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Twin City Nissan in Port Arthur, TX

Overall Rating 4.8 out of 5
91 Reviews   Write a Review
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Nissan Dealer

10549 Memorial Blvd, Port Arthur, TX 77640, United States
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Company description

Twin City Nissan, Port Arthur TX, New & Used Car Nissan Dealership Port Arthur, Beaumont, Nederland, Port Neches

It’s a great time to buy a new Nissan when car prices & finance rates are low. Come browse vehicle inventory of New & Used Cars, Full-Service Nissan Dealership & Nissan Auto Parts at Twin City Nissan, Port Arthur, TX, Beaumont, Nederland, Orange.

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All reviews:

Christopher traylor
Purchased a used 2016 Nissan rogue on 9/1/17 and I have to say I was extremely impressed and happy with this place. Michael Rash was my salesman I would recommend him to everyone. He was able to answer any questions or concerns that I had and took care of me from start to finish!! I will definitely be back for my next car purchase.
Shanna Brock
Hank is awesome and very caring!! I just purchased my 2nd vehicle from him.. I went in for a oil change and left in a new 2021 Rouge.. he is guick.. not pushy.. makes buying a car enjoyable!! Nice service dept and overall awesome dealership, I always get treated great with all my purchases and service visits!! I recommend Hank at Twin City Nissan to everyone!!
beverly mccall
Stephanie was great she gave me up dates very courteous and explain to what was happening with my car . Gave me my options. Got me where I needed to be. Great customer service.
Sheryl Moran
My husband and I had a great experience buying our 2018 Nissan Rogue. Hank Edwards made the experience very, very easy for us. He was very knowledgeable and friendly. We will definitely be back for our next purchases.
Franchessca Gooch
I’m so in love with my new car! Thank you Ashley and Anthony and the Twin City Nissan Family!
Kyndal Jones
Had SUCH a great experience here at Twin City Nissan! Hank was AWESOME. He was so kind, patient, and so helpful! Perfect place to buy, especially if you’re looking to buy your first car! The process was so quick and easy.
Jackie Wiltz
My Experience at Twin City Nissan was awesome. Mac was very patient- He gave me all my options and is probably the best salesman I have ever dealt with! The manager- Bobby and finance person were great too! I will definitely recommend Twin City Nissan to family and friends.
Lauran Wilson Phillips
Doug and Stacey were very helpful through the whole process and called to tell me about the metal and nails in my tires! Very quick service!! Will be back!!
LaJuanda Thomas
“I’m truly blessed and thankful for Mr. Brain “”Big Mac and staff that work hard and got me my truck. Thanks again”
Alyna Y. Mickens
Jeff was amazing!!! Great salesman with a genuine & positive attitude. Hopefully I will be able to buy from him again in a few years.
Maria Cabadas
It was a Pleasure working on GREAT DEAL with Thomas Edwards. Worked his best for us.
Britney Hilario
I have faught many obstacles to get where i am today. I had no credit, low income job, I felt hopeless. Then i met marty and susan. They held my hand all the way through the process. They gave me hope and faith and pushed me to wanting to thrive in society again instead of coasting.I would recommend anyone to go to those two and let that be the first two you speak with. Thank you so much for making my dreams come true. I am truely greatful.
Tonjia Sartin
Had a great experience with Jeff Matherly he was cool, he joked around with us and made us feel really comfortable we will be back. We will be asking for Jeff 😊 Happy
Michael Leon
Very friendly, they are much more efficient than some of the bigger dealerships. Would definitely do business with Susan, Hank , and Harold again, they were awesome!
Brett thibodeaux
Hank Edwards helped us get the sweetest deal on a 2020 maxima! Great customer service! Thank you for the help
Lacie Stelly
Hank Edwards is the absolute BEST! Such an easy and smooth buying experience! He’s so honest and you feel like you’ve made a friend by the time you drive away in your new ride! This is my second experience working with Hank. I promise you will not be disappointed! Call Him!
Michelle Carrier
Omg they really take care of you n work with you…thank you Big Mac n Ms.Brandy Walker
Doug Sartin
Everyone at Twin City Nissan was awesome. Thanks Jeff Matherly For all your help. We’re loving our car.
Katie McMillon
Our experience with Hank Edwards at Twin City Nissan was one of the best car buying experiences we’ve ever had! He was very informative and honest. I highly recommend doing business there with Hank!
Rene E Rodriguez Feliciano
My experience was a excellent. All the staff members were really helpful and really professional. My sales consultant was Brian “Big Mac” McCullouch. He is really profesional, really patient, likes to make you fell comfortable with looking your needs. I really recommend him because he is a big asset to the company.
