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Joe Myers Ford in Houston, TX

Overall Rating 4.1 out of 5
280 Reviews   Write a Review
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Ford Dealer

16634 Northwest Fwy, Houston, TX 77040, United States
joemyersford.com
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+17137663600

Company description

Houston Ford Dealer | Joe Myers Ford | in Houston, near Cypress TX

A leader among Ford dealerships in Houston, Joe Myers Ford offers new and used Ford trucks, cars and SUVs, along with certified Ford service and OEM parts. Call or visit our Ford dealership in Houston for more information today!

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All reviews:

Charles Wages
Took my SUV to them on a Tuesday morning. They gave us an estimate with NO details of what they were charging me for on Thursday. I finally get details on Friday and I then realized why they didn’t want to give details… they were trying to charge me $900 in parts and $3000 in labor… I told them I’d have a tow pick the car up. Towed the car to our neighborhood mechanic on Friday and he fixed everything for $650 by Saturday. You lost a potential customer for life!!!
Terry Burnside
Put a van in the shop for warrant work – which they claim to have completed – but want to charge us $300 to put it back together. —– now 1 week after this initial post – we yet have our van. We have escalated to Ford Motor – but this dealer does not care – they are holding our van hostage.
Hillary Boatwright
Mike and Josh did a great job of handling my special situation and got me into a great truck. They were patient with me and made sure I was taken care of to the fullest. Definitely would recommend !
Ben Menke
This was my fourth time purchasing a vehicle, and it couldn’t have been more smooth. Al was an enthusiastic salesman and all-around great person. He was never pushy, and answered all 101 of my questions. He seemed as happy I was interested in my dream car as I was to take it home. Joe Myers is a little bit of a trip for me, but I’ll be getting all my service done here too because good customer service seems more and more rare these days.
Mark Puffer
Folks there were very helpful. Not pushy and were very straight forward. If you want a nice NEW Ford? Ask and work with Eli.
Rafael Luna
Al hall was awesome. He offered great communication and made sure all my questions were answered in a timely matters. He prides himself in he’s customer service
Dan Brown
Don’t even think you are going to get post purchase service from this place. A short summary is that I called to get a check engine alert resolved. I was told that I would have to leave the vehicle with them for 3 to 4 days and they would look at it when they could. The initial reaction one might have may be that these are covid times and we all need to be flexible but there is more to the story; I initially called to schedule an appointment. I was told to just walk in, so I did. I was first told that I would need a mask. Ok I had it in hand and put it on. The client assistant checked me in but said that it would be a bit of a wait. I spoke with her on two occasions prior to deciding that it would be best if I came back tomorrow. On both occasions she WAS NOT wearing a mask. Which is ok by me but I did point out the inconsistency. So I called later to schedule a time which is when I was told about the 3 to 4 day rule. I tried to explain the situation that I was told to come back earlier tomorrow but was told that “I am just a client assistant and that is the rule “. Again a bit of an inconsistency I see that this place he gets good reviews in fact I gave them one a couple of years ago when I bought the first of the two trucks I have bought from them. There will not be a third but I am certain that they do not give a darn
Brea Breaux
Once again Al Hall went above and beyond to make sure I secured the car of my dreams! I would highly recommend doing business with him. He’s very knowledgeable, patient, and all around a pleasure to work with!! I love it here, the staff is always SO helpful and welcoming. Pedro does an amazing job managing the place. They really make you feel like family and go out of their way to give you the best price and recommendations. Will continue to come here over and over again because they’re just that good! 🙂
kim tubbs
We bought a beautiful new/used vehicle. Our salesperson was fine. However, we traded in our previous vehicle which they still have not paid off in 20 days. I have left multiple messages no returned phone calls. I am making payments on a vehicle I don’t have and interest is charged daily! What could have been a positive review has changed.
Kenny Gonzales
Joe Meyers Ford Pre-owned is the best dealership in Houston they took very good care of me. This was my 2nd vehicle purchasing from them and it was even greater than the first time. My salesman AL Hall made sure I got what I wanted and so did the finance department I truly recommend buying a vehicle from Joe Meyers Ford. I will most definitely go back and have AL Hall put me in another vehicle…Thanks
Christina Weed
We didn’t get paperwork for warranty info. Was told someone would call us back never happened. We were told someone would help us get the manufacture code for our car door. I had to call multiple times. Finally talked to sells person and he told me he couldn’t help me. I would be charged a fee. Be sure to get everything you need for your vehicle before you leave because once you leave they stop helping you. They made there sale they are done with you.
Donald Morant
This place is a joke! I purchased a brand new f250 and for some odd reason it didn’t come with a spare tire. I purchased this vehicle a month ago. It took me several phone calls to salesman and management. I finally received a call yesterday stating my spare tire was in. I told the salesman I would be in the following day to get it installed. Fast forward I’m here now! Been waiting 3 hours. So I ask to speak with the service department manager. He checks into the matter only to come back and tell me the “new” tire they ordered had a knot. Poor customer service
Darryl Jackson
I was very happy to here a sales manager say he will not give me a chance of walking out that door without the car I came in for a 2019 gt mustang, Mr Al saw that my credit was not strong enough to actually get this car, he did not stop he got with other members of the team an made it work for me, an I saw he wanted me to have the car just as much. I recommend going straight to Mr Al.. he’s a true people person.
Julian Wiik
Buying from out of state, salesman did not confirm the vehicle was available before having me speak with financial rep and run credit, gave them credit card to hold vehicle and asked him to hold on the phone to verify a flight was still available before he took $500 fee to hold vehicle. I confirmed my flight while on the phone and told him flight was good and I would arrive at 9am. He calls back 10 minutes later and says the vehicle just sold, sorry but this is a big dealership. I purchased a 7 am flight at 3 pm. Did not have 24 hours to cancel flight. Out of the money for the flight and have a hard hit on credit for a truck that was already sold.
Jared Airhart
My experience at Joe Myers Ford was a positive one. I got an immaculate used truck at a very competitive price. Al is a very professional salesman and was very helpful throughout the process. I found the vehicle online and was comfortable making a deal sight unseen. When I arrived I was immediately welcomed by the staff. The truck was exactly as advertised and I’m extremely satisfied with my purchase. I would recommend Joe Myers Ford to anyone.
Andrea
Welp I had called and applied at a lot of car lots and no one was able to help me! My last try was at Joe Myers Ford and my sales person JOE SNOW🤝👏🙏 made it happened!! Only God knows how hard I work for my family and the night I cried myself to sleep because I just want to make my kids proud.😔😢. Joe said he would take care of me and he did just that!He also keep me on game about how to take care of my credit🙏😊😇 Thank you so much 💯
Abel Muñoz
I purchased a 2019 Jeep Cherokee from Lucas Lara, and it has by far been the best car buying experience I have had to date. After searching for this vehicle for over a couple of months I finally found the gem I was looking for. Lucas was available on my busy schedule and made the process quick and painless. I want to say It was all over and done with in under an hour. Truly amazed as to how simple and easy it was. If your looking for a vehicle for the right price and great customer service, see Lucas Lara at Joe Myers Ford.
Joshua Ballard
Always good service here, staff are there to help. The football game ended in the wait room and college basketball game on and one staff member asked if we wanted to see the other football game. How attentive.
Adrian Martinez
In all my years of car buying, Al Hall with Joe Myers Ford never ceases to impress my family and I. I purchased a truck from him years ago, and made it a point to refer to him my family since. I decided to upgrade recently and trade-in my truck. I called him up right away. Al made it a seamless process, without any hassling or pressure tactics that you often find at dealerships. I come from a customer service background, and I understand the importance of taking care of customers. Al is truly great at what he does. I highly recommend you paying a visit to Al Hall at Joe Myers Ford for your next purchase. 👍
Tammy Nicewarner
Al Hall is the man to see. Third vehicle purchase with Al and everytime it is top notch. Friendly, trustworthy, honest, all around nice man, who is a pleasure to work with. Thank you Al for another great experience at JMF!!
Alex Wilson
Love these guys! Jonathon Rico took great care of me and my mustang! He helped with rides while I waited for my car and also talked to my insurance company with me I really appreciated all the help! Awesome service!!!
Lars Svemark
I don’t like to leave reviews like this, however what happened to me yesterday 12/14/2020 has apparently happen more than once at this dealership. (Read older reviews) I had scheduled a test drive for a 2016 BMW on Sunday evening. On Monday morning I got contacted by the dealership to confirm the vehicle was available and confirmed my appointment. When I arrived at the dealership they had a contact on the vehicle for another buyer. I feel let down, ignored and miss lead by Joe Myers Ford. If you want a trustworthy dealership then this is not the one for you.
Edson Saldierna
Just purchased our dream Jeep from these guys and the process was easy and seamless, even in the rain. Highly recommend going there for you next purchase. Ask for Joe Ramirez he’ll get you taken care of. Big thanks to Marc Macias also for making all the numbers work!
James Fullerton
Super fast in and out in under 30 mins. Really nice folks highly recommend
Tracey Crosby
I loved my experience at Joe Myers Ford. I went in thinking a new Ford Escape was what I wanted but Jose Alvarenga had me fall in love with the 2018 Ford Edge. I like that it’s spacious and the leather seats are amazing. It’s everything I wanted in a newer car and I’m truly happy with the deal I received. Thank you Jose!
M Randall
The cashier in service was great! She was pleasant, and professional. It was the experience so much better. I recommend!
B Smith
Got charged $250.00 and got absolutely nothing done on the vehicle. Was not made aware that I would have to pay diagnostic fees for a repair that I decided not to do. Pure lack of communication on their part. Had I known, I would have done the repair which was just one of many that I decided not to do. Totaling $5200. The cost of repairs here is outrageous. I always have issues here…..I wasn’t even contacted for 2 days from the beginning. Last time I got service done here I called back the next day to check on vehicle and my service rep was out of town for company training and there was nobody put in her place to take care of me. Nobody knew what was going on with my vehicle. Terrible experience. And the reason I decided to decline the repairs was so I could go ahead and buy a new F150. Thanks to service department, it won’t be at Joe Myers.
Kev R
Big shout out to Lucas and the team over on the pre-owned side! After an unfortunate accident, my wife was forced to buy a new vehicle. After shopping around on the web, she went to the lot just to look. Lucas offered her up a deal she couldn’t resist, and showed compassion and understanding for our situation. We got a great deal, with great customer service. Thank you Lucas, and the Joe Myers Ford Pre-Owned team for making this happen!! 👏
Bill Brun
Went to look at Ford Ranger Lariats. The dealership was completely trashed by the US290 widening several years ago. Mid-day on a weekday all customer parking was taken. New inventory is not at the dealership – some obscure lot around Senate and 290. Result: I wasted my time. I did not accomplish my goal of seeing a Ford Ranger and have to regroup and see GMC’s offerings where I know the dealer has a lot of inventory onsite at the dealership.
Raymond Pecina
“I would like to start off by saying that I have purchased 3 vehicles from Joe Myers, and traded in a Jeep wrangler in that past and have always been satisfied with the process and treatment I have received. However I stopped by Friday 2/26/21 after work to check out a Camaro and I wasn’t very happy with how the interaction went. When I arrived I was greeted in the parking lot by a sales associate who asked what I wanted to look at, I told him I was interested in the Camaro and he asked if he could have my drivers license so he could go get the keys. I waited outside for about 5 minutes when the sales associate and another gentleman came with the keys in hand. The gentleman introduces himself and proceeded to tell me that “”because of the traffic in the area, the car having a lot of power, people like to race, and because a mustang might pull up while I’m test driving, that I wasn’t allowed to test drive the car””. He then stated I “”could get in the car and start it, but I wouldn’t be able to test drive it until they pulled my credit””. First off if its policy to not let people test drive before pulling credit, why ask for my drivers license before telling me that? Second I’m not some 19 year old kid looking for a joyride I’m 30 years old, I’m not gonna street race someone on 290 during a test drive. Third the first car I ever bought from Joe Myers was a 2010 Camaro SS back in 2013, which I test drove BEFORE we pulled my credit. Also I had my pre-approval of funds letter from my credit union in my truck, needless to say I’ll take my money elsewhere from now on.”
