hesitate to do everything he could. I hope I don’t need to come for a while but if I did, I would definitely come back here! Thank you Alec for everything!!
Margie Bryan
I went for my oil change,rotate tires,and car wash, WOW what service, Tony we very polite,helpful and quick. I was there less then an hour and all done, Tony made sure I was happy with the service before I left. He was very polite and respectful. Thank you again for your excellent service. I even drive from Katy to Silber. MARGIE and Kerry
Katie Wright
I have purchased two Jeeps from Helfman. One new and one used. They are trustworthy, honest and make the process quick and painless! 10/10 would recommend!
Austin Villanueva
Sam was able to assist me in the servicing center with getting a routine oil change/inspection. He was able to answer all my questions and got me in a out quickly. He also helped with a late pickup which adhered to my schedule for that day. Would recommend his assistance – 10/10.
Christopher Paiz
I was in the market for a vehicle, new or pre-owned, and I contacted my friend Cesar Ledezma and he worked his tail off to get me in a new Jeep. I couldn’t be more happy with my new purchase and will be going back to him for a future purchase.
Michael Fulton
This place is wonderful!! I worked with Richard Medina! Richard stood by his word and got me into my dream car!! He was patient and worked very hard to get the deal done. He was straightforward during the entire process! I will buy another car from him! If you’re in the market for a car then I highly suggest this dealership. Ask for Richard. The entire team is great, but Richard is top notch.
kenny schlein
Not 1 salesman came to see me talked to so.e nice coustmers but after 15 min I left.
debbie wathough
Service Department provides excellent customer service. The entire staff, but most notably Steven and Ryan, makes you feel special and important each time you bring your automobile. They truly listen to the issues and do their utmost to resolve them as quickly as possible
Cheryl Kinion
Richard Medina was always on top of every detail of our experience. He was also available to us at any time for questions. We are more than pleased with our beautiful car and the process of getting it!
Christerpher Jones
Gene was great! He was very attentive to my needs and what I was looking for and delivered exactly that. I’ll be going back to him for my next vehicle.
Noel Baldovino
Mario Escamilla in Pre-Owned Car Sales was wonderful. He is a consummate professional who truly enjoys helping his customers. I would highly recommend Mario and Hellman Dodge. I am a client for life!
J B
Great job by Helfman. Byron was excellent. Love my truck. No crazy dealer add ons at the last second. Did everything that was expected. Love my truck. Purchased a 2020 Ram 1500.
Mike Carroll
A big shout out to Richard and the entire crew at Helfman Dodge for help me acquire this vehicle. Not only is it a Challenger Hellcat Redeye. It is 1 of 604 narrow body Redeye cars for the entire model year. Not only did I get a fantastic price. I bought a collector car right off the showroom floor with production numbers that are less than the Demon and the 1320 models!!!!!
Vanessa Galvan
Highly recommend this dealership! Mr.Jesse Sepulveda thanks for your excellent customer service and the best buying experience.
LaTerra Johnson
I’m very pleased with my experience at this location. Nick and Matt help me with my purchase. I recommend this location to anyone, great customer service.
vanessa siller
Highly recommend this dealership, great prices and great customer service . Thanks Mr. Jesse Sepulveda for giving us excellent customer service and best buying experience.
Daysi Marquina
Thank you Jorge Acosta for helping us get our dream family car. He helped us through the whole process and let us test drive any vehicles that we were interested looking in to. He was so knowledgeable about all the vehicles and let us know any info we needed to make our decision. Please if you need any help. I totally recommend him!
Dan Donica
We worked with Tim Wilson and he was terrific. This is without a doubt the easiest and absolute best experience we have had buying a car. Tim put our needs first every time as we went back and forth on which car we were going to buy. We can’t say enough about Tim’s customer service and our experience at Helfman. Highly recommend! Thank you!!
Jose Monsalvo
We had a fantastic experience with Jesse Sepúlveda. I love my new 2020 Jeep
Michael Smith
I was very impressed with the salesman, Adin Revilla. I would give him an excellent review. We are very satisfied with our new Ram 2500. I would also give the Aftermarket Manager, Yvonne Morrison an excellent review. She made 3 upgrades on my truck in one day. Everything looks great.
Holly Brisseau
Believe me… I wasn’t sure i was going to get the car right away But mr Bryon C made it so easy Really great customer service Highly recommended!