Nhung Duong
Brian McCullouch at Nissan was great! He helped me get into the car I wanted. Fast and easy. Would recommend for anyone whom is looking for a new car to go and see him.
We had a fantastic experience purchasing a 2017 Honda CRV at Twin City Motors. Jeff LeBlanc, Chad and Art were friendly and helpful. Thank you guys.
Jeff LeBlanc was a solid dealer , props to him for helping me out 5* for him , help me find the best insurance company also …..Aloha (Hawaiian Mike )
Marlene Jimenez
Our salesman Mr. Hector was extremely helpful along side Mr. Hank and the Finance director Mr. Art, they all surpassed our expectations! We thought we would be looking for weeks for a great deal and it took 2 days to get everything done and leave with an amazing deal we couldn’t pass up! Will most definitely recommend to our family and friends!!
claudia chica
Excellent service and very fast, they are very knowledgeable and friendly
Kayla Vaughn
They were friendly and speedy! I loved that I didn’t need an appointment.
Robert Davidson
Very disappointed in our Nissan Pathfinder. The build quality is laughable. We’ve replaced a total of four door handles and BOTH head visors (Which are both known defects) and our extended warranty of course did not cover any of these issues that we’ve had. Then of course the fan had to be replaced, but thankfully they finally decided to recall that. Twin City Nissan has been very fair and up front with us as well as good service. Just disappointed in owning our first Nissan. Would not recommend anyone to purchase one in comparison to it’s competitors.
Cheryl Sargent
The PEOPLE at this dealership are outstanding, professional and kind. I have been fortunate to own many new vehicles and they have been the best so far‼️
HelloKitty Gatito
Mr. Hank Edwards was my sales representative and he was amazing! He was very knowledgeable about the vehicle that I wanted to purchase and very kind and courteous. Out of all the car dealers I’ve dealt with, Mr. Edwards was the most effective and efficient sales representative I’ve ever encountered. I would definitely recommend him to anyone looking to purchase a vehicle.
Chris Walker
Very helpful and experienced staff. Very nice facility. The parts department was very professional and helpful.
Teleca Hansen
Oil change and tire rotation. I have recall and they offered to take care of it that day but I didn’t have time. Scheduled and had to postpone. They were very courteous.
Loretta young
Had a great experience customer service was excellent and service was fast
Harlan Bezet
From Louisiana, so that is why I will not use their service dept. Did most of the legwork over the phone with Raven and Anthony. Upon arrival dealt with Kevin Matherly. All were exceptional, Friendly, and knowledgeable of their job. I’ve bought over 10 new vehicles, and by far this has been the most pleasant yet. I will pass the word around about this dealership to friends. The dealership was very clean and COVID pre-cautious. Overall, I have never seen a manager like Anthony, his personable service was outstanding. Raven got us there and Kevin knocked it out the park on the deal and sale. Thanks again for the best car buying experience I have ever had.
Taylor Elmore
I didn’t think I would even be able to get a car since I was so upside down. Hank Edwards did an amazing job, from helping me get the SUV I wanted and being so patient and kind with me having my one year old son all over the place. Working at a financial institution I will definitely recommend our members here.
Chelsea Peters
We came in to twin city Nissan after finding a car we were interested in on their online website. We were immediately greeted by Jeff and Logan. We explained why we were there and they went above and beyond to ensure we were happy and taken care of during our car buying experience. Both were very knowledgeable and answered all of our questions/concerns. This has been the most pleasant buying experience we have ever had and were in and out within an hour. Highly recommend either of these men.
Mitzi Curtis
I bought a used 2016 Nissan Altima I love the car the only problem it was infested with roaches,and it seems they don’t care about it I just made my first car note.All they want is money!!!!! point blank not concerned about your well-being, I decided to do what I had to do for my own safety and get the car exterminated by professionals before I either killed myself or someone else from a roach crawling on me. God don’t sleep, they should be ashamed of themselves!!!!!!
Shanice Owens
Don’t ever go here! Save your money!! I purchased a car, which was under 15k now it’s 22k. I said I want the warranty REMOVED, the finance manager told me he was going to remove it and still haven’t YET!
Travis Coffey
Hank was the best car salesman I’ve ever had in my entire life! 10/10 would recommend him.
Chaitra Dangerfield
My sales lady was very nice and eager to get me into a car. After leaving discouraged the first time, she didn’t stop to continue to search and advocate for me. She contacted me that same evening with great news.
Dena Macon
My salesman BigMac, was awesome! Really laid back and worked extremely hard to help me. If you are looking for a great deal please come visit TwinCity Nissan ask for BigMac!