Alan Olson
Their customer service was excellent they really took the time to help me
Hannah Gow
So excited! Mike was so helpful and I got a great deal on a 2011 Toyota Corolla that was the exact car I wanted! It had great mileage and Johnny also helped approve a deal that I asked for. These guys are supper nice and want to help. Thanks again!
Jennefer Urrutia
I love this Joe Myers Ford location. Great customer service! This is where we’ve purchased all our vehicles from. I love that I always tend to have a great experience there. Been going to this Joe Myers since 2006. And let me just say, my husband still has that car. This last time (nov 7th to be exact) I took my truck for some maintenance stuff and Mr. Dan took care of it. I called him a miracle worker because he took care of it so fast! Highly recommended this location!
Stella Yu
Very dishonest Sales, they gave price even higher than Internet Price a lot. When I passed the Cellphone to the Sales for proving their tricky price. He asked me to wait and go back to his Boss asking about what to do. Then come out to tell me they could give me same Internet Price. And they dont give you break down price like Sales Price, tax, plate fees, just a total price, so dont be fooled by them. Their Sales Manager isnt friendly at all, teasing Customer and disrespect to Customer. Well, this is very bad experienc to me, so I bought the car from another Ford Dealer. Dont Go there!!!
Oscar Yanez
Also if you are in need of a new vehicle or used look for Jose Alvarenga. He’s the best he keeps his word and also real honest. Fights for you till the end of the deal straight up. May The LORD bless you and your family Jose. Thanks again!!!👍🏽
Scott Armstrong
Purchased a 2020 F250 STX CCSB 4×4 from Dan Howard at Joe Myers Ford. He was Amazing!!! He was Friendly, Personable, and Professional! Dalton handled All of the Paperwork for Us. He was Awesome too!!! It was Very Easy and Stress Free! Tell Dan Scott referred You!!! He’ll take Great Care of You!!!
Jason’s family adventures
Purchased 09/07/2020 I cant tell you how important Trust through transparency is when buying a vehicle I will say this is probably the most honest dealership I have done business with in getting a new vehicle! Our customer service rep, Mr Alex Solis gave me direct and honest responses about the overall process and maintained my trust during the entire visit! Most dealerships will have hidden fees and pressure you into warranties and wont give you the best price! Joe Myers dealership did and showed everything upfront on cost and estimated payments! Please choose this place for your next vehicle they will not hide anything from you and will work with you! Thank you for the vehicle! We will be life long customers due to the honesty given to us and really appreciate you folks working with us on our deal! Sincerely the Reed family.
Norma Sanders
Al was very efficient in his job. Two thumbs up for him!!!!
Joey Machorro
Terrible experience. Classic bait and switch. I spoke with Luis Alfaro for several hours on Thursday, January 28th concerning a NEW Explorer XLT 2021. After coming to a negotiable price with his Manager, Devin Bodily, I decided to drive to the facility to test drive the very vehicle we discussed per the VIN number. After arriving I was told by Luis the vehicle was sold last night and we would have to go to “plan B.” I asked if I could speak to Manager Devin who confirmed it was sold. After asking Devin if I could speak to his manager Rafael, Rafael informed me that the two of them didn’t know what they were talking about and the specific vehicle was a “demo” and was at a another location. He said he could have it brought to me the following day which they did. Luis drove the vehicle to me and pointed out that there were several scratches on it and I showed him a couple he didn’t notice. There were 3k miles on the vehicle and was obviously not detailed or a very poor job was done. Needless to say I did not purchase the vehicle and tried to follow up with the GM Pat Goldwait who emailed me asking about my experience. After several attempts to contact him by phone and email without an answer, I just chalked it up as a waste of time. Typical used car salesman, dishonest and shady. I will never buy a car here.
Carla Quimera
I am beyond disappointed , they have the worst costumer service, ive been patient for almost 2 weeks now. I bought a car 2 months ago and it turned out to be a bad car, they finally paid attention after 1 week and then im on the waiting game again. I was blamed, i was turned down, i was passed on to different people. So im paying a car thats not even on my possession, this makes me mad because ive been so patient and nice and professional but i guess this is where it ends, now i feel like i cant trust this place or this brand no more. Having covid is hard, no one takes you to the doctor, no one can take care of you. I have to call 911 to get to the emergency room because i dont have a car and no one can take me because i have covid and at 2 in the morning im having chest pains. This is frustrating. Ive been in contact with someone but no one seems to value my time. So can anyone tell me why i cant vent here?
Jim Bob Adams
Mr. Hall went above and beyond to get the deal done quickly with the terms we wanted. He even brought the vehicle to me to test drive and then delivered it to me the next day and we signed papers in my home. Could NOT have gone smoother! I highly recommend Mr. Al Hall and Joe Myers Ford. They were a pleasure to work with.
nisrin yamani
Marcos sachez at joe myers service center was very polite,listerned to all my concerns and iam very satisfied by his answers.
Morgan Kay
Bought my truck here, couldn’t be happier! I love it and the salesman (Steven) helped me find exactly what I had spent months looking for. 🙂
Keri Keller
Al is fantastic! Wonderful to work with and very diligent in regard to customer satisfaction. Thanks Joe Meyers team!
Jim Markle
Sept 17th: I feel it is necessary to provide an update and adjust my rating. After my unsatisfactory experience the GM reached out to me personally to apologize and discuss the situation. I appreciate the effort and time spent with him and I will now give them another opportunity to sell me a car. I am very impressed with him and the fact he took the time to talk with me Sept 15th: Arrogant and rude is the only way to describe the attitude of the sales person. Your’re better off buying a car off Spencer Highway than opening yourself up to the kind of treatment.
Jon Chapa
STAY FAR AWAY FROM THIS PLACE! They do not honor warranty work and strives on making your life difficult in these challenging times. Also was pressured really hard and eventually tricked into signing the contract. FYI when your on the phone with the insurance company adding your new vehicle. Dont let the crooks on the top floor slide you all the paperwork so you can not properly read them and talk to the insurance agent. I will never buy a car from these con artists. My mustang was giving off service lights the next day after purchase! The best part is I can prove it all thru the ford app which messages me with every notification from the car! So I have already contacted a lemon law attorney! They kept my car for 31 days while I made my monthly payment. What a joke!
Crys Cross
Big Al was my salesperson and I absolutely loved him! He was sweet and very knowledgeable. The only reason I’m giving it 4 stars is because everyone wasn’t like Big Al. They’re lucky to have him!
Jo Nix
I did my deal with Nick Nader and he was EXCELLENT! He took care of all my needs. This was the best car buying experience I’ve ever had. Nick was professional! Wally was amazing with meeting my needs. I didn’t feel like I was dealing with salesmen but genuinely people.
Priscilla Capilla
Nick Nader is who you gotta see! He was super helpful, answered all my questions and was more to satisfy my concerns I brought up about my vehicle I purchased! He was so respectful and super with his service! He was able to get me my vehicle I truly wanted at the price that was reasonable for my fiance and me. Please go to this dealership and ask for NICK NADER!
Suzanne Harper-Martin
The absolute BEST car buying experience ever and a phenomenal deal! I highly recommend anyone to contact LUCAS LARA if you are in the market for a vehicle! He’s definitely not your “typical” car sales person….he’s refreshingly honest and cares about his customers! Joe Myers Ford has my business and my family’s business EVERY TIME! Juan Reyna in the finance department is a complete gem also….very knowledgeable and calming! Thank you Lucas Lara & the Joe Myers Ford team!!!
Jean Marc Konan
I’m sorry I didn’t meant to give you 3 stars, that was a mistake. I meant to give 4 stars and 5 in the future if your service still best as my last visit.
Anthony Rizzuto
Fantastic experience! Went by this past weekend and picked a new 2020 Mustang GT PP1 and love it. Doug Hackett (salesman) and Manny Diaz (finance manager) took great care of us. Could not have asked for a better team to work with. Thanks guys!!
Smith Circus
My husband and I have purchased 3 vehicles from Joe Myers Ford in the last few years! I loved them because of the great service and service department. I’m sad to say that I will NEVER purchase another vehicle here EVER again. The New SERVICE department is HORRIFIC!!!! LOST A GOOD CUSTOMER!!
Jenna Kofman
Joe Ramirez and Joe Meyers did it again!!! These guys are great! This is Dustin Potter signing in on my wife’s account so I could leave another amazing review. I posted about a week ago about how easy it was to sell my truck to them when it almost seemed impossible at every other dealership. Sooooo… shortly after that I went out and bought a used truck from another dealer simply because of convenience of the location. (Silly me). On the way home with my new (used) truck feeling on top of the world with my wife following behind me she calls me and says my blinkers and and brake lights are not working on the right side and it was all down hill from there. Then i noticed that i could only get one radio station and realized the truck antenna was missing. Then i started hearing a bubbling noise coming from under the hood. I called the dealership immediately and they told me not to worry and bring it in first thing in the morning which i did. Left it there all day for them to work on it. Picked it up later that day and on the way home on the highway it stopped working while driving. I again called them and they told me to pull over turn it off and then back on and it would reset. I laughed, hung up pulled over and reset truck and hauled butt directly back to the dealership and canceled the deal. Good news part… I called Joe Ramirez with Joe Myers and told him all listed above and he offered to come pick me up!!! I didn’t want to put him out so I declined and took a Lyft straight to Joe Myers. Joe Ramirez asked me what I was looking for and found the perfect match right there on the lot. No pressure selling no hidden agendas. I left the same day with my 2012 F350 super duty truck with only $85k miles! I told them what I could afford and how long I could afford it and they made it happen! I’m still kicking myself in the tail for not taking my own advice and always choosing Joe Myers and Joe Ramirez in the first place but hey it’s a heck of a story! I would recommend these guys to my family and friends every time. Thanks again!
Michelle Hatton
Great place to buy a new or used vehicle… Excellent selection informative and friendly sales staff… They really know their stuff and not to mention they have incredible prices …
Jose O
AL HALL. That’s the man you need to look for when you go search for a car here. My man hooked me up with a beautiful F150. He made the process so easy and painless. Definitely takes time to understand and take care of his customers. Josh in finance was just as nice and helpful. Definitely the best car experience we’ve had in a while. Please go see Al!
Brisa Gutierrez
“I came in a few months ago to look at a used vehicle. This was my first car buying/shopping experience and they definitely took advantage of that. They pushed me very hard and I nearly bought a vehicle from them because of this. They’d rather have a sell than a happy customer is how I felt. I had noticed the vehicle I was driving had a bad shake over 70mph and instead of addressing the issue I was told “”well how often do you drive that fast anyways?”” I was lied to about what was supposed to be a soft pull on my credit and they ended up hard pulling and my credit took a big hit because of this. Over All I find them untrust worthy.”
Rhonda Blocksom
Al Hall gave me the best car buying experience I have ever had. I have bought several cars and have always had a problem with the dealership and salesman. This is the only dealership I will recommend to my friends and family. Thank you Al!!
Pedro Osorio
Big shoutout to Max And Joe and the Finance Guy!!!! They are amazing doing business with costumer like me I had no Credit, First time buyer! Thank you everyone. I recommend everyone come to this dealership and they will be 100% approved!!!!!!!!!!!!!!!! I got 2016 Silverado HD 2500
Grace Rodarte
Bad experience!!, if you want waist your time and never have a deal to buy car this is the place, the supervisor Rafael it was very arrogant and mean, the sale guy Alex was very close minded, so stay far away, I went to SUBARU, it’s was good car with all the technology and very good price, they have different options if you wan to buy a good car. It’s better go to subaru and Don’t waist your time!.
