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Rairdon’s Chrysler Dodge Jeep Ram of Marysville in Arlington, WA

Overall Rating 4.4 out of 5
60 Reviews   Write a Review
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16610 Smokey Point Blvd, Arlington, WA 98223, United States
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Rairdon's Dodge Chrysler Jeep Ram of Marysville | Chrysler, Dodge, Jeep, Ram Dealer in Arlington

Rairdon's Dodge Chrysler Jeep Ram of Marysville offers new and pre-owned vehicles from a variety of affordable as well as luxury brands. Contact our Chrysler, Dodge, Ram, Jeep dealership for more information or visit our auto center today.

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All reviews:

Edith Lopez
Whoever serviced my car they unplugged and ripped my dash camera off my windshield. When I went to go plug it in it doesn’t work anymore. I just picked my Jeep up 20 minutes ago and found the camera and my charger iPhone charger on the floor. I work in the auto industry and this is not acceptable at all. My question is if I paid 750 for work done on my car you should return the vehicle as it was inside and not touch what’s inside. This being said the floor mats weren’t even vacuumed. We always vacuum out floor mats after serviced vehicles that were in the shop or a basic oil change. Won’t be coming here again. When I went to get my car serviced in Everett they didn’t treat pull my camera off at all..
Krystin Metzger
Having Tanner and Chris help us purchase a truck made it fast, easy, and painless. Thank you so much!
Michael O’Leary
Patrick was my salesman. Really enjoyed hearing about his life. It might help if asks more questions about others lives. I’m not criticizing him. Just so he can make it feel like he is not trying to be so much of a salesman and more of a person. But I will say read everything they put in front of you at final signing they will try to slide things in on you.
Greg Osborne
I bought 2 vehicles from Rairdon’s of Marysville a couple of weeks ago. Jarik and Chris were great to work with. Rob in finance got us good rates for the vehicles, then two days later he called and got us an even BETTER rate! Brandon from management made personal contact with me to ensure my satisfaction was high. After talking with Brandon he listened to my concerns, then took care of me very professionally! These people say what they will do AND they do what they say. Each step of the way I was informed and satisfied. No pressure, and they lived their motto of “Culture of Care”. I will be a loyal customer, thank you Jarik, Chris, Brandon, and Rob!
Ron Harris
I had a great shopping experience and Tom Husby was very helpful and did what he said he would !! I got my dream truck , thanks to Tom I will send anyone I know there if they are looking for a used car or truck Was worth the 4 hour drive to get there Thanks again
Mandi Thornton
My recent car troubles have been nothing short of terrible But dealing with Rairdon’s has been such a treat. When I first started having troubles, Tim, was so quick to diagnose and get the repairs underway. Ryan was really great at answering all my questions that I had and making sure that I had everything that I needed to survive the week without my car. I will definitely never take my car anywhere else if I have any issues…. The pricing was good, the explanations were great, and the time that the repairs took once they had the parts was very efficient! Tim and Ryan– you tell are the best. Thanks again!
Amy Andrew
My saleswoman Allyssa Lewis provided me with the best car buying experience! She called me to follow up on an email, and I let her know I was in the market but didn’t have time to do the research and looking. She listened to what I was looking for and sent me an email with my dream Dodge Durango RT. The process went smoothly and I was the owner by that night! There was a minor repair necessary, and it was completed quickly and ready for pick up the next day! I feel this dealership’s sales and service departments care about their buyers. I highly recommended picking up a new vehicle or having your vehicle serviced here!
Bryan Keller
Tanner and Chris are amazing to work with! Tanner I almost got to pop your cherry! But glad to be the second sale of your career!! Really appreciate doing all you guys did to get this deal done! Effortlessly!
Brittney Sanchez
Chris and tanner were great! If anyone needs a new car go see them! Great customer service and will have you in and out in no time
Beth McCord
Tyler did a fantastic job helping us find our dream car! We came in looking for a 2020 Jeep Gladiator and they didn’t have exactly what we were looking for on the lot. Tyler was able to find the perfect truck that met almost all of our needs, stayed in our price range, and happened to be our favorite color! Tyler has even helped us get quotes from the parts department for bed liner and even text me pictures of final results on the Gladiators. If you want a salesman that goes above and beyond, I would highly recommend Tyler.