Nikki Frederick
I cannot thank Brandy Walker enough for all her hard work towards helping me get a mom car❤️! I had the easiest and most pleasant experience, and will not search for a Nissan anywhere else. Thank y’all so much!
margaret simmons
Place vehicle was repaired after accident. Hit and run, old truck hit her vehicle and ran.
Lance Taylor
“The service provider I had did the very minimum for me. He refused to call my warranty company. He constantly called me to tell me to call my warranty company and then I would have to call him back to tell him what they said. So there was a constant communication problem. Also, he was very rude. He told me “”I should have charged you double, your warranty company was a headache to deal with, and I have to wait on a refund from them””. Also, I have a new scratch on my car that I never have seen before and my car wasn’t completely fixed by the time it came out. I am missing coverings that protects the bottom engine of my car that I had before. I am very disappointed in the customer service and in the repairs for my car.”
john aubrey
I purchased three cars from twin city Nissan great workers especially Big Mac he help me get all three of my cars drop in and ask for him guaranteed you leave happy.
Janet Smith
Very friendly staff, did not add unnecessary maintenance
Lacy Walker
Jeff was absolutely amazing. Not pushy at all, and it really felt like he was fighting to get me the best deal possible. I’m pretty indecisive and he was patient throughout the entire process. The whole dealership really made everything so easy!
Julia Shields
We were recommended to Twin City Nissan from a friend and told to ask for Ashley. She was great! Knowledgeable and personable. She took care of all the paperwork while we went out for a little bit, called us and let us know the truck could be picked up that afternoon (we weren’t expecting to have everything done until Monday). She even got the DuPont treatment done for us that afternoon!
Errickson Daniels
Twin City Motors, gave me a first class experience when i chose them to purchase (my Cadillac suv) from. Alan, Hank, and Anthony were so nice. And they made me if like it was mine before anything was done. They made sure i got what i wanted with no Shenanigans. Im telling everyone to choose Twin City Motors!
Jeffery Lewis
The very Best! Ask for Greta Coles. She is the most amazing salesperson ever. Always gives 100 percent.
Dawn Locke
Oil change and tire rotation. Great service!
Kerri Dehart
Had the best experience today at Twin City Nissan! If you need an amazing seller, see Hank Edwards! Art in financing was great too!
Brian Girolamo
Very pleasant, helpful and quick to shuttle me back home and pick me up when my vehicle was repaired.
Alice Chaney
The service was quick and the staff were professional and courteous
Briana Sanders
Absolutely WONDERFUL! I would recommend Hank Edwards to anyone and everyone! He didn’t push me to do anything I didn’t want to do, made me feel very comfortable in my purchase and just a genuine person! If u wanna get the best service I highly suggest Mr. Edwards! Gets the job done better than expected.
Hetty Brown
Courteous staff, fast service, comfortable waiting area.
Jessica Passmore
Hank was awesome and very helpful. Two thumbs up!!!
Cheryl Harrison
i like the people who works there. They are very friendly and fast. keep up the good work,
Callei Gilbert
Overall it went well someone on the phone told my wait time will be about an hour My Was Less than An Hour I was Please
JayLynn Love
Definitely appreciate the time and effort they took to help me with my concerns about my new car! Stephanie is amazing!!
Larry Brooks
I contacted the Service department about an oil change and tire rotation. She told me I had no cars in front of me, but I had to come now in the next 10min. I brought my vehicle in about 4pm, and I was headed home at 4:50pm. All work completed. I can’t remember my agents named that helped me, but she gave me excellent customer service. I will definitely return to Twin City Dealership.
Julie Cormier
I had a very positive experience with my vehicle purchase at Twiin City Nissan. The staff was certious, attentive & timely.
MS Moss
Stephenie made this experience an amazing one for me. She exceeded my expectations and her customer service was IMPECCABLE.. She is definitely an asset to your company. She was very patient, knowledgeable and kind. As a first time Nissan customer this experience was impressive.
Dustin Edler
My wife and I went to Twin City Nissan as recommended by a friend and paired up with Tray Batson who could not have been more accommodating, friendly and professional. He patiently worked with us and catered to our needs in finding the right vehicle for our specific price and preference. He made the whole car buying experience very enjoyable. Would recommend!
Sarah Lynn Cormier
Hank and Anthony were the best! They exceeded my expectations on helping me find what I wanted and even stayed late to do so. They really care about their customers and that they drive away happy. If you’re looking for a car Twin City Nissan is the place to go.