Sean Dietz
The group at Joe Myers Ford did and outstanding job in assisting my wife. She buys all of the vehicles for our family, the staff treated her with respect and assisted her with everything she needed from them. The vehicle we bought had an issue as my wife was driving it home from the dealer. Al Hall and the GM got a brand new vehicle to her, stayed with her until the tow truck came and made sure she was home safe (I was out of town while all this was happening). The original vehicle was repaired beyond our satisfaction, I was very pleased to come home and have my birthday present sitting in our driveway. Customer service is often lost in the world we live in, but not from Al and the group at Joe Myers. I’m not a “Ford fan”—but will be a lifelong shopper at this dealership. I’ve got 4 kids that will all need vehicles, we’ll be back. -Sean D
Dustin Potter
I highly recommend choosing this dealership when it comes to selling or trading in your vehicle. I made the decision to sell my truck which was becoming a hassle everywhere I went due to my truck being in my grandmothers name. My grandmother is not in the best of health and could not leave her home to sign paperwork etc. I called Joe Myers and was put in contact with Joe Ramirez. Joe explained that this was not an uncommon situation and that they would be happy to help. I honestly thought they were just trying to get me in the door but when I showed up I was greeted by Joe Ramirez and went through the options. Within less than an hour I had an offer on the table and Joe and I both were headed to my grandmothers home to sign the paperwork in the comfort of her home. Both my grandmother and myself were shocked of how smooth and convenient this business transaction was handled after being told there was nothing any other dealership could do!! Thank you Joe Ramirez and Joe Myers for helping our family in these hard times! P PSA- Always choose Joe Myers and always ask for Joe Ramirez!
John Wright-Ibarra
Good luck getting help. I drove to the service lane and no one was there. Stood outside for 5 minutes, still didn’t get helped or asked if I needed anything.
Brittany Graham
Usually car buying experiences are stressful; however Cedric Dave and the Joe Myers team made it easy and went way above and beyond expectations. Cedric listened to what I wanted and even though they didn’t have my truck on their lot they brought her in from a dealership on the other side of town so I could have the truck that ticked all my boxes! Cedric is amazing, he listens and works with and for you, making sure you are happy from beginning to end. He also makes sure you understand all the bells and whistles of your new vehicle and is extremely knowledgeable. If you’re in the market, go see Cedric Dave and just know you’ll get the best deal and leave with exactly what you’re wanting!
Manuel Aguirre
Salesman Omar was pleasant to work with, and did his job. We have purchased 2 vehicles prior to last visit. Inventory manager ruined sale by showing no effort to negotiate or price match. Not sure how inventory manager decides the sale anyways. Dont expect alot for a trade in.
Jeff Welch
“I brought my truck in for servicing a while back, the service request was to fix recalls on my truck. After 1 week, the dealership hadn’t even started on my truck when they ensured it would be taken care of “”in one to two days””. I complained, the manager comped me a rental for another week and i was happy. Called again this morning for additional recall issues and the service employee was rude and snappy on the phone, i asked some simple questions and was transferred, i got placed on hold and no one answered my phone call. After 15 minutes on hold, I hung up. Will not be giving Joe Myers my business and recommend anyone seeing this look elsewhere.”
Johnny Brewer
Truly amazing experience and impeccable service! Wally and his team of ultimate professionals took great care of us. I am active duty military stationed overseas, and Wally was able to walk me through purchasing a new truck for my parents. We were able to take care of everything right over the phone – stress-free and effortless. He was nothing short of extremely helpful, knowledgeable, and just easy to work with. I would definitely recommend Joe Myers Ford to family and friends.
CG H
Usual attempt to up sell you stuff or services you probably really don’t need to do at every visit. Nothing is ever as fast as they initially say. And after many years dealing with them, the workmanship is still sub par at times with oil spills under the hood and either missing or cross threaded bolts \ screws. Only plus is it’s local and they occasionally have donuts \ kolaches for you
Das Bruno
Had a fantastic experience here Saturday 9/19/2020 with Lucas Lara. Not only did he give me a deal so sweet I could only have dreamed it up, he got me into a new car with absolutely 0 hassle. I was in and out in less than 3 hours. Seriously, you want it easy talk to Lucas.
IAN CLERIHEW
We very much appreciated Nick Nader and the Joe Myers Ford team. They made trading in our car and car buying a positive experience for our family. Nick was so kind and focused on our needs and he made us feel comfortable. This is the person to go to when it’s time to find your new or used car!
Shawna McDaniel
When making an appointment for service on your car you expect to be taken care of call but in this case I was told it would be a three hour wait when my appointment is at 11 AM that means you can see me at 1 Pm not be told to come back after 3 PM which is a five hour wait from when I made the appointment absolutely unacceptable what’s the point of making an appointment
Carl Reifle
I live in Fort Worth and had been working with Lucas Lara, salesman with Joe Myers Ford for a week on preparing a purchase of a 2016 F-250 Platinum pickup. Lucas was responsive and patient with this distance purchase. I have no complaint about his service, which was exemplary. The paperwork was prepared through my Credit Union and insurance binder established for THAT pickup, and I was driving to Houston with my wife to finalize the deal. When I showed up at the dealership ready to test drive and take possession of the pickup, there was another couple in with the dealership finance department looking into financing the pickup. The dealership management would not let me purchase the pickup! I can assume it is a sweeter deal to have a buyer that is financing through the dealership rather than self financing. The salesman did his job and the dealership would not back him up! I have done many distance deals with Ford dealerships and this is the first sour deal and poor treatment I have ever experienced when finalizing a deal. I will have nothing to do with Joe Meyer Ford, and as unfair as it is for me to feel this way, I will have nothing to do with any of the Houston Ford dealerships.
Lori Ann
I have had issues with my 2012 Edge, off and on for several years. It has been a rare fluke in my electrical wiring. Every time I brought it in, they worked tirelessly trying to figure out what kind of gremlin it was. Finally fixed and I’m still loving my vehicle after all these years! Joe Courtney is a ROCKSTAR in the service department! The mechanics are amazing! They are all very knowledgeable and everyone is very kind, courteous and professional. I would recommend Joe Myers Ford to anyone in a heartbeat!
Tyler Cason
Terrible place to look at used cars. The sales associates don’t care about you and you’re pressured into buying a vehicle. I was trying to inquire about a 2017 mustang GT first of all the car was scratched in multiple places. After carefully looking over the car I decided to make an offer I was shot down by the sales man who had asked me if I’m in over my head. This is unacceptable you’re the one trying to sell the car my personal finances are absolutely none of your business. If you’re looking for a good place to waste your time and energy go here to be told you’re in over your head by a sales man. I will never go here again…
Josie Rodriguez
I bought my car several months ago with Joe Meyers Ford…The car buying experience was painless and much quicker than expected. This week I returned when I had an issue that was covered under my warranty (buy those warranties, they’re worth it!) Joe L, the manager of the service department, went ABOVE AND BEYOND when it came finding a loaner during this crazy pandemic! It was no easy feat, but he was determined to help me, and he truly came through in a time of need and crisis. From buying to resolving every problem Joe Meyers has a great team, I highly recommend them!!
Chad Sandridge
Let me start by saying this is not a negative review of the dealership as a whole. This is only directed towards the salesman that I ended up with. I went in to make a purchase and at the end of the day an agreement could not be made which can or should be expected when negotiating for a vehicle, however my salesman Bruce Ochs was evidently not ok with it. Without getting into details I will just say Bruce was one of the most unprofessional salesmen in any business that I have ever worked with.
Zoe Smith
Surprisingly, they had exceptional customer service. Ikechi was my services associate and he was nice, polite and professional. I even received daily updates on my vehicle.
Debbie Robins
Our daughter bought her first vehicle from Joe Myers Ford. Juan Reyna was our Finance Manager, and he was extremely professional, personable, welcoming, and just an all around great guy! We will return in the future because of Juan, and we will request him to close our deal because he made us feel so comfortable. I highly recommend you going to see Juan for your finance needs!
Dineka Cage
Hello I just want to say I’m sooooo soooo grAteful to run into Al and Gio! Man they really kept there word and went all out for me and I’m definitely NOT getting paid to write this I just believe in giving props when due I literally went to 10 dealerships no Exaggeration I finally found AL and it literally took one day and the next day I was in my beautiful F-150!! Thank you guys so much y’all deserve a raise just for making it work for me with my negative equity and all!! Much love ❤️
Shay F
Luis in customer service is AWESOME. He is the reason I left where I bought my car and started coming here. Customer service is top notch. Thanks
Kate Holcomb
If you come here for an oil change it will take about three hours. Ridiculous
Logan Mason
“NEVER, in my life have I been so disrespected before today. My husband had sold his Ford F-150 and we were searching for a new truck. On November 2nd I saw a truck listed on the Joe Myers Ford website and proceeded to send it to my husband. That night we drove to the dealership and when we arrived the truck “could not be found” we drove around on a golf cart for 15 minutes in the cold just to be told we needed to come back because they didn’t actually know where the truck was. So, we left and were told to come on Tuesday, which then turned into Wednesday which then turned into Thursday. We were strung a long all week because they were waiting on a part for said truck. We were promised a video as well which was not received until Friday and it was poorly directed to say the least. At this point enough was enough and we told them if the truck wasn’t done by Friday that we would be moving on. Come Friday we were FINALLY able to look at the truck so, we drove to the dealership for the second time and it was completely torn apart. We sat in the waiting area for 45 minutes before it was done. After the test drive and inspection by my husband whom btw works at a dealership himself we decided to purchase the truck. Upon purchasing there were multiple things that were PROMISED to be fixed i.e. the windshield, passenger window, and paint splatters across the tailgate. Upon this discussion we met the pre-owned director Yonatan Arrage whom was very volatile and passive aggressive but our interaction was short. A week went by and they finally got the window in so we dropped the truck off Friday the 20th at 9:00am giving them two full days to fix the things they PROMISED to fix. WE show up around 6:30 today Saturday the 21st to find the passenger window not tinted to match the others, the paint still there, no detail, the truck wasn’t even washed. After a discussion they said they would not be taking the paint off because they couldn’t do it by simply buffing it so that they would not be doing it at all. Of course we are rightfully frustrated at this point and asked to speak with the pre owned director Yonatan Arrange once again. I have never in my life met a more disrespectful person who was absolutely disgusting towards two people whom bought a vehicle from their dealership. He treated us like we were idiots and spoke down to us. After stating once again that they wouldn’t do what they promised, not letting anyone else speak, being extremely rude, I told him that I didn’t appreciate him treating us like we were idiots so he then yelled “I’m not doing that and I’m not dealing with this” and proceeded to STORM off inside like a child and we never saw him again.PLEASE never shop there they blatantly do not care about their customers they won’t even try to hide it. I absolutely hate dealerships and this is exactly why. They are awful and horrible people and I hope that nobody else ever gets treated like we did/have. Don’t shop here, they will not do what is right. Evidently after there own wrong doing they will proceed to never treat you with kindness or respect. On the 6th trip back to this dealership they did a detail that should have been done long ago and my Oakley sunglasses were taken out and not put back. I left and noticed them missing and conveniently they had them at the detail station. Not only are they rude and disrespectful but apparently thieves as well. Regardless of their “”effort”” made to customers there is NO excuse for how someone so high in management treated a paying customers. A week later and I have received no response from the GM because evidently they just don’t care. This dealership is a joke.”
Kc SRT
On July 7, 2020, I purchased a vehicle from Lucas Lara at Joe Myers Pre-Owned Sales. The entire process was quick, professional, and the condition of the vehicle was outstanding! Lucas was extremely helpful and provided excellent customer service. I look forward to doing business with Lucas and Joe Myers again. Great job!
James Bennett
We live about 1 hour from the Joe Myers Ford dealership. My wife was in the area and test drove a few cars. When she got home she said the service was excellent and that we should try and give them our business. I called the next day and asked for some pricing on the 2020 Expedition. They gave me a fantastic price that I compared against many other dealers. In the end, I drove an hour to their dealership to get the car because their service and pricing was unbeatable. I would highly recommend working with Joe Myers Ford. Pat is the general manager and will do a great job for you. Very experienced and easy to work with. If I’m in the market again for a Ford, he’s surely my first call.
Wally Elostaz
If you are shopping for a New FORD shop only Joe Myers Ford .. hands down the only Ford store I will shop at . Great service department and wonderful management team ….. love you Pat
Jorge Castiglione
Lucas Lara was great to work with. He was very responsive to our needs and made himself available to answer all the questions we had. He made the process of buying our SUV very simple and stress free. Thanks Lucas.