Jar H
As first time buyers Jorge Escobar made sure all of our questions were answered; he guided us through the whole process with lots of patience. He made it so easy and much less stressful. I can say we had the best experience.
Deion Losoya
This place is not worth your business! Imagine purchasing your dream car to later find out it was sold to you with thousands of dollars worth of hidden damages. Already made multiple payments on the vehicle. Then on top of that get told you have to pay for it ! Cameron the biggest disappointment could only offer a free oil change for compensation after the damages where already paid for. You’d figure the son of the owner would do better business. Do yourself a favor and go to a more honest dealership. Don’t bother wasting your money and time. Juan , Marcos , Jason and Keith May seem nice but they just wanna sell you junk for a check.
Roro Richard
Love this place, and awesome customer service
Maggie Bernard
I couldn’t be happier with the customer service at Helfman. I worked with Aiden and he was so patient and easy going. No pressure at all and made my car buying experience great. I would definitely go back and refer my family and friends!
Davy Leon
My wife and I bought a car from Helfman 2 weeks ago, and still keep the same good impression. Researched a lot, visited different dealers. We bought the car in our 3rd visit to Helfman. On our first visit met our sales person Axel Sanchez who was very professional, patience and knowledgeable of the technical specs, trims, features and differences. All our technical questions were answered promptly and with accuracy. No pushing questions, no attempts to force us to decide quick. We had all the time we wanted, tested a couple of cars, we left home and returned a few days later with a different set of cars to test. On our third visit we closed the best deal we could get in town, literally. On top of that the experience was not stressful at all. Entire process was very transparent and smooth, no pushing techniques, did not feel uncomfortable not even one time. Currently planning to buy another car and for sure I will be calling Axel again. Any family member or close friend I will refer to them without doubt. Happy car shopping everybody.
Chuck. Zimmerman
Great dealership as they make the whole process very easy. Nick was very helpful. I’ll be back.
Marcus Salazar
Tried to buy a new truck there and had two horrible sales people and their rude “sales manager” I was working with. Needless to say I went to Autonation Ram in Katy and drove home with it same day. Advice: don’t assume I can’t afford a vehicle.
Veronica Burciaga
Jorge Escobar is awesome! Our first purchase was for a Challenger for my dad and I just got a Durango for myself. On both occassions he has helped us and everything has gone smoothly. He is very knowledgeable and very friendly. Also, Mr. Perez in the finance department was great! Overall, great experiences! 😃
Bryce London
Richard Medina was great and very helpful. I had a great buying experience
Ana L Olvera
I would like to once again thank Jesse Sepulveda.. for his exceptional customer service.. and helping us purchase a second vehicle for our daughter..
Jamicka McDowell
Best car buying experience I’ve ever had! I had the pleasure of working with Walter, Christian, and Axel. All of them were super informative and knowledgeable. They made the process quick and easy. If you’re trying to get the car or truck of your dreams go see these guys!
Celena Ellis
My experience buying a car at Helfman Dodge was 5 stars! Mr. Steven Wolf and his team provided top notch service from the moment I walked in. I found a perfect car and had perfect customer service. I will be coming back here for my future purchase and will refer friends and family as well. Thank you!
Kevin Soriano
Just got me a new 2020 RAM 1500 Laramie and the truck is truly amazing. Timothy Wilson was my sell rep and he was able to right fit me for my car and help me out with a great deal I would definitely recommend him and this dealership.
Sascha Tibo
Very poor experience! Made sure that the truck I was interested in was still available and when I arrived within an hour I was told that a manager has taken the truck home. Asked to speak to a manager and suddenly the truck was sold! BS excuse in my opinion for the manager not wanting to deal with it!
A G
Great place , Jesse Sepulveda was awesome. Quick fast and easy
Colin Holder
Bought my car on Jan 3rd of this year with the help of JD. Will honestly say the buying experience was great and would highly recommend him as your salesman, and this dealership if you are in the market to buy. Never felt pressured and they ensured the process went smoothly.
Lauren
BEST STAFF, SERVICE, & QUALITY IN HOUSTON!!
andrew scott
Very professional. Great deals ! I bought a 2020 Dodge Charger GT MSRP was 33,000 they sold it to me for 31,000. They even added sunroof and tent for only two grand extra in the final price. I purchased the car online and Brian Crombie my sales person drove it to my house. Thanks Helfman Dodge !!