Marcia Dischler
First of all I BELIEVE IN HONDA PRODUCT. The staff you will Never meet nicer people. They consider caring about people and their needs not just about money. Michael the store manager made it happen and made us feel like family. Thank you Twin City for helping me in my time of need
Denise Broussard
I brought the Rogue in for its maintenance and asked them to look at the reason it braked on its own while driving 60mph. They suggested that it may have been an ornament hanging from the rear view mirror. I never thought of that. So far, it is doing well.
Garrett Thompson
Jeffrey Matherly was very helpful, worked his a** off for a week to find us the perfect car, and went above and beyond to help us. Definitely the best car buying experience I’ve ever had!
Janice Moore
The people that worked there were friendly and got me the deal that I wanted on my Nissan 2020 Kicks SR. This really was the first time that I didn’t have to wait all day at a dealership to receive my car. Excellent service !!! I definitely recommend that you there if you are looking for a car!
lorrie deobald
Brian (aka BigMac) was great and helped me and answered all my questions. They made me feel at home and we’re very friendly and professional.
Steven Talley Sr.
Fast talkers and try to sell you something you don’t want.
Polly Jennings
Hank was awesome. He was extremely helpful and considerate to my needs. He found me the perfect ride, and a great price ! I did not feel pressured to buy, nor like I was deceived. Best car buying experience I ever had. I will definitely tell people about Hank and Twin City.
Jeff Patterson
Very pleased with my experience. Jeff Gary was very helpful in getting the deal done that we needed. Will definitely buy again when we need the next vehicle. Thanks again Jeff!!
vernell Sterling
Douglas Schulte
I had a very positive sales experience at Twin City Motors recently. Everyone there was polite and professional.Especially my sales rep, Brian McCullough. Definitely reccomend
Courtney White
“Brian McCullouch “”Big Mac”” did an amazing job on selling me a car. Got me approved with my credit issues. I appreciate all your efforts and thanks for not being a pushy salesman.”
Patty Perkins
Logan and Anthony worked with me until I felt comfortable with the price. They genuinely helped and met my concerns and were very kind..Logan was super friendly..highly recommend him as a salesperson if you are looking for a Nissan. Honda or more!
Wendy Mcclain
Very helpful and considerate of their costumers.
Brittan Rae
I highly recommend making your next car purchase at Twin City Nissan with Tray Batson! He was very professional and easy to work with. He really went the extra mile to help me leave in something I really loved that fit my budget. Thank you again, Tray!
Tim Williams
Nice bunch of honest people. Took a large part of the pain out of the car buying experience. Ask for Hank when you arrive.
vanessa lonion
Exceptional service in every department.
Captain Bryan Brawner
Hank gave me excellent service and went out of the way to make a great deal. Excellent communications and attentive to the customers needs. Thanks Again! Highly recommend the dealership and service dept!
tarvia Kegler
Big Mac is an extraordinary salesman very knowledgeable and patient. Thankful for my new purchase!!
Cynthia Thomas
Very good experience.
Charles Falls
The whole car buying experience was quick and easy. No haggling over price, no back and forth between the sales manager. My salesman Hank Edwards was excellent to work with, no high pressure sales pitches. It was the best experience I have had purchasing a new vehicle.
Jessica Trahan
My parents and I came from La to purchase a vehicle from Twin City. Ashley was incredible, hands down she was the most kind and thoughtful sales person I have experienced in a vehicle purchase. We highly recommend Ashley and Twin City. My parents are technically challenged so my mom asked for me to leave her a remarkable review! Gwen and Greg Harris
Vicky Walters
Twin City Nissan is the best place to purchase your vehicle. One of the things I like about them is they don’t harass you as some dealerships do. Everyone is professional and nice, I’ve never met one person unprofessional there. The dealership will get you the best deal possible. This is my second car I have purchased from them and brought my cousin up where she purchased her first one. I’ve been driving Nissan’s for over 25 years.
Kevin Silkwood
Thanks so much to Hank! He was very pleasant to work with and never made me feel pressured. I would definitely do business with him and the team agin and will be sending anyone I know that way! Thanks so much.. Love the Car!!!
Deborah Borel
We had the most Awesome experience with this Dealership we would definitely recommend everyone trying them out…
Lavergne Maggie
Twin City Nissan was really great and so was Jeff!
Josh Norton
My back window was falling out on my 2019 frontier went in got immediately customer service and taken care of . Service went above an beyond on to take care of me in short notice of the storm . Thank u twin city nissan an your employees .
Maria Mouton
Truly had a great experience with Twin City Nissan. Ashley was such a great help with assisting my mother in law. She was able to answer any questions we had. Ashley is very attentive & knowledgeable. Thank you very much for a smooth purchase.
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