John Anderson
We were in the market to purchase (2) vehicles for our daughters who are going off to college. We wanted them to have more reliable means of transportation to get to and from school. One will be 3 hours away and the other 5. We needed that peace of mind. We saw a vehicle that matched our needs on the website and decided to go to the dealership for a further look. When we arrived we were quickly met with a very professional, polite and eager to help sales associate, Nader (Nick) Eid. We explained to Nick exactly what we were looking for and what we were willing to pay, we had done our homework and offered up a very fair deal! Though our style may not have been the most orthodoxed, Nick was extremely accommodating and we felt like he was our own liaison advocating with his team to get us what we needed. We left that evening believing Nick would call us once he was able to match our requests. He called the following morning with the right vehicles and with a reasonable offer. We tweaked the offer a little bit but quickly came to an agreement and purchased those vehicles later that day. We went to several dealerships but their sales folks felt a lot like the stereotypical ones. Nick did not. He was authentic is his style and mannerisms and made us feel like we were important. This is the first time we have transacted with Joe Myers but as long as they continue to empower their employees, we will be back with future needs. All the best to Nick and the Joe Myers Team!
Jaclyn Santillano
My experience at Joe Myers Ford was a pleasant experience. Al Hall and Josh did such a great job in ensuring I get the best deal for my purchase. I can definitely see my self going to them again for my next car.
Dwayne Cooper
Nick Nader was extremely helpful with my new/used car purchase. He worked with me to get me in the car that I wanted. Definitely recommend giving Nick your business. You won’t regret it!
Richard Sparks
Service always seems good, but the service writers always want to upsell you.
Collin McKinney
Al was great! Straight forward and honored the prices he said no extra add ons. Gave a fair value on the trade ins. Customer service was top notch and made the buying experience fun and great. Would buy from Al again.
Linda Barnes Dutterer
At this dealership they will sell you a car at sticker price and no less. We left this dealership and bought at another one just minutes later. They will not budge an the price even with a great credit rating.
Blanka M
Geo and Wally were absolutely fun, but professional to deal with. Not pushy or “salesy”, laid back, but helpful and supportive and they know their stuff! Highly recommended dealership! Also thank you, Josh at finance for taking care of us!
Joshua Salo
They quickly handled my parts request. It was the correct part, it was very affordable, and it was sitting right on the front counter waiting when I walked in. Also the AC was nice and cool, very refreshing.
Francine Carothers
Wow this was the most amazing experience I’ve ever had with buying a car. My salesman Mr. Al Hall is superb with his customer service skills. He’d actually found the car that I was looking for and had all my paperwork completed and printed out for me when I got there. He had my vehicle full of gased up washed and detailed and ready to go with my name on it. Also I would like to thank Wally he is really great. I really appreciate and adore these to Exceptional Salesman. Thank You. 🙏🏾
Vikki Martin
Bought a truck here. Lucas Lara, our salesman, did a great job and made everything easy. Will do business again.
Loretta Kennedy
My service at Joe Myers Ford far exceeded my expectations. My vehicle diagnosis required a part be ordered, my car was drivable therefore I was able to pick up my car and wait on the part. I was called everyday with an update on my part Jonathan Rico makes your vehicle his top priority irrelevant to the # of cars he is managing. Jonathon is a great team member for Joe Myers Service Department. Job well done Jonathon your star is shining for the service Department. Thank you!
Chanaanc
They were great, especially Elaine! She was awesome at keeping me up to date on my car as well as finding and fixing an error. I would recommend Elaine to everyone who take their car here. I loved working with her. They got my car back to me in decent time for what was wrong with it. It was an over all great experience. I would definitely recommend Joe Myers Ford over others.
Saud Alkhdhairi
I recently purchased a car from the salesman nick a couple of days ago. He helped me find the car I wanted without any hassle and we stroke a good deal which made it all better at the end. I also thank Waleed the sales manager who helped me with getting a good insurance for the car. Not quiet sure why these salesman were more to the point than others I’ve delt with but whatever they’re doing, it must be right because it made things easier for me. I highly recommend coming here if every salesman who works there is like them.
Mai Mirabal
I wanted to buy one of their used SUVs, however, they made it impossible. The SUV was listed on Autotrader website. I live 3 hours from Houston so I needed to complete the buying process and have it delivered home. The salesman that they assigned to me, Bruce, told me the out of the door price, but refused to send me a detailed bill and told me that they don’t do deliveries, but he knows this guy that has been doing deliveries for that dealership for years… I call the delivery guy for a quote and ask him what’s his company name, the guy doesn’t give it to me and tells me I would have to pay him before I get the car. SHADY!! So I call the next day (Saturday morning) and the “inventory manager,” Pedro, answers the phone and tells me that they DO deliveries, and tells me he will get to the bottom of it and call me back. He never called me back. At this point I didn’t want to deal with Bruce, the one who told me I needed to make arranges on my own to have the car delivered. So I tried to get in contact with another sales man, Frankie, who called me back with the out of the door price for the car. However, when I tell him to please send me the detailed bill, he never did or called me ever again. So I called back, and left a voice mail for Pat, the “general manager,” who didn’t call me back either. Needless to say, they lost a customer (which I’m sure they don’t care), but also gained a bad review for their bad customer service and unprofessionalism.
Laura Gonzales
They exceeded my expectations in every way! Al Hall with Joe Myers provided excellent costumer service and made getting our truck super easy and quick. Al was probably one of the best salesmen we ever had, he wasn’t just worried about making the sale happen, he made sure the truck was perfect for US in every way. The manager Dario was so welcoming, it’s not everyday where you have a manager be involved and extremely welcoming and helpful as he was. I will definitely be back, if you ask if I would recommend them to family and friends my answer will be yes every time! Thank you Joe Myers Ford and your fantastic team!
Monica C
I’m not sure why, but the service department will charge you LABOR for something that is INCLUDED on a service coupon they advertise on their website. There is no fine print stating that labor is not included. I was charged $80 for a $40 maintenance package. Definitely will not be bringing my vehicle for service here nor will I consider future purchases from this dealership if this is how they treat their customers.
Amber Monroe
Took my car in and was quickly greeted. Jonathan Rico took care of my car and got it all set up. While waiting he was very attentive and provided a way for me to get home and back to the dealership. My car was going to take a few hours to be done so that was greatly appreciated. Once my car was ready I received a call and was picked up to get my car. Everyone that was there provided quality customer service.
Abdul Khudairi
Recently bought a used 2019 Ford ecoboost premium mustang from this dealership. Have to say the experience was amazing from start to finish with the salesman Nick helping me every step of the way. He notified me when this car came into the dealership before they even put it up for sale just so I can get first hands on it. We struck a great a deal and I greatly enjoy this car. The salesman never tried to upsell me or show me other cars that are out of my taste and kept it simple and to my liking . This is something that other dealerships and salesmen have failed me in the last few months when they continuously tried to show me other cars that were similar to the details I asked for but not exact . Nick on the hand was the complete opposite and showed me exactly what I wanted when the time came. Definitely would recommend this place!
Carros.Autos.Coches
Although I have heard about Joe Myers Ford good reputation I had not been in one of their dealerships until now. And let me tell you their good honest and well service reputation is well deserved. I went to the service area regarding an issue with my ford focus and Jonathan Rico who is a Client Advisor attended my issue he was very polite and professional my car was serviced and the issue was fixed. This kind of service is what everybody deserves.
Jay David
Dealerships have historically been hard to like. But these guys at Joe Myers Ford were great! I highly recommend JOE MYERS FORD. When it comes to your next car, here in Houston, the choices are many. Make my choice your choice, and when you do, introduce yourself to Edwin. You’ll be glad you did
Travis Shockney
I bought my brand new f150 from here in 2012 and recently when I came back to look at the ford explorer for my wife it took them 20 minutes just to show me the vehicle. Ill be going to another dealership to buy my wife’s explorer
Happy Camper by Shelly Drake
I love Joe Myers Ford it is a five star service I worked in the Pre-owned department and while I was there really enjoyed helping people find their niche vehicle and see the smile on their face it how easy it comes together.
Jon R
“I have had unprofessional dealings with car dealerships in the past. However, this had to be the worst of them all! I was purchasing a 2016 Yukon from this place. I had a check from my bank to complete the purchase. I drove 4 hours to make the transaction. Once we started the process to complete the transaction, the salesman comes out with a credit check form. Why would the dealership need my credit information if I already had the check, all we had to do was sign over the transaction forms. I asked the salesman if I could speak to his manager. The manager (who went by the name of Bradly) walked up to my mother and I asking “”what the problem was”” I responded in a calm way “”we did not see why we would have to fill out an application to have the dealership run my credit”” at that point the manager got upset and said “”it is procedure it is necessary””, my mother asked the salesman who was helping us with the transaction and who was standing next to Bradly(Manager) why he didn’t communicate this before? he responded with “” I didn’t know until now”” my mother replies “” you made me drive all the way out here for you to have us sign a credit application?”” at that time Bradly answered in a very rude/condescending way to my mother . Bradly responded with “” I didn’t make you come here, if you do not want to fill out the form , then you can take your check and buy a vehicle somewhere else!”” . I asked Bradly how long had he worked at this dealership he told me he worked there for 4 years. It amazes me how a MANAGER of 4 years can speak to his customers that way without fear of any kind of repercussions . I felt that he was displaying a very unforgiving chauvinistic attitude towards my mother. I will say this though. If it wasn’t for Bradly’s chauvinistic attitude. I would have gave this place a 5 star review. The sales person was very helpful, the people there were extremely nice. The finance manager saw I was upset, he did not show any kind of aggression or hostile attitude like Bradly did. He was very helpful and kind to my family. He explained why the dealership had to run my credit and answered all my questions. As I say in all my reviews, the dealership will probably not address Bradly’s attitude or his aggressive manager tactics. I am taking time out of my day to let others who read and care about reviews, know what to expect when dealing with Mr. Badly Stancik. responding to the dealers response, Interesting how they only addressed the fraudulent activity they have been experiencing and did not mention anything about Bradly’s disgusting attitude. It shows the professionalism of this establishment. 0 STARS!”
Mr. Crowelll
Great communication from Michael Gregory in service. Vehicle was finished ahead of target date a day earlier! Great for me as it is my work vehicle. Less down time . Again great communication with updates for my vehicle. AWESOME customer service!
Michael yancy
Went to look at used vehicle ,had been texting assosiate,associate, there and it had been sold, would have been nice to get a txt or call saying it was sold . They were very nice ,friendly,not overzealous to push a sale ,would maybe go back.
Shane DePute
Fantastic experience from start to finish. Joe was straight forward and helpful and the whole process was very pleasant. It wasn’t too long or drawn out and the car we bought cleaned up brilliantly. Will recommend this place to anyone and everyone!
Brandon Bookman
By far the best dealership experience I’ve had in my entire lifetime. I found a pre-owned 2019 RAM 1500 Limited on the lot that I’ve been wanting, and my car salesman Colby made my dream come true. Colby exceeded my expectations by making my car buying experience smooth and haggle free. After a little over an hour, I found myself driving off the lot in my new truck!
Amir Rangwala
Last month we were shopping for a new car and my son wants to test drive Ford Raptor. We got excellent customer service from Joe Myers – Elijah Strang was our sales person and he went go and beyond to help us out with the sales and test drive. I highly recommend this place where people are so much customer oriented. Although we end up buying QX80 but I still want to share my feedback. Thank you so much Elijah Strang for your time, followup and amazing customer service. You treat us like a family. Highly appreciated all your time.
Brittany Ross
Mike Hunt was so helpful in the car buying process! I live 3 hours away and found a vehicle that was at their dealership from AutoTrader. Mike was very communicative so when I came to get the vehicle, everything was a breeze!! My pre-owned Jaguar F Pace is beautiful and drives like a champ!!