Cristina Diaz
The gentleman that helped me with my oil change was very friendly and professional!
CHLOE ROBLES
Richard did a great job helping us get the truck my husband wanted. Responded every question we had. Thank you Richard!!
Joel Hickey
Had a fantastic experience with Richard Medina – very efficient, scheduled a test drive and then delivered the car the next day – easiest buying experience I have ever had. Richard is very quick to respond to emails and phone calls and was very professional.
Rick Sanchez. DIRTY
WS on the lot 15 minuets. Noone ever greeted me
Pedro Toledo
To whom it may concern, My partner and I went car shopping at Helfman Dodge last Friday-Saturday to look for a new vehicle. We were greeted by Cameron Wolf who then referred us to Christian Cuevas, who made us feel comfortable at the showroom and he showed us around and guided us through the available cars there. I must say that this was my best car shopping experience ever. Christian was very informative and was answering every question of ours patiently. He went above and beyond to help us with our purchase and stayed in contact with us with any updates on our paperwork/everything needed to finalize the process. Nowadays, it’s commonly seen that car salesmen just don’t do enough good job and their only objective is to get money out of your wallet. But, salesman like Christian, delivers an incredible service and gives a very pleasant experience. As a sales rep myself I know the work that comes with selling/upselling and we need more people like Christian. YOU GUYS ASK FOR CHRISTIAN CUEVAS!!!!!! We will be coming to your showroom for the years ahead.
Abraham Beyk
Excellent customer service from the service department at this dealership
Hardell Mack
My experience was fantastic thanks to Richard. He helped me get into the truck of my dreams, and i have been enjoying every moment of it. The service here is great, and I am extremely glad I came here.
Ashley Castellanos
Richard Medina was knowledgeable, helpful, and respectful throughout our car buying experience. He was quick to return phone calls, and he communicated information needed efficiently. Mr. Medina was working with multiple customers at once, and we felt that we still had his full attention. He made buying a car hassle free.
Emily Galvan
This is the place to be when you are looking for a vehicle! I was able to test drive whatever car I wanted to before I knew which one was the one. Jesse is the guy for you ! He treats you like family and let’s you know from them beginning to the end that this dealership is family owned and takes care of customers. Word of mouth is the best kind of marketing and thanks to my older brother for telling me about his great great experience. I had a great one too. My vehicle was washed and everyone at the dealership was pleasant. Thanks again Jesse!
Christine Gillespie
Axel Sanchez helped me through phone and text for 5 or 6 days before I had a chance to make it to the dealership and he answered every question I could possibly come up with about the car buying process and the specific Pre-Owned Jeep I was looking at. He worked with my schedule and was super understanding about me not being able to get up there before 7PM. He had the car I was looking at pulled and ready for a test drive and I feel like we got a fair deal on the exact vehicle I wanted, plus we were there less than 2 hours with everything completed. My husband (who hates shopping) was also very impressed with his customer service skills and flat out said when it’s time to buy another vehicle, we will be back at Helfman’s and working with Axel again.
Susan Price LaSalla
Absolutely the best vehicle buying experience we’ve ever had! Richard Marina, our salesman, was professional, friendly, and so helpful. Yvonne was great & she handled our after-market parts & scheduled the installation to fit our schedule. Richard in the finance section handled our paperwork with such efficiency & he explained everything so well. It was the very best experience & I recommend Helfman to anyone looking for a vehicle.
Laura Dean
Did not want to get rid of our 2017 JK-Wrangler! Victor was sweet and simple, thanks for driving to Austin to pick up our JL-Wrangler, it also has a subwoofer speaker in the back! talk about upgrade 🙂 Helfman was great. thanks for our jeep hat, my daughter loved it! #AskForVictor #BuyFromVictor
Cassie Montoya
I couldn’t be more happier with my experience. My sales guy was Ray Maxa. He is a great guy. He really helped us in getting our car. He was very understanding of what my family needed and worked with us for the great deal we got and was very patient with us even when we changed things up. If you need a new car and are I interested in whatever they have see Ray Maxa so you can have the best experience as well.
Sonya Weber
“OMG I LOVED IT HERE!!! They were so helpful and got me in the Jeep I wanted, didn’t give me a run around they were straight forward and honest from the beginning thank you MrS.OLGA for everything you did for us ❤️ I love my new Jeep
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