Worked with salesman Jon Pierre and Finance Manager Rob Robbins when purchasing a preowned Kia. Both were very accommodating and helpful. Very satisfied with the transaction.
Anonymous Person
They will try to add multiple multi-thousand dollar packages on top of your contract including $3000 to bring a car over from a different Rairdon’s location. Make sure everything is in the vehicle before leaving as I didn’t even have a passenger side car mat and that both boys of your keys work as I went home with a key fob to a totally different vehicle and then went back for it and took forever when it was in the salesman’s pocket the entire time. . Question all of your add on amounts they squeeze in because I not only paid sticker price, I paid $6500+ of add ons I didn’t need or that they added on like the location switching fee even though the vehicle came from 30 minutes away. They definitely took advantage of a woman. I am a NURSE on top of that and during these times I would expect them to not deliberately try to add on thousands of dollars to my package and try to help me save money as I’m also a single parent. Won’t be returning. Going to make an extra drive for all my services in the future.
Cj Winsor
Chris and Tylor gave amazing customer service. They went indepth with everything. They answered every question and more.
Crystal Alvarez
Chris and Tylor helped me out a lot! Got me into a nice Durango with no hassle! Would recommend to anyone!!
a v
Experience with rairdon in Marysville was awesome! Tom Husby is a great down to earth guy. He is awesome to work with. I would definitely recommend Him if your interested in buying a new vehicle. He made the buying process as simple as possible. Thanks for the new truck!
michael jensen
Had a great experience working with Tanner and Chris here. No pressure to buy stuck to what I was looking for didn’t wander to vehicles i had no interest in. Very friendly to talk with as well.
Khristy Sikorski
Tom Husby is exactly the type of salesman we enjoy working with. Low key and no pressure. Our experience was beyond easy and comfortable. This is our second vehicle we have purchased from Rairdon’s. It’s a great dealership. We highly recommend you ask for Tom when you’re in the market for your next rig.
Walter Scobecheck
The sales woman Linda was a pleasure to work with. She delivered exceptional customer service and went above and beyond to make sure I was satisfied. I flew in to Seattle from another state to buy a truck and she picked me up herself and drove me an hour to the dealership to complete the sale. She and everyone else at the store was extremely polite, courteous and professional. Linda even called me days later to make sure I was still satisfied with my purchase and with the service I was provided.
Eryn Murphy
It was really great experience! First time buying a car on my own and I’m really glad that Tyler was able to help out which car would fit for me since it was my first time. I really enjoy the new car ride! 😁
Matthias Metzger
Had a great experience buying a truck from Tanner and Chris at rairdons in marysville. Great service timely and all around great experience.
Greg Osborne
My buying experience at Rairdon’s of Marysville was outstanding. In fact, I purchased TWO vehicles at once. We used Jarik D. and Chris C. as our sales persons and both of these gentlemen were awesome to work with. From a beginning phone call, to two visits to the dealership, we felt no pressure, and they made the buying experience easy and hassle free. They were easy to talk to, and I felt I had their attention from start to finish. I was taken care of from first meeting to seeing Rob in finance, to driving both vehicles home the next day. I would recommend Rairdon’s of Marysville to anyone looking for a new or used vehicle. I am going to tell my friends and family the same thing-“go see Chris and Jarik at Rairdon’s”. In addition, I know from experience they have an excellent service center. After my purchase I received a customer satisfaction email that I responded to, and less that fifteen minutes later, Brandon, a management rep. called me to ensure I was completely satisfied with my purchase. THIS IS CUSTOMER SERVICE AT ITS’ BEST. Thank you Chris, Jarik, Rob, Brandon, and Isabel for showing the respect you did for me and my family. I will be a repeat customer for sure. Great job!
Pwn3dabear YT
My review is not of purchases, but from service. First off it’s overpriced vs say Everett dodge…..and by a large margin ask you will see. I live next to this dealership but drive to Everett mall way to get stuff done due to pricing and quality. Rairdon’s is nice and quick, the one thing I can say is I have been having clutch bolt problems and everyone who has done anything on it says it, yet when I did my oil change and they did there checks they noticed nothing (it’s a squeaking or chirping) was actually surprised they did not recommend fixing everyone does lol. Next and this hurts me to my heart NO MOPAR PARTS???!!! Wth I’m sorry I get overcharged then I suffer with o’rielly auto parts from my mopar dealership….nope tbh the service here is better but the prices are quality is not. If the pricing and quality were in line this would be 5/5.