Bru Taylor
Salesman Al..is one of the best humans I’ve encountered when at a dealership that truly cares about customer service and the person..not just someone trying to sale a car or truck just to get a good review. He went beyond my expectations to make us comfortable with every outcome that was thrown at us..even if we decided to not buy a vehicle from him we would recommend him to all family and friends to come see Big Al..he definitely has his own character to him and makes sure u feel welcome..
Ernesto Loera
EXTREMELY HORRIBLE EXPERIENCE!!! with Joe Lavigne WILL NEVER GO THERE AGAIN OR BUY ANOTHER VEHICLE THERE. I took my 2016 Ford Edge to Joe Meyers Ford for a possible leak in the engine cabin. I bought my car from them in 2017. The same Service rep from our last request for the same issue was assigned to us. The rep seemed to be bothered with my husband and I after she read her notes from our last visit. She stated they didn’t find any issue then and probably still wouldn’t. We explained to her that we had last taken it in just after hurricane Harvey and we were told they had too many other cars that were flooded so they only shampooed the carpet. We also notified the service rep that we found info online that Ford has a known leak issue with my type of vehicle since 2015. She then sent us to her manager (Joe Lavigne) where he stated since it had been too long since our last visit, he would not be responsible. He didn’t provide any resolution or assistance and in fact laughed at us. He basically said it was our issue to deal with. The service rep and the manager were no help at all. They basically blamed us.Because no leak was previously found, they would not check again or be responsible for any repair. We were forced to leave abruptly because I was so upset and felt degraded by the service rep and manager. They don’t have any customer service skills and had an attitude from the start. It was an extremely horrible experience!!!
Cody Welch
I put in an internet lead on a fusion. Internet department reached out to me. I then submitted an online credit application and haven’t heard anything back even though I’ve sent messages.
aracely Monsivaes
Very disappointed in their customer service. Requested vehicle availability on Saturday. Due to the rain/work didn’t make it out until Monday night. I informed them of this by email on Monday morning. Unsure as to why I get there to test drive the vehicle and they claimed it was in the service area and they were already closed and they didn’t even have the extra spare key so that I could only look at it through the outside. And so there goes my test driving experience (zero).
wayne j
Good place nice people to work with.
James Gonzales
Service department along with the rest of the dealership is extremely unprofessional, especially Joe Levigne. I left another review about this experience and was told to reach out to them about what exactly happened, and they never replied. This dealership is a total JOKE! I highly recommend Tomball Ford if you want to be treated with even an ounce of respect.
Keith Flowers
Was able to trade in my vehicle and purchase the F150 truck I wanted. Took a while negotiating but it was worth the time. Thanks Elijah for the help and working with me to make my purchase smooth
Didier Kollo
“I had my vehicle to service and had concerns about my backup camera as well as issues with my wheels still shaking when drive for months now and needed the tires balanced to be checked since I already paid for that service. Not only I am still having these issues but I contacted the service manager at his request and his best answer after I contacted introduced myself first is “”AND?””. So unprofessional especially coming from a Manager! But I guess that’s the culture at Joe Myers.”
Amber Hernandez
We have always hated the process of buying a vehicle, it is always such a stressful hassle. We started at another Ford dealer closer to home and received horrible service and wound up leaving and never going back. Thank goodness we found Joe Myers! They made the buying process so quick and easy and gave us amazing service start to finish. Our salesperson Greg Martin is the best around. We also received wonderful service from Jonathan Rico in the service department. We hope to drive our beautiful F250 for years to come, but whenever we do need another vehicle we will 100% be back at Joe Myers.
vicente estrada
All this guys is amazing, super busy place!!!
Tyler Malek
Lucas gio awesome helpers I bought to cars there awesome
Steve F.
Great overall buying experience. I drove a good distance from my home to come to Joe Myers since they had the exact model I was looking for. They worked out all the sales and trade-in numbers to make the deal happen and everything went smooth. Cedric (salesman) was great to work with. Both he and Pedro were very helpful with a small problem the truck had a day after I brought it home and they both made sure everything was taken care of quickly to resolve the problem.
C.J. Holl
Dennis Noll was awesome! He was friendly & calm even though it was so busy. The wait was short 10 mins. The horn was fixed. Communication was good when I called for progress report. Truck was ready before I expected.
Binh Do-Cao
Highly recommend talking to Jonathan if you need your car serviced or anything! He went above and beyond and gave exceptional service and got my car in and out in a matter of days!
Courtney Heedles
Bought my Edge in 2015, Joe Myers has been taking wonderful care of me since. The staff is just great. When it is time for another car I will for sure be back.
Gail De La Trinidad
I had a wonderful buying experience! All were so very helpful. Answered ALL my questions. Sometimes twice! Second vehicle I’ve purchased with Joe Myers.
Zack Dimmick
We just had the absolute best experience buying our new car from here! You have to ask for Matt Miller for the sales rep! He know everything about all the tech questions and what was available on our vehicles we were looking at! He very knowledgeable about all aspects of the car as well and made sure that when we left we had everything that we could possible need set up on the car already! Another person up there that deserve a giant shout out would be Michelle Shepard! She was available throughout the whole process as well helping the whole time between the two of them I will not buy another car from anyone else but the two of them. 100% BEST EXPERIENCE EVER!!! Make sure to ask for one of the two them always when heading to Ford!
lazarus range
It was a great experience, Mr. Cedric, His Manager and the financial team were absolutely the best at helping me get into a New vehicle with in my financial range. Thank you so very much for my father’s day gift!
James Gonzales
Terrible dealership. They should be ashamed employing someone like Joe Levigne. What a JOKE.
Sherry Baumanis
The team of professional people in particular Joe Courtney are always pillars to a strong foundation required in all customer oriented service institutions. Joe Myers Ford understand the importance of having professional people like Mr Courtney in their organization which in turn equals to being the best in every category of offered services across the board, in this particular case the service department, experience, that you get for free and be assured that you can trust
Mandi Shushtari
What an amazing experience! From the moment we stepped on the lot to the second we drove off with our new car! I cannot say enough great things about salesman, John Templeton. He jumped through hoops not only to find me the perfect car, to make sure I was happy with literally every aspect of said new car, he was also extremely charismatic and funny which made our car buying process a breeze. We received a phenomenal deal, great customer service and a beautiful new 2019 Expedition! Thank you so much John and Joe Myers Ford!
Pat Stone
Joe Courtney is excellent, always professional and timely. He has supported me with my 2015 F150 and 2018 Expedition; keeps both vehicles like new. Thanks
Michelle Holmes
By far BEST experience! Steven Salinas helped me throughout every step and made sure I understood the whole process. From the time I scheduled my appointment with him to the time I drove off the lot with my new car he was very helpful! Best customer service and very professional. I highly recommend purchasing your next vehicle with him!
isiaha mireles
Al hall helped me and my family get in to our new car in less then an hour. He was very fast and professional, talked me though everything. Not once did I feel like I didn’t understand what he was explaining to me. I would recommend him to anyone who is looking to buy their first car or even trading in a car in general. He is willing to help you and not just get you into a car, where the payments are not affordable for you and your family and than you later regret it , he did not make me feel like i made a bad mistake. He was very nice to my family and my little boy, he went above and beyond to help us in the best way possible. I will highly recommend you going to see Al Hall you won’t regret it!
Katie Anderson
I received an outstanding experience with Tim!!! I went in not planning to buy a car, as I was getting a part fixed on my car that I ended up trading in. He definitely went above and beyond to ensure my satisfaction, Thank You Tim! I definitely recommend him for your next purchase.
Jeff Anderson
This was an absolutely fantastic experience. After I walked out of one dealership due to getting the runaround and then having a truck sold out from under me by another dealer, I went to Joe Myers. Not only did they beat all the offers I …
matt lollman
What a sham full of unprofessional sales people. Had a deal at 9am for a vehicle in the phone they were supposedly sending paperwork to the bank. We asked to put down a deposit was told we didn’t need to that they would send purchase order …
Trent Bailly
My experience at this dealership has not always been good. Had a bad experience here before. But had to go to dealership for recall repair. This time service was fine. They got me in quickly and fixed it very fast.
Dean Lioliou
Joe Myers Ford has been my Ford Dealership for years! Joe Lavigne, Dan Howard, Dan (Service Director), and Dennie (Service) were great, very helpful, very friendly. They helped me get my service needs resolved very easily. I have been a …
Carol Aguilar
Service dept. should have customer service training!!
Kay C
The service reps have always been pleasant to work with. Anytime I’ve had an issue, each have gone over and above to help me resolve. Good service and professionalism at it’s best! Thanks Joe Myers Ford!
kathleen kelly
Great experience! Very friendly people and good customer service. Jose A and Wally were very helpful.
Brady O
Bought a Ford someplace else. I didn’t like the fact they quoted a price higher than they had advertised on their website for the exact same vehicle.
Jo Nees
I took my new truck for the first maintenance. When the tires were rotated, the fluids topped off, and the oil change was completed, I was called to pick up my truck. Very professional and the timing was great.
Nanny Evans
I purchased a small used vehicle. Customer service was wonderful from Mr. Snow. I would definitely go through the process again. I will write a continued review once I’ve driven the car for 30 days or so….. Dana E.
alex Zamora
Fast parts service but if they don’t have the parts we have to wait until next day
Ali Khan
Good service. Drew was very helpful.
JACQUES BALLARD
Joe Myers was a a good car buying experience and the purchase price was excellent! Joe Snow was a great salesman. Very helpful from start to finish. He even went above and beyond by driving my car home for me because I had no one available to help me get it home. That’s service done right!
mark zatzkin
The Service was exceptional. Fast and very well done. Will definitely be coming back. Y’all are awesome! Thanks !!!
constance jackson
Mauricio was a very good sales rep. When I thought I couldn’t get a car he made it happen . Everyone else turned me down he didn’t good looking out
Jacqueline Igbikiowubo
Me and my husband purchased a vehicle about 2 weeks ago from Mike in use cars, I am telling you he was the best salesman ever, I had so much fun purchasing my vehicle and it was the greatest experience ever. I am telling you this was the …
Johnny Gonzales
Spoke to a manager in service named Joe Lavigne about my 2019 mustang GT having a rough idle and dying at stop lights… never have I experienced a manager behave in such an unprofessional manner. Joe was upset that I questioned why my car …
Ryan Rundell
Great Experience Today Buying the New 2020 Ford Explorer. Very transparent and easy process. I got a good value for my trade. Highly recommended Ford dealer off the 290.
Somaan Siddiqui
Worst Customer Service, we went there to look for Mustang 2020, Manager was so sarcastic and was passing on lousy comments – His name is Ralph Mendoza manager at Joe Myers ford Never going again at all I have even called corporate and requested an action against him Worst experience ever!!!
Enrique Ruiz
Worst service ever. My truck has been there for almost two months and they haven’t fixed anything. They gave it to me 2 days ago and just after leaving their shop it continued with the problem and now they are asking for more money than they had charged me for the same problem.
Keith Fowler
After being given the runaround at another dealership, I decided to give Joe Myers a chance to earn my business. Although the process was not seamless, I have to say this team worked extremely hard to get me in the vehicle I was wanting. A big shout out to Cedric, the GM(I did not get his name), and the finance manager Dalton. They all kept working until they got it done. You have earned a lifelong customer. I also will tell anyone looking for a vehicle to try Joe Myers first. Ask for Cedric, he will take care of you. Thanks again fellows.
Jason Schaeffer
Excellent dealership for all your performance mustang gt needs. They do Roush Supercharger 670hp upgrades
Claudia Herrera
I have bought 3 vehicles from Joe Myers. Al has always been very helpful with the whole process. He has gone above and beyond even so far as checking up on how we are liking our new rides. One time I was having issues with service department and he got the situation resolved. I’ve always receive great service at Joe Myers.
GEORGE ARAGON
The store is very nice!!!
Joe Wilburn
Well, here we are again. Back in the situation where a dealer DRAWS YOU IN WITH THE DEAL YOU CLEARLY DESCRIBED…after confirmation of vehicle photo and price. You get there… and ITS AN ENTIRELY DIFFERENT PRICE. THE CHEAP EXPLANATION WAS THAT THE SALES PERSON WAS NOT QUALIFIED TO QUOTE PRICES. Therefore my VALUABLE TIME WAS TOTALLY WASTED…. because of this dealerships policies. AND THE ENDURING CHEAP CAR SALESMAN Standards they practice. Well, Hey Mr.Joe Myers…. I WOULD CONSIDER THAT IF YOU WERE PRESENT, THE WAY YOUR BUSINESS IS CURRENTLY BEING OPERATED AND EVERYONE IN THIS MIX SHOULD BE FIRED FOR THE MOST DISGRACEFUL WAY YOUR POTENTIAL CUSTOMER HAS BEEN HANDLED. This experience has driven me to hundreds of miles away to find a dealers that will put their customer in the RIGHT PLACE.
Jonathan Montalto
I would drive the extra 20 minutes to get to any other Ford Dealer besides Joe Myers. I went through a 3 week run around to obtain the final bill of sale and get my trade in payoff sent. You’d think being a larger ford dealer they would have some form of standard and professionalism. After 3 weeks of phone calls and eventually a Better Business Bureau complaint I received my requested documents. I was also yelled at my a senior management member who later apologized via text. Sorry you had to come in and take care of something that should’ve been done weeks prior. But also I don’t need to know about your personal life. I’ve uploaded a screenshot to show the way they treat customers. The GM Pat Goldwait did reach out quickly to apologize for the rudeness and unprofessional behavior of his senior manager. I gave them so many chances to make things right. Again, just drive to the other ford dealers close by that will treat customers right.
Nashat Mawad
I received great customer service. Dropped my truck off for a recall and sent me home in an Uber and dropped my truck off to me once it was completed. Excellent Service!
Kevin Quigley
Great experience and great people
Mike Smith
Great Job! Owned a dealership for 26 years. They are providing the type service that myself and many other dealers strived for. Michael is the real deal here. Appointment on time. Repair completed on time. And, it worked
Donald Burkes
big thanks to the big man Waleed and Al for getting the truck I really needed. Also brought my cousin down to get a truck as well. Just tell him what you want and they’ll get it done for you thanks again guys. Free gas is great too
Cindy Bernd
Absolutely a job well done. Ralph explains things until I completely understand. He assured me that Ford will fix what issues need to be done. I have bought several Ford vehicles and will most likely do so again. His customer service to me was outstanding. Very nice man and helpful and hope he stays with Ford for many more years
Tom Dougherty
Called and set my appointment for oil change. Ended up running behind that morning to drop my truck off and they were very nice and understanding. Had all of the service completed much sooner than expected. I purchased my truck here and have always had a great experience! Would recommend JMF to anyone looking to get a vehicle.
Wayne Arledge
I had emailed multiple dealers about different trucks, and only 2 truly replied. Al Hall, was the salesman who contacted me from Joe Myers, and you could tell he wanted to make a deal. Responses to emails and texts were good, everything went smooth. He made sure I had all my things swapped from my trade to the new truck, and more. Would buy from again.
Bob Black
They listen atentively to your needs and issues and resolve them.
Melissa Medina-Navarro
Excellent experience! Lauren and team did a great job! Made it so easy and non stressful. Thank you Joe Myers team!
Rob Spencer
Went in for Recall work during COVID time. Communicated well, Performed what was expected and delivered on time. All that I asked for. Well done!!
Mike W
Joe Myers had the best discount on the 18 mustang I’d been looking for. The price was absolutely excellent. They appraised and made a generous offer on my trade-in even with a carfax ding on it. The numbers worked out exactly as I expected them to as we did some talking via email prior to me visiting the dealership. I live in San Antonio so most of this was discussed online. Glen Francis helped me out through the entire process and the sale was quick and painless. I also requested they remove the dealer logo from the trunk of the car and omit installing the front license plate bracket and they obliged. 5 stars.
Bokan jaza
Good experience overall, i had an issue with the vehicle that I purchased from them and they took care of it
Jesse Villasana
Took my F250 in for a service call. The service writers, Laura and Michael were great. Friendly and helpful. They notified me as soon as my truck was done and made it a painless experience.
Rene Boan
I have been a Customer at Joe Myers Ford for several years. Bought and service several vehicles. Joe Courtny has been my service advisor since day one. Joe has always gone the extra mile to make sure I always get the best on time service. Thank you Joe for the great service.
Vicente Cammarano
I chose the best place to fix my truck, it takes several weeks but at the end I’m really happy, just be patience. Thanks to Mike Madiane, my client advisor, he always keep me updated about my case, he did a really good job. If you need some work from services definitely call Mike.
Vicki Tichenor
I picked Al Hall from the great online reviews and he surpassed all expectations. Al was extremely knowledgeable about the trucks I was looking at. I got a good deal and Al was the best to work with!!!
Jeff Messina
Joe Myers Ford is amazing! They always treat you like royalty and give YOU what YOU want!
Saul Trevino
We had a very good experience buying a used vehicle here. Al Hall in Sales, Wally as Sales Manager, and Josh in Financing were all super friendly and helped us get a good deal. I highly recommend them!
MBettis06
Our salesman Al treated us just like family. We went in looking for my husband a truck and left with two trucks. There was no haggling or going back and forth on what we wanted. Everyone was professional and courteous throughout our entire process. Thank you Al & Joe Myers Ford for such a wonderful experience.
Trenette Williams
Joe Courtney is the best. He knows his customers and is very helpful. He’s the reason we continue to have our vehicles serviced at Joe Myers.
Gregg holtzman
I lived in three different towns have bought multiple cars from all different types of dealerships Joe Myers Ford has been my best experience by far. My service experience could not have been better!! 👍🏼👍🏼👍🏼
David Martin
“Beware of “”dealer added options”” which won’t show on your sticker but will show on the purchase agreement. Make sure these addons are actually equipped on the car or have that scam removed. Joe Myers Ford (JMF) added a $1500 addon called ‘tint,locks,nitro’ and it has since been a nightmare. The scope of this review will consist of this “”addon”” and some chipped paint under the spoiler from the factory caused by Ford during the PP2 upgrade process. Tint- The $500 window tint charge that was added on was essentially strong arm robbery. The car DID NOT HAVE tint on it. The worst part is that no one said anything about it. However, they have since installed tint but it was pretty poor with lots of bubbles. The warranty may be lifetime but I’d rather pay less to get a better job at a pro in the future. Locks- My car has an optional anti-theft prevention kit installed which is displayed on the window sticker and it clearly states ‘wheel locks’ right below it. The dealer then ‘added’ wheel locks for $500. This was outright thievery. The salesman strung me along for 5 weeks until I finally went in to speak to management when the sales manager Ralph, told me he regretted JMF sold the car to me at “”such a low price.”” Still, I was given a credit and ordered an intake. After 5 months I finally got tired of waiting and began calling to get something done when Morgan stepped in and got me taken care of. She got it resolved in a few days and now I have my intake. Nitro- The $500 charge for nitrogen filled tires is absurd. The tires weren’t new either, there was sufficient tread loss for so few miles, I replaced them immediately. Paint- This part is the saddest of the story. After about 4 or 5 weeks JMF finally took the car back in to fix the paint chips that were under the spoiler from the factory install. Their body guy did a good job. The salesman then offered to detail it. They took my car through their car wash tunnel. It still had dirt on it. It was covered in small surface scratches. It looked like a used car. They buffed out most of the scratches but I didn’t want them touching the car after that. Luckily a friend of a friend does detail work and hooked me up with a triple coat ceramic coating with paint correction. Edited as things went along. They finally made good on their credit they gave me and I learned some expensive lessons when dealing with people like this but for now, I’m willing to keep going here in hopes that things get better.”
Mark Harris
Excellent customer service.Joe Courtney is THE BEST service writer in town. Always fast, efficient, and knowledgeable service. Fixed right the first time ALWAYS!!!
Justin Brandenberger
Had a bad experience at another dealership. I called Joe Myers and Michelle completely changed my perspective on the car buying experience. She gave me first class customer service and was able to make the experience flow with ease. I will highly recommend Joe Myers Ford to anyone I know
Walter Argueta
Every time I bring my vehicles for maintenance the staff have treated me very well. The place has always returned my vehicle clean. I can only give them 5 star as they have been very friendly and professional.
Ingrid Bennett
Joe Meyers Pre-Owned dealership has earned an all high rating in my book. On a scale of 1-10, they stand at 10. The entire team exoressed great customer service. Lucas Lara was my sales representative. This youngman was absolutely outstanding & his Customer Service skills are amazing. He worked non-stop and went above and beyond to get the sale complete. Thanks to Lucas and the staff, I am a proud oowner of a beautiful Toyota Camry and very satisfied. My Prayers are for this team to have nothing but future success. I will definitely submit future business to this dealetship!!!
Brian DeFrates
I have bought a couple vehicles and it’s always a great experience. Highly recommend.
Jesus Leyva
I took 2 company trucks for service here and Lauren Bell helped me out right away. She’s chill and down to earth while maintaining professionalism, so as far as customer service goes I couldn’t ask for more. Definitely my go-to from here on out.
Abraham aguirre
I had a really good experience here. I was in and out in about 2 hours which is fast in my experience. Jay Melendez really helped me get my new car! I got approved for a 2020 Ford Fusion se which my wife and I love. I would highly recommend asking for him he works in the new car sales and he will look out for you as he did for my family and I. Thanks again!
Charles Butler
I love, love, the team there. Shout out to Al Hall and Ryan Brinkmeier. They have seen me through the purchase of 8 cars over the last 3 years.
Teresa Matlock
I came here to the Parts Dept to simply get a new battery for my keyfob. There was 1 person in front of me, so I thought I would in and out in minutes. WRONG!! When I approached the counter, a manager (I assume he was) came in and started asking her about something and she went to the back, for several minutes, and found out the information he needed. After several minutes of waiting, the manager finally helped me. A minute later I finally got my battery and left. It was a ridiculous amount of time to wait for a battery. There was no seating and to top it off: NEITHER EMPLOYEE WAS WEARING A MASK!! VERY disappointing…..
Shay Chaabavi
Excellent place to buy a car, truck or other vehicles from this location. From the salesman to the management, all fair people to do business with. They work with you all the way to make you a deal you will never resist. I’ll recommend them to everyone.
Bill Wagner
Joe Snow was fabulous to work for. I came from out of town. I saw the truck online and he walked out and took a video of the whole truck for me. We set up an appointment. They came me a fair price for my trade in and financing went wonderful. We were in and out in less than 2-1/2 hours and drove the new truck home. I would highly recommend this dealership and Joe.
Doug Simpson
Had my vehicle in today for a recall. It only took about an hour and they delivered it to me. Great job. Thanks a lot guys
Charles Sweeney
Excellent customer service from all personnel involved in my visit today. Quick and effective service and the reason I visit Joe Myers Ford!
Maria Lopez
I would 100% recommend you come to Joe Myers Ford.. I had such a great experience with them! Thank you so much to the service manager Eddie for really taking care of me, understanding my situation and helping me solve my issue. (Which btw my issue was never with them, it was from a transmission shop that failed to fix my car). Also Joe was my service advisor and he also was so helpful. Thanks again. You guys have definitely earned my trust!
Kaedan Watts
Joe Snow gave us a great experience, very friendly, knowledgeable, and professional. He got straight to the point and didn’t push us. He answered every question and even remembered us a few weeks later when I came in to pick up my plates. You can tell he truly cares for his customers!
Keldrick Johnson
I had the best service and experience with Al Hall. He was respectful, transparent, and efficient. He understood my intentions and did his best to make sure that he assisted with making that happen. He and Pedro worked to get me in and out within a span of 1 hour. They got me into my first choice and found the best deal for me.
Garrett
Joe Snow was very helpful, and extremely professional in the car buying process. He and Joe Myers Pre-Owned Vehicles were far and away much more enjoyable to work with in the used car buying process. I plan to return here in the future, and recommend all my friends to come here as well.