Megan L
Love my Dodge Journey! Our sales guy Sean Connor was very knowledgeable and polite, he helped us choose the right vehicle for our family while staying within our budget!! He was very patient with us as well, having our 2 small children with us car buying can be difficult. Would recommend him for everyone!!
Rebbecca Johnson
I bought my very first car here last month. Jim and Mike are just the best and have been so incredibly helpful and kind. I asked for a roof rack and they made it happen, the car needed a new windshield and they made it happen. I trusted them instantly and they’ve not let me down! Love these guys and the service department as well💗👌
anthony davis
My experience overall was pretty good. Ryan (internet salesman) was really good to work with and went out of his way to make sure everything was correct. I went in with an offer from another dealership and ask them to beat and they did just that. That literally took all of 20 minutes at the most. My only issue came on the finance side. I was already coming in with my own financing and that I was putting money down and paying for tax, license and said as much. After about a half hour wait for finance and getting through most of the paperwork I start to write the check and he says none of the paperwork reflects what I had said I was going to do and then was told you can take care of that with the bank once the paperwork goes through. Turns out that was not the case and now I have to do a refinance to reflect what I had in initially requested. I should have just had them redo it but all in all not that big of a deal just a little annoyance. But from the sales staff and Ryan specifically I would definitely buy a vehicle from them.
Kristie B
Recently purchased a 2020 Jeep Grand Cherokee and couldn’t be more happy with the sales process. Ryan Laubach was friendly and very easy to work with. Appreciated his no pressure sales approach during the process. Will definitely be back to work with Ryan again.
David Faulkinbury
Master Chief Jim Kenyon helped me, as he always does, with excellence and respect to my needs and my particular interests in what I drive. He helped me scout out the best possible deals, always making sure I was willing and able to decide before jumping the gun like most dealerships would. The man is a shining beacon in the grime that clings to the profession of car salesmen everywhere, and I would return to Rairdon’s first should I need a car, to make sure I get that man’s advice.
Norman Hagan
Absolutely horrible place to take a car for repairs. They never call when they say they will to give update on your vehicle and will keep charging you for more diagnostic time. Left my car with them for days and they still have no clue how to fix what’s wrong with it. Complete waste of time and money
Dogpack Wolfcat
I enjoyed doing business with Jerik and Chris at the Marysville Rairdon’s Jeep dealership. Would recommend them highly to friends & family.
Dora M
By far the best experience I’ve had at a Jeep dealership. I brought my Jeep into the dealership with 20 minutes notice, because of a strange noise at startup. They fit me in right away, and dedicated a good amount of time and energy to diagnosing my problem. Will and Taylor told me exactly what I needed to know and send me on my way in no time.
Jeff Harrison
Thank you Brenda and the team at rairdons For en excellent experience. The team was very helpful in find my dream truck and the customer service I received Really shows the teams dedicate to there customers. Thank you
Wollison Merlin
This is a slightly different review than usual. We test drove a jeep at Rairdon’s and were not able to come to a deal, but our experience was on such a high caliber, that I would have no problem in returning or recommending that others go there. Jim Gillen was professional, courteous, and patient. Even though our offers did not match up in the end, we left feeling that we had been treated as customers would want to be. I certainly would go back. Michael Jayson.
Rachel Mcgruder
So many bad car buying experiences for me! Not this time! Thank you Ryan for helping us! I now feel we got our daughter into a safe vehicle that will last for many many miles. Ryan was so responsive to all my questions after our initial inquiry. I loved that I was able to text back and forth with him.
Teresa Thompson
My first car I purchased by myself for myself and I am so pleased. Not only because of the product of Jeep but the exceptional customer service I received from Tyler and James of Rairdon’s of Marysville. Tyler was patient and helpful and took the time to get to know us and James was professional and incredibly responsive in guiding us through the process. As the car salesman usually gets a bad rap for being pushy this experience was the complete opposite actually refreshing and extremely appreciated…I love my new JEEP. Thanks guys for a great experience.