Waqas Riaz
Loved my experience here..just came to look at a car but The salesman Dan really went above and beyond in order for me to leave with the car within 3 hours. They made everything so easy and painless. Thank you Dan for wonderful experience and a beautiful car!!!!!!
Nelson Greene
Joe Myers Ford Service Department did an excellent job servicing my 2018 Lincoln MKC. The whole experience was flawless from picking up the vehicle at my home to explaining the service and then dropping it back off. Luis the gentleman who was my contact did an outstanding job in keeping me up to date through the entire process. The vehicle was returned early and was disinfected against COVID19. Thank You Joe Myers Ford.
John Christensen
Spent 8 hours traveling around the greater Houston area today in search of a specific type of F150. If we had known Robert at Joe Myers Ford would have made it so incredibly easy, we wouldn’t have wasted the first 7 hours! Robert made it a delightful experience and even watched our kiddos while we went through the whole finance part with the dude that makes you sign your life away(but for real, Joshua was good too). Robert made it sound like he’s been helping folks with vehicles for decades and I honestly hope he stays in the business for a couple more, he’ll certainly be our first call when we’re back in the market for another. Thank your Robert!
Tommy Robinson
It was awesome Mr Joe Snow did everything he could to get me into my new truck. I def recommend yall going to Joe Myers ford and asking for Mr. Joe Snow
Fayaz J
I recently purchased a car from Joe Myers Ford Pre-Owned—the entire deal was pretty much done through email and phone, and I drove down to Houston to pick up my car and finalize the remaining paperwork. From initial contact to final purchase, the entire process was seamless and straightforward. Al Hall was my first point of contact. He answered all my questions and helped arrange everything so that I would be able to get in and out of the dealership as fast as possible. When I got there, I was assisted by Tim Brown and had all the paperwork done within an hour. Everyone was very accommodating and made sure I was able to get my dream car! This was a really great first-time car buying experience, and I would recommend Joe Myers Ford to anyone looking to purchase a vehicle!
Joseph Espinoza
If you’re in need of a vehicle, Robert Martin is the guy to talk to! Definitely get you financed and in the car YOU want. I know it can and will be done !!! Great place my family has been using for years & now I’m next of the generation!
Greg Speed
I had a great experience at Joe Myers. John Williams was very helpful and friendly. Took great care of us. I got exactly what I wanted. I look forward to going back in the future. I recommend everybody go here first if you are in the market for a vehicle.
raymond lucio
Today I scheduled an appointment with Al Hall to take a look at a truck. I was very pleased with the way he presented himself. He answered all of my questions and added additional information. It was a great experience from the gentleman greeting me getting out of the car to Al then to finance. I will be recommending Joe Myers Ford to anyone looking to buy. Thanks.
Shana Magill
John Williams was an excellent sales consultant, he was so easy to work with. And definitely found us the perfect vehicle for our family. I will shop at Joe Myers again, and recommend my family and friends to shop there also.
betty brown
PSA: SERVICE DEPT. IS CRIPPLED RIGHT NOW!! Was referred here by AAA towing on June 4, 2020. June 6th Johnathan advised 2 service tech.’s are deployed in the National Gaurd and they are severally back up with vehicles. June 12th my car was still UNTOUCHED and Elaine advised no one would be able to attempt to run a diagnostic until MAYBE Monday June 15th. I had to tow my car to Tomball Ford but at least Jacob has guaranteed to have a diagnostic ran by June 15, 2020. Unless you have multiple cars at your disposal DON’T bring your car here for service!!
Jason LeJeune
Great car buying experience! Dan was super helpful on the sales floor, and Juan was really quick getting the financing in order. Quickest car buying experience ever!!! Definitely coming back in the future.
Violet Leger
Went in to get antenna put on my vehicle stayed there for about 3 hours and it didn’t get done. If the dealership in sulfur wasn’t closed due to hurricane Laura my antenna would be on my vehicle now.
Michael Williams Jr
The Joe Myers crew that looked over my vehicle were very reliable. They were able to fix my vehicle in 3 days and it was in great condition. All the problems that was going on with my vehicle was fix as quickly as possible and I’m grateful for the amazing service they provided.
sara miranda
I highly recommend Joe Myers Ford. They had made our car purchase experience amazing. They continue their amazing customer service at every visit we have. They treat us with courtesy and respect. I highly recommend them.
Modupeoluwa Olajide
Their service is good.
Anna Garabedian
Many thanks to the entire Joe Myers Ford staff!! Our vehicle purchase was quick and easy. Warren Francis was our salesman that helped us throughout the entire process. He did an amazing job….he was very knowledgeable, friendly, and had a great sense of humor! He treated us like family. I would definitely recommend him to my family and friends.
azita ..khalighi
My husband and I went to Joe Mayer dealerships to purchase a new car. We were greeted professionally and treated with respect. We had a pleasure to dealing with Joshua Terry sale manager , Pedro finance manager with fabulous customer service and Greg Martin salesmen . They were excellent and very diligent during the car purchase process. Greg is such a great salesman to work with and very helpful with all of our questions.
BWGRANITE Installation
Terrible experience, I went to change my car oil today, they told me to wait two hours, although there was not much cars on the line, beyond that everyone is trying to get rid of the customers and lead them to someone else, its just ridiculous. even 1 star is too much for them.
Lamonde Granville
Yes, you guys jumped right on it, you were fast, nice, courteous and professional and made me and my company felt like welcome. From the time I dropped off to the time I picked up, you also kept me informed on the process.
Connie Linder
We had the best truck buying experience. From the initial phone inquiry, the test drive, deal and delivery; John Templeton and James Worthy teamed up to make it great. Thank you gentlemen for making us feel like family!!!
Brandon Lord
Would give negative stars if I could. Second time I’ve had a warranty issue with my vehicle, the dealership I purchased it from gave me the run around the first time so I decided to give these guys a chance. Not only did I have to wait SEVEN HOURS for them to replace a button, but when my car was pulled around the trim was clearly not installed correctly. When I brought the issue to the service manager’s attention, he simply began to beat on my car. With his hand. I am a mechanic and although sure, sometimes that’s the fix, I would NEVER do so in front of a customer. It just doesn’t look good. I then asked for the car to be looked at by the technician to verify nothing had been broken and that the panel was properly installed. Eventually the car returned, still didn’t look right. At this point the very rude service director (Dan?) came out and insisted it was fine. I asked to see another vehicle so I could show him the difference, surprisingly he agreed and brought one over. There was noticeable play in my trim, unlike the other vehicle. At this point I had given up, and moved on to the scratch on my bumper that had appeared while in their care. He first asked how they could have scratched the bumper from inside the car, to which I responded “somebody had to drive it back and forth, right?” He then took pictures, said he’d call me if he found anything. Finally, as I’m getting in my car, he says “As far as getting your car serviced, don’t bring it here. You can leave now.” This service department does not take ownership for their sloppy work, and when called out on it they try to make you disappear. Highly disappointed in Joe Meyers, and the Ford brand as a whole as this is the second horrible experience I’ve had in regards to simple warranty issues.
Pepper Ramirez
What an AMAZING buying experience! A huge thank you to John Templeton and Joe Ramirez III for guiding us through our trade-in and purchase today. They made it quick, easy and exciting! There was no fluff or cheesy salesman talk. Just facts and professionalism with the perfect amount of humor. They made it so fun. I will be sending all of my friends and family their way!
Meagan Lewis
I had a great time in the process of getting a SUV with Thomas Rancich! He was so kind. Especially with my toddler! I felt like I was well taken care of at Joe Myer! Glad we got a car from this dealership! They did well by our family!
Royce Roberts
Bad experience with this dealership’s service department. Updates and responsiveness were terrible. They will tell you a service appointment is only to speak with a service representative. Not sure what kind of garbage training that is. When I make an appointment weeks in advance and say what I’m coming in for and provide VIN you better be ready to service my truck upon arrival.
Cynthia Kovar
I had a great experience with Jay Melendez. He did great by me .He treated me like he knew me all my life. I would recommend him for buying a new car. I give him a 10. He bought me a pizza for supper.
kofo london
Their customer service was standout. What a qualified sets of staffs. Thank you for your good job
Patrick Burdine
John Templeton is the BEST Salesman ever! He was genuine in everything about the sale, he told me upfront if we could do it or if we couldn’t, and made car buying an absolute pleasure, and would and definitely WILL, recommend him to all I know looking for a vehicle! John, will be the only Salesman I want to do business with, he has earned himself and Joe Myers Ford a Customer for life!
Rebecca Cerda
Romeo and John provided great customer service. They took good care of my truck! Thank you!
Patrick GH
My wife and I went to Joe Mayer dealerships to purchase a new car. We were greeted professionally and treated with respect. We had a pleasure to dealing with Joshua Terry sale manager , Pedro finance manager with fabulous customer service and Greg Martin salesmen . They were excellent and very diligent during the car purchase process. Greg is such a great salesman to work with and very helpful with all of my questions .
Joe Lassiter
New sales are awesome! Shop, not so much (took truck in for recall & what I was assured would be in-&in-and-out, ended up taking 3 days & requiring a ride from North of Conroe. God awful given I made the appointment 2 weeks before). I hate holding one against the other, but I will absolutely go back for another truck.
11fatboy
Great service, Luis had a driver come by pick up my vehicle then drop it off when it was done.
Anne Kirkpatrick
great experience! Got too notch care and great communication and got everything taken care of in a timely manner! Much appreciated .
Susan Oehlke
In July 2019 my son purchase a New 2019 Mustang known as the RazorBack, 710hp and number #1 of 25 to be built, come to find out for year 2019 not total misled, there was no disclosure by dealership that the motor was actually souped up by Joe Meyers Ford not Ford Motor Company. This Mustang cost about 63,000.00 now in December 2019 Joe Meyers Ford is offering 35,000.00 it has no damage and less than 2700 miles. I just wanted to let everyone that’s thinking about buying one know you could be misled, these car lose there value fast, fast, and fast.
Rigo Ramirez
Joe Courtney is the best writer in town. I will continue to bring all me vehicles to him.
Paula Ramos
I love my new Tahoe! My buying experience couldn’t have been more easier. My sales man Dan Jillisky kept me informed throughout the whole process, even before actually driving out to see the vehicle! Great customer service!
RORY WELLS
Eli Strang was the very best. Best experience ever buying a car. 3rd car from Joe Myers and always top notch. No one better than Eli and Joe Myers ain’t bad themselves.
Christian Simmons
This service center is absolutely horrible. I regret purchasing my car from Ford. Joe Myers Toyota is much more equipped to handle service issues which is sad because they’re sister companies. Timothy lacks basic customer service skills and a basic understanding of what is right and fair. I dropped my car off Thursday 07/24 and they still haven’t been capable of diagnosing the problem. He estimated that he MIGHT have more info for me by Monday. They should look into hiring a more qualified staff. They have call centers for people who are only capable of answering the phone. If I could leave 0 stars I definitely would. Update: I got my car after approximately one month. I sent an email, twice, to whoever Steve Blanchard is to whatever email address that was listed in the response to my original review and I still haven’t gotten a response lol. Zeros all across the board. They claim customer service is the number 1 priority but clearly that’s untrue. They were better off not responding to the review rather than lying making it seem like they want to help. 08/31/19
Courtney Newlon
Great experience. Could not have asked for a better one. This is my second vehicle through them and my family has bought from them for years. Robert Martin has made this buying experience a truly enjoyable one and one of the easiest things I have done.
Tom Cylkowskl
I am very pleased with my new 2019 Ford F150! We came to Joe Myers Ford just to look at first. Our salesman, Warren, was thorough, helpful. and most importantly, honest . We decided to buy from Joe Myers, We have found that everything he told us was true. Everybody we spoke to was helpful and informative. THANK YOU JOE MYERS DEALERSHIP!