Havanah Alkhedairy
Tyler was amazing and one of the best customer experiences I have ever have. No awkward small talk, we found things we both had interests in and talked about that. Helped me get the best deal. Overall amazing! Especially recommend him if you also love Disney!
Robin Hedden
Had a great experience all the way from beginning to end. Everyone was helpful and wanted to make sure I was taken care of. Great customer service.
Jon Gaffney
Go see Tom Husby!! Tom was incredibly friendly, helpful and professional! He guided me every step of the way and made it so easy to shop and never made me feel pressured to buy!! I had none of the usual stress of buying a car from Rairdon’s of Marysville and would absolutely return!! Tom helped me get a Dodge Challenger and I love it!!! All the other staff were very polite as well!
Anna Martin
Staff at this dealership we’re amazing to work with. Jerrick had everything ready for me when I got there after calling about a van I wanted and Brenda made this the fastest, smoothest car buying experience I’ve ever had. They worked w me with my not great credit and we’re able to make everything work in my budget, very grateful and would recommend this dealership to anyone!
Robert Beagle
Went in for a oil change took long time to get the car in, but the oil change was quick , felt like I was waiting a while though , but friendly people and great place
Adrian Fonseca
My experience at Rairdon’s was great! They got me in and out with a beautiful 2019 Ram 2500. Linda got me a great deal and was able to work with our budget. She sparred no expense to makes sure I knew what I was getting into and I knew the inner workings of the truck. She even came in on her day off to finalize our purchase. Amazing service 10/10
John Wallis
I came here to bring a neighbors car in for just an oil change while he was deployed. I came with a coupon for $25 for a regular oil change and presented it when I showed up. After 2.5 hours for a simple oil change I was presented with a bill for $136. They informed me that the coupon I had was for conventional and the car required full synthetic. That’s fine I can understand that BUT they should have informed me up front Additionally they claimed to have changed two air filters which I didn’t authorize. I opened the hood and found the air filter was still dirty and not changed. Dodge makes great products but dealers like this are the reason they can’t pull themselves out of the poor brand perception that people have. I spent years working in dealerships before a career transition so I am aware of their tricks and manipulation. This is a dishonest service shop and I can only imagine how bad their sales department would be
Esther Zee
I was very happy with how nice everyone was. Tom Husby went above and beyond to help me. I never felt pressured.
Cody Pearson
I just want to say I have never had a good experience with care salesman until I met Up with Tyler Harvard at Rairdon’s. Best experience I could’ve asked for. Not only was he knowledgeable about all the cars here but right before I was going to ask any question he answered them before I even had the chance. Not to mention made the whole long car buying process a breeze. Spectacular sales rep and would recommend to anybody in need of a vehicle.
John Lunsford
Linda Kasner and Michael Horner were the best! This is our first brand new vehicle. They treated us like part of there family. Everything from looking, test drives and finance were top notch and very fast. They wanted to make sure WE were happy with the vehicle before anything was done. I would/ and will recommend them for anyone buying a vehicle from Raidons!
Sheri Kelly
Good sales people. Nice selection. Looking at the inventory and took a test drive.
Went in for an “Express Service” oil change this morning and it took 20 minutes just to pay. That’s as long as the oil change took. The service advisor said I had to wait for the part guy to unload some parts, then I was told I had to wait for “Parts” to open to discount my parts. (Sounds like an internal problem to me). After 3 years of poor service and unfriendly people at the service desk I am done with Rairdon’s “Culture of Care”. If this is their “Culture” I want no part of it.
Knee High
They told me i couldn’t get the car i wanted, went to another dealership and got 2 cars. Good lookin out. Go anywhere but here…👍4% is what my “sub loan” is…
eric flickinger
Such a great buying experience for my dream truck! Linda Kasner was extremely helpful throughout the whole process. If it wasn’t for COVID I would have given her a big hug before we drove off because she treated us like family.