Celeste Davalos
If anyone is ever looking a new or pre owned vehicle please make sure to ask for Ajay Melendez. He made my car buying experience absolutely fast, simple and easy! It was literally as easy as 1,2,3! I did my online app and he got me pre approved before I even bothered coming in. Once there he had the EXACT vehicle I wanted at the numbers that best fit me! In less than 2 hours I was out in my new vehicle thanks to him. Will definitely be sending this place and him referrals!
dave underwood
This dealer just wants to sell cars and make money. They don’t care about you. The finance manager tried to sneak in $5000 with of warranty without us knowing and then lied about it. And the salesman didn’t care at all. He just wanted to make a sale. They tell you one thing and do another. Would not recommend going here.
Max P
They listed a 2017 camaro krypton green on FB market place for $28,795. I contact the guy on Saturday and express my interest in checking out the car. The sale person said they need a couple day to detail it, and will call me and let me know when it done. Monday come by, they mark up the price on their website to $33,8xx ( i can remember exact number). Mind you that is a $4000 mark up after 2 days. I contact the sale man again and ask why such mark up. He plainly told me that the price on Saturday is only for cash deal ( what kind of a lame excuse is that?) It Wednesday now, and i come back to check their listing, the price has gone up to $34,991. (that is another $1000 mark up by just couple day). Are you gonna trust a dealer who does thing like this?
Amy Oliver
They deserve a zero star rating. They do not return calls within 24 hours and do not fix items on the list. They actually broke one inside trim piece further then left it in the back of my car unattached…thanks for the subpar service. I will never step foot in your dealership again.
Thomas Meek
Joe Myers Ford had exceptional customer service. After visiting several dealerships, I was unable to get a fair price on a particular vehicle. Al Hall was my sales person with Joe Myers fair and honest. He was able to work with my budget to help me get the vehicle I wanted. Mr. Hall assisted me with the entire process as well as staying after closing time to finish our deal. I will buy another car in the future from Joe Myers Ford. Top notch service.
Michael Discon
They made my truck buying easy and comfortable. John T. and his team at Joe Meyers Ford were courteous, professional and extremely informative through out the whole process. I would definitely recommend using them to anyone I know . Just a great group of people all in all . Thanks for getting me into my first truck
Carolina Villegas
John Templeton was our sales representative and we couldn’t speak more highly of his service! He was funny and helpful and made our experience a very pleasant one. He wasn’t high pressure but was of great help. We bought a great car and are extremely pleased with the value and customer service we received here.
Victoria Vaughan
Waleed, Robert Martin, and Pat were AMAZING! They worked with me on monthly pricing and found my husband and I the perfect vehicle for our family. Great staff- very friendly- patient- great environment- always felt welcomed and wanted! Definitely recommend Joe Myers Ford for all your vehicle needs! Thank you Waleed and Robert! You both are a great asset to this company! And we appreciate you very much!
GLENN KIMBERLING
I took my 2019 F350 in for repairs. The repairs were done in a timely manner and the truck was returned to me in great working order. The staff was friendly helpful and informative. I will definitely look to Joe Meyers for any future repairs or service for any one of my Ford trucks.
Larry Curtis
We had an awesome experience answer all my questions with no problems
evenly hammons
Our salesman Edward Juarez was amazing!! We were buying our 16 yr old his first car and Edward made the buy so smooth, easy and even helped us with the surprise to our son. It was a special moment in our family’s life and Edward made sure to make it happen. There were many tears, high 5, hand shakes, huge and most of all it felt like family. Thank you Edward with all of our hearts for making this a memorable experience!!!!
ej SOO Flint
Quick factory recall. Took about 20 mins. Quickest service ever.
Stephen Simmons
Had an outstanding experience with Dan Howard. To date this has been my best truck buying experience! Will definitely be coming back.
Hedi Marshall
Nothing but a wonderful experience. I had a collision and Joe Myers took care of everything. Outstanding customer service, Dan Milom is an amazing manager. He went above an beyond to make sure things where done and fast. Thank you again
Shana Meche
Great experience and very friendly staff! They listened to my needs and met them. Lonnie went above and beyond. Thank you so much! We love our new car!
Judy Cosby
I do not know how this place has that rating on here. I bought a Toyota Sienna a few years back and the salesman (Isreal) rode on the test drive with us. We noticed that he did not shut the sliding door all the way. I did not ask why. Should have. We bought it. Found out within 4 days that the door would open about half the time from the inside. He knew this that is why he did not shut the door. Now we know. We asked them to fix it and they refused knowing it was broken all along. So needless to say we will not be buying another car from them.
Jason Hills
“A little late, but this is in response to “”Owner””: I’m so sorry that it took you 3 hours to figure out nothing about me. You could have saved this time by actually spending time with me and my wife when we visited your location TWICE to look at trucks. We were ignored for nearly an hour the first time we came. The second time, my wife was left waiting for over an hour while the sales rep went to bring a truck to look at. By the time the truck arrived, she was so annoyed, she took back her licence and left. We bought a truck at Auto Nation in Katy the next day where we experienced excellent customer service. Also, I can see why you would think that I thought you were a restaurant. Its sooooo easy to mistaken a car dealership for a restaurant after all. *Insert eye roll* Instead of assuming your customer base is stupid, maybe you should look into your sales force to see why they are driving customers away. You can donate all the money you want into the community. It won’t change the way you treat your customers when they are in your store. Overall, I shouldn’t be shocked by your response. The lack of professionalism you have demonstrated completely backs up my 1 star rating.”
Greg Desmond
Whet in for a few quick fixes before the 3 year warranty expired and they found a big issue with the engine. So glad they were very detailed and found the issue before the warranty expired. Supplied a loaner for the week plus the repair took and returned the SUV clean and all fixed up. Thanks..😊
Timothy Shaw
The agent who helped me was detail oriented and helped me get the appropriate service for my vehicle. The customer service was at the standard I would expect for a dealership to give.
Dwana Carl
Its been a long haul, but I really appreciate the patience and efforts made by our Salesman Greg Martin. We were not easy to deal with I know. We were a HARD sell. Hats off as well to Matt in the delivery dept for taking time to educate us on the car and help ease my anxiety as a mom with all the new technology. My daughter loves her new 2019 Ford Fusion. Many Blessings!
BJ Vazquez
First off I wanna say thank u to Cedric, Jorge, Gm Pat Goldwait, Dario, and Juan R. Came in on a Friday saw this beautiful white 300 C. Test drove it and fell in love and not to mention that I was wanting to get into a true full size sedan. After the 2nd visit on Saturday no deal was made. After walking in my door Gm Pat called me asked if I’d like to take it for the weekend just for the hell of it and no nothing signed. I said of course and raced back up there. Monday came and I was there at 9am ready to get a deal done for sure. Ced & Jorge were just as ready and at about 4pm on Monday 2/17/2020 I’m now in this V8 Chrysler 300 C. Thank u to all those guys at the top.
alex fernandez
It is very frustrating and can not trust sales at all, had sales man email me about a special and I was approved for a vehicle. 3 weeks ago on a Saturday spend all afternoon and night left there at 9pm with nothing. Last Saturday when in for an oil change and salesman informed that there was a way with FORD FLEX PLAN. We informed the sales man that we did not have time to waste like 3 weeks ago, well it happen again. They came with a regular piece of paper with price, one with purchase and the other with the FORD FLEX PLAN $0 down and 690 a month and sign the paper to $0 down and 650 a month, I authorized to run the credit 1 time. They came back with $1000 down and $1150 a month. We ask what happen with the FORD FLEX PLAN, well they made a mistake and they are running again the credit, informed them that DO NOT do it, we were done. At this point we were tired and told them that we had things to do. We left and kept txt with sales and back and forth for a whole week until today they say NO deal. Me as a BMW Certify Tech, a Heavy Equipment Certify tech and working with a construction manufacture in corporate, it is very HARD to understand human beings now days. In my days Mr Warren Buffet if the dealer had so many negative reviews, franchise was pull and loose that dealer. Looking also to go through a local dealer home base not like AUTONATION and we get this……
Keshia Rideau-Lamb
Lucus was great. Made the deal easy.
Brian Kibler
I recently purchased an F-150 from Joshua Terry, my sales rep for joe Meyers Ford. What a great experience. I highly recommend buying your next Ford from this guy.
Lamar Woods
Joe Lavine, has been great throughout the process and has exceeded my expectations. If there was point man he would be my go too.
John Mitschke
Had a great experience buying a vehicle. Steven my sales rep, couldn’t have done a better job at helping me out. Will definitely be buying my next vehicle from this gentleman!!!!
Buddy Dearmas
Just had my 2017 F150 service done at Joe Myers. Elaine Latham was my service representative and she did an awesome job
C K Weatherly
Service was prompt professional and courteous. Five stars!
Dianna Fredericks
Worse experience I ever had buying a car. The day we decided to purchase the new vehicle, we were there over 6 hours to finalize the purchase. We had gone to the dealership on a previous day and discussed the purchase and pricing and yet it took over 6 hours to finalize the purchase the day we purchased the vehicle. Will never do this again.
Leticia Carbajal
First time doing an oil change and used my ford pass points everything was good
Kristie George
This dealership does not respect their customers time. I had a 7:30 appointment for an oil change and did not get my car back until 9:45. Four people arrived after me and received their cars before me. When I asked why my car was taking so long, I was given lame excuses about how they had 40 appointments that morning and were expanding and still working the kinks out of their system. They tried to offer a free oil change to smooth things over, but, news flash Joe Myers managment, a free oil change dies not replace my time that you wasted or make it right that you skipped over my appointment to service others who arrived after me first. If you are incapable of hI’ll honoring appointments at the time they are made for, don’t bother making appointments in the first place.
jerryph40
I was referred to Joe Meyer Ford by my brother, who had been singing the praises of the crew here for years. When I was ready to buy a new vehicle, he paved the way for me and made the introductions to the people here. “Big” John and Ryan really set me up nicely with a certified pre-owned Ford F-150, which was a better option in my situation. The whole transaction was basically done over text and a couple of phone calls. After which, I made the trip down (about 4 hour drive) to complete the deal. They did not oversell the vehicle one bit. It was better than I thought it would be, and more than I could have expected had I bought a new one. So, a heartfelt thanks to the Ryan and John and Juan (finance) for a pain free, enjoyable car buying experience. I will definitely be back and will refer anyone I know to give you guys a call.
Destynee Briones
By far one of the best dealers I have been to. I went to this dealer with some hope after being turned down by multiple Dealers in the Houston area saying they could not help me unless I already had a loan through a bank or actual credit union. As soon as I had arrived, Jose A. was so helpful from the start to the absolute end helping me find the perfect truck. They were willing to find any way they could to help me get the truck I wanted for the ideal car note that would fit my budget and with no sense of scam like other dealers would try to sneak in. The manage himself also came in during the middle of our search and was absolutely polite and helpful with the process. Definitely should go buy a vehicle with Jose, you would not regret it!
Aaron Taylor
Best buying experience hands down. My wife and I walked in and felt like old friends. The service level Is 2nd to none. The whole process was explain in its entirety and there were no hidden fees or problems. This is my 1st car buying experience and Texas and I have no where else to look for my next car.
Thomas Mozingo
I went to go buy a brand new F150 and they sold me the wrong engine size and when I went to talk to them about the issue they would not let me talk to management and then the salesman who sold me the truck tried to set me down and just sell me another and not fix the problem and then lied and said they did not offer what I was looking for…… I went looking on other Ford dealerships and they do offer it and then when corporate got involved I asked them to speak to management they got management for me when the salesman would not then I noticed the management what and they did not seem to care. This will be the last time I ever buy Anything from Joe Myers Ford if I could rate it with no stars I would. Don’t buy your vehicle from these people they teach their salesman to lie to you and the people who run the place won’t help either. UPDATE Joe Myers and I were able to come to a conclusion and I was dealing with the General Sales Manager Ryan. He was able to fix the issue and was able to get me in the truck that I wanted. If you have any issues please don’t be afraid to talk with the man named Ryan he will be able to help you.
Dominique Olguin
My wife and I purchased recently purchased our vehicle from Joe Myers ford. Ralf Odigbo was our client advisor during our entire buying process. He explained all of our paperwork clearly and made sure we felt comfortable throughout our vehicle purchase. U would highly recommend visiting Joe Myers and make sure to ask for Ralf.
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