Christopher lacrette
Best place i went to, to get my first actual vehicle from a dealership, My guy jarik tremendously helped me out big time. If you go there ask for Jarik highly recommend him🙏🏽🙏🏽
Kimberly Maiorello
Car shopping is my husband’s hobby. He recently purchased a vehicle 2000 miles from home sight unseen. Seemingly risky no doubt. Fortunately, Brenda Gillen answered the phone. She handled everything with the sale from start to finish in an exemplary manner. Trust me, he’s a tough customer. Brenda described the vehicle perfectly and handled his many questions and researched those she did not know. The video and pictures sealed the deal. If you are looking for an honest salesperson who provides top notch service call Brenda. Thank you! From Joe, Northwest suburb of Chicago
Osiris Ledezma
I tried to use a coupon that they had on their website where they would drop off my Jeep to me if I had a service order over $250( my service cost was around $600) I showed the service guy and he said he couldn’t use that on Saturdays. No where on the coupon does it say “exclusions apply” or not valid on certain days. That delivery coupon was part of the reason I scheduled with them. Edit: They called me back to resolve The issue and admitted it was an oversight of the coupon. I appreciate them taking the time to fix the issue , shows that they actually care about customer service.
Michelle Vanvolkenburg
Jarik was amazing and helped me pick the perfect car
Katie McCaffrey
Tyler was amazing! I was looking for a specific car and he knew exactly where it was on the lot and was very familiar with the brand and type of car. Super respectful and polite. Couldn’t ask for a better experience.
Jake The Snake
I am only giving this 2 stars since the car buying experience here did go well, but I just had my first service here yesterday and was not happy. I had an 8AM appointment to start the Saturday, and was told it would be quick. I was receiving an oil change and a tire rotation. After an hour, they finally finished. After looking through my menu on the car, I noticed the PSI on my tires were all the exact same. I knew going into the appointment, my back left tire was around 33 PSI while the others were about 43. I drove two miles down the street and back to see if the pressures would switch, and they did not. I came back to the dealership, and the service guy I spoke to told me it would take 3-40 miles for the indicators to reset. Okay. I drove the 20 miles back to Everett, still no change. I ended up using my own tire pressure gauge to see for myself, and sure enough the back left tire was still at 33 PSI. This was after driving another 20 miles. This makes me believe they did not perform the service they charged me for. I contacted the dealership yesterday, and I am still expecting a call back. I don’t care about the money side of it, the tire rotation is cheap. I needed my tires rotated on a rear wheel drive car going into the winter, so I need the best tires in the rear. I think I will be going to the Dwayne Lane’s dealership that’s only about a mile away from my place for my services going forward. The first picture shows the tire pressures at 7:11AM before my 8AM appointment, and the second picture shows the back left tire pressure at 2:22PM.
The experience at Rairdon’s Chrysler Dodge Jeep Ram of Marysville was great and smooth. They really worked with me and helped me drive away in my dream truck New Jeep Gladiator Sport! I would most definitely return and Jim is the man truly. He is one of the most unique salesman I have ever met in my entire life. Recommend Jim to anyone else.
Tara Grissom
The service department was hands down top notch. I have worked 18 years at a dealership in Oregon before I moved to this area. Tim and Randy kept me informed on what my car needed, handled my recalls and even checked to see if I had an extended contract because I thought I had purchased one. I would definitely recommend this place and will be back!
Tee Mac
Dealing with Ryan, Brandon & Corey in the purchase of our new Jeep Renegade was an absolute pleasure. We experienced a few little hiccups along the way and these gentlemen were so helpful and obliging, easing our concerns and providing excellent customer care. These guys go above and beyond to ensure customer satisfaction. Whether we upgrade or purchase a second vehicle in the future, we’ll be paying these guys a visit for sure.
Derek Bannerman
I’ve been to A LOT of car dealerships in my search for something new. Always seems like the same thing over and over. Overly aggressive salesmen who dodge questions. I have to say in all my time I haven’t had as good of an experience as I had here the other day. I don’t remember the names of everyone who helped, but Ron was very helpful. I hope he lets the other guys who helped know that they were great too. I honestly didn’t think I’d get the Durango I wanted, but here I am. Go here if you want to be treated like a person, not just a number on a board.
Jason Hochhalter
Finally decided to give them another chance after a horrible experience years ago. Glad I did. James was great to deal with and got me into a 2020 Jeep Wrangler. Thank you for all of your help.
Randy Long
Said they could mach prices on a Gladiator showed them the add guy tossed it back said he wasn’t going to sell his for that. Total waist of time going down there I save $9000 buy going elsewhere.
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